Pitney Bowes DM1000 User Manual

FCC Compliance

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause interference, in which case the user will be required to correct the interference at his own expense.

Use only a shielded interface cable to operate this equipment with a scale or other peripheral device.

CAUTION: Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Pitney Bowes) could void the user’s authority to operate the equipment.

FCC Compliance of the Modem

This equipment complies with Part 68 of FCC rules. The label on the equipment cover shows the FCC registration number and the ringer equivalence number (REN) for the F900 modem. If requested, this information must be provided to the telephone company. This equipment is designed to connect to a two-wire, local switch, access loop start (Facility Interface Code 02LS2) with a standard RJ11C interface.

The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five. To be certain of the number of devices that may be connected to the line, contact the telephone company to determine the maximum REN for your calling area.

If this modem causes harm to the telephone network, the telephone company may discontinue your service temporarily. You will be notified in advance or as soon as possible. You will be advised of your right to register a complaint with the FCC. If the user experiences trouble using this equipment, the user shall disconnect the equipment from the telephone line to determine if the equipment is malfunctioning. If the equipment is malfunctioning, the use of the equipment shall be discontinued until the problem is corrected.

The telephone company may make changes to its facilities, equipment operations, or procedures that could affect the operation of this equipment. In this event, the telephone company will provide advance notice for you to make necessary modifications to maintain uninterrupted service.

If you experience trouble with this modem, please refer to the warranty information provided with this equipment. If the trouble is causing harm to the network, the telephone company may request that you remove the equipment from the network until the problem is resolved.

This equipment may not be used with party lines or coin lines.

This equipment is not intended to be serviceable. Please refer to the warranty information if problems occur. Failed units will be withdrawn by approved Pitney Bowes service engineers and returned to the U.S. Service Center. For reference purposes, the U.S. Service Center contact address is: Pitney Bowes Inc., Walter Wheeler Drive, Stamford, CT 06926-0700.

SV60951 Rev. A ©2002 Pitney Bowes Inc.

All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes.

We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of our products.

Due to our continuing program of product improvement, equipment and material specifications as well as performance features are subject to change without notice. Your postage meter may not have some of the features described in this book.

E-Z Seal, Postage By Phone and BUDGET MANAGER are trademarks or registered trademarks of Pitney Bowes Inc. ENERGY STAR is a registered trademark of the United States Environmental Protection Agency.

Contents - See Tabs

1 - Read This First

2 - Meet the DM1000

3 - Mail In a Minute

4 - Running Mail

5 - Set Up

6 - Adding Postage

7 - Accounting

8 - Reports

9 - Maintaining and Updating

10 - Troubleshooting

11 - Supplies and Options

Appendix A: Glossary

Appendix B: Checklist

Index

	1	Read This First

Chapter Contents

In this Guide ................................................	1-2
Other Information ........................................	1-3
Publications ...........................................	1-3
On the System .......................................	1-3
The Web .................................................	1-3
Our Help Desk .......................................	1-3
What You Need to Know
USPS Requirements .............................	1-4
Safety Requirements .............................	1-4
Telephone Safety ...................................	1-6

SV60951 Rev. A

1 Read This First

In This Guide

Chapter 1— Read This First contains important information about USPS requirements and important safety precautions.

Chapter 2—Meet the DM1000 gives an overview of the system and the location of each control and system feature. Please read this section carefully. It provides a foundation for the instructions in later sections of this book.

Chapter 3—Mail in a Minute explains how to run mail as soon as your DM1000 is installed.

Chapter 4—Running Mail explains how to run your jobs using different mail modes, as well as how and when to use the available system options.

Chapter 5—Mailing System Setup provides step-by-step instructions for customizing your system to suit your needs.

Chapter 6—Adding Postage explains how to add postage funds to your system using Pitney Bowes Postage By Phone® service.

Chapter 7—Accounting Setup explains how to setup accounts and how to track postage.

Chapter 8—Reports explains the different types of reports available and how to print them.

Chapter 9—Maintaining and Updating explains routine maintenance procedures and how to update postal rates.

Chapter 10—Troubleshooting explains how to fix problems you may encounter while using your mailing system.

Chapter 11—Supplies and Options lists the supplies available for your system and explains how to order them.

Appendix A—The Glossary explains mailing terms that are frequently used throughout the operator guide.

Appendix B—Operator Training Checklist is a list of procedures and features the Pitney Bowes representative will review with you during installation of your mailing system.

1-2	SV60951 Rev. A

Other

Information

Publications

On the System

The Web

Our Help Desk

DM1000 Operating Guide

1

Postage By Phone® Guide

This booklet details all the features of the Pitney Bowes Postage By Phone system.

Scale User Guide

If you purchase an attached scale, read this guide if you have questions about its operation.

Quick Reference Cards

Many of the tasks you need to perform, such as how to set postage, process mail, or clear jams, are summarized in the Quick Reference Cards. The cards are located in a slot in the stacker of the DM1000.

Help Key

This key is located on the IntelliLink Control Center™. Press this to access the DM1000 Help system. When you press the Help key, the help information that appears on the main screen of the control center refers to the current operation being performed by your mailing system.

To get answers to questions most frequently asked, go to: http://www.pb.com.

To place requests for service or training, go to:

http://www.pb.com and click on My Account.

To order PB supplies and accessories, go to:

http://www.pb.com and click on Supplies Online.

To view and pay invoices online, go to:

http://www.pb.com and click on My Account.

To view inventory, go to:

http://www.pb.com and click on My Account.

To add postage to your Postage By Phone account, go to:

http://www.pb.com and click on Postage By Phone.

For direct questions, call: 1.800.522.0020. Customer Service Representatives are available Monday through Friday, 8AM - 8:00PM EST.

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1 Read This First

What You Need to Know

USPS

Requirements

Safety

Requirements

Since your postal security device is licensed by the United States Postal Service (USPS), you must follow a few basic requirements.

•Mail must have the correct date and postage amount on the meter stamp.

•Metered mail must bear the ZIP Code location of the post office where the postal security device is registered.

•If you move to another ZIP Code location, you must update the ZIP Code. You can do this by calling your local Pitney Bowes support line.

•Each time you add postage through the modem, the Postage By Phone® computer automatically performs a postal inspection. If your mailing system has not detected a modem refill transaction at certain intervals, the messages “Inspection Due” and “Inspection Required” display on the IntelliLink Control Center.

•You must use Pitney Bowes tape which meets USPS specifications.

Warning! Follow normal safety precautions for all office equipment whenever you use your DM1000 Mailing System.

•Read all instructions thoroughly before attempting to operate the equipment.

•Use this equipment only for its intended purpose.

•Always follow the specific occupational safety and health standards prescribed for your workplace or area.

•Use the power cord supplied with the system and plug it into a properly grounded wall outlet that’s located near the system and easily accessible. Failure to properly ground the system can result in severe personal injury and/or fire.

•The power cord wall plug is the primary means of disconnecting the system from the AC supply.

•Avoid using wall outlets that are controlled by wall switches, or shared with other equipment.

•Do not use an adapter plug on the line cord or wall outlet.

•Do not remove the ground pin from the line cord.

•Do not route the power cord over sharp edges or trap wire between furniture.

•Make sure there is no strain on the power cord.

•Be certain the area in front of the wall outlet into which the system

1-4	SV60951 Rev. A

Safety Requirements (Cont.)

DM1000 Operating Guide

	is plugged is free from obstruction.	1
	• Keep loose clothing, neck ties, jewelry, and long hair away from all
	moving parts.

•Avoid touching moving parts or materials while the system is in use.

•Before clearing a jam, be sure system mechanisms come to a stop.

•When removing jammed material, avoid using too much force to prevent minor personal injury and damaging equipment.

•To prevent overheating, do not cover the system vent openings.

•Do not place lighted candles, cigarettes, cigars, and the like, on the system.

•Do not remove covers. Covers enclose hazardous parts that should only be accessed by Pitney Bowes Customer Service. Report any damage of covers to Pitney Bowes.

•If the IntelliLink Control Center™ display does not light, unplug the system from the wall outlet and call for service.

•Use only Pitney Bowes approved ink, tape strips, and cleaners. Call our Supply Line. If you need Material Data Safety Sheets on the supplies for OSHA requirements, contact your local Pitney Bowes branch.

If you use the AC adapter to power the IntelliLink Control Center:

•Use only the AC adapter designed specifically for the IntelliLink Control Center. Third-party AC adapters may damage the control center.

•To protect against electrical shock, plug the AC adapter into a properly grounded wall outlet.

•Do not route the AC adapter cable over sharp edges or trap it between furniture.

NOTE: Your system requires annual cleaning by your local Pitney Bowes service representative. For continued safe operation, contact your Pitney Bowes office to schedule this service.

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1 Read This First

Telephone

Safety

The mailing system base and detachable IntelliLink Control Center connect directly to an analog telephone line. For your protection, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

•Disconnect the telephone cord from the wall before removing the User Interface.

•Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.

•Avoid using a telephone or equipment that connects to a telephone line during an electrical storm. There may be a remote risk of electrical shock from lightning.

•Do not use the telephone or equipment connected to the telephone line to report a gas leak in the vicinity of the leak.

•Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

CAUTION! To reduce the risk of fire, use only 26 AWG or smaller telecommunication line cord either supplied with the system or acquired separately.

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	2	Meet the DM1000

Chapter Contents

the Mailing System..................	2-2
Features and Benefits .................................	2-3
IntelliLink Control Center ......................	2-3
Energy Star Compliance .......................	2-4
Postal Security Device ..........................	2-4
Communications Options .....................	2-4
Equipment Options ...............................	2-4
Reporting and Accounting....................	2-4
Advertisements and Inscriptions ..........	2-5
Permits ..................................................	2-5
The DM1000 Exterior Features ...................	2-6
The DM1000 Interior ...................................	2-8
The DM1000 IntelliLink
IntelliLink Control Center ..........................	2-10
Equipment Specifications .........................	2-14
Material Specifications .............................	2-16

SV60951 Rev. A

2 Meet the DM1000

Introducing the

Mailing System

Features and

Benefits

IntelliLink Control

Center™

The DM1000 is a full-featured, easy-to-use digital mailing system that you can easily customize to meet the unique requirements of each job you process.

The system automatically:

•Feeds a stack of mixed mail envelopes

•Weighs envelopes, flats and packages (up to 1 lb.)

•Applies postage directly to envelopes or to postage tapes for larger pieces of mail

•Seals envelopes with flaps open or closed

•Stacks finished pieces of mail

Your mailing system’s advanced features include:

•Large, easy-to-read graphic display shows the system’s status and prompts you through all setup operations

•Easy loading of optional advertisements and inscriptions.

•Convenient, one-button funds refill through Postage By Phone® (requires analog phone line)

•Easy-to-maintain ink jet printer provides clear, crisp meter stamp.

•Automatic date advance

•Daily piece count printing

•Versatile accounting feature stores postage costs for 25 standard accounts or 100 and 300 optional departmental accounts, depending on the options purchased

•Password protection limits access to authorized personnel

•Moistening system for envelopes and tapes; also offers no-seal and sealonly options

•Built-in roll tape, gummed or pressure-sensitive

•Communications port for an optional Pitney Bowes electronic scale, printer, personal computer or other external devices

•Full report printing capability provides hard-copy records of your postage transactions

The IntelliLink Control Center is mounted on the top of your mailing system. It has a large, easy-to-read graphic display, function keys and alpha and numeric keypads. A series of messages and menu options appear in the display to prompt you through all setup and mailing operations. You use the function keys and keypads to respond to the system prompts and select your options.

2-2	SV60951 Rev. A

	DM1000 Operating Guide
IntelliLink Control	The Modem
Center™	Your mailing system connects to an external modem which requires an
	analog telephone line using 25AWG or smaller phone cord. The modem
	allows data communications with Pitney Bowes support services as well
	as external mail/parcel carriers.
	Communications with Pitney Bowes provides many benefits:

•Convenient Postage By Phone refills: add more postage to your postal

security device at the touch of a button.	2

•Postal security device inspection by phone: you don’t have to carry your postal security device to the local Post Office for an inspection.

•Support for USPS Confirmation services. You can upload Delivery Confirmation, Signature Confirmation and E-Certified Mail transactions directly from your postal security device. You can also easily check the delivery status of these mail pieces using either the Pitney Bowes or the USPS web site.

•Ability to download optional advertisements and inscriptions.

•Ability to download rate change and software updates.

Energy Star®

Compliance

Postal Security

Device

As an ENERGY STAR Partner, Pitney Bowes has determined that the DM1000 mailing systems meet ENERGY STAR guidelines for energy efficiency. The postal security device automatically enters a low power state called a “sleep mode” if you don’t use it for a

while. This keeps energy consumption low, while maintaining the high state of readiness you expect from Pitney Bowes mailing equipment.

Office equipment is the fastest growing electricity load in the commercial buildings sector. The U.S. Environmental Protection Agency (EPA) promotes energy efficiency because electricity generation contributes to air pollution, including 35 percent of all U.S. emissions of carbon dioxide, one of the key contributors to global warming. It also accounts for 70 percent and 33 percent of all U.S. emissions of sulfur dioxides and nitrogen oxides, respectively; these contribute to acid rain and urban smog. By using more energy-efficient equipment, you can reduce both pollution and energy costs.

The ENERGY STAR program is another example of how Pitney Bowes is good for the environment and smart for business.

Your mailing system is equipped with a Postal Security Device (PSD) that incorporates the latest technology approved by the United States Postal Service to secure funds. This technology eliminates the need to perform physical inspections of your postal security device. The PSD contains the funds and performs all calculations necessary to print meter stamps that comply with current USPS standards. The PSD is located in your mailing system’s IntelliLink Control Center.

SV60951 Rev. A

2-3

2 Meet the DM1000

Communications

Options

Equipment

Options

Reporting and

Accounting

USB Port

Your mailing system has a Universal Serial Bus (USB) port that allows you to connect it to a personal computer (PC), optional scale, printer or other USBcompatible device. Your system can communicate with the following Pitney Bowes software applications or equipment through the USB port:

•Pitney Bowes Data Exchange—Captures postage accounting data and formats it for use in spreadsheet and database applications.

•Setup Software

•AccuTrac™ Mail Management System—Allows your mail system to function as a station in a networked environment so you can capture and analyze the actual costs of your entire mailing and shipping operation.

•Pitney Bowes Ascent™ Mail Center Management—Provides high performance, integrated shipment processing.

These highly flexible connectivity options mean you can easily integrate your DM1000 into your mailing operation and expand its capability at any time.

Stacker

•U7P0 Power Stacker. This provides a larger area for stacking stamped envelopes.

•J624 Laser Printer. This printer is used to print reports.

Printer

Setting up your printer is easy. Simply plug it in to the USB port and the mailing system recognizes it and automatically sets it up.

The accounting and reporting features allow you to store and retrieve postage costs for up to 25 accounts, however, you may purchase options for storing up to 100 or 300 accounts. You can specify up to three levels of accounts to track your postage expenses with precision. You can also prevent unauthorized access to any account by password protecting it.

You can print out reports for single or multiple accounts. (Note that some reports may require you to connect a USB-compatible printer to your mailing system). For more information on reports and accounts, refer to 8-Reports and 7-Accounting in this guide.

BUDGET MANAGERTM

You can also purchase the enhanced accounting package, BUDGET MANAGERTM. With BUDGET MANAGERTM you get all of the standard accounting features plus the ability to create or store:

• Up to 3000 accounts • Customized classes, carriers and fees

• Up to 50 operators

• Up to 15,000 transactions

• Customized reports

2-4	SV60951 Rev. A

DM1000 Operating Guide

Reporting and

Accounting (cont.)

Permits

A purchasable option. Not in all systems.

Advertisements

and Inscriptions

BUDGET MANAGERTM DM is an optional enhanced accounting package you can purchase for your DM series mailing system. It contains all the standard accounting features plus allows you to create and store up to 3000 accounts, 50 operators, and up to 15,000 transactions. You can also create customized reports, carriers and fees, and apply budgets and surcharges to individual accounts.

BUDGET MANAGERTM allows you to:
• Define budgets that allow you to track individual accounts against a	2
predetermined budget

•Select from an expanded set of accounting periods such as Monthly, Quarterly, Semiannual and Annual

•Apply several different types of surcharges (per piece, per transaction, or percentage of transactions.

For more information on BUDGET MANAGERTM, refer to BUDGET MANAGERTM Accounting Operator Guide, SV60957.

You can print a permit on a piece of mail instead of a meter stamp. A permit is a postal mark containing a permit number. You must bring permit mail to the post office for special processing and discount rates.

Before you use permits, you must open a permit account with the Post Office, then order permit artwork from Pitney Bowes. For information on ordering permits, see 11 - Supplies and Options.

You can select the permit mode using the Mode key on the IntelliLink Control Center. Weight is not displayed on the screen in the Permit Mode.

Advertisements and inscriptions contain, respectively, messages and postal information that you can include in the meter stamp.

A number of advertisements and inscriptions are included with your postal security device. You may order customized advertisements that bear your personalized message as well as additional standard advertisements. You can also order more inscriptions.

Advertisements and inscriptions are options you can buy through the Pitney Bowes Supply LineSM at 1.800.243.7824. (See 11 - Supplies and Options).

Advertisements and inscriptions are supplied on an art card that you insert into a slot on the side of the IntelliLink Control Center. Once installed, you can select an advertisement and/or inscription when you run a mail job.

SV60951 Rev. A

2-5

2 Meet the DM1000

The DM1000 Exterior Features

	IntelliLink Control Center	Art Card Slot	Quick
	Postal Security Device
			Reference
		Tape Moistener Cover	Cards

Power Stacker

On/Off

Switch

Main Cover

Feed Deck	Feeder Deck
	Rollers

		IntelliLink	Use the keypad to tell your system what to do.
		Control Center	The display tells you what the system is doing
			and prompts you through set up operations.
			See page 2-10 for a complete description of all
			controls.
		Postal Security Device	Stores postage funds and tracks postage
			usage and is part of the IntelliLink Control
			Center.
		Art Card Slot	Optional customized advertisements,
			inscriptions and permits are furnished on art
			cards. Insert the art card in the slot on the side
			of the IntelliLink Control Center to load your
			option.
		Tape Moistener Cover	Open this door to inspect and clean the
			moistener brush, or adjust for wet or dry tape.

2-6	SV60951 Rev. A

			DM1000 Operating Guide
		Wet/Dry Tape Lever	Move this lever down for dry tapes or
			pressure-sensitive tapes; move it up to wet
			gummed tapes.
		On/Off Switch	Turns system on and off.
		Quick Reference Cards	Provides easy-to-use operating instructions.
		Feed Deck	Load envelopes on this platform.
		Main Cover	Encloses moving parts and prevents dust		2
			contamination.
		Power Stacker	The mailing system deposits finished mail in
		Drop Stacker	the drop stacker or optional power stacker.

SV60951 Rev. A

2-7

2 Meet the DM1000

Thickness

Adjustment

Knob

E-Z Seal

Moistener

Bottle

Feed Deck

DM1000 Interior

External Device Ports

Roll Tape

Feeder Rollers

Feeder Jam

Release Lever

USB cable to

External Modem

Print

Engine

Ink Cartridge

Transport Jam

Lever

Light mail/

Postcard

Selection

Knob

External Device Ports: Your internal connection to Postage By Phone

2-8	SV60951 Rev. A

DM1000 Operating Guide

Roll Tape	The tape supply is located here. Print meter
	stamps on tape for pieces of mail that can’t
	go through the system. You can also print
	reports on tape.	2
Print Engine	Contains the printer and the ink cartridge
	that produce the meter stamp.
Ink Cartridge	Contains ink used to produce the meter
	stamp.
Transport Jam Lever	Relieves tension on parts along feeder path
	to clear jams.
Feed Deck	Transports envelopes of mixed thicknesses
	through the feeder path.
Feeder Rollers	Rollers that move the mail on the transport
	deck into the feeder.
Thickness Adjustment	Sets the system to accommodate the
Knob	thickness of the envelopes you are feeding.
Light mail/Postcard	Applies pressure to envelopes to ensure
Selection Knob	proper sealing.

Feeder Jam Release Lever Relieves tension on parts along feeder path to clear jams.

E-Z Seal Moistener Bottles Hold the E-Z Seal used to seal mail and tapes.

SV60951 Rev. A

2-9

2 Meet the DM1000

The DM1000 IntelliLink Control Center

1					Presorted First Class
			Account:		Engineering
			Class:		First Class
			Zip/Zone		06850-0123
2	Lock
3	Normal Preset Custom Presets
				1		2	3
	Mode	Menu
4				4		5	6			Start
	Class	Funds
5
				7		8	9			Tape
	Seal	Reports
6								Enter
			Clear/Back
				C		0	•
7	Accounts	Help								Stop
		?
12	Q	W	E	R	T	Y	U	I	O	P
	#	$	%		-	_	/	!	@	:
20	A	S	D	)	F	G	H	J	K	L
		*	(		+	,	'	?
		Z	X	C	V	B	N	M
		Shift				Space			Symbol

19

8

9

10

11

15

16

17

18

14

13

2-10	SV60951 Rev. A

					DM1000 Operating Guide
		1.	Five Screen Keys	The five keys directly to the left of the display
				screen allow you to select options displayed
				on the screen.
		2.	Lock Button	Deselects the current account. If no account
				is selected it locks the IntelliLink Control
				Center.
		3.	Normal Preset Key	Returns you to the most commonly used			2
				setting.
		4. Mode Key		Press to choose from variety of mail
				processing modes.
		5.	Class Key	Enables you to select the correct class for
				your mailing (for example: First Class, Priority,
				Media Mail.)
		6.	Seal Key	Allows you to choose to moisten and seal
				envelopes without applying postage or any
				printing on the piece of mail.
		7.	Accounts Key	Press to set up or edit accounts.
		8.	Custom Preset Key	Press to choose frequently used system
				settings for running different jobs.
		9. Menu Key		Press to view the settings and options
				available:
				•	Meter Stamp Options
				•	Setup
				•	Zero Scale
				•	Rates Details
				•	Multiple Tapes
				•	Adjust Display Contrast
				•	Confirmation Services
				•	Maintenance
				•	Turn Features On
				•	Volume Control
				•	Currency Add
				•	Display Metric Weight

SV60951 Rev. A

2-11

2 Meet the DM1000

	10.	Funds Key	Allows you to obtain the following information:
			• Funds Available in PSD
			•	Funds Used
			• Total pieces of mail processed by the
				system
			•	Quick Refill
			•	Other Refill Amount
			• Get Postage By Phone® Balance
	11.	Reports Key	Offers a selection of different types of reports
			to run.
	12.	Help Key	Press to get detailed information about a
			screen you are viewing.
	13. Number Keyboard		Press numbered keys to enter postage
			amounts and weight.
	14.	Enter Key	Press to complete the entry of information you
			have typed using the number and alpha keys.
	15.	Arrow Keys	Allow you move between new menus, scroll
			menus, or select options.
	16.	Start Key	Begins processing the pieces of mail with the
			options you have selected.
	17.	Tape Key	Allows you to print postage tapes for
			packages and pieces of mail that are too big
			for processing through the mailing system.
	18.	Stop Key	Ends a mail or tape processing job in
			progress.
	19.	Alpha Keyboard	Use to enter accounts and other setup
			information. The keyboard is underneath a
			cover that hinges open for access.
			Press shift key for capital letters and the
			space key for inserting space when needed.
			The symbol key is not for use in the U.S.
	20.	Clear Key	Press to clear an entry, or go to the previous
			screen or screens.

Alpha Keyboard Fold Out Cover

2-12	SV60951 Rev. A

DM1000 Operating Guide

	The Main Screen
	Presorted ClassFirst	6
1		7	2
2		8
3
4
		9
	5

The content of the main screen depends upon the current mode of the system. Only main screens contain a meter stamp and the main status.

1. Advertisement Display The optional message to be printed on the envelopes or tape (if selected).

2.	Account	The account name to which postage is
		charged.
3.	Class	The currently selected class of the piece of
		mail.
4.	Main Status Area	Displays important information such as
		warnings.

5. Weight Display Area Displays the weight of the piece of mail.

6.	Mode	The mode in which the piece of mail will be
		processed or what the next required action will
		be.
7.	Meter Stamp	The official USPS stamp with postage printed
		on an envelope or tape.
8.	Inscription	Optional postal message regarding class or
		special services.
9.	Batch Count	The number of pieces of mail run in a job.

SV60951 Rev. A

2-13

2 Meet the DM1000

Equipment

Specifications

Length

•Without a Drop Stacker or Power Stacker

•With A DropStacker

•With Power Stacker Width

Height (cover closed)

Power

Compliance:

Operating

Temperature

BTUs per Hour

Ink Usage

Printhead Life

External Modem

Phone Cord - Analog Line

56 inches (142.24cm)

68 inches (172.72cm)

100 inches (254cm)

24 inches (60.96 cm)

21 inches (53.34 cm)

100-240 VAC

UL 1950, UL Listed

40°F (4°C) to 109°F (43°C) Temperature will vary depending on the material used

Approximately 1295

45,000 pieces with no advertisements, permits, or inscriptions

30,000 pieces with advertisements, permits, or inscriptions

1.5 years shelf/installed life

1,000,000 cycles

56 bytes/sec

25 AWG or smaller phone cord

2-14	SV60951 Rev. A

Equipment

Specifications

DM1000 Operating Guide

Optimum

Performance

Mail Processing Speed Max. Pieces per Minute (PPM)

	Model *	In WOW Mode	In Non-WOW Mode
	DW00	120 PPM	240 PPM
	DW01	N/A	240 PPM

The actual throughput of the system varies depending

on the material processed, system condition, and 2 operator skill.

*Model numbers are on labels located under the main cover on the real panel of your mailing system.

•Gummed tape throughput 35-40 tapes per minute, depending on the model

•Adhesive tape throughput is 40 tapes per minute with meter stamp only and 35 tapes per minute with advertisements and inscriptions

Advertisement	•	Up to 10 advertisement
Storage
Inscription Storage	•	Up to 20 inscriptions

Accounting

Postal Security

Device Settings

•25 accounts standard

100 or 300 accounts optional

•BUDGET MANAGER™ Optional

•Maximum Stamp: $99.99 Reset Type: Postage By Phone

•Piece count: Up to 8 digits (non-resettable)

•Batch count: Up to 8 digits (resettable)

SV60951 Rev. A

2-15

2 Meet the DM1000

Material

Specifications

Mailing Materials

You get the best results from your mailing system when the materials you use conform to the specifications below. Apply tape to pieces of mail that are too big for system processing.

Envelope Dimensions (see figure, next page)

Minimum:	3-1/2 in. x 5 in. (89 mm x 127 mm) postcard size.
Maximum:	13 in. x 15 in. (330 mm x 381 mm) without W-O-W®
	13 in. x 13 in. (330 mm x 330 mm) with W-O-W

Envelope Flap Depth For Sealing

Flap Open
Minimum:	.75 in. (19 mm)
Maximum:	4 in. (101.6 mm)
Flap Closed
Minimum:	.75 in. (19 mm)
Maximum:	2.75 in. (69.8 mm)

NOTE: Certain types of envelopes must be fed flap open to ensure proper sealing. These include: square flapped mail, mail with deep, pointed flaps, and catalogs.

Envelope Thickness

Minimum:	0.007 in. (0.18 mm)
Maximum:	3/4 in. (18 mm)

Acceptable Envelope Materials Include

•Standard envelope paper

•Self-mailers

•Tri-fold mail

•Pre-sealed envelopes

Envelope Flap Profiles

•Commercial (square and baronial)

•Executive

•Monarch

Mail Weight

5 lbs. (2.27kg) maximum for each piece (Non W-O-W) 1 lb. (.45 k g) maximum for each piece (W-O-W)

Tape Roll Width

1 1/17 inches (36mm) wide

4.5 (114.3mm) or 5 inch (127mm) rolls

2-16	SV60951 Rev. A

DM1000 Operating Guide

Envelope Specifications for DM1000

NOT Drawn to Scale

	<	13 in. (330mm)		>
	>	>
		3-7/8 in. (98mm)		2
		>
13		Maximum
in.(381mm)withoutW-O-W;	in.(330mm)withW-O-W
15
		<	5 in. (127mm)	>
		>	>
			1 in. (25.4mm)
			>
		3.5 in.	Minimum
		(89mm)
	>	>
SV60951 Rev. A				2-17

	3	Mail In A Minute

Chapter Contents

a Minute ...........................................	3-2
Preparing Your Mail ....................................	3-2
Running a Piece of Mail ..............................	3-2
Printing a Postage Tape..............................	3-3

SV60951 Rev. A