Compaq Presario CQ62 Notebook
PC and HP G62 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
AMD, ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: April 2010
Document Part Number: 613839-001
MSG revision history
Revision |
Publication date |
Description |
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A |
October 2010 |
● Added newly supported hard drives to spare parts listings in the |
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following locations: Computer major components on page 20, Mass |
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storage devices on page 30, Sequential part number listing |
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on page 33, Hard drive on page 47. |
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● Added newly supported memory modules to spare parts listings in the |
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following locations: Computer major components on page 20, |
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Sequential part number listing on page 33, Memory module |
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on page 55. |
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● Added newly supported processors to spare parts listings in the |
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following locations: Computer major components on page 20, |
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Sequential part number listing on page 33, Processor on page 85. |
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● Added newly supported system boards to spare parts listings in the |
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following locations: Computer major components on page 20, |
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Sequential part number listing on page 33, System board |
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on page 76. |
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● Added newly supported display assemblies to spare parts listings in |
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the following locations: Computer major components on page 20, |
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Sequential part number listing on page 33, Display assembly |
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components on page 27, Display assembly on page 70. |
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● Added newly supported back covers to spare parts listings in the |
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following locations: Computer major components on page 20, |
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Sequential part number listing on page 33, Display assembly |
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components on page 27, Display assembly on page 70. |
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● Added newly supported optical drives to spare parts listings in the |
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following locations: Computer major components on page 20, Mass |
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storage devices on page 30, Sequential part number listing |
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on page 33, Optical drive on page 50. |
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● Added newly supported fan/heat sink assemblies to spare parts |
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listings in the following locations: Computer major components |
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on page 20, Sequential part number listing on page 33, Fan/heat |
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sink assembly on page 81. |
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B |
December 2010 |
● Added newly supported processors to spare parts listings in the |
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following locations: Computer major components on page 20, |
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Sequential part number listing on page 33, Processor on page 85. |
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● Added newly supported system boards to spare parts listings in the |
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following locations: Computer major components on page 20, |
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Sequential part number listing on page 33, System board |
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on page 76. |
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ENWW |
iii |
iv MSG revision history |
ENWW |
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
ENWW |
v |
vi Safety warning notice |
ENWW |
Table of contents
1 Product description ........................................................................................................................................ |
1 |
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2 |
External component identification ................................................................................................................ |
7 |
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Identifying the hardware ....................................................................................................................... |
7 |
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Top components ................................................................................................................................... |
8 |
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TouchPad ............................................................................................................................ |
8 |
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Lights ................................................................................................................................... |
9 |
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Button and speakers .......................................................................................................... |
10 |
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Keys ................................................................................................................................... |
11 |
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Display ............................................................................................................................... |
12 |
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Right-side components ....................................................................................................................... |
13 |
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Left-side components ......................................................................................................................... |
14 |
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Bottom components ........................................................................................................................... |
15 |
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Wireless antennas .............................................................................................................................. |
15 |
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Additional hardware components ....................................................................................................... |
17 |
3 |
Illustrated parts catalog ............................................................................................................................... |
19 |
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Serial number location ........................................................................................................................ |
19 |
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Computer major components ............................................................................................................. |
20 |
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Display assembly components ........................................................................................................... |
27 |
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Plastics Kit .......................................................................................................................................... |
29 |
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Mass storage devices ......................................................................................................................... |
30 |
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Miscellaneous parts ............................................................................................................................ |
32 |
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Sequential part number listing ............................................................................................................ |
33 |
4 Removal and replacement procedures ....................................................................................................... |
39 |
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Preliminary replacement requirements ............................................................................................... |
39 |
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Tools required .................................................................................................................... |
39 |
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Service considerations ....................................................................................................... |
39 |
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Plastic parts ....................................................................................................... |
39 |
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Cables and connectors ..................................................................................... |
40 |
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Drive handling ................................................................................................... |
40 |
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Grounding guidelines ......................................................................................................... |
41 |
ENWW |
vii |
Electrostatic discharge damage ........................................................................ |
41 |
Packaging and transporting guidelines ............................................. |
42 |
Workstation guidelines ..................................................................... |
42 |
Equipment guidelines ....................................................................... |
43 |
Component replacement procedures ................................................................................................. |
44 |
Serial number .................................................................................................................... |
44 |
Computer feet .................................................................................................................... |
45 |
Battery ............................................................................................................................... |
46 |
Hard drive .......................................................................................................................... |
47 |
Optical drive ....................................................................................................................... |
50 |
WLAN module .................................................................................................................... |
52 |
Memory module ................................................................................................................. |
55 |
Keyboard ........................................................................................................................... |
57 |
Top cover ........................................................................................................................... |
59 |
Speaker assembly ............................................................................................................. |
62 |
Power button board ........................................................................................................... |
63 |
TouchPad button board ..................................................................................................... |
64 |
Modem module .................................................................................................................. |
65 |
USB board ......................................................................................................................... |
67 |
Power connector ................................................................................................................ |
69 |
Display assembly ............................................................................................................... |
70 |
System board ..................................................................................................................... |
76 |
RTC battery ....................................................................................................................... |
79 |
Fan/heat sink assembly ..................................................................................................... |
81 |
Processor ........................................................................................................................... |
85 |
5 Setup Utility ................................................................................................................................................... |
89 |
Computer Setup in Windows 7 ........................................................................................................... |
89 |
Starting Setup Utility .......................................................................................................... |
89 |
Using Setup Utility ............................................................................................................. |
89 |
Changing the language of Setup Utility ............................................................. |
89 |
Navigating and selecting in Setup Utility ........................................................... |
90 |
Displaying system information .......................................................................... |
90 |
Restoring default settings in Setup Utility .......................................................... |
91 |
Exiting Setup Utility ........................................................................................... |
92 |
Setup Utility menus ............................................................................................................ |
92 |
Main menu ........................................................................................................ |
92 |
Security menu ................................................................................................... |
92 |
System Configuration menu .............................................................................. |
93 |
Diagnostics menu .............................................................................................. |
93 |
Computer Setup in Linux .................................................................................................................... |
94 |
Starting Computer Setup ................................................................................................... |
94 |
Using Computer Setup ...................................................................................................... |
94 |
viii |
ENWW |
Navigating and selecting in Computer Setup .................................................... |
94 |
Restoring factory settings in Computer Setup ................................................... |
95 |
Computer Setup menus ..................................................................................................... |
96 |
File menu .......................................................................................................... |
96 |
Security menu ................................................................................................... |
97 |
Diagnostics menu .............................................................................................. |
97 |
System Configuration menu .............................................................................. |
98 |
6 Specifications .............................................................................................................................................. |
101 |
Computer specifications ................................................................................................................... |
101 |
39.6-cm (15.6-in) display specifications ........................................................................................... |
101 |
Hard drive specifications .................................................................................................................. |
103 |
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ...... |
104 |
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications ............. |
105 |
System resource specifications ........................................................................................................ |
106 |
7 Backup and recovery .................................................................................................................................. |
107 |
Windows 7 ........................................................................................................................................ |
107 |
Creating recovery discs ................................................................................................... |
108 |
Backing up your information ............................................................................................ |
109 |
Using Windows Backup and Restore .............................................................. |
110 |
Using system restore points ............................................................................ |
111 |
When to create restore points ........................................................ |
111 |
Create a system restore point ........................................................ |
111 |
Restore to a previous date and time ............................................... |
111 |
Performing a recovery ..................................................................................................... |
111 |
Recovering from the recovery discs ................................................................ |
112 |
Recovering from the dedicated recovery partition (select models only) .......... |
112 |
Linux backup and recovery .............................................................................................................. |
113 |
8 Connector pin assignments ....................................................................................................................... |
115 |
Audio-out (headphone) ..................................................................................................................... |
115 |
Audio-in (microphone) ...................................................................................................................... |
115 |
External monitor ............................................................................................................................... |
116 |
RJ-11 (modem) ................................................................................................................................ |
117 |
RJ-45 (network) ................................................................................................................................ |
117 |
HDMI ................................................................................................................................................ |
118 |
Universal Serial Bus ......................................................................................................................... |
119 |
9 Power cord set requirements .................................................................................................................... |
121 |
Requirements for all countries or regions ......................................................................................... |
121 |
Requirements for specific countries or regions ................................................................................ |
122 |
ENWW |
ix |
10 Recycling ................................................................................................................................................... |
123 |
Battery .............................................................................................................................................. |
123 |
Display .............................................................................................................................................. |
123 |
Index ................................................................................................................................................................. |
131 |
x |
ENWW |
Category |
Description |
HP G62 |
HP G62 |
Compaq |
Compaq |
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Presario |
Presario |
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CQ62 |
CQ62 |
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Discrete |
UMA |
Discrete |
UMA |
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Product Name |
Compaq Presario CQ62 Notebook |
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√ |
√ |
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PC |
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HP G62 Notebook PC |
√ |
√ |
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Processors |
AMD Phenom™ N930 Processor |
√ |
√ |
√ |
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(2.0 GHz, 2 MB total L2 cache, 1333 |
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MHz)—Quad core 35 W |
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AMD Turion II P560 Processor (2.5 |
√ |
√ |
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GHz, 2 MB L2 cache 1066MHz)— |
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Dual core 35 W |
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AMD Athlon II N370 Processor (2.5 |
√ |
√ |
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GHz, 1 MB L2 cache 1066MHz)- |
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Dual core 35 W |
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AMD Turion II N570 Processor (2.7 |
√ |
√ |
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GHz, 2 MB L2 cache 1066MHz)- |
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Dual core 35 W |
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AMD Phenom II N970 Processor |
√ |
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(2.2 GHZ 2 MB L2 cache |
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1333MHz)-Quad core |
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AMD Phenom II P960 Processor |
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(1.8 GHZ 2 MB L2 cace 1066MHz)- |
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Quad core 25 W |
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AMD Phenom II N870 Processor |
√ |
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(2.3 GHZ 1.5 MB L2 cache |
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1333MHz)—Triple core |
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AMD Phenom II P860 Processor |
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(2.0 GHZ 1.5 MB L2 cache |
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1066MHz)-Triple core 25 W (for |
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model 1.2 only) |
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AMD Phenom II N660 Processor 3.0 |
√ |
√ |
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GHZ 2 MB |
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AMD Phenom II P950 Processor |
√ |
√ |
√ |
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(2.6 GHZ 2 MB L2 cache |
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1333MHz)-Quad core 25 W |
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ENWW |
1 |
Category |
Description |
HP G62 |
HP G62 |
Compaq |
Compaq |
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Presario |
Presario |
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CQ62 |
CQ62 |
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Discrete |
UMA |
Discrete |
UMA |
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AMD Athlon II P360 Discrete |
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Processor 2.3 GHZ 35 W (for model |
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1.2 only) |
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AMD Champlain V160 Processor |
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(2.4 GHZ 512 MB L2 cache |
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1066MHz)-Single core 25 W |
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Chipset |
ATI™ RS880M |
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Southbridge - SB820 |
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AMD™ RS880MD |
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Graphics |
ATI Mobility Radeon™ HD5430 with |
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512 MB dedicated video memory |
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ATI Mobility Radeon HD Graphics |
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(UMA, integrated) with shared video |
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memory |
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ATI Mobility Radeon HD 545v with |
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512 MB for vision label mapping |
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Switchable Discrete Graphics |
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● ATi Robson XT (ATI Mobility |
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Radeon™ HD6370) with |
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512MB of dedicated memory |
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(64Mx16 DDR3 800 MHz x 4 |
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PCs) |
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● ATi Robson XT (ATI Mobility |
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Radeon™ HD6370) with 1GB |
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of dedicated memory |
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(128Mx16 DDR3 800 MHz x 4 |
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PCs) |
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Support for BD or HD-DVD playback |
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with HD decoder and DX10 support |
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Panel |
39.6-cm (15.6-in) HD LED |
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BrightView (1366 x 768) |
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16:9 wide aspect ratio |
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Memory |
2 customer-accessible/upgradable |
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SODIMM slots |
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Supports dual-channel memory |
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DDR3, 1066 MHz |
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Supports up to 8 GB of system |
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memory |
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Supports the following |
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configurations: |
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● 4096 MB (2048 MB × 2) |
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2 Chapter 1 Product description |
ENWW |
Category |
Description |
HP G62 |
HP G62 |
Compaq |
Compaq |
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Presario |
Presario |
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CQ62 |
CQ62 |
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Discrete |
UMA |
Discrete |
UMA |
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● 3072 MB (1024 MB × 1 + 2048 |
√ |
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MB × 1) |
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● 2048 MB (2048 MB × 1) |
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● 2048 MB (1024 MB × 2) |
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● 1024 MB (1024 MB × 1) |
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Hard drives |
Supports 9.5-mm, 6.35-cm (2.5-in) |
√ |
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SATA hard drive |
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Customer accessible |
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Supports the following drives: |
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750 GB, 5400 rpm |
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640 GB, 5400 rpm |
√ |
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500 GB, 7200 rpm |
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320 GB, 7200 rpm |
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250 GB, 7200 rpm |
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160 GB, 7200 rpm |
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Optical drives |
12.7-mm (0.50-in) fixed SATA tray |
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load |
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DVD±RW and CD-RW SuperMulti |
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Double-Layer Combo Drive with |
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LightScribe |
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Blu-ray ROM with LightScribe DVD |
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±R/RW SuperMulti Double-Layer |
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Drive |
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Webcam |
VGA camera, fixed angle with |
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activity light and single analog |
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microphone |
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Microphone |
Integrated single analog microphone |
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(for models with no webcam) |
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Audio |
High-definition audio supports |
√ |
√ |
√ |
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Microsoft® premium requirements |
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with Presario/HP Altec Lansing |
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speakers |
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Modem (select |
56K V.92 data/fax MDC modem |
√ |
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models only) |
(computer models not equipped with |
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a modem have a cover over the |
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RJ-11 jack opening) |
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Supports all worldwide certification |
√ |
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requirements |
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Ethernet |
Integrated 10/100 network interface |
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√ |
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card (NIC) |
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ENWW |
3 |
Category |
Description |
HP G62 |
HP G62 |
Compaq |
Compaq |
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Presario |
Presario |
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CQ62 |
CQ62 |
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Discrete |
UMA |
Discrete |
UMA |
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Realtek 8102E |
√ |
√ |
√ |
√ |
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Wireless |
Integrated wireless local area |
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network (WLAN) options by way |
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of wireless module: |
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2 wireless antennas built into |
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display assembly |
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Support for no-WLAN option |
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Support for the following WLAN |
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formats: |
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Broadcom BCM4312 802.11b/g |
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Atheros AR9285 802.11 a/b/g/n 2x2 |
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Atheros AR9285 802.11b/g/n 1x1 |
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WiFi Adapter |
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Broadcom 4313 802.11b/g/n 1x1 |
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Broadcom 4313 802.11b/g/n 1x1 |
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WiFi and 2070 Bluetooth 2.1+EDR |
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Combo adapter (BT3.0+HS ready) |
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Ralink RT3090BC4 802.11b/g/n 1x1 |
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WiFi and Bluetooth 2.1+EDR |
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Combo Adapter (BT3.0+HS ready) |
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Realtek RTL8191SE 802.11b/g/n |
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1x1 WiFi Adapter |
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External media |
Digital Media Slot supporting SD, |
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card (select models |
MMC, MS, MSPro, xD cards. |
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only ) |
Supports mini versions of SD, MMC, |
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MS Duo with adapter, not included |
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Ports |
Audio-in (stereo microphone) |
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Audio-out (stereo headphone) |
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High-Definition Multimedia Interface |
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(HDMI) version 1.3 supporting |
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1080p with High-bandwidth Digital |
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Content Protection (HDCP) key |
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(select models only) |
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Hot plug/unplug with auto-detect |
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RJ-11 (modem, select models only) |
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RJ-45 (Ethernet) |
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USB (Three USB ports; one is an |
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eSATA/USB port) |
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VGA (Dsub 15-pin) supporting 1600 |
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× 1200 external resolution at 75 Hz |
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Multi-pin AC power |
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4 Chapter 1 Product description |
ENWW |
Category |
Description |
HP G62 |
HP G62 |
Compaq |
Compaq |
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Presario |
Presario |
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CQ62 |
CQ62 |
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Discrete |
UMA |
Discrete |
UMA |
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Keyboard/pointing |
Full-size keyboard, 39.62-cm(15.6- |
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devices |
in) with numeric keypad |
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TouchPad with 2 buttons and 2-way |
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scroll (taps enabled as default) |
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Power |
6-cell, 2.20–Ah, 47 Wh battery |
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requirements |
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6-cell, 2.55–Ah, 55 Wh battery |
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65-W AC adapter with localized |
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cable plug support |
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90-W AC adapter with localized |
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cable plug support |
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Security |
Kensington Security Lock |
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Operating system |
Preinstalled: |
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Windows 7® Professional (32 & 64 |
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bit) |
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Windows 7 Home Premium (32 & 64 |
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bit) |
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Windows 7 Home Basic (32 & 64 |
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bit) |
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Free DOS |
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Serviceability |
End-user replaceable parts: |
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AC adapter |
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Battery (system) |
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Hard drive |
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Memory module |
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Optical drive |
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Mini-card devices |
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ENWW |
5 |
6 Chapter 1 Product description |
ENWW |
Components included with the computer might vary by region and model. The illustrations in this chapter identify the standard features on most computer models.
To see a list of hardware installed in the computer:
1.Select Start > My Computer.
2.In the left pane of the System Tasks window, select View system information.
3.Select Hardware tab > Device Manager.
Add hardware or modify computer configurations using Device Manager.
ENWW |
Identifying the hardware 7 |
Component |
|
Description |
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(1) |
TouchPad light |
Off—Touchpad is on. |
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Amber—Touchpad is off. |
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(2) |
TouchPad zone |
Moves the pointer and selects or activates items on the |
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screen. |
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(3) |
Left TouchPad button |
Press the left side of the TouchPad button to execute |
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functions like the left button on an external mouse. |
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(4) |
Right TouchPad button |
Press the right side of the TouchPad button to execute |
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functions like the right button on an external mouse. |
*This table describes factory settings.
To view or change the pointing device preferences:
1.Select Start > Devices and Printers.
2.Right-click the device representing the computer.
3.Select Mouse settings.
8 |
Chapter 2 External component identification |
ENWW |
Component |
|
Description |
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(1) |
TouchPad light |
● |
Off—TouchPad is enabled. |
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● |
Amber—TouchPad is disabled. |
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(2) |
Caps lock light |
On—Caps lock is on |
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(3) |
Power light |
● On—The computer is on. |
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● Flashing—The computer is in Sleep. |
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● Off—The computer is off or in Hibernation. |
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(4) |
Wireless light |
● White—An integrated wireless device, such as a |
wireless local area network (WLAN) device and/or a Bluetooth device, is on.
● Amber—No wireless devices are detected.
ENWW |
Top components 9 |
Component |
|
Description |
|
|
|
(1) |
Speakers grill |
Two integrated speakers produce sound. |
|
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|
(2) |
Power button |
● When the computer is off, press the button to turn on |
the computer.
● When the computer is on, press the button to initiate Sleep.
● When the computer is in Sleep, press the button to exit Sleep.
● When the computer is in Hibernation, press the button to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options.
*This table describes factory settings. For information about changing factory settings, see the user guides located in Help and Support.
10 Chapter 2 External component identification |
ENWW |
Component |
|
Description |
|
|
|
(1) |
esc key |
Displays system information when pressed in combination |
|
|
with the fn key. |
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(2) |
Send e-mail key |
Opens a new e-mail in your default e-mail client. |
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(3) |
Media application key |
Launches CyberLink PowerDVD. |
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(4) |
Web browser key |
Launches default web browser. |
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(5) |
Print key |
Sends the currently-active document to the default printer. |
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(6) |
Calculator key |
Launches the calculator application. |
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(7) |
fn key |
Displays system information when pressed in conjunction |
|
|
with the esc key. |
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(8) |
Windows logo key |
Displays the Windows Start menu. |
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(9) |
Windows applications key |
Displays a shortcut menu for items where the cursor is |
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|
positioned |
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(10) |
Action keys |
Executes frequently-used system actions. |
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|
ENWW |
Top components 11 |
Component |
Description |
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|
(1) |
Wireless antenna (2) |
Sends and receives signals from one or more wireless devices. |
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(2) |
Internal microphone |
Records sound. |
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(3) |
Integrated webcam (select models only) |
Records audio and video and captures still photographs. |
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(4) |
Webcam light (select models only) |
On—The webcam is in use. |
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|
12 Chapter 2 External component identification |
ENWW |
Component |
|
Description |
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|
|
(1) |
Optical drive |
Reads and writes to optical discs. |
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(2) |
USB port |
Connects an optional USB device. |
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|
(3) |
RJ-11 (modem) jack (select models only) |
Connects a modem cable. |
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|
|
(4) |
AC adapter light |
● Flashing white—The computer is in Sleep. |
|
|
● On white—The computer is connected to external power. |
|
|
● Flashing amber—The computer is charged. |
|
|
● Off—The computer is not connected to external power. |
|
|
|
(5) |
Power connector |
Connects an AC adapter. |
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|
|
(6) |
Security cable slot |
Attaches an optional security cable to the computer. |
|
|
NOTE: The security cable is designed to act as a deterrent, |
|
|
but it might not prevent the computer from being mishandled |
|
|
or stolen. |
|
|
|
ENWW |
Right-side components 13 |
Component |
|
Description |
|
|
|
(1) |
External monitor port |
Connects an external VGA monitor or projector. |
|
|
|
(2) |
Vent |
Enables airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
|
|
internal components and prevent overheating. It is normal |
for the internal fan to cycle on and off during routine operation.
(3)HDMI port (select models only)
Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.
NOTE: Depending on the computer model, the computer might include an HDMI port or a USB port at this location.
(4) |
RJ-45 (network) jack |
Connects a network cable. |
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(5) |
USB ports (2) |
Connects an optional USB devices. |
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(6) |
Audio-in (microphone) jack |
Connects an optional computer headset microphone, |
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stereo array microphone, or monaural microphone. |
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|
|
(7) |
Audio-out (headphone) jack |
Produces sound when connected to optional powered |
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|
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stereo speakers, headphones, earbuds, a headset, or |
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|
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television audio. |
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|
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(8) |
Digital Media Slot (select models only) |
Supports the following optional digital card formats: |
|
|
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● |
Memory Stick (MS) |
|
|
● Memory Stick Pro (MSP) |
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|
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● |
MultiMediaCard (MMC) |
|
|
● Secure Digital (SD) Memory Card |
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● xD-Picture Card (XD) |
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(9) |
Drive light |
On—The hard drive is in use. |
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|
14 Chapter 2 External component identification |
ENWW |
Component |
|
Description |
|
|
|
(1) |
Battery bay |
Holds the battery. |
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|
|
(2) |
Vents (4) |
Enable airflow to cool internal components. |
|
|
NOTE: The computer fan starts up automatically to cool |
|
|
internal components and prevent overheating. It is normal |
|
|
for the internal fan to cycle on and off during routine |
|
|
operation. |
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|
|
(3) |
Battery release latch |
Releases the battery from the battery bay. |
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|
|
(4) |
Memory module compartment |
Contains two memory module slots and, on select |
|
|
models, the wireless LAN (WLAN) device. |
|
|
CAUTION: To prevent an unresponsive system, replace |
|
|
the wireless module only with a wireless module |
|
|
authorized for use in the computer by the governmental |
|
|
agency that regulates wireless devices in your country or |
|
|
region. If you replace the module and then receive a |
|
|
warning message, remove the module to restore |
|
|
computer functionality, and then contact technical support |
|
|
through Help and Support. |
|
|
|
(5) |
Hard drive bay |
Holds the hard drive. |
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|
|
At least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.
ENWW |
Bottom components 15 |
NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.
To review the wireless regulatory notices, see to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
16 Chapter 2 External component identification |
ENWW |
Component |
Description |
|
|
|
|
(1) |
Power cord* |
Connects an AC adapter to an AC outlet. |
|
|
|
(2) |
AC adapter |
Converts AC power to DC power. |
|
|
|
(3) |
Battery* |
Powers the computer when the computer is not plugged into |
|
|
external power. |
*Power cords vary in appearance by country or region.
ENWW |
Additional hardware components 17 |
18 Chapter 2 External component identification |
ENWW |
When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.
Component |
Description |
|
|
||
|
|
|
(1) |
Product name |
The name affixed to the front of the computer. |
|
|
|
(2) |
Serial number (s/n) |
An alphanumeric identifier that is unique to each product. |
|
|
|
(3) |
Part number/Product number (p/n) |
This number provides specific information about the product’s |
|
|
hardware components. The part number helps a service technician |
|
|
to determine what components and parts are needed. |
|
|
|
(4) |
Warranty period |
The duration of the warranty period for the computer. |
|
|
|
(5) |
Model description |
An alphanumeric identifier used to locate documents, drivers, and |
|
|
support for the computer. |
|
|
|
ENWW |
Serial number location 19 |
20 Chapter 3 Illustrated parts catalog |
ENWW |