Savi® Office WO300/WO350 Wireless headset system
with optional HL10™ lifter User guide
Welcome
Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO300/WO350 (WO1 base and WH300/WH350 headset) wireless headset system. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Refer to the CD for Animated set up instructions.
Plantronics Savi User Guide
Contents
1 |
Package Contents and Features............................ |
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1.1 |
Savi Base................................................................. |
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1.2 |
Savi Headset........................................................... |
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1.3 |
HL10 Lifter (Optional)............................................... |
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2 |
Base Set Up........................................................... |
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2.1 |
Attaching Charge Cradle to Base............................. |
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2.2 |
Connecting Base to Desk Phone............................. |
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2.3 |
Connecting Power Supply to Base.......................... |
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2.4 |
Positioning Base....................................................... |
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3 |
Headset Set Up ..................................................... |
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3.1 |
Fitting Headset......................................................... |
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3.2 |
Docking and Charging the Headset......................... |
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4 |
Configure and Test Call ......................................... |
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4.1 |
Checking Configuration............................................ |
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4.2 |
Making a Test Call with Desk Phone........................ |
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5 |
Lifter Set Up (Optional) ........................................ |
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5.1 |
Installing Lifter........................................................ |
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5.2 |
If You Do Not Hear a Dial Tone............................... |
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5.3 |
Additional Parts (if required)................................... |
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PC Set Up ........................................................... |
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6.1 |
Installing USB Cable............................................... |
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6.2 |
Installing Plantronics Software............................... |
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6.3 |
Making a Test Call with PC..................................... |
12 |
7 Using your Savi Office wireless headset system .13
Powering up headset................................................... |
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Placing, answering and ending calls with desk phone.13 |
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Placing, answering and ending calls with PC.............. |
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Switching between desk phone and PC audio ........... |
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Mixing desk phone and PC audio ............................... |
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Muting the headset....................................................... |
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Subscribing a master headset...................................... |
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Conferencing in up to three additional headsets......... |
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Setting default line to desk phone or PC..................... |
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Toggling on/off over-the-air subscription..................... |
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Setting the range.......................................................... |
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Ending subscription...................................................... |
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Subscription button indicator light............................... |
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Desk phone and PC talk buttons indicator lights......... |
16 |
Desk phone and PC talk buttons “Rules to live by”..... |
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Talk time....................................................................... |
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Checking headset battery level.................................... |
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Headset call control button functions.......................... |
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Placing the headset in sleep mode.............................. |
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Headset indicator light................................................. |
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Headset tones.............................................................. |
17 |
8 Plantronics Software............................................ |
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Softphone Support.................................................. |
18 |
Plantronics Update Manager........................................ |
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Plantronics Control Panel......................................... |
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Battery Life............................................................. |
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Devices Tab.................................................................. |
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Applications Tab...................................................... |
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Preferences Tab...................................................... |
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About Tab............................................................... |
21 |
Help for Device Settings - USB Adapter...................... |
22 |
Help for Device Settings - Advanced........................... |
22 |
9 Troubleshooting and Common Questions............ |
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Plantronics Savi User Guide
1 Package contents and features
1.1 Savi WO1 base
CD includes: |
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• Plantronics software |
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• Animated setup guide |
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• Complete user guide |
Base power supply |
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Telephone
interface cable
Base
USB cable
Savi WO1 base features
PC talk button |
Desk phone talk button |
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Indicator light |
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Indicator light |
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Desk Phone speaking volume
Configuration |
Desk Phone |
Subscription |
Charging |
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USB port |
switch |
speaking |
button and |
indicator |
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volume |
indicator light |
light |
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Telephone interface |
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Power jack |
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cable jack |
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Handset |
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lifter jack |
Plantronics Savi User Guide |
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1.2 Savi headset
Charge cradle
WH300 headset |
WH350 Headset |
(Monaural) |
(Binaural) |
(One model included in each package - both models shown.)
Ear cushions
Savi WH350 headset features
Headband
Indicator light
Volume up and down button
Call control button |
Microphone |
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Mute button |
Plantronics Savi User Guide |
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1.3 HL10 lifter (optional)
Handset lifter arm
Ringer microphone jack (remove cover)
Power cord
Height switch
Accessory jack
HL10 lifter
Additional HL10 lifter parts (if required)
Ringer microphone |
Extender arm |
For Nortel i2004 |
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phones only |
Plantronics Savi User Guide |
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2 Base set-up
2.1 Attaching charging cradle to base
1Connect the headset charging cradle to the base. Push firmly on the cradle until the cradle snaps into place.
2.2 Connecting base to desk phone
1Connect the telephone interface cable to the telephone interface cable jack on the base.
2Disconnect the handset coil cord from the desk phone.
3Connect the telephone interface cable to the now open handset port on the desk phone.
4Connect the handset coil cord to the telephone interface cable junction box.
5 Place the handset back on the telephone cradle.
Note If your phone has a built-in headset port, you should only use the headset port if you will not be using the HL10 lifter. In this configuration, you must press both the headset button on your phone and the call control button on the headset to answer or end calls.
2.3 Connecting power supply to base
1Connect the base power supply into the power jack on the base.
2Connect the power supply to outlet.
2.4 Positioning base
The minimum recommended separation between your desk phone and the base is 15 cm.
The minimum recommended separation between the base and computer is 30 cm. Incorrect position can cause noise and interference problems.
30 cm
15 cm
Plantronics Savi User Guide |
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3 Headset set-up
3.1 Adjust the headband
1To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the headset receivers so that the foam cushions sit comfortably over the center of your ears.
2On the WH300, position the stabilizer T-bar above your ear.
3For a tighter fit, gently pull the opposite ends of the headset inward as shown.
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3.2Adjust the Mouthpiece
1Carefully bend and shape the boom with both hands as shown. Avoid bending or twisting the boom near the microphone or earpiece.
2Position the click-stop turret and boom so that the microphone is two finger-widths from the corner of your mouth.
3Make sure the front of the microphone faces your mouth. If necessary, twist the microphone slightly so it’s in the proper position. Do not use forceful twisting motions or try to turn the microphone completely around.
2"
50.8mm
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front back
3.3 Docking and Charging the Headset
1Gently push the headset into the charge cradle.
The charging indicator light on the base will flash green to indicate that the headset battery is charging.
2Charge for at least 20 minutes prior to the first use.
A full charge takes 3 hours. The power indicator light will turn solid green.
Charging time
20 min .....................
Minimum charge before first use
3 hours ....................
Full charge
Charging
Indicator Light
Plantronics Savi User Guide |
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