Radio Shack TAD-795 User Manual

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Cat. No. 43-795

OWNER’S MANUAL

Please read before using this equipment.

TAD-795

Digital Telephone Answering System

with Four Mailboxes

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FEATURES

Your TAD-795Digital Telephone Answering System is a sophisticated, fully digital message center that records messages for up to four different users. The caller can choose to leave a message for a specific person or department.

The TAD (telephone answering device) stores all messages on a computer chip. This gives you advanced capabilities over tape-basedanswering machines. For example, you can delete an individual message while saving the rest. Because your TAD is fully digital, there are no tapes to bother with and no tape mechanisms to wear out.

The TAD-795has these features:

Four User Mailboxes — let you store and play back messages (up to 60 seconds each) for up to four different users.

High Capacity — lets you record up to 48 minutes of messages and memos.

Voice Date/Time Stamp — records the day and time each message was recorded.

Call Breakthrough (CBT) with Programmable Code — alerts you to an important call when the caller enters a preset code during the outgoing message.

Two-WayRecording— lets you record both sides of your phone conversation.

Memo Recording — lets you leave messages for yourself or others in your home or office.

Dual Outgoing Messages — you can record two outgoing messages of up to about 32 seconds each: one for when you want callers to leave a message, the other for when you want to play an announcement without recording callers’ messages.

Adjustable Ring Number — lets you set the TAD to answer after two, four, or seven rings.

Toll-Saver — lets you avoid unnecessary toll charges when you call by longdistance to check your messages.

Remote Operation — lets you use a touch-tone phone (or rotary phone and pocket tone dialer) to operate the TAD while you are away from your home or office.

Phone Pick-UpDetection— stops recording when you pick up any phone on the same line as the TAD.

Call Screening — lets you listen as a caller leaves a message so you can decide whether or not to answer the call.

©1998 Tandy Corporation. All Rights Reserved.

RadioShack is a registered trademark used by Tandy Corporation.

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LED Message Counter — shows the number of messages the TAD has recorded.

Programmable Remote Operation Security Code — lets you set your own security code for remote operation.

Remote Answer-On — lets you turn on the TAD from a remote location even when it is not set to answer calls.

Room Monitor — lets you listen from a remote phone to the room where the TAD is installed.

Memory Backup — protects messages stored in memory in case of a power failure.

Your TAD-795is ETL listed to UL standards and meets all applicable FCC standards.

Warning: To prevent fire or shock hazard, do not expose this product to rain or moisture.

 

CAUTION

!

 

 

 

RISK OF ELECTRIC SHOCK.

 

 

 

DO NOT OPEN.

 

 

 

 

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NOUSER-SERVICE-ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product’s case.

This symbol is intended to inform you

!that important operating and maintenance instructions are included in the

literature accompanying this product.

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READ THIS BEFORE INSTALLATION

Your TAD-795conforms to federal regulations, and you can connect it to most telephone lines. However, each device that you connect to the phone line draws power from the line. We refer to this power draw as the device’sringer equivalence number, or REN. The REN is shown on the label on the bottom of your TAD.

If you are using more than one device on the line, add up all the RENs. If the total is more than five, your phone might not ring and your TAD might not answer. In rural areas, a total REN of three might impair ringer operation. If ringer operation is impaired, remove one of the devices from the line.

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FCC STATEMENT

Your TAD complies with Part 68 of FCC Rules. You must, upon request, provide the FCC registration number and the REN to your phone company. Both numbers appear on the bottom of your TAD.

Note: You must not connect your TAD to:

coin-operatedsystems

party-linesystems

most electronic key phone systems

This device compiles with Part 15 of FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference that may cause undesired operation.

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CONTENTS

 

Preparation ..............................................................................................................

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Connecting to the Telephone Line ......................................................................

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Connecting the AC Adapter ................................................................................

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Installing a Backup Battery .................................................................................

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Setting the Day and Time ...................................................................................

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Recording the Outgoing Messages ....................................................................

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Checking the Outgoing Messages ...............................................................

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Setting the Number of Rings ..............................................................................

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Basic Operation ....................................................................................................

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Setting the TAD to Answer Calls ......................................................................

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Incoming Message Recording ..........................................................................

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Screening Calls ................................................................................................

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Playing Messages ............................................................................................

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Deleting Messages ...........................................................................................

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Recording a Memo ...........................................................................................

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Recording a Conversation ................................................................................

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Using Call Breakthrough ..................................................................................

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Changing the CBT Code ............................................................................

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Changing the Remote Operation Security Code ..............................................

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Remote Operation .................................................................................................

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Using the Toll-Saver .........................................................................................

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Using Remote Commands ...............................................................................

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Remote Commands ...................................................................................

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Troubleshooting ....................................................................................................

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Resetting the TAD ............................................................................................

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Care And Maintenance .........................................................................................

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The FCC Wants You To Know ..........................................................................

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Lightning ...........................................................................................................

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PREPARATION

Select a location for the TAD that is near a modular telephone line jack and an AC outlet, and is not in the way of normal activities.

CONNECTING TO THE TELEPHONE LINE

Notes:

Your TAD connects directly to a modular telephone line jack. If your phone line jack is not a modular jack, you can update the wiring yourself, using jacks and adapters available at your local RadioShack store. Or, you can let the phone company update the wiring for you.

The USOC number of the jack to be installed is RJ11C.

Follow these steps to connect your TAD to the telephone line and phone.

PHONE LINE

Jack Jack

1.Unplug the telephone’s modular cord from the modular phone line jack and plug it into the PHONE jack on the back of the TAD.

2.Plug one end of the supplied modular cord into the LINE jack on the back of the TAD.

3.Plug the cord’s other end into a modular phone line jack.

CONNECTING THE AC ADAPTER

Caution: The supplied AC adapter was designed specifically for yourTAD-795.Use only the supplied adapter.

AC 9V

1.Insert the supplied AC adapter’s barrel plug into the AC 9V jack on the back of the TAD.

2.Plug the other end of the adapter into a standard AC outlet.

When you first connect power, the TAD announces “Please wait,” then runs a self-testfor about 1 minute. After the test, the TAD beeps and0 appears in the message counter window.

Note: The TAD’s message counter window usually shows the number of messages. That number alternates with other displays to tell you the status of the TAD.

A1 appears if you have not recorded announcement (outgoing message) 1.

A2 appears if you have not recorded announcement 2.

Lo appears if a backup battery is weak or missing.

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INSTALLING A BACKUP BATTERY

If AC power fails or you unplug the TAD, a 9V backup battery (not supplied) saves the message groups, message counts, and the settings for the day, time, and security code. We recommend you use an alkaline battery, such as RadioShack Cat. No. 23-553.

Caution: Always use a fresh battery of the required size and recommended type.

1.Use a Phillips screwdriver to remove the screw on the battery compartment cover, then remove the cover.

2.Snap the battery’s contacts firmly to the battery connector and place the battery into the compartment.

3.Replace the cover and secure it with the screw.

Replace the battery when Lo appears.

Cautions:

Before you replace the battery, be sure the TAD is properly connected to AC power. Otherwise, you might lose any stored information.

Always remove old or weak batteries. Batteries can leak chemicals that can destroy electronic parts.

Dispose of the old battery promptly and properly. Do not burn or bury it.

SETTING THE DAY AND TIME

To avoid losing the day and time settings if AC power fails, we recommend you install a backup battery before you set the day and time (see “Installing a Backup Battery”).

Follow these steps so the TAD can record the correct day and time each message and memo is recorded.

Note: If you do not complete each step within 8 seconds, the TAD sounds four beeps and exits setup. Start again at Step 1.

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1.Hold down TIME SET until a number from17 (the day of the week) appears and the TAD announces the currently set day.

2.To change the day of the week, repeatedly press REPEAT to move backward orSKIP to move forward until the TAD announces the desired day of the week.

3.Press TIME SET. The TAD announces the preset hour.

4.To change the hour, repeatedly press REPEATor SKIP.

5.Press TIME SET. The TAD announces the preset minute.

6.To change the minutes, repeatedly press REPEATor SKIP.

7.Press TIME SET to confirm the settings.CL appears, then the TAD beeps and announces the day and time.

To check the current day/time at any time, press TIME SET.

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RECORDING THE OUTGOING MESSAGES

Before the TAD-795can answer calls and record messages, you must record an outgoing message (OGM). The TAD lets you record two separate messages of up to 32 seconds each, and it operates differently based on which message you select.

OGM 1 – After playing your outgoing message, the TAD records the caller’s message.

OGM 2 (announce-only)– The TAD plays your outgoing message, but does not record a message.

If you plan to use the TAD’s announce-onlyfeature, OGM 2 should clearly state that the caller cannot leave a message.

The TAD-795lets you store messages for up to four different users. It normally records messages in mailbox 1, but a caller can choose a different mailbox by pressing# and its number(1–4)after the outgoing message. Be sure your outgoing message tells the caller how to record a message for the desired mailbox.

Hint: Do not tell callers that you are out of town or not home. Instead, say that you cannot come to the phone right now.

Follow these steps to record your outgoing message.

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1.To record the OGM 1 (or OGM 2) message, hold down OGM 1 (orOGM 2) until the TAD beeps and the timer starts counting.

Note: As soon as the TAD beeps, releaseOGM 1 (orOGM 2) quickly. Otherwise, the TAD records a “pop” sound at the beginning of the outgoing message.

2.Speak your message from about 8 inches from the front of the TAD.

3.When you finish, press STOP. The TAD beeps and plays back the outgoing message.

SETTING THE NUMBER OF RINGS

Set the ring select switch to 2,4,7,orTS to set how long the TAD waits before it answers a call (2 rings, 4 rings, 7 rings ortoll-saver).

If you plan to check your messages by long distance, set the ring select switch to TS (see “Using theToll-Saver”on Page 15).

Checking the Outgoing

Messages

To check an outgoing message, press its button (OGM 1 orOGM 2). You see the announcement number and the message plays.

If there is no announcement recorded, you hear “You have no announcement one” (or “two”) when you press its button.

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BASIC OPERATION

SETTING THE TAD TO ANSWER CALLS

After you have recorded an outgoing message, you can set the TAD to answer calls.

To set the TAD to answer calls, press ANSWER. The announcement number (A1 orA2) appears, then the TAD plays the outgoing message and shows the number of recorded messages. The ANSWER indicator lights to show that the TAD is ready to answer calls.

ANSWER

Indicator

To set the TAD to record callers’ messages, press OGM 1. The TAD says “Answer on” and plays OGM 1.

To set the TAD to play an outgoing message but not let callers leave a message, press OGM 2. The TAD says “Announce only” and plays OGM 2.Ao (announce only) and the number of recorded messages alternately appear.

To set the TAD to not answer calls, press ANSWER. The TAD announces “Answer off” and beeps. The ANSWER indicator turns off.

INCOMING MESSAGE RECORDING

When the TAD is set to answer calls using OGM 1, it plays the outgoing message, then beeps. The caller can then record a message up to 60 seconds long.

The TAD normally records messages in mailbox 1, but callers can record to a specific mailbox by pressing # and its number(1–4)after the outgoing message.

When a recording reaches 55 seconds, the TAD beeps to notify the caller that time will soon be up. At 60 seconds, the TAD sounds a long beep and four short beeps, says “Thank you for your call,” and hangs up.

The TAD stops recording and resets to answer the next call when:

the caller hangs up

the maximum message length is reached

there are more than 8 seconds of silence

you pick up any phone on the same line as the TAD

If the TAD’s memory is full, FL and the number of recorded messages alternately appear. It answers calls after 3 rings and plays theannounce-onlymessage (OGM 2). If no OGM 2 is recorded, the TAD says “Memory is full, please call later.”

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