Radio Shack ET-521 User Manual

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43-1021.fmPage 1 Tuesday, August 17, 1999 9:14 AM

Cat. No. 43-1021

OWNER’S MANUAL

Please read before using this equipment.

ET-521

25-ChannelCordless Telephone

with Caller ID/Call Waiting ID

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FEATURES

Your RadioShack ET-52125-ChannelCordless Telephone offers the latest advances in cordless phone technology. Its cordless operation lets you handle calls just about anywhere in your home or office.

The phone can display a caller’s phone number, name (if available), and the date and time the call was received. It can store up to 99 records as provided by your local phone company to Caller ID service subscribers.

If you have Call Waiting with Caller ID, the phone displays incoming caller information for a new call when you are already on the phone.

The ET-521has these features:

Caller ID Memory Dialing — lets you select a phone number stored in Caller ID memory, then dial it with the touch of a button.

25 Channels — automatically selects a clear channel when you make or answer a call. You can also manually change channels during a call.

Headset Jack — lets you can connect an optional headset (such as RadioShack Cat. No.43-194)for handsfree convenience while you use the phone.

VIP Memory — alerts you with a distinctive ring when someone you have added to the VIP list calls.

20-NumberMemory Dialing— lets you store 20 numbers in memory for easy dialing.

Review Scrolling — lets you easily scroll through all information stored in theET-521’sCaller ID memory.

Phone Information Display — lets you see incoming Caller ID information and phone numbers as you dial them or recall them from the ET-521’s memory and Caller ID records.

Trilingual Messages — lets you set the phone to display messages in English, French, or Spanish.

COM-LOK® — ensures that other cordless phone users cannot use your phone line while the handset is on the base.

Advanced Super CCT Circuitry — provides clarity comparable to that of a corded phone, reduces background noise, and increases effective operating distance.

Security Access-ProtectionCode— helps prevent other cordless phone users from using your phone line while the handset is off the base.

Two-WayIntercom/Paging System— lets you send a signal from the base to the handset, or from the handset to the base, to page someone or locate the handset when it is away from the base. If someone answers, you can use the ET521 as an intercom.

©1998 Tandy Corporation. All Rights Reserved.

COM-LOKand RadioShack are registered trademarks used by Tandy Corporation.

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Flash — sends an electronic switchhook signal for use with special phone services such as Call Waiting.

Volume Control — lets you adjust the volume you hear through the handset.

Hold — lets you put a call on hold, so you can answer another call or page someone.

Redial — lets you quickly redial the last number dialed.

Touch/Pulse Dialing — lets you use your phone with tone or pulse service.

This telephone has been tested and found to comply with all applicable UL and FCC standards.

We recommend you record your phone’s serial number here. The number is on the bottom of the base.

Serial Number: __________________

Important Caller ID Information

To use the phone’s Caller ID and Call Waiting features, you must be in an area where Caller ID and Call Waiting services are available and you must subscribe to the services.

Where Caller ID is offered, one or more of the following options are generally available:

Caller’s number only

Caller’s name only

Caller’s name and number

For the ET-521’sCaller ID memory dial feature to operate, you must receive the caller’s number.

Warning: To prevent fire or shock hazard, do not expose this product to rain or moisture.

 

CAUTION

!

 

 

 

RISK OF ELECTRIC SHOCK.

 

DO NOT OPEN.

 

 

 

 

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NOUSER-SERVICE-ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.

This symbol is intended to alert you to the presence of uninsulated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product’s case.

This symbol is intended to inform you

!that important operating and maintenance instructions are included in the

literature accompanying this product.

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Important: Cordless phones such as this one require AC power to operate. When the AC power is off, you cannot dial out or receive incoming calls using yourET-521.For this reason, theET-521cordless phone should not be your only telephone. To be safe, you should also have a phone that does not require AC power to operate (not a cordless phone) so you can still make and receive calls if there is an AC power failure.

Your telephone operates on standard radio frequencies as allocated by the FCC. Even though the access protection code prevents unauthorized use of your phone line, it is possible for other radio units operating on similar frequencies within a certain area to unintentionally intercept your conversations and/or cause interference. This lack of privacy can occur with any cordless phone.

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READ THIS BEFORE INSTALLATION

Each device that you connect to the phone line draws power from the phone line. We refer to this power draw as the device’s ringer equivalence number, or REN. The REN is on the bottom of the base.

If you are using more than one phone or other device on the line, add up all the RENs. If the total is more than five, your phone might not ring. In rural areas, a total REN of three might impair ringer operation. If ringer operation is impaired, remove a device from the line.

FCC STATEMENT

This telephone complies with Part 68 of FCC Rules. You must, upon request, provide the FCC registration number and the REN to your phone company. These numbers are on the bottom of the base.

Note: You must not connect your ET521 to any of the following:

coin-operatedsystems

party-linesystems

most electronic key phone systems

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CONTENTS

 

Preparation ..............................................................................................................

7

Selecting a Location ...........................................................................................

7

Attaching the Handset’s Antenna .......................................................................

7

Placing the Base on a Desk Top ........................................................................

7

Mounting the Base on a Wall Plate ....................................................................

9

Mounting the Base Directly on the Wall ...........................................................

11

Connecting and Charging the Battery Pack .....................................................

13

Setting the Dialing Mode ..................................................................................

15

Selecting the Language ....................................................................................

15

Setting the Area Code ......................................................................................

16

Setting the Ringers ...........................................................................................

16

Checking/Setting the Handset Ringer ........................................................

16

Turning the Base Ringer On or Off ............................................................

17

Telephone Operation ............................................................................................

18

Making and Receiving a Call ............................................................................

18

Setting the Handset’s Volume ..........................................................................

18

Changing the Channel ......................................................................................

19

Using Redial .....................................................................................................

19

Using Flash ......................................................................................................

19

Using Hold ........................................................................................................

20

Using Tone Services on a Pulse Line ...............................................................

20

Using Page/Intercom ........................................................................................

20

Memory Dialing ................................................................................................

21

Storing a Number and Name in Memory ...................................................

21

Entering a Pause .......................................................................................

23

Recalling Numbers Stored in Memory .......................................................

23

Dialing a Memory Number .........................................................................

23

Chain-DialingService Numbers .................................................................

24

Testing Stored Emergency Numbers .........................................................

24

Deleting Information in a Single Memory Location ....................................

24

Deleting Information in All Memory Locations ...........................................

24

Using the VIP Call List ...............................................................................

25

Caller ID Operation ...............................................................................................

26

Caller ID Displays .............................................................................................

27

Reviewing Caller ID Records ...........................................................................

27

Storing Caller ID Records in a Memory Location .............................................

28

Dialing Numbers from a Caller ID Record ........................................................

28

Deleting Caller ID Records ...............................................................................

28

Using a Headset ...............................................................................................

29

Troubleshooting ....................................................................................................

30

 

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Care and Maintenance ..........................................................................................

32

Replacing the Battery Pack ..............................................................................

33

The FCC Wants You to Know ...........................................................................

34

Lightning ...........................................................................................................

34

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PREPARATION

SELECTING A LOCATION

You can place the phone on a desk top or table, mount it on a standard wall plate, or mount it directly on the wall. Select a location that is:

near an AC outlet

near a telephone line jack

out of the way of normal activities

away from electrical machinery, electrical appliances, metal walls or filing cabinets, wireless intercoms, alarms, and room monitors

The base’s location affects the phone’s range. If you have a choice of several locations, try each to see which provides the best performance.

Caution: The supplied AC adapter was designed specifically for yourET-521.Use only the supplied adapter.

Note:

Your telephone connects directly to a modular telephone line jack. If your phone line jack is not a modular jack, you can update the wiring yourself, using jacks and adapters available at your local RadioShack store. Or, you can let the phone company update the wiring for you. The USOC number of the jack to be installed is RJ11C (RJ11W if you want to mount it on a wall plate).

ATTACHING THE HANDSET’S ANTENNA

Screw the antenna into the hole at the top of the handset.

PLACING THE BASE ON A DESK TOP

Follow these steps when you place the base on a desk, shelf, or table.

1.Remove the bracket by holding in both tabs and gently pulling out the wide end of the bracket.

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2.Plug one end of the supplied long modular cord into the phone jack on the back of the base.

3.Insert the supplied AC adapter’s barrel plug into the DC 12V jack on the back of the base.

4.Route the adapter’s cord through the strain relief slot on the bottom of the base.

5.Insert the tabs on the narrow end of the bracket into both slots on the bottom of the base as shown and push the tabs on the wide end of the bracket into the upper slots on the bottom of the base.

6.Plug the modular cord’s other end into a modular phone line jack.

7.Plug the adapter into a standard AC outlet.

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8.Fully extend the base’s antenna and raise it to a vertical position.

MOUNTING THE BASE ON A WALL PLATE

1.Remove the bracket by holding in both tabs and gently pulling out the wide end of the bracket.

2.Plug one end of the supplied short modular cord into the phone jack on the back of the base.

3.Insert the supplied AC adapter’s barrel plug into the DC 12V jack on the back of the base.

4.Route the modular cord through either groove on the bottom of the base and the adapter cord through the groove below the strain relief slot.

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5.Insert the tabs on the narrow end of the bracket into the slots on the bottom of the base as shown and route the other end of the short modular cord through the center of the bracket.

6.Push the tabs on the wide end of the bracket into the lower slots on the bottom of the base.

7.Plug the short modular cord’s other end into the wall plate jack, align the base’s keyhole slots with the wall plate studs, and slide the base downward to secure it.

8.Plug the adapter into a standard AC outlet.

9.Fully extend the base’s antenna and raise it to a vertical position.

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MOUNTING THE BASE DIRECTLY ON THE WALL

For this mounting method, you need two flat-headscrews (not supplied) with heads that fit into the keyhole slots on the bottom of the base.

1. Drill

two

holes

3

15

5/16

 

/16

 

 

 

 

 

 

 

inches (100 mm) apart.

Then

thread a

screw

 

 

 

 

 

 

 

 

into each

hole,

letting

 

 

 

 

 

 

 

 

 

 

 

 

 

 

the

heads

extend

 

 

 

 

 

 

about

5/16

inch (7 mm)

 

 

 

 

 

 

 

 

 

 

 

from the wall.

 

 

315/16

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4.Insert the supplied power adapter’s barrel plug into the DC 12V jack on the back of the base.

2.Remove the bracket by holding in both tabs and gently pulling out the wide end of the bracket.

3.Plug one end of the supplied long modular cord into the phone jack on the back of the base.

5.Route the modular cord through either groove on the bottom of the base and the adapter cord through the groove below the strain relief slot.

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6.Insert the tabs on the narrow end of the bracket into the slots on the bottom of the base as shown, guide the modular and adapter cords through the slots on the wide end of the bracket, then push the tabs on the wide end of the bracket into the lower slots on the bottom of the base.

7.Align the base’s keyhole slots with the mounting screws, and slide the base downward to secure it.

8.Plug the adapter into a standard AC outlet.

9.Plug the modular cord into a modular phone line jack.

10.Fully extend the base’s antenna and raise it to a vertical position.

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CONNECTING AND CHARGING THE BATTERY PACK

The ET-521comes with a rechargeablenickel-cadmiumbattery pack in the handset but not connected. Before using your phone, you must connect the battery pack and then charge it for about 15 hours.

1.Press down and slide off the compartment cover as shown.

2.Plug the battery pack’s connector into the socket in the compartment. The connector fits only one way.

Note: For easier battery pack connection, lift it out of the compartment, insert its connector into the socket, then replace the battery pack inside the compartment.

3. Replace the cover.

To charge the battery pack, simply place the handset on the base. The CHARGE indicator on the base lights.

CHARGE

Indicator

Note: You can place the handset on the base face up or face down.

Recharge the battery pack when appears on the handset’s display.

Low Battery Indicator

Notes:

When you first use the phone after charging or recharging the battery pack, the phone might not work and you might hear an error tone when you press TALK. If this happens, return the handset to the base for about 6 seconds. This resets the security access protection code.

If the CHARGE indicator does not light when you place the handset on the base, be sure the battery pack and AC adapter are correctly and securely connected.

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Also, check the charging contacts on the handset and the base. If the contacts are dirty or tarnished, clean them with a pencil eraser.

If the battery pack gets completely discharged or the base loses power while the handset is away from it, the security access-protectioncode needs to be reset. To reset the security code, place the handset on the base. If it was the handset that lost power, leave the handset on the base to charge the battery pack.

If the battery pack gets weak during a call, the handset sounds 4 beeps every 30 seconds. If this happens, you cannot make another call on the phone until you recharge the battery pack.

About once a month, fully discharge the battery pack by keeping the handset off the base until appears. Otherwise, the battery pack loses its ability to fully recharge.

To avoid damage to the battery pack, always recharge the handset before battery power grows too weak to light .

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If you are not going to use your phone for an extended period of time, disconnect the battery pack. This increases the battery pack’s usable life.

The supplied battery pack should last for about a year. When it loses its ability to fully recharge, order a replacement battery pack from your local RadioShack store (see “Replacing the Battery Pack” on Page 33).

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SETTING THE DIALING MODE

Set T/P (Tone/Pulse) on the back of the base for the type of service you have. If you are not sure which type you have, once the battery is fully charged, do this test.

1. Set T/P toT.

2.Lift the handset, then press TALK and listen for the dial tone.

3.Press any number other than 0.

Note: If your phone system requires that you dial an access code (9, for example) before you dial an outside number, do not press the access code either.

If the dial tone stops, you have touch-toneservice. LeaveT/P set to

T.

If the dial tone continues, you have pulse service. Set T/P toP.

SELECTING THE

LANGUAGE

The ET-521comes set to display all Caller ID messages in English, but if you want it to display messages in French or Spanish, follow these steps.

1.Press SETUP on the handset.Language and the currently selected language appear.

Note: If you do not press any key within 15 seconds after the language selection display appears, theET-521exits the language selection display without changing the current selection.

2.To select another language, repeatedly press /or #/until you see the desired language.

3.Press SETUP to store the selected language.

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SETTING THE AREA CODE

When you return a call from a Caller ID record (see “Dialing Numbers from a Caller ID Record” on Page 28), your phone automatically dials 1, the area code, and the number. However, if you store your area code into memory and the number you call has the same area code, the ET-521only dials the7-digitlocal number.

Follow these steps to set the local area code.

Note: If you do not press a key within 15 seconds during these steps, the display clears and you must start again at Step 1.

1.Pres SETUP. The language selection display appears.

2.Press REVIEW t or s twice. The currently entered area code (or-- -)appears.

3.Enter your 3-digitarea code, then pressSETUP to store it.

Note: If you make a mistake while setting the area code, pressDELETE andre-enterthe area code.

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SETTING THE RINGERS

You can easily set the handset and base ringers to fit your personal needs.

Notes:

Even with the base and handset ringers off, you can make or receive calls using this phone, and telephones on the same line still ring when there is an incoming call. The IN USE indicator on the base and the TALK indicator on the handset flash until you answer the call.

If the base’s ringer is off and the handset is on the base, the handset does not ring.

Checking/Setting the Handset

Ringer

You can set the ET-521’shandset to sound any of three ring types or you can turn off its ringer. Follow these steps to check the current ringer type, and change it if desired.

1.Press SETUP.

2.Repeatedly press REVIEW s or t until the handset rings andRinger PAT (ringer pattern) and the current setting appear.

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3.Press /or #/to select the desired ringer type or turn off the ringer. The handset sounds the new selection as you change the ringer type.

4.Press SETUP to complete the setting. If you turned off the ringer,Ringer OFF appears for about 12 seconds.

Turning the Base Ringer On or

Off

To have the base ring when a call comes in, set RINGER toON. To turn the ringer off, setRINGER toOFF.

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TELEPHONE OPERATION

MAKING AND RECEIVING A CALL

To make a call, simply lift the handset and press TALK. When the TALK indicator lights steadily and you hear the dial tone, dial the desired phone number or memory number (see “Memory Dialing” on Page 21).

The ET-521displays the current channel number until you dial the phone number. Then the phone number appears, followed by the duration of your call (after 15 seconds) in minutes and seconds.

Notes:

If you press TALK to hang up and the phone does not disconnect, move closer to the base then pressTALK again, or place the handset on the base.

If you want to make a call but the AC adapter is not properly connected or the handset is out of the base’s range, Try again appears and the handset beeps twice. Be sure the AC adapter is correctly and securely connected, move the handset closer to the base, then try again.

If you hear loud static during a conversation, move the handset closer to the base.

If you turn off the ringer, Ringer OFF appears for about 12 seconds when you end a call.

0–00:22

To answer a call if the handset is on the base, simply lift the handset and begin your conversation. Or, if the handset is away from the base, press TALK first. The TALK indicator on the handset and the IN USE indicator on the base light.

To end a call, place the handset on the base or press TALK. The TALK and IN USE indicators turn off.

SETTING THE HANDSET’S VOLUME

You can select any of three different volume settings (soft, normal, loud) by repeatedly pressing VOLUME during a call.

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CHANGING THE

CHANNEL

The ET-521scans 25 channels (frequency pairs used between the base and the handset) and automatically selects a clear channel each time you make or receive a call.

CH and the current channel number appear on the display for about 15 seconds when you make or receive a call.

If you hear other conversations or excessive noise during a call, press CHANNEL to select a different channel. The selected channel appears on the display.

Note: If the handset is too far from the base, the channel might not change. Move closer to the base and try again.

USING REDIAL

You can quickly redial the last number dialed. Simply lift the handset and press TALK. When you hear the dial tone, pressREDIAL. The number appears on the display as the phone dials it.

Notes:

The redial memory holds up to 24 digits, so you can redial longdistance as well as local numbers.

We recommend you not use REDIAL to dial numbers that include a tone entry. This could result in a wrong number being dialed. (See “Using Tone Services on a Pulse Line” on Page 20.)

The redial memory does not store a flash entry or any digits entered after you press FLASH (see “Using Flash”).

USING FLASH

FLASH performs the electronic equivalent of a switchhook operation for special services, such as Call Waiting.

For example, if you have Call Waiting, press FLASH to answer an incoming call without disconnecting the current call. PressFLASH again to return to the first call.

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Note: If you do not have any special phone services, pressingFLASH might disconnect the current call.

USING HOLD

To talk to someone else in the room without the person on the other end of the phone line hearing your conversation, press HOLD during the call. The TALK indicator on the handset and IN USE indicator on the base flash andPhone hold appears.

Note: We do not recommend using hold for very long if you subscribe to Caller ID, because the Caller ID information sent by the phone company might disconnect a caller on hold if a new call comes in.

Press HOLD again to resume your phone conversation.

USING TONE SERVICES ON A PULSE LINE

Some special services, such as bank-by-phone, require tone signals. If you have pulse service, you can still use these special tone services by following these steps.

1. Be sure T/P is set toP.

20

2.Dial the service’s main number.

3.When the service answers, press

. Q appears. Any additional num-

bers you dial are sent as tone signals.

4.After you complete the call, return the handset to the base or press TALK. The phone automatically resets to pulse dialing.

USING PAGE/INTERCOM

You can use the ET-521as atwo-waypager and intercom between the base and the handset. This is useful if the handset is away from the base and you want to locate it, or if you want to have a conversation between the handset and the base.

To page the person who has the handset or to locate the handset when the phone is not in use, press PAGE on the base. The handset beeps three times andPaging you appears. If you want the handset to beep for a longer time, hold downPAGE for about 3 seconds. The handset beeps for 3 minutes.