Heat & Glo LifeStyle CF550E-B User Manual

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Owner’s Manual

Installation and Operation

Models:

CF550E-B

CF550ENH-B

CF550EV-B

CF750E-B

CF750ENH-B

CF750EV-B

Electric Fireplace

CAUTION

DO NOT DISCARD THIS MANUAL

• Important operating •

Read, understand

• Leave this manual with

a n d m a i n t e n a n c e

and follow these

party responsible for

instructions included.

instructions for safe

use and operation.

 

i n s t a l l a t i o n a n d

 

 

operation.

 

DO DISCARDNOT

¨WARNING

If the information in these instructions is not followed exactly, a fire may result causing property damage, personal injury, or death.

Do not store or use gasoline or other

flammable vapors and liquids in the vicinity of this or any other appliance.

Comply with all minimum clearances to combustibles as specified. Failure to comply may cause house fire.

Made in China

WARNING

HOT! DO NOT TOUCH.

SEVERE BURNS MAY RESULT.

CLOTHING IGNITION MAY RESULT.

Glass and other surfaces are hot during operation and cool down.

Keep children away.

CAREFULLY SUPERVISE children in same room as heater.

Alert children and adults to hazards of high temperatures.

Keep clothing, furniture, draperies and other combustibles away.

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

1

Read this manual before installing or operating this heater. Please retain this owner’s manual for future reference.

Congratulations!

Congratulations on selecting a Heat & Glo electric fireplace.

The insert you have selected is designed to provide the utmost in safety, reliability and efficiency.

As the owner of a new fireplace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.

This owner’s manual should be retained for future reference. We suggest you keep it with your other important documents and product manuals.

The information contained in this owner’s manual unless noted otherwise, applies to all models.

Your new Heat & Glo electric fireplace will give you years of durable use and trouble-freeenjoyment. Welcome to the Heat & Glo family of fireplace products!

 

Homeowner Reference Information

We recommend that you record the following pertinent

 

 

 

 

 

 

 

information about your heater:

 

 

Model Name:

 

 

Date purchased/installed:

 

 

 

Serial Number:

 

 

Location on heater:

 

 

 

Dealership purchased from:

 

 

Dealer phone:

 

 

 

Notes:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Listing Label Information/Location

The model information regarding your specific heater can be found on the rating plate located in the upper left corner of the firebox.

Heater

 

Model

Serial #

Hearth & Home Technologies Inc.

800 W. Jefferson

Lake City, MN 55041

UL 2021 FIXED AND LOCATION

DEDICATED ELECTRIC ROOM HEATER

MODEL XXXX

DATE

SERIAL XXXXXX

Made in China

VOLTS: 120V WATTS: 1500W FREQUENCY: 60Hz

2

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

Table of Contents

1

Listing and Code Approvals

4

8

Operating Instructions

15

 

 

A.

Certification . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . . 4

 

A.

Manual Controls . . . . . . . . . . . . . . . . . . . . .

. . . . . . .

15

2

Getting Started

5

 

B. Hand Held Remote Control Transmitter . . . .

. . . . . .

16

 

C.

Wall Switch Control

 

17

 

A.

Important Instructions

5

 

. . . . . .

 

 

D.

FCC Requirements

 

17

 

B. Design and Installation Considerations . . . . .

6. . . . . . .

 

. . . . . .

 

C. Tools and Supplies Needed. . . . . . . . . . . . . .

. . . . . . . 6

9

Troubleshooting

18

 

 

D. Inspect Heater and Components. . . . . . . . . .

. . . . . . . 6

 

A.

Troubleshooting Guide . . . . . . . . . . . . . . . . .

. . . . . .

18

3

Framing and Clearances

7

10

Maintenance and Service

19

 

 

A.

Selecting Heater Location . . . . . . . . . . . . . . .

. . . . . . . 7

 

A.

Cleaning the Firebox and Control Compartment. . . .

19

 

B.

Clearances . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . 7

 

B.

Cleaning the Glass Doors and Back Acrylic Panel . .

19

 

C.

Framing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . 8

 

C.

Replacing the Light Bulbs . . . . . . . . . . . . . . .

. . . . . .

19

4

Wiring

9

 

D.

Heater/Blower Assembly Maintenance . . . . .

. . . . . .

20

 

E.

Maintenance Task List

 

20

 

A. 120VAC Wall Outlet Installation

9

 

. . . . . .

 

11

Reference Materials

21

 

 

B.

120VAC Hardwire Installation . . . . . . . . . . . .

. . . . . . . 9

 

 

C.

240VAC Hardwire Installation . . . . . . . . . . . .

. . . . . . 10

 

A.

Heater Dimensions . . . . . . . . . . . . . . . . . . . .

. . . . . .

21

 

D.

Wall Switch Wiring (12VDC) . . . . . . . . . . . . .

. . . . . . 10

 

B.

Optional Components . . . . . . . . . . . . . . . . . .

. . . . . .

22

5

Heater Preparation

11

 

C.

Service Parts . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . .

25

 

D.

Limited Warranty

 

27

 

A.

Secure and Level the Heater

11

 

. . . . . .

 

 

E.

Contact Information

 

28

6

Finishing

12

 

. . . . . .

 

 

 

 

 

 

A.

Finishing Material . . . . . . . . . . . . . . . . . . . . .

. . . . . . 12

 

 

 

 

 

 

B.

Finishing Checklist. . . . . . . . . . . . . . . . . . . . .

. . . . . . 12

 

 

 

 

 

 

C.

Mantel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . 13

 

 

 

 

 

7

Heater Setup

14

 

 

 

 

 

 

A.

Remove Shipping Materials. . . . . . . . . . . . . .

. . . . . . 14

 

 

 

 

 

 

B.

Clean Heater . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . 14

 

 

 

 

 

 

C.

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . 14

 

 

 

 

 

Note: An arrow (¨) found in the text signifies change in content.

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

3

1 Listing and Code Approvals

A. Certification

This heater has been tested in accordance with the UL2021 Standards for fixed andlocation-dedicatedelectric room heaters in the United States, the currentCSA C22.2 No. 46 in Canada and has been listed by Underwriters Laboratories Inc. for installation as described in this manual. All components areUL orCSA safety certified.

This heater has been tested and listed for use with the optional components specified in this manual. These optional components may be purchased separately and installed at a later date.

Heat & Glo is a registered trademark of Hearth & Home Technologies Inc.

4

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

2

Getting Started

 

 

 

 

 

 

 

 

 

 

 

 

WARNING

 

WARNING

 

 

 

 

 

 

Fire Risk!

 

Improper installation, adjustment, alteration, service

 

Do not install or operate damaged

 

or maintenance can cause injury or property damage.

 

heater.

 

Refer to the owner’s information manual provided with

 

Do not modify heater.

 

this heater. For assistance or additional information

 

 

consult a qualified installer, service agency or your

 

• Installation other than as instructed by

 

 

 

dealer.

 

Hearth & Home Technologies Inc. is

 

 

 

 

strictly prohibited.

 

 

 

 

Do not operate the heater without fully

 

 

 

 

assembling all components.

 

 

 

 

• Installation and/or use of any component

 

 

 

 

part not approved by Hearth & Home

 

 

 

 

Technologies.

 

 

 

Hearth & Home Technologies disclaims any responsibility

 

 

 

for, and the warranty and agency listing will be voided by

 

 

 

the above actions.

 

 

 

 

 

 

 

 

A. Important Instructions

When using electrical heaters, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

Read all instructions before using this heater.

This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 12 in. (305 mm) from the front of the heater and keep them away from the sides and rear.

Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.

Always unplug heater when not in use.

Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.

Do not use outdoors.

This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.

Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or the like. Arrange cord away from traffic area and where it will not be tripped over. Do not coil cord.

To disconnect heater, turn controls to “OFF”, then remove plug from outlet.

Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.

To prevent a possible fire, do not block air intakes or exhaust in any manner.

A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored.

Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.

Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire. However, if you have to use an extension cord, the cord shall be No. 16 AWG minimum size and rated not less than 1875 watts. Use minimum length and do not coil cord.

Always use properly grounded fused and polarized outlets.

Always use ground fault protection where required by electrical code.

Always disconnect power before performing any cleaning, maintenance or relocation of the heater.

To prevent a possible fire, do not burn wood or other materials in this heater.

To prevent electric shock or fire, always use a certified electrician should new circuits or outlets be required.

When transporting or storing the heater, keep in a dry place free from excessive vibration and store as to avoid damage.

SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE.

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

5

B. Design and Installation Considerations

D. Inspect Heater and Components

CAUTION

Check building codes prior to installation.

Installation MUST comply with local, regional, state and national codes and regulations.

Consult insurance carrier, local building inspector, fire officials or authorities having jurisdiction about restrictions, installation inspection, and permits.

When planning a heater installation, it is necessary to determine the following information before installing:

Where the heater is to be installed. See Sections 3 and 4.

Electrical wiring. See Section 4.

Framing and finishing details. See Sections 3 and 6.

Whether optional accessories—devicessuch as a fan, wall switch or remotecontrol—aredesired. See Section 11.

C. Tools and Supplies Needed

Before beginning the installation be sure the following tools and building supplies are available:

Reciprocating saw

Framing material

Pliers

Wall-finishingmaterials

Hammer

Gloves

Phillips screwdriver

Framing square

Flat blade screwdriver

Electric drill and bits

Plumb line

Safety glasses

Level

Tape measure

Surround

 

1/2-3/4in. length, #6 or #8self-drillingscrews Misc. screws and nails

CAUTION

Keep heater dry.

Mold or rust may cause odors.

Note: Minimum and maximum clearances must be maintained at all times. Illustrations throughout these instructions reflect typical installations and are for design purposes only. Actual installation may vary slightly due to individual design preferences.

The illustrations and diagrams used throughout these installation instructions are not drawn to scale.

CAUTION

Sharp Edges

Wear protective gloves and safety glasses during installation.

WARNING

Fire Risk

Inspect heater and components for damage.

Damaged parts may impair safe operation.

Do NOT install damaged components.

Do NOT install incomplete components.

Do NOT install substitute components

Report damaged parts to dealer.

Carefully remove the heater and components from the packaging.

Report to your dealer any parts damaged in shipment.

Read all the instructions before starting the installation. Follow these instructions carefully during the installation to ensure maximum safety and benefit.

Note:

Illustrations and photos reflect typical installations and are FOR DESIGN PURPOSES ONLY.

Illustrations/diagrams are not drawn to scale.

Actual installation/appearance may vary due to individual design preference.

Hearth & Home Technologies reserves the right to alter its products.

6

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

3 Framing and Clearances

 

WARNING

Note: Minimum and maximum clearances must be

 

maintained at all times. Illustrations throughout these

Fire Risk

instructions reflect typical installations and are for design

Provide adequate clearances.

purposes only. Actual installation may vary slightly due to

Around air openings

individual design preferences.

To combustibles

The illustrations and diagrams used throughout these

For service access.

installation instructions are not drawn to scale.

Locate heater away from traffic areas.

A. Selecting Heater Location

Several options are available to you when choosing a location for your heater. This heater may be used as a room divider, installed along a wall, across a corner or used in an exterior chase. See Figure 3.1. This heater may be installed directly on the floor, carpet or raised on a hearth.

DANGER

Electrocution Risk

NEVER locate this heater where it may fall into a bathtub or other water container.

Contact local building administrator for information on bathroom intallations.

WARNING

Fire Risk!

Prevent contact with sagging, loose insulation.

Do NOT install against vapor barriers or exposed insulation.

WARNING

Do NOT use this heater if any part has been under water. Immediately call a qualified service technician to inspect the heater and to replace any part of the control system which has been under water.

WARNING

Fire Risk

Comply with all minimum clearances to combustibles as specified.

Failure to comply may cause fire.

B. Clearances

Figure 3.1 shows all clearances that must be maintained around the heater.

WARNING

Fire Risk

Due to high temperature, this heater should be located out of high traffic areas.

Keep combustible materials such as furniture, pillows, bedding, papers, clothes and curtains at least 12 in. (305 mm) from the front of the heater.

 

 

D

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

14 in.

 

 

 

A

 

 

 

 

 

 

(356 mm)

 

 

 

 

 

 

 

 

 

 

 

 

C

 

B

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A

 

 

A

 

 

 

 

 

 

14 in.

 

 

 

 

 

 

 

 

 

 

 

 

 

1 in. (26 mm) min.

 

 

 

 

 

 

 

 

 

 

(356 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

 

 

A

 

B

 

C

 

D

 

CF550E-B

 

in.

36-1/4

 

45

22-1/2

31-7/8

 

 

 

 

 

 

 

 

 

 

 

 

 

Series

 

mm

921

 

1143

572

 

810

 

CF750E-B

 

in.

41-1/8

 

50

25

 

35-3/8

 

 

 

 

 

 

 

 

 

 

 

 

 

Series

 

mm

1045

 

1270

635

 

899

Figure 3.1 Heater Locations

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

7

C. Framing

Figure 3.2 shows a typical framing (using 2 x 4 lumber) of the heater, assuming combustible materials are used. All required clearances to combustibles around the heater must be adhered to.

(CEILING)

14 in.

(356 mm)

30 in. min.

(762 mm)

3/4 in. - 12 in. (19 mm - 305 mm)

C

B*

(header height)

A*

*If using the PBT or BKT Cabinet Trim Kits, increase the width (A) by 1-1/4in. (32 mm) and header height (B) by 5/8 in. (16 mm).

Mantel height listed is measured from the BASE of the heater.

Model

 

A

B

C

CF550E-B

in.

36-1/4

31-1/4

31-1/2

Series

mm

921

794

800

CF750E-B

in.

41-1/4

34-7/8

35

 

 

 

 

Series

mm

1048

886

889

Figure 3.2 Framing the Heater

8

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

4 Wiring

 

 

 

 

Amps

Model

Description

Voltage

Watts

(120/240)

CF550E-B

31 in. fireplace

120

1400

12.5

 

 

 

 

 

CF550EV-B

31 in. fireplace

240

2600

12.5

CF550ENH-B

31 in. fireplace

120

155

1.2

 

 

 

 

 

CF750E-B

36 in. fireplace

120

1400

12.5

CF750EV-B

36 in. fireplace

240

2600

12.5

CF750ENH-B

36 in. fireplace

120

155

1.2

Note: Follow all national and local electrical codes.

WARNING

Shock Risk Fire Risk

Improperly protected power cords could cause electrical shock or fire.

Do not pinch the cord or lay against a sharp object.

Do not cover the cord with carpeting, throw rugs or runners.

Secure and arrange cord to avoid a tripping hazard.

Do not coil cord.

Note: This heater must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, withNational Electric Code ANSI/NFPA 70-latest edition or theCanadian Electric Code, CSA C2.1 as appropriate.

All wiring must be done by a qualified electrician. Use appropriate wire to meet local and national codes for rated power consumption.

WARNING

Shock Risk

Improperly grounded outlets could cause electrical shock.

Always use properly grounded, fused and polarized outlets.

Always used ground fault protection where required by electrical code.

CAUTION

Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

A. 120VAC Wall Outlet Installation

The heater is The heater is wired from factory with a polarized plug.

For ease of electrical hook up, you may wish to install the heater near an existing outlet. A 15 amp, 120 volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit trips or fuse blows on a regular basis when the heater is operated. Additional appliances on the same circuit may exceed the current rating of the circuit breaker.

Before plugging heater into wall outlet, make sure all control switches are in the “OFF” position. To access the controls, lift up on the lower grille panel and rotate it forward.

If the power cord is not being used, go to Step B below. If the cord does not reach the outlet, a No. 16-AWGminimum wire size extension cord rated for a minimum of 1875 watts may be used. Use minimum size and do not coil cord.

CAUTION

Disconnect remote controls during your extended absence. This will prevent accidental operation of the heater.

B. 120VAC Hardwire Installation

Turn off circuit breaker.

Access knockout.

Remove the access cover plate.

Disconnect the power cord from the terminal block.

Remove the knockout and install the cable clamp (not provided) into the hole.

Feed 8 in. of service wire through the cable clamp and secure.

Connect the black wire from the service to the L1 terminal.

Connect the white wire from the service to the N terminal.

Connect the green (ground) from the service to the GND terminal.

Optional wall switch wiring is to be done at this time.

Replace access cover plate.

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

9

C. 240VAC Hardwire Installation

Turn off circuit breaker.

Access knockout.

Remove the access cover plate.

Disconnect the power cord from the terminal block.

Remove the knockout and install the cable clamp (not provided) into the hole.

Feed 8 in. of service wire through the cable clamp and secure.

Connect the black wire from the service to the L1 terminal.

Connect the red wire from the service to the L2 terminal.

Connect the white wire from the service to the N terminal.

Connect the green (ground) from the service to the GND terminal.

Optional wall switch wiring is to be done at this time.

Replace access cover plate.

D. Wall Switch Wiring (12VDC)

*Do not connect wires to 120/240VAC* (hardwired heaters only)

Turn off circuit breaker.

Access knockout.

Remove the access cover plate.

Feed 16 in. of service wire through the cable clamp and secure.

Low voltage wire can be used for the wall switch connection.

Locate the loop of blue wire on the accessory connector.

Cut the loop and connect one side to one of the wall switch wires and the other side to the other wire for the switch.

Replace the access cover plate.

Run the wall switch wire to the wall box and connect to a wall switch (WSK-21&WSK-21-W).

LAMP

LAMP

FLAME M0TOR

 

 

 

 

120 VAC

R2

B

A

 

 

 

LAMPS

 

SPEED

 

 

 

 

 

 

 

 

 

 

CONTROL

 

 

 

 

-12VDC

 

 

 

 

DIMMER

 

 

 

 

 

 

OPTIONAL

 

THERMOSTAT

 

 

REMOTE OR

REMOTE HEAT

D1

RELAY

 

 

 

 

 

WALL ON/OFF

CONTROL

DIODE

 

 

B

SWITCH

 

 

 

 

 

 

 

 

 

-

+

 

 

HEAT SWITCH

 

 

 

 

 

A

12VDC

 

 

 

 

 

SUPPLY

BLOWER

 

 

 

 

 

 

 

 

PE

POWER

WHITE

 

 

 

BLOWER

 

 

 

BLOWER

 

 

 

 

 

120 VAC

 

 

 

N

 

 

 

 

 

 

 

BLACK

 

 

HIGH LIMIT

HEATER 1

 

120 V

-12VDC

HIGH LIMIT

HEATER 1

 

BLACK

 

 

 

L1

 

 

 

 

240 VAC

 

120 V

240 V

 

RED

 

 

HEATER 2

 

 

 

RED

 

 

L2

 

 

 

 

 

 

TERMINAL STRIP

3 PIN WIRING

POWER NEUTRAL MUST NOT

HARNESS

CONNECT TO VIRTUAL NEUTRAL

120 VAC PLUG OR 120/240

 

OF HEATERS OR BLOWER IN

HARD WIRED

 

 

240VAC VERSION

 

 

120VAC - 240VAC 60 HZ SPLIT-PHASE

Figure 4.1 120V/240V Wiring Diagram

10

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

5 Heater Preparation

Note: Follow all national and local electrical codes.

Note: Select a suitable location that is not susceptible to moisture and is away from drapes, furniture and high traffic areas.

WARNING

Shock Risk

Improperly grounded outlets could cause electrical shock.

Always use properly grounded, fused and polarized outlets.

Always use ground fault protection where required by electrical code.

A. Secure and Level the Heater

WARNING

Fire Risk!

Prevent contact with sagging, loose insulation.

Do NOT install against vapor barriers or exposed insulation.

The diagram shows how to properly position, level, and secure the heater (see Figure 5.1). Nailing tabs are provided to secure the heater to the framing members.

Place the heater into position.

Level the heater from side to side and front to back.

Shim the heater as necessary.

Bend out nailing tabs on each side.

Keep nailing tabs flush with the framing.

WARNING

Shock Risk Fire Risk

Improperly protected power cords could cause electrical shock or fire.

Do not pinch the cord or lay against a sharp object.

Do not cover the cord with carpeting, throw rugs or runners.

Arrange and secure cord to avoid a tripping hazard.

WARNING

Fire Risk

Do not install or operate damaged heater.

Do not modify heater.

Installation other than as instructed by Hearth & Home Technologies Inc. is strictly prohibited.

Do not operate the heater without fully assembling all components.

Installation and/or use of any component part not approved by Hearth & Home Technologies.

Hearth & Home Technologies disclaims any responsibility for, and the warranty and agency listing will be voided by the above actions.

Secure the heater to the framing by using nails or screws through the nailing tabs.

Nailing Flanges

(both sides)

Figure 5.1 Proper Positioning, Leveling and Securing Heater

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

11

6 Finishing

A. Finishing Material

Combustible Material

Material which is made of or surfaced with wood, compressed paper, plant fibers, plastics, or any material capable of igniting and burning, whether flame proofed or not, plastered or not plastered.

Non-CombustibleMaterial

Note: Finishing materials are normally installed behind the nailing flanges or up to the sides of the nailing flanges. Allow room for the front to be added and the heater to be anchored.

Material which will not ignite and burn. Such materials are those consisting entirely of steel, iron, brick, tile, concrete, slate, glass or plasters, or any combination thereof.

Combustible

Finishing

Material

Grilles

Figure 6.1 Finishing Materials

1/2 in. (13 mm)

stud

(top view)

 

 

 

 

 

 

 

 

appliance face

 

drywall

 

 

 

combustible

 

 

material

Figure 6.2 Finishing-TopView (120V)

B. Finishing Checklist

Power supply service must be either completed or placed within the heater prior to finishing to avoid reconstruction. Wall switch wires (hardwired heaters only) must also

be

completed to avoid reconstruction. See Section

stud

“4. Wiring”.

(top view)

Combustible material may cover the black outer surface

by 1/2 in. on the 120V heaters only. See Figure 6.2.

• Combustible material may not cover the black outer

 

 

 

 

surface on 240V heaters. See Figure 6.3

 

 

 

 

appliance face

 

drywall

Grilles and air openings cannot be covered in any

 

combustible

 

circumstances.

 

material

 

• Noncombustible material may cover all black outer

Figure 6.3 Finishing-TopView (240V)

 

surfaces. Grilles and air openings may not be covered.

 

 

 

 

 

• Protective cover may stay on during framing, but must

 

 

 

 

be removed before final finishing. Once final finishing

 

 

 

 

has been completed, the protective cover can be used to

 

 

 

 

protect heater until final installation is complete.

 

 

 

 

 

 

 

 

 

 

Note: The heater is a zero clearance fireplace and may

 

 

 

 

 

be finished with combustible or noncombustible finishing

 

 

 

 

 

materials.

 

 

 

 

 

When using paint or lacquer to finish the mantel, they must

 

 

 

 

 

be heat-resistantto prevent discoloration.

 

 

 

 

 

 

 

 

 

 

 

12

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

C. Mantel

 

 

 

 

 

(CEILING)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

30 in. min.

 

 

 

 

 

 

 

(762 mm)

 

 

 

 

 

 

 

 

 

3/4 in. - 12 in.

 

 

 

 

 

 

 

 

(19 mm - 305 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Model

 

 

A

 

 

 

 

 

A

CF550E-BSeries

 

in.

 

31-1/2

 

 

 

 

 

 

 

120 & 240 Volt

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Units

 

mm

 

800

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CF750E-BSeries

 

in.

 

35

 

Mantel height listed is measured

120 & 240 Volt

 

 

 

 

 

 

 

 

 

 

from the BASE of the heater.

 

 

 

 

 

Units

 

mm

 

889

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

¨ Figure 6.4 Mantel Specifications

WARNING

Fire Risk

Do NOT obstruct air inlet or outlet grilles.

Do NOT modify grilles.

Modifying or covering grilles could cause temperature rise and fire hazard.

Finishing materials must not interfere with:

Air flow through grilles or louvers

Operation of louvers or doors

Access for service

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

13

7 Heater Setup

A. Remove Shipping Materials

Cut and discard the ties bundling the firescreen.

Remove screws holding ember bed shipping tabs in place.

Remove the tabs and discard. Replace the screws.

Remove the grate from the shipping pack (Figure 7.1) and slide into place. See Figure 7.2

Remove the upper louver assembly from the pack and slide notches over screws in column. See Figure 7.3.

Remove the lower louver assembly from the pack and install as shown in Figure 7.4.

B. Clean Heater

Figure 2 Grate In

The heater was cleaned at the factory but dust may have accumulated during shipping.

Vacuum firebox area and wipe acrylic panel (in back of firebox) with a dry, lint-freecloth or paper towel.DO NOT USE GLASS CLEANER! It will ruin the acrylic panel.

Remove all fingerprints and smudges from the front trim and glass doors to avoid permanently burning them into the finish.

C. Accessories

Refer to the instructions included with the accessory.

Figure 3 Upper Louver Assembly

Figure 1 Shipping Pack

Figure 4 Lower Louver Assembly

14

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

8 Operating Instructions

 

 

- It is recommended that during long periods of non-

WARNING

 

 

usage that the main power switch is turned to the “OFF”

 

 

position.

 

 

Fire Risk

• Flame/Ember Bed Intensity Control

 

- Turn the control knob clockwise to increase the

• Do not operate heater before reading and

 

 

intensity.

understanding operating instructions.

 

- Turn the control knob counter-clockwiseto reduce the

Failure to operate heater properly may

 

intensity.

cause fire.

Flame/Ember Bed Motion Control

 

 

- Turn the control knob clockwise to increase the

 

 

motion.

 

 

- Turn the control knob counter-clockwiseto reduce the

A. Manual Controls

motion.

Access Controls

Heater/Blower Assembly Switch

 

- The heater/blower assembly will operate only if the

• Controls are located behind the lower grille panel. To

 

 

switch is turned on.

access the controls, lift up on the lower grille panel and

 

- When the heater/blower assembly switch is in the

rotate it forward.

 

 

“OFF” position, the heater can operate with flame but

Function of Manual Controls

 

no heat.

Main Power Switch

-Main power switch is used to provide power to all controls. When the main power switch is on, the heater is turned on by the manual control on the heater, the remote control (optional) and/or the wall switch (optional).

-When the main power switch is off, the manual switches, remote control and wall switch will not work.

HEATER/BLOWER ASSEMBLY SWITCH

MAIN POWER SWITCH

MOTION

HEATER MAIN

LEARN

MOTION

POWER

 

INTENSITY THERMOSTAT

 

INTENSITY THERMOSTAT

LEARN

Figure 8.1 Dashboard Controls

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

15

WARNING

HOT! DO NOT TOUCH. SEVERE BURNS MAY RESULT.

CLOTHING IGNITION MAY RESULT.

Glass and other surfaces are hot during operation and cool down.

Keep children away.

CAREFULLY SUPERVISE children in same room as heater.

Alert children and adults to hazards of high temperatures.

Do NOT operate with protective barriers removed.

Keep clothing, furniture, draperies and other combustibles away.

B.Hand Held Remote Control Transmitter RCE-HNG-B(Optional)

The RCE-HNG-Bis an optional accessory listed with the Crestfire Series heaters.

The transmitter is a radio frequency remote control. The frequency can be found on the back side of the transmitter. The range of the transmitter is approximately 20 ft from heater.

When the remote LED light is RED, the heater has been turned on or off by the remote transmitter. The manual controls located on the dashboard will override any other external controls (remote control/wall switch) used to operate the heater.

Hand Held Remote Transmitter/Heater Initialization

-The transmitter operates on a 12V battery (included) made specifically for remote controls and electronic lighters. Install the 12V battery supplied with the heater into the battery compartment of the hand held remote transmitter. It is recommended that alkaline batteries always be used for longer battery life and maximum operational performance. If the signal light does not illuminate (when it normally would), check the position of the transmitter’s battery.

-Initialization only has to be done once.

-Turn the main power switch on.

-Locate the LEARN button on the dashboard. The LEARN button is located behind the lower grille/panel. To push the button, use a blunt object (such as a pencil).

-Push the button in and release. The heater will beep.

-Push and hold either the ON or OFF button on the hand held remote transmitter. A beep will indicate heater and remote have been initialized.

CAUTION

Odors and vapors released during initial operation.

Curing of high temperature paint.

Open windows for air circulation.

Odors may be irritating to sensitive individuals.

WARNING

Fire Risk

All electric heaters have hot and arcing or sparking parts inside.

Keep combustible materials, gasoline and other flammable vapors and liquids clear of heater.

Do NOT store flammable materials close to heater.

Keep all such liquids well away from the heater while it is in use.

Combustible materials may ignite.

16

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

Remote Transmitter Function

-The hand held remote transmitter is only an ON/OFF control. When the transmitter is active, the remote LED light will be RED. Upon initial use, there may be a delay of three seconds before the remote receiver will respond to the transmitter. This is part of the system’s design.

-With the main power switch (located on the heater system) in the “ON” position, press the ON button on the hand held remote transmitter to turn on the heater. The transmitter does not control/change the other switches or controls located on the heater. Features of the heater (flame motion and heater system) will remain in their last set position. If you would like to change the setting you will have to access the manual controls (located on the heater) to set the desired position.

-To turn off the heater, press the OFF button on the hand held remote transmitter.

C. Wall Switch Control

(hardwired heaters only) (WSK-21&WSK-21-W)

The wall switch wiring can be found in the Section “4. Wiring”.

The wall switch has an operating voltage of 12VDC, do not hook up to 120/240VAC. For installations you can use 24AWG thermostat wire connected to a standard wall switch. It is recommended not to exceed 15 ft of wire from heater.

With the main power switch (located on the dashboard) in the “ON” position, the wall switch can turn the heater on and off. The wall switch does not control the other switches or controls located on the dashboard. Features of the heater (flame motion and heater/blower assembly) will remain in their last set position. If you would like to change the setting, you will have to access the manual controls (located on the heater) to set the desired position.

The heater must be turned on and off by the wall switch.

D. FCC Requirements

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio or TV technician for help.

Canadian Equipment Requirements

This digital apparatus does not exceed the Class A/Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

This device complies with RSS-210 of Industry and Science Canada. Operation is subject to the following two conditions: 1) This device may not cause interference and 2) this device must accept any interference, including interference that may cause undesired operation of the device.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant toPart 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

17

9 Troubleshooting

A. Troubleshooting Guide

Issues

Possible Causes

Solutions

Heater doesn’t turn on with the main

1.

Power switch is off.

1.

Turn the power switch to the “ON” position.

switch or remote transmitter.

2.

Circuit breaker is tripped

2.

May need to put the heater on a dedicated service or

 

 

 

 

 

reduce the number of appliances on the circuit.

 

3.

Heater is unplugged from wall outlet.

3.

Plug the cord into an outlet.

 

4.

Loose wiring.

4.

Check all wiring for loose connections.

Heater is on, but no flame or low flame

1.

The bulbs are burned out

1.

Replace the bulbs.

intensity.

2.

Loose wiring.

2.

Check all wiring for loose connections.

 

 

 

 

 

 

Flames are frozen.

1.

Loose wiring.

1.

Check all wiring for loose connections.

 

2.

Flame element is not attached to the

2.

Reattach the flame element to the motor.

 

 

motor.

 

 

 

3.

Motor is defective.

3.

Replace the motor.

Excessive noise in the lower portion of

1.

Flame element isn’t seated properly.

1.

Reinstall the flame element.

the heater.

2.

Motor is defective.

2.

Replace the motor.

 

 

 

 

 

 

Heater/blower assembly doesn’t come

1.

Heater/blower assembly switch is off.

1.

Turn the heater switch to the “ON” position.

on.

2.

Thermostat is set too low.

2.

Move the thermostat knob clockwise until you hear a

 

 

 

 

 

“click”.

 

3.

Heater/blower assembly is overheated.

3.

The heater/blower assembly is protected by a thermal

 

 

 

 

cutout switch. Shut off all heater switches on the dash-

 

 

 

 

board including the main power switch. Wait 5 minutes,

 

 

 

 

then turn the heater on.

 

4.

Loose wiring.

4.

Check all wiring for loose connections.

Fan runs but not heat is put out.

1.

Loose wiring.

1.

Check all wiring for loose connections.

 

2.

Bad heating element.

2.

Replace the heater/blower assembly.

 

 

 

 

 

Heater element is on but fan doesn’t

1.

Loose wiring.

1.

Check all wiring for loose connections.

run.

2.

Fan is defective.

2.

Replace the heater/blower assembly.

 

The heater/blower assembly doesn’t

1.

Thermostat is set too high.

1.

Move the thermostat knob counter-clockwiseuntil you

turn off.

 

 

 

hear a “click”.

 

 

 

 

 

Excessive noise in upper portion of the

1.

Build up of dirt on the fans.

1.

Clean all fans.

heater.

2.

Heater fan is defective.

2.

Replace the heater/blower assembly.

 

 

 

 

 

 

Remote control doesn’t work.

1.

Remote is out of range.

1.

Move remote closer to the heater.

 

2.

Low batteries.

2.

Replace the batteries.

Odor.

 

The heater may emit a slight, harmless

 

 

 

 

odor when first used. This is a normal

 

 

 

 

condition caused by initial heating of the

 

 

 

 

internal parts and will not occur again.

 

 

 

 

 

 

 

18

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

10 Maintenance and Service

A. Cleaning the Firebox and Control Compartment

Keep the firebox, control compartment and heater system clean. Clean by brushing and vacuuming at least once a year. To access the control compartment, follow the instructions for replacing the light bulbs. Follow the heater system maintenance instructions to access the heater system. Failure to do this may shorten the fan’s life. Always disconnect power before performing any cleaning or maintenance.

B. Cleaning the Glass Doors and Back Acrylic Panel

The acrylic panel is cleaned in the factory during the assembly process. During shipment, installation, handling, etc., the acrylic panel surface may collect dust particles. These can be removed by buffing lightly with a clean dry cloth.

To remove fingerprints or other marks, the acrylic panel can be cleaned with a damp cloth using a mild soap and water solution. DO NOT USE GLASS CLEANER! IT WILL RUIN THE ACRYLIC PANEL! The acrylic panel should be completely dried with a lint free cloth or paper towel.

In the event of acrylic panel breakage, vacuum all remaining pieces with a shop vac. DO NOT VACUUM IF PIECES ARE HOT! Replace acrylic panel with a panel ordered direct or through your local distributor only. Never use substitute material.

C. Replacing the Light Bulbs

The light bulbs will need to be replaced when the flame and/ or ember bed is dark on one side. Replace the bulbs with 75 watt halogen bulbs with mini-candelabrabase. Do not exceed 75 watts per bulb. Light bulbs can be purchased at local hardware, lighting stores, online or by phone. Sylvania model 75Q/CL/MC/RP or Satco model S3157 are recommended.

Turn off circuit breaker or unplug heater before replacing the light bulbs.

Open the lower grille panel to view the dashboard on the heater (the lower grille may need to be removed).

Remove the four outer screws. See Figure 10.1.

Pull dashboard towards you to expose the light compartment (the light compartment does not need to be pulled all of the way out of the heater).

Carefully remove burned out bulb from light socket. Place new bulb in socket. Follow directions on light bulb package for handling requirements.

Slide dashboard back into heater and make sure all wires are inside heater.

Reinstall the four screws removed earlier.

Turn on circuit breaker or plug heater back into wall outlet.

WARNING

Shock Risk

Burn Risk

Cleaning, performing maintenance or moving this electric heater without disconnecting power and allowing the heater to cool could create a shock or burn hazard.

Turn controls to “OFF”.

Remove plug from outlet or turn off the circuit breaker to the heater.

WARNING

Burn Risk

Accidental burning of the skin could occur.

Allow at least 15 minutes for the light bulbs to cool before touching them.

Remove Screws

Bulbs

Remove Screws

Figure 10.1 Replacing the Bulbs

CAUTION

Handle glass assembly with care.

When cleaning glass door:

Avoid striking, scratching or slamming glass.

Do NOT use abrasive cleaners.

Use a hard water deposit glass cleaner on white film.

Do NOT clean glass when it is hot.

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

19

D. Heater/Blower Assembly Maintenance

Turn off the circuit breaker/unplug the heater before servicing the heater/blower assembly.

Allow heater to cool before removing.

Open the lower grille panel to view the dashboard on the heater (the lower grille may need to be removed).

Remove the four outer screws. See Figure 10.2.

Pull dashboard towards you to expose the light compartment (the light tray does not need to be pulled all of the way out of the heater).

Reach into the back of the left rear corner of the light tray and unplug wire harness from connector. To remove plug, squeeze both sides and pull.

Remove the hood by pulling it straight out.

Remove the upper grille panel/door front by lifting it up and out.

Remove the four outer screws. See Figure 10.2.

Pull the heater/blower assembly out of heater.

Slide the heater/blower assembly back into the heater, making sure that the wires do not touch the heater/blower assembly housing.

Once the front of the heater/blower assembly is flush with heater, reinstall the four screws removed earlier.

Replace the upper grille panel and hood.

Plug the wire harness back into the connector in the back of the left rear corner of the light tray.

Slide dashboard back into heater and make sure all wires are inside heater.

Reinstall the four screws removed earlier.

Turn on the circuit breaker or plug the heater back into the wall outlet.

Remove

Outer

Screws

Figure 10.2 Installing Heater/Blower Assembly

E. Maintenance Task List

Inspect

 

Maintenance Tasks

Glass Doors

1.

Inspect glass panels for cracks. Replace if this condition is present.

 

2.

Confirm there is no damage to glass or glass frame. Replace as necessary.

 

3.

Clean glass using a non-abrasivecleaner such as Brasso©.

 

 

 

Circulation Compartment

1.

Remove any foreign objects.

 

2.

Verify unobstructed air circulation.

20

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

11 Reference Materials

A. Heater Dimensions

16-7/8in.

 

 

 

(429 mm)

 

 

 

14 in.

 

30 in.

 

17-1/4in.

(762 mm)

 

(356 mm)

(438 mm)

31 in.

 

 

 

 

 

 

(787 mm)

 

36 in.

 

 

 

(914 mm)

 

 

 

 

31-1/8in.

3-1/8in.

6-1/2in.

 

(791 mm)

(79 mm)

(165 mm)

CF550E-B/CF550EV-B/CF550ENH-B

22 in.

 

 

 

(559 mm)

 

33-5/8in.

 

 

 

 

14 in.

20-7/8in.

(854 mm)

 

(530 mm)

34-5/8in.

 

(356 mm)

 

 

 

 

 

(879 mm)

 

41 in.

 

 

 

(1041 mm)

 

 

 

 

36-1/8in.

3-1/8in.

6-1/2in.

 

(918 mm)

(79 mm)

(165 mm)

CF750E-B/CF750EV-B/CF750ENH-B

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

21

B. Optional Components

SIGNAL LIGHT

ON/OFF BUTTONS

ON

OFF

12V BATTERY COMPARTMENT

FRONT BACK

RCE-HNG-B

DM1031

DM1036

WSK-21

Remote Control

DM1031B

DM1036B

WSK-21-W

 

DM1031S

DM1036S

Wall Switch Kit

Bi-foldGlass Doors

(left)

(right)

RF550E (CF550E-BSeries)

RF750E (CF750E-BSeries)

Side Refractory

RF36EH

Refractory

(CF750E-BSeries Only)

22

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

Fronts

CF550E-B/CF550EV-B/CF550ENH-B

Item

Description

DF-550M

Black Middle Door

PB-550

Polished Brass Strips (5)

 

 

BN-550

Brushed Nickel Strips (5)

 

 

SRV550-175-PB

Polished Brass Hood

SRV550-175-BN

Brushed Nickel Hood

CF750E-B/CF750EV-B/CF750ENH-B

Item

Description

DF-750M

Black Front

DF-6000

Black Front without Mesh

 

 

PB-750

Polished Brass Strips (5)

 

 

BN-750

Brushed Nickel Strips (5)

SRV60-143PB

Polished Brass Hood

 

 

SRV60-143BN

Brushed Nickel Hood

Trim Kits

PBT-550 (CF550E-BSeries)

(left)

(right)

 

 

BKT-550 (CF750E-BSeries)

 

 

PBT-6 (CF750E-BSeries)

 

RP31E (CF550E-BSeries)

BKT-6 (CF750E-BSeries)

 

RP36E (CF750E-BSeries)

Cabinet Trim

 

 

PBT = Polished Brass Finish

 

 

BKT = Black Finish

 

 

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

23

Surrounds

VTS-550 (CF550E-BSeries)

VTS-550-BK (CF550E-BSeries)

VTS-36 (CF750E-BSeries)

VTS-36-BK (CF750E-BSeries)

Quick Tile Black and Brass Surrounds

no suffix = Polished Brass FinishBK = Black Finish

Marble Lux

Flush Surrounds

(chase installations only)

CF550E-BSeries

CRF750E-BSeries

ROF44SB_*

ROF48DB_*

 

 

MVF44SB_*

MVF48DB_*

PLF44SB_*

PLF48DB_*

*O = Unstained Oak

*P = Primed

Marble Lux

CF550E-BSeries

CF750E-BSeries

VML-550-G

VML-36-G

VML-550-BG

VML-36-BG

 

 

VML-550-BK

VML-36-BK

24

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

¨ C. Service Parts

Service Parts

CRESTFIRE

Exploded Parts Diagram

Beginning Manufacturing Date: Apr 2005

CF550EV-BSeries &CF750EV-BSeries

Ending Manufacturing Date: Active

 

 

8

 

 

 

 

15

 

 

 

1

 

 

 

 

9

 

 

 

13

 

 

10

 

 

 

 

 

 

 

2

11

 

 

 

 

 

 

 

3

 

 

14

7

3 - Light Tray Assembly

 

 

 

 

 

 

 

 

12

6

 

4

 

 

 

 

 

 

 

 

5

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

25

 

 

Service Parts

 

 

CRESTFIRE

 

 

 

 

 

 

 

 

 

Service Parts List

Beginning Manufacturing Date: Apr 2005

 

 

CF550E-BSeries &CF750E-BSeries

Ending Manufacturing Date: Active

 

 

 

 

 

 

 

 

#

Description of Part

CF550E-BSeries

 

CF750E-BSeries

Qty.

 

 

req.

 

1

Molded Ember Bed

4030-913

 

 

4030-914

1

 

2

Grate

4030-897

 

 

4030-897

1

 

 

Reflective Flame Decal

4021-190

 

 

4021-190

1

 

3

Light Tray Assembly

4030-020

 

 

4030-020

1

 

4

Halogen Light

33961

 

 

33961

2

 

5

Motor w/Vinyl Cover Assembly

4030-883

 

 

4030-883

1

 

6

Flame Element Kit

4030-200

 

 

4030-200

1

 

7

Screen & Rod Assembly

4030-050

 

 

4030-033

1

 

 

Installation Manual

4030-781

 

 

4030-781

1

 

8

120VAC Heater Assembly

4030-541

 

 

4030-541

1

 

8

240VAC Heater Assembly

4030-539

 

 

4030-539

1

 

 

Electric Log Assembly

4030-055

 

 

4030-055

1

 

9

Rock Retainer

4030-219

 

 

4030-157

1

 

10

Lenticular Lens

4030-840

 

 

4030-808

1

 

11

Acrylic Panel

4038-810

 

 

4030-899

1

 

12

Black Louver Assembly

4030-090

 

 

4030-089

1

 

13

Top Grille Assembly

4030-028

 

 

4030-030

1

 

14

Hood

4030-530

 

 

4030-531

1

 

15

Upper Glass Retainer

4030-218

 

 

4030-146

1

 

 

Power Cord

4030-018

 

 

4030-018

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Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

D. Limited Warranty

Hearth & Home Technologies Inc.

800 W. Jefferson

Lake City, MN 55041

WARRANTY

Hearth & Home Technologies Inc. (HHT) Electric Fireplaces are tested and inspected prior to shipment and are guaranteed from defect to the purchaser of each new product. Any part which proves to be defective in material or workmanship under normal use within one year will be repaired or replaced without charge.* The Company will not be responsible for any expense incurred for installation, removal from service, or transportation costs. Any such defect should be brought to the attention of the Dealer where the product was purchased and is authorized to repair or replace within the terms of this warranty.

The Company’s only obligation under this warranty will be at its sole option to repair or replace any part proving defective or to refund the purchase price thereof.

The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use of or inability to use the product.

The warranty will not apply if, in the sole judgement of the Company, damage or failure has resulted from accident, alteration, misuse, abuse, incorrect installation, or operation on an incorrect power source.

The foregoing is in lieu of all other warranties expressed, implied, or statutory, and the Company neither assumes, nor authorizes any person to assume for it any other obligation, or liability in connection with said product.

*Light bulbs are not covered in the warranty.

How to Obtain Service

To obtain service under this warranty you must:

1.Send written notice of the claimed condition to Heat & Glo Technical Service Department, Hearth & Home Technologies Inc., 800 W. Jefferson, Lake City, MN 55041.

2.Provide proof of purchase, model number, serial number, and manufacturing date code to HHT.

3.Provide HHT reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Appliance prior to any repair or replacement work and before the Appliance or any component of the Appliance has been removed from the place of original installation.

4.Obtain HHT’s consent to any warranty work before the work is done.

ADDITIONAL INFORMATION: If you would like information on current Heat & Glo products or want to locate a dealer in your area, call1-888-427-3973.

©2003 Heat & Glo® is a Registered Trademark of Hearth & Home Technologies Inc.

Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06

27

E. Contact Information

Hearth & Home Technologies Inc.

800 W. Jefferson

Lake City, MN 55041

¨ Please contact your Heat & Glo dealer with any questions or concerns.

For the number of your nearest Heat & Glo dealer, please visit www.heatnglo.com.

– NOTES –

CAUTION

DO NOT DISCARD THIS MANUAL

• Important operating •

Read, understand

• Leave this manual with

a n d m a i n t e n a n c e

and follow these

party responsible for

instructions included.

instructions for safe

use and operation.

 

i n s t a l l a t i o n a n d

 

 

operation.

 

DO DISCARDNOT

This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.

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Heat & Glo • CRESTFIRE Series Electric Fireplace • 4030-781Rev F • 10/06