Lexmark g12 User Manual
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6.29 Mb
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X46x Series

User's Guide

February 2009

www.lexmark.com

Machine type(s):

7014, 4569, 4570 Model(s):

431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2

Contents

 

Safety information...........................................................................

15

Learning about the printer.............................................................

17

Thank you for choosing this printer!............................................................................................................................

17

Finding information about the printer........................................................................................................................

17

Printer configurations........................................................................................................................................................

18

Selecting a location for the printer...............................................................................................................................

20

Basic functions of the scanner........................................................................................................................................

21

Understanding the ADF and scanner glass................................................................................................................

22

Understanding the printer control panel...................................................................................................................

23

Understanding the home screen...................................................................................................................................

24

Using the touch-screen buttons....................................................................................................................................

25

Additional printer setup..................................................................

29

Installing internal options................................................................................................................................................

29

Available internal options............................................................................................................................................................

29

Accessing the system board to install internal options....................................................................................................

30

Installing a memory card .............................................................................................................................................................

32

Installing a flash memory or firmware card...........................................................................................................................

34

Installing an Internal Solutions Port.........................................................................................................................................

36

Installing a printer hard disk .......................................................................................................................................................

43

Installing a fax card ........................................................................................................................................................................

47

Installing hardware options.............................................................................................................................................

50

Installing a 250or 550-sheet drawer......................................................................................................................................

50

Attaching cables..................................................................................................................................................................

51

Verifying printer setup.......................................................................................................................................................

52

Printing a menu settings page...................................................................................................................................................

52

Printing a network setup page ..................................................................................................................................................

53

Setting up the printer software......................................................................................................................................

53

Installing printer software ...........................................................................................................................................................

53

Updating available options in the printer driver.................................................................................................................

54

Setting up wireless printing.............................................................................................................................................

55

Follow these steps to set up your printer ..............................................................................................................................

55

Information you will need to set up the printer on a wireless network......................................................................

55

Installing the printer on a wireless network (Windows) ...................................................................................................

56

Installing the printer on a wireless network (Macintosh).................................................................................................

59

Installing the printer on a wired network...................................................................................................................

63

Contents

 

2

Changing port settings after installing a new network Internal Solutions Port...........................................

65

Setting up serial printing..................................................................................................................................................

67

Minimizing your printer's environmental impact.....................

70

Saving paper and toner.....................................................................................................................................................

70

Using recycled paper.....................................................................................................................................................................

70

Conserving supplies.......................................................................................................................................................................

70

Saving energy.......................................................................................................................................................................

71

Using Eco-Mode ..............................................................................................................................................................................

71

Adjusting Power Saver..................................................................................................................................................................

72

Adjusting the brightness of the display .................................................................................................................................

73

Setting the standard exit bin light............................................................................................................................................

73

Recycling.................................................................................................................................................................................

74

Recycling Lexmark products.......................................................................................................................................................

74

Recycling Lexmark packaging....................................................................................................................................................

74

Returning Lexmark cartridges for reuse or recycling.........................................................................................................

75

Reducing printer noise......................................................................................................................................................

75

Loading paper and specialty media.............................................

77

Setting the Paper Size and Paper Type........................................................................................................................

77

Configuring Universal paper settings..........................................................................................................................

77

Avoiding jams.......................................................................................................................................................................

78

Loading trays.........................................................................................................................................................................

78

Using the multipurpose feeder......................................................................................................................................

82

Linking and unlinking trays.............................................................................................................................................

87

Linking trays......................................................................................................................................................................................

87

Unlinking trays.................................................................................................................................................................................

87

Assigning a custom paper type name.....................................................................................................................................

88

Changing a Custom Type <x> name .......................................................................................................................................

88

Paper and specialty media guidelines.........................................

90

Paper guidelines..................................................................................................................................................................

90

Paper characteristics......................................................................................................................................................................

90

Unacceptable paper ......................................................................................................................................................................

91

Selecting paper................................................................................................................................................................................

91

Using recycled paper and other office papers .....................................................................................................................

91

Selecting preprinted forms and letterhead...........................................................................................................................

92

Storing paper....................................................................................................................................................................................

92

Supported paper sizes, types, and weights...............................................................................................................

93

Paper sizes supported by the printer ......................................................................................................................................

93

Paper types and weights supported by the printer ...........................................................................................................

94

Contents

 

3

Paper capacities...............................................................................................................................................................................

95

Printing...............................................................................................

96

Printing a document..........................................................................................................................................................

96

Printing on both sides of the paper (duplexing)......................................................................................................

96

Printing on specialty media.............................................................................................................................................

97

Tips on using letterhead...............................................................................................................................................................

97

Tips on using transparencies......................................................................................................................................................

97

Tips on using envelopes...............................................................................................................................................................

97

Tips on using labels........................................................................................................................................................................

98

Tips on using card stock...............................................................................................................................................................

98

Printing confidential and other held jobs...................................................................................................................

99

Holding jobs in the printer ..........................................................................................................................................................

99

Printing confidential and other held jobs from Windows .............................................................................................

100

Printing confidential and other held jobs from a Macintosh computer...................................................................

100

Printing from a flash drive..............................................................................................................................................

101

Printing information pages...........................................................................................................................................

102

Printing a font sample list..........................................................................................................................................................

102

Printing a directory list................................................................................................................................................................

102

Printing the print quality test pages......................................................................................................................................

103

Canceling a print job........................................................................................................................................................

103

Canceling a print job from the printer control panel ......................................................................................................

103

Canceling a print job from the computer............................................................................................................................

103

Copying.............................................................................................

105

Making copies....................................................................................................................................................................

105

Making a quick copy....................................................................................................................................................................

105

Copying using the ADF...............................................................................................................................................................

105

Copying using the scanner glass ............................................................................................................................................

106

Copying photos.................................................................................................................................................................

106

Copying on specialty media..........................................................................................................................................

106

Making transparencies................................................................................................................................................................

106

Copying to letterhead.................................................................................................................................................................

107

Customizing copy settings............................................................................................................................................

107

Copying from one size to another..........................................................................................................................................

107

Making copies using paper from a selected tray ..............................................................................................................

107

Copying on both sides of the paper (duplexing) ..............................................................................................................

108

Reducing or enlarging copies ..................................................................................................................................................

108

Adjusting copy quality................................................................................................................................................................

108

Collating copies.............................................................................................................................................................................

109

Placing separator sheets between copies ...........................................................................................................................

109

Copying multiple pages onto a single sheet ......................................................................................................................

110

Contents

 

4

Creating a custom job (job build) ...........................................................................................................................................

110

Pausing the current print job to make copies........................................................................................................

111

Placing information on copies.....................................................................................................................................

111

Placing the date and time at the top of each page ..........................................................................................................

111

Placing an overlay message on each page..........................................................................................................................

112

Canceling a copy job........................................................................................................................................................

112

Canceling a copy job while the document is in the ADF ...............................................................................................

112

Canceling a copy job while copying pages using the scanner glass .........................................................................

112

Canceling a copy job while the pages are being printed ..............................................................................................

112

Understanding the copy screens and options.......................................................................................................

113

Copy from........................................................................................................................................................................................

113

Copy to .............................................................................................................................................................................................

113

Scale...................................................................................................................................................................................................

113

Darkness...........................................................................................................................................................................................

113

Content.............................................................................................................................................................................................

113

Sides (Duplex) ................................................................................................................................................................................

114

Collate...............................................................................................................................................................................................

114

Options .............................................................................................................................................................................................

114

Improving copy quality...................................................................................................................................................

115

E-mailing..........................................................................................

116

Getting ready to e-mail...................................................................................................................................................

116

Enabling the e-mail function ....................................................................................................................................................

116

Setting up the e-mailfunction.................................................................................................................................................

117

Configuring the e-mail settings...............................................................................................................................................

117

Creating an e-mail shortcut...........................................................................................................................................

117

Creating an e-mail shortcut using the Embedded Web Server ...................................................................................

117

Creating an e-mailshortcut using the touch screen........................................................................................................

118

E-mailinga document.....................................................................................................................................................

118

Sending an e-mail using the touch screen..........................................................................................................................

118

Sending an e-mail using a shortcut number ......................................................................................................................

118

Sending an e-mailusing the address book .........................................................................................................................

119

Customizing e-mailsettings.........................................................................................................................................

119

Adding e-mailsubject and message information.............................................................................................................

119

Changing the output file type..................................................................................................................................................

120

Canceling an e-mail..........................................................................................................................................................

120

Understanding e-mail options.....................................................................................................................................

120

Original Size ....................................................................................................................................................................................

120

Sides (Duplex) ................................................................................................................................................................................

120

Orientation......................................................................................................................................................................................

121

Binding .............................................................................................................................................................................................

121

E-mailSubject ................................................................................................................................................................................

121

Contents

 

5

E-mail File Name............................................................................................................................................................................

121

E-mailMessage ..............................................................................................................................................................................

121

Resolution........................................................................................................................................................................................

121

Send As.............................................................................................................................................................................................

121

Content.............................................................................................................................................................................................

121

Advanced Options........................................................................................................................................................................

122

Faxing...............................................................................................

123

Getting the printer ready to fax...................................................................................................................................

123

Setting up the printer to fax .....................................................................................................................................................

123

Choosing a fax connection........................................................................................................................................................

123

Connecting to an analog telephone line .............................................................................................................................

124

Connecting to a DSL service .....................................................................................................................................................

125

Connecting to a PBX or ISDN system.....................................................................................................................................

125

Connecting to a distinctive ring service ...............................................................................................................................

126

Connecting the printer and a telephone or answering machine to the same telephone line.........................

126

Connecting to an adapter for your country or region.....................................................................................................

128

Connecting to a computer with a modem..........................................................................................................................

132

Enabling the fax function...........................................................................................................................................................

133

Using the Embedded Web Server for fax setup.................................................................................................................

134

Setting the date and time..........................................................................................................................................................

134

Turning daylight saving time on or off .................................................................................................................................

134

Sending a fax......................................................................................................................................................................

135

Sending a fax using the printer control panel....................................................................................................................

135

Sending a fax using the computer .........................................................................................................................................

135

Creating shortcuts............................................................................................................................................................

136

Creating a fax destination shortcut using the Embedded Web Server.....................................................................

136

Creating a fax destination shortcut using the touch screen.........................................................................................

136

Using shortcuts and the address book......................................................................................................................

137

Using fax shortcuts.......................................................................................................................................................................

137

Using the address book..............................................................................................................................................................

137

Customizing fax settings................................................................................................................................................

138

Changing the fax resolution .....................................................................................................................................................

138

Making a fax lighter or darker ..................................................................................................................................................

138

Sending a fax at a scheduled time..........................................................................................................................................

138

Printing an incoming fax on both sides of the paper (duplexing)..............................................................................

139

Viewing a fax log...........................................................................................................................................................................

139

Blocking junk faxes.......................................................................................................................................................................

139

Canceling an outgoing fax.............................................................................................................................................

140

Canceling a fax while the original documents are still scanning ................................................................................

140

Canceling a fax after the original documents have been scanned to memory .....................................................

140

Understanding fax options............................................................................................................................................

140

Original Size ....................................................................................................................................................................................

140

Contents

 

6

Content.............................................................................................................................................................................................

140

Sides (Duplex) ................................................................................................................................................................................

141

Resolution........................................................................................................................................................................................

141

Darkness...........................................................................................................................................................................................

141

Advanced Options........................................................................................................................................................................

141

Improving fax quality.......................................................................................................................................................

142

Holding and forwarding faxes......................................................................................................................................

142

Holding faxes..................................................................................................................................................................................

142

Forwarding a fax ...........................................................................................................................................................................

143

Scanning to an FTP address.........................................................

144

Scanning to an FTP address..........................................................................................................................................

144

Scanning to an FTP address using the keypad ..................................................................................................................

144

Scanning to an FTP address using a shortcut number....................................................................................................

144

Scanning to an FTP address using the address book ......................................................................................................

145

Creating shortcuts............................................................................................................................................................

145

Creating an FTP shortcut using the Embedded Web Server.........................................................................................

145

Creating an FTP shortcut using the touch screen.............................................................................................................

145

Understanding FTP options..........................................................................................................................................

146

Original Size ....................................................................................................................................................................................

146

Sides (Duplex) ................................................................................................................................................................................

146

Orientation......................................................................................................................................................................................

146

Binding .............................................................................................................................................................................................

146

Resolution........................................................................................................................................................................................

146

Send As.............................................................................................................................................................................................

146

Content.............................................................................................................................................................................................

147

Advanced Options........................................................................................................................................................................

147

Improving FTP quality.....................................................................................................................................................

148

Scanning to a computer or flash drive......................................

149

Scanning to a computer.................................................................................................................................................

149

Understanding scan profile options..........................................................................................................................

150

Quick Setup.....................................................................................................................................................................................

150

Format Type....................................................................................................................................................................................

150

Compression...................................................................................................................................................................................

150

Default Content.............................................................................................................................................................................

150

Color ..................................................................................................................................................................................................

151

Original Size ....................................................................................................................................................................................

151

Orientation......................................................................................................................................................................................

151

Duplex...............................................................................................................................................................................................

151

JPEG Quality....................................................................................................................................................................................

151

Darkness...........................................................................................................................................................................................

151

Resolution........................................................................................................................................................................................

151

Contents

 

7

Advanced Imaging .......................................................................................................................................................................

151

Scanning to a flash drive................................................................................................................................................

152

Improving scan quality...................................................................................................................................................

152

Understanding printer menus.....................................................

153

Menus list.............................................................................................................................................................................

153

Paper menu.........................................................................................................................................................................

154

Default Source menu...................................................................................................................................................................

154

Paper Size/Type menu ................................................................................................................................................................

154

Configure MP menu.....................................................................................................................................................................

157

Substitute Size menu...................................................................................................................................................................

157

Paper Texture menu ....................................................................................................................................................................

158

Paper Weight menu.....................................................................................................................................................................

159

Paper Loading menu ...................................................................................................................................................................

159

Custom Types menu....................................................................................................................................................................

161

Custom Names menu..................................................................................................................................................................

161

Custom Scan Sizes menu ...........................................................................................................................................................

161

Universal Setup menu.................................................................................................................................................................

162

Reports menu.....................................................................................................................................................................

163

Network/Ports menu.......................................................................................................................................................

164

Active NIC menu............................................................................................................................................................................

164

Standard Network or Network <x> menus .........................................................................................................................

164

SMTP Setup menu ........................................................................................................................................................................

166

Network Reports menu ..............................................................................................................................................................

167

Network Card menu.....................................................................................................................................................................

167

TCP/IP menu ...................................................................................................................................................................................

168

IPv6 menu........................................................................................................................................................................................

169

Wireless menu................................................................................................................................................................................

169

AppleTalk menu ............................................................................................................................................................................

170

NetWare menu...............................................................................................................................................................................

170

LexLink menu.................................................................................................................................................................................

171

Standard USB menu.....................................................................................................................................................................

172

Parallel <x> menu.........................................................................................................................................................................

173

Serial <x> menu ............................................................................................................................................................................

175

Security menu....................................................................................................................................................................

178

Miscellaneous menu....................................................................................................................................................................

178

Confidential Print menu.............................................................................................................................................................

178

Disk Wiping menu ........................................................................................................................................................................

179

Security Audit Log menu ...........................................................................................................................................................

180

Set Date/Time menu....................................................................................................................................................................

181

Settings menu....................................................................................................................................................................

182

General Settings menu ...............................................................................................................................................................

182

Copy Settings menu ....................................................................................................................................................................

188

Contents

 

8

Fax Settings menu........................................................................................................................................................................

194

E-mailSettings menu ..................................................................................................................................................................

203

FTP Settings menu........................................................................................................................................................................

208

Flash Drive menu ..........................................................................................................................................................................

211

Print Settings..................................................................................................................................................................................

216

Help menu...........................................................................................................................................................................

227

Maintaining the printer.................................................................

228

Cleaning the exterior of the printer............................................................................................................................

228

Cleaning the scanner glass............................................................................................................................................

228

Cleaning the ADF separator rollers.............................................................................................................................

229

Adjusting scanner registration.....................................................................................................................................

230

Storing supplies.................................................................................................................................................................

231

Checking the status of supplies...................................................................................................................................

232

Checking the status of supplies from the printer control panel..................................................................................

232

Checking the status of supplies from a network computer..........................................................................................

232

Ordering supplies..............................................................................................................................................................

233

Ordering toner cartridges..........................................................................................................................................................

233

Ordering a photoconductor kit ...............................................................................................................................................

233

Ordering ADF replacement parts............................................................................................................................................

234

Moving the printer to another location....................................................................................................................

234

Shipping the printer.........................................................................................................................................................

235

Administrative support.................................................................

236

Finding advanced networking and administrator information.......................................................................

236

Using the Embedded Web Server...............................................................................................................................

236

Checking the device status............................................................................................................................................

236

Setting up e-mail alerts...................................................................................................................................................

236

Viewing reports..................................................................................................................................................................

237

Restoring the factory default settings.......................................................................................................................

237

Clearing jams...................................................................................

238

Clearing jams......................................................................................................................................................................

238

Understanding jam messages and locations......................................................................................................................

238

200 and 201 paper jams .............................................................................................................................................................

239

202 paper jam ................................................................................................................................................................................

241

231 paper jam ................................................................................................................................................................................

242

233 paper jam ................................................................................................................................................................................

244

234 paper jam ................................................................................................................................................................................

244

235 paper jam ................................................................................................................................................................................

245

Contents

 

9

240–249 paper jams ....................................................................................................................................................................

245

250 paper jam ................................................................................................................................................................................

246

251 paper jam ................................................................................................................................................................................

247

290–294 paper jams ....................................................................................................................................................................

248

Troubleshooting.............................................................................

252

Solving basic printer problems....................................................................................................................................

252

Printer control panel display is blank or displays only diamonds...................................................................

252

Indicator light blinks red................................................................................................................................................

252

Check the display for error messages....................................................................................................................................

252

Make sure the fax function is set up properly ....................................................................................................................

252

Understanding printer messages................................................................................................................................

252

Answering .......................................................................................................................................................................................

252

Change <src> to <x>...................................................................................................................................................................

253

Check tray <x> connection .......................................................................................................................................................

253

Clock battery ..................................................................................................................................................................................

253

Close front door.............................................................................................................................................................................

253

Close door or insert cartridge...................................................................................................................................................

253

Connect <x>bps............................................................................................................................................................................

254

Disk corrupted ...............................................................................................................................................................................

254

Disk Full - Scan Job Canceled ...................................................................................................................................................

254

Fax failed..........................................................................................................................................................................................

254

Fax memory full.............................................................................................................................................................................

254

Fax partition inoperative. Contact system administrator. .............................................................................................

254

Fax server 'To Format' not set up. Contact system administrator...............................................................................

254

Fax Station Name not set up ....................................................................................................................................................

254

Fax Station Number not set up................................................................................................................................................

255

Insert Tray <x> ...............................................................................................................................................................................

255

Install Tray <x>...............................................................................................................................................................................

255

Invalid PIN........................................................................................................................................................................................

255

Load <src> with <x>....................................................................................................................................................................

255

Load manual feeder with <x>..................................................................................................................................................

255

Memory full, cannot print faxes...............................................................................................................................................

256

Network/Network <x>................................................................................................................................................................

256

No analog phone line connected to modem, fax is disabled.......................................................................................

256

No answer........................................................................................................................................................................................

256

No dial tone.....................................................................................................................................................................................

256

Paper Change: Load Tray<x> <paper type>.......................................................................................................................

256

Queued for sending.....................................................................................................................................................................

256

Remove originals from the scanner ADF..............................................................................................................................

256

Remove packaging material, check <x> ..............................................................................................................................

256

Remove paper from standard output bin............................................................................................................................

256

Replace <x> if restarting job.....................................................................................................................................................

257

Restore Held Jobs? .......................................................................................................................................................................

257

Contents

 

10

Scan Document Too Long .........................................................................................................................................................

257

Scanner ADF Cover Open ..........................................................................................................................................................

257

Securely clearing disk space .....................................................................................................................................................

257

Serial <x>.........................................................................................................................................................................................

257

Set clock ...........................................................................................................................................................................................

257

SMTP server not set up. Contact system administrator..................................................................................................

257

Some held jobs were not restored .........................................................................................................................................

258

System busy, preparing resources for job. ..........................................................................................................................

258

System busy, preparing resources for job. Deleting held job(s)..................................................................................

258

Unsupported disk .........................................................................................................................................................................

258

Unsupported USB device, please remove ...........................................................................................................................

258

Unsupported USB hub, please remove.................................................................................................................................

258

USB/USB <x> ..................................................................................................................................................................................

258

30 Invalid refill, change toner cartridge................................................................................................................................

258

31 Replace defective cartridge ................................................................................................................................................

258

32 Cartridge part number unsupported by device ..........................................................................................................

258

34 Short paper ...............................................................................................................................................................................

258

35 Insufficient memory to support Resource Save feature ...........................................................................................

259

37 Insufficient memory to collate job ...................................................................................................................................

259

37 Insufficient memory, some Held Jobs were deleted..................................................................................................

259

37 Insufficient memory, some held jobs will not be restored ......................................................................................

259

38 Memory full...............................................................................................................................................................................

259

39 Complex page, some data may not have printed.......................................................................................................

259

50 PPDS font error ........................................................................................................................................................................

260

51 Defective flash detected ......................................................................................................................................................

260

52 Not enough free space in flash memory for resources .............................................................................................

260

53 Unformatted flash detected ...............................................................................................................................................

260

54 Network <x> software error................................................................................................................................................

260

54 Serial option <x> error..........................................................................................................................................................

260

54 Standard network software error......................................................................................................................................

261

55 Unsupported option in slot <x>........................................................................................................................................

261

56 Parallel port <x> disabled....................................................................................................................................................

261

56 Serial port <x> disabled .......................................................................................................................................................

261

56 Standard parallel port disabled .........................................................................................................................................

261

56 Standard USB port disabled................................................................................................................................................

262

56 USB port <x> disabled ..........................................................................................................................................................

262

57 Configuration change, held jobs were not restored..................................................................................................

262

58 Too many trays attached .....................................................................................................................................................

262

58 Too many flash options installed ......................................................................................................................................

262

59 Incompatible tray <x> ..........................................................................................................................................................

263

61 Remove defective disk..........................................................................................................................................................

263

62 Disk full .......................................................................................................................................................................................

263

63 Unformatted disk....................................................................................................................................................................

263

80 Routine maintenance needed ...........................................................................................................................................

263

84 Replace PC Kit...........................................................................................................................................................................

263

Contents

 

11

84 PC Kit life warning...................................................................................................................................................................

263

88 Cartridge low............................................................................................................................................................................

263

88.yy Cartridge nearly low.........................................................................................................................................................

264

88.yy Replace cartridge ..............................................................................................................................................................

264

200–282.yypaper jam.................................................................................................................................................................

264

290-295.yyscanner jam..............................................................................................................................................................

264

293 Replace all originals if restarting job. ............................................................................................................................

264

293.02 Flatbed Cover Open ......................................................................................................................................................

264

294 ADF Jam...................................................................................................................................................................................

265

840.01 Scanner Disabled............................................................................................................................................................

265

841-846 Scanner Service Error .................................................................................................................................................

265

900–999 Service <message>....................................................................................................................................................

265

1565 Emulation error, load emulation option....................................................................................................................

265

Solving printing problems.............................................................................................................................................

266

Multiple-language PDFs do not print....................................................................................................................................

266

Error message about reading USB drive appears..............................................................................................................

266

Jobs do not print...........................................................................................................................................................................

266

Confidential and other held jobs do not print ...................................................................................................................

267

Job takes longer than expected to print ..............................................................................................................................

267

Job prints from the wrong tray or on the wrong paper .................................................................................................

268

Incorrect characters print...........................................................................................................................................................

268

Tray linking does not work........................................................................................................................................................

268

Large jobs do not collate ...........................................................................................................................................................

268

Unexpected page breaks occur...............................................................................................................................................

269

Solving copy problems...................................................................................................................................................

269

Copier does not respond ...........................................................................................................................................................

269

Scanner unit does not close......................................................................................................................................................

269

Poor copy quality..........................................................................................................................................................................

270

Partial document or photo copies..........................................................................................................................................

271

Solving scanner problems.............................................................................................................................................

271

Checking an unresponsive scanner .......................................................................................................................................

271

Scan was not successful .............................................................................................................................................................

272

Scanning takes too long or freezes the computer............................................................................................................

272

Poor scanned image quality .....................................................................................................................................................

272

Partial document or photo scans............................................................................................................................................

273

Cannot scan from a computer .................................................................................................................................................

273

Solving fax problems.......................................................................................................................................................

273

Caller ID is not shown..................................................................................................................................................................

273

Cannot send or receive a fax.....................................................................................................................................................

274

Can send but not receive faxes................................................................................................................................................

275

Can receive but not send faxes................................................................................................................................................

276

Received fax has poor print quality........................................................................................................................................

276

Solving option problems................................................................................................................................................

277

Option does not operate correctly or quits after it is installed ....................................................................................

277

Contents

 

12

Drawers.............................................................................................................................................................................................

278

Flash memory card.......................................................................................................................................................................

278

Hard disk with adapter................................................................................................................................................................

278

Internal Solutions Port ................................................................................................................................................................

278

Memory card ..................................................................................................................................................................................

278

Solving paper feed problems.......................................................................................................................................

279

Paper frequently jams .................................................................................................................................................................

279

Paper trays.......................................................................................................................................................................................

279

Paper jam message remains after jam is cleared ..............................................................................................................

280

Page that jammed does not reprint after you clear the jam.........................................................................................

280

Solving print quality problems....................................................................................................................................

280

Isolating print quality problems..............................................................................................................................................

280

Blank pages.....................................................................................................................................................................................

281

Characters have jagged or uneven edges ...........................................................................................................................

281

Clipped images..............................................................................................................................................................................

282

Ghost images..................................................................................................................................................................................

282

Gray background ..........................................................................................................................................................................

282

Incorrect margins..........................................................................................................................................................................

283

Paper curl.........................................................................................................................................................................................

283

Print irregularities .........................................................................................................................................................................

284

Skewed print...................................................................................................................................................................................

284

Solid black or white streaks.......................................................................................................................................................

285

Print is too light .............................................................................................................................................................................

285

Print is too dark..............................................................................................................................................................................

286

Streaked vertical lines .................................................................................................................................................................

287

Toner fog or background shading appears on the page ...............................................................................................

288

Toner rubs off.................................................................................................................................................................................

288

Toner specks...................................................................................................................................................................................

289

Transparency print quality is poor..........................................................................................................................................

289

Embedded Web Server does not open.....................................................................................................................

289

Check the network connections .............................................................................................................................................

289

Check the network settings ......................................................................................................................................................

290

Contacting Customer Support.....................................................................................................................................

290

Notices..............................................................................................

291

Product information.........................................................................................................................................................

291

Edition notice.....................................................................................................................................................................

291

Power consumption.........................................................................................................................................................

295

Index.................................................................................................

310

Contents

13

14