Radio Shack TAD 3809 User Manual

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Digital Answering System

TAD 3809

Owner’s Manual

Please read before using this equipment.

ˆ Read This Before

Installation

Your TAD is ETL listed to UL standards and meets all applicable FCC requirements.

WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture.

 

CAUTION

!

 

RISK OF ELECTRIC SHOCK. DO NOT

 

 

 

OPEN.

 

 

 

 

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NOUSER-SERVICE-ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product’s case.

This symbol is intended to inform you that impor-

!included in the literature accompanying this prod- uct.tant operating and maintenance instructions are

© 2001 RadioShack Corporation. All Rights Reserved.

RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.

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Read This Before Installation

We have designed your Telephone Answering Device (TAD) to conform to federal regulations, and you can connect it to most telephone lines. However, each device, such as a telephone or answering machine, that you connect to the telephone line draws power from the telephone line. We refer to this power draw as the device's ringer equivalence number, or REN. The REN is on the bottom of your TAD.

If you use more than one phone or other device on the line, add up all of the RENs. If the total is more than five (three in rural areas), your telephones might not ring. If ringer operation is impaired, remove a device from the line.

FCC STATEMENT

Your TAD complies with Part 68 of FCC Rules. You must, upon request, provide the FCC registration number and the REN to your telephone company. Both numbers are on the bottom of the TAD.

Note: You must not connect your TAD to:

coin-operatedsystems

party-linesystems

most electronic key telephone systems

Read This Before Installation

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THE FCC WANTS YOU TO KNOW

In the unlikely event that your phone causes problems on the phone line, the phone company can temporarily discontinue your service. If this happens, the phone company attempts to notify you in advance. If advance notice is not practical, the phone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.

Also, the phone company can make changes to its lines, equipment, operations, or procedures that could affect the operation of this telephone. The telephone company notifies you of these changes in advance, so you can take the necessary steps to prevent interruption of your telephone service.

LIGHTNING

Your telephone has built-inprotection circuits to reduce the risk of damage from surges in telephone line and power line current. These protection circuits meet or exceed the FCC requirements. However, lightning striking the telephone or power lines can damage your telephone.

Lightning damage is not common. Nevertheless, if you live in an area that has severe electrical storms, we suggest that you unplug your phone when storms approach to reduce the possibility of damage.

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Read This Before Installation

ˆ Contents

 

Features .................................................................................

6

Installation .............................................................................

7

Choosing a Location ...........................................................

7

Installing the Backup Battery ..............................................

8

Connecting the TAD ...........................................................

9

Preparation ..........................................................................

10

Setting the Day and Time .................................................

10

Recording an Outgoing Message .....................................

11

Setting the Number of Rings ............................................

13

Setting the TAD to Answer Calls ......................................

13

Operation .............................................................................

14

Recording Incoming Messages ........................................

14

Screening Calls ................................................................

14

Playing Messages ............................................................

14

Repeating Messages ...................................................

15

Skipping Messages ......................................................

15

Pausing Message Playback .........................................

16

Stopping Message Playback ........................................

16

Erasing Messages ............................................................

16

Recording a Memo ...........................................................

17

Remote Operation ............................................................

17

Changing the Remote Operation Security Code ..........

18

Remote Answer-On ......................................................

19

Using Remote Commands ...........................................

20

Remote Commands .....................................................

21

Troubleshooting ..................................................................

22

Care ..................................................................................

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Contents

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ˆ Features

Your RadioShack Digital Answering System TAD 3809 stores all your messages on a computer chip — there are no tape mechanisms to wear out and no tapes to bother with. This gives you capabilities not available in tape-basedanswering machines. For example, you can delete individual messages without listening to every one.

The TAD’s 16-minutememory capacity lets you store more messages than many other TADs (telephone answering devices). Its unique,space-savingdesign makes it ideal for home or office use. Your TAD’s remote control features let you retrieve messages using almost anytouch-tonephone. With an optional pockettone-dialer,you can even use it from a rotary phone.

Your TAD’s features include:

Day/Time Voice Stamp — announces the day and time when each message was recorded.

Selectable 3-DigitRemote Operation Security Code— helps prevent unauthorized remote operation.

Phone Pick-Up Detection — the TAD automatically stops if you answer a call after the TAD answers.

Memo Recording — lets you leave memos for your family, roommate, orco-workersas messages on the TAD.

Memory Backup — protects messages stored in memory in case of a power failure.

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Features

Toll Saver — gives you time to hang up before the TAD answers to avoid charges when you call bylong-distanceto check your messages.

Room Monitor — lets you listen from a remote phone to the room where your TAD is located.

Digital Outgoing Message — gives you a clear outgoing message up to 60 seconds long.

To take advantage of all the TAD’s features, we recommend that you read this manual completely before you use the TAD.

ˆ Installation

CHOOSING A LOCATION

Select a location that is near a modular telephone jack and an easily accessible AC outlet.

Notes:

Your TAD connects directly to a modular telephone line jack. If your telephone wiring does not have a modular jack, you can update the wiring yourself using jacks and adapters (available at your local RadioShack store), or have the telephone company update the wiring for you. You must use compatible modular jacks that are compliant with Part 68 of FCC Rules.

The USOC number of the jack to be installed is RJ11C.

Installation

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INSTALLING THE BACKUP BATTERY

The TAD requires AC power to operate. If AC power fails, or you unplug the TAD, a 9-voltbattery (not supplied) provides backup power so the TAD can maintain the correct time and memory information. For the best performance and longest life, we recommend a RadioShack alkaline battery.

Caution: Use only a fresh battery of the required size and recommended type.

Follow these steps to install the battery.

1.Use a flat-bladescrewdriver to unlatch the battery compartment cover, then lift off the cover.

2.Insert the battery pack into the battery compartment as indicated by the polarity symbols (+ and –)marked inside.

3.Replace the cover and press down on the latch to secure it.

When /R and thetwo-digitnumber of calls in memory alternately flash on the display, replace the battery. When you replace the battery, be sure the TAD is connected to AC power so you do not lose any stored information.

Warning: Dispose of old batteries promptly and properly. Do not burn or bury them.

Caution: Always remove old or weak batteries. Batteries can leak chemicals that can destroy electronic parts.

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Installation

CONNECTING THE TAD

Follow these steps to connect your TAD to the telephone line and phone.

TO LINE Jack

TO PHONE Jack

Supplied

Modular

Cord

Telephone Wall Jack

AC 9V 440 mA Jack

Telephone’s Modular Cord

1.Unplug the telephone’s modular cord from its line jack and plug it into the TO LINE jack on the bottom of the TAD.

2.Plug one end of the supplied modular cord into the TO PHONE jack on the bottom of the TAD.

3.Plug the cord’s other end into the phone’s modular line jack.

4.Insert the supplied AC adapter’s barrel plug into the AC 9V 440 mA jack on the bottom of the TAD.

Installation

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Cautions:

You must use a Class 2 power source that sup-

!plies 9V AC and delivers at least 440 mA. Its plug must fit the TAD's AC 9V 440 mA jack. The sup-

plied adapter meets these specifications. Using an adapter that does not meet these specifications could damage the TAD or the adapter.

Always connect the AC adapter to the TAD before you connect it to AC power. When you finish, disconnect the adapter from AC power before you disconnect it from the TAD.

Note: When you first connect power,0#0 flashes on the display, then the TAD runs aself-test.You cannot operate the TAD during this test. When the test is complete, the TAD beeps once, then displays33.

ˆ Preparation

SETTING THE DAY AND TIME

To avoid having to reset the time if AC power is lost, we recommend you install a battery before you set the day and time (see “Installing the Backup Battery” on Page 8).

Note: If you pause for more than 8 seconds during setup, the TAD sounds athree-tonebeep and stops setting the day and time. If this happens, start over at Step 1.

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Preparation

1.Hold down SET until the TAD beeps. The TAD announces, “Sunday,” and34 appears.

Note: If necessary, slideVOLUME on the right side of the TAD to the desired listening level.

2.To change the day of the week, repeatedly press CODE/ REPEAT to move backward orMEMO/SKIP to move forward until the TAD announces the desired day of the week.

3.Press PLAY/STOP. The TAD beeps once, then displays the current set hour and announces either “AM” or “PM.”

4.Repeatedly press SKIP/MEMO orCODE/REPEAT until the TAD displays the desired hour.

Note: The TAD changes the AM/PM setting each time it reaches45.

5.Press PLAY/STOP. The TAD beeps once to confirm the hour setting.

6.To change the minutes, repeatedly press CODE/REPEAT orSKIP/MEMO until the desired minute appears.

7.Press PLAY/STOP to confirm the settings. The TAD beeps and announces the day and time.

Note: To check the current day and time at any time, pressSET.

RECORDING AN OUTGOING MESSAGE

Before you can set the TAD to answer calls, you must record the outgoing message (OGM) the caller hears when the TAD

Preparation

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answers a call. The maximum outgoing message length is 60 seconds.

Follow these steps to record the OGM.

1.Hold down ANNOUNCE. The TAD beeps, and93 appears.

Note: When the memory is full,)/ appears and the TAD announces, “Memory is full.” You cannot record the outgoing message. Delete old messages to make room in memory (see “Erasing Messages” on Page 16).

2.Speak your message in a normal voice about 8 inches (20 cm) from the front of the TAD. The display counts down the seconds as you record.

Hint: Do not tell callers that you are not home. Instead, say that you cannot come to the phone right now.

3.When you finish recording, release ANNOUNCE. The TAD beeps and repeats the outgoing message so you can verify it.

Notes:

To play the outgoing message at any time, press ANNOUNCE. If no outgoing message is recorded, the TAD says “No announcement.”

To record a new message, begin again from Step 1.

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Preparation

SETTING THE NUMBER OF RINGS

The ring select switch (4/7/TS) controls how long the TAD waits before it answers a call. Slide the switch to the appropriate position.

4 — The TAD answers after four rings.

7 — The TAD answers after seven rings.

TS (Toll Saver) — If there are new messages, the TAD answers after two rings. If there are no new messages, the TAD waits for four rings before answering. This gives you time to hang up before the TAD answers so you can avoid unnecessarylong-distancecharges when you call in to check your messages from a remote location.

SETTING THE TAD TO ANSWER CALLS

To set the TAD to answer calls, press ANSWER.

If an outgoing message is recorded, the TAD announces, “Answer on,” and the display’s indicator lights.

If no outgoing message is recorded, the TAD says, “Answer off, no announcement.” You must record a message (see “Recording an Outgoing Message” on Page 11).

To have the TAD not answer calls, press ANSWER again. The TAD says “Answer off,” and the display’s indicator turns off.

Preparation

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ˆ Operation

RECORDING INCOMING MESSAGES

The TAD can record an incoming message of up to 180 seconds. If a recording reaches 175 seconds, the TAD beeps once to notify the caller that time will be up soon. If the incoming message reaches 180 seconds, the TAD beeps three times, then disconnects.

The TAD automatically stops and hangs up if the caller is silent more than 8 seconds.

SCREENING CALLS

Set CALL SCREEN ON/OFF toON to screen calls and listen as callers leave messages. If you want to speak to a caller, pick up any phone on the same line and begin speaking. The TAD detects when you pick up the phone and automatically resets to answer the next call.

If you do not want to listen as callers leave messages, set CALL SCREEN ON/OFFto OFF.

Note: If you pick up the phone exactly when the TAD answers, you might need to pressPLAY/STOP to stop the TAD.

PLAYING MESSAGES

The message counter shows the total number of messages, both old (ones you have listened to and saved) and new. If

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Operation

there are new messages, the display’s indicator flashes until all the new messages have played.

To play all the messages, press PLAY/STOP.

To play only the new messages, hold down PLAY/STOP. The TAD announces the number of messages.

Note: If you hold downPLAY/STOP when there are no new messages stored, the TAD says, “No new message.”

Before playing each message, the TAD announces the message number and the day and time it was recorded. After all messages play, the TAD says, “End of message(s)” and saves all the messages.

Repeating Messages

To review a message while you are listening to it, press REPEAT. The current message plays from the beginning.

To hear the previous message again, hold down CODE/REPEAT until that message’s number appears. The TAD plays the message.

Skipping Messages

To skip to the next message while you are listening to a message, press SKIP/MEMO once. The next recorded message plays.

Operation

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Pausing Message Playback

To pause while listening to messages, press PLAY/STOP.3$ appears. Wait at least 2 seconds, then pressPLAY/STOP again to resume playing messages.

Note: If you do not resume playing messages within 60 seconds, the TAD sounds three beeps, the total number of messages appears, and the TAD stops playback.

Stopping Message Playback

To stop playing messages, press PLAY/STOP twice within 2 seconds. The TAD beeps once and stops playback.

ERASING MESSAGES

To delete a specific message, press DELETE once while the message is playing. The TAD beeps once and immediately erases the current message, then plays the next message.

To erase all messages, while playback is stopped, hold downDELETE. The TAD sounds a long beep and33 appears.

Note: If you have only new messages, the TAD announces “New messages” when you hold downDELETE. The TAD does not erase messages that have not been played, but it does erase any messages you have played.

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Operation

RECORDING A MEMO

A memo is a message you can record on the TAD without having to call in on the phone. The maximum memo length is 60 seconds.

Note: If the TAD’s memory is full ()/ appears), you must erase some messages before you can record a memo (see “Erasing Messages” on Page 16).

Follow these steps to record a memo.

1.Hold down SKIP/MEMO. The TAD beeps.

2.While still holding down SKIP/MEMO, speak into the microphone in a normal voice. The display shows how much time is left for recording.

3.Release SKIP/MEMO when you finish the message. The TAD beeps once, and the message display number increases by one.

The memo is recorded along with the incoming messages. To hear the memo, simply play back your messages.

REMOTE OPERATION

While you are away from your home or office, you can use a touch-tonephone or a pulse (rotary) phone with a pocket tonedialer (available at your local RadioShack store) to enter your remote operation security code and:

• set the TAD to answer or not answer calls

Operation

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listen to your messages

record a new announcement

delete messages

monitor the room where the TAD is located

Note: You cannot remotely operate the TAD from another phone on the same line as your TAD.

Changing the Remote Operation Security Code

The TAD’s remote operation security code is preset to 799. Follow these steps to change the code.

1.Hold down CODE/REPEAT for about 2 seconds. The TAD beeps and the first digit of the preset code flashes.

2.Press SKIP/MEMO orCODE/REPEAT to set the first digit, then pressPLAY/STOP. The second digit flashes.

3.Press SKIP/MEMO orCODE/REPEAT to set the second digit, then pressPLAY/STOP. The third digit flashes.

4.Press SKIP/MEMO orCODE/REPEAT to set the third digit, then pressPLAY/STOP. The TAD beeps once and displays the new security code one number at a time.

To check the security code, press CODE/REPEAT. The security code appears one number at a time.

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Operation

Notes:

Be sure to set each digit within 8 seconds of the last. Otherwise, the TAD exits setup and you must start again from Step 1.

We recommend you not use three identical digits (such as

999)for the security code. Such numbers are too easy for others to guess.

If AC power fails or if the backup battery becomes weak, the remote operation security code automatically resets to 799.

Remote Answer-On

1.Dial your phone number.

If the TAD is set to Answer-Off, it answers the call after 10 rings and announces, “Answer off.”

If the TAD is set to Answer-On, it answers according to the number of rings you set.

2.Within 8 seconds, enter the remote operation security code. The TAD beeps. (If you do not enter the code within 8 seconds, the TAD disconnects.)

3.Press #.

If you have not recorded an OGM, the TAD answers the call after 10 rings and announces, “Answer off, no announcement.” Record an OGM (see “Using Remote Commands”).

Operation

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If you have recorded an OGM, the TAD beeps and announces, “Answer on.”

Note: Pushing# again (once a message has been recorded) sets the TAD toAnswer-Off.

4. Hang up or enter other remote commands.

Using Remote Commands

Follow these steps to operate the TAD from a touch-tonephone or a pulse (rotary) phone with a pocket tone dialer.

1.Dial your phone number.

2.When the TAD answers, enter your remote operation security code. The TAD beeps once to confirm that you entered the correct code.

Notes:

If you do not enter each digit of the security code within 8 seconds, the TAD hangs up.

Even if the TAD is not set to answer calls, it will answer after about 10 rings.

3.Enter a remote command (see “Remote Commands” on Page 21).

4.When you finish, simply hang up.

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Operation