Nortel Networks 450, 325, 4500, 425, 5500 User Manual

4 (1)

Nortel Secure Network Access Switch

Using the Command Line

Interface

Release: 2.0

Document Revision: 03.01

www.nortel.com

NN47230-100

320818-D

Nortel Secure Network Access Switch

Release: 2.0

Publication: NN47230-100

Document status: Standard

Document release date: 28 July 2008

Copyright © 2007, 2008 Nortel Networks

All Rights Reserved.

Sourced in Canada, the United States of America, and India

LEGAL NOTICE

While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS "WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to change without notice.

Nortel, the Nortel logo, and the Globemark are trademarks of Nortel Networks.

All other trademarks are the property of their respective owners.

3

.

Contents

 

Software license

 

 

 

11

 

 

 

 

 

 

New in this release

 

 

15

 

Features

15

 

 

 

 

 

 

 

Other changes

16

 

 

 

 

 

 

 

 

 

 

 

 

 

Introduction

 

 

 

 

 

17

 

Before you begin

18

 

 

 

 

Text conventions

18

 

 

 

 

Related information

20

 

 

 

 

Publications

20

 

 

 

 

 

Online

21

 

 

 

 

 

 

 

How to get help

 

21

 

 

 

 

 

 

 

 

 

 

 

 

 

Overview

 

 

 

 

 

23

 

The Nortel SNAS

24

 

 

 

 

Elements of the Nortel SNAS 25

 

 

 

Supported users

25

 

 

 

 

Supporting additional users with the software license file 26

 

 

Role of the Nortel SNAS

27

 

 

 

Nortel SNAS clusters 35

 

 

 

Interface configuration

35

 

 

 

Nortel SNAS configuration and management tools 36

 

 

Nortel SNAS configuration roadmap

37

 

 

 

 

 

 

 

 

 

 

Initial setup

 

 

 

 

 

41

 

Before you begin

41

 

 

 

 

About the IP addresses

42

 

 

 

Initial setup 43

 

 

 

 

 

 

 

Setting up a single Nortel SNAS device or the first in a cluster

43

 

Adding a Nortel SNAS device to a cluster 50

 

 

Next steps

54

 

 

 

 

 

 

 

Applying and saving the configuration

55

 

 

 

 

 

Managing the network access devices

57

 

Before you begin

57

 

 

 

 

 

 

 

 

 

Nortel Secure Network Access Switch

 

 

 

 

Using the Command Line Interface

 

 

 

 

NN47230-100 03.01

Standard

 

 

 

 

 

 

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Copyright © 2007, 2008 Nortel Networks

4

Managing network access devices

58

 

Roadmap of domain switch commands

58

Adding a network access devices

60

 

Deleting a network access devices 64

 

Configuring the network access devices

64

Mapping the VLANs

66

 

 

 

Managing SSH keys

68

 

 

 

Monitoring switch health

73

 

 

Controlling communication with the network access devices 74

Configuring SSCPLite

74

 

 

 

Configuring SNMP Profiles

75

 

 

Configuring SNMP Versions

76

 

 

Configuring SSCPLite Community

77

 

Configuring SNMP Templates 77

 

 

Configuring the domain

 

 

79

Configuring the domain 79

 

 

 

Roadmap of domain commands

81

 

Creating a domain

83

 

 

 

Deleting a domain

89

 

 

 

Configuring domain parameters

89

 

Configuring the Nortel Health Agent check

92

Configuring the SSL server

97

 

 

Configuring HTTP redirect

107

 

 

Browser-Based Management Configuration

108

Browser-Based Management Configuration with SSL 108

Configuring advanced settings 109

 

Configuring RADIUS accounting

110

 

Configuring local DHCP services

115

 

Creation of the location 123

 

 

Configuring Lumension PatchLink integration 124

Configuration of the RADIUS server

127

Overview of RADIUS server

127

 

802.1x functionality 127

 

 

Roadmap of RADIUS server configuration commands

128

Configuration of the RADIUS server 129

 

Configuration of the client

130

 

Configuration of the realms

131

 

Configuration of the dictionary 133

 

Configuration of the RADIUS accounting 134

 

Configuration of the RADIUS authentication methods

134

Configuration of the EAP authentication methods 136

 

Select the server certificate

137

 

Select the CA certificate

138

 

Nortel Secure Network Access Switch

Using the Command Line Interface

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5

 

 

 

 

Configuration of Microsoft NAP Interoperability

139

 

Roadmap of NAP configuration commands

 

139

 

 

 

Configuration of NAP Interoperability

140

 

 

 

 

 

Probation Settings

141

 

 

 

 

 

 

 

 

 

Remote Network Policy Servers

142

 

 

 

 

 

System Health Validators

143

 

 

 

 

 

 

 

Configuration of Windows System Health Validator

144

 

 

 

 

 

 

 

 

Configuring groups and profiles

 

 

 

149

 

Overview

149

 

 

 

 

 

 

 

 

 

 

 

Groups

150

 

 

 

 

 

 

 

 

 

 

 

Linksets

151

 

 

 

 

 

 

 

 

 

 

 

SRS rule 151

 

 

 

 

 

 

 

 

 

 

 

Extended profiles

151

 

 

 

 

 

 

 

 

 

Before you begin

152

 

 

 

 

 

 

 

 

 

Configuring groups and extended profiles

153

 

 

 

Roadmap of group and profile commands

153

 

 

 

Configuring groups

156

 

 

 

 

 

 

 

 

 

Configuring client filters

162

 

 

 

 

 

 

 

 

Configuring extended profiles

164

 

 

 

 

 

 

Creating RADIUS attributes to a group

166

 

 

 

Mapping linksets to a group or profile

167

 

 

 

Creating a default group

169

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Configuring authentication

 

 

 

 

 

171

 

Overview

171

 

 

 

 

 

 

 

 

 

 

 

Before you begin

172

 

 

 

 

 

 

 

 

 

Configuring authentication

174

 

 

 

 

 

 

 

 

Roadmap of authentication commands

174

 

 

 

Configuring authentication methods

177

 

 

 

 

Configuring advanced settings

179

 

 

 

 

 

 

Configuring RADIUS authentication

180

 

 

 

 

Configuring LDAP authentication

187

 

 

 

 

 

Configuring local database authentication

200

 

 

 

Specifying authentication fallback order

209

 

 

 

 

 

 

 

Managing system users and groups

 

211

 

User rights and group membership

211

 

 

 

 

 

Managing system users and groups

212

 

 

 

 

 

Roadmap of system user management commands

212

 

 

Managing user accounts and passwords

 

213

 

 

 

Managing user settings

216

 

 

 

 

 

 

 

Managing user groups 217

CLI configuration examples 218

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

28 July 2008

Copyright © 2007, 2008 Nortel Networks

6

Customizing the portal and user logon

227

Overview 227

 

 

 

Captive portal and Exclude List

228

 

Portal display 230

 

 

 

Managing the end user experience 237

 

Customizing the portal and logon

238

 

Roadmap of portal and logon configuration commands

238

Configuring the captive portal

240

 

Configuring the Exclude List

240

 

Changing the portal language

241

 

Configuring the portal display

244

 

Changing the portal colors

249

 

Configuring custom content

250

 

Configuring linksets 251

 

 

 

Configuring links 253

 

 

 

Configuring system settings

 

257

Configuring the cluster

257

 

 

 

 

Roadmap of system commands 258

 

Configuring system settings

262

 

 

Configuring the Nortel SNAS host

264

 

Configuring host interfaces

268

 

 

Configuring static routes

270

 

 

Configuring host ports

271

 

 

 

Managing interface ports

272

 

 

Configuring the Access List

273

 

 

Configuring date and time settings

274

 

Configuring DNS servers and settings 276

Configuring RSA servers

279

 

 

Configuring syslog servers

 

279

 

 

Configuring administrative settings

281

 

Enabling TunnelGuard SRS administration

284

Configuring Nortel SNAS host SSH keys

284

Configuring RADIUS auditing 286

 

Configuring authentication of system users

290

Configuration of auto blacklisting

293

 

Configuration of harden password

295

 

Managing certificates

297

Overview 297

 

Key and certificate formats 298

 

Creating certificates 299

 

Installing certificates and keys 299

 

Saving or exporting certificates and keys

300

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

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Copyright © 2007, 2008 Nortel Networks

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Updating certificates 300

 

 

 

Managing private keys and certificates

301

 

 

Roadmap of certificate management commands 301

 

Managing and viewing certificates and keys 302

 

Generating and submitting a CSR

305

 

 

Adding a certificate to the Nortel SNAS

310

 

Adding a private key to the Nortel SNAS

312

 

Importing certificates and keys into the Nortel SNAS

314

Displaying or saving a certificate and key

316

 

Exporting a certificate and key from the Nortel SNAS

318

Generating a test certificate 320

 

 

 

Configuring SNMP

323

Configuring SNMP 324

 

Roadmap of SNMP commands 324

Configuring SNMP settings

325

Configuring the SNMP v2 MIB 326

Configuring the SNMP community 327

Configuring SNMPv3 users

328

Configuring SNMP notification targets 331

Configuring SNMP events

332

Viewing system information and performance statistics

337

Viewing system information and performance statistics 337

 

Roadmap of information and statistics commands 337

 

Viewing system information

339

 

Viewing alarm events

344

 

 

Viewing log files 345

 

 

 

Viewing AAA statistics

346

 

 

Viewing all statistics

348

 

 

Kicking by username or address 349

 

Nortel SNAS TPS Interface

349

 

Maintaining and managing the system

351

Managing and maintaining the system 352

 

 

Roadmap of maintenance and boot commands

352

Performing maintenance 353

 

 

Backing up or restoring the configuration

356

 

Configuring the Nortel SNAS scheduler

359

 

Managing Nortel SNAS devices 361

 

 

Managing software for a Nortel SNAS device

363

Upgrading or reinstalling the software

367

Upgrading the Nortel SNAS 367

 

Performing minor and major release upgrades

368

Activating the software upgrade package 369

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

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Copyright © 2007, 2008 Nortel Networks

8

Reinstalling the software 372

Before you begin 372

Reinstalling the software from an external file server 373

Reinstalling the software from a CD 375

The Command Line Interface

377

Connecting to the Nortel SNAS 378

Establishing a console connection

378

Establishing a Telnet connection

 

379

Establishing a connection using SSH 380

Accessing the Nortel SNAS cluster

381

CLI Main Menu or Setup 383

 

 

Command line history and editing

383

Idle timeout 383

 

 

Configuration example

 

385

Scenario 385

 

 

Steps 387

 

 

Configure the network DNS server

388

 

Configure the network DHCP server 388

 

Configure the network core router

392

 

Configure the Ethernet Routing Switch 8300

393

Configure the Ethernet Routing Switch 5510

395

Configure the Nortel SNAS 397

 

 

Troubleshooting

 

 

 

 

 

403

Troubleshooting tips

403

 

 

 

 

Cannot connect to the Nortel SNAS using Telnet or SSH 403

Cannot add the Nortel SNAS to a cluster

405

Cannot contact the MIP

406

 

 

 

The Nortel SNAS stops responding

407

 

A user password is lost

408

 

 

 

A user fails to connect to the Nortel SNAS domain 409

Trace tools 409

 

 

 

 

 

 

System diagnostics

410

 

 

 

 

Installed certificates

410

 

 

 

Network diagnostics

410

 

 

 

Active alarms and the events log file

412

 

Error log files

412

 

 

 

 

 

Using the CLI 413

 

 

 

 

 

 

Global commands

 

414

 

 

 

 

Command line history and editing

416

 

CLI shortcuts

417

 

 

 

 

 

Using slashes and spaces in commands

419

IP address and network mask formats

420

 

Nortel Secure Network Access Switch

 

Using the Command Line Interface

 

NN47230-100 03.01

Standard

 

 

 

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Copyright © 2007, 2008 Nortel Networks

9

Variables 420

 

 

 

 

CLI Main Menu

421

 

 

 

CLI command reference 422

 

 

Information menu

422

 

 

Statistics menu

423

 

 

Configuration menu

424

 

 

Boot menu

448

 

 

 

Maintenance menu

449

 

 

Syslog messages by message type 451

 

Operating system (OS) messages

452

 

System Control Process messages

453

 

Traffic Processing Subsystem messages 457

 

Start-up messages

461

 

 

AAA subsystem messages 461

 

 

NSNAS subsystem messages 463

 

 

Syslog messages in alphabetical order

465

 

Supported MIBs

477

 

 

 

Supported traps

481

 

 

 

485

 

 

 

 

 

Install All Administrative Tools (Windows 2000 Server) 485

 

Register the Schema Management dll (Windows Server 2003)

485

Add the Active Directory Schema Snap-in (Windows 2000 Server and Windows

Server 2003)

486

 

 

Permit write operations to the schema (Windows 2000 Server)

488

Create a new attribute(Windows 2000 Server and Windows Server 2003) 489 Create the new class 489

Configuring IP Phone auto-configuration 494 Creating the DHCP options 494

Configuring the Call Server Information and VLAN Information options 497

Setting up the IP Phone

500

Configuring the logon script

501

Creating a logon script 502

 

Creating the script as a batch file 502

Creating the script as a VBScript file 503

Assigning the logon script 503

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

28 July 2008

Copyright © 2007, 2008 Nortel Networks

10

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

28 July 2008

Copyright © 2007, 2008 Nortel Networks

11

.

Software license

This section contains the Nortel Networks software license.

Nortel Networks software license agreement

This Software License Agreement ("License Agreement") is between you, the end-user ("Customer") and Nortel Networks Corporation and its subsidiaries and affiliates ("Nortel Networks"). PLEASE READ THE FOLLOWING CAREFULLY. YOU MUST ACCEPT THESE LICENSE TERMS IN ORDER TO DOWNLOAD AND/OR USE THE SOFTWARE. USE OF THE SOFTWARE CONSTITUTES YOUR ACCEPTANCE OF THIS LICENSE AGREEMENT. If you do not accept these terms and conditions, return the Software, unused and in the original shipping container, within 30 days of purchase to obtain a credit for the full purchase price.

"Software" is owned or licensed by Nortel Networks, its parent or one of its subsidiaries or affiliates, and is copyrighted and licensed, not sold. Software consists of machine-readable instructions, its components, data, audio-visual content (such as images, text, recordings or pictures) and related licensed materials including all whole or partial copies. Nortel Networks grants you a license to use the Software only in the country where you acquired the Software. You obtain no rights other than those granted to you under this License Agreement. You are responsible for the selection of the Software and for the installation of, use of, and results obtained from the Software.

1.Licensed Use of Software. Nortel Networks grants Customer a nonexclusive license to use a copy of the Software on only one machine at any one time or to the extent of the activation or authorized usage level, whichever is applicable. To the extent Software is furnished for use with designated hardware or Customer furnished equipment ("CFE"), Customer is granted a nonexclusive license to use Software only on such hardware or CFE, as applicable. Software contains trade secrets and Customer agrees to treat Software as confidential information using the same care and discretion Customer uses with its own similar information that it does not wish to disclose, publish or disseminate. Customer will ensure that anyone who

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

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Copyright © 2007, 2008 Nortel Networks

12 Software license

uses the Software does so only in compliance with the terms of this Agreement. Customer shall not a) use, copy, modify, transfer or distribute the Software except as expressly authorized; b) reverse assemble, reverse compile, reverse engineer or otherwise translate the Software; c) create derivative works or modifications unless expressly authorized; or d) sublicense, rent or lease the Software. Licensors

of intellectual property to Nortel Networks are beneficiaries of this provision. Upon termination or breach of the license by Customer or in the event designated hardware or CFE is no longer in use, Customer will promptly return the Software to Nortel Networks or certify its destruction. Nortel Networks may audit by remote polling or other reasonable means to determine Customer’s Software activation or usage levels. If suppliers of third party software included in Software require Nortel Networks to include additional or different terms, Customer agrees to abide by such terms provided by Nortel Networks with respect to such third party software.

2.Warranty. Except as may be otherwise expressly agreed to in writing between Nortel Networks and Customer, Software is provided "AS IS" without any warranties (conditions) of any kind. NORTEL NETWORKS DISCLAIMS ALL WARRANTIES (CONDITIONS)

FOR THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY OF NON-INFRINGEMENT. Nortel Networks is not obligated to provide support of any kind for the Software. Some jurisdictions do not allow exclusion of implied warranties, and, in such event, the above exclusions may not apply.

3.Limitation of Remedies. IN NO EVENT SHALL NORTEL NETWORKS OR ITS AGENTS OR SUPPLIERS BE LIABLE FOR ANY OF THE FOLLOWING: a) DAMAGES BASED ON ANY THIRD PARTY CLAIM; b) LOSS OF, OR DAMAGE TO, CUSTOMER’S RECORDS, FILES OR DATA; OR c) DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), WHETHER IN CONTRACT, TORT OR OTHERWISE (INCLUDING NEGLIGENCE) ARISING OUT OF

YOUR USE OF THE SOFTWARE, EVEN IF NORTEL NETWORKS, ITS AGENTS OR SUPPLIERS HAVE BEEN ADVISED OF THEIR POSSIBILITY. The foregoing limitations of remedies also apply to any developer and/or supplier of the Software. Such developer and/or supplier is an intended beneficiary of this Section. Some jurisdictions do not allow these limitations or exclusions and, in such event, they may not apply.

4.General

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

28 July 2008

Copyright © 2007, 2008 Nortel Networks

Nortel Networks software license agreement 13

a.If Customer is the United States Government, the following paragraph shall apply: All Nortel Networks Software available under this License Agreement is commercial computer software and commercial computer software documentation and, in the event Software is licensed for or on behalf of the United States Government, the respective rights to the software and software documentation are governed by Nortel Networks standard commercial license in accordance with U.S. Federal Regulations at 48 C.F.R. Sections 12.212 (for non-DoD entities) and 48 C.F.R. 227.7202 (for DoD entities).

b.Customer may terminate the license at any time. Nortel Networks may terminate the license if Customer fails to comply with the terms and conditions of this license. In either event, upon termination, Customer must either return the Software to Nortel Networks or certify its destruction.

c.Customer is responsible for payment of any taxes, including personal property taxes, resulting from Customer’s use of the Software. Customer agrees to comply with all applicable laws including all applicable export and import laws and regulations.

d.Neither party may bring an action, regardless of form, more than two years after the cause of the action arose.

e.The terms and conditions of this License Agreement form the complete and exclusive agreement between Customer and Nortel Networks.

f.This License Agreement is governed by the laws of the country in which Customer acquires the Software. If the Software is acquired in the United States, then this License Agreement is governed by the laws of the state of New York.

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

28 July 2008

Copyright © 2007, 2008 Nortel Networks

14 Software license

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

28 July 2008

Copyright © 2007, 2008 Nortel Networks

15

.

New in this release

The following sections detail what’s new in Nortel Secure Network Access Using the Command Line Interface, (NN47230-100) for Release 2.0.

“Features” (page 15)

“Other changes” (page 16)

Features

This is the second standard release of the document. See the following sections for information, which are added in this Release.

“Configuring SSCPLite” (page 74)

“Configuring SNMP Profiles” (page 75)

“Creation of the location” (page 123)

“Configuring Lumension PatchLink integration ” (page 124)

“Creation of the location” (page 123)

“Configuration of the RADIUS server” (page 127)

“Configuration of Microsoft NAP Interoperability” (page 139)

“Configuration of auto blacklisting” (page 293)

“Configuration of harden password” (page 295)

“Kicking by username or address” (page 349)

“Nortel SNAS TPS Interface” (page 349)

“Self service portal” (page 233)

“Configuring the Nortel SNAS scheduler” (page 359)

On-the-fly SRS Policy Change—When a security policy is modified on the SNAS using the administrative tool the policy is updated on the

Nortel Health Agent running on the logged in operating systems. For more information, See the “Configuring the Nortel Health Agent check” (page 92).

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

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Copyright © 2007, 2008 Nortel Networks

16 New in this release

Multi-OS Applet Support—The Nortel Health captive portal applet supports Windows and non-Windows operating systems. For non-Windows operating systems the applet supports collecting operating systems information and VLAN transition. for more information, see the “Multi-OS Applet Support” (page 32).

Other changes

No changes.

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

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Copyright © 2007, 2008 Nortel Networks

17

.

Introduction

Nortel* Secure Network Access (Nortel SNAS ) is a clientless solution that provides seamless, secure access to the corporate network from inside or outside that network. The Nortel SNAS combines multiple hardware devices and software components to support the following features:

partitions the network resources into access zones (authentication, remediation, and full access)

provides continual device integrity checking using Nortel Health Agent

supports both dynamic and static IP clients

The Nortel Secure Network Access Switch 4050or 4070 (Nortel SNAS 4050 or 4070) controls operation of the Nortel SNAS.

This user guide covers the process of implementing the Nortel SNAS using the Nortel SNAS 4050 or 4070 for Nortel Secure Network Access Switch Software Release 2.0. The document includes the following information:

overview of the role of the Nortel SNAS 4050 or 4070 in the Nortel SNAS

initial setup

configuring authentication, authorization, and accounting (AAA) features

managing system users

customizing the portal

upgrading the software

logging and monitoring

troubleshooting installation and operation

The document provides instructions for initializing and customizing the features using the Command Line Interface (CLI). To learn the basic structure and operation of the Nortel SNAS CLI, refer to “CLI reference” (page 413). This reference guide provides links to where the function

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

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Copyright © 2007, 2008 Nortel Networks

18 Introduction

and syntax of each CLI command are described in the document. For information on accessing the CLI, see “The Command Line Interface” (page 377).

BBI is a graphical user interface (GUI) that runs in an online, interactive mode. BBI allows the management of multiple devices (for example, the Nortel SNAS) from one application. For information about using BBI to configure and manage Nortel SNAS, see Nortel Secure Network Access Switch Configuration — Using the BBI, (NN47230-500).

Before you begin

This guide is intended for network administrators who have the following background:

basic knowledge of networks, Ethernet bridging, and IP routing

familiarity with networking concepts and terminology

experience with windowing systems or GUIs

basic knowledge of network topologies

Before using this guide, you must complete the following procedures. For a new switch:

Step Action

1Install the switch.

For installation instructions, see Nortel Secure Network Access Switch 4050 Installation Guide , (NN47230-300).

2Connect the switch to the network.

For more information, see “The Command Line Interface” (page 377).

--End--

Ensure that you are running the latest version of Nortel SNAS software. For information about upgrading the Nortel SNAS, see “Upgrading or reinstalling the software” (page 367).

Text conventions

This guide uses the following text conventions:

Nortel Secure Network Access Switch

Using the Command Line Interface

NN47230-100 03.01 Standard

28 July 2008

Copyright © 2007, 2008 Nortel Networks

Text conventions 19

angle brackets (< >)

bold text

bold Courier text

braces ({})

brackets ([ ])

ellipsis points (. . . )

Enter text based on the description inside the brackets. Do not type the brackets when entering the command.

Example: If the command syntax is ping <ip_address>, you enter

ping 192.32.10.12

Objects such as window names, dialog box names, and icons, as well as user interface objects such as buttons, tabs, and menu items.

Command names, options, and text that you must enter.

Example: Use the dinfo command.

Example: Enter show ip {alerts|routes}.

Required elements in syntax descriptions where there is more than one option. You must choose only one of the options. Do not type the braces when entering the command.

Example: If the command syntax is

show ip {alerts|routes}, you must enter either show ip alerts or show ip routes, but not both.

Optional elements in syntax descriptions. Do not type the brackets when entering the command.

Example: If the command syntax is

show ip interfaces [-alerts], you can enter either show ip interfaces or

show ip interfaces -alerts.

Repeat the last element of the command as needed.

Example: If the command syntax is ethernet/2/1 [ <parameter> <value> ]..., you enter ethernet/2/1 and as many parameter-value pairs as needed.

Nortel Secure Network Access Switch

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20 Introduction

italic text

plain Courier text

separator ( > )

vertical line ( | )

Variables in command syntax descriptions. Also indicates new terms and book titles. Where a variable is two or more words, the words are connected by an underscore.

Example: If the command syntax is show at <valid_route>,

valid_route is one variable and you substitute one value for it.

Command syntax and system output, for example, prompts and system messages.

Example: Set Trap Monitor Filters

Menu paths.

Example: Protocols > IP identifies the IP command on the Protocols menu.

Options for command keywords and arguments. Enter only one of the options. Do not type the vertical line when entering the command.

Example: If the command syntax is

show ip {alerts|routes}, you enter either show ip alerts or show ip routes, but not both.

Related information

This section lists information sources that relate to this document.

Publications

Refer to the following publications for information on the Nortel SNAS:

Nortel Secure Network Access Solution Guide, (NN47230-200)

Nortel Secure Network Access Switch 4050 Installation Guide , (NN47230-300).

Nortel Secure Network Access Switch 4050 User Guide for the CLI (NN47230-100),

Installing and Using the Security,

Release Notes for Nortel Ethernet Routing Switch 5500 Series, Software Release 5.0.1,

Release Notes for the Ethernet Routing Switch 8300, Software Release 2.2.8 ,

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How to get help 21

Release Notes for the Nortel Secure Network Access Solution, Software Release 1.6.1 (NN47230-400),

Release Notes for Enterprise Switch Manager (ESM), Software Release 5.2 (209960-H),

Using Enterprise Switch Manager Release 5.1 (208963-F),

Nortel Secure Network Access Switch Configuration — Using the BBI, (NN47230-500).

Online

To access Nortel technical documentation online, go to the Nortel web site:

http://www.nortel.com/support

You can download current versions of technical documentation. To locate documents, browse by category or search using the product name or number.

You can print the technical manuals and release notes free, directly from the Internet. Use Adobe* Reader* to open the manuals and release notes, search for the sections you need, and print them on most standard printers. Go to the Adobe Systems site at http://www.adobe.com to download a free copy of Adobe Reader.

How to get help

If you purchased a service contract for your Nortel product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Nortel service program, use the http://www.nortel.com/h elp web page to locate information to contact Nortel for assistance:

To obtain Nortel Technical Support contact information, click the CONTACT US link on the left side of the page.

To call a Nortel Technical Solutions Center for assistance, click the CALL US link on the left side of the page to find the telephone number for your region.

An Express Routing Code (ERC) is available for many Nortel products and services. When you use an ERC, your call is routed to a technical support person who specializes in supporting that product or service. To locate the ERC for your product or service, go to the http://www.nortel.com/helpweb page and follow these links:

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22 Introduction

Step Action

1Click CONTACT US on the left side of the HELP web page.

2Click Technical Support on the CONTACT US web page.

3Click Express Routing Codes on the TECHNICAL SUPPORT web page.

--End--

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23

.

Overview

The Nortel Secure Network Access Solution Release 2.0 features are mapped to the relevant section(s) in this guide in the following table. For information on the Nortel SNAS Release 1.6.1 see Release Notes for Nortel Secure Network Access Solution Release 1.6.1, NN47230-400, (formerly 320850).

Table 1

Features on NSNA

Feature

Section

 

 

Performance and scalability

Not applicable.

enhancements: 20,000 concurrent

 

users

 

 

 

Support for hubs

“Configuring local DHCP services” (page 115), “Hub

 

DHCP subnet type” (page 118)

 

 

Support for Nortel Ethernet Switch models

“Configuring local DHCP services” (page 115), “Hub

- 325 / 425 / 450 / 470 and 2500 series

DHCP subnet type” (page 118)

and Ethernet Routing Switch models -

 

4500 series, 5500 series, 8300 and 8600.

 

 

 

Support for WLAN Controller

“Configuring local DHCP services” (page 115), “Hub

 

DHCP subnet type” (page 118)

 

 

Support of RADIUS server

“Configuration of the RADIUS server” (page 127)

 

 

Support of Microsoft NAP Interoperability

“Configuration of Microsoft NAP Interoperability” (page

 

139)

 

 

Nortel Health Agent Run-Once,

“Configuring groups” (page 156), “Managing the local

Continuous and Never modes

MAC database” (page 206)

 

 

Support for MAC OSX, Linux OS, and

“Configuring groups” (page 156)

non-interactive devices

 

 

 

MAC address policy services

“Configuring groups” (page 156), “Managing the local

 

MAC database” (page 206)

 

 

Flexible deployment: Filter only and VLAN

“Nortel SNAS enforcement types” (page 28),

and filters deployment

“Configuring groups” (page 156)

 

 

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Nortel Networks 450, 325, 4500, 425, 5500 User Manual

24 Overview

ATTENTION

Switches that support the Switch to Nortel SNAS Communication Protocol (SSCP) are referred to as NSNA network access devices in this document. Generally, NSNA network access devices are the Ethernet Routing Switch 5500 Series and the Ethernet Routing Switch 8300. Specifically, Release 1.6.1 features are supported by the Ethernet Routing Switch 5500 Series, Release 5.0.2 and later.

ATTENTION

The character combination "<" appears instead of the character "<" in several command strings in this document. For example, <DN> rather than <DN>. Resolution is under investigation.

This chapter includes the following topics:

Topic

“The Nortel SNAS ” (page 24)

“Elements of the Nortel SNAS ” (page 25)

“Supported users” (page 25)

“Role of the Nortel SNAS ” (page 27)

“Nortel SNAS clusters” (page 35)

“Interface configuration” (page 35)

“Nortel SNAS configuration and management tools” (page 36)

“Nortel SNAS configuration roadmap” (page 37)

The Nortel SNAS

Nortel Secure Network Access Solution (Nortel SNAS ) is a protective framework to completely secure the network from endpoint vulnerability. The Nortel SNAS addresses endpoint security and enforces policy compliance. Nortel SNAS delivers endpoint security by enabling only trusted, role-based access privileges premised on the security level of the device, user identity, and session context. Nortel SNAS enforces policy compliance, such as for Sarbanes-Oxley and COBIT, ensuring that the required anti-virus applications or software patches are installed before users are granted network access.

For Nortel, success is delivering technologies providing secure access to your information using security-compliant systems. Your success is measured by increased employee productivity and lower network operations costs. Nortel’s solutions provide your organization with the network intelligence required for success.

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Elements of the Nortel SNAS

The following devices are essential elements of the Nortel SNAS:

Nortel Secure Network Access Switch 4050or 4070 (Nortel SNAS 4050 or 4070), which acts as the Policy Decision Point

network access devices, which acts as the Policy Enforcement Point

Ethernet Routing Switch 8300

Ethernet Routing Switch 4500, 5510, 5520, or 5530

ATTENTION

NSNA Release 1.6.1 does not currently support the Ethernet Routing Switch 8300 as a Policy Enforcement Point.

RADIUS, DHCP, and DNS servers

The following devices are additional, optional elements of the Nortel SNAS:

remediation server

corporate authentication services such as LDAP or RADIUS services

Each Nortel SNAS device can support up to five network access devices.

Supported users

The Nortel SNAS supports the following types of users:

PCs using the following operating systems:

Windows 2000 SP4

Windows XP SP2

Linux

MAC OS

Vista

The Nortel SNAS supports the following browsers:

Internet Explorer version 6.0 or later

Netscape Navigator version 7.3 or later

Mozilla Firefox version 1.0.6 or later

Java Runtime Environment (JRE) for all browsers:

JRE 1.6.0_04 or later

VoIP phones

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26 Overview

Nortel IP Phone 2002

Nortel IP Phone 2004

Nortel IP Phone 2007

See Release Notes for the Nortel Secure Network Access Solution, Software Release 1.6.1 (NN47230-400), for the minimum firmware versions required for the IP Phones operating with different call servers.

Each Nortel SNAS -enabled port on a network access devices can support one PC (untagged traffic) and one IP Phone (tagged traffic). Softphone traffic is considered to be the same as PC traffic (untagged).

ATTENTION

Where there is both an IP Phone and a PC, the PC must be connected through the 3-port switch on the IP Phone.

Supporting additional users with the software license file

The standard Nortel SNAS 4050 implementation can support up to 200 authenticated user sessions. To support additional users on your Nortel SNAS 4050 switch, you must obtain a Nortel SNA software license

file. The software license file contains a software license key that you must enter into the Nortel SNAS 4050 switch to activate support for the additional users. The file can support an additional 100, 250, 500, or 1000 users.

ATTENTION

An authenticated IP Phone is considered to be a licensed user.

Your unique software license key is based on your switch MAC address. Before you obtain your software license file, first record the MAC address for the Nortel Secure Network Access Switch to be upgraded. To find the MAC address in the Command Line Interface, use the /info/local command.

To obtain your software license file, contact Nortel to order the Nortel SNA Software License Certificate. Follow the instructions on this certificate to obtain your software license file.

After you obtain the software license file from Nortel, you must copy the entire license key to the switch using the CLI or the BBI. When you copy the license key, ensure you include the BEGIN LICENSE and END LICENSE lines.

To copy the license key using the CLI, use the following command:

/cfg/sys/host <host ID> license <key>

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The following shows a sample display of the CLI interface when copying the license key:

>>Main# cfg/sys/host Enter Host number: 1

>>iSD host 1# license

Paste the license, press Enter to create a new line, and then type "..." (without the quotation marks) to terminate.

>-----BEGIN LICENSE-----

>U4GsdGVkX36AJpnd8KL4iImtRzBvZy+iANDzxog22+vq6Qx4aawSl4FVQo

>lXYlsNNFJpYW/vl3osvNPXhzcLV2E9hNHlqirkzc5aLDJ+2xYpK/BRDrMZ

>86OQvdBMyer53xgq8Kk/5BvoFcQYvEC/yWrFyrmZr4XPtAr3qmuZ8UxLqJ

>0x7PUrp6tVI=

>-----END LICENSE-----

>...

License loaded

For more information, see “Configuring the Nortel SNAS host” (page 264).

To copy the license key using the BBI, use the Install New License screen (System > Hosts > host > Install New License).

To view the license using BBI, in the cluster select Cluster > Hosts > License from the menu. For more information, see Nortel Secure Network Access Switch Configuration — Using the BBI, (NN47230-500).

Role of the Nortel SNAS

The Nortel SNAS helps protect the network by ensuring endpoint compliance for devices that connect to the network.

Before allowing a device to have full network access, the Nortel SNAS checks user credentials and host integrity against predefined corporate policy criteria. Through tight integration with network access devices, the Nortel SNAS can:

dynamically move the user into a quarantine VLAN

dynamically grant the user full or limited network access

dynamically apply per port firewall rules that apply to a device’s connection

Once a device has been granted network access, the Nortel SNAS continually monitors the health status of the device to ensure continued compliance. If a device falls out of compliance, the Nortel SNAS can dynamically move the device into a quarantine or remediation VLAN.

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Nortel SNAS functions

The Nortel SNAS performs the following functions:

Acts as a web server portal, which is accessed by users in clientless mode for authentication and host integrity check and which sends remediation instructions and guidelines to endpoint clients if they fail the host integrity check.

Communicates with backend authentication servers to identify authorized users and levels of access.

Acts as a policy server, which communicates with the Nortel Health Agent applet that verifies host integrity.

Instructs the network access devices to move clients to the appropriate enforcement zones.

Can be a DNS proxy in the Red VLAN when the Nortel SNAS functions as a captive portal

Supports the RADIUS server

Supports Microsoft NAP Interoperability.

Performs session management.

Monitors the health of clients and switches.

Performs logging and auditing functions.

Provides High Availability (HA) through IPmig protocol.

Nortel SNAS enforcement types

Nortel SNAS provides several enforcement types for restricting access to the network.

VLANs and filters uses a combination of VLANs and filters to provide enforcement. It is available with NSNA network access devices; that is, devices that support SSCP (Switch-SNAS Communication Protocol), SSCP-Lite, and 802.1x switches.

Filters only uses only filters to provide enforcement. It is available with NSNA network access devices.

NSNA network access devices including Nortel Ethernet Switch models - 325, 425, 450, 470 and 2500 series and Ethernet Routing Switch models - 4500 series, 5500 series, 8300 and 8600 as well as third-party switches.

VLANs and filters

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Four type of Layer 2 or Layer 3 VLANs are configured for VLANs and filters enforcement:

Red—extremely restricted access. If the default filters are used, the user can communicate only with the Nortel SNAS and the Windows domain controller network. There is one Red VLAN for each network access devices.

Yellow—restricted access for remediation purposes if the client PC fails the host integrity check. Depending on the filters and Nortel Health Agent rules configured for the network, the client may be directed to

a remediation server participating in the Yellow VLAN. There can be up to five Yellow VLANs for each network access devices. Each user group is associated with only one Yellow VLAN.

Green—full access, in accordance with the user’s access privileges. There can be up to five Green VLANs for each network access devices.

VoIP—automatic access for VoIP traffic. The network access devices places VoIP calls in a VoIP VLAN without submitting them to the Nortel SNAS authentication and authorization process.

When a client attempts to connect to the network, the network access devices places the client in its Red VLAN. The Nortel SNAS authenticates the client. By default, the Nortel SNAS then downloads a Nortel Health Agent applet to check the integrity of the client host. If the integrity check fails, the Nortel SNAS instructs the network access devices to move the client to a Yellow VLAN, with its associated filter. If the integrity check succeeds, the Nortel SNAS instructs the network access devices to move the client to a Green VLAN, with its associated filter. The network access devices applies the filters when it changes the port membership.

The VoIP filters allow IP phone traffic into preconfigured VoIP VLANs, for VoIP communication only.

The default filters can be modified to accommodate network requirements, such as Quality of Service (QoS) or specific workstation boot processes and network communications.

For information about configuring VLANs and filters on the network access devices, see Release Notes for Nortel Ethernet Routing Switch 5500 Series, Software Release 5.0.1, or Release Notes for the Ethernet Routing Switch 8300, Software Release 2.2.8 , .

To configure the Nortel SNAS for VLANs and filters enforcement, see “Configuring groups” (page 156), enftype.

Filters only

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30 Overview

Filters only enforcement uses two VLANs: Red and VoIP. A client computer is placed in the Red VLAN where it is held pending successful authentication. If successful, Nortel Health Agent integrity checking can be used to determine if remediation is required. Filters are applied to direct the client to the appropriate network resources but the client remains in the same VLAN regardless of its status. This contrasts with VLANs and filters where the client is moved to another VLAN in addition to applying filters. Filters only handles IP phones in the same manner as VLANs and filters.

With Filters only, there is less network configuration than with VLANs and filters because there are only two VLANs (Red and VoIP) to configure. However, the double layer of protection afforded with VLANs and filters is not provided.

To configure the Nortel SNAS for Filters only enforcement, see “Configuring groups” (page 156), enftype. Though configuring for Filters only can result in higher DNS demands on the Nortel SNAS, using the filter DHCP subnet type maintains these demands at the same level as with VLANs and filters: for more information, see “Configuring local DHCP services” (page 115).

DHCP hub subnet

DHCP hub subnet enforcement allows the Nortel SNAS to operate with a broader range of Nortel ethernet switches as well as third party network access devices. Unlike VLANs and filters and Filters only enforcement, DHCP hub subnet enforcement does not require SSCP support on the network access device.

The DHCP hub subnet configuration is an integral component of the DHCP services provided by the Nortel SNAS. For more information, see “Configuring local DHCP services” (page 115).

Groups and profiles

Users are organized in groups. In the user gorup we can specify Locaion also. Group membership determines:

user access rights

Within the group, extended profiles further refine access rights depending on the outcome of the Nortel Health Agent checks.

number of sessions allowed

the Nortel Health Agent SRS rule to be applied

what on the portal page after the user has been authenticated

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