HP LaserJet 1160, 1320, Service Manual

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To view the HP Toolbox on Windows systems

1.On the Startmenu, point to Programsor All Programs, point to HP LaserJet 1160or HP LaserJet 1320, and then select the HP Toolbox.

2.The HP Toolbox opens in a Web browser.

NOTE

After you open the URL, you can bookmark it so that you can return to it quickly in the future.

To view the HP Toolbox on Macintosh systems

1.Double-clickthehard-driveicon on the desktop.

2.Click Applications, and then clickUtilities.

3.Double-clickhp toolbox.

HP Toolbox sections

The HP Toolbox software contains these sections:

Status tab

Troubleshooting tab

Alerts tab

Documentation tab

Advanced Printer Settings window

Network window (available only for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers)

Other links

Each page in the HP Toolbox contains links to the HP Web site for product registration, product support, and for ordering supplies. You must have Internet access in order to use any of these links. If you use a dial-upconnection and did not connect when you first opened the HP Toolbox, you must connect before you can visit these web sites.

Status tab

The Status tab has links to these main pages:

Device Status. View printer status information. This page indicates printer conditions such as a jam or an empty tray. After you correct a problem with the printer, click theRefresh button to update the device status.

Supplies Status. View detailed supplies status such as the percentage of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This page also has links to order supplies and to find recycling information.

Print Info pages. Print the configuration page and various other information pages that are available for the printer.

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Troubleshooting tab

The Troubleshooting tab provides links to printer troubleshooting information. For example, these pages provide information about how to clear a jam, how to resolveprint-qualityproblems, how to interpret thecontrol-panellights, and how to resolve other problems with the printer.

Alerts tab

Use the Alerts tab to configure the printer to automatically notify you of printer alerts. TheAlerts tab has links to these main pages:

Set up status alerts

Set up e-mailalerts

Administrative settings

Set up status alerts

On the Set up status alerts page you can turn alerts on or off, specify when the printer should send an alert, and choose from two different types of alerts:

Pop-upmessage

Task bar icon

Click Apply to activate the settings.

Set up e-mailalerts

Use this page to designate up to two e-mailaddresses to receiveprinter-statusalerts. Follow the instructions on the screen to set upe-mailalerts.

Administrative settings

Use this page to set how frequently the HP Toolbox checks for printer alerts. Three settings are available:

Less often

Normal

More often

If you want to reduce network I/O traffic, reduce the frequency with which the printer checks for alerts.

Documentation tab

The Documentation tab contains links to these information sources:

User Guide. Contains the information about the printer usage, warranty, specifications, and support. The user guide is available in both .html and .pdf format.

ReadMe. Contains additional information that is not included in the user guide.

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NOTE

NOTE

Advanced Printer Settings window

When you click the Advanced Printer Settings link, a new window opens. The Advanced Printer Settings window has two tabs:

Information tab

Settings tab

Information tab

The Information tab provides quick links to the following information:

Device status

Device configuration

Supplies status

Event log

Print Info pages

Settings tab

The Settings tab has links to several pages that allow you to view and change the printer's configuration.

Driver settings can override settings made in the HP Toolbox.

Device Information. View basic information about the printer.

Paper Handling. View and change the settings for the input tray.

Printing. View and change the default printer job settings.

PCL. View and change the PCL font information.

PostScript. This page is available for the HP LaserJet 1320 Series printer only. View and change the settings for PS errors and timeout.

Print Quality. View and change the print quality settings.

Print Modes. View and change the print modes for various media types.

System Setup. View and change system information.

I/O. View and change the I/O timeout setting.

Resets. Return all of the printer settings to the factory default settings.

Network window

This option is only available for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers.

When you click the Network link on the Advanced Printer Settings page, a new window opens. Use this section to configure network settings.

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Using the embedded Web server

The embedded Web server can be directly accessed on the HP LaserJet 1320n,

HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The embedded Web server provides the same functions as the Advanced Printer Settings section of the HP Toolbox. Following are the main differences between using the embedded Web server and using the HP Toolbox:

You do not have to install any software on the computer. You only need a supported Web browser. To use the embedded Web server, you must have Microsoft Internet Explorer 5.5 or later or Netscape Navigator 4.75 or later.

The embedded Web server is available in English only.

The embedded Web server does not provide e-mailor status alerts.

Use the embedded Web server to view printer and network status and to manage printing functions from your computer instead of from the printer control panel. The following are examples of what you can do using the embedded Web server:

View printer status information

View and print internal pages

Determine the remaining life for all supplies and order new ones

Set the size and type of media that is loaded in each tray

View and change tray configurations

View and change the printer default configuration settings

View and change network configuration

The embedded Web server works when the printer is connected to an IP-basednetwork. The embedded Web server does not supportIPX-basedprinter connections.

NOTE

You do not have to have Internet access to open and use the embedded Web server.

 

However, if you click a link in the Other Links area, you must have Internet access in order

 

to go to the site associated with the link.

To open the embedded Web server

1.In a supported Web browser, type the IP address or hostname for the printer. To find the IP address, print a configuration page at the printer by pressing and holding GO for

5 seconds, but less than 10 seconds.

NOTE

After you open the URL, you can bookmark it so that you can return to it quickly in the future.

 

2. The embedded Web server has three tabs that contain settings and information about

 

the printer: the Information tab, theSettings tab, and theNetworking tab. Click the tab

 

that you want to view.

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Information tab

The Information tab consists of the following pages:

Device Status. This page shows the printer status and shows the life remaining for HP supplies. This page also shows product information such as the network name, network address, and model information.

Configuration. This page shows the information that is also found on the printer configuration page.

Supplies Status. This page shows the life remaining for HP supplies and provides supplies part numbers.

To order new supplies, click Order Supplies in theOther Links area on the left side of the window.

To visit any Web site, you must have Internet access.

Event log. This page shows a list of all printer events and errors.

Print Info Pages. This page has links that you can use to print the various information pages that reside within the printer memory.

Settings tab

Use the Settings tab to configure the printer from your computer. If this printer is networked, always consult with the printer administrator before changing settings on this tab.

The Settings tab contains the following pages:

Device Information. View and change basic information about the printer.

Paper Handling. View and change the settings for the input tray.

Printing. View and change the default printer job settings.

PCL. View and change the PCL font information.

PostScript. View and change the settings for PS errors and timeout.

Print Quality. View and change the print quality settings.

Print Modes. View and change the print modes for various media types.

System Setup. View and change system information.

I/O. View and change the I/O timeout setting.

Service. Complete service tasks in the printer, such as changing all the printer settings back to the factory default settings.

 

Networking tab

 

This option is only available for the HP LaserJet 1320n, HP LaserJet 1320tn, and

NOTE

 

HP LaserJet 1320nw printers.

 

The network administrator can use this tab to control network-relatedsettings for the printer

 

when it is connected to an IP-basednetwork.

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Other links

This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-upconnection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it.

Product Registration. Connects you to the product registration page on the HP Web site.

Order Supplies. Click this link to connect to the Sure Supply Web site and order genuine HP supplies from HP or a reseller of your choice.

Product Support. Connects to the support site for the HP LaserJet 1320 Series printer. You can search for help regarding general topics.

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Wireless printing

Wireless networks offer a safe, secure, and cost-effectivealternative to traditional wired network connections. The HP LaserJet 1320nw printer hasbuilt-inwireless connectivity.

IEEE 802.11b/g standard

With wireless IEEE 802.11b/g compliant connectivity, the printers can be placed in the office or home and connected to a wireless network running Microsoft, Apple, NetWare, UNIX®, or Linux network operating systems. This wireless technology provides ahigh-qualityprinting solution without the physical constraints of wiring. Peripherals can be conveniently placed in an office or home and can be easily moved without changing network cables.

Optional external HP Jetdirect 802.11b/g print servers are available for USB connections. See the documentation that came with the HP LaserJet 1320nw printer for more information.

Bluetooth

Bluetooth wireless technology is a low-power,short-rangeradio technology that can be used to wirelessly connect computers, printers, personal digital assistants, cell phones, and other devices.

Unlike infrared technology, Bluetooth's reliance on radio signals means that devices do not have to be in the same room, office, or cubicle or have an unobstructed line of sight in order to communicate. This wireless technology increases portability and efficiency within business networks.

Bluetooth adapters are available for USB and parallel connections.

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4 Maintenance

Chapter contents

 

Chapter contents......................................................................................................................

47

Replacing the print cartridge....................................................................................................

48

To replace the print cartridge.............................................................................................

48

Cleaning the printer .................................................................................................................

49

Cleaning the print-cartridge area ......................................................................................

49

Cleaning the printer media path .......................................................................................

51

Changing the pickup roller ......................................................................................................

52

Cleaning the pickup roller ........................................................................................................

58

Changing the printer separation pad .......................................................................................

59

Cleaning the printer separation pad.........................................................................................

63

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Chapter contents 47

Replacing the print cartridge

Use the below instructions to remove or replace the print cartridge.

To replace the print cartridge

1. Open the print-cartridgedoor, and remove the print cartridge.

CAUTION

To prevent damage, do not expose the print cartridge to light. Cover the print cartridge if

 

necessary. Also, do not touch the black sponge transfer roller inside the printer. By doing so,

 

you can damage the printer.

 

2.

Remove the new print cartridge from the packaging.

 

3.

Remove the sealing tape from the new print cartridge.

 

4.

Reinstall the print cartridge, and then close the print-cartridgedoor.

5.Dispose of the old print cartridge according to the instructions that were shipped with the new print cartridge.

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