Heat & Glo LifeStyle CRESTFIRE CF550ENH User Manual

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Owner’s Manual

Installation and Operation

Models:

CF550E

CF550ENH

CF550EV

CF750E

CF750ENH

CF750EV Electric Fireplace

CAUTION

DO NOT DISCARD THIS MANUAL

• Important operating •

Read, understand

• Leave this manual with

and maintenance

and follow these

party responsible for

instructions included.

instructions for safe

use and operation.

 

installation and

 

 

operation.

 

DO DISCARDNOT

WARNING

If the information in these instructions is not followed exactly, a fire may result causing property damage, personal injury, or death.

Do not store or use gasoline or other fl ammable vapors and liquids in the vicinity of this or any other appliance.

Comply with all minimum clearances to combustibles as specifi ed. Failure to comply may cause house fi re.

WARNING

HOT! DO NOT TOUCH.

SEVERE BURNS MAY RESULT.

CLOTHING IGNITION MAY RESULT.

Glass and other surfaces are hot during operation and cool down.

Keep children away.

CAREFULLY SUPERVISE children in same room as heater.

Alert children and adults to hazards of high temperatures.

Keep clothing, furniture, draperies and other combustibles away.

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239Rev J • 04/05

1

Read this manual before installing or operating this heater. Please retain this owner’s manual for future reference.

Congratulations!

Congratulations on selecting a Heat & Glo electric fi replace. The insert you have selected is designed to provide the utmost in safety, reliability and efficiency.

As the owner of a new fi replace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.

This owner’s manual should be retained for future reference. We suggest you keep it with your other important documents and product manuals.

The information contained in this owner’s manual unless noted otherwise, applies to all models.

Your new Heat & Glo electric fi replace will give you years of durable use and trouble-freeenjoyment. Welcome to the Heat & Glo family of fi replace products!

Homeowner Reference Information

We recommend that you record the following pertinent information about your heater:

Model Name:

 

Date purchased/installed:

 

Serial Number:

 

Location on heater:

 

Dealership purchased from:

 

Dealer phone:

 

Notes:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Listing Label Information/Location

The model information regarding your specifi c heater can be found on the rating plate located in the upper left corner of the fi rebox.

Heater

 

Serial #

 

 

Model

 

 

 

 

 

 

 

Hearth & Home Technologies Inc.

 

 

1915 W. Saunders Street

 

 

Mt. Pleasant, IA 52641

 

 

UL 2021 FIXED AND LOCATION

 

 

DEDICATED ELECTRIC ROOM HEATER

VOLTS:

120V

MODEL

XXXX

DATE

WATTS:

1500W

SERIAL

XXXXXXX

FREQUENCY:60Hz

2

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239Rev J • 04/05

Table of Contents

1

Listing and Code Approvals

4

8

Operating Instructions

15

 

 

A.

Certifi cation . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . 4

 

A.

Manual Controls . . . . . . . . . . . . . . . . . . . . .

. . . . . . .

15

2

Getting Started

5

 

B. Hand Held Remote Control Transmitter . . . .

. . . . . .

16

 

C.

Wall Switch Control

 

17

 

A.

Important Instructions

5

 

. . . . . .

 

 

D.

FCC Requirements

 

17

 

B. Design and Installation Considerations . . . . .

6. . . . . . .

 

. . . . . .

 

C. Tools and Supplies Needed. . . . . . . . . . . . . .

. . . . . . . 6

9

Troubleshooting

18

 

 

D. Inspect Heater and Components. . . . . . . . . .

. . . . . . . 6

 

A.

Troubleshooting Guide . . . . . . . . . . . . . . . . .

. . . . . .

18

3

Framing and Clearances

7

10

Maintenance and Service

19

 

 

A.

Selecting Heater Location . . . . . . . . . . . . . . .

. . . . . . . 7

 

A.

Cleaning the Firebox and Control Compartment. . . .

19

 

B.

Clearances . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . 7

 

B.

Cleaning the Glass Doors and Back Acrylic Panel . .

19

 

C.

Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . 8

 

C.

Replacing the Light Bulbs . . . . . . . . . . . . . . .

. . . . . .

19

4

Wiring

9

 

D.

Heater/Blower Assembly Maintenance . . . . .

. . . . . .

20

 

E.

Maintenance Task List

 

20

 

A. 120VAC Wall Outlet Installation

9

 

. . . . . .

 

11

Reference Materials

21

 

 

B.

120VAC Hardwire Installation . . . . . . . . . . . .

. . . . . . . 9

 

 

C.

240VAC Hardwire Installation . . . . . . . . . . . .

. . . . . . 10

 

A.

Heater Dimensions . . . . . . . . . . . . . . . . . . . .

. . . . . .

21

 

D.

Wall Switch Wiring (12VDC) . . . . . . . . . . . . .

. . . . . . 10

 

B.

Optional Components . . . . . . . . . . . . . . . . . .

. . . . . .

22

5

Heater Preparation

11

 

C.

Service Parts . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . .

25

 

D.

Limited Warranty

 

27

 

A.

Secure and Level the Heater

11

 

. . . . . .

 

 

E.

Contact Information

 

28

6

Finishing

12

 

. . . . . .

 

 

 

 

 

 

A.

Finishing Material . . . . . . . . . . . . . . . . . . . . .

. . . . . . 12

 

 

 

 

 

 

B.

Finishing Checklist . . . . . . . . . . . . . . . . . . . .

. . . . . . 12

 

 

 

 

 

 

C.

Mantel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . 13

 

 

 

 

 

7

Heater Setup

14

 

 

 

 

 

 

A.

Remove Shipping Materials . . . . . . . . . . . . .

. . . . . . 14

 

 

 

 

 

 

B.

Clean Heater . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . 14

 

 

 

 

 

 

C.

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . 14

 

 

 

 

 

Note: An arrow ( ) found in the text signifi es change in content.

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239Rev J • 04/05

3

1 Listing and Code Approvals

A. Certification

This heater has been tested in accordance with the UL2021 Standards for fi xed andlocation-dedicatedelectric room heaters in the United States, the currentCSA C22.2 No. 46 in Canada and has been listed by Underwriters Laboratories Inc. for installation as described in this manual. All components areUL orCSA safety certifi ed.

This heater has been tested and listed for use with the optional components specifi ed in this manual. These optional components may be purchased separately and installed at a later date.

Heat & Glo is a registered trademark of Hearth & Home Technologies Inc.

4

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239Rev J • 04/05

2

Getting Started

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WARNING

 

 

WARNING

 

 

 

 

 

 

 

Fire Risk!

 

 

Improper installation, adjustment, alteration, service

 

Do not install or operate damaged

 

 

or maintenance can cause injury or property damage.

 

heater.

 

 

Refer to the owner’s information manual provided with

 

Do not modify heater.

 

 

this heater. For assistance or additional information

 

 

 

consult a qualifi ed installer, service agency or your

 

• Installation other than as instructed by

 

 

 

 

 

dealer.

 

Hearth & Home Technologies Inc. is

 

 

 

 

 

strictly prohibited.

 

 

 

 

 

Do not operate the heater without fully

 

 

 

 

 

assembling all components.

 

 

 

 

 

• Installation and/or use of any component

 

 

Not intended for use as a primary heat source.

 

part not approved by Hearth & Home

 

 

This heater is tested and approved as a decorative heater.

 

Technologies.

 

 

 

 

 

It should not be factored as a primary heat source in

Hearth & Home Technologies disclaims any responsibility

 

 

 

 

residential heating calculations.

for, and the warranty and agency listing will be voided by

 

 

 

 

 

 

 

the above actions.

 

 

 

 

 

 

 

 

A. Important Instructions

Do not insert or allow foreign objects to enter any ventilation

When using electrical heaters, basic precautions should al-

 

or exhaust opening as this may cause an electric shock

 

or fi re, or damage the heater.

ways be followed to reduce the risk of fi re, electric shock,

To prevent a possible fi re, do not block air intakes or

and injury to persons, including the following:

Read all instructions before using this heater.

 

exhaust in any manner.

A heater has hot and arcing or sparking parts inside. Do

This heater is hot when in use. To avoid burns, do not let

 

not use it in areas where gasoline, paint, or fl ammable

bare skin touch hot surfaces. If provided, use handles

 

liquids are used or stored.

when moving this heater. Keep combustible materials,

Use this heater only as described in this manual.Any other

such as furniture, pillows, bedding, papers, clothes, and

 

use not recommended by the manufacturer may cause

curtains at least 12 in. (305 mm) from the front of the

 

 

fi re, electric shock, or injury to persons.

heater and keep them away from the sides and rear.

 

Avoid the use of an extension cord because the extension

Extreme caution is necessary when any heater is used

 

cord may overheat and cause a risk of fire. However, if you

by or near children or invalids and whenever the heater

 

 

have to use an extension cord, the cord shall be No. 16

is left operating and unattended.

 

 

AWG minimum size and rated not less than 1875 watts.

Always unplug heater when not in use.

 

Always use properly grounded fused and polarized

Do not operate any heater with a damaged cord or plug

 

outlets.

or after the heater malfunctions, has been dropped or

Always use ground fault protection where required by

damaged in any manner. Return heater to authorized

 

electrical code.

service facility for examination, electrical or mechanical

Always disconnect power before performing any cleaning,

adjustment, or repair.

 

maintenance or relocation of the heater.

Do not use outdoors.

To prevent a possible fi re, do not burn wood or other

This heater is not intended for use in bathrooms, laundry

 

materials in this heater.

areas and similar indoor locations. Never locate heater

To prevent electric shock or fi re, always use a certifi ed

where it may fall into a bathtub or other water container.

 

electrician should new circuits or outlets be required.

Do not run cord under carpeting. Do not cover cord with

When transporting or storing the heater, keep in a dry

throw rugs, runners, or the like. Arrange cord away from

 

place free from excessive vibration and store as to avoid

traffic area and where it will not be tripped over.

 

 

damage.

To disconnect heater, turn controls to “OFF”, then remove

 

SAVE THESE INSTRUCTIONS FOR FUTURE

plug from outlet.

 

REFERENCE.

 

 

 

 

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239Rev J • 04/05

5

B. Design and Installation Considerations

D. Inspect Heater and Components

CAUTION

Check building codes prior to installation.

Installation MUST comply with local, regional, state and national codes and regulations.

Consult insurance carrier, local building inspector, fire officials or authorities having jurisdiction about restrictions, installation inspection, and permits.

When planning a heater installation, it is necessary to determine the following information before installing:

Where the heater is to be installed. See Sections 3 and 4.

Electrical wiring. See Section 4.

Framing and fi nishing details. See Sections 3 and 6.

Whether optional accessories—devicessuch as a fan, wall switch or remotecontrol—aredesired. See Section 11.

C. Tools and Supplies Needed

Before beginning the installation be sure the following tools and building supplies are available:

Reciprocating saw

Framing material

Pliers

Wall-finishing materials

Hammer

Gloves

Phillips screwdriver

Framing square

Flat blade screwdriver

Electric drill and bits

Plumb line

Safety glasses

Level

Tape measure

Surround

 

1/2-3/4in. length, #6 or #8self-drillingscrews Misc. screws and nails

CAUTION

Keep heater dry.

Mold or rust may cause odors.

Note: Minimum and maximum clearances must be maintained at all times. Illustrations throughout these instructions refl ect typical installations and are for design purposes only. Actual installation may vary slightly due to individual design preferences.

The illustrations and diagrams used throughout these installation instructions are not drawn to scale.

CAUTION

Sharp Edges

Wear protective gloves and safety glasses during installation.

WARNING

Fire Risk

Inspect heater and components for damage.

Damaged parts may impair safe operation.

Do NOT install damaged components.

Do NOT install incomplete components.

Do NOT install substitute components

Report damaged parts to dealer.

Carefully remove the heater and components from the packaging.

Report to your dealer any parts damaged in shipment.

Read all the instructions before starting the installation. Follow these instructions carefully during the installation to ensure maximum safety and benefit.

Note:

Illustrations and photos refl ect typical installations and are FOR DESIGN PURPOSES ONLY.

Illustrations/diagrams are not drawn to scale.

Actual installation/appearance may vary due to individual design preference.

Hearth & Home Technologies reserves the right to alter its products.

6

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239Rev J • 04/05

3 Framing and Clearances

 

WARNING

 

Note: Minimum and maximum clearances must be

 

 

maintained at all times. Illustrations throughout these

Fire Risk

 

instructions refl ect typical installations and are for design

Provide adequate clearances.

 

purposes only. Actual installation may vary slightly due to

Around air openings

 

individual design preferences.

To combustibles

 

The illustrations and diagrams used throughout these

For service access.

 

installation instructions are not drawn to scale.

Locate heater away from traffic areas.

 

 

 

 

 

 

A. Selecting Heater Location

Several options are available to you when choosing a location for your heater. This heater may be used as a room divider, installed along a wall, across a corner or used in an exterior chase. See Figure 3.1. This heater may be installed directly on the fl oor, carpet or raised on a hearth.

DANGER

Electrocution Risk

NEVER locate this heater where it may fall into a bathtub or other water container.

Contact local building administrator for information on bathroom intallations.

WARNING

Fire Risk!

Prevent contact with sagging, loose insulation.

Do NOT install against vapor barriers or exposed insulation.

WARNING

Do NOT use this heater if any part has been under water. Immediately call a qualified service technician to inspect the heater and to replace any part of the control system which has been under water.

WARNING

Fire Risk

Comply with all minimum clearances to combustibles as specifi ed.

Failure to comply may cause fi re.

B. Clearances

Figure 3.1 shows all clearances that must be maintained around the heater.

WARNING

Fire Risk

Due to high temperature, this heater should be located out of high traffic areas.

Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains at least 12 in. (305 mm) from the front of the heater.

 

 

D

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14 in.

 

 

 

A

 

 

 

 

 

 

(356 mm)

 

 

 

 

 

 

 

 

 

 

 

 

C

 

B

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A

 

 

A

 

 

 

 

 

 

14 in.

 

 

 

 

 

 

 

 

 

 

 

 

 

1 in. (26 mm) min.

 

 

 

 

 

 

 

 

 

 

(356 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

 

 

A

 

B

 

C

 

D

 

CF550E

 

in.

36-1/4

 

45

22-1/2

31-7/8

 

 

 

 

 

 

 

 

 

 

 

 

 

Series

 

mm

921

 

1143

572

 

810

 

CF750E

 

in.

41-1/8

 

50

25

 

35-3/8

 

 

 

 

 

 

 

 

 

 

 

 

 

Series

 

mm

1045

 

1270

635

 

899

Figure 3.1 Heater Locations

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239Rev J • 04/05

7

C. Framing

Figure 3.2 shows a typical framing (using 2 x 4 lumber) of the heater, assuming combustible materials are used. All required clearances to combustibles around the heater must be adhered to.

(CEILING)

14 in.

(356 mm)

30 in. min.

(762 mm)

3/4 in. - 12 in. (19 mm - 305 mm)

C

B*

(header height)

A*

*If using the PBT or BKT Cabinet Trim Kits, increase the width (A) by 1-1/4in. (32 mm) and header height (B) by 5/8 in. (16 mm).

Mantel height listed is measured from the BASE of the heater.

Model

 

A

B

C

CF550E

in.

36-1/4

31-1/4

31-1/2

Series

mm

921

794

800

CF750E

in.

41-1/4

34-7/8

35

 

 

 

 

Series

mm

1048

886

889

Figure 3.2 Framing the Heater

8

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239Rev J • 04/05

4

Wiring

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WARNING

 

WARNING

 

 

Shock Risk

 

Shock Risk

 

 

Improperly grounded outlets could cause

 

Fire Risk

 

 

electrical shock.

 

Improperly protected power cords could

 

 

• Always use properly grounded, fused and

 

cause electrical shock or fi re.

 

 

polarized outlets.

 

• Do not pinch the cord or lay against a

 

 

• Always use ground fault protection where

 

sharp object.

 

 

required by electrical code.

 

• Do not cover the cord with carpeting, throw

 

 

 

 

rugs or runners.

 

 

 

 

 

 

 

 

• Secure and arrange cord to avoid a

 

Note: Follow all national and local electrical codes.

 

tripping hazard.

 

 

 

 

 

 

 

 

 

 

 

 

 

Note: This heater must be electrically wired and grounded

 

WARNING

 

in accordance with local codes or, in the absence of local

 

 

codes, with National Electric Code ANSI/NFPA70-latest

 

Shock Risk

 

edition or the Canadian Electric Code, CSA C2.1as

 

 

 

Improperly grounded outlets could cause

 

appropriate.

 

 

 

electrical shock.

 

 

 

 

All wiring must be done by a qualified electrician.

 

• Always use properly grounded, fused and

 

polarized outlets.

Use appropriate wire to meet local and national

 

• Always used ground fault protection where

codes for rated power consumption.

 

required by electrical code.

 

 

 

 

 

 

CAUTION

Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

CAUTION

Disconnect remote controls during your extended absence. This will prevent accidental operation of the heater.

A. 120VAC Wall Outlet Installation

The heater is The heater is wired from factory with a polarized plug.

For ease of electrical hook up, you may wish to install the heater near an existing outlet. A 15 amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit trips or fuse blows on a regular basis when the heater is operated. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.

Before plugging heater into wall outlet, make sure all control switches are in the “OFF” position. To access the controls, lift up on the lower grille panel and rotate it forward.

If the power cord is not being used, go to Step B below. If the cord does not reach the outlet, a No. 16-AWGminimum wire size extension cord rated for a minimum of 1875 watts may be used.

B. 120VAC Hardwire Installation

(Minimum 14 gauge two conductor wire, non-metallicsheathing with ground.)

Turn off circuit breaker.

Access knockout.

Disconnect black and white wires between the heater and plug. Remove the power cord. Remove the electrical knockout and install the cable clamp (not provided) onto the hole. Remove the connectors on the wires from the heater and strip them back 1/2 in.

Feed 8 in. of service wire through cable clamp (not provided) and secure.

Connect black and white wires of the heater to the black and white wires from the service. Connect green (ground) wire from heater to the ground of the service.

See Figure 4.1.

Wall switch wiring (see below) is to be done at this time.

Use a 4 in. cover plate (not provided) over access hole if required.

Remove the protective cover by cutting the tape located on the outer perimeter.

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239Rev J • 04/05

9

C. 240VAC Hardwire Installation

(Minimum 14 gauge three conductor wire, non-metallicsheathing with ground.)

Turn off circuit breaker.

Remove access knockout located on the right side of heater.

Disconnect black and white wires between the heater and plug. Remove the power cord. Remove the electrical knockout and install the cable clamp (not provided). Remove the connectors on the wires from the heater and strip them back 1/2 in.

Feed 8 in. of service wire through cable clamp (not provided) and secure.

Connect black, white and red wires of the heater to the black, white and red wires from the service. Connect green (ground) wire from heater to the ground of the service. See Figure 4.1.

Wall switch wiring (see below) is to be done at this time.

Cover the access hole with a 4 in. cover plate (not provided) if required.

Remove the protective cover by cutting the tape located on the outer perimeter.

D. Wall Switch Wiring (12VDC)

*Do not connect wires to 120/240VAC* (hardwired heaters only)

Turn off circuit breaker.

Remove access knockout located on the right side of heater.

Feed 8 in. of wire for the wall switch through the cable clamp and secure. Low voltage wire can be used for the wall switch connection. It is recommended to only go 10 ft from the heater to the wall switch.

Locate the light blue (wall switch) wires in the heater. Connect one wall switch (blue) wire to wire for switch and connect the other wall switch (blue) wire to the other wire for switch.

Cover the access hole with a 4 in. cover plate (not provided) if required.

Run the wall switch wire to the wall box and connect to a wall switch (WSK-21&WSK-21-W).

LAMP

LAMP

 

 

120VAC

FLAME MOTOR

B

A

R2

LAMPS

 

 

 

 

SPEED CONTROL

 

 

 

-12VDC

 

 

DIMMER

 

 

 

OPTIONAL

 

 

 

 

 

D1

THERMOSTAT

REMOTE OR

REMOTE

RELAY

DIODE

WALL ON/OFF

HEAT

 

 

SWITCH

CONTROL

 

 

B

 

 

 

 

 

 

HEAT SWITCH

- +

A12VDC

SUPPLY

 

 

POWER

WHITE

 

 

GROUND

 

BLOWER

 

 

 

 

 

 

120VAC

 

NEUTRAL

 

 

 

 

 

 

 

120VAC 60Hz

-12VDC

BLACK

HIGH LIMIT HEATER1

 

LINE1 HOT

 

 

 

120VAC 60Hz

240VAC 60Hz

 

RED

 

 

LINE2 HOT

 

 

 

3 PIN

120VAC PLUG or 120/240VAC HARD WIRED WIRING HARNESS

120VAC - 240VAC 60HZ SPLIT-PHASE

BLOWER

HIGH LIMIT

HEATER1

BLACK

240VAC

HEATER2

RED

POWER NEUTRAL MUST NOT CONNECT TO VIRTUAL NEUTRAL OF HEATERS OR BLOWER IN 240VAC VERSION

Figure 4.1 120V/240V Wiring Diagram

10

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-239Rev J • 04/05