Samsung WE357A7S, SK-4A, SK-3A1, WE357A7G, WE357A7R User Manual

Washing Machine

user manual

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features of your new silvercare™ washer

1. SilverCare™ Sanitization

The winning combination! Samsung’s silver nano technology combines the sanitizing effect of silver with state-of-the-art science for the ultimate in clean. Two plates of 99.9% pure silver are converted into silver ions through electrolysis. Even in cold, bleach-less water, the silver particles remove 99.9% of odor causing bacteria for a “super clean” wash. So washing in cold water is energy efficient and better for your clothes.

2. Extra Large Capacity

Even bulky garments and blankets get super clean. The large 3.79 cu.ft. capacity leaves enough room for a more thorough, cleaner wash.

3. High Efficiency Energy & Water Saving

Washing with Samsung’s SilverCare™, even in cold water, sanitizes the laundry thereby saving 92% of the energy normally used with hot water sanitization.

4. Direct Drive Inverter Motor

The power to handle anything! Our direct-drive inverter motor delivers power right to the washer tub from a variable speed, reversible motor. A beltless direct-drive motor generates a higher spin speed of 1,300rpms for more effective, quiet operation. The washer also has fewer moving parts, meaning fewer repairs.

5. Woolmark Certified

The machine wash wool cycle on the Samsung SilverCare™ machines has been tested and passed the required Woolmark Company specification for machine washable wool products. Fabrics should be washed according to the instructions on the garment label as specified by Woolmark and Samsung.

6. Pedestal with Storage Drawers (Model No : WE357A7W/S/R/L/G)

An optional 15” pedestal is available to raise the washer for easier loading and unloading. It also offers a built-in storage drawer that can hold a 100 oz. bottle of detergent

7. Stacking (Model No : SK-3A1/XAA , SK-4A/XAA)

Samsung washers and dryers can be stacked to maximize usable space. An optional stacking kit is available for purchase from your Samsung retailer.

<Pedestal with Storage Drawers>

<Stacking>

2_ Features of your new silvercare™ washer

safety information

Congratulations on your new Samsung SilverCare™ Washer. This manual contains important information on the installation, use and care of your appliance. Please take time to read this manual to take full advantage of your Washer’s many benefits and features.

WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS

Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your Washer.

IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS

Hazards or unsafe practices that may result in severe personal injury or

death.

WARNING

Hazards or unsafe practices that may result in minor personal injury or

property damage.

CAUTION

To reduce the risk of fire, explosion, electric shock, or personal injury when

using your washer, follow these basic safety precautions:

CAUTION

Do NOT attempt.

Do NOT disassemble.

Do NOT touch.

Follow directions explicity.

Unplug the pwer plug from the wall socket.

Make sure the machine is grounded to prevent electric shock.

Call the service center for help.

Read all instructions before using the appliance.

As with any equipment using electricity and moving parts, potential hazards exist.

To safely operate this appliance, become familiar with its operation and exercise care when using it.

Install and store your washer inside, away from exposure to weather.

Install and level your washer on a floor that can support its weight.

Your washer must be properly grounded. Never plug it into an ungrounded outlet. See page 7 for more information on grounding your washer.

Safety information _3

To reduce the risk of fire or explosion:

WARNING • Do not wash items that have been washed, soaked, or treated with gasoline, dry cleaning solvents, or other flammable or explosive substances. They give off vapors that could ignite or explode. Rinse by hand any material that has been exposed to cleaning solvent or other flammable liquids or solids before putting in your washer. Be sure that all traces of such liquids, solids, and fumes have been removed. Dangerous substances include acetone, denatured alcohol, gasoline, kerosene, certain liquid household cleaners and spot removers, turpentine, waxes, and wax removers.

•Do not put gasoline, dry cleaning solvents, or other flammable or explosive substances into the washer.

•Under certain conditions, hydrogen gas may be produced in a hot water system–such as your hot water heater-- that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If your hot water system has not been used for two weeks or more, turn on all hot water faucets in your home, and let the water flow for several minutes before using your washer. This will release any hydrogen gas build–up. Since hydrogen gas is flammable, do not smoke or light an open flame during this time.

Unplug the power cord before servicing your washer.

Do not reach into the appliance when the tumbler is moving.

Do not let children play on or in your washer. The washer door isn’t easily opened from the WARNING inside, and a child could be seriously injured if trapped inside.

Do not tamper with the controls.

Do not repair, replace, or service any part of your washer yourself unless you fully understand the recommended user–repair instructions and have the skills to carry them out. Work done by an unauthorized person may void your warranty.

Store laundry detergents and other laundry supplies in a cool, dry place out of children’s reach.

Do not wash or dry items that are soiled with vegetable or cooking oil. These items may contain some oil after laundering. Due to the remaining oil, the fabric may smoke or catch fire by itself.

Do not use chlorine bleach, ammonia, or acids (such as vinegar or rust remover) in the CAUTION same wash. Hazardous fumes can form.

Do not machine wash fiberglass materials. Small particles can stick to fabrics washed in subsequent loads and cause skin irritation.

Before disposing of your washer, remove the door so that children or small animals cannot WARNING get trapped inside.

Do not sit on top of your Washer.

Inlet hoses are subject to damage and deterioration over time. Check the hoses periodically for bulges, kinks, cuts, wear or leaks, and replace them every five years.

Ensure pockets are free from small irregularly shaped hard objects, foreign material, etc. ie. coins, knives, pins, etc. These objects could damage your washer.

Do not wash clothing with large buckles, buttons, or other heavy metal.

4_ Safety information

contents

INSTALLING YOUR WASHER

6

OPERATING INSTRUCTIONS

11

WASHING A LOAD OF LAUNDRY

12

MAINTAINING YOUR WASHER

18

TROUBLESHOOTING

19

APPENDIX

23

6Unpacking your washer

6Overview of your washer

6Electrical

7Grounding

7Water

7Drain facility

8Flooring

8Location considerations

8Alcove or closet installation

9 Important note to installer

11Loading your washer

11Getting started

12Overview of the control panel

14Child lock

14Garment+

14My cycle

15For SilverCare™ washing

16Detergent use

16 Features

18Cleaning the exterior

18Cleaning the interior

18Cleaning the dispensers

18Storing your washer

19Check these points if your washer…

21Information codes

23Fabric care chart

24Helping the environment

24Declaration of conformity

24Specification

25Cycle chart

Contents _5

installing your washer

UNPACKING YOUR WASHER

Unpack your Washer and inspect it for shipping damage. Make sure you have received all of the items shown below. If your Washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG(7267864).

OVERVIEW OF YOUR WASHER

Hot water supply
hose	Cold water supply hose

Detergent drawer

Control panel

Door

Drain Hose

Adjustable leg

( use for the Upper Bolt Hole )

Spanner	Bolt hole covers	Water Supply Hose	Rubber Washer	Hose guide

BASIC LOCATION REQUIREMENTS

Electrical

•120 Volt 60 Hz 15 AMP fuse or circuit breaker

•Individual branch circuit serving only your Washer is recommended.

•Your Washer is equipped with a power cord.

NEVER USE AN EXTENSION CORD.

CAUTION

6_ Installing your washer

Grounding

ELECTRICAL GROUNDING IS REQUIRED ON THIS APPLIANCE.

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.

This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.

Improper connection of the equipment-grounding conductor can result in a risk of electrical

WARNING shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance – if it

does not fit the outlet, have a proper outlet installed by a qualified electrician.

IMPORTANT SAFETY PRECAUTIONS

•To prevent unnecessary risk of fire, electrical shock or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest Revision and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance.

NEVER CONNECT GROUND WIRE TO PLASTIC PLUMBING LINES, GAS LINES, OR HOT CAUTION WATER PIPES.

Water

To correctly fill your Washer in the proper amount of time, water pressure of 20 – 120 psi is required.

Water pressure less than 20 psi may cause water valve failure, not allowing the water valve to shut off completely. Or, it may extend the fill time beyond what your Washer controls allow,

resulting in your Washer turning off. A time limit is built into the controls in the event of an internal hose becoming loose and flooding your home.

The water faucets must be within 4 feet/122cm of the back of your Washer for the inlet hoses provided with your Washer.

Accessory inlet hoses are available in various lengths up to 10 feet/305cm for faucets that are further away from the back of your Washer.

To avoid the possibility of water damage:

•Have water faucets easily accessible

•Turn off faucets when the washer is not in use.

•Periodically check that there is no leakage from the water inlet hose fittings.

CHECK ALL CONNECTIONS AT THE WATER VALVE AND FAUCET FOR LEAKS.

WARNING

Drain facility

The recommended height of the standpipe is 18 in/46 cm. The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached at the factory.

washer your Installing 01

Installing your washer _7

installing your washer

Flooring

For best performance, your Washer must be installed on a solidly constructed floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors in vibration and/or tendency for your washer to move slightly during the spin cycle.

Never install your washer on a platform or weakly supported structure.

Location considerations

Do not install your washer in areas where water may freeze, since your washer will always maintain some water in its water valve, pump, and hose areas. This can cause damage to belts, the pump, hoses and other components. Operating temperature should be above 60°F/16°C.

Alcove or closet installation

MINIMUM CLEARANCES FOR CLOSET AND ALCOVE INSTALLATIONS:

Sides – 1 in / 25 mm	Top – 17 in / 432 mm
Rear – 4 in / 102 mm	Closet Front – 2 in / 51 mm

If the washer and dryer are installed together, the closet front must have at least 72 in² or 465 cm² of an unobstructed air opening. Your washer alone does not require a specific air opening.

8_ Installing your washer

IMPORTANT NOTE TO INSTALLER

Please read the following instructions carefully before installing your Washer. These instructions should be retained for future reference.

We recommend you hire a professional for installation of this washer.

STEP 1

Removing the Shipping Bolts

Before using your Washer, you must remove the four shipping bolts from the back of the unit.

1. Loosen all bolts with the supplied spanner.

2. Slide the bolt and spacer up and remove the bolt with the spacer through the hole in the rear wall of your washer. Repeat for each bolt.

3. Fill the holes with the supplied plastic covers.

4. Keep the shipping bolts and spacers for future use.

STEP 2

Selecting a Location

Before you install your washer, make sure the location:

•Has a hard, level surface

•Is away from direct sunlight

•Has adequate ventilation

•Will not be freezing (below 32°F or 0°C)

•Is away from heat sources such as oil or gas

•Has enough space so that your Washer need not stand on its power cord

•Doesn’t have any carpeting that will obstruct ventilation openings.

STEP 3

Installing your Washer

1.Place the drain hose in the drain facility. Be sure an airtight connection is NOT made between the drain hose and the standpipe. The standpipe must be at least 18 in or 46 cm high.

Caution must always be exercised to avoid collapsing or damaging the drain hose. For best results, the drain hose should not be restricted in any way – by elbows, couplings, or excessive lengths. For situations where the drain hose cannot be conveniently elevated to at least 18 in or 46 cm, the drain hose must be supported.

Laundry tub	Stand pipe
	Hose
	retainer
96” Max
18” Min	96” Max
	18” Min
	Tie strap

washer your Installing 01

Installing your washer _9