Honeywell VIA-30PSE, VISTA-10SE User Manual

Security

System

User's Manual

VIA-30PSE, VISTA-10SE

®

N7229V2 Rev B. 1/97

TABLE OF CONTENTS

SYSTEM OVERVIEW......................................................................................	3
General..........................................................................................................	3
Zones.............................................................................................................	3
Burglary Protection.......................................................................................	3
Chime Feature..............................................................................................	3
Alarms...........................................................................................................	4
Fire Protection ..............................................................................................	4
Memory of Alarm .........................................................................................	4
Phone Access & Voice Response Capability .............................................	4
Paging Feature..............................................................................................	4
ABOUT THE KEYPADS ................................................................................	5
Keypad Styles ...............................................................................................	5
Keypad Types ...............................................................................................	5
FUNCTIONS OF THE KEYPAD ...................................................................	8
SECURITY CODES.......................................................................................	10
To Assign, Change, or Delete User Codes ..............................................	10
Duress Code...............................................................................................	10
To Change Your Master Code...................................................................	11
Quick Arming..............................................................................................	11
Phone Module .............................................................................................	11
ENTRY/EXIT DELAYS..................................................................................	12
General........................................................................................................	12
Exit Delay Alerting Sound ..........................................................................	12
CHECKING FOR OPEN ZONES ................................................................	13
BYPASSING PROTECTION ZONES .........................................................	14
Using the BYPASS Key..............................................................................	14
Quick Bypass..............................................................................................	15
ARMING PERIMETER ONLY (STAY).......................................................	16
ARMING PERIMETER ONLY (INSTANT)................................................	17
ARMING ALL PROTECTION (AWAY).....................................................	18

ARMING ALL PROTECTION (MAXIMUM).............................................	19
DISARMING THE SYSTEM AND SILENCING ALARMS .....................	20
EXIT ALARMS ..............................................................................................	21
CHIME MODE ...............................................................................................	21
PANIC KEYS .................................................................................................	22
OUTPUT RELAY OPTIONS........................................................................	23
TESTING THE SYSTEM ..............................................................................	24
PAGING FEATURE......................................................................................	25
TROUBLE CONDITIONS............................................................................	26
"CHECK" and "BATTERY" Displays.......................................................	26
Other Trouble Displays .............................................................................	27
Total Power Failure ...................................................................................	28
FIRE ALARM SYSTEM (IF INSTALLED) ................................................	29
Silencing Fire Alarms................................................................................	29
Manually Initiating a Fire Alarm................................................................	30
NFPA RECOMMENDATIONS ON SMOKE DETECTORS ...................	31
EMERGENCY EVACUATION ....................................................................	32
QUICK GUIDE TO SYSTEM FUNCTIONS...............................................	33
SUMMARY OF AUDIBLE/VISUAL NOTIFICATIONS ...........................	34
Alpha Display Keypads..............................................................................	34
Fixed-Word Display Keypads...................................................................	35
PROTECTION ZONES LIST .......................................................................	36
OWNER’S INSURANCE CREDIT REQUEST FORM ............................	37
CANADIAN (DOC) STATEMENT.............................................................	39
FCC STATEMENTS.....................................................................................	40
LIMITATIONS STATEMENT ......................................................................	42
SERVICING INFORMATION ......................................................................	43
WARRANTY .................................................................................	Back Cover

This manual is a step-by-step guide that will aquaint you with the system's features and benefits. It defines the components and their functions, describes their operation, and provides clear step-by-step instructions for normal and emergency procedures.

Keep this manual in a convenient place so that you can refer to it as necessary.

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SYSTEM OVERVIEW

General Congratulations on your ownership of an Ademco Security System. You've made a wise decision in choosing it, for it represents the latest in security protection technology today, including microcomputer technology to monitor all system status. Ademco is the world's largest manufacturer of security systems and millions of premises are protected by Ademco systems.

Basically, this system offers you three forms of protection: burglary, fire and emergency. Your system may consist of at least one keypad which provides full control of system operation, various sensors such as motion detectors and door and window sensing devices, plus a selected number of strategically placed smoke or combustion detectors designed to provide early warning in case of fire. Your system may also have been programmed to automatically transmit alarm or status messages over the phone lines to a central alarm monitoring station.

All system functions are controlled by your keypad(s), which are described in the next section, ABOUT THE KEYPADS.

Zones Your system's sensing devices have been assigned to various "zones". For example, the sensing device on your Entry/Exit door may have been assigned to zone 06, sensing devices on windows in the master bedroom to zone 10, and so on. These zone numbers will appear on the display when an alarm or trouble condition occurs.

Burglary Protection The burglary protection portion of your system must be turned on or "armed" before it will sense burglary alarm conditions and sound an alarm. Your system can be armed in one of four modes: STAY, AWAY, INSTANT and MAXIMUM. Refer to the ARMING THE SYSTEM sections for instructions in using these modes of operation.

Chime Feature Your system can be set to alert you to the opening of a door or window while it is disarmed by using the CHIME mode. In this mode, three tones will sound at the Keypad(s) whenever a door or window is opened.

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SYSTEM OVERVIEW

Alarms When an alarm occurs, both the keypad and external sounders will sound, and a message at the keypad will identify the zone(s) causing the alarm. In addition, if your system is connected to a central monitoring station, an alarm message will be sent. To stop the alarm sounding, you simply disarm the system.

Fire Protection When an alarm or trouble condition occurs, the keypad displays the number(s) of the zone(s) that caused the problem, and displays the type of alarm or trouble (ex. FIRE, ALARM, CHECK). The display remains until it is cleared by entering the OFF sequence (security code + OFF key) twice.

Phone Access & Your system may include a phone module that will permit you to access the system via a Voice Response Touch-tone phone, either on-premises or by call-in when away. The phone access

Capability feature will enable you to do the following:

(Optional) • Receive synthesized voice messages over the telephone regarding the status of the security system.

•Arm and disarm the system and perform most function commands via the telephone, with voice confirmation provided after each command entry.

Paging Feature If the paging feature has been programmed for your system, your pager will respond to certain conditions as they occur in your system, and display code numbers indicating the type of condition that has occurred.

For detailed information, refer to PAGING FEATURE on page 25.

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ABOUT THE KEYPADS

General Your keypads allow you to control all system functions. The keypads feature a telephone style (digital) keys and a Liquid Crystal Display (LCD) which shows the nature and location of all occurrences.

The keypads feature a built-in sounder which emits alarm sounds during alarm and trouble conditions, and produces warning tones during entry and exit, delay periods (if soprogrammed). The sounder also provides acknowledgment tones when keys are pressed, and confirmation tones for successful command entries.

Keypad Styles There are various styles of keypads, any of which may have been used in your system (see page 7). Although different in appearance, all styles are functionally the same, except for their display windows (see “Keypad Types” below). The keys on some keypads are located behind a flip-down cover which can be removed, if desired.

Keypad Types There are two basic types of keypads, Alpha and Fixed-Word, either of which may have been used in your system.

•Alpha Keypads

These feature a 2-line, 32 character alphanumeric Liquid Crystal Display (LCD) which can display the nature and location of all occurrences in friendly English.

•Fixed-Word Keypads

These are functionally similar to the Alpha Keypads, except that their LCD display uses pre-designated (fixed) words to identify the nature and location of occurrences. Words displayed on all Fixed-Word keypads are the same, except that their location in the display window will vary with different models (see Styles A and B on page 6).

Unless stated otherwise, all commands and procedures described herein apply equally to all keypads.

Typical displays that would appear on both Alpha and Fixed-Word keypads are depicted throughout this manual.

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ABOUT THE KEYPADS

Fixed-Word Keypad Displays

AWAY	All burglary zones, interior & perimeter, are armed.
S T A Y	Perimeter burglary zones, such as windows and
	doors are armed.
INSTANT	Perimeter burglary zones armed and entry delay is
	turned off.
B Y P A S S	One or more burglary protection zones have been
	bypassed.
NOT R E A D Y	Appears when burglary portion of the system is
	not ready for arming (due to one or more open
	protection zones).
R E A D Y	The burglary portion of the system is ready to be
	armed.
NO A C	Appears when AC power has been cut off.
	System is operating on backup battery power.
A C	Appears when AC power is present.
CHIME	Appears when the CHIME feature is ON.
B A T	Low system battery (if no zone number is shown),
	or Low battery condition in a wireless sensor
	(if zone number is also shown).

			00			AWAY	NO AC
						STAY	CHIME
						INSTANT	BAT
			ALARM
						BYPASS
			CHECK
			FIRE			NOT READY
						STYLE A
					AWAY		NO AC
	000
						BYPASS	NOT READY
ALARM STAY							CHIME BAT
FIRE CHECK INSTANT
						STYLE B

FIXED-WORD KEYPAD D I S P L A Y S

A L A R M Appears when an intrusion has been detected and the system is armed (also appears during a Fire alarm). Accompanied by the ID # of the zone in alarm.

C H E C K Appears when a malfunction is discovered in the system at any time or if a fault is detected in a FIRE zone at any time or in a DAY(Trouble)/NIGHT(Alarm) burglary zone during a disarmed period. Accompanied by a display of zone number in trouble.

F I R E Appears when a fire alarm is present. Accompanied by a display of the zone # in alarm.

– 6 –

ABOUT THE KEYPADS

KEYPADS WITH FLIP-DOWN KEY COVERS ARE SHOWN WITH COVER REMOVED

OFF AWAY STAY

1 2 3

MAX TEST BYPASS

4

5

6

INSTANT CODE CHIME

7 8 9

READY

* 0 #

6139 ALPHA KEYPAD

AWAY

NO AC

00

AWAY

NO AC

ARMED

STAY

CHIME

ARMED

BYPASS

ALARM

INSTANT

BAT

NOT READY

CHECK

BYPASS

READY

ALARM STAY

CHIME BAT

READY

FIRE

NOT READY

FIRE CHECK INSTANT

OFF

AWAY

STAY

OFF

AWAY

STAY

1

2

3

A

1

2

3

MAX

TEST

BYPASS

MAX

TEST

BYPASS

4

5

6

4

5

6

B

INSTANT

CODE

CHIME

INSTANT

CODE

CHIME

7

8

9

C

7

8

9

READY			READY
*	0	#
			*	0	#
	PANIC			PANIC

6127/6128

6137

FIXED-WORD KEYPADS

– 7 –

FUNCTIONS OF THE KEYPAD

	1	DISPLAY WINDOW. Alpha Keypads: A 2-line, 32-			10. CHIME KEY: Turns CHIME mode on and off. When on, the
		character Liquid Crystal Display (LCD).		Displays protection		opening of windows or doors while the system is disarmed
		point identification, system status, and messages. Fixed-				will sound 3 beeps at the keypad(s).
		Word Keypads: Display protection zone ID and system						READY KEY: Displays all open protection zones.
					11.
		status messages using pre-designated words (see page 6).
	2.	OFF KEY: Disarms burglary portion of the system, silences
					12.		#	KEY: "Quick Arm" key permits ARMING of the sys-
		alarms	and audible trouble indicators,	and clears visual
						tem without use of a security code (if so programmed).
		display after problem's correction.
						KEYS 0–9† : Used to enter your security code(s).
	3.	AWAY KEY: Arms the entire burglary system, perimeter and			13.
		interior.			14.	READY INDICATOR: (GREEN) Lit when the system is
	4.	STAY KEY: Arms perimeter portion of burglary system only.				ready to be armed (no faults present). While the system is
		Interior protection is not armed, which allows movement within				disarmed, this indicator will go on and off as protection
		premises without causing alarm.				zones are closed and opened.
	5.	MAXIMUM KEY: Arms in manner similar to AWAY mode,				Note: On some keypads there is, instead, a POWER
						INDICATOR (Green) which is lit when AC power is present. If
		but without the entry delay feature, thus providing maximum
						the indicator is off, the system may still be operating, but on
		protection. An alarm will occur immediately upon opening any
						its backup battery power.
		protection point, including the main door.
					15. ARMED INDICATOR: (RED) Lit when the system has
	6.	TEST	KEY: Tests the system and	alarm sounder if
						been armed (STAY, AWAY, INSTANT or MAXIMUM).
		disarmed. Refer to TESTING THE SYSTEM section for test
					16.	INTERNAL SOUNDER: The built-in keypad sounder
		procedures.
	7.	BYPASS KEY: Removes individual protection zones from				mimics the alarm sounder during alarms, and will also "beep"
						during certain system functions.
		being monitored by the system.
					17.	EMERGENCY (PANIC) KEYS:
	8.	INSTANT KEY: Arms in manner similar to STAY mode, but
						Individual keys A, B, and C (key D not used).
		without the entry delay feature. Entering via the entry/exit
						On some keypads, these keys are not present and certain
		door will cause an instant alarm.
						key pairs may be available for emergency functions.
	9.	CODE KEY: Used to assign additional user codes for other
						For further information, refer to the PANIC KEYS section.
		users of the system.

† Note: Keys [1] through [9] each perform their associated companion functions (OFF, AWAY, STAY, etc.) when preceded by an entry of the security code (as described later).

– 8 –

1

5

2

3

						4
						6
			OFF	AWAY	STAY	7
	15	A	1	2	3	9
			MAX	TEST	BYPASS
		B	4	5	6
	SHOWN WITH		INSTANT	CODE	CHIME	10
		C	7	8	9
	FLIP-DOWN
	KEY COVER		READY	0	#
	REMOVED		*			12
	17	8	11		13

TYPICAL ALPHA KEYPAD

Fixed-Word Keypads are functionally similar, except for screen displays (see page 6).

IMPORTANT!: When entering codes and commands, sequential key depressions must be made within 2 seconds of one another. If 2 seconds elapses without a key depression, the entry is aborted and must be repeated from its beginning.

– 9 –

General

To Assign, Change, or Delete User Codes

It is recommended that obvious codes such as 1-1-1-1 or 1-2-3-4 not be assigned.

Temporary users should not be shown how to use any system function that they do not need to know (e.g., how to bypass protection zones).

Duress Code

SECURITY CODES

At the time of installation, your installer programmed a personal four-digit Master code, known only to you and yours. This code is used to perform most system functions, including arming and disarming of the system. As an additional safety feature, temporary User Codes can be assigned for use by those not having a need to know the Master code. Note that the Master code remains in effect even when other user codes are assigned.

IMPORTANT! When performing any of the procedures that follow, do not allow more than 2 seconds to elapse between steps, otherwise the entry will be aborted, and the procedure must be repeated from its beginning.

The Master security code can be used to assign up to 4 secondary User codes. It can also be used to change any User code or to remove (delete) any secondary User code from the system.

To Assign or Change a User Code:

1.Enter your Master code and press the CODE [8] key.

2.Enter the single-digit User Number for whom a code is to be assigned or changed (User Nos. 3 to 6 may be assigned.)

3.Enter the desired 4-digit code for use by that User Number. The keypad will beep once when a User code has been successfully entered.

To Delete a User Code:

Perform steps 1 and 2 above and then stop. In a few moments, the keypad will beep once, indicating that the existing code has been deleted.

This feature is intended for use when you are forced to disarm or arm the system under threat. When used, the system will act normally, but can silently notify the central station of your situation, if that service has been provided.

The Duress code may be any 4-digit code assigned to User Number 8.

– 1 0 –

Duress Code

(Continued)

To Change Your Master

Code

SECURITY CODES (Continued)

To program a Duress code:

Enter your Master Code + 8 + 8 + [desired 4-digit duress code]. The keypad will beep once.

Note: The Duress code must differ from the Master Code or any other User’s Code.

To change the Duress code:

Enter Master Code + 8 + 8 + [new 4-digit duress code].

To delete the Duress code:

Enter your Master Code + 8 + 8, and then stop. When the keypad beeps once it signifies that the code has been deleted.

1.Enter your Master code and press the CODE [8] key.

2.Enter “2”.

3.Enter your new Master code.

4.Enter your new Master code again. The keypad will beep 3 times, indicating acceptance.

Quick Arming

Ask your installer if "Quick Arming" is active for your system; if so, check here:

Phone Module

Ask your installer if your system includes a phone module; if so, check here:

If your system supports "Quick Arming", the "#" key can be pressed in place of the security code when arming the system. The security code is always required, however, when disarming the system.

If your system includes a phone module, your installer will have programmed a 2-digit phone access code for your system. Be sure to obtain this phone code from your installer.

Complete information regarding the use of this phone access feature is provided in a separate manual entitled PHONE ACCESS USER'S GUIDE, which accompanies the phone module.

– 1 1 –

ENTRY/EXIT DELAYS

General Information Your system has preset time delays, known as exit delay and entry delay. When you arm your system, exit delay gives you time to leave through the entry/exit door without setting off an alarm. Entry delay gives you time to disarm the system when you re-enter through the entry/exit door. The system must be disarmed, however, before the entry delay period ends, or an alarm will occur. The keypad will beep slowly during the entry delay period, reminding you to disarm the system.

You can also arm the system with no entry delay at all by using either INSTANT or MAXIMUM arming modes. These modes can provide greater security while you are sleeping or while you are away for extended periods of time.

See your installer for your delay times and record them here:

Exit Delay:

seconds

Entry Delay:

seconds

Remember, there will be no entry delay when arming INSTANT or MAXIMUM.

Exit Delay When arming AWAY (see page 18) or MAXIMUM (see page 19), slow beeps will sound Alerting Sound from the keypad(s) during the exit delay, turning to fast beeps during the final five

seconds of the exit delay time.

Ask your installer if this feature is active for your system, and if so, check here:

– 1 2 –

CHECKING FOR OPEN ZONES

Using the

READY Key

Before arming your system, all protected doors, windows and other protection zones must be closed or bypassed (see BYPASSING PROTECTION ZONES section), otherwise the keypad will display a "Not Ready" message, and if your keypad has a READY indicator light, it will not be lit. The READY key can be used to display all faulted zones, making it easier for you to secure any open zone.

To display faulted zones, simply press and release the READY [ ] key (do not enter code first).

Secure or bypass the zones displayed before arming the system.

A "Ready" message will be displayed when all protection zones have been either closed or bypassed and the keypad's READY indicator light (if present) will be lit. The system can then be armed. if desired.

READY

TO DISPLAY OPEN ZONES, PRESS THE

KEY.

TYPICAL DISPLAYS

TYPICAL DISPLAYS

INDICATING OPEN PROTECTION ZONE

TYPICAL DISPLAYS

WHEN NOT READY TO ARM

(AFTER PRESSING READY KEY)

INDICATING "READY TO ARM"

DISARMED - PR ES S

FAULT 06 FRONT

**** DISARMED ****

TO S HO W F AU LTS

UPSTAIRS BEDROOM

RE ADY TO ARM

ALPHA

ALPHA

ALPHA

AC

06

AC

AC

NOT READY

NOT READY

READY

FIXED-WORD

FIXED-WORD

FIXED-WORD

– 1 3 –

BYPASSING PROTECTION ZONES

Using the

6 BYPASS Key

LIMITATION

The system will not allow fire zones to be bypassed.

All bypasses are removed when an OFF sequence (security code plus OFF) is performed.

This key is used when you want to arm your system with one or more zones intentionally unprotected. The system must be disarmed first.

1.Enter your security code and press the BYPASS key.

2.Enter the zone number(s) for the zone(s) to be bypassed (e.g., 06, 10, 13, etc.).

Single digit zone numbers must be preceded by a zero (e.g. 05, 06).

3.When finished, the keypad will momentarily display a "Bypass" message for each bypassed zone number. Wait for these zones to be displayed, to confirm their bypass.

4.Arm the system as usual.

Bypassed zones are unprotected and will not cause an alarm if violated while your system is armed.

TO BYPASS ZONES:

•Enter Code.

•Press Bypass Key.

•Enter Zone Nos.

•Wait For Bypassed Zones To Be Displayed.

•Arm System As Usual.

TYPICAL MOMENTARY DISPLAYS

OF BYPASSED ZONE

BYPASS 06 FRONT UPSTAIRS BEDROOM

ALPHA

AC

06 BYPASS

FIXED-WORD

– 1 4 –