Radio Shack SYSTEM 212 User Manual

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43-463.fmPage 1 Friday, August 13, 1999 9:06 AM

Cat. No. 43-463

OWNER’S MANUAL

Please read before using this equipment.

SYSTEM 212

Two-LineSpeakerphone

with Conference

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FEATURES

Your RadioShack System 212 Two-LineSpeakerphone with Conference gives you a completetwo-linetelephone system with the most advanced features available in telephone technology today. You can connect up to 12 System 212 Speakerphones to two telephone lines and use each phone as an extension telephone station to make and receive calls.

Note: Adding another type of telephone device to the same telephone lines used by your System 212 might cause the System 212 (and the added device) to not work properly.

The System 212’s features include:

Two-LineTelephone System— lets you connect the Speakerphone to up to two telephone lines.

Built-InIntercom with All Call Paging

— lets you call an individual station, or page all stations at the same time.

Hold Button — lets you put a call on hold, so you can answer another call or page an extension.

Speakerphone — allowshands-freetelephone conversations.

Pulse/Tone Option — lets you use your phone with either type of service.

Redial and Auto Redial — lets you quickly dial the last dialed number with the press of a button, or set that station to automatically redial the last dialed number up to ten times.

Conference Calling — lets you conduct 3-way conversations with two callers, or with one caller and one other station, at the same time.

Flash — sends an electronic switchhook signal for use with special phone services such as Call Waiting.

Memory Dialing — lets you store up to 20 numbers in memory so you can quickly dial them by pressing only one or two buttons.

Hearing Aid Compatible — lets you use your telephone with hearing aids that have a T (telephone) switch.

Privacy — lets you talk to someone else in the room without being overheard by the person(s) on the phone.

Note: The System 212 Speakerphone requires three AAA batteries to protect numbers stored in memory in case of a power failure.

©1997 Tandy Corporation. All Rights Reserved.

RadioShack is a registered trademark used by Tandy Corporation.

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This telephone is ETL listed to UL standards and meets all applicable FCC standards.

We recommend you record your phone’s serial number here. The number is on the bottom of the phone.

Serial Number __________________

WARNING: To reduce the risk of fire or shock hazard, do not expose this product to rain or moisture.

CAUTION

!

RISK OF ELECTRIC SHOCK.

DO NOT OPEN.

 

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NOUSER-SERVICE-ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product’s case.

This symbol is intended to inform you

!that important operating and maintenance instructions are included in the literature accompanying this product.

READ THIS BEFORE INSTALLATION

Each device that you connect to the phone line draws power from the phone line. We refer to this power draw as the device’s ringer equivalence number, or REN. The REN is on the bottom of the phone.

If you are using more than one phone or other device on the line, add up all the RENs. If the total is more than five, your phones might not ring. In rural areas, a total REN of three might impair ringer operation. If ringer operation is impaired, remove a device from the line.

FCC STATEMENT

This telephone complies with Part 68 of FCC Rules. You must, upon request, provide the FCC registration number and the REN to your phone company. These numbers are on the bottom of the phone.

Note: You must not connect the telephone to:

coin-operatedsystems

party-linesystems

most electronic key phone systems

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CONTENTS

Installing the Speakerphone .................................................................................

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Installing the Backup Batteries ..........................................................................

7

Selecting a Location ..........................................................................................

7

Placing the Phone on a Desk Top ...............................................................

8

Mounting the Phone on a Wall ....................................................................

9

Connecting the Handset ...................................................................................

11

Setting the Dialing Mode ..................................................................................

11

Setting the Speakerphones’ Station Extension Numbers ................................

12

Adjusting the Ringer Volume ...........................................................................

12

Using the Telephone ............................................................................................

13

Line Status .......................................................................................................

13

Line Lock .........................................................................................................

13

Making a Call with the Handset .......................................................................

13

Making a Call with the Speakerphone .............................................................

13

Answering a Call ..............................................................................................

14

Switching Between the Handset and the Speakerphone ................................

14

Using Hold .......................................................................................................

14

Using Privacy ...................................................................................................

15

Using Flash ......................................................................................................

15

Using Redial ....................................................................................................

15

Using Auto Redial ............................................................................................

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Conference Calling ..........................................................................................

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With Two Outside Callers ..........................................................................

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With One Outside Caller and One Internal Station ...................................

17

Using Tone Services on a Pulse Line ..............................................................

17

Memory Dialing ................................................................................................

18

Storing a Number into Memory .................................................................

18

Entering a Pause ......................................................................................

19

Dialing Stored Numbers ............................................................................

19

Chain-DialingService Numbers ................................................................

19

Testing Stored Emergency Numbers ........................................................

19

Using Intercom and Paging ................................................................................

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Making an Intercom Call ..................................................................................

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Answering an Intercom Call .............................................................................

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Paging One Station .........................................................................................

21

Paging All Stations ..........................................................................................

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Answering a Page ...........................................................................................

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Transferring a Call ...........................................................................................

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Troubleshooting ...................................................................................................

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Care and Maintenance .........................................................................................

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The FCC Wants You to Know ..........................................................................

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Lightning ...........................................................................................................

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INSTALLING THE SPEAKERPHONE

To make full use of the Speakerphone’s features, you must connect it to two telephone lines, each with its own telephone number. However, you can connect it to a single line.

Notes:

The first Speakerphone you connect to the phone line is automatically set to Extension 11. Any additional Speakerphones you connect to the phone line will ring until you set its extension number (see “Setting the Station Extension Numbers” on Page 12).

You must connect the Speakerphone to the telephone lines before you plug in its AC adapter. Otherwise, each station will have the same extension number and the paging and intercom features will not work until you properly set all extensions (see “Setting the Station Extension Numbers” on Page 12).

You can connect your Speakerphone directly to a single 2-linemodular phone jack.

If you do not have 2-linephone jacks, you can use1-linemodular phone jacks or combine two1-linemodular phone jacks using a2-linecoupler (such as RadioShack Cat. No.279-401,not supplied).

If your phone line jacks are not modular jacks, you can update the wiring yourself, using jacks and adapters available at your local RadioShack store. Or, you can have the phone company update the wiring for you.

The USOC number of the jack to be installed is RJ14C (for a 2-linephone jack) or RJ11C (for a1-linephone jack).

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INSTALLING THE BACKUP BATTERIES

The System 212 requires AC power to operate. However, if AC power fails or you unplug the speakerphone, the three AAA backup batteries (not supplied) save stored information. We recommend you use alkaline batteries, such as RadioShack Cat. No. 23-555.

Cautions:

Always use fresh batteries of the required size and type.

Do not mix old and new batteries, different types of batteries (standard, alkaline, or rechargeable), or rechargeable batteries of different capacities.

Disconnect the System 212 from the phone line(s) before replacing the backup batteries.

Notes:

To avoid losing stored information when replacing the batteries, leave the AC adapter plugged in, and have fresh batteries ready to install before removing the old ones.

Replace the batteries when BATT appears.

1.Use a Phillips screwdriver to remove the screw from the battery compartment cover, then remove the cover.

2.Install three AAA batteries (two in the lower slot and one in the upper) as indicated by the polarity symbols

(+ and –)marked inside the battery compartment.

3. Replace the cover and the screw.

Cautions:

Always remove old or weak batteries. Batteries can leak chemicals that can destroy electronic parts.

Dispose of old batteries promptly and properly.

SELECTING A LOCATION

You can place the Speakerphone on a on a desk top, shelf, or table, or mount it on a wall. Select a location that is:

near an AC outlet

near the desired telephone line jack(s)

out of the way of normal activities

away from electrical machinery, electrical appliances, metal walls or filing cabinets, wireless intercoms, alarms, and room monitors

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Placing the Phone on a

Desk Top

Follow these steps when you place the base on a desk, shelf, or table.

1.Remove the stand from the bottom of the phone by pressing and holding in both spring tabs, then gently pulling the wide end of the stand and lifting it off.

2.Plug one end of the supplied modular cord into the L1 & 2 jack on the bottom of the phone, then route the cord through the TELEPHONE LINE(S) slot.

3.Insert the supplied AC adapter’s barrel plug into the POWER jack on

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the bottom of the telephone, then route the AC power cord through the AC ADAPTER CORD slot.

Do not plug the adapter into the AC outlet at this time.

Caution: The supplied AC adapter supplies 12V DC, delivers at least 300 mA, and has a plug that properly fits the telephone’s POWER jack. Using an adapter that does not meet these specifications might damage the telephone or the adapter.

4.Insert the tabs on the narrow end of the supplied stand into the upper slots near the center of the phone, push the wide end of the stand until it clicks into place, then place the Speakerphone on the desk.

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5.Plug the modular cord’s other end into the modular phone line jack(s) for Line 1 and Line 2, then plug the AC adapter into a standard AC outlet.

To silence the phone ringing, set the station extension number for the phone (see “Setting the Station Extension Numbers” on Page 12).

2.Insert the tabs on the narrow end of the supplied stand upward into the lower slots near the center of the phone, then push the wide end of the stand until it clicks into place.

Mounting the Phone on a Wall

You can mount your telephone on a wall plate, or you can mount it directly on the wall using two screws (not supplied) with heads that fit into the keyhole slots on the bottom of the telephone.

Note: If you are mounting the phone directly on the wall, drill two holes 315/16 inches (100 mm) apart. Thread the two screws into the wall, letting the heads extend about3/16 inch (5 mm).

1.Remove the stand from the bottom of the phone by pressing and holding in both spring tabs, then gently pulling the wide end of the stand and lifting it off.

3.Plug one end of the supplied modular line cords into the L1&2 jack on the bottom of the phone, then route the cord through the TELEPHONE LINE(S) slot.

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4.Insert the supplied AC adapter’s barrel plug into the POWER jack on the bottom of the telephone, then route the AC power cord through the AC ADAPTER CORD slot.

Do not plug the adapter into the AC outlet at this time.

Caution: The supplied AC adapter supplies 12V DC, delivers at least 300 mA, and has a plug that properly fits the telephone’s POWER jack. Using an adapter that does not meet these specifications might damage the telephone or the adapter.

5.Plug the modular cord’s other end into the modular phone line jack(s) for Line 1 and Line 2, then plug the AC adapter into a standard AC outlet.

To silence the phone ringing, set the station extension number for the phone (see “Setting the Station Extension Numbers” on Page 12).

6.Align the keyhole slots on the back of the stand with the wall plate studs or the screws in the wall, then carefully slide the phone down to secure it.

7.Lift out the handset holder, rotate it 180°, then snap it back into place so it holds the handset.

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CONNECTING THE

HANDSET

Plug one end of the coiled cord into the modular jack on the handset. Then connect it to the jack on the side of the telephone base. Place the handset in the cradle.

You might prefer a longer cord for the handset. Your local RadioShack store has a wide selection of telephone accessories, including longer coiled handset cords.

SETTING THE DIALING MODE

Follow these steps to set the phone for the type of service you have — tone or pulse. Since the phone is preset for tone service, you do not need to change it unless you have pulse service.

1.Press PROGRAM.

2.Press and # at the same time, thenagain.

3.Press 0 if you have tone service, or press1 if you have pulse service.

4.Press PRIVACY to store the setting. The phone rings once.

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SETTING THE STATION EXTENSION NUMBERS

When you connect more than one Speakerphone, you must also set a different extension number for each station so you can use the System’s paging and intercom features.

At each Speakerphone station:

ADJUSTING THE RINGER VOLUME

The Speakerphone has four ringer volume levels — off, low, middle, and high

— for each line. Follow these steps to adjust the ringer volume when the Speakerphone is not being used.

1.Press PROGRAM.

2.Press , then#.

3.Enter the extension number (1122)you want to assign to that station.

4.Press INTERCOM to store the number. The speakerphone rings once.

Note: If you try to set up a Speakerphone with an extension number that has already been used for another station, the speakerphone rings until you select an available extension number.

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1.Press CONFERENCE.

2.Press 1 or2 to select the desired phone line.

3.Press VOLUME or VOLUME to adjust the ringer volume. The Speakerphone rings each time you press VOLUME or VOLUME.

To turn off the ringer, repeatedly press VOLUME until the ringing stops.

To adjust the ringer volume as the phone rings for an incoming call, simply press VOLUME or VOLUME.

Note: If both lines are ringing at the same time, pressingVOLUME orVOLUME adjusts the ringer volume for both lines.

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USING THE TELEPHONE

LINE STATUS

The line status indicator to the left of each line button show that line’s status.

MAKING A CALL WITH THE HANDSET

1.Lift the handset. The telephone automatically selects an available line, or you can press a line button to select the other line.

2.Dial the number.

3.When the call is over, hang up the handset to disconnect the call.

Indicator

Status

 

 

 

 

Off

Not in use

 

 

Flashes twice

In use

every 2 seconds

 

 

 

Flashes slowly

Incoming call

 

 

Flashes rapidly

A call is on hold

 

 

MAKING A CALL WITH THE SPEAKERPHONE

LINE LOCK

Each time you pick up the handset or press SPKR PHONE to make or answer a call, the speakerphone’sline-lockfeature automatically locks out all other internal stations from using that line. You can release the line lock and let any other station join in the call by pressing the line button.

To line lock your call again, press the line button again.

1.Press SPKR PHONE. The telephone automatically selects an available line, or you can press a line button to select the other line.

2.Dial the number.

3.If necessary, press VOLUME orVOLUME to increase or decrease the speakerphone’s volume level.

4.When the call is over, press SPKR PHONE again to disconnect the call.

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ANSWERING A CALL

To answer an incoming call, pick up the handset or press SPKR PHONE.

Note: If another station answers an incoming call before you do, your station is locked out and you hear either the dial tone from the other phone line, or silence if both lines are being used by other stations.

To end the call, place the handset back on the cradle or press SPKR PHONE again.

SWITCHING BETWEEN THE HANDSET AND THE SPEAKERPHONE

To switch from the speakerphone to the handset, just lift the handset. The speakerphone automatically turns off.

To switch from the handset to the speakerphone, first press SPKR PHONE, then place the handset on the cradle. (Be sure to pressSPKR PHONE before replacing the handset, or the call will be disconnected.)

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USING HOLD

To place a call on hold, press HOLD. You can then hang up the handset or use the other phone line without disconnecting the current call.

Notes:

To pick up a line that is on hold, simply press that line’s button.

You can put a call on hold at one station and pick up the call at another station.

You can alternate between two lines by pressing HOLD to put your current line on hold, then pressing the button for the line you want to pick up.

If you press another line’s button without first pressing HOLD, the first call is disconnected.

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USING PRIVACY

If you do not want the person on the other end of the phone line to hear your conversation with someone else at your location, press PRIVACY. The PRIVACY indicator lights and the microphone turns off, but you can still hear the calling party.

Press PRIVACY again to resume your conversation.

USING FLASH

FLASH performs the electronic equivalent of a switchhook operation for special services, such as Call Waiting.

For example, if you have Call Waiting, press FLASH to put your current call on hold and answer an incoming call without disconnecting the current call. PressFLASH again to alternate between the two calls.

Note: If you do not have any special phone services, pressingFLASH might disconnect the current call.

USING REDIAL

You can quickly redial the last number you dialed from that station.

To use the handset, lift it then press REDIAL when you hear the dial tone.

To use the speakerphone, simply press REDIAL.

The Speakerphone automatically selects an available line and dials the number.

Notes:

The redial memory holds up to 32 digits, so you can redial long-dis-tance as well as local phone numbers.

When you redial a phone number that includes a Pulse/Tone mode change, the phone pauses for about 2 seconds at the point where you pressed (see “Using Tone Services on a Pulse Line” on Page 17).

When you redial a phone number that includes a FLASH entry, the phone only redials the numbers you pressed afterFLASH.

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USING AUTO REDIAL

Follow these steps to set your Speakerphone to automatically redial a number (one that is busy, for example) up to ten times.

1.While the handset is on the cradle and SPKR PHONE is off, press an available line’s button. The line lock indicator flashes and SPKR PHONE lights.

2.Press REDIAL. PRIVACY lights and SPKR PHONE and the line lock indicators flash.

The Speakerphone redials the number up to ten times, every 30 seconds.

3.When the person answers, pick up the handset or press SPKR PHONE. This cancels auto redial.

To cancel auto redial while the phone is redialing, press REDIAL, the line button,

PRIVACY, orSPKR PHONE, or lift the handset.

Note: Be sure to cancel auto redial before you leave the area of your telephone. Otherwise, your Speakerphone will continue to hang up and redial at 30 second intervals, even if someone answers.

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CONFERENCE CALLING

Conference calling lets you conduct 3- way conversations with two outside callers, or with one outside caller and one other internal station.

With Two Outside Callers

1.Place the first call on hold by pressing HOLD.

2.Place or answer a call on the other line.

3.When the second call answers, press CONFERENCE. All three parties are connected.

To end the conference call, simply hang up.

To disconnect one of the callers from the conference call, simply press the line button for the caller you want to have stay on the line.

To end the conference call and talk to both callers individually, press HOLD. This ends the conference call and puts both calls on hold (see “Using Hold” on Page 14).

To start the conference call again, while both calls are on hold, press one of the line buttons, then press CONFERENCE.

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With One Outside Caller and

USING TONE SERVICES

One Internal Station

ON A PULSE LINE

1.Place the outside caller on hold by pressing HOLD.

2.Press INTERCOM and dial the station number you want to join your call.

Note: Only one other internal station can join in your call.

3.When the station answers, press CONFERENCE. All three parties are connected.

Or, you can release the line-lockand let one other station join in the call. Simply press the line button for the current call. After a short ring sounds, someone at any one of the other stations can join your call by picking up the handset or pressingSPKR PHONE, then pressing the appropriateLINE button.

To disconnect the other station and reengage line-lock,simply press the line button. A double ring sounds and the other internal station is disconnected.

Note: Only the station that released linelock canre-engageit.

Some special services, such as bank-by-phone, require tone signals. If you have pulse service, you can still use these special tone services.

Dial the service’s main number as usual, then simply press TONE/ when the service answers. Any additional keys you press send tone signals.

After you complete the call, hang up the handset or press SPKR PHONE. The phone automatically resets to pulse dialing.

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MEMORY DIALING

You can store up to 20 numbers in the Speakerphone’s memory locations. Then you can quickly dial these numbers by pressing one or two buttons.

Each number you store can be up to 16 digits long.

Storing a Number into Memory

Each of the phone’s 10 memory locations can hold up to 2 phone numbers one in an upper and one in a lower memory position.

Notes:

Leave the handset in the cradle when you store numbers.

To prevent unauthorized access to special services, we recommend you do not store a personal identification number in memory.

1. Press PROGRAM.

Notes:

To store the last number you dialed, press REDIAL.

If you make a mistake while entering the number, start again at Step 1.

3.Select the location where you want to store the number.

For an upper memory position, simply press a memory button.

For a lower memory position, press LOWER, then a memory button.

The telephone rings once and stores the number.

2.Enter the number you want to store, including any PAUSE entries (see “Entering a Pause” on Page 19).

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Note: A double ring sounds if you made an error in storing a number or if the number exceeds 16 digits. Begin again at Step 1.

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Use a flat-bladescrewdriver to lift up the plastic cover from the telephone number index card. For each stored number, write the person’s or company’s name next to the appropriate location number on the phone number index card. Use a pencil in case you want to change it later.

Dialing Stored Numbers

To dial a number stored in memory, lift the handset or press SPKR PHONE. Then:

To dial a number stored in upper memory, press the desired memory location button.

To dial a number stored in lower memory, press LOWER then the desired memory location button.

To clear a stored number, press PROGRAM,LOWER (if the number is in the lower memory position) then the desired memory location button. The telephone rings once to indicate the number is cleared.

Entering a Pause

In some telephone systems, you must dial an access code (9, for example) and wait for a second dial tone before you can dial an outside number. You can store the access code with the phone number. However, you must also store a pause after the access code to allow the outside line time to connect. To enter a2-secondpause, pressPAUSE. For a longer pause, pressPAUSE additional times.

Note: You must enter at least one digit before you can store a pause.

Chain-DialingService Numbers

For quick recall of numbers for special services (such as alternate long distance or bank by phone), store each group of numbers in its own memory location.

To use the stored special service information, dial the service’s main number first. Then, at the appropriate place in the call, press LOWER (if necessary) then the button for the location where the additional information is stored.

Testing Stored Emergency

Numbers

If you store an emergency service’s number (police department, fire department, ambulance) and you choose to test the stored number, make the test call during the late evening or early morning hours to avoid peak demand periods. Also, remain on the line to explain the reason for your call.

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USING INTERCOM AND PAGING

You can call other stations connected to the same phone lines using either the intercom or paging feature.

Using the Speakerphone’s intercom feature is like making a telephone call to another station. You can have a twoway conversation when the called station answers.

Using the Speakerphone’s paging feature is like making public address (PA) announcements. You can announce your message directly to one or all of the stations instead of making the stations ring.

If no station answers, your page is like making a one-waycall.

When a station answers, your page changes into an intercom call.

MAKING AN INTERCOM CALL

Before you make an intercom call, check the intercom status indicator to be sure no one else is using the intercom.

Indicator

Status

 

 

 

 

Off

Not in use

 

 

On steadily

In use by another sta-

 

tion

 

 

Flashes rapidly

Receiving an intercom

 

call

 

 

Flashes twice

In use/Making an

every 2 seconds

intercom call

 

 

1.To use the intercom with the speakerphone, press INTERCOM. INTERCOM flashes and the speakerphone turns on and sounds a steady tone.

To use the intercom with the handset, lift the handset, then press INTERCOM. INTERCOM flashes and you hear a steady tone.

2.Within 10 seconds, enter the extension number (1122)for the station you want to call. That station’s intercom indicator blinks rapidly, and that station sounds a double ring.

Notes:

If the called party does not answer your intercom call, you can change the intercom call to a page to that station by pressing

PAGE.

If you do not dial the extension number within 10 seconds after pressing INTERCOM, the telephone sounds two rings and you must redial.

You can use the upper memory position buttons to dial extensions 11–20.For example, press the first position button to automatically dial extension 11, the next button to automatically dial extension 12, and so on.

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