HTC IMAGIO WHIT100 User Manual

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Using Phone Features  31

4.If you made a call to the sender or the phone number contained in the email message, you can directly view the email message on the Phone screen while the call is in progress.

When the call is made from an email message, an email indicator is shown on the Keypad button. Tap this button to view the message directly on the Phone screen.

Making a call from a meeting request or reminder

When you receive a calendar reminder or meeting request email that contains a phone number, you can tap the number to directly place the call.

For example, if you are traveling and need to join a conference bridge call back in the home office, rest assured that you can join the call without delay. Appointment reminders you receive on your phone will conveniently display the phone number and PIN, ready for you to dial.

If you made a call from a meeting request email, you can view the meeting details in the email directly on the Phone screen while the call is in progress. An email indicator is shown on the Keypad button (). Tap this button to view the meeting details.

Making an emergency call

Enter the international emergency number for your locale, and press the TALK/SEND button on your phone.

Making an international call

1.Tap and hold the number 0 key on the Phone screen until the plus (+) sign appears. The plus (+) sign replaces the international prefix of the country that you are calling.

2.Enter the full phone number you want to dial, and press the TALK/SEND button on your phone. The full phone number includes the country code, area code (without the leading zero, if any), and phone number.

Assisted Dialing

Assisted Dialing allows you to easily dial international calls while roaming in another country. When enabled, Assisted Dialing On appears in the Phone screen.

To turn Assisted Dialing on

1.On the Phone screen, tap Menu > Assisted Dialing Settingsand select the Enable Assisted Dialingcheck box.

2.Under Reference Country, select the country that you want to call.

32  Using Phone Features

To edit a country’s international call settings

1.On the Phone screen, tap Menu > Assisted Dialing Settings.

2.Under Reference Country, select the country whose settings you want to edit.

3.Tap Menu > Edit.

4.Scroll down to edit the Country Code, IDD Prefix (International Direct Dial), NDD Prefix (National Direct Dial), Area/City Code and National Number Length (length of phone number).

5.Tap Save.

To reset the Reference Country to the default

1.On the Phone screen, tap Menu > Assisted Dialing Settings.

2.Tap Menu > Set Default.

Calling voice mail

Number 1 is generally reserved for your voice mail. Tap and hold this button on the Phone screen keypad to call voice mail and retrieve your voice mail messages.

2.3  Answering and Ending Calls

When you receive a phone call, the Incoming Voice Call screen will appear, allowing you to either answer or ignore the call.

Accepting or rejecting an incoming voice call

To answer a call

Do either of the following:

Fully slide the center button to the left of the Answer/Ignore bar.

Press the TALK/SEND button.

To reject a call

Do either of the following:

Fully slide the center button to the right of the Answer/Ignore bar.

Press the END/POWER button.

Center

 

 

button

To mute the ringing sound

To mute the ring without rejecting the call, tap Mute Ring or press the VOLUME DOWN button. You can also put the phone face down on a flat surface to mute the ringing sound.

To reject a call and send a text message

You can automatically send a default text message to the caller and reject the incoming voice call. Tap Send Text when you have an incoming call to send the text message. You can change the default text message by tappingMenu > Options > Advanced tab while on the Phone screen.

Using Phone Features  33

To accept a phone call when the phone is locked with a password

You can receive an incoming call when the phone is locked. When a simple PIN password is enabled, the following screen is shown when you accept the call:

Tap the onscreen buttons to turn the speakerphone on, hold the call, change the in-callvolume, and so on.

Note See “Protecting your phone with a password” in Chapter 13 for information on setting a simple PIN password.

Using the call functions

When a call is in progress, use the call function buttons to put a call on hold, dial another contact for a three-wayphone conference, enter notes about the conversation, and more.

To accept new calls

Your phone notifies you when you have another incoming call, and gives you the option of rejecting or accepting the call. If you are already on a call and accept the new call, you can choose to start a three-waycall for all participants. See “Makingthree-waycalls in CDMA mode” for details.

Call functions

Contact details.

See “The Contact Details screen” in Chapter 3.

To use the speakerphone

During a call, do one of the following to turn the speakerphone on or off:

Tap to turn the speakerphone on. Tap this button again to turn the speakerphone off.

Press and hold the TALK/SEND button during a call to turn the speakerphone on or off.

Tap Menu > Turn Speakerphone Onor Off.

Note The speakerphone icon () appears in the title bar when the speakerphone is on.

Warning! To avoid damage to your hearing, do not hold the phone against your ear when the speakerphone is on.

34  Using Phone Features

To mute the microphone during a call

Tap to turn the microphone on or off.

To open Notes while in a call

Tap , or pull out the stylus.

To view or create appointments during a call

Tap to open the Calendar and browse your appointments or create a new one. Close the Calendar screen to return to the Phone screen.

To end a call

When a call is in progress, tap End Call or press END/POWER.

2.4  Using Call History

The missed call icon icon appears in the title bar when you missed a call. Use the Call History tab to check who the caller was, or view all your dialed numbers and received calls. To open the Call History tab, tapCall History orMissed Call on the Home tab.

Received call

Missed call

Dialed number

Return to the Home tab.

Open the Call History tab of the Contact Details screen and view all calls you exchanged with the contact.

Filter or clear the Call History tab.

If you have a long list of calls in the Call History tab, tap Menu > Filter, and then select the type of call you want to display.

Using Phone Features  35

2.5  Speed Dial

Use Speed Dial to callfrequently-usednumbers with a single tap. For example, if you assign a contact to the location 2 in Speed Dial, you can tap and hold the number 2 key on the Phone screen keypad to dial the contact’s number.

To create a Speed Dial entry

1.On the Phone screen, tap Menu > Speed Dial.

2.Tap Menu > New.

3.Tap a contact, and then select the phone number of the contact that you want to the speed dial key.

4.In Location, select an available key to use as the speed dial key, then tapOK.

Tip

To delete a Speed Dial entry, in the Speed Dial list, tap and hold the desired entry, and then tapDelete.

Notes

Number “0” and “1” keys are reserved and cannot be assigned as speed dial keys. The number “1” key is reserved

 

 

for voicemail. You can set any number between “2” and “99” as a speed dial key.

 

If you assign a speed dial key that is already occupied, the new entry will replace the existing entry

To make a call using Speed Dial

If you have assigned a speed dial key to a contact, do the following to dial the contact’s number:

Tap and hold the assigned key, if it is a single-digitspeed dial number.

To dial a two-digitspeed dial number, tap the first number key first, and then tap and hold the second number key.

2.6  Making Three-wayCalls in CDMA Mode

To set up a three-waycall, directly dial the participants and add each connected call to thethree-waycall.

Starting a three-waycall

1.Press the TALK/SEND button to open the Phone screen.

2.Make the call to the first participant. See “Making a call from the Phone screen” for instructions.

3.When the first call is connected, make a call to the second participant. The first call is put on hold when you dial the second call.

4.When the second call is connected, tap Flash to start thethree-waycall. The screen displaysCall in progress.

Caller 1

Caller 2

Tap Flashto start the three-way call.

36  Using Phone Features

When a three-waycall is in progress, you can tapFlash to cycle between thethree-waycall, Caller 1 only, and Caller 2 only.

Ending the three-waycall

Tap End Call or press END/POWER.

2.7  CDMA Phone Settings

Setting the phone connection to CDMA-onlymode

When the phone is in CDMA-onlymode, it can only access the Verizon network if available, or access other CDMA roaming networks when outside the Verizon network coverage area. You may want to set the phone toCDMA-onlymode when you want to access CDMA services or to prevent the phone from accessing GSM networks and accruing data charges.

To change to CDMA-onlymode

1.Tap Start > Settings > All Settings.

2.Tap Personal> Phone > Networktab.

3.Under Mode of operation selectCDMA only from thedrop-downmenu.

CDMA Services

Your phone can directly link to the Verizon CDMA network, and enable you to access and change the settings of various phone services for your phone when it is in CDMA mode. Contact Verizon to find out about the availability of phone services for your phone.

To access CDMA services and change their settings

1.On the Home screen, slide to the Settings tab and then tapAll Settings.

2.Tap Personal > Phone > CDMA Servicestab.

Note You must be in CDMA mode to access CDMA services.

3.Select the service you want to use, then tap Get Settings.

4.Choose your desired options, then tap OK.

The following are some of the optional phone services that you may find on your phone. For more information about customizing settings of phone services, see Help on your phone.

Phone Services

Usage

Location Setting

Allow the mobile phone network to detect your current location via your phone’s built-inGPS

 

chip. This is especially useful in times of emergency.

 

 

NBPCD Current Country

Set the calling parameters for the current country (such as country code, IDD prefix, and so

 

on).

 

 

TTY Mode

Allow the use of a TTY (teletypewriter) device with the phone for users who are visually or

 

hearing impaired.

 

 

Voice Privacy

Encrypts outgoing voice calls and uses secure channels when available.

 

 

Network Service

Choose whether to restrict your phone to phone calls from your home network only.

 

 

Time Synchronization

Choose whether or not to synchronize the time on your phone with the mobile network.

 

 

Emergency Call Alert

Enable the phone to alert you when an emergency call connects.

 

 

Using Phone Features  37

2.8  Using the HTC Imagio™ as a GSM Phone

Your wireless phone is set to Global mode by default enabling you to roam internationally on GSM networks. You can manually change the phone to GSM/UMTS only orCDMA only mode. See “GSM settings” and “CDMA Phone Settings” in this chapter for details.

GSM international roaming

Your HTC Imagio™ can operate in a number of countries on both CDMA (Code Division Multiple Access) and GSM (Global Systems for Mobile) networks. Use your phone in GSM/UMTS only or Global mode while in countries serviced by GSM networks. You may want to use GSM/UMTS only mode when you want to prevent the phone from using CDMA roaming networks and to access GSM/UMTS services. See “GSM Settings” for more information on GSM/UMTS services. If you want to enable the phone to select the network that is most accessible for your locale, select Global.

Using the Verizon GSM SIM card

Your wireless phone comes with a SIM card preinstalled which along with a Global Feature on your account, enables you to make calls and access email in GSM Networks while traveling overseas. Should your SIM card be lost or damaged, please follow these instructions for the installation of your new SIM.

To remove the SIM card

1.

Remove the back cover and the battery if it is

 

 

installed. See Chapter 1 for details.

SIM card slot

2.

Locate the SIM card slot.

 

3.

Press the tab in front of the SIM card slot

 

 

opening with one finger.

 

Tab

4.Slide the SIM card out from the slot with another finger.

To install the SIM card

1.Remove the back cover and the battery if it is installed. See Chapter 1 for details.

2.Locate the SIM card slot, then insert the SIM card with its gold contacts facing down and its cut-offcorner facing out the card slot.

3.Slide the SIM card completely into the slot.

Tip Any contacts on the SIM card are automatically added to Contacts.

Cut-off

corner

38  Using Phone Features

Adding contacts

Your phone lets you create phone contacts or SIM contacts if you have a SIM card installed. You can add SIM contacts via the Contacts screen, or by using SIM Manager. The following explains how to add contacts in the Contacts screen. See “Using SIM Manager” for information on adding SIM contacts in SIM Manager.

To add a contact to your SIM card

1.Tap Start > All Applications > Contacts.

2.On the Contacts screen, tap New, then selectSIM Contact.

3.Enter a contact name and phone number, and then tap OK.

Note See Chapters 3 and 12 for more information on adding contacts to your phone.

Using SIM Manager

SIM Manager allows you to view the contents of your SIM card, transfer contacts from your SIM card to your phone or vice versa, and make a call to a SIM contact.

To create a contact on your SIM card

1.Tap Start > All Applications > SIM Manager.

2.Tap New and enter the contact name and phone number.

3.Tap Save.

Tip To change contact information on your SIM card, tap a SIM contact, edit the information, and then tapSave.

To copy SIM contacts to your phone

If you have saved contacts on your SIM card, you can copy them into Contacts on your phone.

1.On the SIM Manager screen, select the desired contact, or select all SIM contacts by tapping Menu > Select All.

2.Tap Menu > Save to Contacts.

To copy contacts to the SIM card

Only one phone number per contact name can be stored on a SIM card.

1.On the SIM Manager screen, tap Menu > Contacts to SIM.

2.Select the check boxes of the contact’s phone numbers that you want to copy to your SIM card, then tap

Save.

When you copy a contact that has several phone numbers to your SIM card, SIM Manager separately saves each number by appending an indicator at the end of each name. By default, /M, /W, and /H are appended to indicate mobile, work, and home phone numbers respectively. To edit the default indicators and to select which other types of numbers to save to the SIM card, tap Menu > Tools > Options.

Copying text messages to the SIM card

1.In the SMS / MMS Inbox, tap a message thread to open it.

2.Tap the up or down navigation key at the bottom of the on-screenkeyboard to select a message in the thread.

3.Tap Menu > Copy to SIM.

Notes • You cannot copy a sent message from the thread to the SIM card.

Copying text messages from your phone to the SIM card results in duplicate messages in the Inbox when your SIM card is in use.

Making and answering calls

Making and answering calls in GSM mode is basically the same as making and answering calls in CDMA mode. See “Answering and Ending Calls” in this chapter for details.

To make an emergency call

Enter the international emergency number for your locale, and press the TALK/SEND button on your phone.

Tip Additional emergency numbers may be included in your SIM card. Contact Verizon for details.

Using Phone Features  39

To swap between two calls

Your phone notifies you when you have another incoming call, and gives you the option of rejecting or accepting the call. If you are already on a call and accept the new call, you can choose to switch between the two callers.

1.Press the TALK/SEND button to accept the second call and put the first call on hold.

2.To switch between callers, tap Menu > Swap or tap the dim area that shows “On Hold”.

3.To end the second call and return to the first call, tap End Call or press END/POWER on your phone.

Note Make sure your SIM card is enabled withthree-waycalling service. Contact Verizon for details.

Tap the on hold call to switch between calls.

Making three-waycalls in GSM mode

To set up a three-waycall, directly dial the participants and add each connected call to thethree-waycall.

To start a three-waycall

1.Press the TALK/SEND button to open the Phone screen.

2.Make the call to the first participant. See “Making a call from the Phone screen” for instructions.

3.When the first call is connected, make a call to the second participant. The first call is put on hold when you dial the second call.

4.When the second call is connected, tap Flash, press TALK/SEND, or tapMenu > Conference to start thethree-waycall. The screen displaysConference.

Tap Flashto start the three-way call.

40  Using Phone Features

To manage three-waycalls

While a three-waycall is in progress, you can do any of the following:

Tap Flash to put thethree-waycall on hold and make another call.

Receive another call.

Tap Menu > Private, select one of the participants, and tapPrivate to split thethree-waycall into separate calls again. The second participant is put on hold.

To end the three-waycall

Tap End Call or press END/POWER.

GSM settings

To protect your SIM card with a PIN code

The preinstalled Verizon SIM card may be preset with a PIN. You will be required to enter the PIN when turning on the phone. When prompted, enter the preset PIN, then tap Enter. If you enter the wrong PIN three times, the SIM card is blocked. If this happens, you can unblock it with the PUK (PIN Unblocking Key) obtained from Verizon.

If you do not want to enter the PIN to turn on the phone, you can disable it.

1.Tap Start > Settings > All Settings.

2.Tap Personal > Phone > GSM/UMTS Servicestab.

Note You must be in GSM/UMTS only mode to access GSM/UMTS services.

3.On the GSM/UMTS Services tab, tap PIN/PIN2 and then tapGet Settings.

4.Clear the Require PIN when phone is usedcheck box.

Tips • To change the PIN, tapChange PIN on the Phone: PIN/PIN2 screen.

Emergency calls can be placed at any time, without requiring a PIN.

To set the phone connection to GSM-onlymode

You can set the phone connection to GSM-onlymode to prevent the phone from accessing CDMA networks.

1.Tap Start > Settings > All Settings.

2.Tap Personal > Phone > Networktab.

3.Under Mode of operation selectGSM/UMTS only from thedrop-downmenu.