Kingston Technology 4000 User Manual

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DataTraveler® 4000 User Manual

Document No. 48000127-001.A04

DataTraveler® 4000

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Table of Contents

About This Manual ..................................................................................................................

3

System Requirements.............................................................................................................

3

Recommendations ..................................................................................................................

3

Setup (Windows Environment)...............................................................................................

4

Device Initialization (Windows Environment) .......................................................................

5

Device Usage (Windows Environment) .................................................................................

9

Device Options (Windows Environment).............................................................................

10

Setup (Mac Environment) .....................................................................................................

12

Device Initialization (Mac Environment) ..............................................................................

13

Device Usage (Mac Environment) ........................................................................................

17

Device Options (Mac Environment) .....................................................................................

18

Device Initialization (Linux Environment)............................................................................

21

Device Usage (Linux Environment) .....................................................................................

23

Help and Troubleshooting ....................................................................................................

24

Device Lockout........................................................................................................

24

Forgot Password .....................................................................................................

25

Drive Letter Conflict (Windows Operating Systems) ...........................................

26

Error Messages .......................................................................................................

27

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About This Manual

This user manual covers the DataTraveler® 4000 (referred to simply as DT4000 from this point forward) based on the factory image with no implemented customizations.

System Requirements

PC Platform

PC Operating System Support

Pentium III Processor or equivalent (or

Windows® 7

 

faster)

• Windows® Vista SP1, SP2

15MB free disk space

Windows® XP SP2, SP3

USB 2.0

Two consecutive drive letters after the last physical drive*

Mac

Platform

Operating System Support

15MB free disk space

• Mac OS X 10.5.x -10.7x

USB 2.0

Recommendations

To ensure there is ample power provided to the DT4000 device, insert it directly into a USB port on your notebook or desktop, as seen in Figure 1.1. Avoid connecting the DT4000 to any peripheral device(s) that may feature a USB port, such as a keyboard orUSB-poweredhub, as seen inFigure 1.2.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Figure 1.1 – Recommended Usage

 

Figure 1.2 – Not Recommended

*Note: See ‘Drive Letter Conflict’ on page 26.

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Setup (Windows Environment)

1.Insert the DT4000 into an available USB port on your notebook or desktop and wait for Windows to detect it.

Windows XP users will receive a ‘Found New Hardware’ notification as seen inFigure 2.1.

Windows Vista/7 users will receive a device driver notification as seen in Figure 2.2.

Once the new hardware detection is complete, Windows will prompt you to begin the initialization process.

Windows XP users can skip step 2 and go to page 5 – Device Initialization.

Windows Vista/7 users will see an AutoPlay window similar to the one in Figure 2.3.

2.Select the option ‘Run DT4000_Launcher.exe’.

If Windows does not AutoPlay, you can browse to the CD-ROMpartition (Figure 2.4) and manually execute the DT4000_Launcher program. This will also start the initialization process.

Figure 2.1 – Found New Hardware

(Windows XP)

Figure 2.2 – Device Driver Installation

(Windows Vista/7)

Figure 2.3 – AutoPlay Window

(Windows Vista/7)

(Note: Menu options in the AutoPlay window may vary depending on what programs are currently installed on your computer. AutoRun will start the initialization process automatically.)

Figure 2.4 – DT4000 Contents

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Device Initialization (Windows Environment)

1. Select your language preference from the drop-downmenu and click ‘Next’ (Figure 3.1.)

Figure 3.1 – Language Selection

2.Review the license agreement and click ‘Next’ (Figure 3.2.) (Note: You must accept the license agreement before continuing; otherwise the ‘Next’ button will remain disabled.)

Figure 3.2 – License Agreement

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3.Create a password to protect your data on the DT4000. Enter it in the ‘Password’ field, thenre-enterit in the ‘Password Confirmation’ field, as seen below inFigure 3.3. The password you create must meet the following criteria before the initialization process will allow you to continue:

1.Passwords must contain 8 characters or more (up to 16 characters.)

2.Passwords must contain three (3) of the following criteria options:

-UPPER CASE, lower case, numeric, and/or special characters (!, $, etc.)

You may also enter a password hint, but it is not a mandatory field. The hint field can be useful in providing a clue as to what the password is, should the password ever be forgotten. (Note: The hint CANNOT be an exact match to the password.)

Figure 3.3 – Password Setup

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4.Enter your contact information into the text boxes provided (see Figure 3.4) (Note: The information you enter in these fields may NOT contain the password string you created in Step 3.However, these fields are optional and can be left blank, if so desired.)

The ‘Name’ field may contain up to 32 characters, but cannot contain theexact password.

The ‘Company’ field may contain up to 32 characters, but cannot contain theexact password.

The ‘Details’ field may contain up to 156 characters, but cannot contain theexact password.

Figure 3.4 – Contact Information

5. Click ‘Finish’ to complete the device initialization process.

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The DT4000 will now format the secure data partition (Figure 3.5) and notify you when it is complete (Figure 3.6.)

Note: If operating under Windows XP in Non-Adminmode, the ‘Format’ routine can take up to a minute.*

6. Click ‘OK’ to continue.

Figure 3.5 – Formatting DT4000

Figure 3.6 – Format Complete

Initialization complete.

*Note: Times may vary based on system hardware and the capacity of the DT4000 drive.

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Device Usage (Windows Environment)

Once the DT4000 has been initialized, you can access the secure data partition and utilize the device options by logging into the device with your password. To do so, follow these steps:

1.Insert the DT4000 into a USB port on your notebook or desktop and enter your password (see Figure 4.1.)

Once you’ve typed your password, click the ‘Login’ button to continue.

If the correct password is entered, the DT4000 will unlock and you can begin

using the device.

Figure 4.1 – Login Window

If an incorrect password is entered, an error message will appear just below the ‘Hint’ field, indicating a login failure.

(NOTE: During the login process, if a bad password is entered, you will be given another opportunity to enter the correct password; however, there is abuilt-insecurity feature that tracks the number offailed login attempts*. If this number reaches thepre-configuredvalue of

10 failed attempts, the DT4000 will lock and require a device format of the secure data partition prior to next use. THIS MEANS THAT ALL DATA STORED ON THE DT4000 WILL BE ERASED. For more details on this feature, see ‘Device Lockout’ on page 24.)

2.You may unlock the secure data partition in read-onlymode, sometimes referred to as

“write-protectmode”, by selecting the checkbox labeledRead-Only Mode’ prior to logging into the device. Once authenticated underread-only,you will be allowed to open or view content on the DT4000, but not update, change, or erase content while in this mode. (Note: Read-only mode will also prevent the format option from appearing in the DT4000 menu that later appears on page 10.)

If you are currently logged in under read-onlymode and wish to unlock the device with full read/write access to the secure data partition, you must shutdown DT4000 (see page 11) and log back in, leaving the‘Read-OnlyMode’ checkbox unchecked during authentication.

* Once you authenticate to the device successfully, the failed login counter will be reset.

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Device Options (Windows Environment)

While you are logged into the device, there will be a ‘DT4000’ icon located in theright-handcorner of the Windows taskbar (Figure 5.1.) (Note: Windows 7 users will need to click on the up-arrow button in the taskbar in order to access the ‘DT4000’ icon (Figure 5.2.)

Clicking once on the DT4000 icon will display the following menu:

Figure 5.1 – DT4000 icon in taskbar

Figure 5.2 – DT4000 icon in taskbar

 

(Windows 7 users)

DT4000 Settings

Allows you to change your password and/or hint (Figure 5.3)

Allows you to add/view/change your contact information (Figure 5.4)

Allows you to change your current language selection (Figure 5.5)

(Note: For security purposes, your current DT4000 password is required to update and/or modify any of these settings.)

Figure 5.3

Figure 5.4

Figure 5.5

Change Password

Contact Information

Select Language

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Browse DT4000

Allows you to browse the contents of the secure data partition while you are logged in

Format DT4000*

Allows you to format the secure data partition

(Warning: All data will be erased.) (Figure 5.6)

Online Support (Requires Internet access)

Opens your Internet browser and navigates to http://www.kingston.com/support/ where you can access additional support information

Figure 5.6 – Format Warning

About DT4000

Provides specific details about the DT4000, including Application and Firmware version information (Figure 5.7)

Shutdown DT4000

Properly shuts down the DT4000, allowing you to safely remove it from your system

Figure 5.7 – About DT4000

*Note: Your current DT4000 password is required in Windows Vista and Windows 7

-WindowsSection Complete-

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Setup (Mac Environment)

Insert the DT4000 into an available USB port on your notebook or desktop and wait for the Mac operating system to detect it. When it does, you will see a DT4000 volume appear on the desktop, as seen in

Figure 6.1.

1.Double-clickthe DT4000CD-ROMicon.

2.Double-clickthe Mac folder found in the window displayed in

Figure 6.2.

Figure 6.1 – DT4000

3.Double-clickthe DT4000 application icon found in the window displayed inFigure 6.3. This will start the initialization process.

Figure 6.2 – DT4000 Contents

Figure 6.3 – DT4000 Application

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Device Initialization (Mac Environment)

1. Select your language preference from the drop-downmenu and click ‘Next’ (Figure 7.1.)

Figure 7.1 – Language Selection

2.Review the license agreement and click ‘Next’ (Figure 7.2.) (Note: You must accept the license agreement before continuing; otherwise the ‘Next’ button will remain disabled.)

Figure 7.2 – License Agreement

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3.Create a password to protect your data on the DT4000. Enter it in the ‘Password’ field, thenre-enterit in the ‘Password Confirmation’ field, as seen below inFigure 7.3. The password you create must meet the following criteria before the initialization process will allow you to continue:

1.Passwords must contain 8 characters or more (up to 16 characters.)

2.Passwords must contain three (3) of the following criteria options:

-UPPER CASE, lower case, numeric, and/or special characters (!, $, etc.)

You may also enter a password hint, but it is not a mandatory field. The hint field can be useful in providing a clue as to what the password is, should the password ever be forgotten. (Note: The hint CANNOT be an exact match to the password.)

Figure 7.3 – Password Setup

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4.Enter your contact information into the text boxes provided (see Figure 7.4) (Note: The information you enter in these fields may NOT contain the password string you created in Step 3.However, these fields are optional and can be left blank, if so desired.)

The ‘Name’ field may contain up to 32 characters, but cannot contain theexact password.

The ‘Company’ field may contain up to 32 characters, but cannot contain theexact password.

The ‘Details’ field may contain up to 156 characters, but cannot contain theexact password.

Figure 7.4 – Contact Information

5. Click ‘Finish’ to complete the device initialization process.

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The DT4000 will now format the secure data partition (Figure 7.5) and notify you when it is complete (Figure 7.6.)

6. Click ‘OK’ to continue.

Figure 7.5 – Formatting DT4000

Figure 7.6 – Format Complete

Initialization complete.

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Device Usage (Mac Environment)

Once the DT4000 has been initialized, you can access the secure data partition and utilize the device options by logging into the device with your password. To do so, follow these steps:

1.Insert the DT4000 into a USB port on your notebook or desktop and enter your password (see Figure 8.1.)

2.Once you’ve typed your password, click the

Login’ button to continue.

If the correct password is entered, the DT4000 will unlock and you can begin using the device.

Figure 8.1 – Login Window

• If an incorrect password is entered, an error message will appear just below the ‘Hint’ field, indicating a login failure (seeFigure 8.2.)

(NOTE: During the login process, if a bad password is entered, you will be given another opportunity to enter the correct password; however, there is abuilt-insecurity feature that tracks the number offailed login attempts*. If this number reaches thepre-configuredvalue of 10 failed attempts, the DT4000 will lock and require a device format of the secure data partition prior to next use.THIS MEANS THAT ALL DATA STORED ON THE DT4000 WILL BE ERASED. For more details on this feature, see ‘Device Lockout’ on page 24.)

3.You may unlock the secure data partition in read-onlymode, sometimes referred to as“write-protectmode”, by selecting the checkbox labeledRead-Only Mode’ prior to logging into the device. Once authenticated underread-only,you will be allowed to open or view content on the DT4000, but not update, change, or erase content while in this mode. (Note: Read-only mode will also prevent the format option from appearing in the DT4000 menu that appears on page 10.)

If you are currently logged in under read-onlymode and wish to unlock the device with full read/write access to the secure data partition, you must shutdown DT4000 and log back in, leaving the‘Read-OnlyMode’ checkbox unchecked prior to login.

* Once you authenticate to the device successfully, the failed login counter will reset.

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Device Options (Mac Environment)

While you are logged into the device, there will be a ‘DT4000_Launcher’ icon located in the Mac OS X Dock as seen inFigure 9.1 below:

Figure 9.1 – DT4000 Icon In Mac OS X Dock

Holding down the ‘control’ key on your keyboard and clicking once on the ‘DT4000_Launcher’ icon will display the menu shown inFigure 9.2 to the right.

DT4000 Settings

Allows you to change your password and/or hint (Figure 9.3)

Allows you to add/view/change your contact information

(Figure 9.4)

Allows you to change your language preference (Figure 9.5)

Figure 9.2

DT4000 Options

Figure 9.3

Figure 9.4

Figure 9.5

Change Password

Contact Information

Select Language

(Note: For security purposes, your current DT4000 password is required to update and/or modify any of these settings.)

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Browse DT4000

Allows you to browse the contents of the secure data partition while you are logged in

Format DT4000

Allows you to format the secure data partition

(Warning: All data will be erased.) (Figure 9.6)

Online Support (Requires Internet access)

Opens your Internet browser and navigates to http://www.kingston.com/support/ where you can access additional support information

Figure 9.6 – Format Warning

About DT4000

Provides specific details about the DT4000, including Application and Firmware version information (Figure 9.7)

Shutdown DT4000

Properly shuts down the DT4000, allowing you to safely remove it from your system

Figure 9.7 – About DT4000

-MacSection Complete-

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Setup (Linux Environment)

(NOTE: With the various distributions of Linux available today, the ‘look and feel’ of their interfaces may vary from one version to the next. However, the general command set used in the terminal application is very similar and can be referenced in the Linux instructions that follow. The screenshot examples in this section were created in a Linux CentOS v6.x environment.)

Certain distributions of Linux will require super-user(root) privileges in order to execute the DT4000 commands properly in the terminal application window.

Insert the DT4000 into an available USB port on your notebook or desktop and wait for the Linux operating system to detect it. When it does, a DT4000 volume icon will appear* on the desktop, as seen in Figure 10.1.

The DT4000 comes with 5 commands that can be used

Figure 10.1 – DT4000 Volume

in Linux:

 

dt4000_about, dt4000_forgotpassword, dt4000_initialize, dt4000_login, and dt4000_logout

(Note: To execute these commands, you must open a “Terminal” application window and navigate to the folder where each of the files exist. Each command must be preceded by the

following two characters: ‘./’ (a period and a forward slash.)

For 32-bitusers, open a “Terminal” application window and change the current directory to/media/DT4000/linux/linux32$ by typing the following command at the prompt:

cd /media/DT4000/linux/linux32 (and then press ENTER.)

For 64-bitusers, open a “Terminal” application window and change the current directory to

/media/DT4000/linux/linux64$ by typing the following command at the prompt:

cd /media/DT4000/linux/linux64 (and then press ENTER.)

*Note: If the DT4000 volume is not loaded automatically by the operating system, you will need to load the volume manually in a terminal window using the Linux ‘mount’ command. Please refer to the Linux documentation for your specific OS distribution or favoriteon-linesupport site for proper syntax and command options.

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