Plantronics W745A-M User Manual

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Savi® W745A-M

Multi Device Wireless Headset System

User Guide

TM

Contents

Welcome

4

 

 

 

 

 

 

System requirements

4

 

 

 

DECT information

4

 

 

 

 

What's in the box

5

 

 

 

 

 

Base and headset basics

6

 

 

 

Accessories (sold separately)

 

7

 

Customise your headset

8

 

 

 

Install the headset battery

 

8

 

Use the fit kit to assemble your headset 8

Right over-the-ear assembly

8

 

Left over-the-ear assembly

 

8

 

Position your headset

9

 

 

 

Over-the-head assembly

10

 

Behind-the-head assembly

 

10

 

Charge your headset and spare battery 12

Charge your headset

12

 

 

 

Charge your spare battery

 

12

 

Desk phone: connect and call

 

14

 

Choose desk phone setup

 

14

 

Make a desk phone call

15

 

Mobile: connect and call

16

 

 

 

Computer: connect and call

17

 

Connect your computer

 

17

 

Place a softphone call

17

 

 

Position your base

17

 

 

 

 

Headset features

18

 

 

 

 

 

Headset controls

18

 

 

 

 

Headset power

18

 

 

 

 

Headset battery level

19

 

 

 

Mute your headset during a call

20

Adjust your headset volume

20

 

Turn on/off headset LED

21

 

Out of range warning tones

21

 

Base features 22

 

 

 

 

 

 

Base buttons

22

 

 

 

 

 

Base subscription button

 

22

 

Set the range

23

 

 

 

 

 

Bluetooth pairing button

23

 

Daily use

25

 

 

 

 

 

 

Incoming calls

25

 

 

 

 

 

Outgoing calls

25

 

 

 

 

 

Multi-Phone Status

27

 

 

 

Mobile phone and headset audio

27

Combine audio from any two lines or channels 27

Conference up to three additional headsets 27

Advanced use 29

2

Install Plantronics software

 

29

Plantronics Control Panel

29

Devices tab

29

 

 

Device settings > Base tab

30

Device settings > Headset tab

32

Device settings > Security tab

33

Applications tab 33

 

 

Preferences

33

 

 

About tab

34

 

 

Plantronics Update Manager

 

34

Troubleshooting

36

 

 

Headset

36

 

 

Desk phone

37

 

 

Mobile

37

 

 

 

Softphone

37

 

 

3

Welcome

Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W745

Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product.

System requirements

Computer

Supported operating systems: Windows® 7, Windows® 8, Windows XP®, Windows Vista®

Processor: 400 MHz Pentium® processor or equivalent (Minimum); 1 GHz Pentium processor or equivalent (Recommended)

RAM: 96 MB (Minimum); 256 MB (Recommended)

Hard disk: 280 MB (Minimum); 500 MB or more (Recommended)

Microsoft Windows XP - Service Pack 3 (SP3) or later (Recommended) Microsoft Windows Vista - Service Pack 1 (SP1) or later (Recommended)

Display

At least 800 x 600, 256 colours

1024 x 768 high colour, 32-bit (Recommended)

Browser

Internet Explorer® V6 or better must be on the user’s system (Required)

DECT information

The enclosed DECT Standard wireless product uses restricted wireless radio frequencies that vary by country. DECT Standard devices are generally authorised for use in Europe, Australia and New Zealand. Use of this DECT Standard product in unauthorised countries is a violation of law, may disrupt telecommunications networks and devices and can subject you to fines and penalties by regulatory agencies. For specific countries in which DECT Standard devices may be lawfully used, please consult the following: http://www.dect.org/content.aspx?id=28

4

Plantronics W745A-M User Manual

What's in the box

Headset and battery

Base, deluxe charging cradle and spare battery

Over-the-head headband Behind-the-head headband

Headset fit kit with ear loops, ear tips and foam sleeve

USB cable

Telephone interface cable

Power supply

5

Base and headset basics

Base

1

Power jack

8

Computer button

2

Handset lifter jack

9

Mobile phone button

3

Telephone interface cable jack

10

Desk phone button

4

USB port

11

Bluetooth pairing button/LED

5

Desk phone speaking volume

12

Subscription button/LED

6

Desk phone configuration switch

13

Charging LED

7

Desk phone listening volume

 

 

Headset

1

Ear loop

5

Battery

2

Ear tip

6

Headset LED

3

Volume/Mute button

7

Microphone

4

Call control button

 

 

6

Accessories (sold separately)

1Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port.

2Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off the hook. Enables remote call control with your headset.

3HL10lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset.

7

Customise your headset

Install the headset battery

Use the fit kit to assemble your headset

After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimise the position of the microphone.

Position the battery as shown on the headset and slide into position until the battery snaps into place.

NOTE This product has a replaceable battery. Only use the battery type supplied by Plantronics.

Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or behind-the-head.

Right over-the-ear

1

Choose the size of ear loop that fits most comfortably. Align the ear loop as shown and insert it

assembly

 

onto the headset. Rotate the ear loop up 90°.

 

 

NOTE Ensure the ear loop is flat against the headset before rotating.

 

2

Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch

 

 

facing the microphone as shown. Press on to attach.

 

 

NOTE Ensure the large end of the ear tip points to the microphone.

 

3

To correctly position your headset, see Position your headset.

Left over-the-ear

1

Choose the size of ear loop that fits most comfortably. Align the ear loop as shown and insert it

assembly

 

onto the headset. Rotate the ear loop up 90°.

8

NOTE Ensure the ear loop is flat against the headset before rotating.

2Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the ear tip points to the microphone.

3To correctly position your headset, see Position your headset.

Position your headset When you wear the headset, the microphone should rest as close to your cheek as possible without touching. The microphone can be adjusted inward by the pivoting earpiece to optimise the position of the headset.

1 Slide the headset over and behind your ear and fit the ear tip into your ear.

2Holding the base of the headset, push it in and back towards your ear to allow the pivoting earpiece to bring the microphone close to your mouth. As the base of the headset moves backwards, you will feel soft clicks until the microphone rests close to your cheek.

9

Over-the-head assembly 1 Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband.

2 Rotate the headset up. The headband can be worn on the right or left side.

Behind-the-head

assembly

3To optimise the position of the headset, push the headset in so the microphone is close to your mouth.

1Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it up 90°. If you want to wear it on the left, switch the stem to the left side of the headband.

2Choose the size and style of ear tip that fits most comfortably. Align the ear tip with the notch facing the microphone as shown. Press on to attach.

10

NOTE Ensure the large end of the ear tip points to the microphone.

3To position your headset correctly, first slide the stem of the headband so the headset fits comfortably.

4With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.

11

Charge your headset and spare battery

Charge your headset

1 Align the charging cradle pins with the base and press firmly until the cradle rests evenly on the base.

2Plug one end of power supply into power jack on back of the base and other end into working power outlet.

3Place the headset in the charging cradle. The headset charging LED flashes green when charging the headset and turns solid green when the headset is fully charged. The headset and battery charging LEDs flash green when charging the headset and battery. The charging LEDs turn solid green, independently of each other, when the respective headset or battery is fully charged. Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours.

1Headset charging LED

2Spare battery charging LED

NOTE This product has a replaceable battery. Only use the battery type supplied by Plantronics.

Charge your spare battery The spare headset battery is shipped in the battery compartment on the side of the charging cradle.

The spare battery charges when the power supply is plugged into a working power outlet and the charging cradle is connected to the base; the battery charging LED flashes green when charging the spare battery and turns solid green when the spare battery is fully charged.

NOTE The headset does not need to be docked for the spare battery to charge; the spare battery charges regardless of the headset status.

12

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