IPLDK CRS
Installation and User Guide
ISSUE 1.0A
IPLDK Call Recording System
Issue 1.0A
1. INTRODUCTION......................................................................................................... |
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1.1 OVERVIEW...................................................................................................................... |
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1.2 Features........................................................................................................................... |
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INSTALLATION ENVIRONMENT................................................................................ |
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2.1 Hardware Specification ..................................................................................................... |
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2.2 System Requirements........................................................................................................ |
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3. |
PROGRAM SETUP..................................................................................................... |
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3.1APPLICATION SETUP .................................................................................................... |
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3.2 DAO SETUP ................................................................................................................... |
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3.3 USB MODULE (LDP-7024D, LDP-7024LD) SETUP .................................................. |
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3.4 USB MODULE (LDP-7024D, LDP-7024LD) UPDATE............................................... |
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4. |
MAIN FEATURE DESCRIPTION............................................................................... |
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4.1 Main screen ..................................................................................................................... |
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4.2 Voice Recording and Playing.......................................................................................... |
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Record ............................................................................................................................................. |
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Play ................................................................................................................................................. |
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Save call information ...................................................................................................................... |
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Stop ................................................................................................................................................. |
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Pause............................................................................................................................................... |
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Resume ............................................................................................................................................ |
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Sound Volume Up ............................................................................................................................ |
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Sound Volume Down ....................................................................................................................... |
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Address Book Management............................................................................................................. |
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4.3 OUTLOOK...................................................................................................................... |
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OUTLOOK Address Book Import ................................................................................................... |
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Send E-Mail by MS Outlook............................................................................................................ |
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MENU ............................................................................................................................................. |
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4.4 Import and Export from MS EXCEL.............................................................................. |
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Save Call List .................................................................................................................................. |
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Save Address Book .......................................................................................................................... |
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Save Call List .................................................................................................................................. |
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Import Address Book....................................................................................................................... |
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MENU ............................................................................................................................................. |
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4.5 PRINT ............................................................................................................................. |
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CALL LIST ...................................................................................................................................... |
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Address Book................................................................................................................................... |
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Print from Call List frame............................................................................................................... |
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MENU ............................................................................................................................................. |
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4.6 SEARCH ......................................................................................................................... |
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Search Call List............................................................................................................................... |
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Search Address ................................................................................................................................ |
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MENU ............................................................................................................................................. |
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4.7 VIEW .............................................................................................................................. |
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Simple Mode.................................................................................................................................... |
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IPLDK Call Recording System
Issue 1.0A
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Disk Information ............................................................................................................................. |
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Support multi-language................................................................................................................... |
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MENU ............................................................................................................................................. |
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4.8 BACKUP......................................................................................................................... |
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Auto Backup .................................................................................................................................... |
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Manual Backup ............................................................................................................................... |
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MENU ............................................................................................................................................. |
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4.9 OPTION .......................................................................................................................... |
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Record Option ................................................................................................................................. |
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KEYMAP ......................................................................................................................................... |
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PATH ............................................................................................................................................... |
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5. |
UTILIZATION ............................................................................................................ |
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5.1 |
Call List........................................................................................................................... |
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5.2 |
Call List and Address book ............................................................................................. |
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5.3 |
Insert, Update and Delete for new customer ................................................................... |
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6. LINK TO EZ PHONE/EZ ATD.................................................................................... |
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7. USB ERROR TYPE FOR CALL RECORDING SYSTE PROGRAM .......................... |
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7.1 USB MODULE (LDP-7024D, LDP-7024LD) is unreconized ....................................... |
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7.2 USB MODULE (LDP-7024D, LDP-7024LD) is unreconized in the SYSTEM ............ |
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7.3 Delete USB MODULE (LDP-7024D, LDP-7024LD) driver ......................................... |
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How to delete the driver under Windows 2000, XP ........................................................................ |
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How to delete the driver under Windows 98, ME ........................................................................... |
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8. |
ERROR MESSAGE................................................................................................... |
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8.1 |
When you incorrectly set the wave file Directory........................................................... |
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8.2 |
When you incorrectly set the wave file and backup Directory ....................................... |
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8.3 |
Hard disk space is insufficient ........................................................................................ |
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8.4 |
USB line is disconnected................................................................................................. |
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8.5 |
Database file is not exist.................................................................................................. |
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8.6 MESSAGE GUIDE......................................................................................................... |
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IPLDK Call Recording System
Issue 1.0A
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Details for Changes |
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Version |
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Notes |
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1.0A |
2004-05-19 |
First Created |
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IPLDK Call Recording System
Issue 1.0A
1.INTRODUCTION
1.1OVERVIEW
-Call Recording System is the program that enables you to record the messages on the phone.
-You connect the USB cable to Keyset(LDP-7024D(LD)) and desktop computer in this System.
-This System also provides various features that enable you to save the recorded messages to file, to play the file and to use the file as an e-mail attachment.
1.2Features
Call Recording System provides main features as follows.
-Enables you to record the messages on the phone.
-Enables you to save the recorded messages to file and to play the saved file.
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IPLDK Call Recording System
Issue 1.0A
-Enables you to send other people the file as an e-mail attachment.
-Enables you to import address book from Outlook Express and Microsoft Excel
-Enables you to export phone book and address book to Microsoft Excel.
2.INSTALLATION ENVIRONMENT
2.1Hardware Specification
-Digital Keyset(LDP-7024D(LD) : USB Module Support Keyset), USB cable
Notes: Call Recording System only supports LDP-7024D model and LDP-7024D model
2.2 System Requirements
Operating System: Win 98, Windows NT, Window 2000
Win Me, Window XP home, pro.
Recommended Processor : Pentium III 800 MHz
Recommended RAM: 128 MB
Available hard disk space: 200 MB
Video Adapter: SVGA( Min. 256 colors/800x600)
Minimum Processor: Pentium MMX800MHz
Minimum RAM : 64 MB
Sound Card (Required)
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IPLDK Call Recording System |
Issue 1.0A |
3. PROGRAM SETUP
3.1APPLICATION SETUP
- You click Setup.exe after the movement to Directory with Application install program.
-Call Recording System needs DAO Version 3.5.
-If you click the Yes(Y) button, DAO files are installed.
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IPLDK Call Recording System
Issue 1.0A
- If you click the No(N) button, DAO files are not installed.
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IPLDK Call Recording System
Issue 1.0A
- Click the Next button after entering your name and company name.
-If database is already existed, the message above is displayed.
-If you use previous database, click the Yes (Y) button.
-Or if you use new database, click the No (N) button.
- After clicking the Change button, select folder where setup will install files. Then click the Next button.
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IPLDK Call Recording System
Issue 1.0A
- Click the Install button to begin the installation.
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IPLDK Call Recording System
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-The window for Installation Complete is displayed.
-Click the Finish button to complete the installation.
How to check the version
-Run CRS and Click ‘About’ in menu.
-You can see installed CRS version and USB firmware version
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IPLDK Call Recording System
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3.2 DAO SETUP
-Don't cancel setup during installation process.
-This program will install the module necessary for using the database.
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IPLDK Call Recording System
Issue 1.0A
-This is the window DAO successfully installed.
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IPLDK Call Recording System
Issue 1.0A
3.3 USB MODULE (LDP-7024D, LDP-7024LD) SETUP
-When USB cable is connected to the computer, automatically the window above is displayed.
-To install the driver, select the Install from a list or specific location [Advanced] button, and then click the Next button.
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IPLDK Call Recording System
Issue 1.0A
-Select the Search for the best driver in these locations button, and then select the Include the location in the search check box.
-If you click the Browse button, the window below is displayed.
-Select WinXpUSBDrv file under Microsoft Windows XP, and then click the Next button.
- The appropriate USB Drivers.
USB Driver Directory:
Windows98 Î Win98USBDrv,
WinMe Î Windows ME,
Win2kUSBDrv Î Windows 2000,
WinXpUSBDvr Î Windows XP)
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IPLDK Call Recording System
Issue 1.0A
[USB Driver Find]
-After USB Driver Setup is completed,
-Select the Universal Serial bus controllers in the Device Manager Control panel.
-You can find the LGLDP-7024D(LD) item in the window below.
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IPLDK Call Recording System
Issue 1.0A
3.4 USB MODULE (LDP-7024D, LDP-7024LD) UPDATE
- Select the Universal Serial bus controllers in the Device Manager control panel, and then find the LG LDP-7024D(LD) item.
-After that, click Right Mouse Button, and then select the Properties item.
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IPLDK Call Recording System
Issue 1.0A
-Click the Update Driver button in the LG LDP-7024D(LD) USB Properties.
-The remaining feature is the same as the one described in the 3.3 USB MODULE (LDP-7024D, LDP-7024LD) SETUP part.
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IPLDK Call Recording System
Issue 1.0A
4.MAIN FEATURE DESCRIPTION
4.1Main screen
Menu and Toolbar : Entire features are available in the Menu Bar. Also, frequently used features are available in the Toolbar. There are Backup button, E-Mail button, Search button, List button and Option button on the Toolbar.
Customer Information Display : Basic customer information such as name, phone number and record time is displayed.
Wave control button : Record, Stop, Play, Pause button. This is the button to record play, stop, and pause the sound.
Play Bar : progress is displayed when the sound is recorded and played.
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