Radio Shack TAD-1029 User Manual

Size:
1.78 Mb
Download

43-789.fmPage 1 Monday, August 16, 1999 8:32 AM

Cat. No. 43-789

OWNER’S MANUAL

Please read before using this equipment.

TAD-1029

Digital Answering System

with 25-ChannelCordless Telephone

43-789.fmPage 2 Monday, August 16, 1999 8:32 AM

FEATURES

Your RadioShack TAD-1029Digital Answering System uses advanced cordless telephone technology to give you superior audio quality. Its cordless operation lets you move freely around your home or office.

The TAD-1029stores all messages on a computer chip. This gives you better performance thantape-basedanswering machines. For example, you can delete an individual message while saving the rest. Because your TAD is fully digital, there are no tapes to bother with and no tape mechanisms to wear out.

You can operate the TAD-1029remotely from atouch-tonephone, even if it is not turned on.

TAD Features

Date/Time Stamp — records the day and time each message was recorded.

Two User Mailboxes and a Message Center — stores messages (each up to 60 seconds long) in one of the user mailboxes or in the general message center.

Volume Control — lets you adjust the volume of incoming message playback.

Pre-RecordedMessage— gives you the option of using the TAD-1029’s existing outgoing message or recording your own (up to 60 seconds long).

Announce-Only — lets you play an announcement for callers to hear, without recording their messages.

LED Message Counter — shows the number of messages the TAD has recorded.

Remote Operation — lets you use a touch-tone phone (or rotary phone and pocket tone dialer) to operate the TAD while you are away from your home or office.

Remote Answer-On — lets you turn on the TAD from a remote location even when it is not set to answer calls.

Programmable Remote Operation Security Code — you can set a two-digit security code for remote operation.

Call Screening — lets you listen as a caller leaves a message so you can decide whether or not to answer the call.

Memo Recording — lets you leave messages for yourself or others in your home or office.

Adjustable Ring Number — lets you set the TAD to answer after two or four rings.

Toll-Saver — lets you avoid unnecessarylong-distancecharges when you call by long distance to check your messages.

© 1998 Tandy Corporation.

All Rights Reserved.

RadioShack is a registered trademark used by Tandy Corporation.

2

43-789.fmPage 3 Monday, August 16, 1999 8:32 AM

ANSWER Button — lets you turn the TAD on or off without disconnecting it.

Phone Pick-UpDetection— stops recording when you pick up any phone on the same line as the TAD.

Telephone Features

25 Channels — theTAD-1029finds a clear channel every time you make or receive a call. You can also manually change channels during a call.

Security Access-ProtectionCode— helps prevent other cordless phones from using your phone line while the handset is off the base.

9-NumberMemory Dialing— lets you store up to 9 numbers in memory for easy dialing.

Two-WayIntercom/Paging System— lets you send a signal from the base to the handset, or from the handset to the base, so you can page someone or easily locate the handset when it is away from the base. If someone answers, you can use the TAD-1029 as a two-way intercom.

Redial — lets you quickly dial the last number dialed.

Flash — sends an electronic switchhook signal for use with special phone services such as Call Waiting.

Tone or Pulse Dialing — lets you use your phone with either type of dialing.

Headset Jack — lets you connect an optional headset (available at your local RadioShack store) forhands-freeconvenience.

Hearing Aid Compatible — lets you use this telephone with hearing aids that have a T (telephone) switch.

This telephone device has been tested and found to comply with all applicable UL and FCC standards.

Warning: To prevent fire or shock hazard, do not expose this product to rain or moisture.

CAUTION

!

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NOUSER-SERVICE-ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product’s case.

This symbol is intended to inform you

!that important operating and maintenance instructions are included in the

literature accompanying this product.

3

43-789.fmPage 4 Monday, August 16, 1999 8:32 AM

We recommend you record the TAD’s serial number here. The number is on the bottom of the base.

Serial Number ________________

Important: Cordless phones such as this one require AC power to operate. When AC power is off, you cannot dial out or receive incoming calls using yourTAD-1029.For this reason, the TAD1029 should not be your only telephone. To be safe, you should also have a phone that does not require AC power to operate (not a cordless phone) so you can still make and receive calls if there is an AC power failure.

READ THIS BEFORE INSTALLATION

Your TAD-1029conforms to federal regulations, and you can connect it to most telephone lines. However, each device you connect to the telephone line draws power from the telephone line. We refer to this power draw as the device’sringer equivalence number, or REN. The REN is on the label on the back of the base.

If you are using more than one phone or other device on the line, add up all the RENs. If the total is more than five, your phone might not ring and your answering system might not answer. In rural areas, a total REN of three might impair ringer operation. If ringer operation is impaired, remove a device from the line.

4

FCC STATEMENT

Your TAD-1029complies with Part 68 ofFCC Rules. You must, upon request, provide the FCC Registration Number and the REN to your phone company. These numbers are on the label on the back of the base.

You must not connect your phone to any of the following:

coin-operatedsystems

party-linesystems

most electronic key phone systems

Note: Your telephone operates on standard radio frequencies, as allocated by the FCC. Even though the securityaccess-protectioncode prevents unauthorized use of your phone line, it is possible for other radio units operating on similar frequencies within a certain area to unintentionally intercept your conversations and/or cause interference. This lack of privacy can occur with any cordless phone.

43-789.fmPage 5 Monday, August 16, 1999 8:32 AM

CONTENTS

 

Preparation ..............................................................................................................

7

Selecting a Location ...........................................................................................

7

Installing the Phone ............................................................................................

7

Placing the Base on a Desk Top ..................................................................

7

Mounting the Base on a Wall Plate ..............................................................

8

Mounting the Base Directly on the Wall .....................................................

10

Installing Backup Batteries ...............................................................................

12

Installing the Handset’s Antenna ......................................................................

12

Connecting and Charging the Handset Battery Pack .......................................

13

Setting the Dialing Mode ..................................................................................

14

Turning the Ringers Off or On ..........................................................................

15

Setting the Number of Rings ............................................................................

15

Setting the Day and Time .................................................................................

15

With the Handset .......................................................................................

15

With the Base ............................................................................................

16

Telephone Operation ............................................................................................

17

Making and Receiving a Call ............................................................................

17

Setting the Handset’s Volume ..........................................................................

17

Changing the Channel ......................................................................................

17

Using Redial .....................................................................................................

18

Using Flash ......................................................................................................

18

Using Tone Services on a Pulse Line ...............................................................

18

Using Page/Intercom ........................................................................................

19

Memory Dialing ................................................................................................

19

Storing a Number in Memory .....................................................................

19

Entering a Pause .......................................................................................

20

Dialing a Stored Number ...........................................................................

20

Chain-DialingService Numbers .................................................................

20

Testing Stored Emergency Numbers .........................................................

20

Using an Optional Headset ..............................................................................

21

TAD Operation .......................................................................................................

22

Setting the TAD to Answer Calls ......................................................................

22

Using the Mailboxes .........................................................................................

22

Recording an Outgoing Message .....................................................................

22

Using the Handset .....................................................................................

23

Using the Base ..........................................................................................

23

Deleting an Outgoing Message .................................................................

23

Using the Announce-OnlyFeature ...................................................................

24

Screening Calls ................................................................................................

24

Adjusting the TAD’s Volume .............................................................................

24

 

5

43-789.fmPage 6 Monday, August 16, 1999 8:32 AM

Recording Incoming Messages ........................................................................

25

Recording a Memo ...........................................................................................

25

Using the Handset .....................................................................................

25

Using the Base ...........................................................................................

25

Playing Messages ............................................................................................

26

Deleting Messages ...........................................................................................

27

Changing the Remote Operation Security Code ..............................................

27

Remote Operation .................................................................................................

28

Using Toll-Saver ...............................................................................................

28

Using Remote Answer-On ................................................................................

28

Using Remote Commands ...............................................................................

28

Remote Commands ...................................................................................

29

Troubleshooting ....................................................................................................

30

Care and Maintenance ..........................................................................................

31

Replacing the Battery Pack ..............................................................................

32

The FCC Wants You to Know ...........................................................................

33

Lightning ...........................................................................................................

33

6

43-789.fmPage 7 Monday, August 16, 1999 8:32 AM

PREPARATION

SELECTING A LOCATION

You can place the phone on a desk top or table, mount it on a standard wall plate, or mount it directly on the wall. Select a location that is:

near an AC outlet

near a telephone line jack

out of the way of normal activities

away from electrical machinery, electrical appliances, metal walls or filing cabinets, wireless intercoms, alarms, and room monitors

The base’s location affects the phone’s range. If you have a choice of several locations, try each to see which provides the best performance.

Caution: The supplied AC adapter was designed specifically for yourTAD-1029.Use only the supplied adapter.

Notes:

Your telephone connects directly to a modular telephone line jack. If your phone line jack is not a modular jack, you can update the wiring yourself, using jacks and adapters available at your local RadioShack store. Or, you can let the phone company update the wiring for you.

The USOC number of the jack to be installed is RJ11C (RJ11W if you want to mount it on a wall plate).

INSTALLING THE PHONE

Placing the Base on a

Desk Top

1.Remove the mounting bracket by holding in both tabs and gently pulling out the wide end of the bracket.

2.Plug one end of the supplied long modular cord into the telephone jack on the back of the base.

3.Plug the modular cord’s other end into a modular phone line jack.

7

43-789.fmPage 8 Monday, August 16, 1999 8:32 AM

4.Insert the supplied AC adapter’s barrel plug into the DC 12V jack on the back of the base.

5.Route the adapter’s cord through the strain relief slot on the back of the base.

Strain

Relief

Slot

6.Insert the tabs on the narrow end of the bracket into the inner pair of slots near the bottom of the base as shown and snap the tabs at the wide end of the bracket into place.

8

7.Plug the adapter into a standard AC outlet. The message counter counts down from 18 to00 and the TAD1029 beeps.

8.Fully extend the base’s antenna and place it in a vertical position.

Mounting the Base on a Wall Plate

1.Remove the mounting bracket by holding in both tabs and gently pulling out the wide end of the bracket.

43-789.fmPage 9 Monday, August 16, 1999 8:32 AM

2.Plug one end of the supplied short modular cord into the telephone jack on the back of the base.

3.Insert the supplied AC adapter’s barrel plug into the DC 12V jack on the back of the base.

4.Route the modular cord through either groove on the right bottom of the base and the adapter cord through the groove below the strain relief slot.

Strain

Relief

Slot

5.Route the end of the modular cord through the hole in the bracket, and insert the tabs on the narrow end of

the bracket into the inner pair of slots near the top of the base as shown.

6.Snap the tabs at the wide end of the bracket into place.

7.Plug the modular cord into the wall plate jack. Align the base’s keyhole slots with the wall plate studs and slide the base downward to secure it.

9

43-789.fmPage 10 Monday, August 16, 1999 8:32 AM

8.Plug the AC adapter into a standard AC outlet. The message counter counts down from 18 to00 and theTAD-1029beeps.

9.Fully extend the base’s antenna and raise it to a vertical position.

1.Drill two holes 315/16 inches (100 mm) apart. Then thread a screw into each hole, letting the heads extend about3/16 inch (5 mm) from the wall.

3/16"

315/16"

2.Remove the mounting bracket by holding in both tabs and gently pulling out the wide end of the bracket.

Mounting the Base Directly on the Wall

To mount the base directly on the wall, you need two screws (not supplied) with heads that fit into the keyhole slots on the bottom of the base.

10

3.Plug one end of the supplied long modular cord into the telephone jack on the back of the base.

43-789.fmPage 11 Monday, August 16, 1999 8:32 AM

4.Insert the supplied AC adapter’s barrel plug into the DC 12V jack on the back of the base.

5.Route the modular cord through either groove on the right bottom of the base and the adapter cord through the groove below the strain relief slot.

Strain

Relief

Slot

6.Insert the tabs on the narrow end of the bracket into the inner pair of slots near the top of the base as shown and snap the tabs at the wide end of the bracket into place.

7.Align the keyhole slots with the mounting screws and slide the base downward to secure it.

8.Plug the adapter into a standard AC outlet. The message counter counts down from 18 to00 and the TAD1029 beeps.

9.Plug the end of the modular cord into a modular phone line jack.

10.Fully extend the base’s antenna and place it in a vertical position.

11

43-789.fmPage 12 Monday, August 16, 1999 8:32 AM

INSTALLING BACKUP BATTERIES

The TAD-1029requires AC power to operate. However, if AC power fails or you unplug theTAD-1029,four AAA backup batteries (not supplied) save the messages, day and time settings, and remote operation security code for up to 12 hours. We recommend you use alkaline batteries, such as RadioShack Cat. No.23-555.

Cautions:

Use only fresh batteries of the required size and recommended type.

Do not mix old and new batteries, different types of batteries (standard, alkaline, or rechargeable), or rechargeable batteries of different capacities.

To avoid losing information stored in memory, do not unplug the AC adapter when you replace the backup batteries.

Follow these steps to install backup batteries.

1.Press in the tab on the battery compartment cover on the top of the base and lift off the cover.

12

2.Put the batteries in the compartment as indicated by the polarity symbols (+ and –)marked inside.

3. Replace the cover.

Replace the batteries when the BATT LOW indicator flashes.

BATT LOW

Cautions:

Always remove old or weak batteries. Batteries can leak chemicals that can destroy electronic parts.

Dispose of old batteries promptly and properly. Do not burn or bury them.

INSTALLING THE HANDSET’S ANTENNA

Screw the antenna into the hole at the top of the handset.

43-789.fmPage 13 Monday, August 16, 1999 8:32 AM

CONNECTING AND CHARGING THE HANDSET BATTERY PACK

The TAD-1029comes with a rechargeablenickel-cadmiumbattery pack in the handset but not connected. Before using your phone, you must connect the battery pack and then charge it for about 15 hours.

1.Press down and slide off the battery compartment cover.

2.Lift the battery pack out of the compartment, and plug its connector into the socket inside the compartment. The connector fits only one way.

3.Put the battery pack in the compartment and replace the cover.

4.To charge the battery pack, simply place the handset on the base. The CHARGE indicator on the base lights.

CHARGE

Indicator

Recharge the battery pack when the BATT LOW indicator on the handset flashes.

BATT LOW

Indicator

Notes:

If the CHARGE indicator does not light when you place the handset on the base, be sure the battery pack and AC adapter are correctly and securely connected.

Also, check the charging contacts on the handset and base. If the contacts are dirty or tarnished, clean them with a pencil eraser.

13

43-789.fmPage 14 Monday, August 16, 1999 8:32 AM

When you first use the phone after charging or recharging the battery pack, the phone might not work and you might hear 3 short beeps when you press TALK. If this happens, return the handset to the base for about 5 seconds. This resets the securityaccess-protectioncode.

About once a month, fully discharge the battery pack by keeping the handset off the base until the BATT LOW indicator lights. Otherwise, the battery pack loses its ability to fully recharge.

If the BATT LOW indicator does not light, but the phone does not work, recharge the battery pack. (The battery pack charge might be too low to light the indicator.)

If the battery pack becomes weak during a call, you hear a beep and the BATT LOW indicator flashes. End the call as soon as conveniently possible, and recharge the battery pack before using the phone again.

If the battery pack is completely discharged or the base loses power while the handset is away from it, place the handset on the base to reset the security access-protectioncode. If it was the handset that lost power, recharge the battery pack.

The supplied battery pack should last for about a year. When the battery pack loses its ability to fully recharge, order a replacement battery pack from your local RadioShack store (see “Replacing the Battery Pack” on Page 32).

14

SETTING THE DIALING MODE

Set T/P (Tone/Pulse) on the back of the base for the type of service you have. If you are not sure which type you have, after you charge the handset battery pack, do this simple test.

1. Set T/P toT.

2.Press TALK on the handset and listen for the dial tone.

3.Press any number other than 0.

Note: If your phone system requires that you dial an access code (9, for example) before you dial an outside number, do not press the access code either.

If the dial tone stops, you have touch-toneservice. LeaveT/P set to

T.

If the dial tone continues, you have pulse service. Set T/P toP.

4.Press TALK on the handset or place the handset on the base to hang up.

43-789.fmPage 15 Monday, August 16, 1999 8:32 AM

TURNING THE RINGERS OFF OR ON

To turn off the ringers on the base and handset, set RINGER on the right side of the base toOFF. You can still make or receive calls using this phone, and telephones on the same line still ring when there is an incoming call. The IN USE indicator on the base and the TALK indicator on the handset will flash until you answer the call.

To turn on the base and handset ringers, set RINGER toON.

SETTING THE NUMBER OF RINGS

Set the 2/4/TS switch on the back of the base to2,4, orTS to select how long the TAD waits before it answers a call (2 rings, 4 rings, ortoll-saver).

Note: If you plan to check your messages by long distance, set the number of rings totoll-saver(see “Using TollSaver” on Page 28).

SETTING THE DAY AND TIME

You must set the day of the week and time so the TAD can record the correct day and time of each message.

Note: To avoid losing the day and time settings if AC power is lost, we recommend you install backup batteries before you set the day and time (see “Installing Backup Batteries” on Page 12).

With the Handset

1.Press REMOTE. The REMOTE indicator lights.

REMOTE Indicator

2.Press CHANGE ()then CLOCK (8). The TAD announces the currently set day.

15

43-789.fmPage 16 Monday, August 16, 1999 8:32 AM

3.To change the day, repeatedly press SKIP (6) to move forward orREPEAT

(4) to move backward.

4.Press CLOCK. The TAD announces the hour and “AM” or “PM.”

5.To change the hour, repeatedly press SKIPor REPEAT.

6.Press CLOCK. The TAD announces the minutes.

7.To change the minutes, repeatedly press SKIPor REPEAT.

8.When you finish, press CLOCK. The TAD announces the day and time and beeps twice.

9.Press REMOTE. The REMOTE indicator turns off.

With the Base

1.Hold down CLOCK until the TAD announces the currently set day.

16

2.To change the day of the week, repeatedly press SKIP( ) to move forward orREPEAT( ) to move backward.

3.Press CLOCK. The TAD announces the hour and “AM” or “PM.”

4.To change the hour, repeatedly press SKIPor REPEAT.

5.Press CLOCK. The TAD announces the minutes.

6.To change the minutes, repeatedly press SKIPor REPEAT.

7.When you finish, press CLOCK. The TAD announces the day and time.

43-789.fmPage 17 Monday, August 16, 1999 8:32 AM

TELEPHONE OPERATION

MAKING AND RECEIVING A CALL

To make a call, lift the handset and press TALK. When you hear the dial tone, dial the desired phone number or memory number (see “Memory Dialing” on Page 19).

To answer a call if the handset is on the base, simply lift the handset and begin your conversation. If the handset is away from the base, press TALK. The TALK indicator on the handset and the IN USE indicator on the base light.

TALK Indicator

To end a call, press TALK on the handset or place the handset on the base. The TALK and the IN USE indicators turn off.

Note: If you pressTALK to hang up and the phone does not disconnect, place the handset on the base.

SETTING THE HANDSET’S VOLUME

You can change the handset’s volume during a call by repeatedly pressing VOLUME. The volume steps up and down the three settings (low, medium, and high) and remains set for subsequent calls.

CHANGING THE

CHANNEL

The TAD-1029has 25 channels (frequency pairs used between the base and handset). It automatically selects a clear channel each time you make or receive a call.

If you hear other conversations or excessive noise during a call, press CHANNEL on the handset to select a different channel.

Note: If the handset is too far from the base, the channel might not change. Move closer to the base and try again.

17

43-789.fmPage 18 Monday, August 16, 1999 8:32 AM

USING REDIAL

You can quickly redial the last number dialed. Simply lift the handset and press TALK. When you hear the dial tone, pressREDIAL.

Notes:

The TAD’s redial memory stores up to 32 digits, so you can redial long-distanceas well as local numbers.

The redial memory stores pause entries (see “Entering a Pause” on Page 20).

The redial memory does not store a flash entry or any digits entered after you press FLASH (see “Using Flash”).

USING FLASH

FLASH performs the electronic equivalent of a switchhook operation for special services, such as Call Waiting.

18

For example, if you have Call Waiting, press FLASH to answer an incoming call without disconnecting the current call. PressFLASH again to return to the first call.

Note: If you do not have any special phone services, pressingFLASH might disconnect the current call.

USING TONE SERVICES ON A PULSE LINE

Some special services, such as bank-by-phone, require tone signals. If you have pulse service, you can still use these special tone services by following these steps.

1.Be sure T/P is set toP.

2.Lift the handset and press TALK.

3.Dial the service’s main number.

4.When the service answers, press . Any additional numbers you dial are sent as tone signals.

5.After you complete the call, return the handset to the base or press TALK. The phone automatically resets to pulse dialing.

43-789.fmPage 19 Monday, August 16, 1999 8:32 AM

USING PAGE/INTERCOM

You can use the TAD-1029as a pager and atwo-wayintercom between the base and the handset. This is useful if you want to find the handset, or if you want to have a conversation between someone with the handset and someone at the base.

To page the person with the handset or to find the handset, press PAGE on the base. The handset beeps three times. If you want the handset to beep for a longer time, you can hold downPAGE for 3 seconds to have the handset beep for about 35 seconds.

To stop the handset from beeping before it automatically stops, press TALK twice or pressPAGE.

To answer a page from the base, press INTCM on the handset. TheTALK indicator on the handset flashes and the INTCOM indicator on the base lights. Begin your conversation.

Notes:

Paging does not work during a call.

You cannot speak and hear the other party at the same time during an intercom conversation.

If a phone call comes in during an intercom conversation, press TALK on the handset to answer the call. After you hang up, pressINTCM to resume the intercom conversation.

To end the intercom conversation, press INTCM on the handset orPAGE on the base

MEMORY DIALING

You can store up to 9 numbers in memory, then dial a stored number by pressing a one-digitmemory location number.

Each stored number can be up to 16 digits long, including tone and pause entries.

Storing a Number in Memory

1.Press MEM. The TALK indicator flashes.

2.Enter the number and any tone or pause entries (see “Using Tone Services on a Pulse Line” on Page 18

and “Entering a Pause” on Page 20).

19

43-789.fmPage 20 Monday, August 16, 1999 8:32 AM

Notes:

Each tone or pause entry uses one digit of memory.

If you wait more than 20 seconds to press a key or enter more than 16 digits, the phone sounds three quick beeps. Start over at Step 1.

To keep your accounts secure, we recommend you do not store your personal access code for services such as bank-by-phonein a memory location.

3.Press MEM, then enter a memory location number(19).A tone sounds to indicate that the number is stored.

To replace a stored number, simply store a new one in its place.

To clear a memory location (leaving it empty), press MEM twice, then press the memory location number you want to clear(19).

Entering a Pause

In some telephone systems, you must dial an access code (9, for example) and wait for a second dial tone before you can dial an outside number. You can store the access code with the phone number. However, you should also store a pause after the access code to allow the outside line time to connect. To do so, press PAUSE to enter a3-secondpause after entering the access code. For a longer pause, pressPAUSE again.

20

Dialing a Stored Number

To dial a stored number, lift the handset and press TALK. When you hear the dial tone, pressMEM, then enter the memory location number for the stored number.

Chain-DialingService Numbers

For quick recall of numbers for special services (such as alternate long distance or bank by phone), store each group of numbers in its own memory location.

When calling special services, dial the service’s main number first. Then, at the appropriate place in the call, press MEM, then enter the memory location number for the additional stored numbers.

Testing Stored Emergency

Numbers

If you store an emergency service’s number (police department, fire department, ambulance) and you choose to test the stored number, make the test call during the late evening or early morning hours to avoid peak demand periods. Also, remain on the line to explain the reason for your call.