Radio Shack ET-598 User Manual

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43-698a.fmPage 1 Friday, August 13, 1999 12:56 PM

Cat. No. 43-698A

OWNER’S MANUAL

Please read before using this equipment.

ET-598

25-Channel

2-LineCordless Telephone with Dual Keypads

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FEATURES

Your RadioShack ET-59825-Channel2-LineCordless Telephone with Dual Keypads lets you place and receive calls on two separate telephone lines. It is designed to exacting standards that ensure reliability, long life, and outstanding performance.

Its features include:

Two-LineTelephone System— lets you easily handle two telephone lines at the same time. You can also use both lines at the same time to make 4- way conference calls.

Dual Keypads — a full set of keys on both theET-598’shandset and base let you use either keypad to make and answer calls or program the phone’s features.

Speakerphone — lets you make or answer calls without using the handset.

25 Channels — lets you change to another channel during a call to reduce interference.

20-NumberMemory Dialing— lets you store up to 20 numbers in memory (10 on the handset and 10 on the base) for easy dialing.

Super CCT Noise-ReductionCircuitry— gives you sound clarity comparable to corded telephones.

Security Access-ProtectionCode— prevents other cordless phone users from using your phone line while the handset is off the base.

COM-LOK® — ensures that other cordless phone users cannot use your phone line when the handset is on the base.

Redial — lets you quickly redial the last number dialed.

Paging/Two-WayIntercom System

— sends a signal from the base to the handset so you can page someone or locate the handset if you have misplaced it. If someone answers, you can use the ET-598like atwo-wayintercom.

Flash — sends an electronic switchhook signal so you can use the phone with special phone services, such as Call Waiting.

Tone/Pulse Dialing — lets you use your phone with either type of service.

Quick Talk — lets you quickly make or answer a call by simply lifting the handset from the base.

Hearing-AidCompatibility— lets you use your phone with hearing aids that have a T (telephone) switch.

© 1996 Tandy Corporation.

All Rights Reserved.

COM-LOKand RadiShack are registered trademarks used by Tandy Corporation.

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This telephone has been tested and found to comply with all applicable UL and FCC standards.

We recommend you record your phone’s serial number here. The number is on the bottom of the base.

Serial Number:

Important Note: Cordless phones such as your ET-598 require AC power to operate. When the AC power is off, you cannot dial out or receive incoming calls using this phone. To be safe, you should also have a phone that does not need AC power to operate (not a cordless phone) so you can still make and receive calls if there is an AC power failure.

Your telephone operates on standard radio frequencies as allocated by the FCC. Even though the access protection code prevents unauthorized use of your phone line, it is possible for other radio units operating on similar frequencies within a certain area to unintentionally intercept your conversations and/or cause interference. This lack of privacy can occur with any cordless phone.

Warning: To prevent fire or shock hazard, do not expose this product to rain or moisture.

 

CAUTION

!

 

 

 

RISK OF ELECTRIC SHOCK.

 

DO NOT OPEN.

 

 

 

 

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NOUSER-SERVICE-ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product’s case.

This symbol is intended to inform

!you that important operating and maintenance instructions are in-

cluded in the literature accompanying this product.

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READ THIS BEFORE INSTALLATION

Each device that you connect to the phone line draws power from the phone line. We refer to this power draw as the device’s ringer equivalence number, or REN. The REN for yourET-598is located on the bottom of the base.

If you are using more than one phone or other device on the line, add up all the RENs. If the total is more than five, your phones might not ring. In rural areas, a total REN of three might impair ringer operation. If ringer operation is impaired, remove a device from the line.

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FCC STATEMENT

This telephone complies with Part 68 of FCC Rules. Upon request, you must provide the FCC Registration Number and the REN to your phone company. These numbers are located on the bottom of the base.

Note: You must not connect your phone to any of the following:

coin-operatedsystems

party-linesystems

most electronic key phone systems

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CONTENTS

 

Installation ............................................................................................................

6

Selecting a Location ........................................................................................

6

Mounting/Connecting the Phone .....................................................................

6

Placing the Base on a Desk Top ...............................................................

7

Mounting the Base on a Wall Plate ...........................................................

8

Mounting the Base Directly on the Wall ..................................................

10

Connecting and Charging the Battery Pack ..................................................

12

Setting the Dialing Mode ...............................................................................

14

Turning the Ringer On/Off .............................................................................

14

Operation ............................................................................................................

15

Handset Operation ........................................................................................

15

Making a Call ..........................................................................................

15

Answering a Call .....................................................................................

15

Changing the Channel ............................................................................

16

Speakerphone Operation ..............................................................................

16

Making a Call ..........................................................................................

16

Answering a Call .....................................................................................

16

Using Privacy ..........................................................................................

17

Adjusting the Speakerphone Volume .....................................................

17

Putting a Call on Hold ...................................................................................

17

Switching Between the Handset and Speakerphone ....................................

18

Using Both the Handset and Speakerphone ..........................................

18

Making a Conference Call .............................................................................

19

Using Redial ..................................................................................................

20

Using Flash ...................................................................................................

20

Using Tone Services on a Pulse Line ...........................................................

20

Using the Paging/Intercom Features ............................................................

21

Memory Dialing .............................................................................................

22

Storing a Number in Memory ..................................................................

22

Entering a Pause ....................................................................................

23

Dialing a Memory Number ......................................................................

23

Chain-DialingService Numbers .............................................................

23

Testing Stored Emergency Numbers ......................................................

23

Troubleshooting ................................................................................................

24

Care and Maintenance ......................................................................................

26

Replacing the Battery Pack ...........................................................................

27

The FCC Wants You to Know .......................................................................

28

Lightning .......................................................................................................

28

 

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INSTALLATION

SELECTING A

LOCATION

You can place the phone on a desk top or table, or mount it on a wall. Select a location that is:

near an AC outlet

near a telephone line jack

out of the way of normal activities

away from electrical machinery, electrical appliances, metal walls or filing cabinets, wireless intercoms, alarms, and room monitors

away from other cordless phones

The base’s location affects the handset’s range. If you have a choice of several locations, try each to see which provides the best performance.

MOUNTING/CONNECTING THE PHONE

To use both of the ET-598’slines, you must connect it to two separate telephone lines. Each of these lines must have its own phone number. If you do not have two telephone lines, contact your phone company to get a second line.

You can connect your telephone to a 2-linemodular telephone jack using the supplied2-linemodular cord.

Or, you can connect it to two separate 1-linemodular telephone jacks using the supplied2-linemodular cord and a1-linemodular cord (such as RadioShack Cat. No.279-356,not supplied).

Notes:

Two-lineandsingle-linemodular cords look alike but are wired differently. To use theET-598’stwo lines, use only the supplied twoline modular cord to connect to atwo-linemodular jack.

You can also use the ET-598with a single1-linemodular jack.

If your phone wiring does not have a modular phone jack, you can:

Update the wiring yourself, using jacks and adapters available at your local RadioShack store

Have the phone company update the wiring for you

Note: The USOC number of the jack to be installed is RJ14C for atwo-linebaseboard jack or RJ14W for a twolinewall-platejack.

Caution: The supplied RadioShack adapter was designed specifically for yourET-598.Use only the supplied adapter.

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Placing the Base on a Desk Top

Follow these steps when you place the base on a desk, shelf, or table.

1.If you have a single 2-linemodular jack, plug one end of the supplied modular cord into theTEL LINE 1/2 jack.

Note: When you make this connection, you should not connect another modular cord to theTEL LINE 2 jack or phone operation will be erratic.

If you have two separate 1-line modular jacks, plug one end of the supplied modular cord into the TEL LINE 1/2jack and plug another modular cord (not supplied) into the TEL LINE 2jack.

If you have only a single 1-linemodular jack, plug one end of the supplied modular cord into theTEL LINE 1/2 jack to use line 1, or into theTEL LINE 2 jack to use line 2.

2.Plug the supplied AC adapter’s barrel plug into the DC IN 9V jack.

3.Route the adapter’s cord through the strain relief slot.

Strain Relief Slot

4.Plug the adapter into a standard AC outlet. The POWER indicator on the base lights.

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5.Plug the other end(s) of the modular cord(s) into the modular jack(s).

6.Raise the base’s antenna to a vertical position and fully extend it.

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Mounting the Base on a Wall Plate

To make this connection, you need a 2-lineshort modular cord, such as Cat. No.279-390(not supplied).

1.If you have a single 2-linemodular jack on the wall plate, plug one end of a2-lineshort modular cord into theTEL LINE 1/2 jack.

Note: When you make this connection, you should not connect another modular cord to theTEL LINE 2 jack or phone operation will be erratic.

If you have a single 1-linemodular jack on the wall plate and a modular wall jack close by, plug one end of a short modular cord into theTEL LINE 1/2 jack to use line 1, then connect the supplied modular cord into theTEL LINE 2 jack to use line 2.

If you have only a single 1-linemodular jack on the wall plate, plug one end of a short modular cord into theTEL LINE 1/2 jack to use line 1, or to theTEL LINE 2 jack to use line 2.

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2.Plug the supplied AC adapter’s barrel plug into the DC IN 9V jack.

3.Route the adapter cord through both the upper and lower grooves and the modular cord(s) through only the upper groove on the bottom of the base.

Upper

Grooves

Lower

Groove

Note: If you are using two modular cords, route both through the appropriate grooves.

4.Plug the adapter into a standard AC outlet. The POWER indicator on the base lights.

5.Plug the other end(s) of the modular cord(s) into the wall plate jack (and wall jack, if appropriate), then align the base’s keyhole slots with the wall plate studs and slide the base downward to secure it.

6.Press and lift out the handset holder, rotate it 180°, then snap it back into place so it holds the handset.

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7.Raise the base’s antenna to a vertical position and fully extend it.

Mounting the Base

Directly on the Wall

To mount the base directly on the wall, you need two wood screws (not supplied) with heads that fit into the keyhole slots on the bottom of the base.

1. Drill two holes

315/16

5/16

inches

apart.

Then

 

 

 

 

 

 

 

 

 

 

thread

a screw into

 

 

 

 

 

 

 

 

 

 

each hole, letting the

 

 

 

 

 

heads

extend

about

 

 

 

 

 

315/16

 

 

 

5/16 inch from the wall.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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2.If you have a single 2-linemodular jack, plug one end of the supplied modular cord into theTEL LINE 1/2 jack.

Note: When you make this connection, you should not connect another modular cord to theTEL LINE 2 jack or phone operation will be erratic.

If you have two separate 1-line modular jacks, plug one end of the supplied modular cord into the TEL LINE 1/2jack and plug another modular cord (not supplied) into the TEL LINE 2jack.

If you have only a single 1-linemodular jack, plug one end of the supplied modular cord into theTEL LINE 1/2 jack to use line 1, or into theTEL LINE 2 jack to use line 2.

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3.Plug the supplied AC adapter’s barrel plug into the DC IN 9V jack.

4.Route the adapter and modular cords through both the upper and lower grooves on the bottom of the base.

5.Plug the adapter into a standard AC outlet. The POWER indicator on the base lights.

6.Plug the other end(s) of the cord(s) into a modular phone line jack(s).

Upper

Grooves

Lower

Grooves

Note: If you are using two modular cords, route both through the appropriate grooves.

7.Align the keyhole slots with the mounting screws and slide the base downward to secure it.

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8.Press and lift out the handset holder, rotate it 180°, then snap it back into place so it holds the handset.

9.Raise the base’s antenna to a vertical position and fully extend it.

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CONNECTING AND CHARGING THE BATTERY PACK

The ET-598comes with a rechargeablenickel-cadmiumbattery pack installed in the handset. Before using your phone, you must connect the battery pack, then charge it for about 14 hours.

1.Remove the screw from the battery compartment cover on the bottom of the handset, then press down and slide off the handset’s cover.

2.Plug the battery pack’s plastic connector into the phone’s socket. The connector fits only one way.

3.Replace the cover and tighten the screw.

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4.To charge the battery pack, simply place the handset on the base. The CHARGE indicator on the base lights.

Recharge the battery pack when the BATT LOW indicator flashes.

BATTLOW

Notes:

If the CHARGE indicator does not light when you place the handset on the base, be sure the battery pack and AC adapter are correctly and securely connected.

When you first use the phone after charging or recharging the battery pack, the phone might not work and you might hear an error tone. If this happens, return the handset to the base for a few seconds.

If the BATT LOW indicator does not flash and the phone does not work, recharge the battery pack. (The battery charge might be too low to flash the indicator.)

If the battery pack gets weak during a call, the handset sounds a beep every 30 seconds, and the BATT LOW indicator flashes. If this happens, you must recharge the battery pack before you can make another call.

About once a month, fully discharge the battery pack by keeping the handset off the base until the BATT LOW indicator flashes. Otherwise, the battery pack loses its ability to fully recharge.

Using a pencil eraser, clean the charging contacts on the handset and the base about once a month to make sure they are not dirty or tarnished.

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SETTING THE DIALING MODE

Set P∙ ∙T on the back of the base for the type of service you have. If you are not sure which type you have, do this test.

1. Set P∙ ∙T toT (tone).

2.Press SPEAKER then pressLINE 1 and listen for the dial tone.

3.Press any number other than 0.

Note: If your phone system requires that you dial an access code (9, for example) before you dial an outside number, do not press the access code either.

If the dial tone stops, that line has tone service.

If the dial tone continues, that line has pulse service.

4.Press LINE 2, listen for the dial tone, and repeat Step 3.

If you have tone service on both lines, leave P∙ ∙T set toT.

If you have pulse service on either line, set P∙ ∙T toP (pulse).

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TURNING THE RINGER ON/OFF

You can turn the ringer on the base on or off. Set RINGER on the back of the base to the position you want.

The switch setting affects the ringer on the base only. The handset’s ringer is always turned on as long as the handset is off the base. When you place the handset on the base and setRINGER toOFF, theET-598does not ring when it receives a call. However, other phones connected to the same phone line still ring.

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OPERATION

Note: You can use the keypad on either the handset or the base to operate theET-598.To use the speakerphone, you must use the base’s keypad; to use the handset, you must use the handset’s keypad.

HANDSET OPERATION

Making a Call

To make a call using the handset, lift the handset from the base and listen for a dial tone. If the handset is away from the base, press TALK and listen for a dial tone. On the handset, the BATT LOW indicator and a LINE indicator (1 or 2, whichever line was dialed the last time) light. The indicator for the same line flashes on the base, indicating that line is in use at the handset. Use the handset keypad to dial the desired number.

You can also press LINE 1 orLINE 2 to directly select the line you want to use. If either indicator is flashing, someone at the base is using that line on the speakerphone. Press the line button whose indicator is not lit.

Answering a Call

To help you tell which line is ringing, each line has a distinctive ring tone.

To answer a call, simply lift the handset. If the handset is away from the base, press TALK to answer the flashing line. The BATT LOW indicator and the LINE 1 or LINE 2 indicator on the handset light. The indicator for the line in use flashes on the base.

To disconnect a call, press TALK on the handset or place the handset on the base.

Notes:

If you press TALK to hang up and the phone does not disconnect, hold the handset closer to the base, then pressTALK again.

When you receive an incoming call on one line while you are using the handset to talk on the other, the handset does not ring but you hear a tone through the earpiece. Place the current call on hold (see “Putting a Call on Hold” on Page 17), then press the line button for the incoming call.

If you press the other line’s button without first pressing HOLD, the first call is disconnected.

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Changing the Channel

If you notice interference, static, or noise during a call, press CH (channel) to find a clearer channel.

HOLD

The ET-598changes to a different channel each time you pressCH.

Note: If the handset is too far away from the base, the channel might not change. Move closer to the base and try again.

SPEAKERPHONE

OPERATION

Making a Call

To make a call using the speakerphone, simply press SPEAKER. The SPEAKER indicator and either the LINE 1 or LINE 2 indicator light on the base. The indicator for the same line flashes on the handset as a reminder that the line is in use. Use the base keypad to dial the desired number.

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You can also press LINE 1 orLINE 2 to directly select the line you want to use. If either indicator is flashing, someone at the handset is using the line. Press the line button whose indicator is not lit.

Answering a Call

To answer a call using the speakerphone, simply press SPEAKER or eitherLINE 1 orLINE 2, whichever is flashing. The SPEAKER indicator and the selected line indicator light. The indicator for the line in use flashes on the handset.

To end a speakerphone call, simply press SPEAKER. The SPEAKER and line indicators turn off.

Note: When you receive an incoming call on a line while you are talking on the speakerphone on the other line, the line indicator for the incoming call flashes. Place the current call on hold, then press the line button for the incoming call.

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Using Privacy

While using the speakerphone, you can talk to someone else in the room without the person on the other end of the phone line hearing your conversation. Press and release PRIVACY during the call. The SPEAKER indicator flashes. PressPRIVACY again to resume your phone conversation. The indicator lights steadily.

Adjusting the Speakerphone

Volume

Slide VOLUME on the right of the base to adjust the speakerphone’s volume so you can hear the other party at a comfortable level.

PUTTING A CALL ON HOLD

Press HOLD on either the handset or the base to put a call on hold. While a call is on hold, you can temporarily place the handset on the base or use the other phone line without disconnecting the current call.

When you put a call on hold at the base, the base’s HOLD indicator lights and the line indicator flashes on both the base and handset. When you put a call on hold at the handset, the handset’s BATT LOW indicator turns off and the line indicator flashes on both the handset and base.

The phone disconnects the call 5 minutes after you put it on hold. However, during those 5 minutes, a series of beeps reminds you the call is on hold. After 1 minute, the device (handset or base) where the line was put on hold beeps every 15 seconds. After 4 minutes, the device beeps every 5 seconds. After 5 minutes, the device sounds a long tone and disconnects the call.

To release a line from hold and continue your conversation, press that line’s button. You can also release a call from hold by pressing TALK, picking up the handset from the base, or pressingSPEAKER on the base.

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You can use another phone on the same line to pick up the call on hold, but the device that put the line on hold still shows that line on hold. After 5 minutes the line indicator turns off.

You can alternate between the two lines by pressing HOLD then the button for the desired line.

Notes:

If you press the other line’s button without first pressing HOLD, the first call is disconnected.

If you place the second line on hold, the hold time restarts for the first line. Both lines automatically disconnect after 5 minutes.

A call on hold does not automatically disconnect as long as you are talking on the second line on the same device (handset or speakerphone). The hold time restarts when you hang up the second line.

If you place both lines on hold and then press TALK, pick up the handset from the base, or pressSPEAKER, the line you dialed last is released from hold and the line you dialed first remains on hold.

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SWITCHING BETWEEN THE HANDSET AND SPEAKERPHONE

To switch to the speakerphone while you are using the handset, press HOLD on the handset, then pressSPEAKER orLINE 1 orLINE 2 on the base.

To switch to the handset while you are using the speakerphone, press HOLD on the base, then lift the handset off the base.

Or, if the handset is off the base, press HOLD on the base, then pressTALK orLINE 1 orLINE 2 on the handset.

Using Both the Handset and

Speakerphone

If you make or answer a call using one keypad (speakerphone or handset), someone else can press the corresponding line button on the other keypad and join the conversation.

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During the call, one of you can hang up and the call can continue at the other keypad.

Note: If you hear ahigh-pitchednoise from the base’s speaker, the handset and the base are too close together.

To talk with two parties using both outside lines, see “Making a Conference Call.”

MAKING A CONFERENCE CALL

Follow these steps to make a 3-wayconference call.

1.Place the first call on hold.

2.Make or answer a call on the other line.

Note: Be sure to wait until the other party answers when you make a call before proceeding to Step 3. If you pressCONF before the other party answers, the call might not be connected.

3.Press CONF. The BATT LOW indicator briefly flashes, then you can talk with both parties.

To start a 4-wayconference call (two outside lines, handset, and speakerphone), first establish the3-wayconference call, then press either line button on the other keypad.

If you and someone else are already talking to an outside line using both the handset and speakerphone, the person at the handset should place the current call on hold, press the vacant line button, then make the call. Then,after the called party answers, pressINTERCOM. After the person at the base pressesSPEAKER to answer the intercom, pressCONF to join all four parties.

To end the conference call, press TALK, return the handset to the base, or pressSPEAKER on the base.

If you want to hang up one line and continue talking on the other, press HOLD to put both lines on hold, press the line button for the line you want to hang up, then press the line button for the line you want to keep.

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USING REDIAL

REDIAL/P lets you quickly dial the last number dialed on either LINE 1 or LINE 2. When you hear a dial tone, simply press REDIAL/P.

Notes:

The redial memory is independent for each keypad. You cannot redial a number you dialed on the handset keypad using REDIAL/P on the base keypad, and vice versa.

The redial memory holds up to 32 digits, so you can redial longdistance as well as local numbers.

The redial memory also holds pause entries. See “Entering a Pause” on Page 23.

The redial memory does not store a flash entry or any digits you press after FLASH (see “Using Flash”).

20

USING FLASH

FLASH performs the electronic equivalent of a switchhook operation for special services, such as Call Waiting.

For example, if you have Call Waiting, press FLASH to answer an incoming call without disconnecting the current call. PressFLASH again to return to the first call.

Note: If you do not have any special services, pressingFLASH might disconnect the current call.

USING TONE SERVICES ON A PULSE LINE

Some special services, such as bank- by-phone,require tone signals. If you have pulse service, you can still use these special tone services by following these steps.

1.Be sure P∙ ∙T is set toP.

2.Dial the service’s main number.