HP G62, G62-222US, CQ62 User Manual

0 (0)

Compaq Presario CQ62 Notebook

PC and HP G62 Notebook PC

Maintenance and Service Guide

SUMMARY

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2010 Hewlett-Packard

Development Company, L.P.

AMD, ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: April 2010

Document Part Number: 613839-001

MSG revision history

Revision

Publication date

Description

 

 

 

A

October 2010

Added newly supported hard drives to spare parts listings in the

 

 

following locations: Computer major components on page 20, Mass

 

 

storage devices on page 30, Sequential part number listing

 

 

on page 33, Hard drive on page 47.

 

 

Added newly supported memory modules to spare parts listings in the

 

 

following locations: Computer major components on page 20,

 

 

Sequential part number listing on page 33, Memory module

 

 

on page 55.

 

 

Added newly supported processors to spare parts listings in the

 

 

following locations: Computer major components on page 20,

 

 

Sequential part number listing on page 33, Processor on page 85.

 

 

Added newly supported system boards to spare parts listings in the

 

 

following locations: Computer major components on page 20,

 

 

Sequential part number listing on page 33, System board

 

 

on page 76.

 

 

Added newly supported display assemblies to spare parts listings in

 

 

the following locations: Computer major components on page 20,

 

 

Sequential part number listing on page 33, Display assembly

 

 

components on page 27, Display assembly on page 70.

 

 

Added newly supported back covers to spare parts listings in the

 

 

following locations: Computer major components on page 20,

 

 

Sequential part number listing on page 33, Display assembly

 

 

components on page 27, Display assembly on page 70.

 

 

Added newly supported optical drives to spare parts listings in the

 

 

following locations: Computer major components on page 20, Mass

 

 

storage devices on page 30, Sequential part number listing

 

 

on page 33, Optical drive on page 50.

 

 

Added newly supported fan/heat sink assemblies to spare parts

 

 

listings in the following locations: Computer major components

 

 

on page 20, Sequential part number listing on page 33, Fan/heat

 

 

sink assembly on page 81.

 

 

 

B

December 2010

Added newly supported processors to spare parts listings in the

 

 

following locations: Computer major components on page 20,

 

 

Sequential part number listing on page 33, Processor on page 85.

 

 

Added newly supported system boards to spare parts listings in the

 

 

following locations: Computer major components on page 20,

 

 

Sequential part number listing on page 33, System board

 

 

on page 76.

 

 

 

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iii

iv MSG revision history

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Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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v

vi Safety warning notice

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Table of contents

1 Product description ........................................................................................................................................

1

2

External component identification ................................................................................................................

7

 

Identifying the hardware .......................................................................................................................

7

 

Top components ...................................................................................................................................

8

 

TouchPad ............................................................................................................................

8

 

Lights ...................................................................................................................................

9

 

Button and speakers ..........................................................................................................

10

 

Keys ...................................................................................................................................

11

 

Display ...............................................................................................................................

12

 

Right-side components .......................................................................................................................

13

 

Left-side components .........................................................................................................................

14

 

Bottom components ...........................................................................................................................

15

 

Wireless antennas ..............................................................................................................................

15

 

Additional hardware components .......................................................................................................

17

3

Illustrated parts catalog ...............................................................................................................................

19

 

Serial number location ........................................................................................................................

19

 

Computer major components .............................................................................................................

20

 

Display assembly components ...........................................................................................................

27

 

Plastics Kit ..........................................................................................................................................

29

 

Mass storage devices .........................................................................................................................

30

 

Miscellaneous parts ............................................................................................................................

32

 

Sequential part number listing ............................................................................................................

33

4 Removal and replacement procedures .......................................................................................................

39

 

Preliminary replacement requirements ...............................................................................................

39

 

Tools required ....................................................................................................................

39

 

Service considerations .......................................................................................................

39

 

Plastic parts .......................................................................................................

39

 

Cables and connectors .....................................................................................

40

 

Drive handling ...................................................................................................

40

 

Grounding guidelines .........................................................................................................

41

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vii

Electrostatic discharge damage ........................................................................

41

Packaging and transporting guidelines .............................................

42

Workstation guidelines .....................................................................

42

Equipment guidelines .......................................................................

43

Component replacement procedures .................................................................................................

44

Serial number ....................................................................................................................

44

Computer feet ....................................................................................................................

45

Battery ...............................................................................................................................

46

Hard drive ..........................................................................................................................

47

Optical drive .......................................................................................................................

50

WLAN module ....................................................................................................................

52

Memory module .................................................................................................................

55

Keyboard ...........................................................................................................................

57

Top cover ...........................................................................................................................

59

Speaker assembly .............................................................................................................

62

Power button board ...........................................................................................................

63

TouchPad button board .....................................................................................................

64

Modem module ..................................................................................................................

65

USB board .........................................................................................................................

67

Power connector ................................................................................................................

69

Display assembly ...............................................................................................................

70

System board .....................................................................................................................

76

RTC battery .......................................................................................................................

79

Fan/heat sink assembly .....................................................................................................

81

Processor ...........................................................................................................................

85

5 Setup Utility ...................................................................................................................................................

89

Computer Setup in Windows 7 ...........................................................................................................

89

Starting Setup Utility ..........................................................................................................

89

Using Setup Utility .............................................................................................................

89

Changing the language of Setup Utility .............................................................

89

Navigating and selecting in Setup Utility ...........................................................

90

Displaying system information ..........................................................................

90

Restoring default settings in Setup Utility ..........................................................

91

Exiting Setup Utility ...........................................................................................

92

Setup Utility menus ............................................................................................................

92

Main menu ........................................................................................................

92

Security menu ...................................................................................................

92

System Configuration menu ..............................................................................

93

Diagnostics menu ..............................................................................................

93

Computer Setup in Linux ....................................................................................................................

94

Starting Computer Setup ...................................................................................................

94

Using Computer Setup ......................................................................................................

94

viii

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Navigating and selecting in Computer Setup ....................................................

94

Restoring factory settings in Computer Setup ...................................................

95

Computer Setup menus .....................................................................................................

96

File menu ..........................................................................................................

96

Security menu ...................................................................................................

97

Diagnostics menu ..............................................................................................

97

System Configuration menu ..............................................................................

98

6 Specifications ..............................................................................................................................................

101

Computer specifications ...................................................................................................................

101

39.6-cm (15.6-in) display specifications ...........................................................................................

101

Hard drive specifications ..................................................................................................................

103

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ......

104

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications .............

105

System resource specifications ........................................................................................................

106

7 Backup and recovery ..................................................................................................................................

107

Windows 7 ........................................................................................................................................

107

Creating recovery discs ...................................................................................................

108

Backing up your information ............................................................................................

109

Using Windows Backup and Restore ..............................................................

110

Using system restore points ............................................................................

111

When to create restore points ........................................................

111

Create a system restore point ........................................................

111

Restore to a previous date and time ...............................................

111

Performing a recovery .....................................................................................................

111

Recovering from the recovery discs ................................................................

112

Recovering from the dedicated recovery partition (select models only) ..........

112

Linux backup and recovery ..............................................................................................................

113

8 Connector pin assignments .......................................................................................................................

115

Audio-out (headphone) .....................................................................................................................

115

Audio-in (microphone) ......................................................................................................................

115

External monitor ...............................................................................................................................

116

RJ-11 (modem) ................................................................................................................................

117

RJ-45 (network) ................................................................................................................................

117

HDMI ................................................................................................................................................

118

Universal Serial Bus .........................................................................................................................

119

9 Power cord set requirements ....................................................................................................................

121

Requirements for all countries or regions .........................................................................................

121

Requirements for specific countries or regions ................................................................................

122

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ix

10 Recycling ...................................................................................................................................................

123

Battery ..............................................................................................................................................

123

Display ..............................................................................................................................................

123

Index .................................................................................................................................................................

131

x

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1 Product description

Category

Description

HP G62

HP G62

Compaq

Compaq

 

 

 

 

Presario

Presario

 

 

 

 

CQ62

CQ62

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

Product Name

Compaq Presario CQ62 Notebook

 

 

 

PC

 

 

 

 

 

 

 

 

 

 

 

HP G62 Notebook PC

 

 

 

 

 

 

 

 

Processors

AMD Phenom™ N930 Processor

 

(2.0 GHz, 2 MB total L2 cache, 1333

 

 

 

 

 

MHz)—Quad core 35 W

 

 

 

 

 

 

 

 

 

 

 

AMD Turion II P560 Processor (2.5

 

GHz, 2 MB L2 cache 1066MHz)—

 

 

 

 

 

Dual core 35 W

 

 

 

 

 

 

 

 

 

 

 

AMD Athlon II N370 Processor (2.5

 

GHz, 1 MB L2 cache 1066MHz)-

 

 

 

 

 

Dual core 35 W

 

 

 

 

 

 

 

 

 

 

 

AMD Turion II N570 Processor (2.7

 

GHz, 2 MB L2 cache 1066MHz)-

 

 

 

 

 

Dual core 35 W

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II N970 Processor

 

(2.2 GHZ 2 MB L2 cache

 

 

 

 

 

1333MHz)-Quad core

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II P960 Processor

 

(1.8 GHZ 2 MB L2 cace 1066MHz)-

 

 

 

 

 

Quad core 25 W

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II N870 Processor

 

(2.3 GHZ 1.5 MB L2 cache

 

 

 

 

 

1333MHz)—Triple core

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II P860 Processor

 

(2.0 GHZ 1.5 MB L2 cache

 

 

 

 

 

1066MHz)-Triple core 25 W (for

 

 

 

 

 

model 1.2 only)

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II N660 Processor 3.0

 

GHZ 2 MB

 

 

 

 

 

 

 

 

 

 

 

AMD Phenom II P950 Processor

 

(2.6 GHZ 2 MB L2 cache

 

 

 

 

 

1333MHz)-Quad core 25 W

 

 

 

 

 

 

 

 

 

 

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1

Category

Description

HP G62

HP G62

Compaq

Compaq

 

 

 

 

Presario

Presario

 

 

 

 

CQ62

CQ62

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

 

AMD Athlon II P360 Discrete

 

Processor 2.3 GHZ 35 W (for model

 

 

 

 

 

1.2 only)

 

 

 

 

 

 

 

 

 

 

 

AMD Champlain V160 Processor

 

(2.4 GHZ 512 MB L2 cache

 

 

 

 

 

1066MHz)-Single core 25 W

 

 

 

 

 

 

 

 

 

 

Chipset

ATI™ RS880M

 

 

 

 

 

 

 

 

 

 

Southbridge - SB820

 

 

 

 

 

 

 

AMD™ RS880MD

 

 

 

 

 

 

 

Graphics

ATI Mobility Radeon™ HD5430 with

 

 

 

 

512 MB dedicated video memory

 

 

 

 

 

 

 

 

 

 

 

ATI Mobility Radeon HD Graphics

 

 

 

(UMA, integrated) with shared video

 

 

 

 

 

memory

 

 

 

 

 

 

 

 

 

 

 

ATI Mobility Radeon HD 545v with

 

 

 

 

512 MB for vision label mapping

 

 

 

 

 

 

 

 

 

 

 

Switchable Discrete Graphics

 

 

 

ATi Robson XT (ATI Mobility

 

 

 

 

 

Radeon™ HD6370) with

 

 

 

 

 

512MB of dedicated memory

 

 

 

 

 

(64Mx16 DDR3 800 MHz x 4

 

 

 

 

 

PCs)

 

 

 

 

 

ATi Robson XT (ATI Mobility

 

 

 

 

 

Radeon™ HD6370) with 1GB

 

 

 

 

 

of dedicated memory

 

 

 

 

 

(128Mx16 DDR3 800 MHz x 4

 

 

 

 

 

PCs)

 

 

 

 

 

 

 

 

 

 

 

Support for BD or HD-DVD playback

 

 

with HD decoder and DX10 support

 

 

 

 

 

 

 

 

 

 

Panel

39.6-cm (15.6-in) HD LED

 

BrightView (1366 x 768)

 

 

 

 

 

 

 

 

 

 

 

16:9 wide aspect ratio

 

 

 

 

 

 

Memory

2 customer-accessible/upgradable

 

SODIMM slots

 

 

 

 

 

 

 

 

 

 

 

Supports dual-channel memory

 

DDR3, 1066 MHz

 

 

 

 

 

 

 

 

 

 

 

Supports up to 8 GB of system

 

memory

 

 

 

 

 

 

 

 

 

 

 

Supports the following

 

 

configurations:

 

 

 

 

 

 

 

 

 

 

 

4096 MB (2048 MB × 2)

 

 

 

 

 

 

 

2 Chapter 1 Product description

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Category

Description

HP G62

HP G62

Compaq

Compaq

 

 

 

 

Presario

Presario

 

 

 

 

CQ62

CQ62

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

 

3072 MB (1024 MB × 1 + 2048

 

MB × 1)

 

 

 

 

 

 

 

 

 

 

 

2048 MB (2048 MB × 1)

 

 

 

 

 

 

 

2048 MB (1024 MB × 2)

 

 

 

 

 

 

 

1024 MB (1024 MB × 1)

 

 

 

 

 

 

Hard drives

Supports 9.5-mm, 6.35-cm (2.5-in)

 

SATA hard drive

 

 

 

 

 

 

 

 

 

 

 

Customer accessible

 

 

 

 

 

 

 

Supports the following drives:

 

 

 

 

 

 

 

 

 

 

 

750 GB, 5400 rpm

 

 

 

 

 

 

 

640 GB, 5400 rpm

 

 

 

 

 

 

 

500 GB, 7200 rpm

 

 

 

 

 

 

 

 

320 GB, 7200 rpm

 

 

 

 

 

 

 

250 GB, 7200 rpm

 

 

 

 

 

 

 

 

160 GB, 7200 rpm

 

 

 

 

 

 

 

Optical drives

12.7-mm (0.50-in) fixed SATA tray

 

 

load

 

 

 

 

 

 

 

 

 

 

 

DVD±RW and CD-RW SuperMulti

 

Double-Layer Combo Drive with

 

 

 

 

 

LightScribe

 

 

 

 

 

 

 

 

 

 

 

Blu-ray ROM with LightScribe DVD

 

 

±R/RW SuperMulti Double-Layer

 

 

 

 

 

Drive

 

 

 

 

 

 

 

 

 

 

Webcam

VGA camera, fixed angle with

 

activity light and single analog

 

 

 

 

 

microphone

 

 

 

 

 

 

 

 

 

 

Microphone

Integrated single analog microphone

 

(for models with no webcam)

 

 

 

 

 

 

 

 

 

 

Audio

High-definition audio supports

 

Microsoft® premium requirements

 

 

 

 

 

with Presario/HP Altec Lansing

 

 

 

 

 

speakers

 

 

 

 

 

 

 

 

 

 

Modem (select

56K V.92 data/fax MDC modem

models only)

(computer models not equipped with

 

 

 

 

 

a modem have a cover over the

 

 

 

 

 

RJ-11 jack opening)

 

 

 

 

 

 

 

 

 

 

 

Supports all worldwide certification

 

requirements

 

 

 

 

 

 

 

 

 

 

Ethernet

Integrated 10/100 network interface

 

card (NIC)

 

 

 

 

 

 

 

 

 

 

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3

Category

Description

HP G62

HP G62

Compaq

Compaq

 

 

 

 

Presario

Presario

 

 

 

 

CQ62

CQ62

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

 

Realtek 8102E

 

 

 

 

 

 

Wireless

Integrated wireless local area

 

 

 

 

 

network (WLAN) options by way

 

 

 

 

 

of wireless module:

 

 

 

 

 

 

 

 

 

 

 

2 wireless antennas built into

 

display assembly

 

 

 

 

 

 

 

 

 

 

 

Support for no-WLAN option

 

 

 

 

 

 

 

 

Support for the following WLAN

 

 

 

 

 

formats:

 

 

 

 

 

 

 

 

 

 

 

Broadcom BCM4312 802.11b/g

 

 

 

 

 

 

 

Atheros AR9285 802.11 a/b/g/n 2x2

 

 

 

 

 

 

 

Atheros AR9285 802.11b/g/n 1x1

 

 

WiFi Adapter

 

 

 

 

 

 

 

 

 

 

 

Broadcom 4313 802.11b/g/n 1x1

 

 

 

 

 

 

 

Broadcom 4313 802.11b/g/n 1x1

 

WiFi and 2070 Bluetooth 2.1+EDR

 

 

 

 

 

Combo adapter (BT3.0+HS ready)

 

 

 

 

 

 

 

 

 

 

 

Ralink RT3090BC4 802.11b/g/n 1x1

 

WiFi and Bluetooth 2.1+EDR

 

 

 

 

 

Combo Adapter (BT3.0+HS ready)

 

 

 

 

 

 

 

 

 

 

 

Realtek RTL8191SE 802.11b/g/n

 

1x1 WiFi Adapter

 

 

 

 

 

 

 

 

 

 

External media

Digital Media Slot supporting SD,

card (select models

MMC, MS, MSPro, xD cards.

 

 

 

 

only )

Supports mini versions of SD, MMC,

 

 

 

 

 

MS Duo with adapter, not included

 

 

 

 

 

 

 

 

 

 

Ports

Audio-in (stereo microphone)

 

 

 

 

 

 

 

Audio-out (stereo headphone)

 

 

 

 

 

 

 

High-Definition Multimedia Interface

 

(HDMI) version 1.3 supporting

 

 

 

 

 

1080p with High-bandwidth Digital

 

 

 

 

 

Content Protection (HDCP) key

 

 

 

 

 

(select models only)

 

 

 

 

 

 

 

 

 

 

 

Hot plug/unplug with auto-detect

 

 

 

 

 

 

 

RJ-11 (modem, select models only)

 

 

 

 

 

 

 

RJ-45 (Ethernet)

 

 

 

 

 

 

 

USB (Three USB ports; one is an

 

eSATA/USB port)

 

 

 

 

 

 

 

 

 

 

 

VGA (Dsub 15-pin) supporting 1600

 

× 1200 external resolution at 75 Hz

 

 

 

 

 

 

 

 

 

 

 

Multi-pin AC power

 

 

 

 

 

 

 

4 Chapter 1 Product description

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Category

Description

HP G62

HP G62

Compaq

Compaq

 

 

 

 

Presario

Presario

 

 

 

 

CQ62

CQ62

 

 

 

 

 

 

 

 

Discrete

UMA

Discrete

UMA

 

 

 

 

 

 

Keyboard/pointing

Full-size keyboard, 39.62-cm(15.6-

devices

in) with numeric keypad

 

 

 

 

 

 

 

 

 

 

 

TouchPad with 2 buttons and 2-way

 

scroll (taps enabled as default)

 

 

 

 

 

 

 

 

 

 

Power

6-cell, 2.20–Ah, 47 Wh battery

 

requirements

 

 

 

 

 

 

 

 

 

 

 

 

6-cell, 2.55–Ah, 55 Wh battery

 

 

 

 

 

 

 

65-W AC adapter with localized

 

 

 

cable plug support

 

 

 

 

 

 

 

 

 

 

 

90-W AC adapter with localized

 

 

 

cable plug support

 

 

 

 

 

 

 

 

 

 

Security

Kensington Security Lock

 

 

 

 

 

 

Operating system

Preinstalled:

 

 

 

 

 

 

 

 

 

 

 

Windows 7® Professional (32 & 64

 

bit)

 

 

 

 

 

 

 

 

 

 

 

Windows 7 Home Premium (32 & 64

 

bit)

 

 

 

 

 

 

 

 

 

 

 

Windows 7 Home Basic (32 & 64

 

bit)

 

 

 

 

 

 

 

 

 

 

 

Free DOS

 

 

 

 

 

 

Serviceability

End-user replaceable parts:

 

 

 

 

 

 

 

 

 

 

 

AC adapter

 

 

 

 

 

 

 

Battery (system)

 

 

 

 

 

 

 

Hard drive

 

 

 

 

 

 

 

Memory module

 

 

 

 

 

 

 

Optical drive

 

 

 

 

 

 

 

Mini-card devices

 

 

 

 

 

 

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5

6 Chapter 1 Product description

ENWW

2 External component identification

Identifying the hardware

Components included with the computer might vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer:

1.Select Start > My Computer.

2.In the left pane of the System Tasks window, select View system information.

3.Select Hardware tab > Device Manager.

Add hardware or modify computer configurations using Device Manager.

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Identifying the hardware 7

Top components

TouchPad

Component

 

Description

 

 

 

(1)

TouchPad light

Off—Touchpad is on.

 

 

Amber—Touchpad is off.

 

 

 

(2)

TouchPad zone

Moves the pointer and selects or activates items on the

 

 

screen.

 

 

 

(3)

Left TouchPad button

Press the left side of the TouchPad button to execute

 

 

functions like the left button on an external mouse.

 

 

 

(4)

Right TouchPad button

Press the right side of the TouchPad button to execute

 

 

functions like the right button on an external mouse.

*This table describes factory settings.

To view or change the pointing device preferences:

1.Select Start > Devices and Printers.

2.Right-click the device representing the computer.

3.Select Mouse settings.

8

Chapter 2 External component identification

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Lights

Component

 

Description

 

 

 

 

(1)

TouchPad light

Off—TouchPad is enabled.

 

 

Amber—TouchPad is disabled.

 

 

 

(2)

Caps lock light

On—Caps lock is on

 

 

 

(3)

Power light

On—The computer is on.

 

 

Flashing—The computer is in Sleep.

 

 

Off—The computer is off or in Hibernation.

 

 

 

(4)

Wireless light

White—An integrated wireless device, such as a

wireless local area network (WLAN) device and/or a Bluetooth device, is on.

Amber—No wireless devices are detected.

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Top components 9

Button and speakers

Component

 

Description

 

 

 

(1)

Speakers grill

Two integrated speakers produce sound.

 

 

 

(2)

Power button

When the computer is off, press the button to turn on

the computer.

When the computer is on, press the button to initiate Sleep.

When the computer is in Sleep, press the button to exit Sleep.

When the computer is in Hibernation, press the button to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power Options.

*This table describes factory settings. For information about changing factory settings, see the user guides located in Help and Support.

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Keys

Component

 

Description

 

 

 

(1)

esc key

Displays system information when pressed in combination

 

 

with the fn key.

 

 

 

(2)

Send e-mail key

Opens a new e-mail in your default e-mail client.

 

 

 

(3)

Media application key

Launches CyberLink PowerDVD.

 

 

 

(4)

Web browser key

Launches default web browser.

 

 

 

(5)

Print key

Sends the currently-active document to the default printer.

 

 

 

(6)

Calculator key

Launches the calculator application.

 

 

 

(7)

fn key

Displays system information when pressed in conjunction

 

 

with the esc key.

 

 

 

(8)

Windows logo key

Displays the Windows Start menu.

 

 

 

(9)

Windows applications key

Displays a shortcut menu for items where the cursor is

 

 

positioned

 

 

 

(10)

Action keys

Executes frequently-used system actions.

 

 

 

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Display

Component

Description

 

 

 

(1)

Wireless antenna (2)

Sends and receives signals from one or more wireless devices.

 

 

 

(2)

Internal microphone

Records sound.

 

 

 

(3)

Integrated webcam (select models only)

Records audio and video and captures still photographs.

 

 

 

(4)

Webcam light (select models only)

On—The webcam is in use.

 

 

 

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Right-side components

Component

 

Description

 

 

 

(1)

Optical drive

Reads and writes to optical discs.

 

 

 

(2)

USB port

Connects an optional USB device.

 

 

 

(3)

RJ-11 (modem) jack (select models only)

Connects a modem cable.

 

 

 

(4)

AC adapter light

Flashing white—The computer is in Sleep.

 

 

On white—The computer is connected to external power.

 

 

Flashing amber—The computer is charged.

 

 

Off—The computer is not connected to external power.

 

 

 

(5)

Power connector

Connects an AC adapter.

 

 

 

(6)

Security cable slot

Attaches an optional security cable to the computer.

 

 

NOTE: The security cable is designed to act as a deterrent,

 

 

but it might not prevent the computer from being mishandled

 

 

or stolen.

 

 

 

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Right-side components 13

Left-side components

Component

 

Description

 

 

 

(1)

External monitor port

Connects an external VGA monitor or projector.

 

 

 

(2)

Vent

Enables airflow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to cool

 

 

internal components and prevent overheating. It is normal

for the internal fan to cycle on and off during routine operation.

(3)HDMI port (select models only)

Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.

NOTE: Depending on the computer model, the computer might include an HDMI port or a USB port at this location.

(4)

RJ-45 (network) jack

Connects a network cable.

 

 

 

(5)

USB ports (2)

Connects an optional USB devices.

 

 

 

(6)

Audio-in (microphone) jack

Connects an optional computer headset microphone,

 

 

stereo array microphone, or monaural microphone.

 

 

 

(7)

Audio-out (headphone) jack

Produces sound when connected to optional powered

 

 

stereo speakers, headphones, earbuds, a headset, or

 

 

television audio.

 

 

 

(8)

Digital Media Slot (select models only)

Supports the following optional digital card formats:

 

 

Memory Stick (MS)

 

 

Memory Stick Pro (MSP)

 

 

MultiMediaCard (MMC)

 

 

Secure Digital (SD) Memory Card

 

 

xD-Picture Card (XD)

 

 

 

(9)

Drive light

On—The hard drive is in use.

 

 

 

 

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Bottom components

Component

 

Description

 

 

 

(1)

Battery bay

Holds the battery.

 

 

 

(2)

Vents (4)

Enable airflow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to cool

 

 

internal components and prevent overheating. It is normal

 

 

for the internal fan to cycle on and off during routine

 

 

operation.

 

 

 

(3)

Battery release latch

Releases the battery from the battery bay.

 

 

 

(4)

Memory module compartment

Contains two memory module slots and, on select

 

 

models, the wireless LAN (WLAN) device.

 

 

CAUTION: To prevent an unresponsive system, replace

 

 

the wireless module only with a wireless module

 

 

authorized for use in the computer by the governmental

 

 

agency that regulates wireless devices in your country or

 

 

region. If you replace the module and then receive a

 

 

warning message, remove the module to restore

 

 

computer functionality, and then contact technical support

 

 

through Help and Support.

 

 

 

(5)

Hard drive bay

Holds the hard drive.

 

 

 

Wireless antennas

At least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.

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Bottom components 15

NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To review the wireless regulatory notices, see to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

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Additional hardware components

Component

Description

 

 

 

(1)

Power cord*

Connects an AC adapter to an AC outlet.

 

 

 

(2)

AC adapter

Converts AC power to DC power.

 

 

 

(3)

Battery*

Powers the computer when the computer is not plugged into

 

 

external power.

*Power cords vary in appearance by country or region.

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3 Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer.

Component

Description

 

 

 

 

(1)

Product name

The name affixed to the front of the computer.

 

 

 

(2)

Serial number (s/n)

An alphanumeric identifier that is unique to each product.

 

 

 

(3)

Part number/Product number (p/n)

This number provides specific information about the product’s

 

 

hardware components. The part number helps a service technician

 

 

to determine what components and parts are needed.

 

 

 

(4)

Warranty period

The duration of the warranty period for the computer.

 

 

 

(5)

Model description

An alphanumeric identifier used to locate documents, drivers, and

 

 

support for the computer.

 

 

 

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Serial number location 19

HP G62, G62-222US, CQ62 User Manual

Computer major components

20 Chapter 3 Illustrated parts catalog

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