Savi® Office WO100 wireless headset system
with optional HL10™ lifter User guide
Welcome
Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO100 (WO1 base and WH100/WH110 headset) wireless headset system. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Refer to the CD for Animated set up instructions.
Plantronics Savi User Guide
Contents
1 |
Package Contents and Features.............................. |
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1.1 |
Savi |
Base................................................................. |
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1.2 |
Savi |
Headset............................................................ |
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1.3 |
HL10 Lifter (Optional)................................................. |
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2 |
Base Set Up............................................................ |
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2.1 |
Attaching Charge Cradle to Base............................... |
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2.2 |
Connecting Base to Desk Phone............................... |
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2.3 |
Connecting Power Supply to Base............................ |
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2.4 |
Positioning Base........................................................ |
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3 |
Headset Set Up ...................................................... |
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3.1 |
Fitting Headset.......................................................... |
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3.2 |
Docking and Charging the Headset........................... |
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Configure and Test Call ........................................... |
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4.1 |
Checking Configuration............................................. |
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4.2 |
Making a Test Call with Desk Phone.......................... |
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Lifter Set Up (Optional) .......................................... |
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5.1 |
Installing Lifter.......................................................... |
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5.2 |
If You Do Not Hear a Dial Tone................................. |
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5.3 |
Additional Parts (if required)..................................... |
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PC Set Up ............................................................ |
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6.1 |
Installing USB Cable................................................ |
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6.2 |
Installing Plantronics Software................................. |
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6.3 |
Making a Test Call with PC...................................... |
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7 Using your Savi Office wireless headset system ... 13
Powering up headset..................................................... |
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Placing, answering and ending calls with |
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desk phone................................................................... |
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Placing, answering and ending calls with PC................. |
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Switching between desk phone and PC audio .............. |
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Mixing desk phone and PC audio ................................. |
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Muting the headset........................................................ |
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Subscribing a master headset....................................... |
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Conferencing in up to three additional headsets............. |
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Setting default line to desk phone or PC........................ |
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Toggling on/off over-the-air subscription........................ |
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Setting the range........................................................... |
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Ending subscription....................................................... |
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Subscription button indicator light.................................. |
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Desk phone and PC talk buttons indicator lights............ |
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Desk phone and PC talk buttons “Rules to live by”........ |
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Talk time........................................................................ |
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Checking headset battery level...................................... |
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Headset call control button functions............................. |
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Placing the headset in sleep mode................................ |
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Headset indicator light................................................... |
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Headset tones............................................................... |
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8 Plantronics Software.............................................. |
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Softphone Support................................................... |
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Plantronics Update Manager......................................... |
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Plantronics Control Panel........................................... |
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Battery Life.............................................................. |
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Devices Tab................................................................... |
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Applications Tab....................................................... |
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Preferences Tab....................................................... |
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About Tab............................................................... |
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Help for Device Settings - USB Adapter......................... |
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Help for Device Settings - Advanced............................. |
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9 Troubleshooting and Common Questions.............. |
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Plantronics Savi User Guide
1 Package contents and features
1.1 Savi WO1 base
CD includes: |
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• Plantronics software |
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• Animated setup guide |
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• Complete user guide |
Base power supply |
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Telephone
interface cable
Base
USB cable
Savi WO1 base features
PC talk button |
Desk phone talk button |
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Indicator light |
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Indicator light |
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Desk Phone speaking volume
Configuration |
Desk Phone |
Subscription |
Charging |
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USB port |
switch |
speaking |
button and |
indicator |
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volume |
indicator light |
light |
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Telephone interface |
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Power jack |
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cable jack |
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Handset |
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lifter jack |
Plantronics Savi User Guide |
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1.2 Savi WH100/WH110 headset
Headband
Headset with pre-installed ear loop and Ear Tab
Foam Ear Cushions |
Extra Ear Tab |
Charging cradle |
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Savi WH100/WH110 headset features
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Ear loop |
Indicator light |
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Ear Tab |
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Call control button (also controls volume, |
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mute and switching functions) |
Microphone
Plantronics Savi User Guide |
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1.3 HL10 lifter (optional)
Handset lifter arm
Ringer microphone jack (remove cover)
Power cord
Height switch
Accessory jack
HL10 lifter
Additional HL10 lifter parts (if required)
Ringer microphone |
Extender arm |
For Nortel i2004 |
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phones only |
Plantronics Savi User Guide |
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2 Base set-up
2.1 Attaching charging cradle to base
1Connect the headset charging cradle to the base. Push firmly on the cradle until the cradle snaps into place.
2.2 Connecting base to desk phone
1Connect the telephone interface cable to the telephone interface cable jack on the base.
2Disconnect the handset coil cord from the desk phone.
3Connect the telephone interface cable to the now open handset port on the desk phone.
4Connect the handset coil cord to the telephone interface cable junction box.
5Place the handset back on the telephone cradle.
Note If your phone has a built-in headset port, you should only use the headset port if you will not be using the HL10 lifter. In this configuration, you must press both the headset button on your phone and the call control button on the headset to answer or end calls.
2.3 Connecting power supply to base
1Connect the base power supply into the power jack on the base.
2Connect the power supply to outlet.
2.4 Positioning base
The minimum recommended separation between your desk phone and the base is 15 cm.
The minimum recommended separation between the base and computer is 30 cm. Incorrect position can cause noise and interference problems.
30 cm
15 cm
Plantronics Savi User Guide |
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3 Headset set-up
3.1 Fitting headset
The headset comes with a pre-installed earloop and ear tab. An optional headband is also provided.
1To install the headband, rotate the pre-installed earloop so the earloop and headset are aligned with one another as shown. Gently unsnap the earloop from the headset.
NOTE The headset or earloop can be damaged if they are not aligned with one another before removing.
2Hold the headband so it is aligned to receive the headset as shown and snap the headband into the headset.
3Adjust the headband to fit.
4For either wearing option, rotate the headset until the microphone is pointed towards your mouth.
5The headset can be converted for wearing on the left or right ear with both earloop and headband.
Ear tab
Headset
Earloop
Headband
6The ear tab has been designed to maximize stability of the headset. It can be rotated on the headset to optimise its fit and comfort in the ear. If desired, the ear tab can be removed by pulling tab from the headset.
3.2 Docking and charging the headset
1Gently push the headset into the charging cradle.
The charging indicator light on the base will flash green to indicate that the headset battery is charging.
2Charge for at least 20 minutes prior to the first use.
A full charge takes 3 hours. The indicator light will turn solid green.
Charging time
20 min ......................
Minimum charge before first use
3 hours ....................
Full charge
Charging
indicator light
Plantronics Savi User Guide |
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