Plantronics W420, W410 User Manual

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Savi® W410/W420

Wireless headset system

User Guide

Welcome

Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi W410/W420 (D100 USB Adapter + WH300/350 Headset) Wireless Headset System.

Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

Plantronics Savi User Guide

Contents

1

Package Contents.................................................................

4

2

System Features...................................................................

5

3

Headset Setup......................................................................

6

 

Installing the headset battery.........................................

6

 

Customize your headset.................................................

6

 

Assembling Base............................................................

6

4

System Setup........................................................................

7

 

Connecting the power supply........................................

7

 

Docking and charging the headset................................

7

 

Connecting the USB adapter to your PC.......................

7

 

Loading software............................................................

7

 

USB adapter indicator light............................................

8

5

Using Your Headset System...............................................

10

 

Powering up the headset...............................................

9

 

Talk time.........................................................................

9

 

Muting a headset during a call.......................................

9

 

Placing, Answering, Ending Calls with Desk Phone.......

9

 

Placing the headset in sleep mode..............................

10

 

Headset tones..............................................................

10

 

Battery life....................................................................

10

 

Headset indicator light.................................................

10

 

Subscribing a headset..................................................

10

 

Ending subscription......................................................

10

6

Making Calls With Your Headset and PC.........................

11

 

Software installation.....................................................

11

 

Making calls with your headset and PC.......................

11

 

Softphone support.........................................................

1

 

Auto answer.................................................................

11

 

Conferencing up to three guest headsets....................

12

7

Plantronics Control Panel.................................................

13

 

Devices tab...................................................................

13

 

Applications tab............................................................

15

 

Preferences tab............................................................

16

 

About tab......................................................................

16

8

Plantronics Update Manager............................................

17

9

Troubleshooting and Common Questions........................

18

Plantronics Savi User Guide

Plantronics W420, W410 User Manual

1 Package Contents

Savi W410/W420 USB Adapter and Charger

Base Power Supply

Carrying Case

Charger Base

Base Stabilizer

Savi WH300/350 Headset

Headset

Plantronics Savi User Guide

4

2 System Features

Savi USB Adapter Features

Indicator Light

Subscription Button

Savi WH300/350 Headset Features

Volume Button

Indicator Light

Call Control Button

Mute Button

Microphone

Headset

Plantronics Savi User Guide

5

3 Headset Setup

3.1 Adjust the Headband

1To adjust the headband, lengthen or shorten the band until it fits comfortably. Position the headset receivers so that the foam cushions sit comfortably over the center of your ears.

2On the WH300, position the stabilizer T-bar above your ear.

3For a tighter fit, gently pull the opposite ends of the headset inward as shown.

1

2

3

3.2Adjust the Mouthpiece

1Carefully bend and shape the boom with both

hands as shown. Avoid bending or twisting the boom near the microphone or earpiece.

2Position the click-stop turret and boom so that the microphone is two finger-widths from the corner of your mouth.

3Make sure the front of the microphone faces your mouth. If necessary, twist the microphone slightly so it’s in the proper position. Do not use forceful twisting motions or try to turn the microphone completely around.

2"

50.8mm

1

2

3

front back

Assembling Base

1Separate the top from the bottom of the charger base.

2Attach the base stabilizer to the base, then re-attach the top.

NOTE This product has a replaceable battery. Use only the battery type supplied by Plantronics.

Plantronics Savi User Guide

6

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