TranScape™ View™
TranScape™ Wave™
HC3/GN3
H990
H770
Instant Hot Water Dispenser
Owner’s Manual
Installation, Care & Use
Instalacion, cuidado & uso
Installation, soin et utilisation
We are delighted that you have chosen the InSinkErator® Instant Hot Water Dispenser to be a part of your home. This unique appliance will save you time and effort in the kitchen, and you’ll enjoy discovering new uses for it each day. That’s exactly why millions of people are now using an InSinkErator Instant Hot Water Dispenser.
We are confident that by following our step-by-step instructions, you’ll soon be enjoying the convenience of instant hot water.
WHAT YOU SHOULD KNOW BEFORE YOU BEGIN
■For your satisfaction and safety, read all instructions, cautions, warnings and dangers before installing or using this instant hot water dispenser.
■This particular unit is not intended for commercial use.
■Make sure that all electrical wiring and connections conform to local codes.
■A standard 120-volt grounded electrical outlet is required under the sink for the dispenser’s electrical power.
■The wall outlet powering your dispenser must have power supplied to it continuously.
■This outlet must be fused and should not be controlled by the same wall switch that operates the disposer, unless you have a SinkTop Switch™ from InSinkErator®.
■It is recommended that a dedicated control valve be installed on the cold water line supplying water to this system.
■If you suspect elevated levels of chlorine in your water, it is recommended to use our water filtration system.
■The use of a water filter should NOT result in the water pressure to drop below 30 psi (207kPa). If it does, this will prevent your unit from operating properly.
■Moving parts inside the tank causing a rattling noise is normal.
WHAT YOU NEED TO GET STARTED
Equipment Required:
■ Drill |
■ Phillips and flat blade screwdrivers |
■ T-fitting |
■ Pencil |
■ Dedicated control valve |
■ Tape measure |
■ Adjustable wrench |
■ Level |
Equipment You May Need:
■ Anchors for drywall |
■ Basin wrench |
■ Hole saw |
■ Hole punch |
If you intend to use the sprayer hole in your sink for your dispenser, you may need a basin wrench and a 1/8" plug or a 1/4" cap (not supplied) for the faucet spray hose line. See Step 1-B.
If you need to cut a mounting hole in your stainless steel sink, you may need a 11⁄4" - 11⁄2" hole saw made for cutting stainless steel or a hole punch. Consult a professional if you are drilling into a surface other than stainless steel.
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Identify the model of your instant hot water dispenser and record it here:________________
HC-View-SS H-View-SS HC-Wave-SS H-Wave-SS HC3-SS |
GN3-SS |
H990-SS |
H770-SS |
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HOW TO USE THIS INSTRUCTION MANUAL
These instructions are separated into main sections, indicated by numbers, and subsections, indicated by capital letters. The manual is setup this way to allow you to take a break at any point after completing a section or subsection without affecting the installation process.
What you’ll see in the instruction manual:
INSTALLING THE FAUCET - View/Wave/HC3/GN3
A |
View / Wave / HC3 / GN3 |
Unpack dispenser components.
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3
Property Damage: Do not pinch or break tubing. Do not distort the last 1 inch of
1 |
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step-by-step narrative describing |
installation step, with check boxes that |
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as you progress through |
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Contains simple illustrations that provide |
instruction to support the narrative. |
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CAUTIONS, WARNINGS and DANGERS |
require your attention during the step. |
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An imminently hazardous situation, |
not avoided, will result in death or serious injury. |
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A potentially hazardous situation, |
avoided, could result in death or serious injury. |
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A potentially hazardous situation, |
avoided, may result in minor or moderate injury. |
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OVERVIEW OF A
COMPLETED SETUP
3
COMPONENTS IN THIS PACKAGE
HC-View-SS
HC-Wave-SS
3/8" Tube
3/4" Screws (2)
Brass Nut / Ferrule /
Tube Insert
Extension & Star Nut
(View & Wave only) Wing Nut Quick Connector
(HC3/GN3 only)
Washers
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1-5/8" |
1-5/8" |
2-1/4" |
2-1/4" |
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-SS |
Rubber |
Small Steel |
Large Steel |
Fiber |
Snap-Connect |
Tank |
Fitting (3 pieces) |
H-View-SS
3/4" Screws (2) |
Wing Nut |
(HC3/GN3 only) |
Extension & Star Nut
(View & Wave only)
H-Wave-SS
Washers
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1-5/8" |
1-5/8" |
2-1/4" |
2-1/4" |
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-SS |
Rubber |
Small Steel |
Large Steel |
Fiber |
Snap-Connect |
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Fitting (3 pieces) |
Tank |
3/4" Screws (2)
H990-SS |
Semi-Circular |
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Snap-Connect |
Tank |
Mounting Plate |
Wing Nut |
Rubber Gasket Fitting (3 pieces) |
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3/4" Screws (2) |
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Metal |
Snap-Connect |
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H770-SS |
Fiber Gasket |
Mounting Plate |
Mounting Screw Fitting (3 pieces) |
Tank |
4
START HERE PROPER INSTALLATION SHOULD TAKE ABOUT 2-4 HOURS
1 |
PREPARATION |
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A |
Required minimum from |
Maximum counter |
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center of hole to wall |
thickness (depth) |
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HC-View-SS ...... |
25⁄8" .......................... |
3" |
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H-View-SS ........ |
25⁄8" .......................... |
3" |
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HC-Wave-SS .... |
25⁄8" .......................... |
3" |
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H-Wave-SS ...... |
23⁄8" .......................... |
3" |
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HC3-SS ............ |
21⁄4" .......................... |
3⁄4" * |
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GN3-SS ............ |
21⁄2" .......................... |
3⁄4" * |
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H990-SS .......... |
11⁄4" .......................... |
3" |
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H770-SS .......... |
2" ............................ |
3⁄4" |
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* HC3/GN3, extension is available by special order (EXT-10) |
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■Identify locations for the dispenser faucet, tank and filter (if applicable).
■Check to make sure there is proper clearance (see chart at left) for dispenser handles to be fully opened.
■Check to make sure counter is not too thick (see chart at left).
■Make sure there is a grounded electrical outlet under the sink.
The wall outlet for your dispenser must have power supplied to it continuously and must be fused. It should not be controlled by the same wall switch
that operates your disposer, unless using an InSinkErator SinkTop SwitchTM.
B
If you have to drill through sink or countertop, you may need to rent or purchase the appropriate tools.
■Turn off water supply.
■If using the sink sprayer hose hole, remove nut that connects sprayer hose at bottom of faucet.
■Using adjustable wrench, remove nut connecting sprayer washer flange in sprayer hole.
■Plug hose opening with either a 1/8" plug or a 1/4" cap (not supplied).
C
Required Hole Size
11⁄4" - 11⁄2"
Dependent on model
Consult a professional before drilling into a surface other than stainless steel.
What if you don’t have a sprayer hole or don’t want to use it?
■Many homeowners replace the soap dispenser in their sink with an instant hot water dispenser.
■If drilling a hole into a stainless steel sink or counter top, you can cut a mounting hole for the dispenser with a hole saw for stainless steel, or you can use a hole punch.
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2 A |
INSTALLING THE FAUCET - VIEW/ WAVE |
View/Wave |
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■ Unpack dispenser components. |
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■ On a firm, flat surface, carefully |
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straighten the copper tubing using |
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hands only. |
Property Damage: Do not pinch or break copper tubing. Do not distort the last 1 inch of tubing.
B
15⁄8" Small
Steel Washer
15⁄8" Small
Rubber Washer 
Standard 11⁄2" hole
15⁄8" Small
Steel Washer
15⁄8" Small 
Rubber Washer
21⁄4" Large
Steel Washer
Hole larger than 11⁄2"
Faucet is factory-ready for installation into a standard 11⁄2" sink/counter hole.
View/Wave
For a standard 11⁄2" sink/counter hole
■Feed tubes down through the hole in the sink/counter until the base is at rest. Set faucet at desired angle.
Large washer required for sink holes larger than 11⁄2" or for porcelain sinks with radius or beveled holes.
■Before feeding tubes through sink hole, remove extension. Place 21⁄4" large steel washer over threads on faucet base. Reinstall extension.
C
Hot & Cool models only
Star Nut
Fiber
Washer 
An assistant may be needed to hold the dispenser head in place while securing the dispenser.
View/Wave
■From under sink, slide 21⁄4" fiber washer over threaded extension. Thread star nut onto extension until snug.
Hot & Cool models only
■Attach the quick connector to the ends of the copper tubes running from the dispenser.
■Install a white 3/8" tube into other end of quick connector.
15⁄8" Small
Steel Washer
Fiber |
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Washer |
Star Nut |
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15⁄8" Rubber
Washer
Figure 1 |
Figure 2 |
If sink/counter thickness exceeds 3/4" a hole diameter of 11⁄2" is required.
Installing into hole smaller than 11⁄2"
■Unscrew and remove threaded extension from valve body. Do not discard, as you will need this later (See Figure 1).
■Leave small washers in place.
■Feed tubes down through the hole in the sink/counter until the base is at rest. Set faucet at desired angle.
■From under sink, slide 21⁄4" fiber washer over faucet base. Reinstall threaded extension onto the base until snug. Thread star nut onto extension until snug (See Figure 2).
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2 A |
INSTALLING THE FAUCET - HC3/ GN3 |
HC3/ GN3 |
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■ Unpack dispenser components. |
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■ On a firm, flat surface, carefully |
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straighten the copper tubing using |
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hands only. |
■ Remove the wing nut from
Property Damage: Do not pinch or break copper the valve body. tubing. Do not distort the last 1 inch of tubing.
B
15⁄8" Small
Steel Washer
15⁄8" Small
Rubber Washer
11⁄4" Hole
15⁄8" Small
Steel Washer
15⁄8" Rubber
Washer
21⁄4" Large
Steel Washer
Hole larger than 11⁄4"
BOTH 15⁄8" small steel and rubber washers
MUST BE INSTALLED to ensure proper operation and seal.
HC3/ GN3
■For a 11⁄4" sink hole, place the washers on the faucet base in this order (see diagram):
1)15⁄8" small steel washer
2)15⁄8" small rubber washer.
■For a hole larger than 11⁄4", place the washers on the facuet base in this order (see diagram):
1)15⁄8" small steel washer
2)15⁄8" rubber washer
3)21⁄4" large steel washer
C
Fiber |
Wing Nut |
Washer |
An assistant may be needed to hold the dispenser head in place while securing the dispenser.
HC3/ GN3
■Feed tubes down through the hole in the sink or counter until the base is at rest.
■Make sure faucet head is at the desired angle.
■Slide 21⁄4" fiber washer over faucet base under sink. Tighten assembly using black plastic wing nut.
D |
3/8" white tube |
From faucet |
An extension is available by special order (EXT-10) for counters more than 3/4" thick.
Call 1-800-558-5700 to order.
HC3 only
■Attach the quick connector to the ends of the copper tubes running from the dispenser.
■Install a white 3/8" tube into quick connector.
■
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2 A |
INSTALLING THE FAUCET - H990 |
H990 |
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■ Unpack dispenser components. |
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■ On a firm, flat surface, carefully |
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straighten the copper tubing using |
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hands only. |
Property Damage: Do not pinch or break copper tubing. Do not distort the last 1 inch of tubing.
B
Make sure to use rubber gasket to ensure proper seal.
H990
■Ensure that the black rubber gasket is properly seated into the base of the dispenser head and will surround the sink mount.
■Feed tubes down the hole in the sink or countertop until the base is at rest on the sink or countertop surface.
C
An assistant may be needed to hold the dispenser head in place while securing the dispenser.
H990
■From under the sink, place the semi-circular mounting plate onto the threaded stud.
■Place wing nut onto the threaded stud. Make sure faucet head is at the desired angle. Tighten the wing nut until snug, while ensuring the semicircular mounting plate extends beyond the sink hole.
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2 A |
INSTALLING THE FAUCET - H770 |
H770 |
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■ Unpack dispenser components. |
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■ On a firm, flat surface, carefully |
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straighten the copper tubing using |
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hands only. |
Property Damage: Do not pinch or break copper tubing. Do not distort the last 1 inch of tubing.
B
Fiber
Gasket
Make sure to use fiber gasket to ensure proper seal.
H770
■Ensure that the fiber gasket is properly seated against the base of the dispenser head.
DO NOT remove mounting screw or fiber gasket from base of dispenser.
C
An assistant may be needed to hold the dispenser head in place while securing the dispenser.
H770
■Feed tubes down the hole in the sink or countertop until the base is at rest on the sink or countertop surface.
■Position faucet head at the desired angle.
D
Half moon shaped metal mounting plate should cradle all descending tubes.
H770
■From below the sink, place semicircular metal mounting plate over the mounting screw, ensuring the mounting plate covers the sink hole.
■Slide washer over so that the screw is now inside the smaller hole. Tighten the screw until snug.
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MOUNTING THE TANK |
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3 A |
■ Select a spot under the sink to mount |
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Tank must be |
tank vertically within reach of both |
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plumbing and electrical connections. |
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mounted level |
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The tank should be within 16" or less |
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to ensure |
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of faucet water lines and within 30" |
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proper operation. |
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or less of a standard grounded outlet. |
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■ While holding tank in place on |
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Property Damage: Tank must be located within 16" of |
the spot selected for installation, |
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use a pencil to mark locations for |
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faucet and within 30" or less of a standard grounded |
2 hanging screws. |
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outlet. DO NOT extend plumbing or electrical lines. |
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B
Leave 1/4" for hanging tank.
Mount tank vertically in an area that allows clearance on the underside of the tank for drainage, if necessary.
DO NOT over tighten screws.
Screws provided are for use in wood studs or cabinets only. Use wall anchors (not supplied) for installation into drywall.
■Pre-drill 1/8" pilot holes at marks.
■Turn screws into pre-drilled holes, leaving 1/4" exposed.
■Hang the tank on the screws.
■Tighten the screws with only 1/2 turn clockwise.
4 |
CONNECTING FAUCET TO TANK |
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■ Without depressing the gray button, |
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place the snap-connect fitting at |
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(2) (3) the end of the blue 1/4" tube onto |
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the left fitting on the tank, pushing |
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until it clicks into place. (1) |
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■ Slip the flexible white 7/16" tube |
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over barbed middle fitting and slide |
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down approximately 1/2". (2) |
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■ Slip the clear 5/16" tube over the far |
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right smooth fitting and slide down |
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approximately 1/2". (3) |
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■ Visually check for pinched or |
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Property Damage: Pinched or blocked water lines |
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crimped tubes. |
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may cause damage to the dispenser tank. |
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Property Damage: Check to make sure |
Hose clamps are not needed for any |
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tubes are connected properly and are |
of the connections. |
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pushed down as far as possible. |
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FINAL WATER CONNECTION |
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5 A Brass Nut |
HC-View / HC-Wave / HC3 |
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Ferrule |
■ Install a T-fitting (not included) onto the |
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cold water supply line. |
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Brass Inser |
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■ Install dedicated water control valve with |
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Plastic |
3/8" compression fitting. |
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■ At the end of the white 3/8" tube from the |
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tube |
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quick-connector, slide the supplied brass |
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nut and ferrule over the tube and then push |
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in the brass tube insert. |
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Property Damage: Join remaining tube |
■ Insert the white 3/8" tube into the 3/8" |
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to cold water supply only. |
compression fitting and tighten. |
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A
Brass Nut
Ferrule
Copper
tube
Property Damage: Join remaining tube to cold water supply only.
H-View / H-Wave / GN3 / H990 / H770
■Install a T-fitting (not included) onto the cold water supply line.
■Install dedicated water control valve with 1/4" compression fitting (not included).
■At the end of the copper 1/4" tube, slide the brass nut and ferrule provided with the control valve over the tube.
■Insert the copper tube into the 1/4" compression fitting and tighten.
FILL TANK & THEN CONNECT POWER |
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6 A |
■ Turn on the cold water supply. |
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■ Depress the dispenser’s HOT handle |
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and hold it until water flows from |
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the spout (approximately 1 to 2 minutes). |
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■ Run the water for at least 2 minutes to |
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flush lines (both the hot and cold handles |
Scalding Hazard: The faucet dispenses near-boiling |
independently if applicable). |
(212ºF) water which can instantly cause scalds or |
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burns. Use care when operating this appliance. |
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B
Property Damage: A standard grounded outlet within 30" of the dispenser is required under the sink. Do not use an extension cord set with the dispenser.
■Check all connections to ensure they are tight and that there are no leaks.
■Plug in instant hot water tank.
Water will be cold at first.
Allow 12-15 minutes for water to reach target temperature.
Gurgling or hissing is normal during the initial heating cycle.
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Electric Shock Hazard: Using an ungrounded or improperly connected appliance can result in serious injury or death from electrical shock.
This appliance must be grounded. This instant hot water dispenser is equipped with a cord that has a grounding conductor and a grounding pin. The plug must be connected to an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician. Check with a qualified electrician or serviceman if you are in doubt as to whether the instant hot water dispenser is properly grounded.
Personal Injury: This tank is a non-pressurized tank. DO NOT modify this system.
DO NOT close vent tube or connect other type dispensers or valves to the tank. Use only the InSinkErator dispenser faucet supplied. Use only parts provided. Contact an authorized InSinkErator Service agent for repairs or replacement components.
Fire Hazard: To minimize possibility of fire, DO NOT store flammable items such as rags, paper or aerosol cans near the tank. DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Property Damage: To avoid water damage, replace any loose or split tubing. Periodically inspect the unit for any signs of leakage and immediately remove from service any unit suspected of leaking.
An instant hot water dispenser, like any water heater, has a limited life and will eventually fail. To avoid possible property damage, this instant hot water dispenser should be regularly examined for leakage and replaced when necessary. A drain pan, plumbed to an appropriate drain or outfitted with a leak detector, should be used in those applications where any leakage could cause property damage.
WARRANTY INFORMATION
Dispenser: |
3-year warranty |
Stainless Steel Tank: 3-year warranty
Covers all replacement parts and labor to correct defects in material or workmanship in the dispenser system, excluding the replaceable filter cartridge, for the full warranty period from the date of installation in your home. If warranty service is required during the warranty period, contact an authorized InSinkErator service agent to replace or repair the unit in your home at no cost to you. If your dispenser is replaced rather than repaired, the warranty on the new unit shall be for the duration of the remaining portion of the original dispenser’s warranty. Note: Warranty is determined by unit serial number and/or date of installation. Purchase or installation receipt may be required to verify warranty status. When service is required, and for the location of your nearest factory authorized service center, call toll free 1-800-558-5700.
The foregoing warranty does not apply to damage or inoperation resulting from accident, alteration, misuse, abuse, improper installation, installation not in accordance with these instructions or local electrical and/or plumbing codes. We do not assume any responsibility for consequential damage. Install using genuine InSinkErator® manufactured components only. Use of non InSinkErator components will void your warranty.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitations of incidental or consequential damages, so the above limitations or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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CARE AND USE
Electric Shock Hazard: To prevent electrical shock, disconnect power before servicing unit. Use only a properly grounded and polarized electric outlet.
ADJUSTING THE THERMOSTAT
Factory temperature pre-set |
approx. 200° |
is 200˚F. To reset the |
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thermostat to 200°, turn |
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the indicator two notches |
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to the right of vertical. |
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■Adjust the thermostat slowly, turning the dial
clockwise to increase temperature or counter clockwise to decrease temperature, then activate faucet
handle for 20 seconds to bring in fresh water to be heated at the new setting. Allow 5-7 minutes for water to reach new temperature.
Scalding Hazard: Do not allow water to boil. May result in severe burns.
SEASONAL STORAGE/DRAINAGE
Anytime the instant hot water dispenser is not used for extended periods of time, unplug and drain unit. If it is below freezing you will need to unplug the unit and drain it.
■Disconnect power from unit.
■Push hot water dispenser faucet lever and allow water to flow until it is cool.
■Shut the cold water supply off at the valve.
■Locate and remove drain screw from bottom center of water tank and drain the water into empty pail.
■Empty the tank and then reinstall drain screw into the bottom of tank, turning until snug. Do NOT over tighten.
■If filter system installed, remove and discard filter cartridge.
■To put back into working order, install new filter cartridge (if required), fill tank with water and reconnect the electrical cord. (Refer to Page 11, Step 6)
PROPERTY DAMAGE
■Regularly inspect the unit for any signs of leakage. If there are signs of water damage, immediately remove the unit from service.
■To avoid water damage from leakage, replace all cut, loose or split tubing.
■A drain pan, plumbed to an appropriate drain or outfitted with a leak detector, should be used in those applications where any leakage could cause property damage.
CLEANING THE FAUCET AND TANK
■Only use mild cleaners to clean the faucet and plastic components.
■Cleaners with acids, abrasives, alkaline or organic solvents will result in deterioration of the plastic components and void the warranty.
For fresher tasting water, add filtration to your instant hot water dispenser system. InSinkErator offers the only water filtration system designed specifically for instant
hot water dispensers. For more information, visit www.insinkerator.com.
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