ICE250
Installation, Start-Up and Maintenance Manual
ICE SERIES CUBERS
ICE0250 through ICE2100 SERIES*
*Includes Undercounter and 22 Inch Series
ICE-O-Matic
11100 East 45th Ave
Denver, Colorado 80239
Part Number 9081264-01 Print Date 3/05
ICE Series Forward
How To Use This Manual
ICE-O-Matic provides this manual as an aid to the service technician in installation and maintenance of the ICE
Series (electro-mechanical) cube ice machines. Do not attempt to perform installation, start-up or maintenance
unless you have read and fully understand this manual.
If at any time you encounter conditions that are not addressed in this manual, call, E-mail or write the ICE-O-Matic
Service Department:
ICE-O-Matic
11100 E. 45
Denver, Co. 80239
Attn: Technical Service Department
E-Mail: Tech.service@iceomatic.com
Telephone Numbers Any Service communication must include:
800-423-3367 All Departments • Model Number
888-349-4423 Technical Assistance Only (After Hours Only) • Serial number
• A detailed explanation of the problem
Keep this manual for future reference.
The ICE Series Service Parts Manuals are available separately.
ICE-O-Matic icemakers and dispensers are not approved for outdoor installation.
WARNING
repairs are performed on the ice machine and related equipment.
CAUTION:
machine and related equipment
th
Ave.
: Always disconnect electrical power and shut off water supply whenever maintenance or
Always wear protective eyewear whenever maintenance or repairs are performed on the ice
Page i
ICE Series Table of Contents
Forward Page i
Table of Contents Page ii
Freight Claim Procedure Page iii
Warranty Page iv
Model Number and Serial Number Format Page 1
Installation Guidelines Page 2
Remote Condenser Guidelines Page 4
Electrical and Plumbing Requirements Page 6
How the Machine Works Page 12
Start-Up Procedure Page 13
General Maintenance Page15
Cleaning Procedure Page 16
Cabinet Care Page 17
Winterizing Procedure Page 18
Maintenance Record Page 19
Page ii
ICE Series Freight Claim Procedure
Freight Claims Important!
Inspect Promptly
This merchandise has been carefully inspected and packed in accordance with the carrier’ s packing specifications.
Responsibility for safe delivery has been assumed by the carrier, if loss or damage occurs, you as the consignee must
file a claim with the carrier and hold container for carrier’s inspection.
Visible Loss or Damage
Any external evidence of loss or damage must be fully described and noted on your freight bill or express receipt and
signed by the carrier’s agent. Claim should be filed on a form available from the carrier.
Concealed Loss or Damage
If loss or damage does not appear until merchandise has been unpacked, make a written request for inspection by the
carrier within 15 days of the delivery date. Then file a claim on a form from the carrier.
File Claim Without Delay
Do Not Return Damaged Merchandise to ICE-O-Matic
Page iii
ICE Series Warranty
ICE-O-MATIC
Parts and Labor
Domestic & International Warranty
Mile High Equipment Company (the “Company”) warrants Ice-O-Matic brand ice machines, ice dispensers, remote condensers, and
ice storage bins to the original user customer against defects in material and factory workmanship for a period of thirty-six(36)
months on cube ice machines and twenty-four (24) months on flake ice machines, “compressed ic e” ice machines, ice dispensers,
remote condensers, and ice storage bins from the original date of installation on all parts. The Company will also pay straight time
labor, based upon regional norms, to correct said defects for a period of thirty-six (36) months on cube ice machines and twentyfour (24) months on flake ice machines, “compressed ice” ice machines, ice dispensers, and ice storage bins. An additional twentyfour (24) month warranty on parts (excluding labor) will be extended to all cube ice and flake ice mac hine compressors and cube ice
machine evaporator plates from the date of original installation. Ice/beverage dispensers will b e warranted for twelve (12) months on
parts only. The company will replace F.O.B the Company plant or, R.O.B the Company authorized distributor, without cost to the
Customer, that part of any such machine that becomes defective. In the event that the Warranty Registration Card indicating the
installation date has not been returned to the Company, it shall be assumed the unit was installed three (3) months after the date of
shipment from the factory. Irrespective of the actual installation date, product will be warranted a maximum of seventy-two (72)
months from date of shipment from the Company.
No replacement will be made for any part or assembly which (I) has been subject to an alteration or accident; (II) was used in any
way which, in the Company’s opinion, adversely affects the performance; (III) is from a machine on which the serial number has
been altered or removed; or, (IV) uses any replacement part not purchased from the company. This warranty does not apply to
destruction or damage caused by unauthorized service, using other than Ice-O-Matic authorized replacements, risks of
transportation, damage resulting from adverse environmental or water conditions, accidents, misuse, abuse, improper drainage,
interruption in the electrical or water supply, charges related to the replacement of non-defective parts or compon ents, damage by
fire, flood, or acts of God. This warranty is valid only when installation, service, and preventive maintenance are performed by a
Company-authorized distributor, a Company-authorized service agency, or a Company Regional Manager. The Company reserves
the right to refuse claims made for ice machines or bins used in more than one location. Ice bills, normal maintenance, and cleaning
are not covered.
Limitation of Implied Warranty
This warranty is valid only for products produced and shipped from the Company after September 30, 2002. A product produced or
installed before that date shall be covered by the Limited Warranty in effect at the date of its shipment
The liability of the Company for breach of this warranty shall, in any case, be limited to the cost of a ne w part to replace any part
which proves to be defective. The Company makes no representations or warranties of any character as to accessories or auxiliary
equipment not manufactured by the Company.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THECUSTOMER.
MILE HIGH EQUIPMENT SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIALDAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENTPROHIBITED BY APPLICABLE LAW,
ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE ON THIS PRODUC T IS
LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY.
Filing a Claim
All claims for reimbursement must be received at the factory within 90 days from date of service to be eligible for credit. All claims
outside this time period will be disallowed. The model, the serial number and, if necessary, proof of installation, must be included in
the claim. Claims for labor to replace defective parts must be included with the part claim to receive consideration. Payment on
claims for labor will be limited to the published labor time allowance hours in effect at the time of repair. The Company may elect to
require the return of components to validate a claim. Any defective part returned must be shipped to the Company, transportation
charges pre-paid, and properly sealed and tagged.
The Company does not assume any responsibility for any expenses incurred in the field incidental to the repair of equipment
covered by this warranty. The decision of the Company with respect to repair or replacement of a part shall be final.
No person is authorized to give any other warranties or to assume any other liability on the Company’s beha lf unless done in writing
by an officer of the Company.
Mile High Equipment Company, 11100 East 45th Avenue, Denver, Colorado 8023 9 (303) 371-3737
September 30, 2002
Page iv
ICE Series Model and Serial Number Format
Model and Serial Number Format
The serial number format and machine specifics are detailed on the
data plate.
ICE 040 0 H A 2
Design Level
Condenser Type: A=Air, W=Water, R=Remote
Cube Size: H=Half, F=Full
Voltage: 0=115V, 6=230V/60Hz. 5=240V/50Hz.
Approximate Production in 24 hours @70°FAir/50°FWater
Series: Environmental Cuber (Uses HFC Refrigerant)
This format is 14 characters long and begins with a date code
followed by the ICE-O-Matic identifier, and then a sequential
number. This is an entirely numerical serial number.
The serial number will look like the example.
0407 1280 010077
010077 is the serial identifier.
1280 is the identifier. (ICE-O-Matic)
0407 is the date code, in YYMM format. (2004 July)
Large data plate will be placed on the back of the unit.
Small data plate will be placed by the service valves
.
The date code will change monthly and yearly to reflect the date of
manufacture.
Page 1
ICE Series Installation Guidelines
Installation Guidelines
For proper operation of the ICE-O-Matic ice machine, the following installation guidelines must be followed. Failure to
do so may result in loss of production capacity, premature part failures, and may void all warranties.
Reference the installation parameters prior to installing the machine:
Ambient Operating Temperatures
Minimum Operating Temperature: 50°F (10°C)
Maximum Operating Temperature 100°F (38°C), 110°F (43°C) on 50 Hz. Models.
Note: ICE-O-Matic icemakers and dispensers are not approved for outdoor installation.
Incoming Water Supply (See Electrical and Plumbing Diagrams for line sizing)
Minimum incoming water temperature: 40°F (4.5°C)
Maximum incoming water temperature: 100°F (38°C)
Minimum incoming water pressure: 20 psi (1.4 bar)
Maximum incoming water pressure: 60 psi (4.1 bar)
Note: If water pressure exceeds 60 psi (4.1 bar), a water pressure regulator must be installed.
Drains
Route bin drain, purge drain and water condenser drain individually to a floor drain. The use of condensate pumps for
draining water is not recommended by ICE-O-Matic. ICE-O-Matic assumes no responsibility for improperly installed
equipment.
Water Filtration
A water filter system should be installed with the ice machine.
Clearance Requirements
Self contained air cooled ice machines must have a minimum of 6 inches (15cm) of clearance at the rear, top, and
sides of the ice machine for proper air circulation.
Stacking
If the ice machines are to be stacked, refer to the instructions in the stacking kit. ICE-O-Matic does not endorse
stacking air-cooled ice machines.
Dispenser Application
A thermostatic bin control kit should be installed if the ICE Series ice machine is placed on a dispenser. A bin top may
or may not be required. (Exception is the CD400 Series Dispenser)
Electrical Specifications
Refer to the serial plate at the rear of the ice machine to make sure proper voltage and circuit breaker size have bee n
supplied. Make sure the machine is on a dedicated circuit. European installations require that the electrical supply
fixed wiring must be provided with a disconnect means having a separation of at least 3mm in all poles. The
Undercounter series ice makers are supplied with an electrical cord, all other ice makers will need to be
installed and wired per local electrical codes.
Adjustments
Level the machine within 1/8 inch in all directions.
Check the bin control for proper adjustment.
Check the water in the water trough for proper level.
Check the ice bridge for proper thickness.
Check the water regulating valve adjustment if water cooled.
Remote Machines
Verify the ICE machine is compatible with the remote condenser. Some ice machines and some remote
condensers may or may not have a Mixing Valve (Head Master). Only one valve is required per system.
Kits are available to modify the ice machine or condenser for compatibility. For more information contact
your ICE-O-Matic Distributor.
Page 2
ICE Series Installation Guidelines
Secure the machine on top of the bin or dispenser.
Attach the ice machine to the bin with the mounting straps provided with the bin or dispenser. If the ice machine is to
be mounted on a bin or dispenser other than an ICE-O-Matic, refer to the manufactures instructions for machine
mounting.
If the ice machine is to be stacked on top of another ice machine, a stacking kit will need to be installed. Refer to the
installation instructions included with the stacking kit.
Important!
A water filtration system should be installed with all ice machines. Check the filter manufactures instructions for proper
installation of the filter system.
All water supply lines must be installed per local codes. Use 1/4 inch O.D. minimum on air cooled machines. On
water cooled machines 3/8 inch O.D. minimum tubing must be run to the condenser. The water supply for the ice
making can “T” off from the condenser line using 1/4 inch O.D. minimum tubing. Make 2 coils of extra tubing so that
the machine can be pulled away from the wall if service is needed.
All drain lines must be installed per local codes. The
purge drain should be a minimum of 5/8 inch O.D.
tubing. Condenser drain on water cooled units should
be 3/8 inch O.D. minimum. Drain line fittings on ICEO-Matic bins are 3/4 FPT. The bin drain should be a
minimum of 3/4 inch O.D. Cold water drains should be
insulated to prevent sweating.
Warning!
Do not apply heat directly to the back of bin as
damage may occur to plastic parts.
Connect power supply to the terminal block in the
control box or at the rear junction box if equipped.
Ensure the machine is level within 1/8 inch in all
directions.
Remove any shipping or packaging material.
If the machine has a remote condenser, reference
Remote Condenser Installation.
Once the machine has been installed follow the
start-up procedures.
Attach the ice machine to the bin
or dispenser with the provided
mounting hardware.
Warning!
Do not apply heat directly to the
back of bin as damage may occur
to plastic parts.
Page 3
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