HP 2800 User Manual

User’s Guide

HP Business Inkjet 2800 series printer

User’s Guide

Copyright Information

© 2005 Copyright Hewlett-Packard

Development Company, L.P.

Edition 1, 2/2005

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Trademark Credits

Microsoft® , Windows® , Windows NT® , and MS-DOS® are U.S. registered trademarks of Microsoft Corporation.

UNIX® is a registered trademark of the Open Group.

Novell® and NetWare® are registered trademarks of Novell Corporation.

Pentium® is a registered trademark of Intel Corporation.

Adobe® and Acrobat® are registered trademarks of Adobe Systems Incorporate.

Safety Information

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1Read and understand all instructions in the documentation that comes with the printer.

2Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3Observe all warnings and instructions marked on the product.

4Unplug this product from wall outlets before cleaning.

5Do not install or use this product near water, or when you are wet.

6Install the product securely on a stable surface.

7Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

8If the product does not operate normally, see Maintaining and troubleshooting.

9There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Contents

1 Getting started

Finding other resources for the product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Understanding the printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

2 Installing accessories

Installing tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Installing the auto-duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Installing the HP Jetdirect print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 To install the HP Jetdirect print server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 To verify that the print server has been installed correctly . . . . . . . . . . . . . . . . . . . . . 13 To obtain more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 To install a DIMM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 To verify that the DIMM is installed correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Enabling accessories in the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

3 Using the printer

Selecting print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Tips for selecting and using print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Understanding specifications for supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Setting minimum margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Changing print settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Printing with the front or rear manual feed slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Printing on both sides (duplexing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Guidelines for printing on both sides of a page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 To perform duplexing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 To perform automatic duplexing (Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Printing on special and custom-size media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

4 Configuring and managing the printer

Managing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Overview of printer management tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Monitor the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Configure network options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Overview of printer management tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Understanding and printing the configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Upgrading the firmware in the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Configuring the printer (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Direct connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Configuring the printer (Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Uninstalling the printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

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5 Control panel

Understanding control-panel messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Types of control-panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Control-panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Understanding control-panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Information menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Paper Handling menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Configure Device menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Printing menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Maintenance menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Changing networking parameters from the control panel . . . . . . . . . . . . . . . . . . . . . . . . . 56 EIO menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Disabling network protocols (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Resetting the HP Jetdirect print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Printing control-panel menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Changing printer settings from the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

6 Maintaining and troubleshooting

Replacing the ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Maintaining the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Calibrating the color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Calibrating the linefeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Troubleshooting tips and resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 General troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Resetting the control panel language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Resolving printing problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Printer shuts down unexpectedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 All printer lights are blinking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Printer is not responding (nothing prints). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Printer does not accept printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Printer takes a long time to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Blank page printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Placement of the text or graphics is wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Poor print quality and unexpected printouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Meaningless characters print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Ink is smearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Ink is not filling the text or graphics completely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Output is faded or dull colored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Colors are printing as black and white. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Wrong colors are printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Printout shows bleeding colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Colors do not line up properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Lines or dots are missing from text or graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Resolving paper-feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Tray cannot be inserted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Media is not supported for the printer or tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Media is not picked up from tray 1 or tray 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Media is not coming out correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Pages are skewing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Resolving printer management problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Embedded Web server (EWS) cannot be opened. . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Troubleshooting installation issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Problems printing alignment page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Problems installing software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Problems connecting to a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

4

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A HP supplies and accessories

Ordering printing supplies online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Ink supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 HP Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

B Support and warranty

Obtaining electronic support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Obtaining HP telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Before you call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Telephone support numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

C Printer specifications

Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

D Regulatory information

FCC statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 EMI statement (Korea) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 VCCI statement (Japan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Regulatory model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Power cord statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 LED classification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Environmental sustainability program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Reduction and elimination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Hazardous materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Material safety data sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 End-of-life returns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

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1	Getting started

Thank you for buying the printer. This guide provides details about how to use the printer and to resolve printer and printing problems.

Finding other resources for the product

You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources:

Resource	Description	Location
Setup poster	Provides illustrated setup information.	A printed version of this document
		is provided with the printer. Also,
		an electronic version is available
		as an Adobe® Acrobat® Portable
		Document Format (PDF) file on
		the Starter CD.

Getting started	Provides instructions for setting up the printer
guide	and information about the warranty and
	safety issues.

Included as a printed guide in the box with the printer.

Readme file and	Provide late-breaking information and	Included on the Starter CD.
release notes	troubleshooting tips.
Embedded Web	Allows you to view status information, change	Available through any standard
server (network	settings, and manage the printer from any	Web browser.
connection)	computer on the network.
	See Embedded Web server (EWS).
Toolbox	Provides information about printhead health.	Available if you choose an
(Microsoft®	See Toolbox (Windows) for more information.	installation option that includes
Windows® )		the Toolbox.
Printer-driver	Provides an explanation of the features in the	Available from the printer driver.
onscreen Help	printer driver.
(Windows)

HP Instant	Helps you quickly identify, diagnose, and
Support	resolve printing problems.
	See HP Instant Support for more information.

Available through any standard Web browser or through the Toolbox (Windows).

HP Jetdirect	Provides information for configuring and	Included on the Starter CD.
Administrator’s	troubleshooting the HP Jetdirect print server
Guide	that is installed in the printer.
Control-panel	Provides status, error, and warning information	See Control panel.
	about printer operation.
Configuration	Provides information about the printer hardware	See Understanding and printing
page	(such as the firmware version and model	the configuration page.
	number), printer settings, and accessories that
	are installed (such as memory and trays). If the
	printer is connected to a network, an additional
	network configuration page is available.

6 1 - Getting started

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Finding other resources for the product

7

Resource	Description	Location
System tests and	Provides information to help diagnose problems	See Administer the printer.
printouts (such the	in the print mechanism and paper path.
demo page	z Demo page printout
printout and	z Paper-path test
paper-path test)
HP websites	Provides the latest printer software, product and	http://www.hp.com/support/
	support information.	businessinkjet2800
		http://www.hp.com
HP telephone	Lists information to contact HP. During the	See Telephone support numbers.
support	warranty period, this support is often free
	of charge.

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Understanding the printer parts

Front view

1

2

3

4

13

8 9 10

11

6

7

5

12

13

14

1Control panel

2Printhead cover

3Ink cartridge cover

4Printhead latch

5Printheads

6Ink cartridges

7Front manual feed slot

8Tray 1

9Stack indicator

10Guides

11Output tray

12Tray 2

13Tray extension lock

14Tray 2 Cover

8 1 - Getting started

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Control panel

See Control panel for more information.

1	2	4	5		6	7	8	9	10

3

1 (Power button)

2 (Help button)

3 (Attention light)

4 (Ready light)

5Control-panel display

6 (Back button)

7 (Up Arrow button) and (Down Arrow button)

8 (Select button)

9 (Cancel button)

10 (Resume button)

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Back view

1

2

8

7

6

5

4

3

1Parallel (IEEE 1284) connector

2USB connector

3Power input

4Guide

5Rear access panel

6Rear manual feed slot

7Auto-duplex unit (HP Business Inkjet 2800dt and HP Business Inkjet 2800dtn printers)

8HP Jetdirect print server (HP Business Inkjet 2800dtn printer)

10 1 - Getting started

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2	Installing accessories

Installing tray 2

Tray 2 comes with the HP Business Inkjet 2800dt and HP Business Inkjet 2800dtn printers. It can hold up to 250 sheets of plain paper.

To install tray 2

1Unpack the tray, remove the packing tapes and materials, and move the tray to the prepared location.

2Turn off the printer, and disconnect the power cord.

3Set the printer on top of the tray.

WARNING! Be careful to keep your fingers and hands clear of the bottom of the printer.

4Connect the power cord and turn on the printer.

5Enable the tray in the printer driver. See Enabling accessories in the printer driver.

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Installing the auto-duplex unit

You can print on both sides of a sheet of paper automatically when the auto-duplex unit is installed on the printer. The auto-duplex unit comes with the HP Business Inkjet 2800dt and HP Business Inkjet 2800dtn printers. For information on using it, see Enabling accessories in the printer driver and Printing on both sides (duplexing).

To install an auto-duplex unit

1Push the buttons on both sides of the rear access panel and remove the panel from the printer.

2Slide the auto-duplex unit into the printer until the unit locks into place.

Note	Do not press the buttons on either side of the auto-duplex unit when installing; use them only
	for removing the unit from the printer.

3Enable the auto-duplex unit in the printer driver. See Enabling accessories in the printer driver.

12 2 - Installing accessories

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Installing the HP Jetdirect print server

	Your printer can be shared in a network environment by connecting it directly to the network
	with an HP Jetdirect print server. The print server can be used in both client-server and
	peer-to-peer printing configurations. It can provide better performance than printing through
	non-network connections, and can also provide flexibility in preparing a location for the printer.
	An HP Jetdirect print server is preinstalled in the HP Business Inkjet 2800dtn printer. For a list
	of print servers that can be purchased for the printer, see Accessories.
	To install the HP Jetdirect print server
CAUTION	The HP Jetdirect print server card contains electronic components that can be damaged by
	static electricity. If possible, wear a grounding wrist strap (or similar device). Handle the print
	server card carefully at all times. Avoid touching electronic components or circuit paths.
	Failure to follow these recommendations could result in damage to the parts.
	1 Turn off the printer, and disconnect the power cord and any other cables.
	2 Use a Phillips screwdriver to loosen and remove the retaining screw that hold the cover for
	the empty EIO slot. Remove the cover.
	3 Firmly insert the HP Jetdirect print server card into the EIO slot.

4Insert and tighten the retaining screws that came with the print server card.

5Connect a network cable between the print server card and the network.

To verify that the print server has been installed correctly

1Connect the power cord and turn on the printer.

2Print a configuration page. See Understanding and printing the configuration page.

Two pages should print. The second page is the network configuration page for the print server card. If the page does not print, uninstall and reinstall the print server card to ensure that it is completely seated in the slot.

ENWW	Installing the HP Jetdirect print server 13

To obtain more information

If you encounter any problems or difficulty printing over a network, see the following resources.

Document	Description
HP Jetdirect Administrator’s	This guide, which is included on the Starter CD, provides detailed
Guide	information about setting up and using an HP Jetdirect print server.
	The guide also provides information about the following topics:
	z HP software solutions for HP Jetdirect print servers
	z TCP/IP configurations
	z Line Printer Daemon (LPD) services on the print server
	z File Transfer Protocol (FTP) printing
	z Configuration page messages and troubleshooting
	z Embedded Web server, a Web-based tool for configuring and
	managing network devices
Documentation for the	This documentation came with your computer or your network operating
operating system and	system and provides basic information about network printing issues.
network operating system

In addition to these resources, printer information and configuration features are available through HP Web Jetadmin. See HP Web Jetadmin software or visit http://www.hp.com/ support/businessinkjet2800 for more information.

14 2 - Installing accessories

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Installing memory modules

Note

CAUTION

If you often print complex graphics or PostScript® (PS) documents, or if you print with the auto-duplex unit, you might want to add more memory to the printer.

Adding memory gives the printer the ability to process these more complex print jobs, but might not increase processing speed.

The printer contains 96 MB of built-in memory and has two DIMM slots that accept 64 MB, 128 MB, or 256 MB of RAM (see Accessories for ordering information.) You can find out how much memory is installed from the printer configuration page. Note that the printer only recognizes up to 544 MB of printer memory. As such, if you have installed two 256 MB RAM, the total printer usable memory is only 544 MB.

The DIMMs contain electronic components that can be damaged by static electricity.

To prevent the buildup of static electricity, maintain frequent contact with any bare sheet metal surface on the printer. If possible, wear a grounding wrist strap (or similar device). Handle the DIMMs carefully at all times. Avoid touching electronic components or circuit paths. Failure to follow these recommendations could result in damage to the parts.

To install a DIMM

1Print the printer configuration page to find out how much memory is available in the printer. See Understanding and printing the configuration page.

2Turn off the printer, and disconnect the power cord and any other cables.

3On the left side of the printer, remove the side cover.

4On an empty DIMM slot, push the DIMM locks outward to release the locks.

5Remove the DIMM from the antistatic package.

ENWW	Installing memory modules 15

6Align the DIMM so that the notches on the lower edge line up with the raised marks in the DIMM slot.

7Insert and press the DIMM into the slot until the DIMM snaps into place.

8Replace the side cover.

9Connect the power cord and any cables, and turn on the printer.

10Enable the DIMMs in the printer driver. See Enabling accessories in the printer driver.

To verify that the DIMM is installed correctly

1Make sure the power cord and any cables are connected and the printer is turned on.

2Make sure that READY appears on the control-panel display. If an error message appears, a DIMM might have been installed incorrectly.

3Print the printer configuration page. In the memory section, compare the memory amount with the amount on the configuration page that you printed before installing the DIMM. If the amount of memory has not increased, one of the following problems might have occurred:

•The DIMM might not be installed correctly. Remove the DIMM and repeat the installation procedure.

•The DIMM might be defective. Try a new DIMM.

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Enabling accessories in the printer driver

Note	The Mac OS automatically turns on the auto-duplex unit and tray 2 in the printer driver when
	you install the printer software. However, you will need to manually enable the DIMMs.

To enable accessories on Windows computers

After installing the printer software on Windows computers, tray 2 and the auto-duplex unit must be enabled in the printer driver in order for them to work.

1Click Start, point to Settings, and then click Printers or Printers and Faxes.

2Right-click the printer icon, and then click Properties, Document Defaults, or Printing Preferences.

3Click the Configure, Device Settings, or Device Options tab. The name of the tab depends on the printer driver and the operating system.

4On the selected tab, click Automatic Configuration, click Update now..., and then click OK.

ENWW	Enabling accessories in the printer driver 17

3	Using the printer

Selecting print media

The printer is designed to work well with most types of office paper. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. See HP supplies and accessories.

Tips for selecting and using print media

For the best results, observe the following guidelines.

zAlways use media that conforms to the printer specifications. See Understanding specifications for supported media.

zSelect the appropriate media type and size from the printer driver. See Changing print settings.

zLoad only one type of media of the same size at a time into a tray.

zFor tray 1 and tray 2, load media print-side down and aligned against the right and back edges of the tray. See Loading media.

Note	Tray 2 is designed to hold only plain paper.

zDo not overload the trays. See Understanding specifications for supported media.

zTo prevent jams, poor print quality, and other printer problems, avoid the following media:

•Multipart forms

•Media that is damaged, curled, or wrinkled

•Media with cutouts or perforations

•Media that is heavily textured, embossed, or does not accept ink well

•Media that is too lightweight or stretches easily

For more information on printing on supported media, see Printing on special and custom-size media.

Cards and envelopes

zAvoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged.

zUse tightly constructed envelopes, and make sure the folds are sharply creased.

zLoad envelopes into the printer according to the icon on the tray.

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Photo paper

zUse the Best mode to print photographs. Note that in this mode, printing takes longer and more memory may be required from your computer and printer.

zRemove each sheet as it prints and set it aside to dry. Allowing wet media to stack up may cause smearing.

Transparencies

zInsert transparencies with the rough side down and the adhesive strip pointing towards the back of the printer.

zUse the Best mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered to the output tray. Allowing wet media to stack up may cause smearing.

Custom-size media

zUse only custom-size media supported by the printer.

zIf your application supports custom-size media, set the media size in the application before printing the document. If not, set the size in the printer driver. You might need to reformat existing documents to print them correctly on custom-size media.

Understanding specifications for supported media

This section provides information regarding the sizes, types, and weights of media that the printer supports. It also provides information on the tray capacity.

Note	Tray 2 and auto-deplex unit comes with the HP Business Inkjet 2800dt and
	HP Business Inkjet 2800dtn printers.

Supported media sizes

* These media sizes support manual duplex. See Printing on both sides (duplexing).

Media size	Tray 1	Tray 2	Front	Rear	Auto-duplex
			manual	manual	unit
			feed slot	feed slot
Standard paper sizes
U.S. Letter
(216 by 279 mm; 8.5 by 11 inches)

U.S. Legal

(216 by 356 mm; 8.5 by 14 inches)

A4

(210 by 297 mm; 8.3 by 11.7 inches)

U.S. Executive

(184 by 267 mm; 7.25 by 10.5 inches)

U.S. Statement

(140 by 216 mm; 5.5 by 8.5 inches)

A5

(148 by 210 mm; 5.8 by 8.3 inches)

A6

(105 by 148 mm; 4.1 by 5.8 inches)

ENWW	Selecting print media 19

Media size	Tray 1	Tray 2	Front	Rear	Auto-duplex
			manual	manual	unit
			feed slot	feed slot
JIS B4
(257 by 364 mm; 10.1 by 14.3 inches)

JIS B5

(182 by 257 mm; 7.2 by 10.1 inches)

Tabloid

(279 by 432 mm; 11 by 17 inches)

A3

(297 by 420 mm; 11.7 by 16.5 inches)

Super B, A3 Nobi

(330 by 483 mm; 13.0 by 19.0 inches)

Envelopes

U.S. #10 Envelope

(105 by 241 mm; 4.12 by 9.5 inches)

Monarch Envelope

(98 by 191 mm; 3.88 by 7.5 inches)

HP Greeting Card Envelope

(111 by 152 mm; 4.38 by 6 inches)

Envelope A2

(111 by 146 mm; 4.37 by 5.75 inches)

DL Envelope

(110 by 220 mm; 4.3 by 8.7 inches)

C5 Envelope

(162 by 229 mm; 6.4 by 9 inches)

C6 Envelope

(114 by 162 mm; 4.5 by 6.4 inches)

Envelope Kaku #2

(240 by 332 mm; 9.4 by 13.1 inches)

Japanese Envelope Chou #3 (120 x 235 mm; 4.7 by 9.3 inches)

Japanese Envelope Chou #4 (90 x 205 mm; 3.5 by 8.1 inches)

Cards

Index card

(102 by 152 mm; 4 by 6 inches)

Index card

(127 by 203 mm; 5 by 8 inches)

4 x 6 Index card with tab

(102 by 152 mm; 4 by 6 inches)

Hagaki

(100 by 148 mm; 3.9 by 5.8 inches)

Ofuku Hagaki

(148 by 200 mm; 5.8 by 7.9 inches)

Custom-size media

Between 90 to 330 mm wide and 146 to 483 mm long (3.54 to 13.0 inches wide and 5.75 to 19.0 inches long)

Between 182 to 330 mm wide and 257 to 483 mm long (7.2 to 13.0 inches wide and 10.1 to 19.0 inches long)

20 3 - Using the printer

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Media size	Tray 1	Tray 2	Front	Rear	Auto-duplex
			manual	manual	unit
			feed slot	feed slot

Between 110 to 330 mm wide and 220 to 483 mm long (4.33 to 13.0 inches wide and 8.65 to 19.0 inches long)

Between 96 to 330 mm wide and 146 to 483 mm long (3.77 to 13.0 inches wide and 5.75 to 19.0 inches long)

Supported media types and weights

Tray	Type	Weight	Capacity
Tray 1	Paper	60 to 90 g/m2	Up to 150 sheets of plain paper
		(16 to 24 lb bond)	(13 mm or 0.5 inch stacked)
	Envelopes	75 to 90 g/m2	Up to 22 sheets
		(20 to 24 lb bond	(13 mm or 0.5 inch stacked)
		envelope)
	Cards	Up to 200 g/m2	Up to 5 cards
		(110 lb index)
	Transparencies or labels		Up to 30 sheets
			(8 mm or 0.3 inch stacked)
	Special Media		Up to 50 sheets
			(13mm or 0.5 inch stacked)
Tray 2	Plain paper only	60 to 90 g/m2	Up to 250 sheets of plain paper
		(16 to 24 lb bond)	(25 mm or 1 inch stacked)
Front manual	Paper	60 to 90 g/m2	Up to 10 sheets
feed		(16 to 24 lb bond)
	Envelopes	75 to 90 g/m2	One sheet at a time
		(20 to 24 lb)
	Transparencies		Up to 8 sheets
	Special media		Up to 6 sheets
Rear manual	Paper	60 to 270 g/m2	One sheet at a time
feed		(16 to 72 lb bond)
	Envelopes	75 to 90 g/m2	One sheet at a time
		(20 to 24 lb)
	Cards	Up to 200 g/m2	One sheet at a time
		(Up to 110 lb index)
	Transparencies		One sheet at a time
	Special media		One sheet at a time
Auto-duplex unit	Paper	60 to 90 g/m2	N.A.
		(16 to 24 lb bond)
	Two-sided special media		N.A.
Output tray	All supported media		Up to 100 sheets of plain paper
			(text printing)

ENWW	Selecting print media 21

Setting minimum margins

The document margins must match (or exceed) these minimum margin settings in portrait orientation.

				Top					Top

Bottom

Bottom

Left

Right

Right

Left

		Media	Left margin	Right margin	Top margin	Bottom margin
		U.S. Letter, A4, U.S.	3.3 mm	3.3 mm	11.7 mm	11.7 mm
		Executive, U.S. Statement,	(0.13 inch)	(0.13 inch)	(0.46 inch)	(0.46 inch);
		Hagaki, Ofuku Hagaki,				3.0 mm (0.12 inch
		JIS B4, JIS B5,				with minimized
		Index Card (5 by 8 inches),				margins)
		A5, A6 cards
		U.S. Legal, Tabloid,	5.1 mm	5.1 mm	11.7 mm	11.7 mm
		A3, Super B, A3 Nobi,	(0.2 inch)	(0.2 inch)	(0.46 inch)	(0.46 inch);
		custom-size media				3.0 mm (0.12 inch
						with minimized
						margins)
		U.S. #10 Envelope,	3.2 mm	3.2 mm	11.7 mm	11.7 mm
		Monarch Envelope,	(0.13 inch)	(0.13 inch)	(0.46 inch)	(0.46 inch)
		HP Greeting Card
		Envelope, Envelope A2,
		DL Envelope, C5
		Envelope, C6 Envelope,
		Japanese Envelope
		Chou #3, Japanese
		Envelope Chou #4
		Envelope Kaku #2	5.1 mm	5.1 mm	11.7 mm	11.7 mm
			(0.2 inch)	(0.2 inch)	(0.46 inch)	(0.46 inch)
		Photo media (4 by	3.0 mm	3.0 mm	3.0 mm	3.0 mm
		6 inches, or 101.6 by	(0.12 inch)	(0.12 inch)	(0.12 inch)	(0.12 inch)
		152.4 mm) with tear-off tab
Note		When you are using the auto-duplex unit, the minimum top and bottom margin must match or
		exceed 12.7 mm (0.5 inch).

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Loading media

To load tray 1 or tray 2

1If you are loading tray 1, raise the output tray and pull tray 1 out of the printer by grasping under the front of the tray 1.

If you are loading tray 2, pull out tray 2 and raise its cover.

2If you are loading A3 or larger sized media, extend the tray by pressing the tray extension lock near the front of the tray and pulling both ends of the tray in opposite directions until it is fully extended.

Tray 1

3Press the button of the media width guide and slide the guide to the left. Press the button of the media length guide and slide the guide towards you.

ENWW	Loading media 23

4Insert the media print-side down along the right of the tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not spill over the edges.

5Press the buttons of the media guides and slide the guides to the edges of the loaded media.

Tray 1

6If you removed tray 1, gently reinsert it into the printer and lower the output tray to its original position.

If you removed tray 2, lower the tray cover and gently reinsert tray 2.

CAUTION	If you have extended the tray, do not press the tray extension lock when inserting the tray.
	Pressing it will cause the tray to be retracted when you push in the tray. The longer media in
	the tray will be folded; this will cause problem during printing.

7If you have extended tray 1 or tray 2, extend the output tray by grasping under the front of the output tray and pulling out the media extension.

8When printing, select the appropriate media type and size from the printer driver. See Changing print settings.

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Changing print settings

	You can change print settings (such as media size or type) from an application or the printer
	driver. Changes made from an application take precedence over changes made from the
	printer driver. However, after the application is closed, the settings return to the defaults
	configured in the printer driver.
Note	To set print settings for all print jobs, make the changes in the printer driver.
	For more information about printer driver features in Windows, see the printer driver online
	help. For more information about printing from a specific application, see the documentation
	for that application.

To change settings from an application for current jobs (Windows)

1Open the document you want to print.

2On the File menu, click Print, and then click Setup or Properties. (Specific options may vary depending on the application you are using.)

3Change any other desired settings and click OK, Print, or a similar command.

To change default settings for all future jobs (Windows)

1Click Start, point to Settings, and then click Printers or Printers and Faxes.

2Right-click the printer icon, and then choose Properties, Document Defaults, or Printing Preferences.

3Change any other desired settings and click OK.

To change settings (Mac OS)

1On the File menu, click Page Setup.

2Change any desired settings and click OK.

3On the File menu, click Print.

4Change any desired settings and click Print.

Canceling a print job

You can cancel a print job using one of the following ways.

zControl panel

Press the (Cancel button). This will clear the job that the printer is currently processing. It does not affect jobs waiting to be processed.

zWindows

Double-click the printer icon that appears in the lower right corner of the computer screen. Select the print job, and then press the Delete key on the keyboard.

zMac OS X (10.1.5 and later)

Click the Print Center icon, and then double-click the printer icon. Select the print job and click Delete.

ENWW	Changing print settings 25

Printing with the front or rear manual feed slot

Note	The rear manual feed slot is not available if you have installed an auto-duplex unit.

1For Windows:

a Open the printer driver.

b On the Paper/Quality tab, select the manual feed option from the Source is drop-down list.

c Change any other desired settings and click OK. d Print your document.

For Mac OS:

a On the File menu, click Page Setup. b Select the media size.

c On the File menu, click Print.

d In the Copies & Pages panel, select the manual feed option. e Open the Paper Type/Quality panel.

f Click the Paper tab and select the media type.

g Change any other desired settings and click OK or Print.

2Wait for the Resume light to blink.

3If you are using the front manual feed slot, do the following: a Remove any printouts on the output tray.

b Insert media, print-side down along the right of the slot until the media reaches the maximum depth. For envelopes, insert them according to the icon on the tray. See Supported media types and weights.

cSlide the media width guide to the edge of the loaded media.

dPress (Resume button) to print.

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4If you are using the rear manual feed slot, do the following:

a If the auto-duplex unit is installed, replace with the rear access panel. b Slide the media width guide to the required media width.

cInsert a sheet of media print-side up into the left side of the slot until the printer grips the media.

dPress (Resume button) to print.

eIf you are printing more than one page, press (Resume button) to print after inserting each sheet.

Printing on both sides (duplexing)

You can print on both sides of a sheet of media, either automatically by using the auto-duplex unit or manually by turning the media over and feeding it into the printer again.

Guidelines for printing on both sides of a page

zAlways use media that conforms to the printer specifications. See Understanding specifications for supported media.

zSpecify duplex options in your application or in the printer driver.

zDo not print on both sides of transparencies, envelopes, photo paper, glossy media. Jams might occur with these media types.

zSeveral kinds of media require a specific orientation when you print on both sides of a page, such as letterhead, preprinted paper, and paper with watermarks. When you print from a computer running Windows, the printer prints the first side of the media first. When you print from a computer using the Mac OS, the printer prints the second side first. Load the media with the front side facing down.

zWhen printing finishes on one side of the media, the printer holds the media and pauses while the ink dries. Once the ink dries, the media is pulled back into the printer and the second side is printed. When printing is complete, the media is dropped onto the output tray. Do not grab it before printing is complete.

zYou can print on both sides of supported custom-size media by using the printer’s manual duplex capabilities. (For a list of supported custom sizes, see Understanding specifications for supported media.)

ENWW	Printing on both sides (duplexing) 27

Note

Note

Note

To perform duplexing (Windows)

For automatic-duplexing, ensure the auto-duplex unit is properly installed and enabled. See Enabling accessories in the printer driver. The printer will print on one side (simplex) of the media if the auto-duplex unit is not installed.

1Load the appropriate media. See Guidelines for printing on both sides of a page and Loading media.

2With a document open, on the File menu, click Print, and then choose Properties,

Document Defaults, or Printing Preferences.

3Click the Finishing tab.

4Select the Print on Both Sides check box.

5For automatic duplexing, ensure that Use auto-duplex unit is selected.

For manual duplexing, ensure the option is cleared. See Enabling accessories in the printer driver.

6To automatically resize each page to match the document's onscreen layout, ensure Preserve Layout is selected. Clearing this option may result in unwanted page breaks.

7Select or clear the Flip Pages Up check box depending on which way you want the binding. See the graphics in the printer driver for examples.

8Change any other desired settings and click OK.

9Print your document.

If you are using a computer running Windows NT 4.0, click Continue in the dialog box that appears to print the document. Otherwise, the printer does not start printing.

10For manual duplexing, after the first side of the document is printed, follow the onscreen instructions and reload the paper into the tray (blank-side down) or the front manual feed (blank-side up) to complete printing.

To perform automatic duplexing (Mac OS)

For automatic-duplexing, ensure the auto-duplex unit is properly installed and enabled. See Enabling accessories in the printer driver.

1Load the appropriate media. See Guidelines for printing on both sides of a page and Loading media.

2On the File menu, click Print.

3Open the Duplex or Layout panel.

4Select the option to print on both sides.

5Select the desired binding orientation by clicking the appropriate icon.

6Change any other desired settings and click Print.

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