Hobart ML-29268 User Manual

Access PrePack System

Operator Manual

ML-29268	EPP Printer
ML-29269	EPCP Console

701 S. RIDGE AVENUE TROY, OHIO 45374 www.hobartcorp.com

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Access PrePack System Operator Manual

TABLE OF CONTENTS

Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

FCC Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Verify Correctness of Weight and Price. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Operator Manual Terminology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Chapter 2: Understanding the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Console Communication Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Using the Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Chapter 3: Using the Access PrePack System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Power Up the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Logging onto the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1 Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2 Operator Main Menu Screen Softkeys and Flashkeys . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3 Run Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4 Modifying the Run Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5 Automatic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 Using Automatic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6 Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10 Running a Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11 Using the Operator Main Menu Screen Drop-Down Menus . . . . . . . . . . . . . . . . . . . . .3-12 Product Drop-Down Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-13 Settings Drop-Down Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18 Help Drop-Down Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-22

Chapter 4: Maintenance & Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Removing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Loading Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Setting the Label Size Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1

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Table of Contents

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Chapter 1: Introduction

Introduction

Welcome	The Access PrePack System was designed as a meat room or pro-
	duce back room scale. It gives you merchandising capabilities
	with multiple fonts, graphics, and label types.

	Access PrePack System
	All necessary operator data appears on the touch screen.
FCC Note	This equipment has been tested and found to comply with the
	limits for a Class A digital device, pursuant to Part 15 of the FCC
	rules. These limits are designed to provide reasonable protection
	against harmful interference when the equipment is operated in a
	commercial environment. This equipment generates, uses and can
	radiate radio frequency energy and, if not installed and used in
	accordance with the instruction manual, may cause harmful inter-
	ference to radio communications. Operation of this equipment in
	a residential area is likely to cause harmful interference; in which
	case, the user will be required to correct the interference at their
	own expense.

Verify Correctness of

Weight and Price

Routinely verify label information. Check the multiplication of price per pound times weight, and check the scale weight against printed label weight. Weigh the same package several times to verify outcome consistency. Packages that weigh near the middle of the 0.01 lb. increment will normally vary up or down by

0.01 lb. Greater variation than 0.01 lb indicates the system needs adjustment. In such a case, or whenever necessary, contact your local Hobart Representative.

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Introduction

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Operator Manual Terminology		This manual uses the following terminology for keystrokes and
		data manipulation procedures:
		• The word TYPE means to touch a series of keys on the Oper-
		ator Screen Numeric Keypad or the Operator Screen Alpha
		Keyboard.
		• The word TOUCH means to activate an entry shown on the
		Operator Display screen.
		• The word SELECT means to activate one item from a list
		brought up on the Operator Screen.
		The following special instructions are used in the manual:
		Note
		A Note is information that you need to know, but is not an actual
		step in the process.
		Tip
		A Tip is additional information that may be useful when you are
		using the system.
		Look At This
		Look At This is information to alert you that you may be doing
		something that will permanently alter your system.

Introduction

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Chapter 2: Understanding the System

Understanding the System

The Access EPP Scale System can store information on thousands of products. Retail store information required for product handling and processing, such as PLU number, UPC number, Pricing, Tare, and Self Life is included. Consumer information describing products, such as NutriFacts, Safe Handling, Expanded Text, Health Tips, Meal Planners, Recipes, Cooking Instructions, and Merchandising Graphics is also included.

The scale should be installed and moved only by qualified Hobart Service Technicians. The system can operate in a temperature range from 32°F to 104°F (0°C to 40°C).

The following topics are discussed in this chapter:

		Electrical Connections
		Console Communication Connections
		Using the Console
Electrical Connections	A power cord is located on the back of the printer. Electric power
	of 120 or 208/240 volts, 50 or 60 Hz, 1 phase (2-wire plus
	ground) is required.
Console Communication	On the Access PrePack System, in addition to the electrical con-
Connections	nections, there are several ports that can be configured:
	•	RJ-45 Jack for an Ethernet Connector (TCP/IP)
		–OR–
	•	Wireless TCP/IP (located on the top of the console).
	•	2 Type A USB Ports
Using the Console	Console features:
	•	Operator Main Menu Screen - a touch-activated screen that
		provides access to product data and displays information to
		the user.

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Operator Main Menu Screen	The Operator Main Menu Screen is a touch screen that enables
	you to enter information and move through the display screens.

Attributes	Functions
Softkeys	The softkeys on the Operator Main Menu Screen are used to access the drop-down
	menus, which show the subcategories of data available for selection.
Check Box	A check box enables or disables optional functions. A check mark or circle appears in
	the box when a function is enabled.
Text Box	A text box is a field into which you enter data.
Grayed Field	A grayed field indicates the field is not available for the current screen or transaction.
Flashing Cursor	The flashing cursor in a text box indicates that the field is currently activated and is
	available for data entry.
Light Blue Highlighted	A drop-down menu subcategory shown in light blue indicates the drop-down menu
Drop-Down Menu	subcategory has been activated and can be selected.
Flashkeys	The Flashkeys provide quick access to frequently used products and functions.
Numeric Keypad	The numeric keypad appears on the screen when numeric data is to be entered.
Alpha Keyboard	The alpha keyboard appears on the screen when alpha data is to be entered.

Understanding the System

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Chapter 3:

Chapter 3: Using the Access PrePack System

Using the Access PrePack

System

Power Up the System	To power up the Access PrePack System, use the on/off switch
	located on the back of the printer.
Logging onto the System	The Access PrePack System may require each operator to login
	before use. Not all system are setup to have operator’s login.
	The instructions for using this system are detailed in this chapter.
	To login to the system you should be at the Operator Login
	Screen shown below.

To Login to the System: TOUCH the Operator ID field and

TYPE your Operator ID. You should now be on the Operator

Main Menu Screen.

To Logoff the Operator Main Menu Screen: TOUCH Logoff on the Operator Main Menu Screen. No further action is required. The Operator Login Screen will be displayed.

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Shutting Down the System	The Shutdown feature is designed to stop all internal functions.
	Shutdown is required before power can be disconnected from the
	system.
	To Shutdown the System:
	1.	From the Operator Main Menu Screen, TOUCH System.
	2.	From the System Menu, TOUCH Shutdown. A screen will
		appear and ask, “Are you sure you want to shutdown?”
	3.	TOUCH OK. A screen will appear and say, “The scale is
		shutting down. Please wait....”

Look At This

Shutdown may take a few minutes to complete depending on the size of the database in the scale. DO NOT disconnect power to the system during shutdown.

4.When the shutdown is complete, a screen will appear and say, “The scale has been shutdown. You may remove power from the scale.

–OR–

Press REBOOT to reboot now.”

5.Remove power by using the on/off switch on the back of the printer.

Look At This

Do not remove power from the system by unplugging it. Always use the on/off switch on the back of the printer to power down the system.

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Operator Main Menu Screen

Softkeys and Flashkeys

The Operator Main Menu Screen Softkeys provide access to drop-down menus showing available functions. The use of these keys, the screens accessed, and the functions performed through these keys are described in next section of this manual.

Note

The Product Softkey will only be available when a PLU is entered.

Flashkeys are the keys located below the Operator Main Menu Screen softkeys. These keys are configured individually for each system to provide quick access to products and functions frequently used.

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Run Screen	The Run Screen displays product information for the PLU that is
	entered. The type of data displayed depends upon the product
	weigh type of the PLU.
	The Run Screen displays the following product information, if
	applicable:

• Enter PLU Number

• Product Description

• Shelf Life Days (toggles to Sell By Date)

• Product Life Days (toggles to Best Before Date)

• Country of Origin Text (COOL)

•	Tracking Number
•	Product Image (optional)
•	UPC Number
•	Net Weight
•	Total Price
•	Print
•	Film Tension (wrapper)
•	Film Width (wrapper)

• Automatic Label Apply (toggles on/off)

• Automatic Wrap (toggles on/off)

• Automatic Label Print (toggles on/off)

• Tare (if applicable)

• Unit Price (if applicable)

• By Count (if applicable)

• Exception Price (if applicable)

• Volume (if applicable)

Note

System configuation may show different options.

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Modifying the Run Screen		The operator can modify certain settings that display on the Run
		Screen. Only text fields with a white background can be
		modified. Text fields with a blue background cannot be edited
		and provide information only.
		Note
		• Changes made at the Run Screen will be in effect for the
		current product only. The scale will revert to the system
		default settings when a different PLU is entered.
		• The Apply button, Wrap button, and Wrapper settings are
		only displayed on the Run Screen when a wrapper is
		attached to the system.

To change Text Field values: TOUCH the text field and SELECT the setting from the list –OR– TYPE the change on the pop-up Numeric Keypad or Alpha Keyboard. TOUCH Enter. The value change will be displayed in the text field.

To change the Film Tension setting: TOUCH the Film Tension field. The settings of High, Medium, and Low will be displayed. SELECT the desired setting. The setting selected will be displayed in the Film Tension field.

To change the Film Width setting: TOUCH the Film Width field. The settings of Narrow, Wide, and Automatic will be displayed. SELECT the desired setting. The setting selected will be displayed in the Film Width field. In the Automatic setting the system will sense the film width needed.

To change COOL: TOUCH the Country of Origin Text field. You should now be on the COOL Screen. See Product Drop-Down Menu - COOL Screen for information about modifying COOL. The setting changes made will be displayed on the Run Screen.

To change Automatic functions: TOUCH the automatic buttons on the screen to turn them on or off. If the indicator is green, then it is in automatic mode. If the indicator is red, then it is in manual mode. See Automatic Settings for more information about the automatic functions available on the Access PrePack System.

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Automatic Settings		The Run Screen has settings for automatic or manual modes. In
		Automatic Mode the operation will be performed without the
		operator touching PRINT, as is required in Manual Mode. Auto-
		matic Mode is changed with the Apply, Wrap, and Label buttons.
		The button is in the Automatic Mode when the indicator is green
		and in Manual Mode when the indicator is red.
		Note
		The Apply and Wrap buttons are only displayed on the Run
		Screen when a wrapper is included in the system configuration.
Using Automatic Mode		There are different automatic modes available for use with the
		Access PrePack System. If your system is attached to an
		automatic wrapper you will have more functions available.
		The automatic functions are:
		Automatically Wrap, Print and Apply Label
		Automatically Print Label Only
		Automatically Print and Apply Label, No Wrap (Prepackaged
		Products)
		Automatically Wrap Only

Automatically Wrap, Print and

Apply Label

To wrap the product and print and apply a label in Automatic Mode: TOUCH the Apply, Wrap, and Label buttons until the indicators are green. The Enter PLU text background color is green.

A product is placed on the wrapper scale. The product will run through the wrapper and will be wrapped. A label will be printed when a stable weight has been sensed by the scale. The label will be applied to the product as the product emerges from the wrapper.

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