Plantronics WG201-B User Manual

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Voyager® PRO UC

Wireless Headset System

WG201/B

User Guide

Welcome

Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Voyager PRO UC WG201/B (BUA-200 USB Adapter + WH200/B (Voyager® PRO) Headset) Wireless Headset System.

Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.

Plantronics Voyager PRO UC User Guide

Contents

1 Package Contents and Features..................................

4

1.1

USB Adapter............................................................

4

1.2

Headset....................................................................

4

2 Set Up..........................................................................

6

2.1

Connecting USB Adapter to PC...............................

6

2.2

Charging Headset.....................................................

6

2.3

Fitting Headset.........................................................

6

3 Using Your Headset System with

 

Microsoft Office Communicator...................................

8

Powering Headset On/Off..............................................

8

Placing, Answering and Ending Calls with

 

Microsoft Office Communicator.....................................

8

4 System Information...........................................................

9

Muting a Headset Call....................................................

9

USB Adapter Indicator Light..........................................

9

Headset Indicator Lights and Tones...............................

9

Out of Range Warning..................................................

10

Low Battery Warning....................................................

10

Checking Battery Level................................................

10

Turning Headset Indicator Blue Flash On/Off...............

10

Mute Warning...............................................................

10

Pairing Headset to USB Adapter..................................

10

5 Using Your Headset with Your Bluetooth

 

Mobile Phone............................................................

11

Pairing Your Headset to Your Bluetooth

 

Mobile Phone...............................................................

11

Placing, Answering and Ending Calls

 

with Your Headset and Bluetooth Mobile Phone.........

11

6 PerSono® Suite Software...........................................

12

Softphone Support.......................................................

12

Battery Life...................................................................

12

Settings Screen – Headset and USB Adapter..............

13

Help for USB Adapter Settings....................................

13

PC Panel Screen..........................................................

14

Advanced Settings.......................................................

14

Support Screen............................................................

14

Updates........................................................................

14

7 Troubleshooting and Common Questions.................

15

Plantronics Voyager PRO UC User Guide

Plantronics WG201-B User Manual

1 Package Contents and Features

1.1 Voyager PRO UC USB Adapter and Charger

CD includes:

• PerSono® Suite Software

• Complete User Guide

 

 

 

 

 

 

USB Charging Cable

AC Charger

1.2 Voyager PRO UC WH200/B Headset

Soft Gel Eartips (Small & Large)

and Foam Eartip Covers

Headset with Pre-Installed Medium

Eartip

Plantronics Voyager PRO UC User Guide

4

Voyager PRO UC USB Adapter Features

Pairing Button

Indicator Light

Voyager PRO UC WH200/B Headset Features

Volume Up (+) and Down (-) Buttons (also controls mute)

 

Status Indicator Light

 

Eartip

Call Control Button

Power On/Off

Check Battery Button

 

Micro USB Charging Jack

Dual Microphones with

 

 

Wind Screens

Plantronics Voyager PRO UC User Guide

5

2 Set Up

2.1 Connecting USB Adapter to PC

1Insert the USB adapter into USB Port on PC. The indicator light on the USB adapter will be solid red to indicate the USB adapter is powered on.

Important NOTE For best performance it is recommended that Windows is updated with Service Pack levels listed below:

Microsoft Windows® XP-Service Pack 3 (SP3) or later Microsoft Windows Vista®-Service Pack 1 (SP1) or later

2.2 Charging Headset

1Connect the AC charger to outlet and headset.

The indicator light on the headset will be solid red to indicate that the headset battery is charging.

2Charge for at least 30 minutes prior to the first use.

A full charge takes 1.5 hours.

 

Charging time

Indicator

30 min .....................

Light

Minimum charge

before first use

 

1.5 hours .................

 

Full charge

note Always charge at near room temperatures; never charge battery at temperatures below 0ºC (32ºF) or above 40ºC (104ºF).

Note The USB charging cable can also be used to charge the headset. To successfully charge your headset with the USB cable the PC must be on and in active state (not standby). The charging time will vary according to the number of other devices drawing power from the PC’s USB port(s).

2.3 Fitting Headset

The headset comes configured for the right ear. Ensure a proper fit for optimal sound clarity and comfort.

1Guide the earloop behind your ear and place the headset so that the speaker and eartip rest comfortably in your ear.

1

2

2For optimal voice clarity, pivot the boom up or down to point the microphones toward the corner of your mouth.

The headset can be worn on either ear by adjusting the microphone boom. To convert for wearing on the left ear:

3Pivot the boom into an upright position.

4Rotate the boom and speaker to the other side of the

headset. 3

4

Plantronics Voyager PRO UC User Guide

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