Plantronics W745 User Manual

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Savi® W745

Multi Device Wireless Headset System

User Guide

Contents

Welcome

4

 

 

 

 

 

 

 

 

System Requirements

4

 

 

 

 

What's in the Box

5

 

 

 

 

 

 

Base and Headset Basics

6

 

 

 

 

Accessories (sold separately)

7

 

 

 

Customize Your Headset

8

 

 

 

 

Install the Headset Battery

8

 

 

 

Use the Fit Kit to Assemble Your Headset

8

Right Over-the-Ear Assembly

8

 

 

Left Over-the-Ear Assembly

8

 

 

 

Position Your Headset

9

 

 

 

 

Over-the-Head Assembly

10

 

 

 

Behind-the-Head Assembly

10

 

 

Charge Your Headset and Spare Battery 12

 

Charge Your Headset

12

 

 

 

 

Charge Your Spare Battery

12

 

 

Desk Phone: Connect and Call

13

 

 

Choose Desk Phone Setup

13

 

 

 

Make a Desk Phone Call

14

 

 

 

Mobile: Connect and Call

15

 

 

 

 

Computer: Connect and Call

16

 

 

 

Connect Your Computer

16

 

 

 

Place a Softphone Call

16

 

 

 

Position Your Base

16

 

 

 

 

 

Headset Features

17

 

 

 

 

 

 

Headset Controls

17

 

 

 

 

 

Headset Power

17

 

 

 

 

 

 

Headset Battery Level

18

 

 

 

 

Mute your Headset During a Call

19

 

Adjust Your Headset Volume

19

 

 

Turn On/Off Headset LED

20

 

 

 

Out of Range Warning Tones

20

 

 

Base Features

21

 

 

 

 

 

 

 

Base Buttons

 

21

 

 

 

 

 

 

Base Subscription Button

21

 

 

 

Set the Range

 

22

 

 

 

 

 

 

Bluetooth Pairing Button

22

 

 

 

Daily Use

24

 

 

 

 

 

 

 

 

Incoming Calls

24

 

 

 

 

 

 

Outgoing Calls

24

 

 

 

 

 

 

Multi-Phone Status

26

 

 

 

 

Mobile Phone and Headset Audio

26

 

Combine Audio From Any Two Lines or Channels 26

Conference Up to Three Additional Headsets

26

Advanced Use

28

 

 

 

 

 

 

Install Plantronics Software

28

 

 

2

Plantronics Control panel

28

 

Devices Tab

28

 

 

Device Settings > Base Tab

29

Device Settings > Headset Tab

31

Device Settings > Security Tab

32

Applications Tab 32

 

 

Preferences

32

 

 

About Tab

34

 

 

Plantronics Update Manager

34

Troubleshooting

35

 

 

Headset

35

 

 

Desk Phone

36

 

 

Mobile

36

 

 

 

Softphone

36

 

 

3

Welcome

Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W745 Wireless Headset System which has a WO2 base and a WH500 headset.

Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

System Requirements

Computer

Supported Operating Systems: Windows XP®, Windows Vista®, Windows® 7

Processor: 400 MHz Pentium® processor or equivalent (Minimum); 1 GHz Pentium processor or equivalent (Recommended)

RAM: 96 MB (Minimum); 256 MB (Recommended)

Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended)

Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows VistaService Pack 1 (SP1) or later (Recommended)

Display

At least 800 x 600, 256 colors

1024 x 768 high color, 32-bit (Recommended)

Browser

Internet Explorer® V6 or better must be on the user’s system (Required)

4

Plantronics W745 User Manual

What's in the Box

Headset and battery

Base, deluxe charging cradle and spare battery

Over-the-head headband

Behind-the-head headband

Headset fit kit with earloops, eartips and foam sleeve

USB cable

Telephone interface cable

Power supply

5

Base and Headset Basics

Base

1

Power jack

8

Computer button

2

Handset lIfter jack

9

Mobile phone button

3

Telephone interface cable jack

10

Desk phone button

4

USB port

11

Bluetooth pairing button/LED

5

Desk phone speaking volume

12

Subscription button/LED

6

Desk phone configuration switch

13

Charging LED

7

Desk phone listening volume

 

 

Headset

1

Earloop

5

Battery

2

Eartip

6

Headset LED

3

Volume/Mute button

7

Microphone

4

Call control button

 

 

6

Accessories (sold separately)

1Deluxe USB charging cable Charges an extra battery while charging your headset via a USB port.

2Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off hook. Enables remote call control with your headset.

3HL10lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset.

7

Customize Your Headset

After you install the headset battery, choose one of the three headset wearing styles, over-the-ear, over-the-head or behind-the-head. Use the fit kit to assemble it and optimize the position of the microphone.

Install the Headset Position the battery as shown on the headset and slide into position until the battery snaps into

Battery place.

NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics.

Use the Fit Kit to Assemble Your Headset

Choose a headset wearing style and use the fit kit to assemble it over-the-ear, over-the-head or behind-the-head.

Right Over-the-Ear

1 Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it

Assembly

onto the headset. Rotate the earloop up 90°.

NOTE Ensure the earloop is flat against the headset before rotating.

2Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch facing the microphone as shown. Press on to attach.

NOTE Ensure the large end of the eartip points to the microphone.

3To correctly position your headset, see Position Your Headset.

Left Over-the-Ear

1 Choose the size of earloop that fits most comfortably. Align the earloop as shown and insert it

Assembly

onto the headset. Rotate the earloop up 90°.

8

NOTE Ensure the earloop is flat against the headset before rotating.

2Choose the size and style of eartip that fits most comfortably. Align the eartip with the notch facing the microphone as shown. Press on to attach.

 

NOTE Ensure the large end of the eartip points to the microphone.

3

To correctly position your headset, see Position Your Headset.

Position Your Headset

When you wear the headset, the microphone should rest as close to your cheek as possible

 

without touching. The microphone can be adjusted inward by the pivoting earpiece to optimize

 

the position of the headset.

1

Slide the headset over and behind your ear and fit the eartip into your ear.

2Holding the base of the headset, push it in and back towards your ear to allow the pivoting earpiece to bring the microphone close to your mouth. As the base of the headset moves backwards, you will feel soft clicks until the microphone rests close to your cheek.

9

Over-the-Head Assembly 1 Hold the headband so it is aligned to receive the headset as shown and insert the headset into the headband.

2 Rotate the headset up. The headband can be worn on the right or left side.

 

3

To optimize the position of the headset, push the headset in so the microphone is close to your

 

 

mouth.

Behind-the-Head

1

Align the headband as shown. Ensure the headband sits flat against the headset, then rotate it

Assembly

 

up 90°. If you want to wear it on the left, switch the stem to the left side of the headband.

2Choose the size and style of the eartip that fits most comfortably. Align the eartip with the notch facing the microphone as shown. Press on to attach.

10

NOTE Ensure the large end of the eartip points to the microphone.

3To position your headset correctly, first slide the stem of the headband so the headset fits comfortably.

4With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.

11

Charge Your Headset and Spare Battery

Charge Your Headset 1 Align the charging cradle pins with the base and press firmly until the cradle rests evenly on the base.

2Plug one end of power supply into power jack on back of the base and other end into working power outlet.

3Place the headset in the charge cradle. The headset and battery charging LEDs flash green when charging the headset and battery. The charging LEDs turn solid green, independently of each other, when the respective headset or battery is fully charged. Charge for at least 20 minutes prior to the first use. A full charge takes 3 hours.

1

Headset charging LED

2

Spare battery charging LED

 

NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics.

Charge Your Spare

The spare headset battery is shipped in the battery compartment on the side of the charging

Battery

cradle.

 

The spare battery charges when the power supply is plugged into a working power outlet and

 

the charging cradle is connected to the base; the battery charging LED flashes green when

 

charging the spare battery and turns solid green when the spare battery is fully charged.

 

NOTE The headset does not need to be docked for the spare battery to charge; the spare battery

 

charges regardless of the headset status.

 

To replace your headset battery, see Replace your headset battery.

12

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