Radio Shack TAD -797 User Manual

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43-797.fmPage 1 Monday, August 16, 1999 9:20 AM

Cat. No. 43-797

OWNER’S MANUAL

Please read before using this equipment.

TAD -797

Digital Answering System

900MHz Cordless Speakerphone

with Caller ID/Call Waiting ID

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WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture.

CAUTION

!

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NOUSER-SERVICE-ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product’s case.

This symbol is intended to inform you

!that important operating and maintenance instructions are included in the

literature accompanying this product.

This telephone has been tested and found to comply with all applicable standards.

Important: Cordless phones such as this one require AC power to operate. When the AC power is off, you cannot make or receive calls using your TAD797. To be safe, you should also have a phone that does not need AC power to operate (not a cordless phone) so you can still make and receive calls if there is an AC power failure.

Important Caller ID Information

To use the TAD-797’sCaller ID and Call Waiting with Caller ID features, you must be in an area where those services are available and you must subscribe to those services through your local phone company.

Where Caller ID is offered, one or more options are generally available:

caller’s number only

caller’s name only

caller’s name and number

We recommend you record the TAD’s serial number here. The number is on the bottom of the base.

Serial Number: __________________

©1998 Tandy Corporation. All Rights Reserved.

COM-LOKand RadioShack are registered trademarks used by Tandy Corporation.

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FEATURES

Your RadioShack TAD-797Digital Answering System 900MHz Cordless Speakerphone combines a 900MHz cordless telephone with a50-memoryCaller ID unit and a digital TAD (Telephone Answering Device).

The TAD-797’stelephone uses advanced digital spread spectrum technology to give you superior audio quality and the utmost security. Its cordless operation lets you move freely around your home or office.

The TAD-797’sCaller ID unit records each caller’s telephone number (and name, if available in your area) and the day and time of the call, as provided by your local phone company to Caller ID service subscribers. If you have Call Waiting with Caller ID, theTAD-797shows you the incoming caller information, even when you are already on the phone.

The TAD stores up to 15 minutes of messages on a computer chip and records each message’s day and time. This gives you advanced capabilities over tape-basedanswering machines:

You can delete individual messages and save the rest.

There are no tapes to bother with and no tape mechanisms to wear out.

The remote operation feature lets you operate your TAD from a touch-tonephone (or from a rotary phone with a pocket tone dialer).

Telephone Features

900 MHz Operation — provides longer range and less interference than many other cordless phones.

Spread Spectrum Technology — spreads the signal across several frequencies, providing additional security for your phone conversations.

Caller ID Memory — stores up to 50 Caller ID records.

Call Waiting ID — you can set the TAD797 to display Caller ID information about an incoming call when you are on the phone (if you subscribe to this service from your local phone company).

Easy-to-ReadLiquid Crystal Display

— lets you see who is trying to reach you before you answer the phone.

Speakerphone — lets you talk without using the handset.

Two-WayIntercom/Paging System— lets you send a signal from the base to the handset, or from the handset to the base, to page someone or locate the handset when it is away from the base. If someone answers, you can use the TAD-797 as an intercom.

Volume Controls — let you adjust the volume you hear through the handset and speakerphone.

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Ample Talk and Standby Time — the supplied battery pack (when fully charged) provides about 31/2 hours of talk time or 7 days of standby time.

10 Number Memory Dialing — lets you store 10 numbers in memory for easy dialing.

Security Access-ProtectionCode— helps prevent other cordless phone users from using your phone line while the handset is off the base.

COM-LOK® — ensures that other cordless phone users cannot use your phone line when the handset is on the base.

Auto Talk — lets you set the handset so you can answer a call by simply lifting the handset from the base or by pressing any key when the handset is away from the base.

Redial — lets you quickly redial the last number dialed.

Flash — sends an electronic switchhook signal for use with special phone services, such as Call Waiting.

Tone/Pulse Dialing — lets you use either type of service, and you can easily switch from pulse to tone dialing for long-distance, bank-by-phone, or other special services.

Hearing-AidCompatibility— lets you use your phone with hearing aids that have a T (telephone) switch.

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TAD Features

Ample Recording Time — you can record up to 15 minutes of messages.

Day/Time Stamp — records the day and time each message was recorded.

Remote Operation — lets you use a touch-tone phone (or rotary phone and pocket tone dialer) to operate the TAD while you are away from your home or office.

Remote Answer-ONlets you call the TAD from a remote location even when it is not set to answer calls.

Digital Volume Control — lets you precisely adjust the speakerphone and message playback.

Prerecorded Messages — give you the option one of using one of two prerecorded outgoing messages or recording your own.

Announcement Only — lets you play an announcement for callers to hear, without recording their messages.

Message Counter — shows the number of messages the TAD has recorded.

Programmable PIN— you can set a two-digit personal identification number (PIN) for secure remote operation.

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Call Screening — lets you listen as a caller leaves a message so you can decide whether or not to answer the call.

Memo Recording — lets you leave messages for yourself or others in your home or office. You can also record your phone conversation.

Adjustable Ring Number — lets you set the TAD to answer after three or five rings.

Toll-Saver — lets you avoid unnecessary charges when you call by long distance to check your messages.

Phone Pick-UpDetection— stops recording when you pick up any phone on the same line as the TAD, and resets to answer the next call.

READ THIS BEFORE INSTALLATION

We have designed your phone to conform to federal regulations, and you can connect it to most telephone lines. However, each device that you connect to the phone line draws power from the phone line. We refer to this power draw as the device’s ringer equivalence number, or REN. The REN is on the bottom of the base.

If you are using more than one phone or other device on the line, add up all the RENs. If the total is more than five, your phones might not ring. In rural areas, a total REN of three might impair ringer operation. If ringer operation is impaired, remove a device from the line.

FCC STATEMENT

Your TAD-797complies with Part 68 ofFCC Rules. You must, upon request, provide the FCC registration number and the REN to your phone company. These numbers are on the bottom of the base.

You must not connect your phone to any of the following:

coin-operatedsystems

party-linesystems

most electronic key phone systems

Note: Your telephone operates on standard radio frequencies, as allocated by the FCC. Even though the securityaccess-protectioncode prevents unauthorized use of your phone line, it is possible for other radio units operating on similar frequencies within a certain area to unintentionally intercept your conversations and/or cause interference. This lack of privacy can occur with any cordless phone.

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CONTENTS

Installation ...............................................................................................................

8

Mounting the Phone ...........................................................................................

8

On a Desk Top .............................................................................................

8

On a Wall Plate ............................................................................................

9

Directly on the Wall ....................................................................................

10

Connecting and Charging the Battery Pack .....................................................

12

Setting the Dialing Mode ..................................................................................

13

Turning the Base’s Ringer On and Off ..............................................................

14

Setting the Handset’s Ringer Volume ...............................................................

14

Setting the Number of Rings ............................................................................

14

Setting the Day/Time ........................................................................................

14

Setting Autotalk ................................................................................................

15

Turning Caller ID/Call Waiting On/Off ...............................................................

15

Storing Your Area Code ....................................................................................

16

Telephone Operation ............................................................................................

17

Making and Receiving Calls with the Handset .................................................

17

Adjusting the Handset Volume .........................................................................

17

Answering Calls with the Speakerphone ..........................................................

17

Switching Between the Handset and Speakerphone .......................................

18

Using Both the Handset and Speakerphone ....................................................

18

Using FLASH ....................................................................................................

18

Using REDIAL ..................................................................................................

19

Using Tone Services on a Pulse Line ...............................................................

19

Using Page/Intercom ........................................................................................

19

Transferring a Call Between the Handset and Base ..................................

20

Memory Dialing .................................................................................................

20

Storing a Number and Name in Memory ...................................................

21

Editing or Deleting a Memory Number .......................................................

22

Entering a Pause .......................................................................................

22

Dialing a Memory Number .........................................................................

23

Chain-DialingService Numbers .................................................................

23

Testing Stored Emergency Numbers .........................................................

23

Using a Headset ...............................................................................................

23

Caller ID Operation ...............................................................................................

25

Reviewing Caller ID Records ............................................................................

25

Caller ID Messages ....................................................................................

26

Dialing Numbers from a Caller ID Record ........................................................

26

Storing a Caller ID Record to Memory ..............................................................

27

Deleting Caller ID Records ...............................................................................

27

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TAD Operation .......................................................................................................

28

Selecting the Outgoing Message .....................................................................

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Recording/Deleting an Outgoing Message .......................................................

28

Setting the Record Time ...................................................................................

29

Setting the TAD to Answer Calls ......................................................................

29

Screening Calls ................................................................................................

29

Recording Incoming Messages ........................................................................

29

Recording a Memo ...........................................................................................

30

Recording a Conversation ................................................................................

30

Playing Messages ............................................................................................

30

Adjusting the TAD’s Volume .............................................................................

31

Deleting Messages ...........................................................................................

31

Setting the Remote Operation PIN ...................................................................

32

Remote Operation ............................................................................................

32

Using Toll-Saver ...............................................................................................

32

Using Remote Commands ...............................................................................

33

Troubleshooting ....................................................................................................

34

Care and Maintenance ..........................................................................................

36

Replacing the Battery Pack ..............................................................................

37

The FCC Wants You to Know ...........................................................................

38

Lightning ...........................................................................................................

38

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INSTALLATION

MOUNTING THE PHONE

You can place the TAD-797’sbase on a desk or table, mount it on a standard wall plate, or mount it directly on a wall. Choose a location that is:

near an AC outlet

near a modular telephone line jack

out of the way of normal activities

away from electrical machinery, electrical appliances, metal walls or filing cabinets, wireless intercoms, alarms, and room monitors

away from other cordless phones

The base’s location affects the phone’s range. If you have a choice of several locations, try each to see which provides the best performance.

Caution: You must use a Class 2! power source that supplies 9 volts DC and delivers at least 500 mA. Its center tip must be set to positive and its plug must fit theTAD-797'sDC IN 9V jack. The supplied AC adapter meets these specifications. Using an adapter that does not meet these specifications could damage theTAD-797or the

adapter.

The USOC number of the jack to be installed is RJ11C (RJ11W for a wall plate).

On a Desk Top

1.Insert the bracket’s tabs into the base’s upper tab slots as shown, then press down on the bracket’s clips and insert them into the upper clip slots.

Upper

Clip Slots

Clips

Upper Tab Slots

2.Route the supplied long modular cord through the strain relief slot on the side of the bracket, then plug the cord into the TEL LINE jack on the back of the base.

Strain

Relief

Slot

Notes:

Your telephone connects directly to a modular telephone line jack. If your phone line jack is not a modular jack, you can update the wiring yourself, using jacks and adapters available at your local RadioShack store. Or, you can let the phone company update the wiring for you.

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3.Plug the modular cord’s other end into a modular telephone line jack.

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4.Insert the supplied AC adapter’s barrel plug into the DC IN 9V jack on the back of the base.

5.Route the adapter’s cord through the strain relief slot on the bottom of the bracket.

Strain

Relief

Slot

6.Plug the adapter into a standard AC outlet.

7.Lift the base’s antenna to a vertical position.

On a Wall Plate

1.Insert the bracket’s tabs into the base’s lower tab slots as shown, then press down on the bracket’s clips and insert them into the lower clip slots.

Lower

Tab Slots

Tabs

Lower Clip Slots

2.Plug one end of the supplied short modular cord into the TEL LINE jack on the back of the base.

3.Insert the supplied AC adapter’s barrel plug into the DC IN 9V jack.

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4.Route the adapter cord through the narrow groove on the bracket.

Narrow

Groove

5.Plug the modular cord’s other end into the wall plate jack, then align the bracket’s keyhole slots with the wall plate studs and slide the base downward to secure it.

6.Plug the adapter into a standard AC outlet.

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7.Press and lift out the handset holder, flip it over as shown, then snap it back into place so it holds the handset.

8.Lift the base’s antenna to a vertical position.

Directly on the Wall

For this mounting method, you need two screws (not supplied) with heads that fit into the keyhole slots on the bottom of the base.

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5/16"

1. Drill two holes 3 /16

 

 

 

 

 

 

 

inches (100 mm)

 

 

 

 

 

 

 

apart. Then thread a

 

 

 

 

 

 

 

 

 

 

 

 

 

 

screw into each hole,

3

15/16"

 

 

 

 

letting the heads ex-

 

 

 

 

 

 

 

tend about 5/16 inch (8

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

mm) from the wall.

 

 

 

 

 

 

 

2.Insert the bracket’s tabs into the base’s lower tab slots as shown, then press down on the bracket’s clips and insert them into the lower clip slots.

Lower

Tab Slots

Tabs

Lower Clip Slots

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3.Plug one end of the supplied long modular cord into the TEL LINE jack on the back of the base.

4.Insert the supplied AC adapter’s barrel plug into the DC IN 9V jack.

5.Route the modular and adapter’s cords through the grooves on the bracket as shown.

Grooves

6.Align the bracket’s keyhole slots with the mounting screws and slide the base downward to secure it.

7.Plug the modular cord’s other end into a modular telephone line jack.

8.Plug the adapter into a standard AC outlet.

9.Press and lift out the handset holder, flip it over as shown, then snap it back into place so it holds the handset.

10.Lift the base’s antenna to a vertical position.

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CONNECTING AND CHARGING THE BATTERY PACK

The TAD-797comes with a rechargeablenickel-cadmiumbattery pack installed in the handset, but not connected. Before using your phone, you must connect the battery pack, then charge it for about 24 hours.

1.Press down and slide off the battery pack compartment cover.

2.Unfasten the plastic retainer strap and lift the battery pack out of the compartment. Plug the battery pack’s connector into the socket in the compartment. The connector fits only one way.

3.Put the battery pack in the compartment and fasten the retainer strap.

4.Replace the cover.

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To charge the battery pack, simply place the handset on the base, facing either up or down. The CHARGE indicator on the base lights and Total:00 appears on the handset’s display.

Charge

Indicator

Recharge the battery pack when Low Battery appears and a beep sounds.

Notes:

When you first use the phone after charging or recharging the battery pack, the phone might not work and you might hear a five-beeperror signal when you pressTALK. If this happens, return the handset to the base for about 5 seconds. This resets the securityaccess-protectioncode.

If the CHARGE indicator does not light when you place the handset on the base, be sure the AC adapter is correctly and securely connected.

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Also, check the charging contacts on the handset and base. If the contacts are dirty or tarnished, clean them with a pencil eraser.

SETTING THE DIALING MODE

Set DIAL MODE on the back of the base for the type of service you have. If you are not sure which type you have, after you charge the handset battery pack, do this simple test.

1. Set DIAL MODE toT (tone).

About once a month, fully discharge the battery by keeping the handset off the base until Low Battery appears. Otherwise, the battery pack loses its ability to fully recharge.

If the battery pack becomes weak during a call, the handset beeps every few seconds and Low Battery flashes on the display. If this happens, you must recharge the battery pack before you can make another call.

If the battery pack is completely discharged or the base loses power while the handset is away from it, place the handset on the base to reset the security access-protectioncode. If it was the handset that lost power, recharge the battery pack.

The supplied battery pack should last for about a year. When it loses its ability to fully recharge, order a replacement battery pack through your local RadioShack store (see “Replacing the Battery Pack” on Page 37).

2.Press TALK on the handset and listen for a dial tone.

3.Press any number other than 0.

Note: If your phone system requires that you dial an access code (9, for example) before you dial an outside number, do not press the access code number either.

If the dial tone stops, you have touch-toneservice. LeaveDIAL MODE set toT.

If the dial tone continues, you have pulse service. Set DIAL MODE toP (pulse).

4.Press TALK or place the handset on the base to hang up.

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TURNING THE BASE’S RINGER ON AND OFF

To turn off the base’s ringer, set RINGER on the back of the base toOFF. You can still make or receive calls using this phone, and telephones on the same line and the TAD’s handset still ring when there is an incoming call.

To turn on the base’s ringer, set RINGER toON.

SETTING THE HANDSET’S RINGER VOLUME

At any time except during a call, press t or s to set the handset’s ringer volume. The phone rings at the selected volume and the display shows Ringer Low or

Ringer High.

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SETTING THE NUMBER OF RINGS

Set RING TIME on the side of the base to3,5, orT/S to select how long the TAD waits to answer a call (3 rings, 5 rings, ortoll-saver).

Note: If you plan to check messages by long distance, setRING TIME totoll-sav-er (see “UsingToll-Saver”on Page 32).

SETTING THE DAY/TIME

You must set the day of the week and time so the TAD can record the correct day and time of each message.

Note: If you wait more than 15 seconds between each key press, the TAD exits the time setting process. Start again at Step 1.

1.Hold down CLOCK until the TAD beeps. The TAD announces the currently set day and displays the day’s number (0 for Sunday,1 for Monday, and so on).

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2.To change the day of the week, repeatedly press SKIP to move forward orREPEAT to move backward.

3.Press CLOCK. The TAD announces the hour. To change the hour, repeatedly pressSKIP orREPEAT.

4.Press CLOCK. The TAD announces the minutes. To change the minutes, repeatedly pressSKIP orREPEAT.

5.Press CLOCK. The TAD announces “AM” or “PM,” andA orP appears. PressSKIP orREPEAT to change this setting.

6.Press CLOCK. The TAD announces the day and time.

SETTING AUTOTALK

Your phone is preset so you must press TALK when you lift the handset from the base to answer a call. With auto talk turned on, you can answer a call by just lifting the handset from the base or by pressing any key when the handset is away from the base.

Follow these steps to turn auto talk on or off.

1.Lift the handset and press FUNCTION. A menu appears withAuto Talk selected.

2.Press SELECT to change the auto talk setting.On orOff appears indicating the selected setting.

3.To clear the display, press FUNCTION or return the handset to the base.

TURNING CALLER ID/ CALL WAITING ON/OFF

If you have Call Waiting with Caller ID service, you can set the TAD-797to show Caller ID information for an incoming call even if you are already on the phone.

Follow these steps to turn the Caller ID/ Call Waiting feature on or off.

1.Lift the handset and press FUNCTION.

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2.Press 2 or t to selectCIDCW (Caller ID/Call Waiting).

3.Press SELECT to change the Caller ID/Call Waiting setting.On orOff appears indicating the selected setting.

4.Return the handset to the base to store the new setting.

STORING YOUR AREA CODE

To quickly dial a number from a Caller ID record (see “Dialing Numbers from a Caller ID Record” on Page 26) or to correctly store a number from a record into a memory dialing location (see “Storing a Caller ID Record to Memory” on Page 27), you must store your local area code in the TAD-797’smemory. Then, when you dial from a Caller ID record, theTAD-797skips the area code if it matches the one you stored.

Follow these steps to store your area code.

1.Lift the handset and press FUNCTION.

2.Press 3 (or t twice) to selectArea Code.

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3.Press SELECT, then enter your 3- digit area code. If you make a mistake, repeatedly pressorto move the cursor over the incorrect digit, then enter the correct number.

Note: If an area code is already stored, it appears on the display. To delete the area code, pressDELETE three times. Or, simply enter a new area code to overwrite the old one.

4.Press SELECT to store the area code.

5.To clear the display when you finish, press FUNCTION or return the handset to the base.

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TELEPHONE OPERATION

MAKING AND RECEIVING CALLS WITH THE HANDSET

To make a call, lift the handset, then press TALK. The IN USE indicator on the base lights. Dial the number. You see the number as you dial, then (about 5 seconds later) the call’s elapsed time.

Note: You can also dial the numberbefore you pressTALK. If you make a mistake, repeatedly pressoruntil the cursor is over the incorrect digit, then enter the correct number.

To answer a call, lift the handset from the base and press TALK. If auto talk is on, just lift the handset from the base, or, if the handset is away from the base, press any key to answer a call.

To end a call, place the handset on the base or press TALK.

ADJUSTING THE

HANDSET VOLUME

To adjust the volume of the sound you hear through the handset, during a call, press t for normal volume or s for high volume. The display shows Volume Normal orVolume High.

When you hang up, the volume returns to the normal setting.

ANSWERING CALLS WITH THE SPEAKERPHONE

To answer a call using the speakerphone, press SPEAKER. The SPEAKER indicator lights.

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To adjust the speakerphone’s volume, repeatedly press VOLUME s or t on the base. The volume setting from1 (lowest) to10 (highest) appears in the message counter window.

To end a speakerphone call, press

SPEAKER again.

SWITCHING BETWEEN THE HANDSET AND SPEAKERPHONE

To switch to the speakerphone while you are using the handset, press SPEAKER on the base. When you hear the conversation or dial tone on the speakerphone, pressTALK on the handset.

To switch to the handset while you are using the speakerphone, simply lift the handset off the base. If the handset is away from the base, press TALK, then pressSPEAKER.

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USING BOTH THE

HANDSET AND

SPEAKERPHONE

If someone else is using the speakerphone, press TALK on the handset to join the conversation. If someone else is using the handset, pressSPEAKER on the base to join the conversation.

During the call, one person can hang up and let the call continue at the other keypad. Or, both people can hang up to end the call.

Note: If you hear ahigh-pitchednoise from the base’s speaker, the handset and the base are too close together.

USING FLASH

FLASH performs the electronic equivalent of a switchhook operation for special services, such as Call Waiting.

For example, if you have Call Waiting, press FLASH to answer an incoming call without disconnecting the current call. PressFLASH again to return to the first call.

Note: If you do not have any special phone services, pressingFLASH might disconnect the current call.

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USING REDIAL

To quickly dial the last number dialed, press TALK, then pressREDIAL.

Notes:

You can also press REDIAL on the handset first, then pressTALK.

The redial memory holds up to 32 digits, so you can redial longdistance as well as local numbers.

The redial memory also holds pause entries. See “Entering a Pause” on Page 22.

When you press FLASH and press any number key, the redial memory stores the number entered afterFLASH, deleting any previous entry (see “Using FLASH” on Page 18).

USING TONE SERVICES ON A PULSE LINE

Some special services, such as bank- by-phone,require tone signals. If you have pulse service, you can still use these special tone services by following these steps.

1.Be sure DIAL MODE is set toP.

2.Dial the service’s main number.

3.When the service answers, press TONE () on the handset. Any additional numbers you dial are sent as tone signals.

4.When you hang up, the phone automatically resets to pulse dialing.

USING PAGE/INTERCOM

You can use the TAD-797as atwo-waypager and intercom between the base and the handset. This is useful if the handset is away from the base and you want to locate it, or if you want to have a conversation between someone with the handset and someone at the base.

To page the base from the handset, press INTCM. Paging Base appears on the handset display, and both the base and handset ring. PressSPEAKER orINTERCOM on the base to answer the page. The handset display changes toIntercom.

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To page the handset from the base, press INTERCOM. Both the handset and base ring, andPaging appears on the handset’s display. PressTALK orINTCM on the handset to answer the page. The handset display changes toIntercom.

To end the intercom call, press TALK on the handset, orSPEAKER on the base, or hang up the handset.

If a call comes in during an intercom conversation, either the person at the base or the person at the handset can answer the call. Press TALK on the handset orSPEAKER on the base once to end the intercom call, then pressTALK orSPEAKER again to answer the incoming call.

Note: The intercom does not operate if the party being paged is already on a call.

Transferring a Call Between the

Handset and Base

You can use the TAD-797’sintercom feature to transfer a call between the handset and the base.

To transfer a call from the handset to the base, press INTCM. The call is put on hold, andHold andPaging Base ap-

20

pear. When the person at the base answers, press TALK. The call is released from hold and transferred to the base. To bring the handset back into the conversation, pressTALK again.

To transfer a call from the base to the handset, press INTERCOM. The call is put on hold, andHold andPaging appear on the handset’s display. When the person with the handset answers, pressSPEAKER. The call is released from hold and transferred to the handset. To bring the base back into the conversation, pressSPEAKER again.

MEMORY DIALING

You can store up to 10 numbers and names in memory, then dial a stored number by pressing a memory location number. Each number can be up to 20 digits, and each name can be up to 14 characters.

Use the supplied memory directory stickers to record your stored numbers. (Use a pencil in case you need to change the number later.) Peel the backing from each sticker and attach them to the phone as shown.