Panasonic KX-TG8231, KX-TG8232 User Manual

Operating Instructions

Expandable Digital Cordless

Answering System

Model No. KX-TG8231

with 2 Handsets

Model No. KX-TG8232

Model shown is KX-TG8231.

This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider/ telephone company.

Charge the handset batteries for 7 hours before initial use.

Please read these Operating Instructions before using the unit and save them for future reference.

For assistance, visit our website:

http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.

Table of Contents

Introduction

Product information . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . 3 Important safety instructions . . . . . . . 5 For best performance . . . . . . . . . . . . 7

Preparation

Controls. . . . . . . . . . . . . . . . . . . . . . . 9 Displays. . . . . . . . . . . . . . . . . . . . . . 10 Connections . . . . . . . . . . . . . . . . . . 11 Battery installation and replacement 12 Battery charge. . . . . . . . . . . . . . . . . 13 Screen saver mode . . . . . . . . . . . . . 14 Symbols used in these operating instructions . . . . . . . . . . . . . . . . . . . 14 Setting up the unit before use . . . . . 14

Making/Answering Calls

Making calls. . . . . . . . . . . . . . . . . . . 16 Answering calls . . . . . . . . . . . . . . . . 16 Useful features during a call . . . . . . 17

Phonebook

Handset phonebook . . . . . . . . . . . . 19 Copying handset phonebook entries 22

Caller ID Service

Using Caller ID service . . . . . . . . . . 23 Caller list . . . . . . . . . . . . . . . . . . . . . 24

Programming

Programmable settings . . . . . . . . . . 26

Answering System

Answering system . . . . . . . . . . . . . . 30 Turning the answering system on/off 30 Greeting message . . . . . . . . . . . . . . 30 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 31 Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 32 Remote operation . . . . . . . . . . . . . . 33 Answering system settings . . . . . . . 34

Voice Mail Service

Using Voice Mail service . . . . . . . . . 36

Multi-unit Operation

Operating additional handsets . . . . 37 Intercom . . . . . . . . . . . . . . . . . . . . . 37 Transferring calls between handsets, conference calls . . . . . . . . . . . . . . . 37 Registering a handset to a base unit 38

Useful Information

Belt clip . . . . . . . . . . . . . . . . . . . . . . 40 Headset (optional). . . . . . . . . . . . . . 40 Error messages. . . . . . . . . . . . . . . . 41 Troubleshooting . . . . . . . . . . . . . . . 42 FCC and other information . . . . . . . 48 Specifications . . . . . . . . . . . . . . . . . 51 Customer services . . . . . . . . . . . . . 52 Warranty . . . . . . . . . . . . . . . . . . . . . 53

Index

Index . . . . . . . . . . . . . . . . . . . . . . . . 55

2	For assistance, please visit http://www.panasonic.com/help

Introduction

Product information

Thank you for purchasing a Panasonic cordless telephone.

These operating instructions can be used for the following models:

KX-TG8231		KX-TG8232

Accessory information

Supplied accessories

				Quantity
No.	Accessory item		Order number	KX-TG	KX-TG
				8231B	8232B
1	AC adaptor for base unit		PQLV207V	1	1
2	Telephone line cord		PQJA10075Z	1	1
3	Rechargeable batteries		HHR-4DPA	2	4
	AAA (R03) size		(Part No. HHR-55AAABU)
4	Handset cover*1		PQYNTG8200ER	1	2
5	Belt clip		PQKE10481Z1	1	2
6	Charger		PQLV30056Y	–	1
7	AC adaptor for charger		PQLV209V	–	1
*1 The handset cover comes attached to the handset.
1	2	3	4	5
6	7

For assistance, please visit http://www.panasonic.com/help

3

Introduction

Additional/replacement accessories

Accessory item	Order number
2 rechargeable nickel metal	HHR-4DPA
hydride (Ni-MH) batteries, AAA
(R03) size
Headset	KX-TCA60, KX-TCA86, KX-TCA88HA, KX-
	TCA92, KX-TCA93, KX-TCA94, or KX-TCA95
T-adaptor	KX-J66

Expanding your phone system

You can expand the phone system by	Handset (optional): KX-TGA820
registering optional handsets to a single
base unit.

LA maximum of 6 total handsets (supplied and optional) can be registered to a single base unit.

Sales and support information

LTo order additional/replacement accessories, call 1-800-332-5368.

LTTY users (hearing or speech impaired users) can call 1-866-605-1277.

4	For assistance, please visit http://www.panasonic.com/help

Introduction

Important safety instructions

When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1.Read all instructions carefully.

2.Follow all warnings and instructions marked on the product.

3.Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a dry soft cloth for cleaning.

4.Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.

5.Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.

6.Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.

7.Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8.Do not place objects on the power cord. Install the product where no one can step or trip on the cord.

9.Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

10.Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.

11.To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.

12.Unplug the product from power outlets and take to an authorized service center when the following conditions occur:

A.When the power cord is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

E.If the product has been dropped or physically damaged.

F.If the product exhibits a distinct change in performance.

13.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14.Do not use the product to report a gas leak, when in the vicinity of the

leak.

SAVE THESE INSTRUCTIONS

WARNING

LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

For assistance, please visit http://www.panasonic.com/help

5

Introduction

LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262).

LDo not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use.

LDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms.

Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

LCompletely insert the AC adaptor/ power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

LRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

CAUTION

Installation

LNever install telephone wiring during a lightning storm.

LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.

LNever touch uninsulated telephone wires or terminals unless the telephone line has been

disconnected at the network interface.

LUse caution when installing or modifying telephone lines.

LDo not touch the plug with wet hands. LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product

and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

LWe recommend using the battery(ies) noted on page 4. Use only rechargeable battery(ies).

LDo not mix old and new battery(ies). LDo not dispose of the battery(ies) in a fire, as they may explode. Check with local waste management codes for

special disposal instructions. LDo not open or mutilate the

battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.

LCharge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.

LOnly use a compatible base unit (or charger) to charge the battery(ies). Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the battery(ies) to swell or explode.

6	For assistance, please visit http://www.panasonic.com/help

Introduction

Medical

LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Notice for product disposal, transfer, or return

LThis product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as phonebook or caller list entries from the memory before you dispose, transfer or return the product.

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

LFor maximum coverage and noisefree communications, place your base unit:

–at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.

–away from electronic appliances such as TVs, radios, personal

computers, wireless devices or other phones.

–avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).

LCoverage and voice quality depends on the local environmental conditions.

LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.

Environment

LKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.

LThe product should not be exposed to direct sunlight.

LDo not place heavy objects on top of the product.

LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.

LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.

For assistance, please visit http://www.panasonic.com/help

7

Introduction

Routine care

LTo clean the product, use a dry soft cloth. The outer surface of the product can be scratched by wiping or rubbing with a hard cloth.

LDo not use benzine, thinner, or any abrasive powder.

8	For assistance, please visit http://www.panasonic.com/help

Preparation

Controls

Base unit

A B

C D	E
F G H I	J K

ACharge contacts

BSpeaker

C{4} (ERASE)

D{^} (VOL.: Volume up)

E{s} (ANSWER ON)

ANSWER ON indicator

F{7} (Repeat)

G{■} (STOP)

H{6} (Message)

Message indicator

I{V} (VOL.: Volume down)

J{x} (LOCATOR)

K{8} (Skip)

Handset

A

I

J

BB

CK

D L

E

F

G	M
H	N

O

ASpeaker

BSoft keys

CJoystick

D{C} (TALK)

E{s} (SP-PHONE: Speakerphone)

FHeadset jack

GDial keypad ({*}: TONE)

H{FLASH} {CALL WAIT}

IReceiver

JDisplay

K{OFF}

L{MUTE} {CLEAR}

M{INTERCOM} {TRANSFER}

NMicrophone

OCharge contacts

For assistance, please visit http://www.panasonic.com/help

9

Preparation

Using the joystick

The handset joystick can be used to navigate through menus and to select items shown on the display, by pushing it up {^}, down {V}, left {<}, or right

{>}.

Adjusting the receiver or speaker volume

Push the joystick up or down while talking.

Volume up

Volume down

Soft keys

The handset features 2 soft keys and a joystick. By pressing a soft key, or by pressing the center of the joystick, you can select the feature shown directly above it on the display.

MENU REDIAL

Displays

Handset display items

Item Meaning

wWithin range of a base unit LWhen flashing: Handset is searching for base unit

(page 44).

e Alarm is on. (page 28)

kHandset is on an outside call.

#Speaker is on.

~Ringer volume is off. (page 17, 27)

!Call privacy mode is on. (page 17)

Handset number

LLine is being used by another handset for calling, registration, etc.

LAnswering system is being used by another handset or the base unit.

&Battery level

Menu icons

When in standby mode, pressing down on the center of the joystick reveals the handset’s main menu. From here you can access various features and settings.

Icon Feature

j View Caller ID

M Display settings

K Set date & time

10	For assistance, please visit http://www.panasonic.com/help

Preparation

Icon Feature

I Answering device

Initial settings

Customer support

Connections

Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C).

Base unit

LUse only the supplied Panasonic AC adaptor PQLV207.

LUse only the supplied telephone line cord.

C

Hooks

A

B

(120 V AC, 60 Hz)

To single-line telephone jack (RJ11C)

Charger (KX-TG8232)

LUse only the supplied Panasonic AC adaptor PQLV209.

C Hooks

Fasten the AC adaptor cord to prevent it from being disconnected.

B

(120 V AC, 60 Hz)

Note:

LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

LThe AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

LThe unit will not work during a power failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 4).

For assistance, please visit http://www.panasonic.com/help

11

Preparation

If you subscribe to a DSL service

Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:

–Noise is heard during conversations.

–Caller ID features do not function properly.

To single-line telephone jack (RJ11C)

Noise filter

Battery installation and replacement

Important:

LUse only the supplied rechargeable batteries noted on page 3, 6.

LUSE ONLY rechargeable Ni-MH batteries AAA (R03) size.

LDo NOT use Alkaline/Manganese/NiCd batteries.

LEnsure correct polarities (S, T) when installing the batteries.

LWipe the battery ends (S, T) with a dry cloth.

LWhen installing the batteries, avoid touching the battery ends (S, T) or the unit contacts.

LWhen replacing batteries, we recommend using the Panasonic rechargeable batteries noted on page 4, 6.

1Press the notch on the handset cover firmly, and slide it in the direction of the arrow.

2Insert the batteries negative (T) end first. Close the handset cover.

Rechargeable Ni-MH ONLY

Note:

LWhen replacing batteries, remove the old batteries.

12	For assistance, please visit http://www.panasonic.com/help

Preparation

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased.

Please call 1-800-8-BATTERY (1-800- 822-8837) for information on how to recycle this battery.

Battery charge

Place the handset on the base unit or charger for 7 hours before initial use.

LWhile charging, “Charging” is displayed. When the batteries are fully charged, “Charge completed” is displayed.

Base unit:

Charger*1:

*1 KX-TG8232

Note:

LIt is normal for the handset to feel warm during charging.

LIf you want to use the handset immediately, charge the batteries for at least 15 minutes.

LClean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.

LWhen the batteries are empty, the entire display may go blank and “Charging” may not be displayed for about 10 minutes even if you place the handset on the base unit or charger.

Battery level

Battery icon Battery level

&High

(	Medium
)	Low
	LWhen flashing:
	Needs to be
	charged.

Note:

LWhen the batteries need to be charged, the handset beeps intermittently during use.

Panasonic Ni-MH battery performance (supplied batteries)

Operation	Operating time
In continuous use	12 hours max.
In continuous	150 hours max.
standby mode

Note:

LBattery operating time may be shortened over time depending on usage conditions and surrounding temperature.

LBattery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use.

For assistance, please visit http://www.panasonic.com/help

13

Preparation

LAfter the handset is fully charged, displaying “Charge completed”, it may be left on the base unit or charger without any ill effect on the batteries.

LThe battery level may not be displayed correctly or the entire display may go blank after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for 7 hours.

Screen saver mode

The backlight will turn off completely after 1 minute of inactivity if the handset is not on the base unit or charger. Press {OFF} to turn the display on again.

Symbols used in these operating instructions

Symbol	Meaning
{ }	The words in the brackets
	indicate button names/
	soft key names on the
	handset and base unit.
	Example:
	Unit keys: {C}, {OFF}
	Soft keys: {C},
	{REDIAL}
i	Proceed to the next
	operation.
“ ”	The words in quotations
	indicate the menu on the
	display.
	Example: “Alarm”

Symbol	Meaning
{V}/{^}:	Push the handset joystick
“ ”	down or up to select the
	words in quotations.
	Example: {V}/{^}: “Off”

Setting up the unit before use

Display language

You can select either “English” or “Español” as the display language. The default setting is “English”.

1{MENU} (center of joystick)

2Select Mby pushing the joystick in any direction. i {SELECT}

3Push the joystick up or down to select “Change language”. i

{SELECT}

4Push the joystick up or down to select the desired language.

5Press down the center of the joystick to save.

6{OFF}

Note:

LHow to change from Spanish back to English:

1{MENU} (center of joystick) i

Mi {SELEC.}

2{V}/{^}: “Cambiar idioma” i

{SELEC.}

3{V}/{^}: “English” i {SAVE} i {OFF}

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Preparation

Voice guidance language

You can select either “English” or “Español” as the voice guidance language of the answering system (page 30). The default setting is

“English”.

1{MENU} (center of joystick)

2Select Iby pushing the joystick in any direction. i {SELECT}

3Push the joystick up or down to select “Settings”. i {SELECT}

4Push the joystick up or down to select “Voice prompt”. i

{SELECT}

5Push the joystick up or down to select the desired language. i

{SAVE} i {OFF}

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.

1{MENU} (center of joystick)

2Select *by pushing the joystick in any direction. i {SELECT}

3Push the joystick up or down to select “Set tel line”. i

{SELECT}

4Push the joystick up or down to select “Set dial mode”. i

{SELECT}

5Push the joystick up or down to select the desired setting. i

{SAVE} i {OFF}

Date and time

Set the correct date and time so that:

–You can use the alarm function (page 28).

–The unit will announce the day and time a message was recorded when you play back on the answering system (page 31).

1{MENU} (center of joystick)

2Select Kby pushing the joystick in any direction. i {SELECT}

3Push the joystick up or down to select “Date and time”. i

{SELECT}

4Enter the current month, date, and year.

Example: August 15, 2007

{0}{8} {1}{5} {0}{7}

5Enter the current hour and minute (12-hour clock format).

Example: 9:30

{0}{9} {3}{0}

6Press {*} to select “AM” or “PM”.

7{SAVE} i {OFF}

Note:

LWhen English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.

LIf you make a mistake when entering the date and time, push the joystick right, left, up, or down to move the cursor, then make the correction.

LThe date and time may be incorrect after a power failure. In this case, set the date and time again.

For assistance, please visit http://www.panasonic.com/help

15

Making/Answering Calls

Making calls

1Dial the phone number.

LTo correct a digit, press {CLEAR}.

2Press {C}.

3When you finish talking, press {OFF} or place the handset on the base unit or charger.

Using the speakerphone

1Dial the phone number, and press

{s}.

LSpeak alternately with the other party.

2When you finish talking, press

{OFF}.

Note:

LFor best performance, use the speakerphone in a quiet environment.

LTo switch back to the receiver, press

{C}.

Adjusting the receiver/speaker volume

Push the joystick up or down repeatedly while talking.

Making a call using the redial list

The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).

1{REDIAL} (right soft key)

2{V}/{^}: Select the desired phone number.

3{C}

Erasing a number in the redial list

1 {REDIAL} (right soft key)

2{V}/{^}: Select the desired phone number.

3{ERASE}

4{V}/{^}: “Yes” i {SELECT} i

{OFF}

Note:

LStep 3 variation:

{MENU} i {V}/{^}: “Erase” i

{SELECT}

Erasing all numbers in the redial list

1{REDIAL} (right soft key)

2{MENU} i {V}/{^}: “Erase all” i {SELECT}

3{V}/{^}: “Yes” i {SELECT}

PAUSE button (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 21).

For example, if you need to dial the line access number “9” when making outside calls with a PBX:

1{9} i {PAUSE} i Dial the phone number.

2{C}

Note:

LA 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses.

Answering calls

1Press {C} or {s} when the unit rings.

LYou can also answer the call by pressing any dial key from {0} to

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Making/Answering Calls

{9}, {*}, or {#}. (Any key talk feature)

2When you finish talking, press {OFF} or place the handset on the base unit or charger.

Note:

LYou can change the ringer tone (page 27). You can also adjust the handset ringer volume (page 27).

Auto talk

You can answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. To turn this feature on, see page 28.

Temporary ringer off

While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {~} or {OFF}.

Useful features during a call

MUTE button

While mute is turned on, you can hear the other party, but the other party cannot hear you.

To mute your voice, press {MUTE}. LTo return to the conversation, press

{MUTE} again or {C}.

FLASH button

Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services.

Note:

LTo change the flash time, see page 27.

For Call Waiting service users

To use Call Waiting, you must subscribe to the Call Waiting service of your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Please contact your service provider/ telephone company for details and availability of this service in your area. Press {CALL WAIT} to answer the 2nd call.

LTo switch between calls, press

{CALL WAIT}.

Temporary tone dialing (for rotary/pulse service users)

You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.).

Press {*} (TONE) before entering access numbers which require tone dialing.

Call share

This feature allows the handset to join an existing outside call.

To join the conversation, press {C} when the other handset is on an outside call.

Note:

LA maximum of 3 parties (including 1 outside party) can join a conversation using 2 extensions.

Call privacy

Call privacy allows you to prevent other users from joining your conversations with outside callers. To allow other

For assistance, please visit http://www.panasonic.com/help

17