Radio Shack TAD-1026 User Manual

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43-786.fmPage 1 Monday, August 16, 1999 8:02 AM

Cat. No. 43-786

OWNER’S MANUAL

Please read before using this equipment.

TAD-1026

Digital Answering System Telephone with Dual Announcements

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FEATURES

Your RadioShack TAD-1026Digital Answering System Telephone with Dual Announcements is a combination multifeature telephone and high quality answering system. Your TAD’s remote control feature lets you retrieve messages from almost anytouch-tonephone. (With an optional pocket tone dialer, you can even use it from a rotary phone.)

Digital means the TAD stores all messages on a computer chip — there are no tape mechanisms to wear out and no tapes to bother with. This gives you capabilities that tape-basedanswering machines don’t have. For example, you can delete individual messages.

The TAD-1026’s14-minutememory capacity lets you store a lot of messages. And, its unique,space-savingdesign makes it ideal for any office or nightstand.

Note: YourTAD-1026requires a 9V battery for memory backup.

Answering System Features

Dual Outgoing Message Capacity — lets you choose between playing an outgoing message then recording the call-

er’s message, or just playing an announcement without recording a message. And, when the TAD’s memory is full, it switches automatically to just playing an announcement.

Voice Time/Day Stamp — announces the time and day when each message was recorded.

Two-WayRecording— lets you record both sides of your phone conversation.

Call/Message Counter — shows the current number of messages.

Call Break-Through(CBT) with Programmable Code— alerts you when the caller enters a preset code during the outgoing message.

Redial — dials the last number you dialed with the touch of a single button.

Memory Backup — protects messages stored in memory in case of a power failure.

ANSWER Button — lets you turn the answering system on or off.

DELETE Button — lets you quickly delete messages individually or all at once.

© 1997 Tandy Corporation.

All Rights Reserved.

RadioShack is a registered trademark used by Tandy Corporation.

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© 1997 Tandy Corporation.

All Rights Reserved.

RadioShack is a registered trademark used by Tandy Corporation.

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Toll Saver — lets you avoid unnecessarylong-distancecharges when you call bylong-distanceto check messages.

Adjustable Ring Number — lets you set the TAD to answer the phone after two rings, four rings or seven rings.

Call Screening — lets you listen while the caller leaves a message so you can decide whether or not to answer the call.

Phone Pick-UpDetection— stops recording when you pick up any phone on the same line as the TAD (including the TAD’s handset), and resets to answer the next call.

Memo Recording — lets you leave messages for yourself or others in your home or office.

Room Monitor — lets you listen from a remote phone to the room where you installed the TAD.

Remote On/Off — lets you turn the TAD on or off when you are away from your home or office.

Telephone Features

Priority Memory Dialing — lets you store a phone number in one of three

memory locations and call that number with the touch of a button.

10 Indirect Memory Locations — let you quickly dial frequently-called numbers.

Flash — sends an electronic switchhook signal for specialized telephone services such as Call Waiting.

Privacy — lets you talk to someone else in the room without being overheard by the person on the phone.

Pause — lets you store a pause in a memory number.

TONE Button — lets you use computerized tone services with a pulse line.

Hold — lets you put a call on hold; an indicator lights to remind you the call is on hold.

Ringer Volume Switch — lets you adjust the ringer’s loudness or turn it off.

Handset Volume Control — lets you adjust the handset’s volume.

Hearing-AidCompatibility— lets you use the phone with any hearing aid that has a T (telephone) switch.

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This TAD is ETL listed to UL standards and meets all applicable FCC standards.

WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture.

CAUTION

!

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

 

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NOUSER-SERVICE-ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product’s case.

This symbol is intended to inform you

!that important operating and maintenance instructions are included in the

literature accompanying this product.

READ THIS BEFORE

INSTALLATION

We have designed your TAD to conform to federal regulations, and you can connect it to most telephone lines. However, each device you connect to the phone

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line draws power from the phone line. We refer to this power draw is the device’s ringer equivalence number, or REN. The REN is on the label on the bottom of the TAD.

If you are using more than one phone or other device on the line, add up all the RENs. If the total is more than five (or three in rural areas), your phone(s) might not ring and your TAD might not answer. If ringer operation is impaired, remove a device from the line.

FCC STATEMENT

Your TAD complies with Part 68 of FCC Rules. You must, upon request, provide the FCC Registration Number and the REN to your phone company. Both numbers are on the label on the bottom of the TAD.

You must not connect the TAD to any of the following:

Coin-operatedsystems

Party-linesystems

Most electronic key phone systems

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CONTENTS

 

Installation ..............................................................................................................

7

Installing the Backup Battery .............................................................................

7

Selecting a Location ..........................................................................................

7

On a Desk Top ............................................................................................

8

On a Wall Plate ...........................................................................................

8

Directly on a Wall ........................................................................................

8

Connecting Power .............................................................................................

9

Connecting the Handset Cord ...........................................................................

9

Setting the Dialing Mode ...................................................................................

9

Setting the Day and Time ................................................................................

10

Setting the Ringer’s Volume ............................................................................

11

Telephone Operation ...........................................................................................

12

Setting the Handset Volume ............................................................................

12

Using REDIAL .................................................................................................

12

Using FLASH ...................................................................................................

12

Using PRIVACY ...............................................................................................

13

Using HOLD ....................................................................................................

13

Using Tone Services on a Pulse Line ..............................................................

14

Memory Dialing ...............................................................................................

14

Storing a Number in Memory ....................................................................

14

Entering a Pause ......................................................................................

15

Dialing a Stored Number ..........................................................................

15

Testing Stored Emergency Numbers ........................................................

15

Chain-DialingService Numbers ................................................................

16

TAD Operation ......................................................................................................

17

Recording the Outgoing Messages .................................................................

17

Setting the Number of Rings ...........................................................................

18

Setting the TAD to Answer Calls .....................................................................

18

To Answer and Record .............................................................................

18

To Announce Only ....................................................................................

18

Recording Incoming Messages .......................................................................

19

Screening Calls ...............................................................................................

19

Playing Messages ...........................................................................................

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Deleting Messages ..........................................................................................

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Recording a Memo ..........................................................................................

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Recording a Conversation ...............................................................................

21

Using Call Break-Through ...............................................................................

21

Changing the CBT Code ...........................................................................

22

Changing the Remote Operation Security Code .............................................

22

Remote Operation ................................................................................................

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Remote Answer-On .........................................................................................

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Using Remote Commands ..............................................................................

25

Troubleshooting ...................................................................................................

26

Resetting the TAD ...........................................................................................

26

Care and Maintenance .........................................................................................

27

The FCC Wants You to Know ..........................................................................

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Lightning ..........................................................................................................

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INSTALLATION

INSTALLING THE

BACKUP BATTERY

The TAD-1026’sanswering system requires AC power to operate. However, if AC power fails or you unplug the TAD, a 9V backup battery (not supplied) saves the messages and the settings for the day, time, and security code. We recommend you use an alkaline battery, such as RadioShack Cat. No.23-553.

Caution: Always use a fresh battery of the required size and recommended type.

Follow these steps to install the backup battery.

1.Use a Phillips screwdriver to remove the two screws on the battery compartment cover and remove the cover

ment. A1,A2,CL, and0 alternately appear.

illustration

3. Replace the cover.

When the battery is low and needs replacing, Lo appears on the display. Be sure the AC adapter’s cord is plugged in so you do not lose the TAD’s stored information, then replace the battery.

Caution: Dispose of old batteries promptly and properly.

illustration

2.Snap the battery connector’s contacts firmly onto the battery, then place the battery into the compart-

MOUNTING THE TAD

Select a location that is near both a modular telephone jack and an AC outlet.

Your TAD connects directly to a modular phone line jack. If the jack is not a modular jack, you must update the wiring. You can convert the wiring yourself, using jacks and adapters available at your local RadioShack store. Or, you can let the phone company update the

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wiring for you. The USOC number of the jack to be installed is RJ11C, or RJ11W for a wall plate jack.

Caution: The supplied adapter supplies 9 volts AC, delivers at least 400 milliamps, and has a plug which properly fits the TAD’sDC 9V jack. Using an adapter that does not meet these specifications might damage the TAD or the adapter.

On a Desk Top

Follow these steps when you place the TAD on a desk, shelf, or table.

1.Plug one end of the supplied long modular cord into the TEL.LINE jack on the back of the base.

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2.Plug the modular cord’s other end into a modular phone line jack.

3.Plug one end of the supplied coiled cord into the jack on the left side of the TAD-1026.Plug the other end

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into the handset’s jack and place the handset on the TAD.

4.Insert the supplied adapter’s barrel plug into the DC 9V jack on the back of the TAD. Then plug the adapter’s other end into a standard AC outlet.

DC 9V Jack

illustration

When you first connect power, the TAD beeps once and the message counter counts up from 0 to 10. Then the TAD beeps. A1,A2,Lo,CL and0 alternately appear to indicate that no outgoing messages are recorded, and the day/time stamp is not set.

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On a Wall Plate

1.Plug one end of the supplied short modular cord into the TEL. LINE jack on the top of the TAD.

2.Route the cord into the groove on the phone’s base.

3.Position the phone’s base close to the wall plate and plug the other end of the short modular cord into the wall plate jack.

4.Align the wall plate studs with the TAD’s keyhole slots and slide the TAD downward to secure it.

5.Plug one end of the supplied coiled cord into the jack on the left side of the TAD-1026.Plug the other end into the handset’s jack.

6.Insert the supplied adapter’s barrel plug into the DC 9V jack on the top

of the TAD. Then plug the adapter’s other end into a standard AC outlet.

DC 9V Jack

illustration

When you first connect power, the TAD beeps once and the message counter counts up from 0 to 10. Then the TAD beeps. A1,A2,CL and0 alternately appear to indicate that no outgoing messages are recorded, and the day/time stamp is not set.

7.Slide the handset clip up and out of its retaining slot, rotate it 180°, then slide the clip back into its slot. Place the handset on the TAD.

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Directly on a Wall

For this mounting method, you need two flat-headwood screws (not supplied) with heads that fit into the keyhole slots on the bottom of the TAD.

1. Drill two holes 315/16

3/16

inches

(100

mm)

 

 

 

 

 

 

apart.

Then

thread a

 

 

 

 

 

 

 

 

screw

(not

supplied)

 

 

 

 

 

into each hole

letting 315/

 

16

 

 

 

the

heads

 

extend

 

 

 

 

 

 

 

 

 

 

about 3/16 of an inch

 

 

 

 

 

(5mm) from the wall.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2.Plug one end of the supplied long modular cord into the TEL. LINE jack on the top of the TAD.

3.Plug the cord’s other end into a modular phone line jack.

4.Align the two screws with the keyhole slots on the bottom of the TAD. Slide the TAD down onto the screws to secure the TAD to the wall.

5.Plug one end of the supplied coiled cord into the jack on the left side of the TAD-1026.Plug the other end into the handset’s jack.

6.Insert the supplied adapter’s barrel plug into the DC 9V jack on the top of the TAD. Then plug the adapter’s other end into a standard AC outlet.

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When you first connect power, the TAD beeps once and the message counter counts up from 0 to 10. Then the TAD beeps. A1,A2,CL and0 alternately appear to indicate that no outgoing messages are recorded, and the day/time stamp is not set.

7.Slide the handset clip up and out of its retaining slot, rotate it 180°, then slide the clip back into its slot. Hang the handset on the base.

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SETTING THE DIALING MODE

Set T/P (tone/pulse) on the top of theTAD-1026for the type of service you have. If you are not sure which type you have, do this test.

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1. Set T/P toT.

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2.Lift the handset and listen for a dial tone.

3.Press any number other than 0.

Note: If your phone system requires that you dial an access code (9, for example) before you dial an outside number, do not press the access code either.

If the dial tone stops, you have touch-toneservice. LeaveT/P set to

T.

If the dial tone continues, you have pulse service. Set T/P toP.

SETTING THE DAY

AND TIME

The answering system records the day and time of the call with each phone message. Follow these steps to set the current day and time.

Notes:

To avoid having to reset the time if AC power is lost, we recommend you install a backup battery before you set the day and time. See “Installing the Backup Battery” on Page 7.

If you do not complete each step within 8 seconds, the TAD stops setting and announces the day and time. Start again from Step 1.

1.Hold down STOP/T-SET until the TAD announces, “Sunday.”CL (clock) then01 appear.

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Note: AdjustVOLUME on the right side of the TAD to the desired listening level.

illustration

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2.To change the day of the week, re-

peatedly press MEMO to move backward or CODE to move forward until the TAD announces the desired day of the week.

3.Press STOP/T-SET.The TAD announces the hour.

4.To change the hour, repeatedly press MEMO to move backward or CODE to move forward to the desired hour.

5.Press STOP/T-SET.The TAD announces the minute.

6.To change the minutes, hold down

MEMO to move backward or CODE to move forward to the

desired minute.

7.Press STOP/T-SET to confirm the settings. The TAD announces the day and time andCL disappears.

To check the current day/time at any time, press STOP/T-SET.

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SETTING THE RINGER’S VOLUME

To adjust the ringer’s volume, set OFF.LO.HI toHI for a noisy room (such as a kitchen), orLO for a quiet room (such as a bedroom).

If you do not want to be disturbed by a ringing phone, set the switch to OFF. The telephone does not ring, but you can make outgoing calls. If you hear an extension phone ringing, you can still answer incoming calls at this phone.

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TELEPHONE OPERATION

Place and answer phone calls on the TAD-1026as you would with any other phone. Read this section to learn about the phone’s special features.

USING REDIAL

You can quickly dial the last number dialed. When you hear a dial tone, simply press REDIAL.

SETTING THE HANDSET VOLUME

The handset’s volume control lets you adjust the sound you hear through the handset. This is especially helpful for persons who are hearing impaired or for poor phone lines or noisy areas.

To increase the handset’s volume, set RECEIVER VOLto HI. If the volume is too loud, set RECEIVER VOLto LOW.

Notes:

The redial memory holds up to 32 digits, so you can easily redial long distance as well as local numbers.

The redial memory does not store a FLASH entry or any keys you press afterFLASH (see “Using Flash”).

Note: To adjust the speaker volume, see “Screening Calls” on Page 21.

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USING FLASH

FLASH performs the electronic equivalent of a switchhook operation for special services, such as Call Waiting.

For example, if you have Call Waiting, press FLASH to answer an incoming call without disconnecting the current call. PressFLASH again to return to the first call.

Note: If you do not have any special phone services, pressingFLASH might disconnect the current call.

USING PRIVACY

To talk with someone else in the room without the person on the other end of the phone hearing your conversation, press PRIVACY. The indicator lights. The

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person on the other end cannot hear you, but you can hear them.

Press PRIVACY again to resume your phone conversation. The indicator turns off.

USING HOLD

To temporarily put a call on hold without disconnecting it, press HOLD. The HOLD indicator lights.

HOLD

Indicator

Then do one of the following:

Hang up the handset. The call does not disconnect.

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To release the line from hold and continue your phone conversation, pick up the handset or another phone’s handset that is on the same line.

Hold the handset or set it next to the phone.

To release the line from hold and continue your phone conversation, press and release FLASH or the phone’s switchhook.

MEMORY DIALING

You can store emergency phone numbers or phone numbers you most frequently call in the three priority memory locations for one-touchdialing. You can store 10 more phone numbers in the indirect memory locations, then quickly call the number by entering its memory location number.

Each memory location can store up to 16 digits.

USING TONE SERVICES ON A PULSE LINE

Some special services, such as bank- by-phone,require tone signals. If you have pulse service, you can still use these special tone services by following these steps.

1.Be sure T/P is set toP.

2.Dial the service’s main number.

3.When the service answers, press TONE. Any additional numbers you dial are sent as tone signals.

4.After you complete the call, hang up the handset. The phone automatically resets to the pulse mode.

Storing a Number in Memory

1.Lift the handset.

2.Press STORE.

3.Enter the phone number you want to store.

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Notes:

If you make a mistake, hold down the switchhook for a few seconds. Then release the switchhook and begin again from Step 2.

You can store a FLASH entry in memory if it is the first entry.

4.Select the memory location as follows:

For a priority memory location, press STORE again, then press

M1,M2, orM3.

illustration

For an indirect memory location, press STORE, then enter the memory location number(0-9)where you want to store the number. A tone sounds to indicate that the number is stored.

5.For each stored number, pull out the supplied phone number index card from the bottom of the base and write the person’s or company’s name next to the appropriate loca-

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tion number. (Use a pencil in case you need to change the number later.)

6.To store more phone numbers, return the handset to the cradle and repeat Steps 1–5or pressFLASH, then follow Steps2–5.

Entering a Pause

In some telephone systems, you must dial an access code (9, for example) and wait for a second dial tone before you can dial an outside number. You can store the access code with the phone number. However, you must also store a pause after the access code to allow the outside line time to connect. To do so, pressPAUSE. Each press enters a 2- second pause. For a longer pause, pressPAUSE additional times.

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Dialing a Stored Number

To dial a number stored in memory, lift the handset and do one of the following:

For priority memory numbers, press M1,M2, orM3 for the number you want to dial.

For indirect memory numbers, press MEMORY. Then press theone-digitmemory location number(0–9)for the number you want to dial.

Chain-DialingNumbers

For a quick recall of numbers for special services (such as alternate long distance or bank by phone), store each group of numbers in its own memory location.

To use the stored special service information, dial the service’s main number first. Then, at the appropriate place in the call, press MEMORY and the number for the location where the additional information is stored.

illustration

Testing Stored Emergency

Numbers

If you store an emergency service’s number (police department, fire department, ambulance) and you choose to test the stored number, make the test call during the late evening or early morning hours to avoid peak demand periods. Also, remain on the line to explain the reason for your call.

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ANSWERING SYSTEM OPERATION

RECORDING THE OUTGOING MESSAGES

Before you can set the TAD to answer calls and record messages, you must record the outgoing message (OGM) the caller hears when the TAD answers a call. The TAD-1026lets you record two separate messages and it operates differently based on which message you select (see “Setting the TAD to Answer Calls” on Page 20).

OGM1 plays the message you recorded, and lets the caller leave a message of up to 60 seconds.

OGM2 (announcement only) plays the message you recorded, but hangs up without letting the caller leave a message. This is useful for announcing information about an upcoming event. Be sure the announcement clearly states that the caller cannot leave a message. If theTAD-1026’smemory becomes full, it will automatically switch from OGM1 to OGM2 and play OGM2 for any new calls.

Note: The maximum length for each outgoing message is 32 seconds. As you record, the display counts down the remaining recording time.

1.To record an OGM1 message, hold down OGM1 until the TAD beeps andA1 (Announcement 1) appears.

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To record an OGM2 message, hold down OGM2 until the TAD beeps andA2 (Announcement 2) appears.

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2.Speak in a normal voice about 8 inches away from the microphone (located on the front of the TAD). If you are recording the OGM1 message, ask for the caller’s name, phone number, and message.

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Important: Do not tell callers that you are not home. Instead, say that you cannot come to the phone right now.

3.When you finish recording, press STOP/T-SET. The TAD automatically plays back the outgoing message.

To play back your outgoing OGM1 message at any time, press OGM1.A1 appears, the TAD beeps, and the outgoing message plays.

To play back your OGM2 message at any time, press OGM2,A2 appears, the TAD beeps, and theannouncement-onlymessage plays.

SETTING THE NUMBER OF RINGS

The ring select switch on the back of the TAD controls how long the TAD waits before it answers a call. Slide the switch to the appropriate position.

2 — The TAD answers after two rings.

4 — The TAD answers after four rings.

7 — The TAD answers after seven rings.

T.S. (Toll Saver) — If there are new messages, the TAD answers after two rings. Otherwise, the TAD answers after four rings. This lets you avoid unnecessary charges when calling bylong-distanceto check your messages. If you hear more than two rings, you know you can hang up because the TAD has no new messages.

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SETTING THE TAD TO ANSWER CALLS

To Answer and Record

To turn on the TAD-1026’sanswering system and set it to answer callsand record messages, pressANSWER once. The TAD beeps, briefly displaysOn, and the ANSWER indicator lights. The TAD is now set to answer calls using the OGM1 message and record callers’ messages.

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To Announce Only

To turn on the TAD-1026’sanswering system and set it to answer calls, but not record messages, pressANSWER so the ANSWER indicator lights. Then hold downANSWER until the TAD beeps.Ao (announcement only) and the number of recorded messages alternately appear.

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The TAD is now set to answer calls using the OGM2 message without recording callers’ messages.

To turn off the TAD-1026’sanswering system so it does not answer calls, pressANSWER again.OF appears for a few seconds and the ANSWER indicator turns off.

RECORDING INCOMING MESSAGES

The maximum incoming message recording length is 60 seconds. When a recording reaches 55 seconds, the TAD beeps once to notify the caller that time will soon be up. When the recording reaches 60 seconds, the TAD sounds a long beep, then hangs up.

The TAD hangs up and resets to answer the next call when:

The caller hangs up.

The maximum message length (60 seconds) is reached.

There are more than 8 seconds of silence.

You pick up any phone on the same line as the TAD (see “Screening Calls”).