SL-950TV-IPI-E
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09 1
• DO NOT store or use gasoline or other fl am-
mable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas suppli-
er’s instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency , or the
gas supplier.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
Owner’s Manual
Installation and Operation
DO NOT DISCARD THIS MANUAL
NOTICE
Installation and service of this appliance should be
performed by qualifi ed personnel. Hearth & Home
Technologies suggests NFI certifi ed or factory trained
professionals, or technicians supervised by an NFI
certifi ed professional.
• Leave this manual with
party responsible for use
and operation.
DO NOT
DISCARD
WARNING
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
In the Commonwealth of Massachusetts installation must be
performed by a licensed plumber or gas fi tter.
A CO detector shall be installed in the room where the appliance
in installed.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
Models:
SL-550TV-IPI-E
SL-750TV-IPI-E
SL-950TV-IPI-E
Para obtener un ejemplar en Español de este
Manual del propietario, visite www.heatnglo.com.
Pour demander un exemplaire en français de ce Manuel
du propriétaire, visitez www.heatnglo.com.
Î
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/092
Listing Label Information/Location
Model Name: ___________________________________________ Date purchased/installed: __________________
Serial Number: __________________________________________ Location on fi replace: _____________________
Dealership purchased from: _______________________________ Dealer Phone: __________________________
Notes: _______________________________________________________________________________________
_____________________________________________________________________________________________
A. Congratulations
Congratulations on selecting a Heat & Glo gas fi replace, an
elegant and clean alternative to wood burning fi replaces.
The Heat & Glo gas fi replace you have selected is designed
to provide the utmost in safety, reliability, and effi ciency.
As the owner of a new fi replace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
Your new Heat & Glo gas fi replace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of fi replace products!
We recommend that you record the following pertinent
information about your fi replace.
The model information regarding your specifi c fi replace can be found on
the rating plate usually located in the control area of the fi replace.
Homeowner Reference Information
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
Gas and Electric
Information
Serial Number
Type of Gas
Model Number
NotNot for for use use withwith solid solid fuel.fuel.
((NeNe doitdoit pas pas entre entre utilise utilise avecavec un un combustible combustible solide).solide).
ThisThisappliance appliance mustmust bebe installed installed inin accordanceaccordance withwith local local codes,codes, ifif any;any;ififnot,not, follow follow ANSIANSI Z223.1Z223.1
ininthe the USA USA oror CAN/CGA CAN/CGA B149 B149 installation installation codes.codes. (Installer (Installer l’appareill’appareilselon selon leslescodes codes ouou reglementsreglements
locauxl ocaux ou,ou, enen l’absencel’absence dede telstels reglements, reglements, selon selon les les codescodes d’installationd’installation CAN/CGA-B149.)CAN/CGA-B149.)
Type Ty pe ofof Gas Gas (Sorte(Sorte DeDe Gaz)Gaz)::
NNAATURALTURAL GASGAS
MADEMADE ININ USAUSA
Minimum Minimum Permissible Permissible Gas Gas SupplySupplyfor for PurposesPurposes ofof Input Input Adjustment.Adjustment.
ApprovedApproved Minimum Minimum (De (De Gaz)Gaz)AcceptableAcceptable 0.00.0 inin w.c.w.c. (Po.(Po.Col.Col. d’eau)d’eau)
Maximum Maximum PressurePressure(Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po.Col.Col.d’eau)d’eau)
Maximum Maximum ManifoldManifoldPressurePressure (Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po.Col.Col. d’eau)d’eau)
Minimum Minimum ManifoldManifold PressurePressure(Pression)(Pression) 0.00.0 inin w.c.w.c. (Po.(Po.Col.Col. d’eau)d’eau)
Model:Model:
(Modele):(Modele):
SerialSerial
(Serie):(Serie):
ANSIANSIZ21XX-XXXXZ21XX-XXXX · · CSA CSA 2.XX-MXX2.XX-MXX · · UL307BUL307B
XXXXXXXXXXXXXXXX
ININCANADACANADA
ALTITUDE:ALTITUDE: 0-0000 0-0000 FT.FT. 0000-0000FT.0000-0000FT.
MAX.MAX.INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
MIN.MIN. INPUT INPUT BTUH:BTUH: 00,00000,000 00,00000,000
ORIFICE ORIFICE SIZE:SIZE: #XXXXX#XXXXX #XXXXX#XXXXX
XXXXXXXXXXXXXXXX
Total Total ElectricalElectrical Requirements: Requirements: 000Vac, 000Vac, 00Hz.,00Hz., lessless thanthan 0000 AmperesAmperes
This product may be covered by one or more of the following patents: (Nos produits sont couverts par un ou plusieurs des brevets suivants): (United States)
4593510,4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356,5341794,5347983, 5429495,
5452708,5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485,5931661,5941237, 5947112,5996575,6006743, 6019099, 6048195,
6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2,
6729551, 6736133, 6748940, 6748942, D320652, D445174, D462436; (Canada)1297749, 2195264, 2225408; or other U.S. and foreign patents pending (ou
autresbrevetsamericainsetetrangersenattente).
Heat & Glo, a brand of Hearth & Home Technologies, Inc.
7571 215th Street West, Lakeville, MN 55044
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09 3
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1 Listing and Code Approvals
A. Appliance Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. Tempered Glass Specifi cations . . . . . . . . . . . . . . . . . . . . . 7
C. BTU Specifi cations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
D. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . 8
E. Non-Combustible Materials Specifi cation. . . . . . . . . . . . . . 8
F. Combustible Materials Specifi cation . . . . . . . . . . . . . . . . . 8
G. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
User Guide
2 Operating Instructions
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
C. Fan Kit (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
D. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
E. Decorative Doors and Fronts . . . . . . . . . . . . . . . . . . . . . . 10
F. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
G. Remote Controls, Wall Controls and Wall Switches . . . . . 10
H. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . 10
I. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 11
J. After Fireplace is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
K. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 12
3 Maintenance and Service
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 13
B. Maintenance Tasks-Qualifi ed Service Technician . . . . . . 14
Installer Guide
4 Getting Started
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 16
B. Design and Installation Considerations . . . . . . . . . . . . . . 17
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 17
D. Inspect Appliance and Components . . . . . . . . . . . . . . . . . 17
E. Negative Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
5 Framing and Clearances
A. Selecting Appliance Location . . . . . . . . . . . . . . . . . . . . . . 19
B. Constructing the Appliance Chase . . . . . . . . . . . . . . . . . . 20
C. Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
D. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 21
6 Termination Locations
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 22
7 Vent Information and Diagrams
A. Vent Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
B. Vent System Confi guration . . . . . . . . . . . . . . . . . . . . . . . . 23
8 Vent Clearances and Framing
A. Pipe Clearances to Combustibles . . . . . . . . . . . . . . . . . . 24
B. Wall and Ceiling Penetration Framing . . . . . . . . . . . . . . . 24
C. Vertical Penetration Framing . . . . . . . . . . . . . . . . . . . . . . 24
9 Appliance Preparation
A. Installing Outside Air Kit Damper Assembly . . . . . . . . . . . 25
B. Gas and Electrical Connections . . . . . . . . . . . . . . . . . . . . 25
C. Securing and Leveling the Appliance . . . . . . . . . . . . . . . . 25
10 Installing Vent Pipe
A. Assembly of Vent Sections . . . . . . . . . . . . . . . . . . . . . . . . 26
B. Attaching Vent to Firebox . . . . . . . . . . . . . . . . . . . . . . . . . 26
C. Securing Vent Sections . . . . . . . . . . . . . . . . . . . . . . . . . . 26
D. Install Attic Insulation Shield . . . . . . . . . . . . . . . . . . . . . . . 26
11 Gas Information
A. Fuel Conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
B. Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
D. High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . 27
12 Electrical Information
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
B. Intellifi re Ignition System Wiring . . . . . . . . . . . . . . . . . . . . 28
C. Optional Accessories Requirements . . . . . . . . . . . . . . . . 28
D. Electrical Service and Repair . . . . . . . . . . . . . . . . . . . . . . 28
E. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 30
F. Wall Switch Installation for Fan (Optional) . . . . . . . . . . . . 30
13 Finishing
A. Mantel and Wall Projections . . . . . . . . . . . . . . . . . . . . . . . 31
B. Facing Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/094
Î = Contains updated information.
14 Appliance Setup
A. Remove Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 33
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 33
C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
E. Lava Rock, Mineral Wool/Ember Placement . . . . . . . . . . 33
F. Install the Log Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 34
G. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
H. Install the Mesh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
I. Install Trim and/or Surround . . . . . . . . . . . . . . . . . . . . . . . 36
J. Install Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
K. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
15 Troubleshooting
A. Intellifi re Ignition System . . . . . . . . . . . . . . . . . . . . . . . . . 37
16 Reference Materials
A. Appliance Dimension Diagram . . . . . . . . . . . . . . . . . . . . . 39
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09 5
B. Limited Lifetime Warranty
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/096
B. Limited Lifetime Warranty (continued)
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09 7
B. Tempered Glass Specifi cations
Hearth & Home Technologies appliances manufactured
with tempered glass may be installed in hazardous loca-
tions such as bathtub enclosures as defi ned by the Con-
sumer Product Safety Commission (CPSC). The tempered
glass has been tested and certifi ed to the requirements
of ANSI Z97.1 and CPSC 16 CFR 1202 (Safety Glazing
Certifi cation Council SGCC# 1595 and 1597. Architectur-
al Testing, Inc. Reports 02-31919.01 and 02-31917.01).
This statement is in compliance with CPSC 16 CFR Sec-
tion 1201.5 “Certifi cation and labeling requirements”
which refers to 15 U.S. Code (USC) 2063 stating “…Such
certifi cate shall accompany the product or shall otherwise
be furnished to any distributor or retailer to whom the
product is delivered.”
Some local building codes require the use of tempered
glass with permanent marking in such locations. Glass
meeting this requirement is available from the factory.
Please contact your dealer or distributor to order.
C. BTU Specifi cationsA. Appliance Certifi cation
NOT INTENDED FOR USE AS A PRIMAR Y HEAT SOURCE.
This appliance is tested and approved as either supplemen-
tal room heat or as a decorative appliance. It should not be
factored as primary heat in residential heating calculations.
1
1
Listing and Code Approvals
MODELS: SL-550TV-IPI-E, SL-750TV-IPI-E, SL-950TV-IPI-E
LABORATORY: Underwriters Laboratories, Inc. (UL)
TYPE: B-Vent Gas Appliance
STANDARD: ANSI Z21.50-2007 • CSA 2.22-2007
Model(s)
U.S. (0-2000 ft.) or Canada (2000-4500 ft.)
Maximum
Input BTU/h
Minimum
Input BTU/h
Orifi ce
Size
(DMS)
SL-550TV-IPI-E
US
21,100 14,700 44
CAN
18,990 13,230 45
SL-550TV-IPI-E (LP)
US
20,000 14,300 55
CAN
18,000 12,870 56
SL-750TV-IPI-E
US
24,800 17,700 42
CAN
22,320 15,930 43
SL-750TV-IPI-E (LP)
US
23,200 17,300 54
CAN
20,880 15,570 55
SL-950TV-IPI-E
US
30,900 21,300 37
CAN
27,810 19,170 38
SL-950TV-IPI-E (LP)
US
30,700 22,500 52
CAN
27,630 20,250 53
This product is listed to ANSI standards for “Vented Gas
Fireplaces” and “Gas Fired Appliances for Use at High
Altitudes”.
May be installed in a sleeping room when the provisions
for combustion, ventilation and dilution air are met per the
requirements of ANSI 223.1/NFPA 54 National Fuel Gas
Code. In Canada, installation in a sleeping room requires
installation with a thermostat certifi ed for use with this prod-
uct. Consult your local authorities having jurisdiction.
NOTICE: This installation must conform with local codes.
In the absence of local codes you must comply with the
National Fuel Gas Code, ANSI Z223.1-latest edition in
the U.S.A. and the CAN/CGA B149 Installation Codes in
Canada.
This model (natural gas and propane) can be installed in
a bedroom (in Canada) if a thermostat (Model WH-ST AT)
is installed with the unit. Consult local code authorities.
Detailed installation instructions for Model WH-STAT are
included with the kit.
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/098
D. High Altitude Installations
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 feet elevation:
• In the USA: Reduce input rate 4% for each 1000 feet
above 2000 feet.
• In CANADA: Reduce input rate 10% for elevations
between 2000 feet and 4500 feet. Above 4500 feet,
consult local gas utility.
Check with your local gas utility to determine proper orifi ce
size.
E. Non-Combustible Materials Specifi cation
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC and UL763 shall be
considered non-combustible materials.
F. Combustible Materials Specifi cation
Materials made of or surfaced with wood, compressed pa-
per, plant fi bers, plastics, or other material that can ignite
and burn, whether fl ame proofed or not, or plastered or
unplastered shall be considered combustible materials.
G. Electrical Codes
NOTICE: This appliance must be electrically wired and
grounded in accordance with local codes or, in the absence
of local codes, with National Electric Code ANSI/NFPA
70-latest edition or the Canadian Electric Code CSA
C22.1.
• A 110-120 VAC circuit for this product must be protected
with ground-fault circuit-interrupter protection, in compliance
with the applicable electrical codes, when it is installed in
locations such as in bathrooms or near sinks.
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09 9
2
2
Operating Instructions
Figure 2.1 General Operating Parts
B. Your Fireplace
WARNING! DO NOT operate fi replace before read-
ing and understanding operating instructions. Failure
to operate fi replace according to operating instructions
could cause fi re or injury.
If you expect that small children or vulnerable adults may
come into contact with this fi replace, the following precau-
tions are recommended:
• Install a physical barrier such as:
- A decorative fi rescreen.
- Adjustable safety gate.
• Install a switch lock or a wall/remote control with child
protection lockout feature.
A. Gas Fireplace Safety
WARNING
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
fl ammable materials.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fi replace, whether
operating or cooling down.
• Teach children to NEVER touch the fi replace.
• Consider not using the fi replace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/staysafe.
T o prevent unintended operation when not using your fi re-
place for an extended period of time (summer months,
vacation, trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Unplug 3 volt adapter plug and remove batteries on IPI
models.
OUTSIDE AIR CONTROL
(NOT SHOWN)
SECTION 9.A.
DECORATIVE DOORS
(NOT SHOWN)
SECTION 2.E.
FIXED GLASS ASSEMBLY
(NOT SHOWN)
SECTION 14.G.
MANTEL
HEARTH
CLEAR SPACE
SECTION 2.D.
User Guide
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/0910
D. Clear Space
WARNING! DO NOT place combustible objects in front
of the fi replace or block louvers. High temperatures may
start a fi re. See Figure 2.4.
A void placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
Figure 2.4 Clear Space
C. Fan Kit (optional)
• Refer to Figures 2.2 and 2.3 for location of control.
F. Fixed Glass Assembly
See Section 14.G.
E. Decorative Doors and Fronts
WARNING! Risk of Fire! Install ONLY doors or fronts
approved by Hearth & Home Technologies. Unapproved
doors or fronts may cause fi replace to overheat.
This fireplace has been supplied with an integral
barrier to prevent direct contact with the fi xed glass
panel. DO NOT operate the fi replace with the barrier
removed.
Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.
For more information refer to the instructions supplied with
your decorative door or front.
CLEAR SPACE
3 FT. IN FRONT OF FIREPLACE
H. Before Lighting Fireplace
Before operating this fi replace for the fi rst time, have a
qualifi ed service technician:
• Verify all shipping materials have been removed from
inside and/or underneath the fi rebox.
• Review proper placement of logs, ember material and/or
other decorative materials.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire/Asphyxiation! DO NOT oper-
ate fi replace with fi xed glass assembly removed.
G. Remote Controls, Wall Controls and Wall
Switches
Follow the instructions supplied with the control installed
to operate your fi replace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
RHEOSTAT
SWITCH
TEMPERATURE
SENSOR
BLUE
VARIABLE
SPEED SWITCH
TEMPERATURE
SENSOR SWITCH
JUNCTION BOX
Figure 2.2 Fan Wiring with Rheostat
Figure 2.3 Detail of Fan Wiring with Rheostat
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09 11
I. Lighting Instructions (IPI)
The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery
life, remove them when using the transformer.
1. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
2. Wait fi ve (5) minutes to clear out any gas.
Then smell for gas, including near the fl oor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this la-
bel. If you do not smell gas, go to next step.
3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch
to ON.
Equipped with remote or wall control: Press
ON or FLAME button.
Equipped with thermostat: Set temperature to
desired setting.
4. If the appliance does not light after three tries,
call your service technician or gas supplier.
LIGHTING
INSTRUCTIONS (IPI)
TO TURN OFF
GAS TO APPLIANCE
1. Equipped with wall switch: Turn ON/OFF switch
to OFF.
Equipped with remote or wall control: Press
OFF button.
Equipped with thermostat: Set temperature to
lowest setting.
2. Service technician should turn off electric
power to the control when performing service.
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fi re or explosion
may result causing property damage, personal injury or loss of life.
CAUTION:
NOT FOR USE
WITH SOLID FUEL
WARNING:
593-913G
GAS
VALVE
For additional information on operating your
Hearth & Home Technologies fi replace, please refer to www.fi replaces.com.
A. This appliance is equipped with an
intermittent pilot ignition (IPI) device
which automatically lights the burn-
er. DO NOT try to light the burner by
hand.
B. BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the fl oor because some
gas is heavier than air and will settle
on the fl oor.
WHA T TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do
not use any phone in your building.
DO NOT CONNECT LINE VOLT-
AGE (110/120 VAC OR 220/240
V AC) TO THE CONTROL V ALVE.
Improper installation, adjustment, al-
teration, service or maintenance can
cause injury or property damage. Re-
fer to the owner’s information manual
provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and main-
tained in accordance with the manufac-
turer’s instructions, this product could
expose you to substances in fuel or
fuel combustion which are known to the
State of California to cause cancer, birth
defects, or other reproductive harm.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gaso-
line and other liquids having fl ammable
vapors away.
DO NOT operate the appliance with
fi xed glass assembly removed, cracked
or broken. Replacement of the fi xed
glass assembly should be done by a
licensed or qualifi ed service person.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas sup-
plier, call the fi re department.
C. DO NOT use this appliance if any
part has been under water. Imme-
diately call a qualifi ed service tech-
nician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
Also Certifi ed for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional informa-
tion, consult a qualifi ed installer, ser-
vice agency or the gas supplier.
Final inspection by
Î
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/0912
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on high.
• Turn the fi replace off and allow it to completely cool.
• Remove fi xed glass assembly. See Section 14.G.
• Clean fi xed glass assembly. See Section 3.
• Replace the fi xed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the fi re-
place.
NOTICE! Open windows for air circulation during fi re-
place break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
J. After Fireplace is Lit
K. Frequently Asked Questions
ISSUE SOLUTIONS
Condensation on the glass
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
Blue fl ames
This is a result of normal operation and the fl ames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
Odor from appliance
When fi rst operated, this appliance may release an odor for the fi rst several hours. This is caused
by the curing of the paint and the burning off of any oils remaining from manufacturing. Odor may
also be released from fi nishing materials and adhesives used around the appliance.
Film on the glass
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fi replace glass cleaner may be necessary. See
your dealer.
Metallic noise
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
Is it normal to see the pilot fl ame burn
continually?
In an intermittent pilot ignition system (IPI), the pilot fl ame should turn off when appliance is
turned off. Some optional control systems available with IPI models may allow pilot fl ame to
remain lit.
Î
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09 13
Glass Cleaning
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
CAUTION! Handle fi xed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fi xed
glass assembly and door frame by placing a drop cloth
on a fl at, stable surface.
Note: Fixed glass assembly and gasketing may have res-
idue that can stain carpeting or fl oor surfaces.
• Remove door or decorative front from fi replace and set
aside on work surface.
• See Section 14.G for instructions to remove fi xed glass
assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
- Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Carefully set fi xed glass assembly in place on fi replace.
Hold glass in place with one hand and secure glass
latches with the other hand.
• Reinstall door or decorative front.
3
3
Maintenance and Service
A. Maintenance Tasks-Homeowner
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service ap-
pointment.
More frequent cleaning may be required due to lint from
carpeting or other factors. Control compartment, burner
and circulating air passageway of the fi replace must be
kept clean.
CAUTION! Risk of Burns! The fi replace should be turned
off and cooled before servicing.
When properly maintained, your fi replace will give you
many years of trouble-free service. We recommend an-
nual service by a qualifi ed service technician.
Doors, Surrounds, Fronts
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
• Assess condition of screen and replace as necessary.
• Inspect for scratches, dents or other damage and repair
as necessary.
• Check that louvers are not blocked.
• Vacuum and dust surfaces.
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote con-
trol instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control
operation instructions for proper calibration and setup
procedure.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Place remote control out of reach of children.
If not using your fi replace for an extended period of time
(summer months, vacations/trips, etc), to prevent unin-
tended operation:
• Remove batteries from remote controls.
• Unplug 3 volt adapter plug on IPI models.
Any safety screen or guard removed for servicing must be
replaced prior to operating the fi replace.
Installation and repair should be done by a qualifi ed service
technician only. The fi replace should be inspected before
use and at least annually by a professional service person.
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/0914
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or
obstruction such plants, bird nests, leaves, snow, debris,
etc.
• Verify termination cap clearance to subsequent construc-
tion. See Section 6.
• Inspect for corrosion or separation.
• Verify weather stripping, sealing and fl ashing remains
intact.
• Inspect draft shield to verify it is not damaged or missing.
B. Maintenance Tasks-Qualifi ed Service
Technician
The following tasks must be performed by a qualifi ed ser-
vice technician.
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: Qualifi ed Service Technician
T ools needed: Protective gloves, drop cloth and a stable
work surface.
• Inspect gasket seal and its condition.
• Inspect fi xed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.
• Confi rm there is no damage to glass or glass frame.
Replace as necessary.
• Verify that fi xed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
Logs
Frequency: Annually
By: Qualifi ed Service Technician
Tools needed: Protective gloves.
• Inspect for damaged or missing logs. Replace as neces-
sary . Refer to Section 14 for log placement instructions.
• Verify correct log placement and no fl ame impingement
causing sooting. Correct as necessary.
Firebox
Frequency: Annually
By: Qualifi ed Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace fi replace if fi rebox has been perforated.
Control Compartment and Firebox Top
Frequency: Annually
By: Qualifi ed Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• V acuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Burner Ignition and Operation
Frequency: Annually
By: Qualifi ed Service Technician
T ools needed: Protective gloves, vacuum cleaner, whisk
broom, fl ashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Replace Glowing embers with new dime-size pieces.
DO NOT block ports or obstruct lighting paths. Refer to
Section 14 for proper ember placement.
• Verify batteries have been removed from battery back-
up IPI systems to prevent premature battery failure or
leaking.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect for lifting or other fl ame problems.
• Verify air shutter setting is correct. See Section 14 for
required air shutter setting. Verify air shutter is clear of
dust and debris.
• Inspect orifi ce for soot, dirt and corrosion. Verify orifi ce
size is correct. See Service Parts List for proper orifi ce
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
• Inspect pilot fl ame pattern and strength. See Figure 3.1
for proper pilot fl ame pattern. Clean or replace orifi ce
spud as necessary.
• Inspect
Heat & Glo • SL-550 / 750 / 950TV-IPI-E • 2119-900 Rev. J • 12/09 15
Figure 3.1 IPI Pilot Flame Patterns
(Either cobrahead or SIT)
PRODUCT SPECIFIC
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