Maintenance and Service Guide
8200 Elite Series Convertible Minitower
8200 Elite Series Microtower
8200 Elite Series Small Form Factor
8200 Elite Series Ultra-Slim Desktop
6200 Pro Series Microtower
6200 Pro Series Small Form Factor
© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
HP Compaq Business PC
Maintenance and Guide
8200 Elite Series Convertible Minitower
8200 Elite Series Microtower
8200 Elite Series Small Form Factor
8200 Elite Series Ultra-Slim Desktop
6200 Pro Series Microtower
6200 Pro Series Small Form Factor
First Edition (March 2011)
Document Part Number: 649701-001
About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
iv About This Book
Table of contents
1 |
Installing and Customizing the Software ........................................................................... |
1 |
|
Installing the Windows Operating System ................................................................................... |
1 |
|
Downloading Microsoft Windows Updates ................................................................................. |
2 |
|
Installing or Upgrading Device Drivers (Windows systems) ............................................................ |
2 |
|
Customizing the Monitor Display (Windows systems) .................................................................... |
2 |
|
Launching Windows XP from Windows 7 ................................................................................... |
3 |
|
Accessing Disk Image (ISO) Files ............................................................................................... |
3 |
2 |
Computer Setup (F10) Utility ............................................................................................. |
4 |
|
Computer Setup (F10) Utilities ................................................................................................... |
4 |
|
Using Computer Setup (F10) Utilities ............................................................................ |
5 |
|
Computer Setup—File ................................................................................................ |
6 |
|
Computer Setup—Storage .......................................................................................... |
7 |
|
Computer Setup—Security ........................................................................................ |
10 |
|
Computer Setup—Power .......................................................................................... |
14 |
|
Computer Setup—Advanced .................................................................................... |
15 |
|
Recovering the Configuration Settings ....................................................................................... |
17 |
3 |
Illustrated parts catalog .................................................................................................. |
18 |
|
Convertible minitower (CMT) chassis spare parts ....................................................................... |
18 |
|
Computer system components ................................................................................... |
18 |
|
Cables ................................................................................................................... |
19 |
|
Misc parts .............................................................................................................. |
20 |
|
Drives .................................................................................................................... |
21 |
|
Misc boards ........................................................................................................... |
22 |
|
Sequential part number listing ................................................................................... |
22 |
|
Microtower (MT) chassis spare parts ......................................................................................... |
29 |
|
Computer major components .................................................................................... |
29 |
|
Cables ................................................................................................................... |
30 |
|
Misc parts .............................................................................................................. |
31 |
|
Drives .................................................................................................................... |
32 |
v
Misc boards ........................................................................................................... |
33 |
Sequential part number listing ................................................................................... |
34 |
Ultra-Slim Desktop (USDT) chassis spare parts ............................................................................ |
40 |
Computer major components .................................................................................... |
40 |
Cables ................................................................................................................... |
41 |
Misc parts .............................................................................................................. |
42 |
Drives .................................................................................................................... |
43 |
Misc boards ........................................................................................................... |
44 |
Sequential part number listing ................................................................................... |
44 |
Small Form Factor (SFF) chassis spare parts ............................................................................... |
50 |
Computer major components .................................................................................... |
50 |
Cables ................................................................................................................... |
51 |
Misc parts .............................................................................................................. |
52 |
Drives .................................................................................................................... |
53 |
Misc boards ........................................................................................................... |
54 |
Sequential part number listing ................................................................................... |
55 |
4 Routine Care, SATA Drive Guidelines, and Disassembly Preparation ................................ |
61 |
Electrostatic Discharge Information ........................................................................................... |
62 |
Generating Static .................................................................................................... |
62 |
Preventing Electrostatic Damage to Equipment ............................................................ |
62 |
Personal Grounding Methods and Equipment ............................................................. |
63 |
Grounding the Work Area ....................................................................................... |
63 |
Recommended Materials and Equipment .................................................................... |
64 |
Operating Guidelines ............................................................................................................. |
64 |
Routine Care ......................................................................................................................... |
65 |
General Cleaning Safety Precautions ......................................................................... |
65 |
Cleaning the Computer Case .................................................................................... |
65 |
Cleaning the Keyboard ............................................................................................ |
66 |
Cleaning the Monitor ............................................................................................... |
66 |
Cleaning the Mouse ................................................................................................ |
66 |
Service Considerations ........................................................................................................... |
66 |
Power Supply Fan ................................................................................................... |
67 |
Tools and Software Requirements .............................................................................. |
67 |
Screws ................................................................................................................... |
67 |
Cables and Connectors ............................................................................................ |
67 |
Hard Drives ............................................................................................................ |
68 |
Lithium Coin Cell Battery .......................................................................................... |
68 |
SATA Hard Drives .................................................................................................................. |
69 |
SATA Hard Drive Cables ........................................................................................................ |
69 |
SATA Data Cable ................................................................................................... |
69 |
vi
|
SMART ATA Drives ................................................................................................................. |
69 |
|
Cable Management ............................................................................................................... |
69 |
|
Hard Drive Capacities ............................................................................................................ |
70 |
5 |
Configurations and Serial Number .................................................................................. |
71 |
|
Standard Configuration Features .............................................................................................. |
71 |
|
Serial Number Location .......................................................................................................... |
73 |
6 |
Removal and Replacement Procedures – Convertible Minitower (CMT) Chassis ................. |
76 |
|
Preparation for Disassembly .................................................................................................... |
76 |
|
Computer Access Panel ........................................................................................................... |
77 |
|
Front Bezel ............................................................................................................................ |
78 |
|
Front Bezel Security ................................................................................................................ |
79 |
|
Bezel Blanks .......................................................................................................................... |
80 |
|
System Board Connections ...................................................................................................... |
81 |
|
Memory ................................................................................................................................ |
82 |
|
DIMMs .................................................................................................................. |
82 |
|
DDR3-SDRAM DIMMs .............................................................................................. |
82 |
|
Populating DIMM Sockets ........................................................................................ |
83 |
|
Installing DIMMs ..................................................................................................... |
84 |
|
Expansion Card ..................................................................................................................... |
86 |
|
Drives ................................................................................................................................... |
90 |
|
Drive Positions ........................................................................................................ |
91 |
|
Removing a Drive from a Drive Bay ........................................................................... |
92 |
|
Installing Drives ....................................................................................................... |
95 |
|
Installing a 5.25-inch Drive into a Drive Bay ................................................ |
97 |
|
Installing a Hard Drive into an Internal Drive Bay ......................................... |
99 |
|
Installing a 3.5-inch SATA Hard Drive into an Internal Drive Bay ................................. |
103 |
|
Removing and Replacing a Removable 3.5-inch SATA Hard Drive .............................. |
104 |
|
Hood Sensor ....................................................................................................................... |
109 |
|
Front I/O, USB Assembly ...................................................................................................... |
110 |
|
Power Switch Assembly ........................................................................................................ |
112 |
|
Speaker .............................................................................................................................. |
113 |
|
Rear Chassis Fan ................................................................................................................. |
114 |
|
Fan sink .............................................................................................................................. |
115 |
|
Processor ............................................................................................................................ |
117 |
|
Power Supply ...................................................................................................................... |
120 |
|
System Board ...................................................................................................................... |
121 |
|
Changing from a Minitower to a Desktop Configuration ........................................................... |
123 |
|
Changing from a Desktop to a Minitower Configuration ........................................................... |
125 |
vii
7 |
Removal and Replacement Procedures – Microtower (MT) Chassis ................................. |
128 |
|
Preparation for Disassembly .................................................................................................. |
128 |
|
Computer Access Panel ......................................................................................................... |
129 |
|
Front Bezel .......................................................................................................................... |
130 |
|
Bezel Blanks ........................................................................................................................ |
131 |
|
System Board Connections .................................................................................................... |
132 |
|
Memory .............................................................................................................................. |
134 |
|
DIMMs ................................................................................................................ |
134 |
|
DDR3-SDRAM DIMMs ............................................................................................ |
134 |
|
Populating DIMM Sockets ...................................................................................... |
135 |
|
Installing DIMMs ................................................................................................... |
136 |
|
Expansion Cards .................................................................................................................. |
138 |
|
Drive Positions ..................................................................................................................... |
142 |
|
Drives ................................................................................................................................. |
143 |
|
Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay .......................................... |
145 |
|
Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay ............................................ |
147 |
|
Removing a Hard Drive from a Drive Bay ................................................................. |
149 |
|
Installing a Hard Drive into an Internal Drive Bay ...................................................... |
149 |
|
Front Fan Assembly .............................................................................................................. |
153 |
|
Front I/O Assembly .............................................................................................................. |
155 |
|
Power Switch/LED Assembly ................................................................................................. |
156 |
|
Heat sink ............................................................................................................................ |
157 |
|
Processor ............................................................................................................................ |
159 |
|
Speaker .............................................................................................................................. |
162 |
|
Rear Chassis Fan ................................................................................................................. |
163 |
|
Power Supply ...................................................................................................................... |
165 |
|
System Board ...................................................................................................................... |
167 |
8 |
Removal and Replacement Procedures – Small Form Factor (SFF) Chassis ...................... |
169 |
|
Preparation for Disassembly .................................................................................................. |
169 |
|
Access Panel ....................................................................................................................... |
170 |
|
Front Bezel .......................................................................................................................... |
171 |
|
Bezel Blanks ........................................................................................................................ |
172 |
|
Memory .............................................................................................................................. |
172 |
|
DIMMs ................................................................................................................ |
172 |
|
DDR3-SDRAM DIMMs ............................................................................................ |
173 |
|
Populating DIMM Sockets ...................................................................................... |
173 |
|
Installing DIMMs ................................................................................................... |
174 |
|
Expansion Card ................................................................................................................... |
176 |
|
System Board Connections .................................................................................................... |
180 |
|
Drives ................................................................................................................................. |
182 |
viii
Drive Positions ...................................................................................................... |
183 |
Installing and Removing Drives ............................................................................... |
184 |
Removing a 5.25-inch Drive from a Drive Bay ........................................... |
185 |
Installing a 5.25-inch Drive into a Drive Bay .............................................. |
186 |
Removing a 3.5-inch Drive from a Drive Bay ............................................. |
187 |
Installing a 3.5-inch Drive into a Drive Bay ................................................ |
188 |
Removing and Replacing the Primary 3.5-inch Internal Hard Drive ............... |
190 |
Fan duct .............................................................................................................................. |
193 |
Front Fan Assembly .............................................................................................................. |
194 |
Hood Sensor ....................................................................................................................... |
196 |
Front I/O, Power Switch Assembly ......................................................................................... |
197 |
Speaker .............................................................................................................................. |
199 |
Heat sink ............................................................................................................................ |
200 |
Processor ............................................................................................................................ |
202 |
Power Supply ...................................................................................................................... |
205 |
System Board ...................................................................................................................... |
207 |
Using the Small Form Factor Computer in a Tower Orientation .................................................. |
209 |
9 Removal and Replacement Procedures – Ultra-Slim Desktop (USDT) Chassis .................. |
210 |
Preparation for Disassembly .................................................................................................. |
210 |
Access Panel ....................................................................................................................... |
211 |
Front Bezel .......................................................................................................................... |
212 |
Bezel Blank ......................................................................................................................... |
213 |
System Board Connections .................................................................................................... |
214 |
Memory .............................................................................................................................. |
215 |
SODIMMs ............................................................................................................ |
215 |
DDR3-SDRAM SODIMMs ....................................................................................... |
215 |
Populating SODIMM Sockets .................................................................................. |
216 |
Installing SODIMMs ............................................................................................... |
217 |
Front Fan ............................................................................................................................ |
219 |
Optical Drive ....................................................................................................................... |
220 |
Removing the Optical Drive .................................................................................... |
220 |
Preparing the New Optical Drive ............................................................................ |
221 |
Installing the New Optical Drive ............................................................................. |
222 |
Hard Drive .......................................................................................................................... |
223 |
Optical Drive Rail ................................................................................................................. |
227 |
Card Reader ....................................................................................................................... |
228 |
Speaker .............................................................................................................................. |
230 |
Heat sink ............................................................................................................................ |
231 |
Processor ............................................................................................................................ |
233 |
TV Tuner or WLAN Module ................................................................................................... |
236 |
ix
Hood Sensor ....................................................................................................................... |
237 |
|
System Board ...................................................................................................................... |
238 |
|
Rear Fan ............................................................................................................................. |
240 |
|
Changing from Desktop to Tower Configuration ....................................................................... |
242 |
|
Port Cover ........................................................................................................................... |
243 |
|
Power Supply, External ......................................................................................................... |
244 |
|
Appendix A |
Battery Replacement .................................................................................... |
245 |
Appendix B |
Power Cord Set Requirements ....................................................................... |
248 |
General Requirements .......................................................................................................... |
248 |
|
Japanese Power Cord Requirements ....................................................................................... |
248 |
|
Country-Specific Requirements ............................................................................................... |
249 |
|
Appendix C POST Error Messages .................................................................................... |
250 |
|
POST Numeric Codes and Text Messages ............................................................................... |
251 |
|
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes ............................................. |
259 |
|
Appendix D |
Troubleshooting Without Diagnostics ............................................................ |
263 |
Safety and Comfort .............................................................................................................. |
263 |
|
Before You Call for Technical Support ..................................................................................... |
263 |
|
Helpful Hints ........................................................................................................................ |
264 |
|
Solving General Problems ..................................................................................................... |
266 |
|
Solving Power Problems ........................................................................................................ |
270 |
|
Solving Diskette Problems ...................................................................................................... |
272 |
|
Solving Hard Drive Problems ................................................................................................. |
275 |
|
Solving Media Card Reader Problems .................................................................................... |
278 |
|
Solving Display Problems ...................................................................................................... |
280 |
|
Solving Audio Problems ........................................................................................................ |
284 |
|
Solving Printer Problems ........................................................................................................ |
286 |
|
Solving Keyboard and Mouse Problems .................................................................................. |
288 |
|
Solving Hardware Installation Problems .................................................................................. |
290 |
|
Solving Network Problems .................................................................................................... |
292 |
|
Solving Memory Problems ..................................................................................................... |
296 |
|
Solving Processor Problems ................................................................................................... |
297 |
|
Solving CD-ROM and DVD Problems ...................................................................................... |
298 |
|
Solving USB Flash Drive Problems .......................................................................................... |
300 |
|
Solving Front Panel Component Problems ................................................................................ |
302 |
|
Solving Internet Access Problems ............................................................................................ |
302 |
|
Solving Software Problems .................................................................................................... |
305 |
x
Contacting Customer Support ................................................................................................ |
306 |
|
Appendix E |
Password Security and Resetting CMOS ........................................................ |
307 |
Resetting the Password Jumper ............................................................................................... |
308 |
|
Clearing and Resetting the CMOS ......................................................................................... |
309 |
|
Appendix F |
Drive Protection System (DPS) ....................................................................... |
311 |
Accessing DPS Through Computer Setup ................................................................................. |
312 |
|
Appendix G |
Computer Diagnostic Features ...................................................................... |
313 |
Hewlett-Packard Vision Diagnostics ........................................................................................ |
313 |
|
|
Accessing HP Vision Diagnostics ............................................................................. |
313 |
|
Survey Tab ........................................................................................................... |
314 |
|
Test Tab ............................................................................................................... |
315 |
|
Status Tab ............................................................................................................ |
315 |
|
History Tab ........................................................................................................... |
316 |
|
Errors Tab ............................................................................................................ |
316 |
|
Help Tab .............................................................................................................. |
317 |
|
Saving and Printing Information in HP Vision Diagnostics ........................................... |
317 |
|
Downloading the Latest Version of HP Vision Diagnostics ........................................... |
317 |
Protecting the Software ......................................................................................................... |
318 |
|
Appendix H Backup and Recovery ................................................................................... |
319 |
|
Windows 7 – Backup and Recovery ....................................................................................... |
319 |
|
|
Backing up your information ................................................................................... |
319 |
|
Performing a recovery ............................................................................................ |
321 |
|
Using the Windows recovery tools ........................................................... |
321 |
|
Using F11 ............................................................................................. |
322 |
|
Using a Windows 7 operating system DVD (purchased separately) .............. |
322 |
Windows Vista – Backup and Recovery .................................................................................. |
323 |
|
|
Backing up your information ................................................................................... |
323 |
|
Performing a recovery ............................................................................................ |
324 |
|
Using the Windows recovery tools ........................................................... |
325 |
|
Using F11 ............................................................................................. |
325 |
|
Using a Windows Vista operating system DVD (purchased separately) ......... |
326 |
Appendix I |
Specifications ................................................................................................. |
327 |
CMT Specifications .............................................................................................................. |
327 |
|
MT Specifications ................................................................................................................. |
328 |
|
SFF Specifications ................................................................................................................ |
330 |
xi
USDT Specifications ............................................................................................................. |
331 |
Index ............................................................................................................................... |
332 |
xii
If your computer was not shipped with a Microsoft operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system.
NOTE: If the computer was shipped with Windows Vista or Windows 7 loaded, you will be prompted to register the computer with HP Total Care before installing the operating system. You will see a brief movie followed by an online registration form. Fill out the form, click the Begin button, and follow the instructions on the screen.
CAUTION: Do not add optional hardware or third-party devices to the computer until the operating system is successfully installed. Doing so may cause errors and prevent the operating system from installing properly.
NOTE: Be sure there is a 10.2-cm (4-inch) clearance at the back of the unit and above the monitor to permit the required airflow.
The first time you turn on the computer, the operating system is installed automatically. This process takes about 5 to 10 minutes, depending on which operating system is being installed. Carefully read and follow the instructions on the screen to complete the installation.
CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE. Turning off the computer during the installation process may damage the software that runs the computer or prevent its proper installation.
NOTE: If the computer shipped with more than one operating system language on the hard drive, the installation process could take up to 60 minutes.
If your computer was not shipped with a Microsoft operating system, some portions of this documentation do not apply. Additional information is available in online help after you install the operating system.
Installing the Windows Operating System |
1 |
1.To set up your Internet connection, click Start > Internet Explorer and follow the instructions on the screen.
2.Once an Internet connection has been established, click the Start button.
3.Select the All Programs menu.
4.Click on the Windows Update link.
In Windows Vista and Windows 7, the Windows Update screen appears. Click view available updates and make sure all critical updates are selected. Click the Install button and follow the instructions on the screen.
In Windows XP, you will be directed to the Microsoft Windows Update Web site. If you see one or more pop-up windows that ask you to install a program from http://www.microsoft.com, click Yes to install the program. Follow the instructions on the Microsoft Web site to scan for updates and install critical updates and service packs.
It is recommended that you install all of the critical updates and service packs.
5.After the updates have been installed, Windows will prompt you to reboot the machine. Be sure to save any files or documents that you may have open before rebooting. Then select Yes to reboot the machine.
When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each of the devices.
If prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers.
Obtain the latest support software, including support software for the operating system from http://www.hp.com/support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter.
If you wish, you can select or change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. To do so, right-click on the Windows Desktop, then click Personalize in Windows Vista and Windows 7 or Properties in Windows XP to change display settings. For more information, refer to the online documentation provided with the graphics controller utility or the documentation that came with your monitor.
2 |
Chapter 1 Installing and Customizing the Software |
Windows XP Mode for Windows 7 allows you to install and launch Windows XP applications from the Windows 7 taskbar. This feature is available on some computer models only.
To set up from a pre-installed Windows 7 desktop, click Start > Windows Virtual PC > Virtual Windows XP and follow the instructions on the screen.
There are disk image files (ISO files) included on your PC that contain the installation software for additional software. These CD image files are located in the folder C:\SWSetup\ISOs. Each .iso file can be burned to CD media to create an installation CD. It is recommended that these disks be created and the software installed in order to get the most from your PC. The software and image file names are:
●Corel WinDVD SD and BD – installation software for WinDVD – used to play DVD movies
●HP Insight Diagnostics OR Vision Diagnostics – software to perform diagnostic activities on your PC
Launching Windows XP from Windows 7 |
3 |
Use Computer Setup (F10) Utility to do the following:
●Change factory default settings.
●Set the system date and time.
●Set, view, change, or verify the system configuration, including settings for processor, graphics, memory, audio, storage, communications, and input devices.
●Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash media devices.
●Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run during a Full Boot. You can set the system to:
always Quick Boot (default);
periodically Full Boot (from every 1 to 30 days); or
always Full Boot.
●Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test (POST) messages. Post Messages Disabled suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except F1 through F12).
●Establish an Ownership Tag, the text of which is displayed each time the system is turned on or restarted.
●Enter the Asset Tag or property identification number assigned by the company to this computer.
●Enable the power-on password prompt during system restarts (warm boots) as well as during power-on.
●Establish a setup password that controls access to the Computer Setup (F10) Utility and the settings described in this section.
●Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or embedded NIC, so that they cannot be used until they are unsecured.
4 |
Chapter 2 Computer Setup (F10) Utility |
●Enable or disable removable media boot ability.
●Solve system configuration errors detected but not automatically fixed during the Power-On SelfTest (POST).
●Replicate the system setup by saving system configuration information on a USB device and restoring it on one or more computers.
●Execute self-tests on a specified ATA hard drive (when supported by drive).
●Enable or disable DriveLock security (when supported by drive).
Computer Setup can be accessed only by turning the computer on or restarting the system. To access the Computer Setup Utilities menu, complete the following steps:
1.Turn on or restart the computer. If you are in Microsoft Windows, click Start > Shut Down >
Restart.
2.Press either Esc or F10 while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
Pressing Esc displays a menu that allows you to access different options available at startup.
NOTE: If you do not press Esc or F10 at the appropriate time, you must restart the computer and again press Esc or F10 when the monitor light turns green to access the utility.
3.If you pressed Esc, press F10 to enter Computer Setup.
4.A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security, Power, and Advanced.
5.Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and down) keys to select the option you want, then press Enter. To return to the Computer Setup Utilities menu, press Esc.
6.To apply and save changes, select File > Save Changes and Exit.
●If you have made changes that you do not want applied, select Ignore Changes and Exit.
●To reset to factory settings or previously saved default settings (some models), select Apply Defaults and Exit. This option will restore the original factory system defaults.
CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup (F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only after exiting the F10 Setup screen.
Table 2-1 |
Computer Setup (F10) Utility |
|
|
Heading |
Table |
|
|
File |
Computer Setup—File on page 6 |
|
|
Storage |
Computer Setup—Storage on page 7 |
|
|
Computer Setup (F10) Utilities |
5 |
Table 2-1 |
Computer Setup (F10) Utility (continued) |
|
|
Security |
Computer Setup—Security on page 10 |
|
|
Power |
Computer Setup—Power on page 14 |
|
|
Advanced |
Computer Setup—Advanced on page 15 |
|
|
NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.
Table 2-2 Computer Setup—File
Option |
Description |
|
|
|
|
System Information |
Lists: |
|
|
● |
Product name |
|
● SKU number (some models) |
|
|
● |
Processor type/speed/stepping |
|
● Cache size (L1/L2/L3) (dual core processors have this listed twice) |
|
|
● Installed memory size/speed, number of channels (single or dual) (if applicable) |
|
|
● Integrated MAC address for embedded, enabled NIC (if applicable) |
|
|
● System BIOS (includes family name and version) |
|
|
● |
Chassis serial number |
|
● |
Asset tracking number |
|
● |
ME firmware version |
|
● |
ME Management mode |
|
|
|
About |
Displays copyright notice. |
|
|
|
|
Set Time and Date |
Allows you to set system time and date. |
|
|
|
|
Flash System ROM |
Allows you to update the system ROM with a BIOS image file located on removable media. |
|
|
|
|
Replicated Setup |
Save to Removable Media |
|
|
Saves system configuration, including CMOS, to a formatted USB flash media device. |
|
|
Restore from Removable Media |
|
|
Restores system configuration from a USB flash media device. |
|
|
|
|
Default Setup |
Save Current Settings as Default |
|
|
Saves the current system configuration settings as the default. |
|
|
Restore Factory Settings as Default |
|
|
Restores the factory system configuration settings as the default. |
|
|
|
|
6 |
Chapter 2 Computer Setup (F10) Utility |
Table 2-2 Computer Setup—File (continued)
Apply Defaults and Applies the currently selected default settings and clears any established passwords.
Exit
Ignore Changes Exits Computer Setup without applying or saving any changes. and Exit
Save Changes and Saves changes to system configuration or default settings and exits Computer Setup.
Exit
NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.
Table 2-3 Computer Setup—Storage
Option |
Description |
|
|
Computer Setup (F10) Utilities |
7 |
Table 2-3 Computer Setup—Storage (continued)
Device |
Lists all installed BIOS-controlled storage devices. |
Configuration |
When a device is selected, detailed information and options are displayed. The following options |
|
|
|
may be presented: |
|
CD-ROM: Size, model, firmware version, serial number, connector color (not included for USB CD- |
|
ROM). |
|
Hard Disk: Size, model, firmware version, serial number, connector color. |
|
● SMART (ATA disks only) |
|
● Translation mode (ATA disks only) |
|
● Connector color(ATA disks only) |
|
Lets you select the translation mode to be used for the device. This enables the BIOS to access |
|
disks partitioned and formatted on other systems and may be necessary for users of older |
|
versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted, |
|
User, and Off. |
|
Available only when the drive translation mode is set to User, allows you to specify the |
|
parameters (logical cylinders, heads, and sectors per track) used by the BIOS to translate disk |
|
I/O requests (from the operating system or an application) into terms the hard drive can |
|
accept. Logical cylinders may not exceed 1024. The number of heads may not exceed 256. |
|
The number of sectors per track may not exceed 63. |
|
CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not |
|
be changed. If the selected translation mode is not compatible with the translation mode that |
|
was active when the disk was partitioned and formatted, the data on the disk will be |
|
inaccessible. |
|
Diskette: Model and firmware version. |
|
NOTE: Displays for USB diskette drives. |
|
Default Values (ATA disks only) |
|
SATA Defaults |
|
See Translation Mode above for details. |
|
|
8 |
Chapter 2 Computer Setup (F10) Utility |
Table 2-3 Computer Setup—Storage (continued)
Storage Options |
eSATA Port (some models) |
|
Allows you to set a SATA port as an eSATA port for use with an external drive. Default is enabled. |
|
This setting affects only the port with the black connector, labeled as eSATA on the system board. |
|
This port should have the eSATA back panel connector attached to use eSATA drives. For more |
|
information, see the eSATA white paper at www.hp.com. |
|
SATA Emulation |
|
Allows you to choose how the SATA controller and devices are accessed by the operating system. |
|
There are three supported options: IDE, RAID, and AHCI (default). |
|
IDE - This is the most backwards-compatible setting of the three options. Operating systems usually |
|
do not require additional driver support in IDE mode. |
|
RAID - Allows DOS and boot access to RAID volumes. Use this mode with the RAID device driver |
|
loaded in the operating system to take advantage of RAID features. |
|
AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take |
|
advantage of more advanced features of the SATA controller. |
|
NOTE: The RAID/AHCI device driver must be installed prior to attempting to boot from a RAID/ |
|
AHCI volume. If you attempt to boot from a RAID/AHCI volume without the required device driver |
|
installed, the system will crash (blue screen). RAID volumes may become corrupted if they are |
|
booted to after disabling RAID. |
|
NOTE: RAID is not available on USDT systems. |
|
Removable Media Boot |
|
Enables/disables ability to boot the system from removable media. Default is enabled. |
|
Max eSATA Speed (some models) |
|
Allows you to choose 1.5 Gbps or 3.0 Gpbs as the maximum eSATA speed. By default, the speed |
|
is limited to 1.5 Gbps for maximum reliability. |
|
CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gpbs speed. |
|
Some drive and cable combinations may not run reliably at 3.0 Gpbs. |
|
NOTE: eSATA is not available on USDT systems. |
|
|
Computer Setup (F10) Utilities |
9 |
Table 2-3 Computer Setup—Storage (continued)
DPS Self-Test |
Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection |
|
|
System (DPS) self-tests. |
|
|
NOTE: This selection will only appear when at least one drive capable of performing the DPS self- |
|
|
tests is attached to the system. |
|
|
|
|
Boot Order |
Allows you to: |
|
|
● |
Specify the order in which EFI boot sources (such as a internal hard drive, USB hard drive, |
|
|
USB optical drive, or internal optical drive) are checked for a bootable operating system |
|
|
image. Each device on the list may be individually excluded from or included for consideration |
|
|
as a bootable operating system source. |
|
|
EFI boot sources always have precedence over legacy boot sources. |
|
● |
Specify the order in which legacy boot sources (such as a network interface card, internal |
|
|
hard drive, USB optical drive, or internal optical drive) are checked for a bootable operating |
|
|
system image. Each device on the list may be individually excluded from or included for |
|
|
consideration as a bootable operating system source. |
|
● |
Specify the order of attached hard drives. The first hard drive in the order will have priority in |
|
|
the boot sequence and will be recognized as drive C (if any devices are attached). |
NOTE: You can use F5 to disable individual boot items, as well as disable EFI boot and/or legacy boot.
NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating system has started.
Shortcut to Temporarily Override Boot Order
To boot one time from a device other than the default device specified in Boot Order, restart the computer and press Esc (to access the boot menu) and then F9 (Boot Order), or only F9 (skipping the boot menu) when the monitor light turns green. After POST is completed, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter. The computer then boots from the selected non-default device for this one time.
NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.
Table 2-4 Computer Setup—Security
Option |
Description |
Setup Password Allows you to set and enable a setup (administrator) password.
NOTE: If the setup password is set, it is required to change Computer Setup options, flash the
ROM, and make changes to certain plug and play settings under Windows.
NOTE: This selection will only appear when at least one drive that supports the DriveLock feature is attached to the system.
See the Desktop Management Guide for more information.
10 |
Chapter 2 Computer Setup (F10) Utility |
Table 2-4 Computer Setup—Security (continued)
Power-On |
Allows you to set and enable a power-on password. The power-on password prompt appears after |
|
Password |
a power cycle. If the user does not enter the correct power-on password, the unit will not boot. |
|
|
NOTE: This selection will only appear when at least one drive that supports the DriveLock feature |
|
|
is attached to the system. |
|
|
See the Desktop Management Guide for more information. |
|
|
|
|
Password Options |
Allows you to enable/disable: |
|
(This selection appears |
● |
Lock Legacy Resources (appears if a setup password is set). Default is enabled. |
only if a power-on |
● |
Setup Browse Mode (appears if a setup password is set) (allows viewing, but not changing, |
password or setup |
||
password is set.) |
|
the F10 Setup Options without entering setup password). Default is enabled. |
|
● Password prompt on F9, F11, & F12 (allows access to menus without entering setup |
|
|
|
password). Default is enabled. |
|
● Network Server Mode (appears if a power-on password is set). Default is disabled. |
|
|
See the Desktop Management Guide for more information. |
|
|
|
|
Smart Cover (some |
Allows you to: |
|
models) |
● Lock/unlock the Cover Lock. |
|
|
||
|
● Set the Cover Removal Sensor to Disable/Notify User/Setup Password. |
|
|
NOTE: Notify User alerts the user that the sensor has detected that the cover has been removed. |
|
|
Setup Password requires that the setup password be entered to boot the computer if the sensor |
|
|
detects that the cover has been removed. |
|
|
This feature is supported on some models only. See the Desktop Management Guide for more |
|
|
information. |
|
|
|
|
Device Security |
Allows you to set Device Available/Device Hidden (default is Device Available) for: |
|
|
● Embedded security device (some models) |
|
|
● |
System audio |
|
● Serial ports (some models) |
|
|
● Parallel port (some models) |
|
|
● |
Network controller |
|
|
NOTE: You must disable AMT before trying to hide the network controller. |
|
● |
SATA0 |
|
● |
SATA1 |
|
● |
SATA2 (some models) |
|
● |
SATA3 (some models) |
|
● |
SATA4 (some models) |
|
|
|
Computer Setup (F10) Utilities |
11 |
Table 2-4 Computer Setup—Security (continued)
USB Security |
Allows you to set Enabled/Disabled (default is Enabled) for: |
||
|
● |
Front USB Ports |
|
|
|
◦ |
USB Port 1 |
|
|
◦ |
USB Port 2 |
|
|
◦ |
USB Port 3 |
|
|
◦ |
USB Port 4 |
|
● |
Rear USB Ports |
|
|
|
◦ |
USB Port 1 |
|
|
◦ |
USB Port 2 |
|
|
◦ |
USB Port 3 |
|
|
◦ |
USB Port 4 |
|
|
◦ |
USB Port 5 |
|
|
◦ |
USB Port 6 |
|
● |
Accessory USB Ports |
|
|
|
◦ |
USB Port 1 |
|
|
◦ |
USB Port 2 (some models) |
|
|
◦ |
USB Port 3 (some models) |
|
|
◦ |
USB Port 4 (some models) |
|
|
||
Slot Security |
Allows you to disable any PCI or PCI Express slot. Default is enabled. |
||
|
|
||
Network Boot |
Enables/disables the computer’s ability to boot from an operating system installed on a network |
||
|
server. (Feature available on NIC models only; the network controller must be either a PCI |
||
|
expansion card or embedded on the system board.) Default is enabled. |
||
|
|
||
System IDs |
Allows you to set: |
●Asset tag (18-byte identifier), a property identification number assigned by the company to the computer.
●Ownership tag (80-byte identifier) displayed during POST.
●Chassis serial number or Universal Unique Identifier (UUID) number. The UUID can only be updated if the current chassis serial number is invalid. (These ID numbers are normally set in the factory and are used to uniquely identify the system.)
●Keyboard locale setting for System ID entry.
12 |
Chapter 2 Computer Setup (F10) Utility |
Table 2-4 Computer Setup—Security (continued)
System Security
(some models: these options are hardware dependent)
Data Execution Prevention (enable/disable) - Helps prevent operating system security breaches. Default is enabled.
Virtualization Technology (VTx)(some models) (enable/disable) - Controls the virtualization features of the processor. Changing this setting requires turning the computer off and then back on. Default is disabled.
Virtualization Technology Directed I/O (VTd) (some models) (enable/disable) - Controls virtualization DMA remapping features of the chipset. Changing this setting requires turning the computer off and then back on. Default is disabled.
Intel TXT (LT) Support (some models) (enable/disable) - Controls the underlying processor and chipset features needed to support a virtual appliance. Changing this setting requires turning the computer off and then back on. Default is disabled. To enable this feature you must enable the following features:
●Embedded Security Device Support
●Virtualization Technology
●Virtualization Technology Directed I/O
Embedded Security Device Support (some models) (enable/disable) - Permits activation and deactivation of the Embedded Security Device. Changing this setting requires turning the computer off and then back on.
NOTE: To configure the Embedded Security Device, a Setup password must be set.
●Reset to Factory Settings (some models) (Do not reset/Reset) - Resetting to factory defaults will erase all security keys. Changing this setting requires turning the computer off and then back on. Default is Do not reset.
CAUTION: The embedded security device is a critical component of many security schemes.
Erasing the security keys will prevent access to data protected by the Embedded Security
Device. Choosing Reset to Factory Settings may result in significant data loss.
OS management of Embedded Security Device (some models) (enable/disable) - This option allows the user to limit operating system control of the Embedded Security Device. Changing this setting requires turning the computer off and then back on. This option allows the user to limit OS control of the Embedded Security Device. Default is enabled.
Reset of Embedded Security Device through OS (some models) (enable/disable) - This option allows the user to limit the operating system ability to request a Reset to Factory Settings of the Embedded Security Device. Changing this setting requires turning the computer off and then back on. Default is disabled.
NOTE: To enable this option, a Setup password must be set.
DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this feature is enabled, the user is prompted to provide one of the DriveLock passwords during POST. If neither is successfully entered, the hard drive will remain inaccessible until one of the passwords is successfully provided during a subsequent cold-boot sequence.
NOTE: This selection will only appear when at least one drive that supports the DriveLock feature is attached to the system.
See the Desktop Management Guide for more information.
Computer Setup (F10) Utilities |
13 |
NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.
Table 2-5 Computer Setup—Power
Option |
Description |
|
|
|
|
OS Power |
● Runtime Power Management— Enable/Disable. Allows certain operating systems to reduce |
|
Management |
processor voltage and frequency when the current software load does not require the full |
|
|
capabilities of the processor. Default is enabled. |
|
|
● Idle Power Savings—Extended/Normal. Allows certain operating systems to decrease the |
|
|
processors power consumption when the processor is idle. Default is extended. |
|
|
● Unique Sleep State Blink Rates—Enable/Disable. This feature is designed to provide a visual |
|
|
indication of what sleep state the system is in. Each sleep state has a unique blink pattern. |
|
|
Default is disabled. |
|
|
◦ |
S0 (On) = Solid green LED. |
|
◦ |
S3 (Stand By)= 3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds |
|
|
(green LED) — repeated cycles of 3 blinks and a pause. |
|
◦ |
S4 (Hibernation)= 4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds |
|
|
(green LED) — repeated cycles of 4 blinks and a pause. |
|
◦ |
S5 (Soft Off) = LED is off. |
|
NOTE: If this feature is disabled, S4 and S5 both have the LED off. S1 (no longer supported) |
|
|
and S3 use 1 blink per second. |
|
|
|
|
Hardware Power |
SATA Power Management – Enables or disables SATA bus and/or device power management. |
|
Management |
Default is enabled. |
|
|
S5 Maximum Power Savings—Turns off power to all nonessential hardware when system is off to |
|
|
meet EUP Lot 6 requirement of less than 1 Watt power usage. Default is disabled. |
|
|
|
|
Thermal |
Fan idle mode—This bar graph controls the minimum permitted fan speed. |
|
|
NOTE: This setting only changes the minimum fan speed. The fans are still automatically |
|
|
controlled. |
|
|
|
|
14 |
Chapter 2 Computer Setup (F10) Utility |
NOTE: Support for specific Computer Setup options may vary depending on the hardware configuration.
Table 2-6 Computer Setup—Advanced (for advanced users)
Option |
Heading |
|
|
|
|
Power-On Options |
Allows you to set: |
|
|
● POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days). |
|
|
◦ |
QuickBoot (default) = Do not clear memory or perform a memory test. |
|
◦ |
FullBoot = Memory test (count) on cold boot. Clears memory on all boots. |
|
◦ |
Clear Memory = No memory count on cold boot. Clears memory on all boots. |
|
◦ |
FullBoot Every x Days = Memory count on 1st cold boot on or after the xth day. No more |
|
|
memory counts until 1st cold boot on or after x days. Clears memory on all boots. |
|
● POST messages (enable/disable). Default is disabled. |
|
|
● Press the ESC key for Startup Menu (Enable/Disable). Default is enabled. |
|
|
● Option ROM Prompt (enable/disable). Enabling this feature will cause the system to display a |
|
|
message before loading option ROMs. Default is enabled. |
|
|
● After Power Loss (off/on/previous state). Default is Power off. Setting this option to: |
|
|
◦ |
Power off—causes the computer to remain powered off when power is restored. |
|
◦ |
Power on—causes the computer to power on automatically as soon as power is restored. |
|
◦ |
Previous state—causes the computer to power on automatically as soon as power is |
|
|
restored, if it was on when power was lost. |
|
NOTE: If you turn off power to the computer using the switch on a power strip, you will not be |
|
|
able to use the suspend/sleep feature or the Remote Management features. |
|
|
● POST Delay (in seconds). Enabling this feature will add a user-specified delay to the POST |
|
|
process. This delay is sometimes needed for hard disks on some PCI cards that spin up very |
|
|
slowly, so slowly that they are not ready to boot by the time POST is finished. The POST delay |
|
|
also gives you more time to select F10 to enter Computer (F10) Setup. Default is None. |
|
|
● Remote Wakeup Boot Source (remote server/local hard drive). Default is Local hard drive. |
|
|
● System Recovery Boot Support (Enable/Disable). Provides the ability for the BIOS to redirect |
|
|
the boot to the recovery partition on the user hard drive, if present. Some versions of the |
|
|
recovery software honor the F11 key press even when this feature is disabled by the BIOS. |
|
|
Default is disabled. |
|
|
● Bypass F1 Prompt on Configuration Changes (Enable/Disable). Allows you to set the computer |
|
|
not to confirm when changes were made. Default is disabled. |
|
|
|
|
BIOS Power-On |
Allows you to set the computer to turn on automatically at a time you specify. |
|
|
|
|
Onboard Devices |
Allows you to set resources for or disable Legacy devices. |
|
|
|
|
Computer Setup (F10) Utilities |
15 |
Table 2-6 Computer Setup—Advanced (for advanced users) (continued)
Bus Options |
On some models, allows you to enable or disable: |
|
● PCI SERR# Generation. Default is enabled. |
|
● PCI VGA Palette Snooping, which sets the VGA palette snooping bit in PCI configuration |
|
space; only needed when more than one graphics controller is installed. Default is disabled. |
|
|
Device Options |
Allows you to set: |
|
● Turbo Mode (enable/disable). Allows you to enable and disable the Intel Turbo Mode feature, |
|
which allows one core of the system to run at a higher than standard frequency and power if |
|
other cores are idle. Default is enabled. |
|
● Printer mode (Bi-Directional, EPP + ECP, Output Only). Default is EPP+ECP. |
|
● Num Lock State at Power-On (off/on). Default is off. |
|
● Integrated Video (enable/disable). Use this option to disable the integrated video controller |
|
when another video controller is present in the system. Default is enabled. |
|
● Internal Speaker (some models) (does not affect external speakers). Default is enabled. |
|
● NIC Option ROM Download (PXE, iSCSI, disabled). The BIOS contains an embedded NIC |
|
option ROM to allow the unit to boot through the network to a PXE server. This is typically used |
|
to download a corporate image to a hard drive. The NIC option ROM takes up memory space |
|
below 1MB commonly referred to as DOS Compatibility Hole (DCH) space. This space is |
|
limited. This F10 option will allow users to disable the downloading of this embedded NIC |
|
option ROM thus giving more DCH space for additional PCI cards which may need option |
|
ROM space. The default will be to have the NIC option-ROM-enabled. Default is PXE. |
|
● Multi-Processor (enable/disable). Use this option to disable multi-processor support under the |
|
OS. Default is enabled. |
|
● Hyper-threading (enable/disable) (some models). Use this option to disable processor hyper- |
|
threading. |
|
|
VGA Configuration |
Displayed only if there is an add-in video card in the system. Allows you to specify which VGA |
|
controller will be the “boot” or primary VGA controller. |
|
|
AMT Configuration |
Allows you to set: |
|
● AMT (enable/disable). Allows you to enable or disable functions of the embedded |
|
Management Engine (ME) such as Active Management Technology (AMT). If set to disable, the |
|
Management Engine is set to a temporarily disabled state and will not provide functions |
|
beyond necessary system configuration. Default is enabled. |
|
● Unconfigure AMT/ME (enable/disable). Allows you to unconfigure any provisioned |
|
management settings for AMT. The AMT settings are restored to factory defaults. This feature |
|
should be used with caution as AMT will not be able to provide any set AMT management |
|
functions once unconfigured. Default is disabled. |
|
● Watchdog Timer (enable/disable). Allows you to set amount of time for a operating system |
|
and BIOS watchdog alert to be sent if the timers are not deactivated. BIOS watchdog is |
|
deactivated by BIOS and would indicate that a halt occurred during execution if the alert is |
|
sent to the management console. An operating system alert is deactivated by the operating |
|
system image and would indicate that a hang occurred during its initialization. Default is |
|
enabled. |
|
|
16 |
Chapter 2 Computer Setup (F10) Utility |
This method of recovery requires that you first perform the Save to Removable Media command with the Computer Setup (F10) Utility before Restore is needed. (See Save to Removable Media on page 6 in the Computer Setup—File table.)
NOTE: It is recommended that you save any modified computer configuration settings to a USB flash media device and save the device for possible future use.
To restore the configuration, insert the USB flash media device with the saved configuration and perform the Restore from Removable Media command with the Computer Setup (F10) Utility. (See Restore from Removable Media on page 6 in the Computer Setup—File table.)
Recovering the Configuration Settings |
17 |
This chapter provides spare part information for all chassis.
Item |
Description |
Spare part number |
|
|
|
(1) |
Front bezel |
646822-001 |
|
|
|
(2) |
Access panel |
646819-001 |
|
|
|
(3) |
Power supply |
|
|
|
|
|
320W, 90% efficient |
613764-001 |
|
|
|
|
320W, standard |
613765-001 |
|
|
|
18 |
Chapter 3 Illustrated parts catalog |