HP elitebook 6930p Service Manual

HP EliteBook 6930p Notebook PC

Maintenance and Service Guide

© Copyright 2009 Hewlett-Packard

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation in the United States. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2008

Second Edition: January 2009

Document Part Number: 462940-002

MSG revision history

Revision	Publication date	Description
A	November 2009	The part number has been updated to 593138-001 for the 90-W HP Smart AC
		adapter for use in all countries and regions except India. The information was
		updated in the following locations: Miscellaneous parts on page 29 and Sequential
		part number listing on page 30.

iii

iv MSG revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1	Product description
2	External component identification
	Top components ...................................................................................................................................	8
	Display .................................................................................................................................	8
	Antennae .............................................................................................................................	9
	Button, switches, and fingerprint reader ............................................................................	10
	Keys ...................................................................................................................................	11
	Lights .................................................................................................................................	12
	Pointing devices .................................................................................................................	13
	Front components ..............................................................................................................................	14
	Rear components ...............................................................................................................................	15
	Right-side components .......................................................................................................................	15
	Left-side components .........................................................................................................................	16
	Bottom components ...........................................................................................................................	17
3	Illustrated parts catalog
	Serial number location ........................................................................................................................	18
	Computer major components .............................................................................................................	19
	Plastics Kit ..........................................................................................................................................	26
	Cable Kit .............................................................................................................................................	27
	Mass storage devices .........................................................................................................................	28
	Miscellaneous parts ............................................................................................................................	29
	Sequential part number listing ............................................................................................................	30
4 Removal and replacement procedures
	Preliminary replacement requirements ...............................................................................................	36
	Tools required ....................................................................................................................	36
	Service considerations .......................................................................................................	36
	Plastic parts .......................................................................................................	36
	Cables and connectors .....................................................................................	37
	Drive handling ...................................................................................................	37
	Grounding guidelines .........................................................................................................	38

vii

Electrostatic discharge damage ........................................................................	38
Packaging and transporting guidelines .............................................	39
Workstation guidelines .....................................................................	39
Equipment guidelines .......................................................................	40
Unknown user password ...................................................................................................	41
Component replacement procedures .................................................................................................	42
Service tag .........................................................................................................................	42
Computer feet ....................................................................................................................	43
Battery ...............................................................................................................................	44
SIM ....................................................................................................................................	45
Display inverter ..................................................................................................................	46
Bluetooth module ...............................................................................................................	48
Hard drive ..........................................................................................................................	50
Optical drive .......................................................................................................................	52
Upgrade bay device ...........................................................................................................	53
Expansion memory module ...............................................................................................	55
WWAN module ..................................................................................................................	56
Keyboard ...........................................................................................................................	58
Primary memory module ....................................................................................................	60
Modem module ..................................................................................................................	62
WLAN module ....................................................................................................................	63
RTC battery .......................................................................................................................	66
Switch cover ......................................................................................................................	67
Power button board ...........................................................................................................	69
Fan .....................................................................................................................................	70
Heat sink ............................................................................................................................	71
Processor ...........................................................................................................................	76
Display assembly ...............................................................................................................	78
Top cover ...........................................................................................................................	83
TouchPad ..........................................................................................................................	85
Fingerprint reader board ....................................................................................................	87
Bluetooth module cable .....................................................................................................	88
Speaker .............................................................................................................................	89
Audio/ExpressCard assembly ............................................................................................	90
Modem module cable ........................................................................................................	91
System board .....................................................................................................................	93
5 Computer Setup
Starting Computer Setup ....................................................................................................................	96
Using Computer Setup .......................................................................................................................	96
Navigating and selecting in Computer Setup .....................................................................	96
Restoring factory settings in Computer Setup ...................................................................	97
Computer Setup menus .....................................................................................................................	98

viii

	File menu ...........................................................................................................................	98
	Security menu ....................................................................................................................	98
	Diagnostics menu ..............................................................................................................	99
	System Configuration menu ............................................................................................	100
6	Specifications
	Computer specifications ...................................................................................................................	102
	14.1-inch, WXGA display specifications ...........................................................................................	103
	Hard drive specifications ..................................................................................................................	104
	DVD±RW and CD-RW Double-Layer Combo Drive specifications ..................................................	105
	DVD/CD-RW Combo Drive specifications ........................................................................................	106
	DVD-ROM Drive ...............................................................................................................................	107
	System DMA specifications ..............................................................................................................	108
	System interrupt specifications .........................................................................................................	109
	System I/O address specifications ...................................................................................................	110
	System memory map specifications .................................................................................................	112
7	Screw listing
	Phillips PM2.0×5.0 captive screw .....................................................................................................	114
	Phillips PM2.5×11.0 captive screw ...................................................................................................	115
	Phillips PM3.0×4.0 screw .................................................................................................................	116
	Phillips 2.5×9.0 captive screw ..........................................................................................................	117
	Phillips PM2.0×3.0 screw .................................................................................................................	118
	Phillips PM2.5×4.0 screw .................................................................................................................	119
	Phillips PM2.5×4.0 screw .................................................................................................................	120
	Phillips PM2.0×3.0 broad-head screw ..............................................................................................	122
	Torx8 T8M2.5×7.0 screw .................................................................................................................	124
	Phillips PM2.5×7.0 screw .................................................................................................................	126
	Phillips PM2.5×11.0 captive screw ...................................................................................................	128
	Phillips PM2.0×5.0 screw .................................................................................................................	129
8 Backup and recovery in Windows Vista
	Overview ..........................................................................................................................................	130
	Creating recovery discs ....................................................................................................................	131
	Backing up your information .............................................................................................................	132
	Backup tips ......................................................................................................................	132
	Backing up individual files or folders ................................................................................	133
	Scheduling an automatic backup .....................................................................................	133
	Creating system restore points ........................................................................................	134
	Performing a recovery ......................................................................................................................	135
	Recovering individual files ...............................................................................................	135
	Restoring the computer to a previous state .....................................................................	136
	Recovering information using f8 recovery tools ...............................................................	136

ix

Recovering information using Windows Recovery Environment (WinRE) ......	137
Recovering information using Recovery Manager ..........................................	138
Recovering the entire hard drive using f11 ......................................................................	138
Recovering information using a Windows Vista operating system DVD (purchased
separately) .......................................................................................................................	139
9 Backup and recovery in Windows XP
Backing up your information .............................................................................................................	140
When to back up ..............................................................................................................	140
Backup suggestions .........................................................................................................	141
Backing up individual files or folders ................................................................................	141
Backing up all files and folders ........................................................................................	142
Creating recovery points ..................................................................................................	142
Scheduling backups .........................................................................................................	143
Performing a recovery ......................................................................................................................	143
Initiating a recovery in Windows ......................................................................................	143
10 Connector pin assignments
1394 .................................................................................................................................................	144
Audio-in (microphone) ......................................................................................................................	145
Audio-out (headphone) .....................................................................................................................	145
External monitor ...............................................................................................................................	146
RJ-11 (modem) ................................................................................................................................	147
RJ-45 (network) ................................................................................................................................	147
Universal Serial Bus .........................................................................................................................	148
11 Power cord set requirements
Requirements for all countries and regions ......................................................................................	149
Requirements for specific countries and regions .............................................................................	150
12 Recycling
Battery ..............................................................................................................................................	151
Display ..............................................................................................................................................	151
Index .................................................................................................................................................................	157

x

1 Product description

Category	Description	Computer models	Computer models equipped
		equipped with discrete	with Unified Memory
		graphics subsystem	Architecture (UMA)
		memory	graphics subsystem
			memory
Product Name	HP EliteBook 6930p Notebook PC	√	√
Processors	Intel® Core™ 2 Duo processors
	● T9600 2.80-GHz processor, 6-MB	√	√
	L2 cache, 1066-MHz front side
	bus (FSB)
	● T9400 2.53-GHz processor, 6-MB	√	√
	L2 cache, 1066-MHz FSB
	● P8600 2.40-GHz processor, 3-MB	√	√
	L2 cache, 1066-MHz FSB
	● P8400 2.26-GHz processor, 3-MB	√	√
	L2 cache, 1066-MHz FSB
Chipset	Northbridge: Intel GM45 with up to 1067	√
	FSB with iAMT support
	Northbridge: Intel PM45 with up to 1067		√
	FSB with iAMT support
	Southbridge: Intel ICH9M enhanced	√	√
Graphics	ATI M82-SCE Mobility Radeon HD 3450	√
	discrete graphics subsystem memory
	with 128 MB GDDR3 (operating at 700
	MHz) or 256 MB GDDR3 (operating at
	700 MHz)
	Mobile Intel GMA X4500 HD Universal		√
	Memory Architecture (UMA) graphics
	subsystem integrated with shared video
	memory (dynamically allocated), up
	to 384 MB
Panels	All display assemblies include 3 wireless	√	√
	local area network (WLAN) antennae
	Supports HP Panel Protection System	√	√
	Supports HP privacy filter	√	√
	Supports the following display assemblies:
	● 14.1-inch WXGA LED	√	√

1

Category	Description		Computer models	Computer models equipped
			equipped with discrete	with Unified Memory
			graphics subsystem	Architecture (UMA)
			memory	graphics subsystem
				memory
	●	14.1-inch WXGA+	√	√
	●	14.1-inch WXGA	√	√
Memory	2 customer-accessible/upgradable		√	√
	memory module slots
	Supports dual-channel memory		√	√
	Supports up to 8 GB of system RAM		√	√
	PC2-6400, 800-MHz, DDR2		√	√
	Supports the following configurations in		√	√
	all countries and regions except Brazil:
	● 8192-MB total system memory
		(4096 × 2, dual-channel)
	● 4096-MB total system memory
		(2048 × 2, dual-channel)
	● 4096-MB total system memory
		(4096 × 1)
	● 3072-MB total system memory
		(2048 + 1024, dual-channel)
	● 2048-MB total system memory
		(1024 × 2)
	● 2048-MB total system memory
		(2048 × 1)
	● 1024-MB total system memory
		(512 × 2, dual-channel)
	● 1024-MB total system memory
		(1024 × 1)
	Supports the following configurations		√	√
	only in Brazil:
	● 4096-MB total system memory
		(2048 × 2, dual-channel)
	● 2048-MB total system memory
		(1024 × 2, dual-channel)
	● 2048-MB total system memory
		(2048 × 1)
	● 1024-MB total system memory
		(512 × 2, dual-channel)
	● 1024-MB total system memory
		(1024 × 1)
Hard drives	Supports 9.5-mm (2.5-inch) hard drives		√	√
	Customer-accessible		√	√

2 Chapter 1 Product description

Category	Description		Computer models	Computer models equipped
			equipped with discrete	with Unified Memory
			graphics subsystem	Architecture (UMA)
			memory	graphics subsystem
				memory
	Serial ATA		√	√
	Supports Disk Sanitizer		√	√
	Supports full disk encryption		√	√
	Supports HP 3D DriveGuard		√	√
	Supports RAID 0 (striping) and		√	√
	RAID 1 (mirror)
	Supports the following drives:		√	√
	● 250-GB, 5400-rpm hard drive
	● 160-GB, 7200-rpm hard drive
	● 160-GB, 5400-rpm hard drive
	● 120-GB, 7200-rpm hard drive
	● 120-GB, 5400-rpm hard drive
	● 80-GB solid-state drive
Upgrade bay	Fixed (removal of 1 screw required)		√	√
	Customer-accessible		√	√
	Serial ATA		√	√
	12.7-mm tray load		√	√
	Supports weight saver option		√	√
	Supports the following optical drives:		√	√
	● DVD±RW and CD-RW SuperMulti
		Double-Layer Combo Drive
		with LightScribe
	● DVD±RW and CD-RW SuperMulti
		Double-Layer Combo Drive
	● DVD/CD-RW Combo Drive
	● DVD-ROM Drive
	Supports the following hard drives		√	√
	(requires the upgrade bay cradle):
	●	250-GB, 5400-rpm
	●	160-GB, 7200-rpm
Audio/video	HD audio		√	√
	Integrated dual array microphones (2)		√	√
	Stereo speakers (2)		√	√
	Integrated 2-megapixel webcamera		√	√

3

Category	Description		Computer models	Computer models equipped
			equipped with discrete	with Unified Memory
			graphics subsystem	Architecture (UMA)
			memory	graphics subsystem
				memory
Modem	56K V.92 1.5-inch data/fax modem		√	√
	Support for no-modem option		√	√
Ethernet	Intel 82567LM 10/100/1000 Ethernet,		√	√
	with iAMT Intel 82567LM Gigabit
	network connection
	S4/S5 wake on LAN: DC - no		√	√
	S4/S5 wake on LAN: AC - yes		√	√
Wireless	Integrated WLAN options by way of wireless module:
	3 WLAN antennae built into		√	√
	display assembly
	Support for no-WLAN option		√	√
	Support for the following WLAN formats:		√	√
	●	Broadcom 4322 802.11a/b/g/n
	●	Broadcom 4311AG 802.11a/b/g
	●	Broadcom BCM4312 802.11b/g

● Intel Wi-Fi Link 5300 802.11a/b/g/n

● Intel Wi-Fi Link 5100 802.11a/b/g/n

● Intel Wi-Fi Link 5100 802.11b/g

Integrated WWAN options by way of wireless module:

2 WWAN antennae built into	√	√
display assembly
Subscriber identity module	√	√
(SIM) security

Integrated personal area network (PAN) options by way of Bluetooth® module:

	Support for no-WPAN option	√	√
	Broadcom Bluetooth 2.0+EDR	√	√
External media	One ExpressCard/54 slot	√	√
cards
	SD card reader supporting Secure	√	√
	Digital (SD) Memory Card and
	MultiMediaCard (MMC)
Ports	Audio-in (mono microphone)	√	√
	Audio-out (stereo headphone)	√	√
	Docking	√	√
	Battery (system)	√	√

4 Chapter 1 Product description

Category	Description	Computer models	Computer models equipped
		equipped with discrete	with Unified Memory
		graphics subsystem	Architecture (UMA)
		memory	graphics subsystem
			memory
	Battery (travel)	√	√
	RJ-11 (modem)	√	√
	RJ-45 (Ethernet, includes link and	√	√
	activity lights)
	USB (3)	√	√
	VGA (Dsub 15-pin) supporting 1600 ×	√	√
	1200 external resolution at 75-GHz (hot
	plug/unplug with auto-detect)
	1394a	√	√
	3-pin HP Smart AC Adapter	√	√
Keyboard/	11.97-inch keyboard with embedded	√	√
pointing devices	numeric keypad
	Spill-resistant keyboard	√	√
	Dura-Keys	√	√
	Vertical scrolling, taps enabled as	√	√
	default
	Dualpoint (pointing stick and TouchPad)	√	√
	with 2 pointing stick buttons and 2
	TouchPad buttons
Power	90-W HP Smart AC Adapter with	√	√
requirements	localized cable plug support (2-wire plug
	with ground pin, supports 2-
	pin DC connector)
	6-cell, 55-Wh Li-ion battery	√	√
	4-cell, 37-Wh Li-ion battery	√	√
	Support for 12-cell Ultra	√	√
	Capacity Battery
	Support for 8-cell Li-ion Extended	√	√
	Life Battery
	HP Fast Charge Technology	√	√
Security	Supports Kensington security sock	√	√
	Infineon Trusted Platform Module	√	√
	(TPM) v. 1.2
	TPM Enhanced Drive Lock	√	√
	Fingerprint reader	√	√
	Integrated smart card reader	√	√
Operating	Preinstalled:
system

5

Category	Description	Computer models	Computer models equipped
		equipped with discrete	with Unified Memory
		graphics subsystem	Architecture (UMA)
		memory	graphics subsystem
			memory
	Windows® Vista® Basic 32 with and	√	√
	without Office Ready
	Windows Vista Business 32 with and	√	√
	without Office Ready
	Windows Vista Ultimate with Office	√	√
	Ready (in Canada and
	the United States)
	Windows Vista Business with	√	√
	Windows® XP Pro with and without
	Office Ready
	Windows Vista Basic 32 with Office	√	√
	Personal and Powerpoint (Japan)
	Windows Vista Basic 32 with Office Pro	√	√
	2007 (Japan)
	Windows Vista Business 32 with Office	√	√
	Personal and Powerpoint (Japan)
	Windows Vista Business 32 with Office	√	√
	Pro 2007 (Japan)
	Windows Vista Business 32 with Office	√	√
	Personal (Japan)
	Windows Vista Business with Windows	√	√
	XP Pro and Office Personal with
	Powerpoint (Japan)
	Windows Vista Business with Windows	√	√
	XP Pro and Office Pro 2007 (Japan)
	Windows Vista Business with Windows	√	√
	XP Pro with Office Personal (Japan)
	FreeDOS	√	√
	Restore media:
	DRDVD Windows Vista	√	√
	DRDVD Windows XP	√	√
	Windows Vista Basic 32	√	√
	Windows Vista Business 32	√	√
	Windows Vista Business 64	√	√
	Windows Vista Ultimate	√	√
	Windows XP Pro	√	√
	Certified:
	Microsoft® WHQL	√	√
	Novell	√	√

6 Chapter 1 Product description

Category	Description	Computer models	Computer models equipped
		equipped with discrete	with Unified Memory
		graphics subsystem	Architecture (UMA)
		memory	graphics subsystem
			memory
	SuSE Linux	√	√
	Web support:
	Windows Vista Enterprise 32	√	√
	Windows Vista Enterprise 64	√	√
	Windows XP Pro	√	√
Serviceability	Customer service replaceable (CSR) parts:
	AC adapter	√	√
	Battery (system)	√	√
	Expansion memory module	√	√
	Hard drive	√	√
	Keyboard	√	√
	Optical drive	√	√
	Primary memory module	√	√
	SIM	√	√
	WLAN module	√	√
	WWAN module	√	√

7

2 External component identification

Top components

Display

Item	Component	Function
(1)	Ambient light sensor	Automatically adjusts the display brightness based on the
		lighting conditions in your environment.
(2)	Internal microphones (2)	Record sound.
(3)	HP Webcam	Records video and captures still video.
(4)	HP Webcam light	On: The integrated camera is in use.
(5)	Keyboard light	Illuminates the keyboard in low-light conditions when the
		keyboard light button is pressed.
(6)	Keyboard light button	Opens and turns on the keyboard light.

8 Chapter 2 External component identification

Antennae

Item	Component	Description
(1)	WWAN antennae (2)*	Send and receive wireless signals to communicate with
		wireless wide-area networks (WWAN).
(2)	WLAN antennae (3)*	Send and receive wireless signals to communicate with
		wireless local area networks (WLAN).

*The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions.

Top components

9

Button, switches, and fingerprint reader

Item	Component	Function
(1)	Power button	● When the computer is off, press the button to turn on the
		computer.
		● When the computer is on, press the button to shut down
		the computer.
		● When the computer is in the Sleep state, press the button
		briefly to exit Sleep.
		● When the computer is in Hibernation, press the button
		briefly to exit Hibernation.
		If the computer has stopped responding and Windows®
		shutdown procedures are ineffective, press and hold the power
		button for at least 5 seconds to turn off the computer.
		To learn more about your power settings, select Start >
		Control Panel > System and Maintenance >
		Power Options.
(2)	Internal display switch	Turns off the display if the display is closed while the power
		is on.
(3)	Info button	Launches Info center, which enables you to open various
		software solutions.
(4)	Wireless button	Turns the wireless feature on or off but does not establish a
		wireless connection.
		NOTE: A wireless network must be set up in order to
		establish a wireless connection.
(5)	Presentation button	Starts the presentation feature.
(6)	Volume mute button	Mutes and restores speaker sound.

10 Chapter 2 External component identification

Item	Component	Function
(7)	Volume scroll zone	Adjusts speaker volume. Slide your finger to the left to
		decrease volume and to the right to increase volume. You can
		also press the left side of the volume slider to decrease volume,
		or press the right side of the volume slider to increase volume.
(8)	Fingerprint reader (select models only)	Allows a fingerprint logon to Windows, instead of a
		password logon.

Keys

Item	Component	Function
(1)	esc key	Displays system information when pressed in combination with
		the fn key.
(2)	fn key	Executes frequently used system functions when pressed in
		combination with a function key or the esc key.
(3)	Windows logo key	Displays the Windows Start menu.
(4)	Windows applications key	Displays a shortcut menu for items beneath the pointer.
(5)	Embedded numeric keypad keys	Can be used like the keys on an external numeric keypad.
(6)	Function keys	Execute frequently used system functions when pressed in
		combination with the fn key.

Top components 11

Lights

Item	Component	Function
(1)	Wireless lights (2)*	●	On: An integrated wireless device, such as a wireless
			local area network (WLAN) device, the HP Broadband
			Wireless Module, and/or a Bluetooth® device, is on.
		●	Amber: All wireless devices are off.
(2)	Power lights (2)†	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state.
		●	Blinking rapidly: An AC adapter with a higher power rating
			should be connected.
		●	Off: The computer is off or in Hibernation.
(3)	Battery light	●	Amber: A battery is charging.
		●	Green: A battery is close to full charge capacity.
		●	Blinking amber: A battery that is the only available power
			source has reached a low battery level. When the battery
			reaches a critical battery level, the battery light begins
			blinking rapidly.
		●	Off: If the computer is plugged into an external power
			source, the light turns off when all batteries in the
			computer are fully charged. If the computer is not plugged
			into an external power source, the light stays off until the
			battery reaches a low battery level.
(4)	Drive light	●	Blinking green: The hard drive or optical drive is
			being accessed.
		●	Amber: HP 3D DriveGuard has temporarily parked the
			internal hard drive, and if present, the hard drive in the
			upgrade bay.
(5)	Caps lock light	On: Caps lock is on.

12 Chapter 2 External component identification

Item	Component	Function
(6)	Num lock light	On: Num lock is on or the embedded numeric keypad
		is enabled.
(7)	Volume mute light	● On: Computer sound is on.
		● Amber: Computer sound is off.
(8)	Volume down light	Blinking: The volume scroll zone is being used to decrease
		speaker volume.
(9)	Volume up light	Blinking: The volume scroll zone is being used to increase
		speaker volume.

*The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open. The wireless light on the front of the computer is visible whether the computer is open or closed.

†The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

Pointing devices

Item	Component	Function
(1)	Pointing stick	Moves the pointer and selects or activates items on the screen.
(2)	Left pointing stick button*	Functions like the left button on an external mouse.
(3)	TouchPad*	Moves the pointer and selects or activates items on the screen.
(4)	Left TouchPad button*	Functions like the left button on an external mouse.
(5)	Right pointing stick button*	Functions like the right button on an external mouse.
(6)	TouchPad scroll zone	Scrolls up or down.
(7)	Right TouchPad button*	Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.

Top components 13

Front components

Item	Component	Function
(1)	Wireless light	On: An integrated wireless device, such as a wireless local area
		network (WLAN) device, the HP Broadband Wireless Module,
		and/ or a Bluetooth device, is on. Amber: All wireless devices
		are off.
(2)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state.
		●	Blinking rapidly: An AC adapter with a higher power rating
			should be connected.
		●	Off: The computer is off or in Hibernation.
(3)	Battery light	●	Amber: A battery is charging.
		●	Green: A battery is close to full charge capacity.
		●	Blinking amber: A battery that is the only available power
			source has reached a low battery level. When the battery
			reaches a critical battery level, the battery light begins
			blinking rapidly.
		●	Off: If the computer is plugged into an external power
			source, the light turns off when all batteries in the
			computer are fully charged. If the computer is not plugged
			into an external power source, the light stays off until the
			battery reaches a low battery level.
(4)	Drive light	Blinking green: The hard drive or optical drive is being
		accessed. Amber: HP 3D DriveGuard has temporarily parked
		the hard drive.
(5)	SD card reader	Supports the Secure Digital (SD) Memory Card and
		MultiMediaCard (MMC) optional digital card formats.
(6)	Speakers (2)	Produce sound.
(7)	Display release button	Opens the computer.
(8)	Bluetooth compartment	Contains a Bluetooth device.

14 Chapter 2 External component identification

Rear components

Item	Component	Description
(1)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a deterrent,
		but it may not prevent the computer from being mishandled
		or stolen.
(2)	Power connector	Connects an AC adapter.
(3)	External monitor port	Connects an external VGA monitor or projector.

Right-side components

Item	Component		Function
(1)	Smart card reader		Supports optional smart cards and Java™ cards.
(2)	Upgrade bay		Supports an optical drive or hard drive.
(3)	USB port		Connects an optional USB device.
(4)	RJ-45	(network) jack	Connects a network cable.
(5)	RJ-11	(modem) jack	Connects a modem cable.

Rear components 15

Left-side components

Item	Component	Function
(1)	Vent	Enables airflow to cool internal components.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal for
		the internal fan to cycle on and off during routine operation.
(2)	USB ports (2)	Connect optional USB devices.
(3)	1394 port	Connects an optional IEEE 1394 or 1394a device, such as
		a camcorder.
(4)	Audio-in (microphone) jack	Connects an optional computer headset microphone, stereo
		array microphone, or monaural microphone.
(5)	Audio-out (headphone) jack	Produces sound when connected to optional powered stereo
		speakers, headphones, ear buds, a headset, or television
		audio.
(6)	ExpressCard slot	Supports optional ExpressCards.

16 Chapter 2 External component identification

Bottom components

Item	Component	Function
(1)	Battery bay	Holds the battery.
(2)	Docking connector	Connects an optional docking device.
(3)	Vents (5)	Enable airflow to cool internal components.
		CAUTION: To prevent overheating, do not obstruct vents.
		Use the computer only on a hard, flat surface. Do not allow
		another hard surface, such as an adjoining optional printer, or
		a soft surface, such as pillows or thick rugs or clothing, to
		block airflow.
		NOTE: The computer fan starts up automatically to cool
		internal components and prevent overheating. It is normal for
		the internal fan to cycle on and off during routine operation.
(4)	Accessory battery connector	Connects an optional accessory battery.
(5)	Memory module compartment	Contains the expansion memory module slot.
(6)	Hard drive bay	Holds the hard drive.
(7)	WWAN module compartment	Contains a WWAN module (select models only).
		CAUTION: To prevent an unresponsive system and the
		display of a warning message, replace the device with only a
		WLAN module authorized for use in the computer by the
		governmental agency that regulates wireless devices in your
		country. If you replace the device and then receive a warning
		message, remove the device to restore computer functionality,
		and then contact technical support through Help and Support.
(8)	Battery release latch	Releases the battery from the battery bay.
(9)	SIM slot (select models only)	Contains a wireless subscriber identity module (SIM). The SIM
		slot is located inside the battery bay.

Bottom components 17

3 Illustrated parts catalog

Serial number location

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:

(1)Product name: This is the product name affixed to the front of the computer.

(2)Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3)Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

(4)Model description: This is the number used to locate documents, drivers, and support for the computer.

(5)Warranty period: Describes the duration of the warranty period for the computer.

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

18 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 19

Item	Description	Spare part number

(1)14.1-inch, AntiGlare display assemblies (include three WLAN antenna cables, two WWAN antenna cables, and two microphones):

	WXGA LED display assembly with webcam (includes webcam cable)	487433-001
	WXGA LED display assembly without webcam	483202-001
	WXGA+ display assembly with webcam (includes webcam cable)	487435-001
	WXGA+ display assembly without webcam	483201-001
	WXGA display assembly with webcam (includes webcam cable)	487434-001
	WXGA display assembly without webcam	483200-001
	Display assembly internal components:
	Display bezels
	For use only with computer models equipped with a webcam	488189-001
	For use only with computer models not equipped with a webcam	488190-001
	Webcam	486302-001
	Display inverter	487431-001
	Display Hinge Kit (includes left and right hinges)	482967-001
	Display Cable Kit (includes display panel cable)	482966-001
	Logo Kit	500325-001
	Wireless Antenna Kit (includes 3 WLAN antenna transceivers and cables and 2	482969-001
	WWAN antenna transceivers and cables)
(2)	Switch cover (includes capacitative board and cable)	486307-001
(3)	Power button board (includes cable)	482964-001
(4a)	Keyboards (include keyboard cable, keyboard shield, pointing stick, and pointing stick cable)
	For use in Belgium	483010-A41
	For use in Brazil	483010-201
	For use in the Czech Republic	483010-221
	For use in Denmark	483010-081
	For use in France	483010-051
	For use in French Canada	483010-121
	For use in Germany	483010-041
	For use in Greece	483010-DJ1
	For use in Hungary	483010-211
	For use in Iceland	483010-DD1
	For use in Israel	483010-BB1
	For use in Italy	483010-061
	For use in Japan	483010-291

20 Chapter 3 Illustrated parts catalog