HP J4500, J4580 User Manual 2

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HP Officejet J4500 All-in-One series

User Guide

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Podręcznik użytkownika

HP Officejet J4500 All-in-One series

User Guide

Copyright information

© 2008 Copyright Hewlett-Packard Development Company, L.P.

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of HewlettPackard, except as allowed under copyright laws.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1.Read and understand all instructions in the documentation that comes with the device.

2.Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3.Observe all warnings and instructions marked on the product.

4.Unplug this product from wall outlets before cleaning.

5.Do not install or use this product near water, or when you are wet.

6.Install the product securely on a stable surface.

7.Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

8.If the product does not operate normally, see Maintain and troubleshoot.

9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Accessibility

The device provides a number of features that make it accessible for people with disabilities.

Visual

The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the device control panel have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the device software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The device doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.hp.com/ accessibility.

For accessibility information for the Mac OS, visit the Apple Web site at www.apple.com/accessibility.

Contents

1

Get started

 

 

Find other resources for the product .........................................................................................

7

 

Understand the device parts .....................................................................................................

8

 

Front view ...........................................................................................................................

8

 

Printing supplies area .........................................................................................................

9

 

Back view ...........................................................................................................................

9

 

Device control panel buttons and lights ............................................................................

10

 

Connection information .....................................................................................................

11

2

Use the device

 

 

Use device control panel menus .............................................................................................

12

 

Device control-panel message types ......................................................................................

12

 

Status messages ..............................................................................................................

13

 

Warning messages ...........................................................................................................

13

 

Error messages ................................................................................................................

13

 

Critical error messages .....................................................................................................

13

 

Change device settings ..........................................................................................................

13

 

Use the HP Solution Center (Windows) ..................................................................................

14

 

Use the HP photo and imaging software ................................................................................

14

 

Load originals .........................................................................................................................

15

 

Load an original on the scanner glass ..............................................................................

16

 

Load an original in the automatic document feeder (ADF) ................................................

16

 

Select print media ...................................................................................................................

17

 

Tips for selecting and using print media ...........................................................................

17

 

Understand specifications for supported media ................................................................

18

 

Understand supported sizes .......................................................................................

19

 

Understand supported media types and weights ........................................................

21

 

Set minimum margins .......................................................................................................

22

 

Load media .............................................................................................................................

23

 

Print on special and custom-sized media ...............................................................................

23

 

Print borderless ......................................................................................................................

24

 

Set up speed-dial entries ........................................................................................................

26

 

Set up fax numbers as speed-dial entries or groups .........................................................

26

 

Set up speed-dial entries ............................................................................................

26

 

Set up a speed-dial group ...........................................................................................

26

 

Print and view a list of speed-dial entries ..........................................................................

27

 

View a list of speed-dial entries ..................................................................................

27

3

Print

 

 

Change print settings ..............................................................................................................

28

 

Change settings from an application for current jobs (Windows) ......................................

28

 

Change default settings for all future jobs (Windows) .......................................................

28

 

Change settings (Mac OS) ...............................................................................................

29

 

Cancel a print job ....................................................................................................................

29

1

4

Copy

 

 

Make copies from the device control panel .............................................................................

30

 

Change the copy settings .......................................................................................................

31

 

Set the number of copies ........................................................................................................

31

 

Set the copy paper size ..........................................................................................................

31

 

Set the copy paper type ..........................................................................................................

32

 

Change copy speed or quality ................................................................................................

33

 

Resize an original to fit onto letter or A4 paper .......................................................................

34

 

Copy a legal-size document onto letter paper ........................................................................

34

 

Adjust the lightness and darkness of your copy ......................................................................

35

 

Enhance blurred areas of your copy .......................................................................................

35

 

Enhance light areas of your copy ...........................................................................................

36

 

Cancel a copy job ...................................................................................................................

36

5

Scan

 

 

Scan an original ......................................................................................................................

37

 

Scan an original to a program on a computer (direct connection) .....................................

37

 

Scan from a TWAIN-compliant or a WIA-compliant program ..................................................

38

 

Scan from a TWAIN-compliant program ...........................................................................

38

 

Scan from a WIA-compliant program ................................................................................

38

 

Edit a scanned original ...........................................................................................................

39

 

Edit a scanned photo or graphic .......................................................................................

39

 

Edit a scanned document using optical character recognition (OCR) software ................

39

 

Change scan settings .............................................................................................................

39

 

Cancel a scan job ...................................................................................................................

39

6

Fax

 

 

Send a fax ..............................................................................................................................

40

 

Send a basic fax ...............................................................................................................

41

 

Send a fax manually from a phone ...................................................................................

41

 

Send a fax using monitor dialing .......................................................................................

42

 

Send a fax from memory ..................................................................................................

43

 

Schedule a fax to send later .............................................................................................

43

 

Send a fax to multiple recipients .......................................................................................

44

 

Send a fax to multiple recipients from the device control panel ..................................

44

 

Send a color original or photo fax .....................................................................................

45

 

Change the fax resolution and Lighter / Darker settings .................................................

45

 

Change the fax resolution ...........................................................................................

46

 

Change the Lighter / Darker setting ..........................................................................

46

 

Set new default settings ..............................................................................................

47

 

Send a fax in Error Correction Mode ................................................................................

47

2

Contents

 

Receive a fax ..........................................................................................................................

48

Receive a fax manually .....................................................................................................

48

Set up backup fax .............................................................................................................

49

Reprint received faxes from memory ................................................................................

50

Poll to receive a fax ..........................................................................................................

50

Forward faxes to another number .....................................................................................

51

Set the paper size for received faxes ................................................................................

51

Set automatic reduction for incoming faxes ......................................................................

52

Block junk fax numbers .....................................................................................................

52

Add numbers to the junk fax list ..................................................................................

52

Remove numbers from the junk fax list .......................................................................

53

Receive faxes to your computer .......................................................................................

53

Activate Fax to PC ......................................................................................................

54

Modify Fax to PC settings ...........................................................................................

54

Change fax settings ................................................................................................................

55

Configure the fax header ..................................................................................................

55

Set the answer mode (Auto answer) .................................................................................

56

Set the number of rings before answering ........................................................................

56

Change the answer ring pattern for distinctive ring ...........................................................

56

Set the fax error correction mode .....................................................................................

57

Set the dial type ................................................................................................................

57

Set the redial options ........................................................................................................

58

Set the fax speed ..............................................................................................................

58

Fax over the Internet ...............................................................................................................

59

Test fax setup .........................................................................................................................

59

Use reports .............................................................................................................................

60

Print fax confirmation reports ............................................................................................

60

Print fax error reports ........................................................................................................

61

Print and view the fax log ..................................................................................................

61

Cancel a fax ............................................................................................................................

62

7 Configure and manage

 

Manage the device .................................................................................................................

63

Monitor the device ............................................................................................................

63

Administer the device .......................................................................................................

64

Use device management tools ...............................................................................................

64

Toolbox (Windows) ...........................................................................................................

64

Open the Toolbox .......................................................................................................

65

Toolbox tabs ...............................................................................................................

65

HP Printer Utility (Mac OS) ...............................................................................................

66

Open the HP Printer Utility ..........................................................................................

66

HP Printer Utility panels ..............................................................................................

66

Understand the self-test report ...............................................................................................

66

3

Set up faxing for the device ....................................................................................................

67

Set up faxing (parallel phone systems) .............................................................................

68

Choose the correct fax setup for your home or office .................................................

69

Select your fax setup case ..........................................................................................

70

Case A: Separate fax line (no voice calls received) ....................................................

72

Case B: Set up the device with DSL ...........................................................................

73

Case C: Set up the device with a PBX phone system or an ISDN line .......................

74

Case D: Fax with a distinctive ring service on the same line ......................................

74

Case E: Shared voice/fax line .....................................................................................

75

Case F: Shared voice/fax line with voice mail .............................................................

76

Case G: Fax line shared with computer modem (no voice calls received) ..................

77

Case H: Shared voice/fax line with computer modem ................................................

80

Case I: Shared voice/fax line with answering machine ...............................................

84

Case J: Shared voice/fax line with computer modem and answering machine ...........

85

Case K: Shared voice/fax line with computer dial-up modem and voice mail .............

89

Serial-type fax setup .........................................................................................................

91

Configure the device (Windows) .............................................................................................

92

Install the software before connecting the device (recommended) ...................................

92

Connect the device before installing the software .............................................................

93

Share the device on a locally shared network ..................................................................

93

Configure the device (Mac OS) ..............................................................................................

94

To install the software .......................................................................................................

94

Share the device on a locally shared network ..................................................................

94

Uninstall and reinstall the software .........................................................................................

95

8 Maintain and troubleshoot

 

Work with ink cartridges ..........................................................................................................

98

Supported ink cartridges ...................................................................................................

98

Handle the ink cartridges ..................................................................................................

99

Replace the ink cartridges ................................................................................................

99

Align the ink cartridges ...................................................................................................

102

Clean the ink cartridges ..................................................................................................

104

Clean the ink cartridge contacts ......................................................................................

105

Clean the area around the ink nozzles ...........................................................................

106

Store printing supplies ....................................................................................................

108

Clean the device ...................................................................................................................

109

Clean the scanner glass .................................................................................................

109

Clean the exterior ...........................................................................................................

110

Clean the automatic document feeder ............................................................................

110

General troubleshooting tips and resources .........................................................................

113

Solve printing problems ........................................................................................................

114

The device shuts down unexpectedly .............................................................................

114

Error message appears on control-panel display ............................................................

114

The device is not responding (nothing prints) .................................................................

115

Device takes a long time to print .....................................................................................

115

Blank or partial page printed ...........................................................................................

115

Something on the page is missing or incorrect ...............................................................

116

Placement of the text or graphics is wrong .....................................................................

116

The device prints half a page, then ejects the paper ......................................................

117

4

Contents

 

Poor print quality and unexpected printouts ..........................................................................

117

Common poor quality printout problems .........................................................................

118

Meaningless characters print ..........................................................................................

118

Ink is smearing ................................................................................................................

119

Ink is not filling the text or graphics completely ...............................................................

119

Output is faded or dull colored ........................................................................................

120

Colors are printing as black and white ............................................................................

120

Wrong colors are printing ................................................................................................

120

Printout shows bleeding colors .......................................................................................

121

Colors do not line up properly .........................................................................................

121

Lines or dots are missing from text or graphics ..............................................................

121

Solve paper-feed problems ...................................................................................................

121

Solve copy problems ............................................................................................................

123

No copy came out ...........................................................................................................

123

Copies are blank .............................................................................................................

123

Documents are missing or faded ....................................................................................

124

Size is reduced ...............................................................................................................

124

Copy quality is poor ........................................................................................................

124

Copy defects are apparent .............................................................................................

124

The device prints half a page, then ejects the paper ......................................................

125

Error messages appear ..................................................................................................

125

Paper mismatch ..............................................................................................................

125

Solve scan problems ............................................................................................................

126

Scanner did nothing ........................................................................................................

126

Scan takes too long ........................................................................................................

126

Part of the document did not scan or text is missing .......................................................

127

Text cannot be edited .....................................................................................................

127

Error messages appear ..................................................................................................

128

Scanned image quality is poor ........................................................................................

128

Scan defects are apparent ..............................................................................................

129

Solve fax problems ...............................................................................................................

129

The fax test failed ...........................................................................................................

130

Troubleshoot installation issues ............................................................................................

142

Hardware installation suggestions ..................................................................................

142

Software installation suggestions ....................................................................................

143

Clear jams ............................................................................................................................

144

Clear paper jams ............................................................................................................

144

Avoid paper jams ............................................................................................................

146

A HP supplies and accessories

 

Order printing supplies online ...............................................................................................

147

Supplies ................................................................................................................................

147

HP media ........................................................................................................................

147

B Support and warranty

 

Hewlett-Packard limited warranty statement .........................................................................

149

Obtain electronic support ......................................................................................................

150

5

 

Obtain HP telephone support ...............................................................................................

150

 

Before you call ................................................................................................................

150

 

Support process ..............................................................................................................

151

 

HP support by phone ......................................................................................................

151

 

Phone support period ...............................................................................................

151

 

Telephone support numbers .....................................................................................

151

 

Placing a call .............................................................................................................

151

 

After the phone support period .................................................................................

151

 

Additional warranty options .............................................................................................

152

 

HP Quick Exchange Service (Japan) ..............................................................................

152

 

Call HP Korea customer support ....................................................................................

152

 

Prepare the device for shipment ...........................................................................................

153

 

Remove the ink cartridges before shipment ...................................................................

153

 

Pack the device ....................................................................................................................

154

C

Device specifications

 

 

Physical specifications ..........................................................................................................

156

 

Product features and capacities ...........................................................................................

156

 

Processor and memory specifications ..................................................................................

156

 

System requirements ............................................................................................................

157

 

Print specifications ................................................................................................................

158

 

Copy specifications ...............................................................................................................

158

 

Fax specifications .................................................................................................................

158

 

Scan specifications ...............................................................................................................

158

 

Environmental specifications ................................................................................................

159

 

Electrical specifications .........................................................................................................

159

 

Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ...............

159

D

Regulatory information

 

 

FCC statement .....................................................................................................................

161

 

Notice to users in Korea .......................................................................................................

161

 

VCCI (Class B) compliance statement for users in Japan ....................................................

162

 

Notice to users in Japan about the power cord .....................................................................

162

 

RoHS notices (China only) ...................................................................................................

162

 

Noise emission statement for Germany ................................................................................

162

 

Notice to users of the U.S. telephone network: FCC requirements .......................................

163

 

Notice to users of the Canadian telephone network .............................................................

164

 

Notice to users in the European Economic Area ..................................................................

165

 

Notice to users of the German telephone network ................................................................

165

 

Australia wired fax statement ................................................................................................

165

 

Regulatory model number ....................................................................................................

166

 

Declaration of conformity ......................................................................................................

166

 

Environmental product stewardship program .......................................................................

167

 

Paper use .......................................................................................................................

167

 

Plastics ...........................................................................................................................

167

 

Material safety data sheets .............................................................................................

167

 

Recycling program ..........................................................................................................

167

 

HP inkjet supplies recycling program ..............................................................................

167

 

Disposal of waste equipment by users in private households in the European Union ....

168

 

Energy Star® notice ........................................................................................................

169

Index...........................................................................................................................................

170

6

1 Get started

This guide provides details about how to use the device and to resolve problems.

Find other resources for the product

Understand the device parts

Find other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Resource

Description

Location

Setup poster

Provides illustrated setup

A printed version of the

 

information.

document is provided with

 

 

the device.

Readme file and release notes

Provide late-breaking

Included on the Starter CD.

 

information and

 

 

troubleshooting tips.

 

Toolbox (Microsoft®

Provides access to

Windows®)

maintenance services.

 

For more information, see

 

Toolbox (Windows).

HP Printer Utility (Mac OS)

Contains tools to configure

 

print settings, calibrate the

 

device, clean the ink

 

cartridges, print the

 

configuration page, order

 

supplies online, and find

 

support information from the

 

Web site.

 

For more information, see HP

 

Printer Utility (Mac OS).

Device control panel

Provides status, error, and

 

warning information about

 

operations.

Logs and reports

Provides information about

 

events that have occurred.

Self-Test diagnostic page

Device information:

 

Product name

 

Model number

 

Serial number

 

Firmware version

 

 

number

Number of pages printed from the trays and accessories

The Toolbox is typically installed with the device software as an available installation option.

The HP Printer Utility is typically installed with the device software.

For more information, see Device control panel buttons and lights.

For more information, see Monitor the device.

For more information, see Understand the self-test report.

Get started

7

Chapter 1

(continued)

Resource

Description

Location

 

Ink levels

 

 

Ink cartridge health status

 

HP Web sites

Provide the latest printer

 

software, and product and

 

support information.

HP telephone support

Lists information to contact

 

HP. During the warranty

 

period, this support is often

 

free of charge.

www.hp.com/support www.hp.com

For more information, see Obtain HP telephone support.

HP photo and imaging

Provides information about

For more information, see

software help

using the software.

Use the HP photo and

 

 

imaging software.

Control Panel Guide

Device control panel

Available through Solution

 

instructions

Center and Toolbox

 

 

(Windows).

 

 

 

Understand the device parts

Front view

Printing supplies area

Back view

Device control panel buttons and lights

Connection information

Front view

1 Device control panel

2 Main tray

3 Front access door

8 Get started

(continued)

4 Scanner glass

5 Automatic document feeder

Printing supplies area

1 Front access door

2 Ink cartridges

Back view

1 Rear universal serial bus (USB) port

2 Power input

3 1-LINE (fax)

4 2-EXT (phone)

Understand the device parts

9

HP J4500, J4580 User Manual 2

Chapter 1

Device control panel buttons and lights

The following diagram and related table provide a quick reference to the device control panel features.

Label

Name and Description

1 Keypad: Enters values.

2 Attention light: Indicates an error condition.

3 Back button: Reverts back to its previous setting or upper level menu.

4 Left arrow button: Navigates forward through settings in the menus.

5 OK button: Selects the current menu or setting.

6 Right arrow button: Navigates in reverse through settings in the menus.

7Setup: Presents the Setup menu for generating reports and other maintenance settings, and for accessing the Help menu. The topic that you select from the Help menu opens a help window on your computer screen.

8Start: Initiates a copy, fax, or scan job. Pressing Start processes the job according to the function selected.

9 Cancel: Stops a job, exits a menu, or exits settings.

10 Scan function indicator

11 Copy Color function indicator

12 Copy B&W function indicator

13 Fax Color function indicator

14 Fax B&W function indicator

15Power: Turns the device on or off. The Power button is lit when the device is on. The light blinks while performing a job.

When the device is turned off, a minimal amount of power is still supplied. To completely disconnect the power supply, turn the device off, and then unplug the power cord.

16 Low ink indicator

10 Get started

(continued)

Label

Name and Description

17 Original loaded indicator

18 Paper jam indicator

Connection information

Description

Recommended

 

number of connected

 

computers for best

 

performance

USB connection

One computer

 

connected with a USB

 

cable to the rear USB

 

2.0 high-speed port on

 

the device.

Printer sharing

Up to five computers.

 

The host computer must

 

be turned on at all

 

times, or the other

 

computers cannot print

 

to the device.

Supported software features

All features are supported.

All features resident on the host computer are supported. Only print is supported from the other computers.

Setup instructions

Follow the setup poster guide for detailed instructions.

Follow the instructions in Share the device on a locally shared network.

Understand the device parts

11

2 Use the device

This section contains the following topics:

Use device control panel menus

Device control-panel message types

Change device settings

Use the HP Solution Center (Windows)

Use the HP photo and imaging software

Load originals

Select print media

Load media

Print on special and custom-sized media

Print borderless

Set up speed-dial entries

Use device control panel menus

The following sections provide a quick reference to top-level menus that appear on the control-panel display. To display a menu, press the menu button for the function you want to use.

Scan menu: Presents a list of destinations. Some destinations require the HP Photosmart Software to be loaded.

Copy menu: Menu options include:

Selecting copy quantities

Reducing/enlarging

Selecting media type and size

Fax menu: Allows you to enter a fax or speed-dial number, or display the Fax menu. Menu options include:

Modifying resolution

Lightening/darkening

Sending delayed faxes

Setting up new defaults

Device control-panel message types

This section contains the following topics:

Status messages

Warning messages

Error messages

Critical error messages

12 Use the device

Status messages

Status messages reflect the current state of the device. They inform you of normal operation and require no action to clear them. They change as the state of the device changes. Whenever the device is ready, not busy, and has no pending warning messages, the date and time appear if the device is turned on.

Warning messages

Warning messages inform you of events that require your attention, but they do not prevent the device from operating. An example of a warning message is Low On Ink.

Error messages

Error messages communicate that some action must be performed, such as adding media or clearing a media jam. These messages are usually accompanied by a blinking red Attention light. Take the appropriate action to continue printing.

If the error message shows an error code, press the Power button to turn off the device, and then turn it on again. In most situations, this action solves the problem. If the message persists, your device might need service.

Critical error messages

Critical error messages inform you of a device failure. Some of these messages can be cleared by pressing the Power button to turn off the device, and then turning it on again. If a critical error persists, service is required. For more information, see Support and warranty.

Change device settings

You can change the device settings from these places:

From the device control panel.

From the HP Solution Center (Windows) or HP Device Manager (Mac OS). For more information, see Use the HP photo and imaging software.

NOTE: When you are configuring settings in HP Solution Center or in the HP Device Manager, you cannot see the settings that have been configured from the device control panel (such as the copy settings).

To change settings from the device control panel

1.At the device control panel, press the left or right arrow keys to navigate to the function you are using (for example, Copy Color). Press OK to select that function.

2.To reach the option that you want to change, use one of the following methods:

Press a control-panel button, and then use the left or right arrow keys to adjust the value.

Select the option from the menu on the control-panel display.

3.Select the value that you want, and then press OK.

Change device settings

13

Chapter 2

To change settings from the HP Solution Center (Windows)

▲ See Use the HP photo and imaging software.

To change settings from the HP photo and imaging software (Mac OS)

1.Click the HP Device Manager icon in the Dock.

2.Select the device in the Devices drop-down menu.

3.On the Information and Settings menu, click an item that you want to change.

Use the HP Solution Center (Windows)

On a Windows computer, the HP Solution Center is the entry point for the

HP Photosmart Software. Use the HP Solution Center to change print settings, order supplies, and access the onscreen Help.

The features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the HP Solution Center.

If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software, and then reinstall the software. For more information, see the onscreen Help that came with the device.

For information about opening the HP Solution Center, see Use the HP photo and imaging software.

Use the HP photo and imaging software

You can use the HP photo and imaging software to access many features that are not available from the device control panel.

The software is installed on your computer during setup. For further information, see the setup documentation that came with your device.

Access to the HP photo and imaging software differs by operating system (OS). For example, if you have a Windows computer, the HP photo and imaging software entry point is the HP Photosmart Software window. If you have a Macintosh computer, the HP photo and imaging software entry point is the HP Photosmart Studio window.

14 Use the device

Regardless, the entry point serves as the launching pad for the HP photo and imaging software and services.

To open the HP Photosmart Software on a Windows computer

1.Do one of the following:

On the Windows desktop, double-click the HP Photosmart Software icon.

In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon.

On the taskbar, click Start, point to Programs or All Programs, select HP, and then click HP Photosmart Software.

2.If you have more than one HP device installed, select the tab with your product's name.

NOTE: On a Windows computer, the features available in the HP Photosmart Software vary depending on the devices you have installed. The software is customized to show icons that are associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not appear in the software.

TIP: If the HP Photosmart Software on your computer does not contain any

icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the

HP Photosmart Software; then reinstall the software. For more information, see the setup poster that came with your device.

To open the HP Photosmart Studio software on a Macintosh computer

1.Click the HP Photosmart Studio icon in the Dock. The HP Photosmart Studio window appears.

2.In the HP Photosmart Studio task bar, click Devices. The HP Device Manager window appears.

3.Select your device from the Device drop-down menu.

From here, you can scan, import documents, and perform maintenance procedures such as checking the ink levels for the ink cartridges.

NOTE: On a Macintosh computer, the features available in the

HP Photosmart Studio software vary depending on the selected device.

TIP: When the HP Photosmart Studio software is opened, you can gain access to the Dock menu shortcuts by selecting and holding the mouse button over the HP Photosmart Studio icon in the Dock.

Load originals

You can load an original for a copy or a scan job on the scanner glass.

Load an original on the scanner glass

Load an original in the automatic document feeder (ADF)

Load originals

15

Chapter 2

Load an original on the scanner glass

You can copy, scan, or fax up to letteror A4-size originals by loading them on the glass.

NOTE: Many of the special features will not work correctly if the glass and lid backing are not clean. For more information, see Clean the device.

To load an original on the scanner glass

1.Lift the scanner lid.

2.Load your original print side down in the right front corner of the glass.

TIP: For more help on loading an original, refer to the guide along the edge of

the glass.

3. Close the lid.

Load an original in the automatic document feeder (ADF)

You can copy, scan, or fax a one-sided, singleor multiple-page, A4or letter-size document by placing it in the document feeder tray.

CAUTION: Do not load photos in the ADF; this might cause damage to your photos.

NOTE: Some features, such as the Fit to Page copy feature, do not work when you load your originals in the ADF. You must load your originals on the glass.

The document feeder tray holds a maximum of 50 sheets of plain paper.

To load an original in the document feeder tray

1.Load your original, with the print side up, into the document feeder tray. Place the pages so that the top edge of the document goes in first. Slide the media into the

16 Use the device

automatic document feeder until you hear a beep or see a message on the display indicating that the loaded pages were detected.

TIP: For more help on loading originals in the automatic document feeder, refer to the diagram engraved in the document feeder tray.

2. Slide the width guides inward until they stop at the left and right edges of the media.

NOTE: Remove all originals from the document feeder tray before lifting the lid on the device.

Select print media

The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at www.hp.com for more information about HP media.

Tips for selecting and using print media

Understand specifications for supported media

Set minimum margins

Tips for selecting and using print media

For the best results, observe the following guidelines.

Always use media that conforms to the device specifications. For more information, see Understand specifications for supported media.

Load only one type of media at a time into a tray.

Load media print-side down and aligned against the right and back edges of the tray. For more information, see Load media.

Select print media

17

Chapter 2

Do not overload the trays. For more information, see Understand specifications for supported media.

To prevent jams, poor print quality, and other printing problems, avoid the following media:

Multipart forms

Media that is damaged, curled, or wrinkled

Media with cutouts or perforations

Media that is heavily textured, embossed, or does not accept ink well

Media that is too lightweight or stretches easily

Cards and envelopes

Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

Use tightly constructed envelopes, and make sure the folds are sharply creased.

Load envelopes with the flaps facing up.

Photo media

Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer.

Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Transparencies

Insert transparencies with the rough side down and the adhesive strip pointing towards the back of the device.

Use the Normal mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the main tray.

Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Custom-sized media

Use only custom-sized media that is supported by the device.

If your application supports custom-sized media, set the media size in the application before printing the document. If not, set the size in the print driver. You might need to reformat existing documents to print them correctly on custom-sized media.

Understand specifications for supported media

Use the Understand supported sizes and Understand supported media types and weights tables to determine the correct media to use with your device, and determine what features will work with your media.

Understand supported sizes

Understand supported media types and weights

18 Use the device

Understand supported sizes

Media size

Main tray

Standard media sizes

 

8.5 x 13 inches (216 x 330 mm)

U.S. Legal (216 x 356 mm; 8.5 x 14 inches)

A4 (210 x 297 mm; 8.3 x 11.7 inches)

U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches)

B5 (182 x 257 mm; 7.17 x 10.12 inches)

A5 (148 x 210 mm; 5.8 x 8.3 inches)

B7 JIS

Borderless B7 JIS

Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches)

Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches)

Borderless B5 (182 x 257 mm; 7.17 x 10.12 inches)

Ofuku hagaki

Borderless B7 ISO

Borderless hagaki (100 x 148 mm)

Borderless (10 x 15 cm, tab)

Borderless (4 x 6 inches, tab)

Borderless (4 x 6 inches, tab)

Borderless (10 x 20 cm, tab)

Borderless (4 x 8 inches, tab)

Borderless HV

Borderless A6

Borderless cabinet

Borderless 2L (same dimension as 5 x 7 inches)

Borderless (13 x 18 cm), same dimension as 5 x 7 inches

Borderless (8.5 x 11 inches)

Select print media

19

Chapter 2

(continued)

Media size Main tray

B7 ISO

10 x 15 cm (tab)

4 x 6 inches (tab)

10 x 20 cm (tab)

4 x 8 inches (tab) HV

Cabinet

2L (same dimension as 5 x 7 inches)

13 x 18 cm (same dimension as 5 x 7 inches)

Envelopes

U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches)

Monarch Envelope (98 x 191 mm; 3.88 x 7.5 inches)

Card Envelope (111 x 152 mm; 4.4 x 6 inches)

A2 Envelope (111 x 146 mm; 4.37 x 5.75 inches)

DL Envelope (110 x 220 mm; 4.3 x 8.7 inches)

C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)

Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches)

Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches)

Cards

Index card (76.2 x 127 mm; 3 x 5 inches)

Index card (102 x 152 mm; 4 x 6 inches)

Index card (127 x 203 mm; 5 x 8 inches)

A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)

Borderless A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)

Hagaki** (100 x 148 mm; 3.9 x 5.8 inches)

Photo media

Photo media (102 x 152 mm; 4 x 6 inches)

20 Use the device

(continued)

Media size Main tray

Photo media (5 x 7 inches) Photo media (8 x 10 inches) Photo media (10 x 15 cm)

Photo L (89 x 127 mm; 3.5 x 5 inches)

Borderless photo media (102 x 152 mm; 4 x 6 inches)

Borderless photo media (5 x 7 inches)

Borderless photo media (8 x 10 inches)

Borderless photo media (8.5 x 11 inches)

Borderless photo media (10 x 15 cm)

Borderless Photo L (89 x 127 mm; 3.5 x 5 inches)

Other media

Custom-sized media between between 76.20 to 210.06 mm wide and 101.60 to 762.00 mm long (3 to 8.5 inches wide and 4 to 30 inches long)

Panorama (4 x 12 inches)

Borderless panorama (4 x 12 inches)

** The device is compatible with plain and inkjet hagaki from Japan Post only. It is not compatible with photo hagaki from Japan Post.

Understand supported media types and weights

Tray

Type

Weight

Main tray

Paper

60 to 105 g/m2

 

 

(16 to 28 lb bond)

 

Transparencies

 

 

Photo media

280 g/m2

 

 

(75 lb bond)

 

Labels

 

Capacity

Up to 100 sheets of plain paper

(25 mm or 1 inch stacked)

Up to 70 sheets

(17 mm or 0.67 inch stacked)

Up to 100 sheets

(17 mm or 0.67 inch stacked)

Up to 100 sheets

(17 mm or 0.67 inch stacked)

Select print media

21

Chapter 2

(continued)

Tray

Type

Weight

Capacity

 

Envelopes

75 to 90 g/m2

Up to 30 sheets

(20 to 24 lb bond envelope)

(17 mm or 0.67 inch stacked)

 

Cards

Up to 200 g/m2

Up to 80 cards

 

 

(110 lb index)

 

Main tray

All supported media

 

Up to 100 sheets of

 

 

 

plain paper (text

 

 

 

printing)

 

 

 

 

Set minimum margins

The document margins must match (or exceed) these margin settings in portrait orientation.

Media

(1) Left

(2) Right

(3) Top

(4) Bottom

 

margin

margin

margin

margin*

U.S. Letter

3.0 mm

3.0 mm

3.0 mm

3.0 mm

U.S. Legal

(0.118

(0.118

(0.118 inches)

(0.118

inches)

inches)

 

inches)

A4

 

 

 

 

 

U.S. Executive

 

 

 

 

U.S. Statement

 

 

 

 

B5

 

 

 

 

A5

 

 

 

 

Cards

 

 

 

 

Custom-sized media

 

 

 

 

Photo media

 

 

 

 

Envelopes

3.0 mm

3.0 mm

3.0 mm

14.3 mm

 

(0.118

(0.118

(0.118 inches)

(0.563

 

inches)

inches)

 

inches)

 

 

 

 

 

* To achieve this margin setting on a computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins.

22 Use the device

Load media

This section provides instructions for loading media into the device.

To load main tray

1.Insert the media print-side down along the right of the main tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

NOTE: Do not load paper while the device is printing.

2.Slide the media guides in the tray to adjust them for the media size that you have loaded.

3. Pull out the tray extender.

Print on special and custom-sized media

To print on special or custom-sized media (Windows)

1.Load the appropriate media. For more information, see Load media.

2.With a document open, click Print on the File menu, and then click Setup,

Properties, or Preferences.

3.Click the Paper/Features tab.

Print on special and custom-sized media

23

Chapter 2

4.Select the media size from the Size is drop-down list.

To set a custom media size: a. Click the Custom button.

b. Type a name for the new custom size.

c. In the Width and Height boxes, type the dimensions, and then click Save.

d. Click OK twice to close the properties or preferences dialog box. Open the dialog box again.

e. Select the new custom size.

5.To select the media type:

a. Click More in the Type is drop-down list.

b. Click the desired media type, and then click OK.

6.Select the media source from the Source is drop-down list.

7.Change any other settings, and then click OK.

8.Print your document.

To print on special or custom-sized media (Mac OS)

1.Load the appropriate media. For more information, see Load media.

2.On the File menu, click Page Setup.

3.Verify that the correct printer is selected.

4.Select the media size.

5.To set a custom media size:

a. Click Manage Custom Sizes in the Paper Size pull-down menu.

b. Click New and type a name for the size in the Paper Size Name box.

c. In the Width and Height boxes, type the dimensions and set the margins, if desired.

d. Click Done or OK, and then click Save.

6.On the File menu, click Page Setup, and then select the new custom size.

7.Click OK.

8.On the File menu, click Print.

9.Open the Paper Handling panel.

10.Under Destination Paper Size, click the Scale to fit paper size button, and then select the customized paper size.

11.Change any other desired settings, and then click OK or Print.

Print borderless

Borderless printing lets you print to the edges of certain media types and a range of standard media sizes.

NOTE: Open the file in a software application and assign the image size. Make sure the size corresponds to the media size on which you are printing the image.

You can also gain access to this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab, and select the printing shortcut for this print job drop-down list.

24 Use the device

NOTE: Borderless printing is not supported on plain media.

To print a borderless document (Windows)

1.Load the appropriate media. For more information, see Load media.

2.Open the file that you want to print.

3.From the application, open the print driver: a. Click File, and then click Print.

b. Click Properties or Setup.

4.Click the Paper/Quality tab.

5.Select the media size from the Size is drop-down list.

6.Select the Borderless Printing check box.

7.Select the media source from the Source is drop-down list.

8.Select the media type from the Type is drop-down list.

NOTE: Borderless printing is not supported on plain media.

9.If you are printing photos, select Best from the Print Quality drop-down list. Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi* for optimum print quality.

*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.

10.Change any other print settings, and then click OK.

11.Print the document.

12.If you printed on photo media with a tear-off tab, remove the tab to make the document completely borderless.

To print a borderless document (Mac OS)

1.Load the appropriate media. For more information, see Load media.

2.Open the file that you want to print.

3.Click File, and then click Page Setup.

4.Verify that the correct printer is selected.

5.Select the borderless media size, and then click OK.

6.Click File, and then click Print.

7.Open the Paper Type/Quality panel.

8.Click the Paper tab, and then select the media type from the Paper type dropdown list.

NOTE: Borderless printing is not supported on plain media.

9.If you are printing photos, select Best from the Quality drop-down list. Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi*.

*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.

Print borderless

25

Chapter 2

10.Select the media source. If you are printing on thick or photo media, select the manual feed option.

11.Change any other print settings, and then click Print.

12.If you printed on photo media with a tear-off tab, remove the tab to make the document completely borderless.

Set up speed-dial entries

You can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbers quickly by using the device control panel.

Set up fax numbers as speed-dial entries or groups

Print and view a list of speed-dial entries

Set up fax numbers as speed-dial entries or groups

You can store fax numbers or groups of fax numbers as speed-dial entries. For information about printing a list of the speed-dial entries that are set up, see Print and view a list of speed-dial entries.

Set up speed-dial entries

Set up a speed-dial group

Set up speed-dial entries

HP Solution Center (Windows): Open the HP Solution Center and follow the instructions in the onscreen Help.

HP Device Manager (Mac OS): Launch HP Device Manager, click Information and Settings, and then select Fax Speed Dial Settings from the drop-down list.

Device control panel: Press Setup, select the Speed Dial option, and then press

OK.

To add or change an entry: Select New Speed Dial or Group Speed Dial, and then press the arrow keys to move to an unused entry number, or type a number on the keypad. Type the fax number, and then press OK. Include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix. Type the name, and then press OK.

To delete one entry or all entries: Select Delete Speed Dial, press the arrow keys to highlight the speed-dial entry that you want to delete, and then press OK.

Set up a speed-dial group

If you send information to the same group of fax numbers on a regular basis, you can set up a speed-dial entry for a group in order to simplify the task. The speed-dial entry for a group can be associated with a speed-dial button on the device control panel.

26 Use the device

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