HP LaserJet 1160, 1320, Service Manual

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Page format is different than on another printer

If you used an older or different printer driver (printer software) to create the document or the printer Properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, try the following:

Create documents and print them using the same printer driver (printer software) and printer Properties settings regardless of which HP LaserJet printer you use to print them.

Change the resolution, paper size, font settings, and other settings. See Advanced Printer Settings window for more information.

Graphics quality

The graphics settings might be unsuitable for your print job. Check the graphic settings, such as resolution, in the printer Properties and adjust them as necessary.

NOTE

Some resolution might be lost when converting from one graphics format to another.

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Status light patterns

Table 7-3.Light status legend

Symbol for "light off"

Symbol for "light on"

Symbol for "light blinking"

Table 7-4.Control panel light message

Light status

State of the printer

 

Initialization/Startup

While in the Startup state, the Go, Ready, and Attention lights cycle (at the rate of 500 ms) one after another.

Action

During the Initialization process, pressing buttons has no effect.

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Table 7-4.Control panel light message (continued)

Light status

State of the printer

 

Reconfiguration Initialization

During the printer start up, you can request special initialization sequences that reconfigure the printer. When one of the sequences is requested, such as a cold reset, the lights cycle as in the Initialization/Startup state.

Ready

The printer is ready with no job activity.

Processing Data

The printer is processing or receiving data.

Action

During the Reconfiguration process, pressing buttons has no effect.

To print a Configuration page, press and hold the GO button for 5 seconds.

To print a Demo page, press and release the GO button.

To cancel the current job, press the CANCEL button.

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Job Cancel
Manual Feed or Continuable Error
This state can be reached in the following circumstances:
Manual feed
Out of paper for the specified tray
General continuable error

Table 7-4.Control panel light message (continued)

Light status

State of the printer

Action

Pressing the GO button has no effect.

Once the cancellation process has been completed, the printer returns to the Ready state.

To recover from the error and print whatever data is possible, press the GO button. The printer might print a partial page, or the quality might be lower than normal.

If the page is too complex, the printer might be out of memory. Try reducing the complexity of the page or try adding more

Memory configuration errormemory.

Personality/Job related error

Attention

This state can be reached in the following circumstances:

Paper tray is empty

Door open

Paper jam

Misfeed from tray

If the recovery is successful, the printer goes to the Processing Data state and completes the job.

If the recovery is unsuccessful, the printer returns to the Continuable Error state.

1.Verify that the print cartridge is present and that the print-cartridgedoor is closed correctly.

2.Verify that media is present in the input tray.

3.Clear any jams and perform paper-pathfunctional checks.

4.Make sure that the interlocks are operating correctly.

To reset the printer after a jam, press the GO button.

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Table 7-4.Control panel light message (continued)

Light status

State of the printer

 

 

Fatal Error

 

 

 

 

 

 

 

 

 

Accessory Error

(HP LaserJet 1320 Series printer only)

Cleaning Page

The cleaning page feature is not available through the control panel. The cleaning page can be activated using the HP Toolbox, which is included as part of the overall printer software package.

Action

1.Turn off the printer, wait 10 seconds, and turn on the printer.

2.Unplug the printer for five minutes, and then plug it back in and turn it on.

3.If the printer still has an error, press the GO button and consult the list of secondary messages.

To display additional error information, press the GO button. The light pattern changes. For more information about the light pattern now displayed, seeAccessory error secondary messages. When you release theGO button, the printer returns to the initial Accessory Error state.

During cleaning mode, pressing buttons has no effect. The printer motor slows down and the printer prints a page.

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Table 7-4.Control panel light message (continued)

Light status

State of the printer

 

Toner Low

The Go, Ready, and Attention lights act independently of the Toner Low state.

Toner Missing

The print cartridge has been removed from the printer.

Wireless Connection

Established

The Go, Ready, Attention, and Toner lights act independently of the Wireless light.

Action

Insert a new print cartridge.

Reinsert the print cartridge in the printer.

No action is necessary.

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Table 7-4.Control panel light message (continued)

Light status

State of the printer

Action

 

Wireless Disabled

No action is necessary.

 

The Go, Ready, Attention, and

 

 

Toner lights act independently

 

 

of the Wireless light.

 

Attempting to Establish

No action is necessary.

Wireless Connection

 

The Wireless light blinks at one-

 

half second intervals.

 

The Go, Ready, Attention, and

 

Toner lights act independently

 

of the Wireless light.

 

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Fatal error secondary messages

If the printer has a fatal error, press and hold the GO button to see a secondary error message.

Table 7-5.Fatal error secondary messages

MessageCauseSolution

Engine error. The formatter and engine are not communicating.

1.Unplug the printer and then plug it back in.

2.Reseat the formatter cable in the ECU.

3.If the error persists, replace the formatter.

4.If, after replacing the formatter, the error persists, replace the ECU.

Laser/scanner error. The

1.

Check the laser/scanner

laser/scanner has a malfunction.

 

cable connections.

 

2.

If the error persists,

 

 

replace the laser/scanner.

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Table 7-5.Fatal error secondary messages (continued)

Message

Cause

Solution

 

Beam error

1. Check the laser/scanner

 

 

cable connections.

Motor error.

Fuser error. The fuser has a malfunction.

2.If the error persists, replace the laser/scanner.

1.Check the motor cable connections.

2.If the error persists, replace the motor.

1.Unplug the printer for at least ten minutes.

2.Verify that the fuser connector and thermistor connector are both firmly seated in the ECU

3.Perform a heating element resistance check.

4.If the resistance readings are correct, but the error persists, replace the fuser.

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Table 7-5.Fatal error secondary messages (continued)

Message

Cause

Solution

 

General fatal error.

1. Turn the printer off, and

 

 

then turn the printer back

 

 

on.

2. If the error persists, disconnect the I/O cable and print an engine test. If the self-testis successful, reconnect the I/O cable.

3. If the error persists, replace the formatter.

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