Plantronics 655 User Manual

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CalistoPro Series

Home Phone with Multi-function Bluetooth® Headset

Incoming Call John Smith 123-456-7890

Ignore Answer

User Guide

Please refer to the Safety Instructions on page 53 for important product safety information prior to installation or use of this product.

With the Calisto Pro Series product, you get maximum flexibility for handling all of your calls:

Answer landline and VoIP calls using either the handset, the built-in speakerphone, or the wireless headset.

Use the headset with other devices enabled with Bluetooth® technology, such as your Bluetooth mobile phone.

This User Guide provides comprehensive information on how to use your Calisto Pro Series and all of its features.

Tip: For a quick reference to common features, see the QuickTips card, located under the base of your Calisto Pro Series. When you see this symbol

next to a topic in this User Guide, it means that you can find a quick reference for this topic on the QuickTips card.

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Contents

Components . . . . . . . . . . . . . . . . . . . . . . 2

Setup. . . . . . . . . . . . . . . . . . . . . . . . . 4 Hooking up the base. . . . . . . . . . . . . . . . . . 4 Completed system . . . . . . . . . . . . . . . . . . 4 Installing the handset battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Charging the handset. . . . . . . . . . . . . . . . . 5 Charging the headset. . . . . . . . . . . . . . . . . 5 Wearing the headset and handset. . . . . . . . . . . . . 6 Replacing the handset battery. . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Powering the Headset On and Off. . . . . . . . . . . . . . 8 Powering your headset on. . . . . . . . . . . . . . . . 8 Powering your headset off. . . . . . . . . . . . . . . . 8

Using Your Headset with Your Handset. . . . . . . . . . . . 9 Placing calls . . . . . . . . . . . . . . . . . . . . . 9 Receiving calls . . . . . . . . . . . . . . . . . . . . 9 Adjusting call volume. . . . . . . . . . . . . . . . . 10 Switching calls between handset, headset, and speakerphone 10 Ending calls. . . . . . . . . . . . . . . . . . . . . 11 Locating the headset from the handset. . . . . . . . . . 11

Using Your Calisto Headset with Your Mobile Phone. . . . . . 12 Pairing your Calisto headset with your mobile phone . . . . . 12 Placing calls . . . . . . . . . . . . . . . . . . . . 13 Receiving calls using your headset . . . . . . . . . . . . 14 Adjusting call volume using your headset . . . . . . . . . 14 Ending calls using your headset . . . . . . . . . . . . . 14 Additional mobile phone/headset features . . . . . . . . . 15

Using the Phonebook. . . . . . . . . . . . . . . . . . 16 Adding a contact manually . . . . . . . . . . . . . . . 16 Assigning speed dials and ring tones . . . . . . . . . . . 17 Adding a contact from a call. . . . . . . . . . . . . . 18 Editing a contact. . . . . . . . . . . . . . . . . . . 18 Editing names and numbers. . . . . . . . . . . . . . 18 Quickly finding a contact. . . . . . . . . . . . . . . . 19

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Deleting a contact. . . . . . . . . . . . . . . . . . 19 Chain dialing. . . . . . . . . . . . . . . . . . . . 19

Calling Features: Basics. . . . . . . . . . . . . . . . . 20 Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Speakerphone. . . . . . . . . . . . . . . . . . . . 20 Last number redial . . . . . . . . . . . . . . . . . . 20 Muting a call. . . . . . . . . . . . . . . . . . . . 21 Using speed dial keys. . . . . . . . . . . . . . . . . 21 Receiving a second incoming call. . . . . . . . . . . . 22 Tips for mobile calls. . . . . . . . . . . . . . . . . . 22 Viewing and editing the Call Log. . . . . . . . . . . . . 23 Table 1: Headset button functions. . . . . . . . . . . . 24 Table 2: Headset alerts. . . . . . . . . . . . . . . . 24 Table 3: Handset screen icons . . . . . . . . . . . . . 25

Settings. . . . . . . . . . . . . . . . . . . . . . . 26 Adjusting the ringer volume. . . . . . . . . . . . . . . 26 Turning the ringer off. . . . . . . . . . . . . . . . . 26 Selecting a ring tone. . . . . . . . . . . . . . . . . 26 Adjusting the screen contrast. . . . . . . . . . . . . . 27 Setting the date and time . . . . . . . . . . . . . . . 27 Setting the default language. . . . . . . . . . . . . . 28 Turning the keypad tone on or off. . . . . . . . . . . . 28 Locking the keypad. . . . . . . . . . . . . . . . . . 28 Switching between tone dialing and pulse dialing. . . . . . 29

Voicemail. . . . . . . . . . . . . . . . . . . . . . . 30 Setting up quick voicemail. . . . . . . . . . . . . . . 30 Checking voicemail. . . . . . . . . . . . . . . . . . 30

Transferring Outlook Contacts into Phonebook. . . . . . . . 31 System requirements . . . . . . . . . . . . . . . . . 31 Installing the software. . . . . . . . . . . . . . . . . 31 Using the Outlook® Phonebook Utility. . . . . . . . . . . 32 Phonebook storage. . . . . . . . . . . . . . . . . . 34 Creating an Outlook contact. . . . . . . . . . . . . . 34 Editing an Outlook contact . . . . . . . . . . . . . . . 35 Deleting an Outlook contact. . . . . . . . . . . . . . 36 Restoring your phonebook. . . . . . . . . . . . . . . 36

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Customizing the Outlook Phonebook Utility . . . . . . . . 36 Viewing your updated contacts on your handset. . . . . . . 36

Answering Calls from Your Computer’s VoIP Program. . . . . . 37 System requirements . . . . . . . . . . . . . . . . . 37 Installing the VoIP Utility software . . . . . . . . . . . . 37 Using the PerSonoCall VoIP Utility. . . . . . . . . . . . 39

Using the Handset with the Charging Base. . . . . . . . . . 40 Locating the handset from the charging base. . . . . . . . 40 Registering your handset with the charging base . . . . . . 40

Using a Different Headset . . . . . . . . . . . . . . . . 41 Pairing with a new headset. . . . . . . . . . . . . . . 41 Using a corded headset . . . . . . . . . . . . . . . . 41

Troubleshooting. . . . . . . . . . . . . . . . . . . . 42

Product Specifications. . . . . . . . . . . . . . . . . . 48 Headset specifications . . . . . . . . . . . . . . . . 48 Handset specifications . . . . . . . . . . . . . . . . 48

Help/Contact. . . . . . . . . . . . . . . . . . . . . 49 Technical assistance. . . . . . . . . . . . . . . . . 49

Warranty . . . . . . . . . . . . . . . . . . . . . . . 49 Limited warranty. . . . . . . . . . . . . . . . . . . 49

FCC/Regulatory Notices . . . . . . . . . . . . . . . . . 50 FCC Compliance Class B Digital Device . . . . . . . . . . 50 FCC Declaration of Conformity . . . . . . . . . . . . . 50 Canadian Compliance . . . . . . . . . . . . . . . . 51 Federal Communications Commission (FCC) Part 68 Statement 51 Industry Canada CS-03 Declaration of Conformity. . . . . . 52

Safety Instructions. . . . . . . . . . . . . . . . . . . 53

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Contents

When you open the package, the battery, cables, and adapter can be found in the compartment beneath the Calisto charging base.

Product & Accessories

Documentation

Charging base

Getting Started Guide

 

QuickTips Card

 

(stored under base)

Handset/Phone

 

 

Headset

 

Handset/Phone battery

 

Handset/Phone battery

 

door

 

AC power adapter

 

Telephone cord

 

USB cable

 

Cable splitter

 

(to use your phone jack with

 

more than one phone)

 

Software CD

 

Note: For information on optional accessories and replacement parts, visit www.plantronics.com/calistopro.

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Plantronics 655 User Manual

Components

HANDSET

For descriptions of these icons, see page 25.

Incoming Call John Smith 123-456-7890

Ignore

Answer

Soft keys

Menu navigation

(to select screen

 

options)

 

 

OK/Select button

Talk/Flash button

Call end button

Voicemail

 

speed dial

 

 

Keypad

Keypad lock

 

Handset button

Speakerphone button

(illuminated when

(illuminated when

handset is active)

speakerphone is active)

 

Speaker for

 

speakerphone

Volume button

 

Waist clip

 

Corded headset jack

 

 

Battery

 

compartment

 

access

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CHARGING BASE

 

Handset locator button

Headset

 

charging

 

cradle

Headset charging contact

Handset charging cradle

HEADSET

Earloop

Eartip

Indicator light

Headset button

Noisecanceling microphone

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Setup

Hooking up the base

1. Remove the QuickTips card from under the base.

. Plug the AC power adapter into the bottom of the Calisto base, and then plug it into an available wall outlet.

3. Route the AC power adapter cable under the cable holder as shown.

4.Plug one end of the telephone cable into the Calisto base and the other end into an available wall telephone jack. If needed, use the splitter included to share the wall jack with another device.*

5.Route the phone line cable under the cable holder as shown.

6.To use the VoIP capability, plug smaller end of the USB cable into the Calisto base and the other end into an available USB port on your computer.

7.Insert the Calisto Pro Series CD-ROM into your computer, and follow the onscreen instructions. If the CD-ROM doesn’t automatically play, double-click the My Computer icon on the Windows desktop and choose the CD-ROM. Then run the program Setup.exe.

* For use with a 4-wire 2-line wall outlet (RJ14C) a 2-line, 3-way jack adapter is required. Like most landline phones, DSL users will need a DSL filter.

Completed system

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Installing the handset battery

1. Place the battery for the handset into the battery compartment.

. Plug the battery pack connector into the white jack inside the handset.

3.Slide the battery cover onto the handset and place the handset onto the base to charge it. The screen could take up to 10 minutes to show the charge indicator.

To access battery door

Charging the handset

IMPORTANT: Charge the handset for 16 hours minimum before using it the first time, or until the full battery icon is displayed in the upper right-hand corner of screen.

To charge your headset, press firmly onto the charging connector until a click is heard and the headset indicator light turns solid red.

Charging the headset

Place the headset onto the base as shown above. Press down firmly to begin charging. The headset indicator light should light up solid red while charging, and light up solid blue when fully charged in the base.

IMPORTANT: Charge the headset in the base for 3 hours minimum before using it the first time, or until the headset indicator light turns solid blue.

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Tip: Place the handset and headset in the cradle regularly to keep charged, or when the battery icon on the screen indicates a low charge . The headset beeps every 30 seconds when the battery is low. The handset screen displays a full battery icon in the upper right-hand corner of the screen when the handset is fully charged. The headset indicator light glows solid blue when the headset is in the charging cradle and is fully charged.

Wearing the headset and handset

Figure 1

Figure 2

Headset: You can wear the headset on either ear. Flip the earloop to the side and twist to position it over your left or right ear (Figure 1). Point the microphone toward your mouth (Figure 2). The ear tip should fit comfortably in the opening of your ear canal. You may need to adjust it to find a comfortable and secure fit.

Figure 3

Handset: Slide the waist clip onto your belt or your waistband. Handset is worn upside-down so you can lift it and view the display (Figure 3).

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Replacing the handset battery

If you notice that the talk time on the handset is decreasing, you probably need to replace the handset battery. Contact Plantronics Support for information on battery pack replacement. (See “Technical assistance” on page 49.)

Note: The headset battery is not replaceable.

1. Using the tip of a pen, firmly press the hole located at the bottom of the handset battery cover (see image) to remove the cover.

. Remove the old battery from the compartment.

3. Place the new battery into the battery compartment.

4.Plug the battery pack connector into the white mating jack inside the compartment.

5. Slide the battery cover onto the handset and place the handset onto the base to charge it.

6.Charge the new battery for a minimum of 16 hours before using it the first time.

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Powering the Headset On and Off

The headset automatically powers on when it is charging. You do not need to power it off between uses.

Powering your headset on

Press and hold for 2 seconds until you hear 4 ascending beeps in the headset. When the headset is powered on,

the indicator light flashes blue every 10 seconds.

Powering your headset off

Press and hold the Headset button for 4 seconds until the indicator light flashes red and you hear 4 descending beeps.

Tip: It is not necessary to power off your headset between uses. When you are not using your headset, you can simply store it on the charging base. However, you may want to power off your headset if you are using it away from home and want to save battery power.

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Using Your Headset with Your Handset

Tip: When using your handset and headset, the headset must be within 33 feet of the handset, and the handset must be within 300 feet of the charging base. You can also place calls from the headset or speakerphone when the handset is in the charging base.

Note: Your headset is paired with the Calisto handset by default, so you can use them together right away.

Placing calls

To call using:

Handset

Speakerphone

Headset

Do the following:

Dial the number and press Talk/Flash.

Tip: You can also press Talk/Flash first and then dial the number.

Press Speakerphone. When you hear the dial tone, dial the number.

1. Dial the number on handset.

. Press the Headsetbutton for under 1 second to switch to the headset.*

Tip: When you’re on a call using the headset, an icon appears on the handset screen.

*There may be a 1-2 second delay between pressing the button and hearing the sound in the headset.

Receiving calls

To answer a call using: Do the following:

Handset

Press Talk/Flash

on the handset.

 

 

 

Speakerphone

Press Speakerphone

on the handset.

Headset

When you’re using the headset, a triple beep

 

signals an incoming call. Press the Headset

 

button for under 1 second or until you

 

 

hear a single high beep. The headset

icon

 

appears on the screen.

 

 

Tip: To answer a second incoming call, see “Receiving a second incoming call” on page 22.

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Adjusting call volume

Handset

Headset

During a call, press up or down to adjust call volume when you are using your handset, speakerphone, or headset.

Press up (towards the indicator light) or down (towards the microphone) to adjust call volume during a call.

Tip: For your comfort and health, always listen to calls at a moderate volume. For complete safety information, see page 53.

Switching calls between handset, headset, and speakerphone

To switch call:

Handset or Speakerphone Headset

Headset or Speakerphone Handset

Handset or Headset Speakerphone

Do the following:

Press the Headsetbutton for under 1 second or until you hear a single high beep. The Handset or Speakerphone key is no longer

illuminated, and is now displayed on the screen.

Press Handset. The key lights up when the handset is active.

Press Speakerphone . The key lights up when the speakerphone is active.

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Ending calls

To end a call, press either of the following buttons:

Handset

Headset

Press End . Press for under 1 second or until you hear a single high beep.

Locating the headset from the handset

You can determine whether your headset is within range (up to 33 feet) of your handset.

1.On the main screen, press Menu (left soft key).

. Use the navigator to highlight Initial Setup, and press Select (right soft key).

3.Highlight Headset/Base, and press Select

(right soft key).

4.Highlight Locate Headset, and press Select (right soft key).

Tip: If your headset is more than 33 feet away from your handset, your screen displays “Headset Out of Range.” While searching for your headset, you can carry your handset with you until the screen displays “Headset Within Range.”

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Using Your Calisto Headset with Your Mobile Phone

The Calisto headset functions like a traditional Bluetooth® headset when used with your mobile phone. It has the ability to operate completely separate from the Calisto handset/phone and has many of the same features as the most popular Bluetooth headsets on the market, including voice dialing (if your mobile phone supports this feature) and redial.

Pairing your Calisto headset with your mobile phone

To use the Calisto headset with your Bluetooth compatible mobile phone, the headset first needs to be paired with that device. You will need to refer to the user’s manual for your mobile phone for specifics on how to pair Bluetooth devices. You can also refer to the Plantronics website to see if there are instructions specific to your mobile phone. www.plantronics.com/easytopair

Tip: Note that your headset can be connected to both your handset and a mobile phone at the same time, so you can make and answer calls from both using the headset.

You need to pair the headset with your mobile phone only once.

1.Before you begin, make sure your mobile phone is Bluetooth compatible. You may need to refer to the user’s guide for your mobile phone to find out this information.

. Turn the headset off by pressing and holding the Headset button for 4 seconds, until you hear 4 descending beeps. After the headset is powered off, remove it.

3.Refer to your mobile phone’s user’s manual for specific instructions about activating Bluetooth pairing.

4.When your mobile phone is searching for Bluetooth devices, press and hold the Headset button on the headset for 4 to 6 seconds or until the indicator light flashes red and blue.

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