Documentation
HiPath 8000
OpenStage 60
OpenStage 80
OpenStage Key Module
Operating Manual
Communication for the open minded
Siemens Enterprise Communications www.siemens.com/open
Important information
For safety reasons, the telephone should only be supplied with power:
•using the original power supply unit.
QPart number: C39280-Z4-C51x (x: 0=EU, 1=US, 2=UK) or
•in a LAN with PoE (Power over Ethernet), which complies with the IEEE 802.3af standard.
Never open the telephone or a key module. Should you encounter any problems, contact the responsible service personnel.
Use only original Siemens accessories. The use of other accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.
The device conforms to the EU directive 1999/5/EC as attested by the CE marking.
All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.
Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite for reuse and recycling of used electrical and electronic equipment.
For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment.
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Important information
•The telephone should be operated in a controlled environment with an ambient temperature between 5•C and 40•C.
•To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.
•Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone.
•Do not expose the telephone to direct sunlight or any other source of heat, as this is liable to damage the electronic components and the plastic casing.
•Do not operate the telephone in damp environments such as bathrooms.
During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line.
An update action is indicated by messages on the display and/or by flashing LEDs.
This and other documentation can be found on the Internet at: http://www.enterprise-communications.siemens.com > Products > Phones & Clients > (select product) > Downloads.
To view and print documentation in PDF format, you require Acrobat Reader (free software):
http://www.adobe.com
Technical notes, current information about firmware updates, frequently asked questions and lots more can be found on the Internet at: http://wiki.siemens-enterprise.com/.
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Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Online documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . .11
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Symbols used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . 12 Single-line telephone/multi-line telephone. . . . . . . . . . . . . . . . . . . . . . . 13
Getting to know your OpenStage phone . . . . . . . . .14
The OpenStage 60 user interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Ports on the underside of the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . 16 OpenStage Key Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 OpenStage Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Keys and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Mode keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 TouchGuide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Trunk keys (on multi-line phones only). . . . . . . . . . . . . . . . . . . . . . . 22 Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Graphic display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Display keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Telephony dialogs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Context menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Pop-up window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Application tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
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Applications available on your OpenStage phone 33
Application navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Telephony interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Single-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Multi-line view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Phonebooks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 LDAP directory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Managing call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Using an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Entry details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Program/Service menu/Applications menu . . . . . . . . . . . . . . . . . . . . . 43 User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Help function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Basic functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Answering a call via the loudspeaker (speakerphone mode) . . . . . . 47 Answering a call with a headset . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Open listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Group call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 En-bloc dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Activating/deactivating the microphone . . . . . . . . . . . . . . . . . . . . . . . . 53 Consulting a second party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Canceling a consultation call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 55 Connecting parties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
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Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Programming call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Activating/deactivating call forwarding. . . . . . . . . . . . . . . . . . . . . . . 60 Activating call forwarding for all calls . . . . . . . . . . . . . . . . . . . . . . . . 61 Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Requesting callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Responding to a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Permitting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Calling back missed calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 List of available functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Programming programmable sensor keys. . . . . . . . . . . . . . . . . . . . 67 Programming enhanced functions . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Using programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Enhanced phone functions. . . . . . . . . . . . . . . . . . . . .71
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Rejecting a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Deflecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Configuring call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 CTI calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Dialing with the DDS key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Dialing from the local phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Dialing from the LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Dialing a phone number from a list . . . . . . . . . . . . . . . . . . . . . . . . . 86 Calling a contact from a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Using autodial delay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Local conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Centralized Conference (V1 R3.x or higher) . . . . . . . . . . . . . . . . . . . 92
Making calls with multiple lines . . . . . . . . . . . . . . .94
Incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Accepting calls for the primary line . . . . . . . . . . . . . . . . . . . . . . . . . 94 Accepting calls for secondary lines . . . . . . . . . . . . . . . . . . . . . . . . . 94 Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Manual trunk seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Automatic trunk seizure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Dial last dialed number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 During calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Making and receiving calls on a single line . . . . . . . . . . . . . . . . . . . 97 Making and receiving calls with multiple lines. . . . . . . . . . . . . . . . . 97
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Direct station selection keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Calling a station directly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Call pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Deflecting a call to a DSS station . . . . . . . . . . . . . . . . . . . . . . . . . 101 Settings for MultiLine (keyset) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Displaying the line in the "Overview" tab . . . . . . . . . . . . . . . . . . . . 102 Setting the time for a delayed ringer . . . . . . . . . . . . . . . . . . . . . . . 103 Configuring the "Overview" tab display . . . . . . . . . . . . . . . . . . . . . 104 Rollover for a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Phonebooks and call lists . . . . . . . . . . . . . . . . . . . . 106
Personal phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Creating a new contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Selecting a preferred phone number . . . . . . . . . . . . . . . . . . . . . . . 107 Deleting all phonebook entries . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Managing contact groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Deleting a group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Configuring voice recognition for a contact . . . . . . . . . . . . . . . . . . 110 Saving a picture for a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Quick search in the phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Changing the display format for contacts . . . . . . . . . . . . . . . . . . . 112
LDAP database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Finding an LDAP entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Call lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Viewing details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Deleting entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Deactivating the ring tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Enabling do not disturb via a key . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Enabling do not disturb via the idle menu . . . . . . . . . . . . . . . . . . . 117 Allowing "Do not disturb" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 User password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Locking the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Mobility function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Mobility scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . 122 Logging on and off at different phones . . . . . . . . . . . . . . . . . . . . . 122 Logging on and off at the same phone . . . . . . . . . . . . . . . . . . . . . . . . 123 Logging on to the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Logging off from the phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
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Logging on at different telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Logging on with forced logoff at a remote phone . . . . . . . . . . . . . 125 Logging on with forced, delayed logoff at a remote phone. . . . . . 126
HiPath 8000 functions . . . . . . . . . . . . . . . . . . . . . . . .128
Feature toggle key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Using system call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Call forwarding busy line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Call forwarding don’t answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Call forwarding unconditional. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Call forwarding selective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Making anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Deactivating anonymous calling. . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Activating anonymous calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Temporarily activating anonymous calling for the next call . . . . . . 134 Temporarily deactivating anonymous calling for the next call . . . . 134 Creating a list for selective calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 For call acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 For call rejection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Anonymous calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Rejecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Accepting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Using abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Single-key abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Two-key abbreviated dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Tracing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Hunt group functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Individual phone configuration . . . . . . . . . . . . . . .141
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Adjusting the display to a comfortable reading angle . . . . . . . . . . 141 Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Duration for idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142 Screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Lamp brightness for TouchSlider. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Setting TouchGuide sensitivity (V1 R4.x or higher) . . . . . . . . . . . . . . . 147 Contrast for key modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Setting the time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Setting the date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Time display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Date display format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Setting daylight saving time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Automatic daylight saving time . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
8
Contents
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Volumes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . 157 Adjusting the volume during a call . . . . . . . . . . . . . . . . . . . . . . . . . 157 Nonsecure voice communication tone and message (R4.4) . . . . . 158
Setting the language and country . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Country-specific setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . 161 Open Bluetooth discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Bluetooth name for your OpenStage . . . . . . . . . . . . . . . . . . . . . . . 163 Configuring pairing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Entering the pairing PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Blacklist for Bluetooth devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Transferring contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Receiving a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Sending a vCard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Connecting the Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . 177 Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Backup/restore (V1 R3.x) . . . . . . . . . . . . . . . . . . . . . 179
Saving user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Restoring user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Deleting a user backup on a storage medium . . . . . . . . . . . . . . . . . . . 182 Displaying and checking backups on USB media . . . . . . . . . . . . . . . . 183 Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Resetting programmable sensor keys . . . . . . . . . . . . . . . . . . . . . . 183
Web interface (WBM). . . . . . . . . . . . . . . . . . . . . . . . 184
Calling up the Web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Administrator Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
9
Contents
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . 189
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .190
10
General information
This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be due to one of the following reasons:
•The function is not configured for you or your telephone. Please contact your system support representative.
•Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone. These instructions should be strictly complied with to avoid operating errors and ensure optimum use of your multifunctional telephone in the network.
These instructions should be read and followed by every person installing, operating or programming an OpenStage phone.
For your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in order to avoid endangering yourself or other persons and to prevent damage to the unit.
This user guide is designed to be simple and easy to understand, providing clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions.
Symbols used in the manual
Operations and settings that can be made both at the phone and over the
Web interface are indicated by an icon and page reference.
V
z
11
General information
The Siemens service department can only help you if you experience problems or defects with the phone.
Should you have any questions regarding operation, your specialist retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact your network provider.
If you experience problems or defects with the phone, please dial the service number for your country.
The OpenStage phone is a desktop unit designed for voice transmission and for connection to the LAN. It can also be used as a workstation device. Any other use is regarded as unauthorized.
The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communications platform can be obtained from your service technician.
Please have this information ready when you contact our service department regarding faults or problems with the product.
•To ensure good speakerphone quality, the area in front of the telephone (front right) should be kept clear.
The optimum handsfree distance is 20 in. (50 cm).
•Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal
view of the display while eliminating light reflexes.
– Adjust the contrast as required Æ page 141.
12
General information
Your OpenStage 60/80 is a "multi-line telephone". This means that multiple lines can be configured, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls.
The programmable sensor keys function as line keys on multi-line phones Æ page 22.
The "Overview" tab on the telephony interface provides information about the lines configured on your phone and the current status of each line Æ page 35.
A number of specific features must be considered when using a multi-line phone to make and receive calls Æ page 94.
13
Getting to know your OpenStage phone
The following sections describe the most frequently used operating elements and the displays on your OpenStage phone.
The diagram shows an OpenStage 60, the description applies to both product variants.
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1You can make and receive calls as normal using the handset.
2The large graphic display permits intuitive operation of the phone
Æpage 26.
3You can use the user-friendly mode keys to operate the phone’s ap-
plications. To select a tab within an function press the relevant key repeatedly until the required tab is displayed.Æ page 19
4Use the TouchGuide to navigate conveniently through the applications on your telephone Æ page 20.
5You can customize your telephone by assigning phone numbers and functions to the programmable sensor keys Æ page 21.
6The function keys allow you to call up the most frequently used functions during a call (e.g. Disconnect) Æ page 18.
7Audio keys are also available, allowing you to optimally configure the audio features on your telephone Æ page 18.
8The TouchSlider allows you to adjust the current volume (e.g. telephone rings - ringer volume) Æ page 18.
9Incoming calls are visually signaled via the call display.
10The keypad can be used to enter phone numbers and text
Æpage 24.
14
Getting to know your OpenStage phone
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To avoid damaging your OpenStage phone, make sure you use the adapter cable C39195-Z7704-A5 when connecting a USB stick.
Do not connect a USB hub to the USB master as this can cause stability problems.
15
Getting to know your OpenStage phone
The OpenStage 60/80 has an in-built mini-switch or 3-port switch (10/100 Mbps). This means that you can directly connect one additional network device in each case (e.g. a PC) via the telephone with the LAN.
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Network switch |
OpenStage 60/80 |
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To connect OpenStage 60/80 to a PC, you require only a commercial network cable (uncrossed).
Using this connection option saves one network port for each switch used and requires fewer or shorter network cables when arranged correctly.
16
Getting to know your OpenStage phone
The OpenStage Key Module is a key module attached to the side of the phone that provides 12 additional illuminated, programmed sensor keys. You can assign and use these sensor keys according to your needs, in the same way as the keys on the telephone Æ page 21.
You can attach up to two OpenStage Key Modules to your OpenStage 60/ 80.
The diagram shows an OpenStage Key Module for OpenStage 80.
Other technical explanations, safety notices, and installation instructions can be found in the relevant documentation. You can download these from the Internet at http://www.siemens.com/enterprise > "Downloads" > "Installation Guides".
This program offers an additional option for tailoring your OpenStage to your personal needs.
Contact your service personnel for the latest version of OpenStage Manager.
17
Getting to know your OpenStage phone
Key Function when key is pressed
s End (disconnect) call Æ page 49.
r Activating/deactivating call forwarding Æ page 57.
q Initiate voice dialing Æ page 85.
Audio keys
Key Function when key is pressed
nActivate/deactivate the loudspeaker Æ page 47.
oActivate/deactivate headset Æ page 47.
pActivate/deactivate microphone (also for speakerphone mode) Æ page 53.
TouchSlider
Similar to the TouchGuide Æ page 20, you can set properties for your telephone, such as the volume, by sliding your finger over the TouchSlider.
The blue illuminated slider control displays the volume setting for the current tone (ring tone, handset tone and loudspeaker tone). You can adjust the volume by moving the slider left or right.
Set the lamp brightness of the TouchSlider Æ page 146
18
Getting to know your OpenStage phone
These sensor keys allow you to switch to the required application with the simple stroke of a key. To select a tab within an application press the relevant key repeatedly until the required tab is displayed.
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Display telephony interface |
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Æ page 34 |
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Display phonebooks |
Blue: Application is active |
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Display call lists Æ page 39 |
Blue: Application is active |
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White: New entry in call list |
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Display voicemails |
Blue: Application is active |
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White: New voicemail |
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Display Program/Service |
Blue: Application is active |
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Display Help function |
Blue: Application is active |
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The icons for the mode keys also appear on the display Æ page 32.
19
Getting to know your OpenStage phone
Before using the telephone, remove the protective covering from the TouchGuide ring surface.
With this control, you can manipulate most of your phone’s functions as well as its displays.
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Perform action |
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In idle mode: |
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In lists and menus: |
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cancel action |
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Initiate call |
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20
Getting to know your OpenStage phone
Your OpenStage 80 has nine (OpenStage 60: eight) illuminated sensor keys. You can assign functions or numbers to them.
To open the programming menu, press and hold down the relevant sensor key Æ page 67.
To activate the programmed function, briefly press the relevant key Æ page 70.
Increase the number of programmable sensor keys by connecting a key module Æ page 17.
Depending on how they are programmed, you can use the sensor keys as:
•Function keys Æ page 66
•Repdial keys Æ page 66
•Direct station selection keys Æ page 99
Touch the key briefly to activate the programmed function or dial the stored number Æ page 70.
Press and hold down the function key to open a menu for programming it. Repdial keys and direct station selection keys can only be programmed via the Program/Service menu Æ page 67.
A label for the function is displayed to the left of the key; it cannot be changed. You can define the labeling for repdial or DSS keys according to your requirements Æ page 68.
The status of a function is shown by the LED on the corresponding sensor key.
Meaning of LED displays on function keys
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The function is deactivated. |
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Flashing1 |
The function is in use. |
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On |
The function is activated. |
[1]In this manual, flashing sensor keys are identified by this icon, regardless of the flashing interval. The flashing interval represents different statuses, which are described in detail in the corresponding sections of the manual.
21
Getting to know your OpenStage phone
The programmable sensor keys on multi-line phones function as trunk keys. Each key programmed with the "Line" function is handled as a line. This means up to 9 line keys can be configured on OpenStage 80 and up to 8 on OpenStage 60.
A distinction is drawn here between primary, secondary and phantom lines. Each of these line types can be used on a private or shared basis Æ page 23.
Primary line
All multi-line telephones have a primary line. This line can be reached in the usual manner via your public phone number. Incoming calls are signaled on this line.
To avoid conflict between individual multi-line phones, the functions "Do not disturb" and "Call forwarding" can only be used for the primary line.
Secondary line
The secondary line on your phone is used as a primary line by another subscriber in the LAN. Your primary line, which is configured on another telephone in the LAN, simultaneously functions as the secondary line on that telephone.
Phantom line
Phantom lines are not used as primary lines by any telephones in the LAN. Phantom lines are established when the number of lines provided by a communications system exceeds the number of available telephones.
22
Getting to know your OpenStage phone
Line utilization
•Private line: A line that is used by a single telephone. This line cannot be used as a secondary line by another telephone.
•Shared line: A line that is configured on multiple telephones. The line status (if configured) is displayed in the "Overview" tab for all telephones that share this line. If, for example, a shared line is being used by a telephone, a status message indicating that this line is busy is displayed on all other telephones.
•Direct call line: A line with a direct connection to another telephone.
The line status is indicated by the LED in addition to the display in the "Overview" tab Æ page 35.
LED display
LED |
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• Incoming call on the line Æ page 94 |
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• Hold reminder is activated Æ page 75 |
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Flickering: |
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Fast blinking: The line is on "Hold". |
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Blinking: Call forwarding is activated |
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Illuminated: The line is busy |
23
Getting to know your OpenStage phone
Text input
In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly.
Example: To enter the letter "h", press the number 4key on the keypad twice. When entering the text, all available characters for this key are displayed. After a short while, the character in focus is displayed in the input field.
To speed up the input, you can confirm your entry by pressing "i" on the navigator after you have selected the required character. To enter a digit in an alphanumerical input field, press the relevant key and hold it down. You no longer need to scroll through the entire list of possible characters.
Alphabetic labeling of dial keys is useful when entering vanity numbers (letters associated with the phone number’s digits as indicated on the telephone spell a name; e.g. 0700 - PATTERN = 0700 - 7288376).
Character overview (depends on the current language setting)
Key |
1x |
2x |
3x |
4x |
5x |
6x |
7x |
8x |
9x |
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[1]Space
[2]Additional special characters are available on the display keyboard
[3]Switch between upper and lower-case text and number entry
24
Getting to know your OpenStage phone
Multi-function keys
Key |
Function during text input |
Function when held down |
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* |
Write special characters |
Deactivate the ring tone |
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Æ page 116 |
# |
Switch between upper and low- |
Activate the telephone lock |
|
er case |
Æ page 120 |
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Further options for inputting text are available using the display keyboard Æ page 27 and the external keyboard (if available).
25
Getting to know your OpenStage phone
Your OpenStage 60/80 is equipped with a tilt-and-swivel color display Æ page 15.
Appearance
You can customize your display to suit your personal requirements:
•Angle the display as required Æ page 12.
•Set the contrast (OpenStage 80 only) Æ page 141.
•Select your preferred display design Æ page 143.
14:27 |
SO 26. .08.07: |
123456 |
Crystal sea |
Dialled |
Received |
Paul, R.. |
|
Options g |
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Peter, A.. |
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Paul, Auster |
10:24 |
Anna, S.. |
|
14:27 |
SO 26. .08:.07 |
123456 |
Warm grey |
Dialled |
Received |
Paul, R.. |
|
Options g |
|
Peter, A.. |
|
Paul, Auster |
10:24 |
Anna, S.. |
|
Status bar
The time, weekday, date, and your phone number are displayed in the status bar.
In addition, different icons represent different situations and switches:
Icon Explanation
The ring tone is deactivated Æ page 116
The "Do not disturb" function is activated Æ page 117
The phone lock is activated Æ page 120
One or more callback requests are active Æ page 62
The Bluetooth function is activated Æ page 174
A mobile user is logged on to the telephone
26
Getting to know your OpenStage phone
Simple text and characters can also be entered at any time using the keypad Æ page 24.
Depending on the context, the display keyboard is displayed with different elements.
Element in focus
Letters, digits, punctuation or special characters
Function bar
Use the TouchGuide to operate the display keyboard Æ page 20.
Operation |
Function |
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Move your finger around |
Set the focus on the next/previous element |
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the wheel |
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Press i |
Select the element in focus (enters the char- |
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acter or performs the function) |
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Press h |
Delete character to the left |
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Press g |
Set focus to |
. |
You can select the following functions from the function bar:
Element Explanation
Switch to upper/lower-case characters for first letter of words (initial letter upper case, all subsequent letters lower case)
Switch to lower-case characters
Switch to upper-case characters
Switch to numeric characters
Switch to punctuation and special characters
Move cursor one character to the right/left
Copy entire content of the active field to the clipboard
Insert clipboard content at cursor position. Existing content is not overwritten.
Confirm changes
The external keyboard (if available) is a user-friendly option for inputting text.
27
Getting to know your OpenStage phone
Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively.
Idle mode
In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays.
Status bar Æ page 26
Programmable sensor key list Æ page 21
Context-dependent displays Æ page 28
Idle menu
In idle mode, press hor gon the TouchGuide Æ page 20 to display the idle menu. You can call up various functions here. Entries may vary.
The idle menu may contain the following entries:
•Forwarding off1
•Directed pickup
[1]. This appears as an option if fixed or variable call forwarding is activated.
28
Getting to know your OpenStage phone
The dialogs in the lower area of the display prompt you to input data or provide you with information about the call states.
Example: In idle state, enter a phone number using the dialpad.
08912345
Dial
Once you have entered the first digit, several options corresponding to the situation are displayed in a dialog menu (pop-up menu) which you can select and confirm using the TouchGuide Æ page 20.
The messages displayed in the upper left area of the display advise you of current settings or events.
Example:
•Call forwarding is activated for all calls. All calls are forwarded to the number "220870".
•You received a callback request/voice message in your absence.
•A call list contains a new entry
Activated call forwarding
Call list entry
Saved callback/voice message
The calls were saved in the missed calls list. Press wto view these calls. Explanation of all message icons:
Icon |
Explanation |
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You have received one or more new messages |
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One or more new entries have been added to the call lists |
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Local call forwarding is activated for all calls |
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29
Getting to know your OpenStage phone
If the arrow icon gappears next to a selected entry, additional menu levels or selection options are available in the form of a context menu. Navigate through these options using the TouchGuide Æ page 20.
Consultation Hold
Call park
Call park pickup Blind transfer call Disconnect Handling
First entry (selected when the menu is called up)
Selected entry
You can select and confirm the required functions using the TouchGuide Æ page 20.
Idle display context menu
When you press gon the TouchGuide in idle state, the following functions are available (if activated):
Repeat dialling 1234 Ringer off
Do not disturb on Mobile logon Cancel call backs
First entry (selected when you call up the menu, if you have already dialed a phone number)
Selected entry
Only available when configured to support mobility
30