Lexmark 4600, 3600 User Manual

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3600-4600Series User's Guide

November 2008

www.lexmark.com

Contents

 

Safety information.............................................................................

7

Introduction........................................................................................

8

Finding information about the printer...........................................................................................................................

8

Setting up the printer......................................................................

11

Bypassing security warnings during software installation...................................................................................

11

Setting up the printer as a copier only........................................................................................................................

11

Understanding the parts of the printer.......................................................................................................................

18

Using the printer control panel buttons and menus..............................................................................................

20

Using the printer control panel .................................................................................................................................................

20

Using the printer menus ..............................................................................................................................................................

21

Using the Copy menu....................................................................................................................................................................

23

Using the Scan menu ....................................................................................................................................................................

24

Using the Photo menu..................................................................................................................................................................

24

Using the PictBridge menu .........................................................................................................................................................

25

Using the Setup menu ..................................................................................................................................................................

25

Saving settings.................................................................................................................................................................................

26

Using the printer software...............................................................................................................................................

28

Installing printer software ...........................................................................................................................................................

28

Installing the optional XPS driver (Windows Vista users only).......................................................................................

29

Using the Windows printer software.......................................................................................................................................

30

Using the Macintosh printer software.....................................................................................................................................

31

Switching between the rear USB port and the Quick Connect laptop port (selected models

 

only).....................................................................................................................................................................................

32

Installing the printer on a wireless network (selected

 

models only)......................................................................................

34

Wireless network compatibility......................................................................................................................................

34

Information you will need to set up the printer on a wireless network..........................................................

34

Installing the printer on a wireless network..............................................................................................................

35

Wireless installation instructions (France only)........................................................................................................

35

Configuring an IP address manually.............................................................................................................................

36

Interpreting the colors of the Wi-Fi indicator light.................................................................................................

36

Changing wireless settings after installation............................................................................................................

37

Using the Network Setup menu.....................................................................................................................................

38

Installing the printer on other computers..................................................................................................................

38

Contents

 

2

Advanced wireless setup..................................................................................................................................................

39

Creating an ad hoc wireless network ......................................................................................................................................

39

Adding a printer to an existing ad hoc wireless network ................................................................................................

43

Frequently asked questions.............................................................................................................................................

43

What is a network? .........................................................................................................................................................................

43

How are home networks configured?.....................................................................................................................................

43

Why do I need an installation cable? .......................................................................................................................................

46

How do I attach the installation cable?...................................................................................................................................

46

What is the difference between infrastructure and ad hoc networks? .......................................................................

47

Finding the signal strength.........................................................................................................................................................

48

How can I improve wireless signal strength? .......................................................................................................................

48

What is an SSID? ..............................................................................................................................................................................

50

How do I find out what type of security my network is using?......................................................................................

50

Can I use my printer on a USB and a wireless connection at the same time?...........................................................

50

What is a MAC address?................................................................................................................................................................

50

How do I find the MAC address? ...............................................................................................................................................

51

What is an IP address?...................................................................................................................................................................

51

What is TCP/IP? ................................................................................................................................................................................

51

How do I locate IP addresses? ....................................................................................................................................................

52

How are IP addresses assigned?................................................................................................................................................

52

What is a key index?.......................................................................................................................................................................

53

Loading paper...................................................................................

54

Loading paper.......................................................................................................................................................................

54

Loading various paper types...........................................................................................................................................

54

Loading original documents on the scanner glass.................................................................................................

58

Using the automatic paper type sensor......................................................................................................................

59

Printing...............................................................................................

60

Printing basic documents.................................................................................................................................................

60

Printing a document......................................................................................................................................................................

60

Printing Web pages........................................................................................................................................................................

60

Printing multiple copies of a document.................................................................................................................................

61

Collating printed copies...............................................................................................................................................................

61

Printing the last page first (reverse page order)..................................................................................................................

62

Printing multiple pages on one sheet (N-Up).......................................................................................................................

63

Printing documents from a memory card or flash drive ..................................................................................................

63

Printing specialty documents.........................................................................................................................................

64

Choosing compatible specialty paper types ........................................................................................................................

64

Printing envelopes .........................................................................................................................................................................

65

Printing labels ..................................................................................................................................................................................

66

Printing on custom-size paper...................................................................................................................................................

67

Contents

 

3

Saving and deleting print settings................................................................................................................................

67

Managing print jobs...........................................................................................................................................................

68

Pausing print jobs...........................................................................................................................................................................

68

Resuming print jobs.......................................................................................................................................................................

69

Canceling print jobs.......................................................................................................................................................................

70

Working with photos.......................................................................

72

Inserting a memory card...................................................................................................................................................

72

Inserting a flash drive.........................................................................................................................................................

73

Retrieving and managing photos..................................................................................................................................

74

Transferring photos from a memory device to the computer .......................................................................................

74

Transferring photos from a memory card to a flash drive ...............................................................................................

76

Printing photos.....................................................................................................................................................................

76

Printing photos using the printer control panel .................................................................................................................

76

Printing photos from the computer using the printer software ...................................................................................

77

Printing photos from a memory device using the printer software ............................................................................

78

Applying color effects to photos using the printer control panel ................................................................................

79

Printing photos from a PictBridge-enabled digital camera ............................................................................................

80

Printing photos stored on a memory device using the proof sheet............................................................................

81

Printing photos from a digital camera using DPOF ...........................................................................................................

82

Copying...............................................................................................

83

Making copies.......................................................................................................................................................................

83

Copying photos....................................................................................................................................................................

83

Enlarging or reducing images.........................................................................................................................................

83

Adjusting copy quality.......................................................................................................................................................

84

Making a copy lighter or darker.....................................................................................................................................

84

Collating copies using the printer control panel.....................................................................................................

85

Repeating an image on one page.................................................................................................................................

85

Copying multiple pages on one sheet (N-Up)..........................................................................................................

86

Canceling a copy job..........................................................................................................................................................

86

Scanning.............................................................................................

87

Scanning original documents.........................................................................................................................................

87

Scanning color or black-and-white original documents.......................................................................................

89

Scanning photos for editing............................................................................................................................................

89

Scanning to a computer over a network....................................................................................................................

89

Canceling scan jobs............................................................................................................................................................

90

Contents

4

Faxing.................................................................................................

91

Sending a fax using the computer................................................................................................................................

91

Receiving a fax......................................................................................................................................................................

92

Maintaining the printer...................................................................

94

Maintaining print cartridges............................................................................................................................................

94

Installing print cartridges.............................................................................................................................................................

94

Removing a used print cartridge ..............................................................................................................................................

95

Refilling print cartridges...............................................................................................................................................................

96

Using genuine Lexmark print cartridges................................................................................................................................

96

Aligning print cartridges ..............................................................................................................................................................

97

Cleaning the print cartridge nozzles........................................................................................................................................

97

Checking ink levels.........................................................................................................................................................................

98

Wiping the print cartridge nozzles and contacts................................................................................................................

99

Preserving the print cartridges ................................................................................................................................................

100

Cleaning the scanner glass............................................................................................................................................

100

Cleaning the exterior of the printer............................................................................................................................

100

Ordering supplies..............................................................................................................................................................

101

Ordering print cartridges ...........................................................................................................................................................

101

Ordering paper and other supplies........................................................................................................................................

102

Resetting to factory settings.........................................................................................................................................

102

Troubleshooting.............................................................................

103

Using the printer troubleshooting software (Windows only)...........................................................................

103

Setup troubleshooting....................................................................................................................................................

103

Incorrect language appears on the display.........................................................................................................................

103

Power button is not lit ................................................................................................................................................................

104

Software did not install...............................................................................................................................................................

104

Page does not print......................................................................................................................................................................

105

Solving printer power problems .............................................................................................................................................

108

Removing and reinstalling the software ..............................................................................................................................

108

Enabling the USB port in Windows ........................................................................................................................................

109

Wireless troubleshooting...............................................................................................................................................

110

Wireless troubleshooting checklist ........................................................................................................................................

110

Printing a network setup page ................................................................................................................................................

111

Wireless configuration does not continue after the USB cable is attached ............................................................

111

Cannot print over wireless network.......................................................................................................................................

112

Cannot print and there is a firewall on the computer.....................................................................................................

115

Wi-Fi indicator light is not lit.....................................................................................................................................................

115

Wi-Fiindicator light is green but the printer does not print (Windows only) ........................................................

115

Wi-Fi indicator light is blinking orange during installation (Windows only)...........................................................

117

Contents

 

5

Wi-Fi indicator light is blinking orange during installation (Macintosh only) ........................................................

120

Wi-Fiindicator light is still orange ..........................................................................................................................................

122

Wireless print server not installed ..........................................................................................................................................

124

“Communication not available” message displays when printing wirelessly ........................................................

124

Communication with printer lost when connected to Virtual Private Network (VPN)........................................

124

Resetting the internal wireless print server to factory default settings....................................................................

124

Notices..............................................................................................

126

Product information.........................................................................................................................................................

126

Edition notice.....................................................................................................................................................................

126

European EC directives conformity statement for radio products.................................................................

129

Power consumption.........................................................................................................................................................

132

Networking glossary.....................................................................

137

Index.................................................................................................

139

Contents

6

Safetyinformation

Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord.

Connect the power supply cord to an electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: Do not twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If the power cord is misused, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of misuse. Remove the power cord from the electrical outlet before inspecting it.

Refer service or repairs, other than those described in the user documentation, to a professional service person.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

Safety information

7

Introduction

Finding information about the printer

Publications

 

See the

For

 

 

Quick Setup sheet

Initial setup instructions.

 

 

 

 

Printed Networking Guide/ Fax Guide

Additional setup instructions.

 

 

Note: Your printer may not come with these publications.

 

 

 

 

Electronic User's Guide

Complete instructions for using the printer. The electronic version installs

 

 

automatically with the printer software.

 

 

 

 

Windows Help

Additional instructions for using the printer software on a Windows operating

 

 

system. The Help installs automatically with the programs.

 

 

1

Do one of the following:

 

 

 

In Windows Vista, click .

 

 

 

In Windows XP and earlier, clickStart.

 

 

2

Click All Programs orPrograms, and then select the printer program folder

 

 

 

from the list.

 

 

3

From the program, click Help to view the main page of the Help.

 

 

 

Click ? to viewcontext-sensitiveinformation.

 

 

 

 

Mac Help

Additional instructions for using the printer software on a Macintosh operating

 

Note: Your printer may not have

system. The Help installs automatically with the applications.

 

1

From the Finder desktop, double-clickthe printer folder.

 

support for Macintosh and may not

 

have this Help.

2

Double-clickthe application.

 

 

3

From the application, click Help on the menu bar to view the main page of

 

 

 

the Help.

 

 

 

Note: If you have several applications open, then make sure that the

 

 

 

application that you want to use is the active application. The correct menu

 

 

 

bar does not appear if the application is not active. Click the main screen to

 

 

 

make it the active application.

 

 

 

Click ? to viewcontext-sensitiveinformation.

 

 

 

 

Introduction

8

Customer support

 

Description

Where to find (North America)

Where to find (rest of world)

 

Telephone support

Call us at

Telephone numbers and support hours vary by

 

 

US: 1-800-332-4120

country or region.

 

 

 

Monday–Friday(8:00AM–11:00PM ET),

Visit our Web site at www.lexmark.com. Select

 

 

 

Saturday (Noon–6:00PM ET)

a country or region, and then select the

 

 

Canada: 1-800-539-6275

Customer Support link.

 

 

Note: For additional information about

 

 

 

Support in English:Monday–Friday

 

 

 

contacting Lexmark, see the printed warranty

 

 

 

(8:00 AM–11:00PM ET), Saturday (Noon–

 

 

 

6:00 PM ET)

that came with your printer.

 

 

 

 

 

 

 

Support in French:Monday–Friday

 

 

 

 

(9:00 AM–7:00PM ET)

 

 

 

Mexico: 01-800-253-9627

 

 

 

 

Monday–Friday(8:00AM–8:00PM ET)

 

 

 

Note: Support numbers and times may change

 

 

 

without notice. For the most recent telephone

 

 

 

numbers available, see the printed warranty

 

 

 

statement that came with your printer.

 

 

 

 

 

 

E-mailsupport

For e-mailsupport, visit our Web site:

E-mailsupport varies by country or region, and

 

 

www.lexmark.com.

may not be available in some instances.

 

 

1 ClickSUPPORT.

Visit our Web site at www.lexmark.com. Select

 

 

2 Click Technical Support.

a country or region, and then select the

 

 

3 Select your printer family.

Customer Support link.

 

 

Note: For additional information about

 

 

4 Select your printer model.

 

 

contacting Lexmark, see the printed warranty

 

 

5 From the Support Tools section, clicke-Mail

 

 

that came with your printer.

 

 

 

Support.

 

 

 

6 Complete the form, and then clickSubmit

 

 

 

 

Request.

 

 

 

 

 

 

Limited Warranty

Description

Where to find (USA)

Where to find (rest of world)

Limited Warranty Information

To view the limitations and conditionsof this

Warranty information varies by

Lexmark International, Inc. furnishes a

limited warranty, see the Statement of

country or region. See the printed

limited warranty that this printer will

Limited Warranty included with this printer,

warranty that came with your

be free of defects in materials and

or set forth at www.lexmark.com.

printer.

workmanship for a period of 12

1

Click SUPPORT.

 

months after the original date of

2

Click Warranty Information.

 

purchase.

3

Click Statement of Limited Warranty

 

 

 

 

 

for Inkjet & All-In-OnePrinters.

 

 

4

Scroll through the Web page to view the

 

 

 

warranty.

 

 

 

 

 

Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact customer support so that they may serve you faster:

Machine Type number

Serial number

Introduction

9

Date purchased

Store where purchased

Introduction

10

Settingup theprinter

Bypassing security warnings during software installation

Third-partyapplications, including antivirus, security, and firewall programs may alert you about the printer software being installed. For your printer to work properly, allow the printer software to be installed on your computer.

Setting up the printer as a copier only

Use the following instructions if you do not want to connect the printer to a computer.

Note: If you want to connect the printer to a computer, use the setup documentation and the printer software CD that came with the printer.

1 Unpack the printer.

Note: Contents, such as the number of print cartridges, may vary by model.

6

1

2

 

 

1

 

WI

FI

 

 

 

 

 

3

 

 

5

4

3

2

 

1Power cord

2Printer software CD

3USB cable or installation cable

Note: Your printer model may not ship with a USB cable. Purchase a USB cable separately.

4Networking Guide

Note: Your printer model may not come with this publication.

5Quick Setup sheet

6Print cartridges

Setting up the printer

11

2 Remove all tape and packing material from all areas of the printer.

F

3 Raise the paper support, and then extend the paper exit tray.

WI

FI

4 Extend the paper guides.

2 1

WI

F

I

5 Connect the power cord to the printer, and then to an electrical outlet that is easily accessible and near the printer.

2

1

Setting up the printer

12

6 Pressto turn on the printer.

F

7 If prompted, set the language.

1 2 1

8 If prompted, set the country/region.

1 2 1

Setting up the printer

13

9 Open the printer, and then press down on the print cartridge carrier levers.

10 Open the color cartridge foil, and then remove the cartridge from the pack.

11 If a storage unit is included, remove the color cartridge from the storage unit.

2

1

Setting up the printer

14

12Remove the tape from the color print cartridge, insert the cartridge in the right carrier, and then close the color cartridge lid.

13If a black print cartridge is included in the box contents, open the black cartridge foil, and then remove the cartridge from the pack.

Note: You may need to purchase a black print cartridge separately.

Setting up the printer

15

14Remove the tape from the black print cartridge, insert the cartridge in the left cartridge carrier, and then close the cartridge carrier lid.

15 Close the printer, and then load plain paper.

1

2

Setting up the printer

16

16 From the printer control panel, press.

An alignment page prints.

17 Discard or recycle the alignment page.

Notes:

The alignment page may differ from the one shown.

Streaks on the alignment page are normal and do not indicate a problem.

Setting up the printer

17

Understanding the parts of the printer

 

11

10

1

9

 

8

2

 

WI

F

I

 

 

7

3

 

 

 

 

 

6

4

 

 

 

5

 

 

 

 

 

 

Use the

To

 

1

Paper support

Load paper.

 

 

 

 

 

2

Printer control panel

Operate the printer.

 

 

 

 

 

3

Wi-Fiindicator

Check wireless status:

 

 

Note: Your printer model may not have wireless

Offindicates that the printer is not turned on or that

 

 

capability and may not have this indicator.

no wireless option is installed.

 

 

 

Orange

 

 

 

– indicates that the printer is ready to be configured

 

 

 

for wireless printing

 

 

 

– indicates that the printer is connected for USB

 

 

 

printing

 

 

 

Orange blinking indicates that the printer is

 

 

 

configured but is unable to communicate with the

 

 

 

wireless network.

 

 

 

Green indicates that the printer is connected to a

 

 

 

wireless network.

 

 

 

 

 

4

PictBridge port

Connect a PictBridge-enableddigital camera or a flash

 

 

 

drive to the printer.

 

 

 

 

 

5

Card reader light

Check card reader status. The light blinks to indicate

 

 

 

that a memory card is being accessed.

 

 

 

 

 

6

Quick Connect laptop port

Connect a laptop computer to the printer using a USB

 

 

Notes:

cable.

 

 

Warning—PotentialDamage:Do not touch the USB

 

 

Your printer model may not have this port.

 

 

port except when plugging in or removing a USB cable

 

 

Do not use this port simultaneously with the rear USB

or installation cable.

 

 

port.

 

 

 

 

 

 

7

Memory card slots

Insert a memory card.

 

 

 

 

 

8

Paper exit tray

Hold paper as it exits.

 

 

 

 

Setting up the printer

18

 

Use the

To

9

Top cover

Access the scanner glass.

10

Paper feed guard

Prevent items from falling into the paper slot.

11

Paper guides

Keep paper straight when feeding.

 

 

1

F

2

4 3

 

F

 

 

 

6

 

 

5

 

Use the

To

1

Scanner glass

Scan and copy photos and documents.

2

Scanner unit

Access the print cartridges.

 

 

Remove paper jams.

3

Print cartridge carrier

Install, replace, or remove a print cartridge.

4

Rear USB port

Connect the printer to a desktop computer using a USB

 

Note: Do not use this port simultaneously with the Quick

cable.

 

Connect laptop port.

Warning—PotentialDamage:Do not touch the USB

 

 

port except when plugging in or removing a USB cable

 

 

or installation cable.

5

Power supply with port

Connect the printer to a power source.

6

Internal wireless print server

Connect the printer to a wireless network.

 

Note: Your printer model may not have wireless

 

 

capability and may not have this print server.

 

Setting up the printer

19

Using the printer control panel buttons and menus

Using the printer control panel

The printer control panel contains:

Power on/off button

Two-linedisplay that shows the printer status, messages, and menus

11 buttons

12

 

1

11

 

OK

 

10

2

9

3

START

COPY SCAN PHOTO

8

4

 

ON

5

 

 

 

7

6

 

 

 

 

 

Press

To

 

1

 

Return to the previous screen.

 

 

 

Exit from one menu level to a higher one.

 

 

 

 

 

2

 

Increase a number.

 

Move the cursor one place to the right.

Scroll through menus or settings on the display.

3/ Switch to color mode orblack-and-whitemode.

4

Start a print, scan, or copy job, depending on which mode is selected.

 

 

5

Access the photo menu and print photos.

 

 

6

Access the scan menu and scan documents.

 

 

7

Turn the printer on and off.

Switch to Power Saver mode.

Note: Pressto switch to Power Saver mode. Press and holdfor two seconds to turn off the printer.

8

Access the copy menu and make copies.

Setting up the printer

20