Radio Shack ET-685 User Manual

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The ET-685detects when an extension phone is in use, and the corresponding line indicator flashes on the base andIn Use flashes on the handset’s display along withLine 1 orLine 2.

To join the conversation from the handset or base, press the line button for the line in use. You hear a busy tone. Before the tone ends, press the line button again.

Note: If you hang up theET-685and someone is still on that line on an extension, theET-685’sline indicator(s) might not stay lit.

ber you dialed on one keypad using the redial key on the other.

The redial memory is common to both lines. You can redial the number you originally dialed on Line 1 using Line 2, as long as you use the same keypad you dialed the number on earlier.

The redial memory holds up to 32 digits, so you can redial long distance as well as local numbers.


FLASH (FLASH/REDIALon the handset) performs the electronic equivalent of a switchhook operation for special services, such as Call Waiting.


You can quickly dial the last number dialed on either line 1 or line 2. When you hear a dial tone, press REDIAL/PAUSE on the base orFLASH/REDIAL on the handset.




Each keypad has a separate redial memory. You cannot redial a num-


For example, if you have Call Waiting, press FLASH to answer an incoming call without disconnecting the current call. PressFLASH again to return to the first call.

Note: If you do not have any special services, pressingFLASH might disconnect the current call.


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Some special services, such as bank- by-phone,require tone signals. If you have pulse service, you can still use these special tone services by following these steps.

1.Be sure PULSE-TONE is set to


2.Dial the service’s main number.

3.When the service answers, press TONE/. Any additional numbers you dial are sent as tone signals.

4.After you complete the call, the phone automatically resets to the pulse mode when you hang up.


You can use the ET-685as atwo-waypager and intercom between the base and the handset. This is useful if the handset is away from the base and you want to locate it, or if you want to have a conversation between the handset and the base.

To page the handset from the base, press INTERCOM. The handset rings, andPaging appears on the handset’s display. PressINTCM/PAUSE on the handset to answer the page.Intercom appears.

To page the base from the handset, press INTCM/PAUSE. Paging Base


appears, and the base rings. Press INTERCOM on the base to answer the page.Intercom appears on the handset’s display.

Note: The paging ends in one minute if nobody answers. PressINTERCOM or


To end an intercom call, press INTCM/ PAUSEor INTERCOM.

During a call, you can page someone at either the base or the handset to join the conversation. Press INTERCOM orINTCM/PAUSE. The current call is put on hold.

To transfer the call, press INTERCOM orINTCM/PAUSE again when the person at the base or handset answers.

To start a 3-waycall, tell the person at the base or handset to press the line button for the call, then press the same button twice on your keypad when they answer the page.


You cannot page the base or handset if it is already in use. A busy tone sounds.

If a call comes in during an intercom conversation, either of the intercom parties can answer the call as they normally would by pressing the ringing line’s button. The intercom call automatically disconnects.

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You can make or answer calls with hands-freeconvenience using an optional headset (available at your local RadioShack store) that has a3/32-inchplug.

To connect the headset, pull open the rubber cover marked on the side of the handset, then insert the3/32-inchplug into the jack.


Connecting a headset disconnects the handset’s earpiece and microphone, but it does not affect the ET685’s speakerphone.

VOL on the handset also controls the connected headset’s volume.

If you place the handset on the base facedown to recharge it while the headset is connected, be sure the handset seats properly.

With a headset connected, you make or answer calls as usual, using the keys on the handset.

You can use a handset holder (available from your local RadioShack store) to hang the handset on your belt for greater convenience.

When you finish using the headset, disconnect it from the handset and close the rubber cover to protect the jack.


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You can store up to 30 numbers in the handset’s memory and another 10 in the base’s memory, then dial a stored number by pressing a two-digitmemory location number (or selecting from the list of stored numbers). You can also store a name with each number in the handset’s memory.

You cannot dial a number stored in one memory location (the base or the handset) using the keypad on the other.


Note: An error tone sounds and the phone exits the storing process if you wait more than 20 seconds between key presses.

In the Handset

Each number you store can be up to 20 digits long, and each name can be up to


1.Lift the handset.

2.Hold down MEMORY until the handset beeps andMemory Store and a list of memory location numbers (and names, if any) appears.



3.Select an empty memory location (or the one you want to replace) by using orto scroll through the list or entering the location number(01–30).Precede asingle-digitnumber with a 0 (01, for example).

Note: If the phone sounds five quick beeps, you have made an entry error and the number was not stored.Re-enterthe location number correctly.

4.Press SELECT.Store Name appears. If you do not want to enter a name, skip to Step 6.<Memory nn> appears as the name (nn is the memory location number you selected).

5.To enter a name, use orto select the characters andorto move the cursor.

Repeatedly press to view the characters in alphabetical order. The display shows uppercase letters first, then lowercase letters, numbers, and special characters.

Press to view the characters in reverse order. You can hold downorto scroll rapidly through the characters.


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If you make a mistake, move the cursor over the error, then enter the correct character, or press CONF/ DELETE to delete a character. To delete all characters, hold downCONF/DELETE for at least 1 second.

6.Press SELECT.Store Number appears.

7.Enter the number and any tone and pause entries (see “Using Tone Services on a Pulse Line” on Page 22

and “Entering a Pause” on Page 26).

Note: Each tone or pause entry uses one digit of memory.

8.Press SELECT. The phone beeps andMemory nn Stored appears. After 2 seconds,Memory Store appears, and you can repeat Steps3–8to store more numbers.

To replace a stored number, simply store a new one in its place.

4.Press SELECT. Three options —

Edit Memory nn, Delete Memory nn, and Go Back

appear. Press orto choose an option, follow the instructions below, then pressSELECT.

Edit Memory nn — Edit the record as described in Steps5–8of “In the Handset” under “Storing a Number in Memory” on Page 24

Delete Memory nn — The display prompts you to confirm the deletion. Move the cursor to Yes, then press SELECTor CONF/ DELETE.The phone beeps and

Memory nn Deleted appears.

Go Back — Returns you to the list of memory numbers.

5.When you finish editing or deleting memory numbers, press HOLD/CANCEL or return the handset to the base to exit theMemory Store display.

Editing or Deleting a Number in the Handset’s Memory

1.Lift the handset.

2.Hold down MEMORY until the handset beeps andMemory Store and a list of memory location numbers (and names, if any) appears.

3.Choose a memory location you want

to edit or delete by pressing or, or entering its location number.

In the Base

1.Press MEM. The CHARGE indicator blinks.

2.Enter the number (up to 16 digits) and any TONE mode changes or pause entries (see “Using Tone Services on a Pulse Line” on Page 22 or “Entering a Pause” on Page 26).

3.Press MEM again, then enter the memory location number(09)where you want to store the number. A tone sounds to indicate that the number is stored.


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To clear a stored number, simply store a new number in its place. Or, press MEM twice. Then press the memory location number(09)you want to clear. A tone sounds.

Use the supplied memory directory sticker to record your stored numbers. Peel the backing from the sticker and attach it to the base.

Entering a Pause

In some telephone systems, you must dial an access code (9, for example) and wait for a second dial tone before you can dial an outside number. You can store the access code with the phone number. However, you should also store a pause after the access code to allow the outside line time to connect.

To enter a 2-secondpause, press

PAUSE (INTCM/PAUSEon the handset). For a longer pause, press it additional times.


Reviewing Memory Numbers

(Handset Only)

To review your memory numbers, press MEMORY. The list of the first three memory location numbers(01–03)appears with the name stored with each number (or<Memory nn> if you did not store a name). If necessary, scroll through the list by repeatedly pressingor, or by entering thetwo-digitlocation number.

To view the stored phone numbers, press . An arrow to the right of the number means it is longer than 14 digits. Pressagain to see the rest of the number. Repeatedly pressto return to the name display.

To exit the memory number list, press


To see a stored name and phone number at the same time, press SELECT when the cursor is by a memory location number. To exit this display without storing any changes, hold downCONF/DELETE until the display clears.

Dialing a Memory Number

To dial a number stored in the handset’s memory, lift the handset from the base and press MEMORY. The list of the first three memory location numbers appears. Choose a memory location (01– 30) by pressing number keys or by repeatedly pressingor, then pressingLINE 1 orLINE 2. TheET-685automatically dials out the number.

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Note: You can also pressLINE 1 orLINE 2 first, then choose a memory number to dial.

To dial a number stored in the base’s memory, press LINE 1 orLINE 2. When you hear a dial tone, pressMEM and enter the memory location number for the number you want to dial.

Note: If you select an empty memory location, the base beeps 5 times.

Chain-DialingService Numbers

For quick recall of numbers for special services (such as alternate long distance or bank by phone), store each group of numbers in its own memory location.

To use the stored special service numbers, dial the service’s main number first. Then, at the appropriate place in the call, press MEMORY (orMEM on the base) and the number for the memory location where the additional information is stored.

Testing Stored Emergency


If you store an emergency service’s number (police department, fire department, ambulance) and you choose to test the stored number, make the test call during the late evening or early morning hours to avoid peak demand periods. Also, remain on the line to explain the reason for your call.


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If you subscribe to Caller ID service from your phone company, the phone company sends information about the call, as well as the time and date, between the first and second rings of every call you receive. Although the Caller ID memory is on the handset, it records the call you receive on the speakerphone also.

The ET-685displays this information when it receives a call, and it stores up to 80 Caller ID records — 40 each for both lines — for later review. It also shows if caller information is unavailable or if the name and number were blocked by the caller (see “Caller ID Messages” on Page 29).

If you subscribe to Call Waiting with Caller ID, you will hear a tone through the handset when a call comes in, then the Caller ID record appears. If you want to answer the incoming call, press FLASH/REDIAL. To resume the previous phone conversation, pressFLASH/REDAIL again.

If the ET-685’sCaller ID memory becomes full, any new call replaces the oldest call’s record.


To review the Caller ID records, lift the handset if necessary and press CALLER ID. Numbers of new and total numbers of Caller ID records for each line appear. Pressorto select the line you want to view, then pressSELECT.

Note: If the handset is faceup on the base, it shows the number of Caller ID records, so you can see if you have new records to review.

Repeatedly press to scroll through the Caller ID records from the newest to the oldest, orto scroll back through the records. To scroll quickly through the records, hold downor.

When you scroll past the last record, End of List appears. When you scroll past the first record,Start of List appears.

The top line of each record shows the date, time and the number of calls from that number. The second line shows the caller’s name, and the third line shows the caller’s phone number.

To exit the Caller ID record display, press HOLD/CANCEL.


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Shows the number of



Line 1 xx xx

new Caller ID records



Line 2 xx xx

(records you have not






reviewed) and the total






number of records for






each line.








Private Name

The caller has blocked



or Private

the Caller ID informa-





tion from being sent.








Unknown Name

The caller is not within



or Unknown

a Caller ID service














Appears if there was





an error during the






transmission of Caller






ID information. Minor






electrical distur-






bances can affect






Caller ID information.






Occasional errors are






normal. If the phone






frequently displays






Incomplete Data,






contact your local tele-






phone company or






RadioShack store for














End of List

Appears when you






scroll past the oldest






Caller ID record.








Start of

Appears when you





scroll up past the new-






est Caller ID record.








No Call

There is no call on the






line you selected.


























To dial a local number stored in a Caller ID record, recall the record, then press LINE 1or LINE 2. If it is a long distance call, press 1(1 appears before the displayed number) before you press LINE 1or LINE 2.


You can use either line to make a call. For example, you can use Line 2 to make a call to the number stored in Line 1 Caller ID memory.

If a Caller ID record does not contain a phone number (if it was blocked by the caller, for example) you cannot dial from that record.


Follow these steps to store the name and number from a Caller ID record into a memory location.

1.Recall the record you want to store, then press MEMORY.Select Location appears.

2.Choose a memory location (01–30)by pressing number keys or by

repeatedly pressing orthen pressingSELECT.

If the selected location is empty, the phone beeps to confirm that it stored the number, then the Caller ID record appears.


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If a record exists in the selected location, Replace Memory? appears, prompting you to confirm the replacement. Move the cursor toYes orNo, then pressSELECT.


You can delete Caller ID records individually or all at once.

To delete a single record, recall it, then press CONF/DELETE. Delete Message? appears, prompting you to confirm the deletion. Move the cursor to Yes or No, then press SELECTor CONF/ DELETE.

To delete all the records at once, display the number list menu, select the line, and press CONF/DELETE. Del All, Line n? appears, prompting you to confirm the deletion. Move the cursor to Yes or No, then press SELECTor CONF/ DELETE.