Plantronics C520-M, C510- M User Manual

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BlackwireC510-

M/C520-M

USB Corded Headset

User Guide

TM

Contents

Welcome

3

 

 

 

 

System Requirements

3

 

Need More Help?

3

 

 

What's in the package

4

 

Basics 5

 

 

 

 

 

Wearing Your Headset

6

 

Fit Headset

6

 

 

 

Daily Use

7

 

 

 

 

Connect PC and Call

7

 

Incoming/Outgoing Calls

7

Adjust Your Headset Volume 8

Mute a Call

8

 

 

 

Optional Plantronics Spokes software 9

Plantronics Control Panel

9

Applications tab

9

 

 

Preferences tab

10

 

 

About tab 10

 

 

 

Plantronics Update Manager

11

Troubleshooting

12

 

 

Headset

12

 

 

 

 

Microsoft Lync/Office Communicator usage 13

Smart Sensors

13

 

 

2

Welcome

Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Blackwire C510-M/C520-M headset.

Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product.

System Requirements

Computer

Supported Operating Systems: Windows® 7, Windows® 8, Windows XP®, Windows Vista®

Processor: 400 MHz Pentium® processor or equivalent (Minimum); 1 GHz Pentium processor or equivalent (Recommended)

RAM: 96 MB (Minimum); 256 MB (Recommended)

Hard Disk: 280 MB (Minimum); 500 MB or more (Recommended)

Microsoft Windows XP-Service Pack 3 (SP3) or later (Recommended) Microsoft Windows VistaService Pack 1 (SP1) or later (Recommended)

Display

At least 800 x 600, 256 colors

1024 x 768 high color, 32-bit (Recommended)

Browser

Internet Explorer® V6 or better must be on the user’s system (Required)

Need More Help? Visit our website at www.plantronics.com/support for technical support including frequently asked questions, compatibility and accessibility information.

3

What's in the package

Blackwire C510M Headset with inline controller (monaural)

Blackwire C520M Headset with inline controller (stereo)

Carrying case

4

Plantronics C520-M, C510- M User Manual

Basics

Headset inline control icons

Function

 

 

Answer/End button

Incoming call

Answers or ends a call

Flashes green

 

On a call

 

Solid green

 

 

Volume up button

 

 

Increases the listening volume

 

 

Volume down button

 

 

Decreases the listening volume

 

 

Mute/Unmute button

Solid red when muted

Mutes/unmutes the headset

 

microphone

 

 

 

Smart Sensortechnology

Sensors detect whether or not you are wearing the headset. Sensors are located in the speaker capsule on the microphone boom side.

Smart Sensor Feature

Function

 

 

Auto Answer Calll

When you are not wearing your headset and have an incoming call on your PC, put on the headset and the call will be answered automatically. You do not have to press the Answer/End button.

Incoming call

Flashes green

5

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