Savi™ Go Wireless headset system WG100/B
User Guide
Welcome
Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi Go WG100/B (BUA-200 USB adapter + WH100/B headset) wireless headset system.
Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Plantronics Savi User Guide
Contents
1 Package contents and features................................... |
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1.1 |
USB adapter............................................................. |
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1.2 |
Headset.................................................................... |
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2 Set-up |
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2.1 |
Connecting USB adapter to PC............................... |
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2.2 |
Connecting power supply to |
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charger base................................................................... |
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2.3 |
Fitting headset.......................................................... |
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2.4 |
Docking and charging headset................................ |
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3 Test call ....................................................................... |
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3.1 |
Making a test call..................................................... |
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4 System information...................................................... |
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Muting a headset call..................................................... |
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USB adapter indicator light............................................ |
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Headset indicator lights and tones................................. |
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Out of range warning.................................................... |
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Low battery warning..................................................... |
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Checking battery level.................................................. |
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Turning headset indicator blue flash on/off.................. |
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Mute warning................................................................ |
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Pairing headset to USB adapter................................... |
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5 Using your headset with your Bluetooth |
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mobile phone............................................................. |
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Pairing your headset to your Bluetooth |
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mobile phone................................................................ |
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Placing, answering and ending calls |
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with your headset and Bluetooth mobile phone.......... |
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6 PerSono® Suite software............................................ |
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Softphone support....................................................... |
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Battery life.................................................................... |
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Settings screen – headset and USB adapter............... |
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Help for USB adapter settings..................................... |
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PC panel screen........................................................... |
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Advanced settings........................................................ |
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Support screen............................................................. |
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Updates........................................................................ |
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7 Troubleshooting and common questions................... |
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Plantronics Savi User Guide
1 Package contents and features
1.1 Savi Go USB adapter, charger and CD
USB adapter |
Base power supply |
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Charger base |
USB charging cable |
CD includes: |
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•PerSono® Suite Software
•Complete User Guide
1.2Savi Go WH100/B headset
Headset with pre-installed ear loop |
Headband |
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Foam ear cushions Extra ear tab
Plantronics Savi User Guide |
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Savi Go USB adapter features
Pairing button
Indicator light
Savi Go WH100/B headset features
Ear loop
Indicator light
Ear tab
Call control button (also controls power, volume and mute functions)
Microphone
Plantronics Savi User Guide |
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2 Set-up
2.1 Connecting USB adapter to PC
1Insert the USB adapter into the USB port on the PC. The indicator light on the adapter will be solid red to indicate the USB adapter is powered on.
Important NOTE For best performance, it is recommended that Windows is updated with Service Pack levels listed below:
Microsoft Windows® XP - Service Pack 3 (SP3) or later Microsoft Windows Vista® - Service Pack 1 (SP1) or later
2.2 Connecting power supply to charger base
1Connect the base power supply into the power jack on the charger base.
2Connect the power supply to the outlet. The power indicator light will be solid green.
Plantronics Savi User Guide |
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