HP OFFICEJET 6100 User Manual

4 (1)
HP OFFICEJET 6100 User Manual

HP Officejet 6100 ePrinter

User Guide

Copyright information

© 2014 Copyright Hewlett-Packard Development Company, L.P.

Edition 1, 1/2014

Hewlett-Packard Company notices

The information contained in this document is subject to change without notice.

All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements

Windows, Windows XP, and Windows Vista are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Safety information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1.Read and understand all instructions in the documentation that comes with the printer.

2.Observe all warnings and instructions marked on the product.

3.Unplug this product from wall outlets before cleaning.

4.Do not install or use this product near water, or when you are wet.

5.Install the product securely on

a stable surface.

6.Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7.If the product does not operate normally, see Solve a problem.

8.There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The printer software is accessible for individuals with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the printer software functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's website at www.hp.com/ accessibility.

For accessibility information for Mac OS X, visit the Apple website at www.apple.com/accessibility.

Contents

1

Get started

 

 

Accessibility................................................................................................................................

6

 

HP EcoSolutions (HP and the Environment)..............................................................................

6

 

Manage Power......................................................................................................................

7

 

Conserve Printing Supplies..................................................................................................

8

 

Understand the printer parts.......................................................................................................

8

 

Front view.............................................................................................................................

8

 

Printing supplies area...........................................................................................................

9

 

Control panel........................................................................................................................

9

 

Back view............................................................................................................................

10

 

Finding the printer model number.............................................................................................

10

 

Select print media.....................................................................................................................

10

 

Recommended papers for printing and copying.................................................................

11

 

Recommended papers for photo printing...........................................................................

12

 

Tips for selecting and using media.....................................................................................

13

 

Load media...............................................................................................................................

13

 

Load standard-size media..................................................................................................

13

 

Load envelopes..................................................................................................................

15

 

Load cards and photo paper...............................................................................................

15

 

Load custom-size media.....................................................................................................

16

 

Maintain the printer...................................................................................................................

17

 

Clean the exterior ..............................................................................................................

17

 

Update the printer.....................................................................................................................

18

 

Turn the printer off....................................................................................................................

18

2

Print

 

 

Print documents........................................................................................................................

19

 

Print documents (Windows)................................................................................................

19

 

Print documents (Mac OS X)..............................................................................................

20

 

Print brochures.........................................................................................................................

20

 

Print brochures (Windows).................................................................................................

21

 

Print brochures (Mac OS X)................................................................................................

21

 

Print on envelopes....................................................................................................................

21

 

Print on envelopes (Windows)............................................................................................

22

 

Print on envelopes (Mac OS X)..........................................................................................

22

 

Print photos..............................................................................................................................

23

 

Print photos on photo paper (Windows).............................................................................

23

 

Print photos on photo paper (Mac OS X)...........................................................................

24

 

Print on special and custom-size paper....................................................................................

24

 

Print on special or custom-size paper (Mac OS X).............................................................

25

 

Print borderless documents......................................................................................................

26

 

Print borderless documents (Windows)..............................................................................

26

 

Print borderless documents (Mac OS X)............................................................................

26

1

3

HP ePrint

 

 

Set up HP ePrint.......................................................................................................................

28

 

Set up HP ePrint using the HP printer software ................................................................

28

 

Set up HP ePrint using the printer’s control panel..............................................................

29

 

Set up HP ePrint using the embedded web server.............................................................

29

 

Use HP ePrint...........................................................................................................................

29

 

Print using HP ePrint..........................................................................................................

30

 

Find the printer’s email address.........................................................................................

30

 

Turn off HP ePrint...............................................................................................................

30

 

Remove Web Services.............................................................................................................

30

4

Work with ink cartridges

 

 

Information on ink cartridges and the printhead.......................................................................

31

 

Check the estimated ink levels.................................................................................................

32

 

Replace the ink cartridges........................................................................................................

32

 

Store printing supplies..............................................................................................................

34

 

Usage information collection....................................................................................................

34

5

Solve a problem

 

 

HP support................................................................................................................................

35

 

Obtain electronic support....................................................................................................

36

 

HP support by phone..........................................................................................................

36

 

Before you call..............................................................................................................

37

 

Phone support period...................................................................................................

37

 

Telephone support numbers.........................................................................................

37

 

After the phone support period.....................................................................................

39

 

General troubleshooting tips and resources.............................................................................

39

 

Solve printer problems..............................................................................................................

39

 

The printer shuts down unexpectedly.................................................................................

40

 

Alignment fails....................................................................................................................

40

 

The printer is not responding (nothing prints).....................................................................

40

 

The printer prints slowly......................................................................................................

41

 

The printer is making some unexpected noises.................................................................

42

 

Blank or partial page printed...............................................................................................

42

 

Something on the page is missing or incorrect...................................................................

43

 

Placement of the text or graphics is wrong.........................................................................

43

 

Print quality troubleshooting.....................................................................................................

44

 

Solve paper-feed problems......................................................................................................

48

 

Solve problems using HP ePrint and HP websites...................................................................

49

 

Solve problems using HP ePrint.........................................................................................

50

 

Solve problems using HP websites....................................................................................

51

 

Solve wired (Ethernet) network problems.................................................................................

51

 

General network troubleshooting........................................................................................

51

2

Contents

 

 

Solve wireless problems...........................................................................................................

51

 

Basic wireless troubleshooting...........................................................................................

52

 

Advanced wireless troubleshooting....................................................................................

53

 

Step 1: Make sure your computer is connected to your network..................................

53

 

Step 2: Make sure that the printer is connected to your network.................................

54

 

Step 3: Check to see if the firewall software is blocking communication......................

55

 

Step 4: Make sure the printer is online and ready........................................................

56

 

Step 5: Make sure the wireless version of the printer is set as the default printer

 

 

driver (Windows only)...................................................................................................

56

 

Step 6: Make sure your computer is not connected to your network over a Virtual

 

 

Private Network (VPN)..................................................................................................

57

 

After resolving the problems...............................................................................................

57

 

Configure your firewall software to work with the printer..........................................................

58

 

Solve printer management problems........................................................................................

59

 

Embedded web server cannot be opened..........................................................................

59

 

Troubleshoot installation issues...............................................................................................

60

 

Hardware installation suggestions......................................................................................

60

 

HP software installation suggestions..................................................................................

61

 

Solve network problems.....................................................................................................

61

 

Understand the Printer Status Report......................................................................................

63

 

Understand the network configuration page.............................................................................

65

 

Printhead maintenance.............................................................................................................

66

 

Clean the printhead............................................................................................................

67

 

Align the printhead..............................................................................................................

67

 

Clear jams.................................................................................................................................

68

 

Clear paper jams................................................................................................................

68

 

Avoid paper jams................................................................................................................

70

 

Control panel lights reference...................................................................................................

71

A

Technical information

 

 

Warranty information................................................................................................................

79

 

Hewlett-Packard limited warranty statement......................................................................

80

 

Ink cartridge warranty information......................................................................................

81

 

Printer specifications................................................................................................................

82

 

Physical specifications........................................................................................................

82

 

Product features and capacities.........................................................................................

82

 

Processor and memory specifications................................................................................

83

 

System requirements..........................................................................................................

83

 

Network protocol specifications..........................................................................................

83

 

Embedded web server specifications.................................................................................

84

 

Media specifications...........................................................................................................

84

 

Understand specifications for supported media...........................................................

84

 

Set minimum margins...................................................................................................

87

 

Print specifications..............................................................................................................

87

 

HP ePrint and HP website specifications...........................................................................

87

 

HP ePrint specifications................................................................................................

88

 

HP website specifications.............................................................................................

88

 

Environmental specifications..............................................................................................

88

 

Electrical specifications.......................................................................................................

88

 

Acoustic emission specifications........................................................................................

89

3

 

Regulatory information.............................................................................................................

90

 

Regulatory model number..................................................................................................

90

 

FCC statement....................................................................................................................

91

 

Notice to users in Korea.....................................................................................................

91

 

VCCI (Class B) compliance statement for users in Japan..................................................

92

 

Notice to users in Japan about the power cord..................................................................

92

 

Noise emission statement for Germany.............................................................................

92

 

Visual display workplaces statement for Germany.............................................................

92

 

European Union Regulatory Notice....................................................................................

92

 

Products with external AC Adapters.............................................................................

93

 

Products with wireless functionality..............................................................................

93

 

European telephone network declaration (Modem/Fax)...............................................

93

 

Declaration of conformity....................................................................................................

94

 

Regulatory information for wireless products.....................................................................

95

 

Exposure to radio frequency radiation..........................................................................

95

 

Notice to users in Brazil................................................................................................

95

 

Notice to users in Canada............................................................................................

96

 

Notice to users in Taiwan.............................................................................................

96

 

Notice to users in Mexico..............................................................................................

97

 

Notice to users in Japan...............................................................................................

97

 

Environmental product stewardship program...........................................................................

98

 

Paper use...........................................................................................................................

98

 

Plastics...............................................................................................................................

98

 

Material safety data sheets.................................................................................................

98

 

Recycling program..............................................................................................................

98

 

HP inkjet supplies recycling program.................................................................................

98

 

Disposal of waste equipment by users...............................................................................

99

 

Power consumption............................................................................................................

99

 

Chemical Substances.........................................................................................................

99

 

Battery disposal in Taiwan..................................................................................................

99

 

California Perchlorate Material Notice..............................................................................

100

 

Toxic and hazardous substance table (China).................................................................

100

 

Restriction of hazardous substance (Ukraine)..................................................................

100

 

Restriction of hazardous substance (India)......................................................................

101

 

Third-party licenses................................................................................................................

102

B

HP supplies and accessories

 

 

Order printing supplies online.................................................................................................

110

 

Supplies..................................................................................................................................

110

 

Ink cartridges....................................................................................................................

110

 

HP media..........................................................................................................................

111

C

Network setup

 

 

Change basic network settings...............................................................................................

112

 

View and print network settings........................................................................................

112

 

Turn the wireless radio on and off....................................................................................

112

 

Change advanced network settings.......................................................................................

112

 

Set link speed...................................................................................................................

113

 

View IP settings................................................................................................................

113

 

Change IP settings...........................................................................................................

113

 

Reset network settings.....................................................................................................

113

4

Contents

 

Set up the printer for wireless communication........................................................................

114

Before you begin..............................................................................................................

114

Set up the printer on your wireless network.....................................................................

114

Set up the printer using the HP printer software (Recommended).............................

115

Set up the printer using WiFi Protected Setup (WPS)................................................

115

Set up the printer using the embedded web server (EWS)........................................

115

Change the connection type.............................................................................................

116

To change from an Ethernet connection to a wireless connection.............................

116

To change from a USB connection to a wireless connection.....................................

116

To change from a wireless connection to a USB or Ethernet connection .................

116

Test the wireless connection............................................................................................

116

Guidelines for ensuring wireless network security............................................................

117

Overview of security settings......................................................................................

117

Add hardware addresses to a wireless router (MAC filtering)....................................

117

Other wireless security guidelines..............................................................................

118

Guidelines for reducing interference on a wireless network.............................................

118

Uninstall and reinstall the HP software...................................................................................

118

D Printer management tools

 

Toolbox (Windows).................................................................................................................

120

HP Utility (Mac OS X).............................................................................................................

120

Embedded web server............................................................................................................

120

About cookies...................................................................................................................

120

To open the embedded web server..................................................................................

121

Index............................................................................................................................................

129

5

1 Get started

This guide provides details about how to use the printer and how to resolve problems.

Accessibility

HP EcoSolutions (HP and the Environment)

Understand the printer parts

Finding the printer model number

Select print media

Load media

Maintain the printer

Update the printer

Turn the printer off

NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features might not be available. For more information, see System requirements.

Accessibility

The printer provides a number of features that make it accessible for people with disabilities.

Visual

The HP software provided with the printer is accessible for users with visual impairments or low vision by using your operating system's accessibility options and features. The software also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the HP software have simple text or icon labels that convey the appropriate action.

Mobility

For users with mobility impairments, the HP software functions can be executed through keyboard commands. The HP software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The printer doors, buttons, paper trays, and paper guides can be operated by users with limited strength and reach.

Support

For more details about the accessibility of this printer and HP's commitment to product accessibility, visit HP's website at www.hp.com/accessibility.

For accessibility information for Mac OS X, visit the Apple website at www.apple.com/ accessibility.

HP EcoSolutions (HP and the Environment)

Hewlett-Packard is committed to helping you optimize your environmental footprint and empowering you to print responsibly—at home or in the office.

6 Get started

For more detailed information about environmental guidelines, HP follows during the manufacturing process, see Environmental product stewardship program. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions.

This section contains the following topics:

Manage Power

Conserve Printing Supplies

Manage Power

To conserve electricity, the printer comes with the following features:

Sleep mode

Power usage is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. The time to Sleep mode cannot be changed.

Auto Power-Off

Auto Power-Off is automatically enabled by default when you turn on the printer. When Auto Power-Off is enabled, the printer will automatically turn off after 8 hours of inactivity to help reduce energy use. Auto Power-Off is automatically disabled when the printer establishes a wireless or Ethernet (if supported) network connection. You can change the Auto Power-Off setting from the printer software. Once you change the setting, the printer will maintain the setting that you choose. Auto Power-Off turns the printer off completely, so you must use the power button to turn the printer back on.

Windows: Open Toolbox. (For more information, see Toolbox (Windows).) In the Advanced Settings tab, click Change, and then select the preferred amount of time.

Mac OS X: Open HP Utility. (For more information, see HP Utility (Mac OS X).) In the Printer Settings section, click Power Management, and then select the preferred amount of time.

TIP: If you are printing through a wireless or Ethernet connection over a network,

Auto Power-Off should be disabled to ensure that print jobs do not get lost. Even when Auto Power-Off is disabled, the printer will enter a Sleep mode after 5 minutes of inactivity to help reduce energy use.

NOTE: The printer’s Sleep Mode and Auto Power-Off features are temporarily not available if one or more of the ink cartridges are missing. After the cartridge is reinstalled, these features resume.

CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are missing.

HP EcoSolutions (HP and the Environment)

7

Chapter 1

Conserve Printing Supplies

To conserve printing supplies such as ink and paper, try the following:

Change the print mode to a draft setting. Draft setting uses less ink.

Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges.

Reduce paper usage by printing on both sides of the paper. You can first print just the odd pages, flip the pages over, and then print just the even pages.

Understand the printer parts

This section contains the following topics:

Front view

Printing supplies area

Control panel

Back view

Front view

1Ink cartridge access door

2Input tray

3Paper width adjusters

4Power button and light

5Output tray

6Output tray extension

8 Get started

Printing supplies area

1Ink cartridge access door

2Ink cartridges

3Printhead assembly

NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing.

Control panel

For more information, see Control panel lights reference.

Understand the printer parts

9

Chapter 1

1 Ink cartridge lights

2

Resume button and light

3Cancel button

4Wireless button and light

5HP ePrint button and light

6Power button and light

Back view

1USB port

2Ethernet network port

3Power input

4Rear access panel

Finding the printer model number

In addition to the model name that appears on the front of the printer, this printer has a specific model number. You can use this number when obtaining support and to help determine which supplies or accessories are available for your printer.

The model number is printed on a label located on the inside of the ink cartridge access door, near the ink cartridges area.

Select print media

The printer is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for

10 Get started

optimum print quality. Visit the HP website at www.hp.com for more information about HP media.

HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.

This section contains the following topics:

Recommended papers for printing and copying

Recommended papers for photo printing

Tips for selecting and using media

Recommended papers for printing and copying

If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing.

Depending on your country/region, some of these papers might not be available.

HP Brochure Paper

These papers are glossy-coated or matte-coated on both sides for

HP Professional Paper

two-sided use. They are the perfect choice for producing

professional-quality marketing materials such as brochures and

180gsm Paper

mailers as well as business graphics for report covers, and calendars.

 

 

 

HP Premium

These papers are heavy two-sided matte papers perfect for

Presentation 120gsm

presentation, proposals, reports and newsletters. They are a

Paper

professional weight for an impressive look and feel.

HP Professional

 

120gsm Paper

 

 

 

HP Bright White Inkjet

HP Bright White Inkjet Paper delivers high-contrast colors and sharp

Paper

text. It is opaque enough for two-sided color usage with no

 

showthrough, which makes it ideal for newsletters, reports, and flyers.

 

It features ColorLok Technology for less smearing, bolder blacks and

 

vivid colors.

 

 

HP Printing Paper

HP Printing Paper is a high-quality multifunction paper. It produces

 

documents that look and feel more substantial than documents

 

printed on standard multipurpose or copy paper. It features ColorLok

 

Technology for less smearing, bolder blacks and vivid colors.

 

 

HP Office Paper

HP Office Paper is a high-quality multifunction paper. It is suitable for

 

copies, drafts, memos and other everyday documents. It features

 

ColorLok Technology for less smearing, bolder blacks and vivid

 

colors.

 

 

HP Office Recycled

HP Office Recycled Paper is a high-quality multifunction paper made

Paper

with 30% recycled fiber. It features ColorLok Technology for less

 

smearing, bolder blacks and vivid colors.

 

 

HP Premium Plus

HP’s best photo paper is heavyweight for producing professional-

Photo Paper

quality photos. Features an. instant-dry finish for easy handling

 

 

Select print media

11

Chapter 1

(continued)

 

without smudging. It resists water, smears, fingerprints, and humidity.

 

It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm

 

(4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or

 

Semi-glossy (satin matte). It is acid-free for longer lasting documents.

 

 

HP Advanced Photo

This thick photo paper features an instant-dry finish for easy handling

Paper

without smudging. It resists water, smears, fingerprints, and humidity.

 

Your prints have a look and feel comparable to a store processed

 

photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x

 

15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy

 

or soft gloss (satin matte). It is acid-free for longer lasting documents.

 

 

HP Everyday Photo

Print colorful, everyday snapshots at a low cost, using paper

Paper

designed for casual photo printing. This affordable, photo paper dries

 

quickly for easy handling. Get sharp, crisp images when you use this

 

paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11

 

inch, A4, 4 x 6 inch and 10 x 15 cm. It is acid-free for longer lasting

 

documents.

 

 

HP Iron-On Transfers

HP Iron-on Transfers (for color fabrics or for light or white fabrics) are

 

the ideal solution for creating custom T-shirts from your digital photos.

 

 

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services, and select Ink, toner & paper.

NOTE: At this time, some portions of the HP website are available in English only.

Recommended papers for photo printing

For the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.

Depending on your country/region, some of these papers might not be available.

HP Premium Plus

HP’s best photo paper is heavyweight for producing professional

Photo Paper

quality photos. Features an instant-dry finish for easy handling

 

without smudging. It resists water, smears, fingerprints, and humidity.

 

It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm

 

(4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes – glossy or soft-

 

gloss (satin matte). It is acid-free for longer lasting documents.

 

 

HP Advanced Photo

This thick photo paper features an instant-dry finish for easy handling

Paper

without smudging. It resists water, smears, fingerprints, and humidity.

 

Your prints have a look and feel comparable to a store processed

 

photo. It is available in several sizes, including A4, 8.5 x 11 inch, 10

 

x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch), and two finishes –

 

glossy or soft gloss (satin matte). It is acid-free for longer lasting

 

documents.

 

 

HP Everyday Photo

Print colorful, everyday snapshots at a low cost, using paper

Paper

designed for casual photo printing. This affordable, photo paper dries

 

quickly for easy handling. Get sharp, crisp images when you use this

 

paper with any inkjet printer. Available in semi-gloss finish in 8.5 x 11

 

inch, A4, 4 x 6 inch, and 10 x 15 cm. It is acid-free for longer lasting

 

documents.

 

 

HP Photo Value Packs

HP Photo Value Packs conveniently package original HP ink

 

cartridges and HP Advanced Photo Paper to save you time and take

 

 

12 Get started

(continued)

the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.

To order HP papers and other supplies, go to www.hp.com. Go to Shop for Products & Services and select Ink, toner & paper.

NOTE: At this time, some portions of the HP website are available in English only.

Tips for selecting and using media

For the best results, observe the following guidelines.

Always use media that conforms to the printer specifications. For more information, see Media specifications.

Load only one type of media at a time into a tray.

When loading the trays, make sure the media is loaded correctly. For more information, see Load media.

Do not overload the tray. For more information, see Load media.

To prevent jams, poor print quality, and other printing problems, avoid loading the following media in the trays:

Multipart forms

Media that is damaged, curled, or wrinkled

Media with cutouts or perforations

Media that is heavily textured, embossed, or does not accept ink well

Media that is too lightweight or stretches easily

Media that contains staples or clips

Load media

This section provides instructions for loading media into the printer and contains the following topics:

Load standard-size media

Load envelopes

Load cards and photo paper

Load custom-size media

Load standard-size media

To load standard-size media

Use these instructions to load standard–size media.

1.Lift the output tray.

2.Slide the paper width guide out as far as possible.

Load media

13

Chapter 1

3.If the media is too long, lift the latch on the front of the tray and lower the front of the tray.

4.Insert the media print-side down along the right edge of the main tray. Make sure the stack of media aligns with the right and back edges of the tray and does not exceed the line marking in the tray.

NOTE: Do not load paper while the printer is printing.

5.Slide the media guides in the tray to adjust them for the media size that you have loaded.

6.Lower the output tray.

7.Pull out the tray extender.

14 Get started

Load envelopes

To load envelopes

Use these instructions to load envelopes.

1.Lift the output tray.

2.Slide the paper width guide out as far as possible.

3.Insert the envelopes print-side down and load according to the graphic. Make sure the stack of envelopes does not exceed the line marking in the tray.

NOTE: Do not load paper envelopes while the printer is printing.

4.Slide the media guides in the tray to adjust them for the envelope size that you have loaded.

5.Lower the output tray.

6.Pull out the tray extender.

Load cards and photo paper

To load cards and photo paper

Use these instructions to load cards and photo paper.

1.Lift the output tray.

2.Slide the paper width guide out as far as possible.

Load media

15

Chapter 1

3.If the media is too long, lift the latch on the front of the tray and lower the front of the tray.

4.Insert the media print-side down along the right edge of the main tray. Make sure the stack of media aligns with the right and back edges of the tray and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer.

NOTE: Do not load cards or photo paper while the printer is printing.

5.Slide the media guides in the tray to adjust them for the media size that you have loaded.

6.Lower the output tray.

7.Pull out the tray extender.

Load custom-size media

To load cards and photo paper

Use these instructions to load custom-size media.

CAUTION: Use only custom-size media that is supported by the printer. For more information, see Media specifications.

1.Lift the output tray.

2.Slide the paper width guide out as far as possible.

16 Get started

3.If the media is too long, lift the latch on the front of the tray and lower the front of the tray.

4.Insert the media print-side down along the right of the main tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray.

NOTE: Do not load media while the printer is printing.

5.Slide the media guides in the tray to adjust them for the media size that you have loaded.

6.Lower the output tray.

7.Pull out the tray extender.

Maintain the printer

This section provides instructions for keeping the printer in top working condition. Perform this maintenance procedure as necessary.

Clean the exterior

Clean the exterior

WARNING! Before cleaning the printer, turn off the power and unplug the power cord from the electrical socket.

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the interior of the printer, as well as from the printer control panel.

Maintain the printer

17

Chapter 1

Update the printer

HP is always working to improve the performance of its printers and bring you the latest features. If the printer is connected to a network and Web Services has been enabled, you can check for and install printer updates.

To update the printer, complete the following steps:

1.Open the EWS. For more information, see Embedded web server.

2.Click the Web Services tab, and then click Product Update in the Web Services Settings section.

3.Click Check Now and follow the onscreen instructions.

TIP: To enable the printer to automatically check for updates, click the Web Services tab, and then click Product Update. In the Auto Product Update section, click On, and then click Apply.

Turn the printer off

Always turn off the printer by pressing (Power) button located on the printer. Wait until the power light turns off before unplugging the power cord or turning off a power strip.

CAUTION: If you incorrectly turn the printer off, the print carriage might not return to the correct position causing printhead problems and print quality issues.

CAUTION: HP recommends that you replace any missing cartridges as soon as possible to avoid print quality issues and possible extra ink usage or damage to the ink system. Never turn off the printer when ink cartridges are missing.

18 Get started

2 Print

Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. For more information, see Select print media.

Choose a print job to continue:

Print documents

Print brochures

Print on envelopes

Print photos

Print on special and custom-size paper

Print borderless documents

Print documents

Follow the instructions for your operating system.

Print documents (Windows)

Print documents (Mac OS X)

TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, and without any additional software or printer drivers. For more information, see HP ePrint.

Print documents (Windows)

1.Load paper in the tray. For more information, see Load media.

2.On the File menu in your software application, click Print.

Print 19

Chapter 2

3.Make sure the printer you want to use is selected.

4.To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5.Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Advanced button, and then change the Print in Grayscale option.

6.Click OK.

7.Click Print or OK to begin printing.

Print documents (Mac OS X)

1.Load paper in the tray. For more information, see Load media.

2.Select a paper size:

a. From the File menu in your software application, click Page Setup.

 

 

 

 

NOTE: If you do not see a Page Setup menu item, go to step 3.

 

 

 

 

 

 

 

 

 

b.

Make sure the printer you want to use is selected in the Format For pop-up

 

menu.

c.

Select the paper size from the Paper Size pop-up menu, and then click OK.

3.From the File menu in your software application, click Print.

4.Make sure the printer you want to use is selected.

5.Select the paper size from the Paper Size pop-up menu (if available).

6.Change the print settings for the option provided in the pop-up menus, as appropriate for your project.

NOTE: If you do not see any options, click the disclosure triangle next to the

Printer pop-up menu or click Show Details.

7.Click Print to begin printing.

Print brochures

Follow the instructions for your operating system.

Print brochures (Windows)

Print brochures (Mac OS X)

TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, and without any additional software or printer drivers. For more information, see HP ePrint.

20 Print

Print brochures (Windows)

NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the printer. For more information on the HP software, see Printer management tools.

1.Load paper in the tray. For more information, see Load media.

2.On the File menu in your software application, click Print.

3.Make sure the printer you want to use is selected.

4.To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5.Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Advanced button, and then change the Print in Grayscale option.

6.Click OK.

7.Click Print or OK to begin printing.

Print brochures (Mac OS X)

1.Load paper in the tray. For more information, see Load media.

2.Select a paper size:

a. From the File menu in your software application, click Page Setup.

 

 

 

 

NOTE: If you do not see a Page Setup menu item, go to step 3.

 

 

 

 

 

 

 

 

 

b.

Make sure the printer you want to use is selected in the Format For pop-up

 

menu.

c.

Select the paper size from the Paper Size pop-up menu, and then click OK.

3.From the File menu in your software application, click Print.

4.Make sure the printer you want to use is selected.

5.Select the paper size from the Paper Size pop-up menu (if available).

6.Click Paper Type/Quality from the pop-up menu, and then select the following settings:

Paper Type: The appropriate brochure paper type

Quality: Normal or Best

NOTE: If you do not see these options, click the disclosure triangle next to the Printer pop-up menu or click Show Details.

7.Select any other print settings that you want, and then click Print to begin printing.

Print on envelopes

Avoid envelopes with the following characteristics:

Very slick finish

Self-stick adhesives, clasps, or windows

Print on envelopes

21

Chapter 2

Thick, irregular, or curled edges

Areas that are wrinkled, torn, or otherwise damaged

Make sure the folds of envelopes you load in the printer are sharply creased.

NOTE: For more information about printing on envelopes, see the documentation available with the software program you are using.

Follow the instructions for your operating system.

Print on envelopes (Windows)

Print on envelopes (Mac OS X)

Print on envelopes (Windows)

1.Load envelopes print-side down in the tray. For more information, see Load media.

2.On the File menu in your software application, click Print.

3.Make sure the printer you want to use is selected.

4.To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5.On the Layout tab, change the orientation to Landscape.

6.Click Paper/Quality, and then select the appropriate envelope type from the Paper Size drop-down list.

TIP: You can change more options for the print job by using the features available on the other tabs in the dialog box.

7.Click OK, and then click Print or OK to begin printing.

Print on envelopes (Mac OS X)

1.Load envelopes in the tray. For more information, see Load media.

2.Select a paper size:

a. From the File menu in your software application, click Page Setup.

 

 

 

 

NOTE: If you do not see a Page Setup menu item, go to step 3.

 

 

 

 

 

 

 

 

 

b.

Make sure the printer you want to use is selected in the Format For pop-up

 

menu.

c.

Select the appropriate envelope size from the Paper Size pop-up menu,

 

and then click OK.

3.From the File menu in your software application, click Print.

4.Make sure the printer you want to use is selected.

5.Select the appropriate envelope size in the Paper Size pop-up menu (if available).

22 Print

6.Select the Orientation option.

NOTE: If you do not see these options, click the disclosure triangle next to the Printer pop-up menu or click Show Details.

7.Select any other print settings that you want, and then click Print to begin printing.

Print photos

Do not leave unused photo paper in the input tray. The paper might start to curl, which could impair the quality of your printout. Photo paper should be flat before printing.

Follow the instructions for your operating system.

Print photos on photo paper (Windows)

Print photos on photo paper (Mac OS X)

TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, and without any additional software or printer drivers. For more information, see HP ePrint.

Print photos on photo paper (Windows)

1.Load paper in the tray. For more information, see Load media.

2.On the File menu in your software application, click Print.

3.Make sure the printer you want to use is selected.

4.To change settings, click the option that opens the printer Properties dialog box. Depending on your software application, this option might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5.On the Paper/Quality tab, select the appropriate photo paper type from the Media drop-down menu.

6.Click Advanced, and then select Best or Maximum DPI from the Output Quality drop-down menu.

7.To print the photo in black and white, click the Grayscale drop-down menu, and then select one of the following options:

High-Quality Grayscale: uses all the available colors to print your photo in grayscale. This creates smooth and natural shades of gray.

Black Ink Only: uses black ink to print your photo in grayscale. The gray shading is created by varying patterns of black dots, which might result in a grainy image.

8.Click OK, and then click Print or OK to begin printing.

Print photos

23

Chapter 2

Print photos on photo paper (Mac OS X)

1.Load paper in the tray. For more information, see Load media.

2.Select a paper size:

a. From the File menu in your software application, click Page Setup.

 

 

 

 

NOTE: If you do not see a Page Setup menu item, go to step 3.

 

 

 

 

 

 

 

 

 

b.

Make sure the printer you want to use is selected in the Format For pop-up

 

menu.

c.

Select the paper size from the Paper Size pop-up menu, and then click OK.

3.From the File menu in your software application, click Print.

4.Make sure the printer you want to use is selected.

5.Select the appropriate paper size from the Paper Size pop-up menu (if available).

6.Click Paper Type/Quality from the pop-up menu, and then select the following settings:

Paper Type: The appropriate photo paper type

Quality: Best or Maximum dpi

NOTE: If you do not see these options, click the disclosure triangle next to the Printer pop-up menu or click Show Details.

7.If necessary, change the photo and color options:

a. Click the disclosure triangle beside Color Options and select the appropriate Photo Fix options:

Off: Applies no automatic adjustments to the image.

Basic: Automatically focuses the image; moderately adjusts image sharpness.

b. To print the photo in black and white, click Grayscale from the Color popup menu, and then select one of the following options:

High Quality: Uses all the available colors to print your photo in grayscale. This creates smooth and natural shades of gray.

Black Print Cartridge Only: Uses black ink to print your photo in grayscale. The gray shading is created by varying patterns of black dots, which might result in a grainy image.

8.Select any other print settings that you want, and then click Print to begin printing.

Print on special and custom-size paper

If your application supports custom-size paper, set the size in the application before printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom-size paper.

Use only custom-size paper that is supported by the printer. For more information, see Media specifications.

NOTE: Defining custom-size media sizes is only available in the HP printing software in Mac OS X.

24 Print

Follow the instructions for your operating system.

Print on special or custom-size paper (Mac OS X)

Print on special or custom-size paper (Mac OS X)

NOTE: Before you can print on custom-size paper, you must set up the custom size in the HP software provided with the printer. For instructions, see Set up custom sizes (Mac OS X).

1.Load the appropriate paper in the tray. For more information, see Load media.

2.Select a paper size:

a.

From the File menu in your software application, click Page Setup.

 

 

 

 

 

 

 

 

 

NOTE: If you do not see a Page Setup menu item, go to step 3.

 

 

 

 

 

 

 

 

 

b.

Make sure the printer you want to use is selected in the Format For pop-up

 

menu.

c.

Select the paper size from the Paper Size pop-up menu, and then click OK.

3.From the File menu in your software application, click Print.

4.Make sure the printer you want to use is selected.

5.Select the appropriate paper size from the Paper Size pop-up menu (if available).

6.Click Paper Handling from the pop-up menu.

7.Under Destination Paper Size, click Scale to fit paper size, and then select the custom size.

8.Select any other print settings that you want, and then click Print to begin printing.

Set up custom sizes (Mac OS X)

1.Load paper in the tray. For more information, see Load media.

2.From the File menu in your software application, click Page Setup, and then make sure the printer you want to use is selected in the Format For pop-up menu.

- OR -

From the File menu in your software application, click Print, and then make sure the printer you want to use is selected.

3.Select Manage Custom Sizes in the Paper Size pop-up menu.

NOTE: If you do not see these options in the Print dialog, click the disclosure triangle next to the Printer pop-up menu or click Show Details.

4.Click the + on the left side of the screen, double-click Untitled, and type a name for the new, custom size.

5.In the Width and Height boxes, type the dimensions, and then set the margins, if you want to customize them.

6.Click OK.

Print on special and custom-size paper

25

Chapter 2

Print borderless documents

Borderless printing lets you print to the edges of certain photo media types and a range of standard media sizes.

NOTE: You cannot print a borderless document if the paper type is set to Plain paper.

NOTE: Before printing a borderless document, open the file in a software application and assign the image size. Make sure the size corresponds to the media size on which you are printing the image.

NOTE: Not all applications support borderless printing.

Follow the instructions for your operating system.

Print borderless documents (Windows)

Print borderless documents (Mac OS X)

Print borderless documents (Windows)

1.Load paper in the tray. For more information, see Load media.

2.On the File menu in your software application, click Print.

3.Make sure the printer you want to use is selected.

4.To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties,

Options, Printer Setup, Printer, or Preferences.

5.Click the Paper/Quality tab, and then click the Advanced button.

6.In the Borderless Printing option, click Print Borderless, and then click the OK button.

7.In the Media drop-down list, select the appropriate paper type.

8.Click OK, and then click Print or OK to begin printing.

Print borderless documents (Mac OS X)

1.Load paper in the tray. For more information, see Load media.

2.Select a borderless paper size:

a. From the File menu in your software application, click Page Setup.

 

 

 

 

NOTE: If you do not see a Page Setup menu item, go to step 3.

 

 

 

 

 

 

 

 

 

b.

Make sure the printer you want to use is selected in the Format For pop-up

 

menu.

c.

Select an available borderless paper size from the Paper Size pop-up

 

menu, and then click OK.

3.From the File menu in your software application, click Print.

4.Make sure the printer you want to use is selected.

5.Select the paper size from the Paper Size pop-up menu (if available).

26 Print

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