Mitsubishi Electronics CP9800DW User Manual

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DIGITAL COLOR PRINTER

MODEL

CP9800DW

OPERATION MANUAL

THIS OPERATION MANUAL IS IMPORTANT

TO YOU.

PLEASE READ IT BEFORE USING YOUR

DIGITAL COLOR PRINTER.

Hereby, Mitsubishi Electric Corporation, declares that this digital color printer is in compliance with the essential requirements and other relevant provisions of Directive

1999/5/EC.

This digital color printer complies with the requirements of the EC Directive 89/336/EEC, 93/68/EEC, and 2006/95/EC.

The electro-magnetic susceptibility has been chosen at a level that gains proper operation in residential areas, on business and light industrial premises and on small-scale enterprises, inside as well as outside of the buildings. All places of operation are characterised by their connection to the public low voltage power supply system.

INFORMATION

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

WARNING :

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

WARNING:

Use the included AC power cord so as not to interfere with radio and television reception. If you use other cables, it may cause interference with radio and television reception.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION : TO REDUCE THE RISK OF ELECTRIC

SHOCK, DO NOT REMOVE COVER (OR BACK)

NO USER-SERVICEABLE PARTS INSIDE

REFER SERVICING TO QUALIFIED SERVICE

PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute the risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

The “Caution, hot surface” symbol indicates that the marked item may be hot and should not be touched.

The “Electro Static Discharge (ESD) warning” symbol indicates that trouble (including equipment malfunction) due to static electricity may occur in certain conditions.

The “ON/OFF” symbol indicates connection to or disconnection from the mains, at least for mains switches.

The “Alternating current” symbol indicates that the equipment is suitable for alternating current only.

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CAUTION:

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense.

Operation is subject to the following two conditions;

(1)this device may not cause interference, and

(2)this device must accept any interference, including interference that may cause undesired operation of the device.

WARNING:

In the USA or Canada, use the AC power cord according to the recommendations as below, in order to comply with UL60950-1 and CAN/CSA C22.2 No. 60950-1-03. Connect to the 120V receptacle of the room or the host equipment.

The AC power cord should be UL or CSA approved and consist of type SVT, size 16 or 18AWG, length 2 m or shorter cord with IEC60320-1/C13 type, 125V 10A or higher rating connector and NEMA 5-15 type, 125V 10A or higher rating plug.

Use the AC power cord as specified above, so as not to interfere with radio and television reception.

If you use other cables, it may cause interference with radio and television reception.

WARNING:

In Europe, use the AC power cord according to the recommendations as below, in order to comply with EN60950-1.

Connect to the 230V receptacle of the room or the host equipment.

The AC power cord should be VDE approved and consist of core size 1mm2 or bigger, length 2 m or shorter cord with IEC60320-1/C13 type, 250V 10A or higher rating connector and CEE(7)VII type, 250V 10A or higher rating plug.

Use the AC power cord as specified above, so as not to interfere with radio and television reception.

If you use other cables, it may cause interference with radio and television reception.

WARNING:

The socket outlet shall be installed near the equipment and shall be easily accessible.

Note: This symbol mark is for EU countries only.

This symbol mark is according to the directive 2002/96/EC Article 10 Information for users and Annex IV.

Your MITSUBISHI ELECTRIC product is designed and manufactured with high quality materials and components which can be recycled and reused.

This symbol means that electrical and electronic equipment, at their end-of-life, should be disposed of separately from your household waste.

Please, dispose of this equipment at your local community waste collection/recycling centre.

In the European Union there are separate collection systems for used electrical and electronic product. Please, help us to conserve the environment we live in!

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Contents ................................................................................................

1

Safety precautions ................................................................................

2-4

Special features ....................................................................................

5

Unpacking .............................................................................................

6

Features and functions..........................................................................

7-8

Front panel .............................................................................................

7

Side and rear panel ................................................................................

8

Connections ..........................................................................................

9-10

Connection with USB data signal equipment .........................................

9

Setting of DIP switches ..........................................................................

10

Before operation....................................................................................

11-17

Installation of print paper ........................................................................

11-12

Positioning of adjustable paper guide ....................................................

13

Installation of ink ribbon .........................................................................

14-15

Handling of paper / ink ribbon set ..........................................................

16

Installation of printer driver .....................................................................

17

Error messages and countermeasures .................................................

18-20

Indications on the front panel and countermeasures .............................

18

Overcoming paper jams .........................................................................

19

Before calling for service ........................................................................

20

Instructions for transportation ................................................................

20

Cleaning ................................................................................................

21-22

Specifications ........................................................................................

23

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SAFETY PRECAUTIONS

In the interest of safety, please observe the following precautions:

POWER REQUIREMENT

This Digital Color Printer is designed to operate on 120V AC 50/60Hz in the U.S.A. and Canada, and 220V-240V AC 50/60Hz in Europe. Never connect to any outlet or power supply having a different voltage or frequency.

WARNING : THIS APPARATUS MUST BE EARTHED. AVERTISSEMENT: CET APPAREIL DOIT ETRE MIS A LA TERRE.

PRECAUTIONS

PROTECTIVE MEASURES

IF ABNORMALITIES ARISE, .....

Use of the unit during emission of smoke or abnormal sounds (without adopting countermeasures) is dangerous. In such a case, unplug the power cord from the source outlet immediately, and request maintenance service from the sales dealer.

NEVER INSERT ANY OBJECT INTO THE UNIT

Foreign objects of any kind inserted into this unit constitute a safety hazard and can cause extensive damage.

DO NOT PLACE ANYTHING ON THE DIGITAL COLOR PRINTER

Heavy objects placed on the Digital Color Printer can cause damage or obstruct proper ventilation.

PROTECT THE POWER CORD

Damage to the power cord may cause fire or shock hazard. When unplugging, hold by the plug only and remove carefully.

DO NOT PLACE WATER CONTAINERS ON THE UNIT

Do not place flower vases, and other water-holding containers on the device. If, for some reason, water seeps to the inside of the unit, unplug the power cord from the source outlet, and contact the sales dealer. If used without corrective measures, the unit may be damaged.

“In the interest of safety, avoid handling of liquids near the unit.”

DO NOT REMOVE THE CABINET

Touching internal parts is dangerous, besides, it may lead to malfunction. Contact the sales dealer to carry out internal checks and adjustments. Before opening the cover for eliminating a jammed paper, etc., be sure to disconnect the power cord plug.

UNPLUG THE POWER CORD DURING A LONG ABSENCE

Turn off the main power switch and unplug the power cord during a long absence.

WHEN TRANSPORTING THE UNIT

When transporting the unit, remove the ink ribbon and print paper from the unit. See “INSTRUCTIONS FOR TRANSPORTATION” on page 20.

BE CAREFUL AROUND PRINT PAPER EXIT SLOT

Don’t insert your hand or any material into the paper exit slot during printing.

Do not touch the cutter blade inside the paper exit slot.

Otherwise, your finger will be injured.

DO NOT TOUCH THE THERMAL HEAD

Do not touch the thermal head (located inside the unit).

They are heated to high temperature and may cause burns or injury when touched.

Also, malfunction caused by static electricity may occur.

WHEN PLACING THE PRINT PAPER, REMOVE ONE FLANGE AND KEEP THE PRINT PAPER UPRIGHT ON ITS SIDE WITH NO FLANGE

When you put the print paper sideways on a table, etc., it may roll and fall. This may cause injury.

CONNECTION CABLES

Use the provided power cord.

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SAFETY PRECAUTIONS

REMOVE THE PAPER STRIP BIN WHEN OPENING OR CLOSING THE DOOR

When you open or close the door with the paper strip bin installed, the bin may be removed and fall. This may cause injury or damge.

INSTALLATION LOCATIONS

MAINTAIN GOOD VENTILATION

Ventilation slots and holes are provided on the rear and both sides of this unit. Place the unit on a hard and level surface and keep a space between the unit and the walls to ensure proper ventilation. When putting the unit on the system rack, take a space between the unit and the back and sides of the rack.

SUITABLE LOCATIONS

Avoid shaky places or hot-springs areas where hydrogen sulfide and acidic ions are likely to be generated.

AVOID PLACES WITH HIGH HUMIDITY AND DUST

Do not place the unit at a high humidity and dusty locations. They can cause extensive damage to this unit. Avoid places where the unit is likely to be exposed to oily fumes and vapors.

AVOID PLACES LIKELY TO BE EXTREMELY HOT

Places exposed to direct sunlight, or near heating appliances can attain extremely high temperatures, which may deform the cabinet, or can become a prime cause of damage.

PLACES THE UNIT ON A HORIZONTAL LEVEL

The unit is likely to be affected if it is placed in slanted conditions or in an unstable places.

PROTECT AGAINST DEW FORMATION

In extremely cold regions, if the unit is moved quickly from an extremely cold place to warmer one, dew is likely to be formed. If dew is formed, printing is not possible.

OPERATING AMBIENT TEMPERATURE RANGE

The operating ambient temperature range is 5°C-40°C (41°F-104°F) and the humidity of 30%-80% RH. When using the unit on the system rack, be sure to keep this ambient temperature inside the rack.

When the printer is used in a low temperature, it may take some time to start printing.

FOR LONG OPERATING LIFE

UNSUITABLE MATERIALS FOR THE DIGITAL COLOR PRINTER

Coat flaking and deformation are likely to occur if the unit is wiped with chemical dusters, benzine, thinner or any other solvent, if rubber or PVC items are left in contact with the unit for extended duration, or if the unit is sprayed with insecticide.

CARE OF THE CABINET

Unplug and clean with a soft cloth slightly moistened with a mild soap and water solution. Allow to dry completely before operating. Never use petroleum base solutions or abrasive cleaners.

HEAD ABRASION

The thermal head, like the video head, wears out. When it is abraded, it becomes hard to print out fine details of the picture. In such a case, it is necessary to replace the thermal head. Consult with the sales dealer for replacing the head.

CONNECTING DEVICES

Read thoroughly “Operating Precautions” of the instruction booklets for the devices connected with the Digital Color Printer. The power cord must be disconnected after printing is over.

CAUTION ON RELOCATING

When transporting this unit, make sure it is not likely to be subjected to impacts. They can be a prime cause for damage. Further, make sure to disconnect the power cord from the power outlet, and the cables from the connected devices.

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SAFETY PRECAUTIONS

OTHER CAUTIONS

Do not pull out nor touch the print paper until printing is completed. It may degrade the print quality or cause an error.

Dust or other foreign matter adhering to the print paper or the ink cassette, or deformation resulting from exposure to extremely low or high temperatures could cause loss of color, uneven color or lines, or wrinkles in the print images.

During printing on 13x18 (5x7”), 15x20 (6x8”) or 15x23 (6x9”) size paper, the printer may stop printing temporarily for cooling down. (The COOLING indicator blinks.) Please wait for the printer to resume printing after its completion of cooling.

Do not touch the print paper.

During printing, the printer may stop printing temporarily for cooling down. (The COOLING indicator blinks.) Please wait for the printer to resume printing after its completion of cooling.

Each time printing on 13x18 (5x7”)-size or 15x23 (6x9”)-size paper is completed, remove the prints. If the prints are not removed, a paper jam may occur.

NOTE:

YOUR UNDERSTANDING IS REQUESTED FOR THE LOSS OF IMAGES IN MEMORY DUE TO THE SUDDEN OCCURRENCE OF A MALFUNCTION.

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SPECIAL FEATURES

SPECIAL FEATURES

5 PRINT SIZES ARE AVAILABLE DEPENDING ON THE PURPOSE

5 printing sizes, 9x13 (3.5x5”) (max.89 x 127 mm), 10x15 (4x6”) (max.102 x 152 mm), 13x18 (5x7”) (max.127 x 178 mm), 15x20 (6x8”) (max.152 x 203 mm) and 15x23 (6x9”) (max.152 x 229 mm), are selectable.

300 DPI HIGH RESOLUTION

CP9800DW has a high resolution of 300 dpi for precise illustrations and sharp photographic images.

LARGE CAPACITY PRINTING

Maximum of 680 prints per roll for 9x13 (3.5x5”) is offered. Large economical print capacity per roll reduces frequency of exchanging paper and ink ribbon.

HIGH QUALITY PRINTING

CP9800DW is a dye sublimation thermal transfer color printer, which produces superior high quality images. It also produces a continuous tone at 256 gradient for each of Y, M, and C and 16.7 million colors.

HIGH SPEED PRINTING

Normal printing speed is approx. 8 seconds (in 9x13 (3.5x5”) Fine mode print). Use of roll paper shortens the time for installing and removing.

ADDITIONAL FEATURES COMPATIBLE WITH A VARIETY OF INTERFACES AND SYSTEMS

Input and output of control signals using the Hi-Speed USB (Ver. 2.0) interface.

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Mitsubishi Electronics CP9800DW User Manual

UNPACKING

UNPACKING

Take the printer out of the box by the following procedures. Make sure to check the accessories.

1Open the top of the box.

2Remove the accessories together with the cushion.

3Hold the handle and the upper front part of the printer and pull the printer up carefully to take it out of the box.

Hold the parts indicated by the arrows and pull the printer straight up.

NOTE

This printer is about 21 kg in weight. Handle it with care.

4Unwrap the packing.

Keep the cushions for transporting the printer again.

When moving this printer, hold the upper front part and the handle on the rear side. Remove the protective materials for transportation such as protective sheet.

Handle

2 CONTENTS

The accessories are contained in the upper cushions. Check the contents.

CP9800DW

Paper

Quick setup

Operation

Paper strip

CD-ROM

Label for

Label for

catcher

guide

manual

bin

installation

transportation

(German)

 

 

 

 

 

 

 

Power cords

Paper flanges

Spacers

 

Ink cassette

The ink cassette is contained in the printer.

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