Heat & Glo LifeStyle 4035-822 User Manual
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6 Troubleshooting

 

Issues

 

Possible Causes

Solutions

1.

Appliance doesn’t turn on

A.

Power switch is “OFF”.

Turn the power switch to the “ON” position.

 

with the main switch or

 

 

 

 

B.

Circuit breaker is tripped.

May need to put the appliance on a dedicated service or reduce the

 

remote transmitter.

 

 

 

number of appliances on the circuit.

 

 

 

 

 

 

 

 

 

 

 

C.

Appliance is unplugged

Plug the cord into an outlet.

 

 

 

from wall outlet.

 

 

 

D.

Loose wiring.

Check all wiring for loose connections.

2.

Appliance is on, but

A.

The bulb(s) is (are)

Replace the bulb(s).

 

no flame or low flame

 

burned out.

 

 

intensity.

 

 

 

 

B.

Loose wiring.

Check all wiring for loose connections.

 

 

3.

Flames are frozen.

A.

Loose wiring.

Check all wiring for loose connections.

 

 

B.

Flame element is not

Reattach the flame element to the motor.

 

 

 

attached to the motor.

 

 

 

C.

Motor is defective.

Replace the motor.

4.

Excessive noise in the

A.

Flame element isn’t

Reinstall the flame element.

 

lower portion of the

 

seated properly.

 

 

appliance.

 

 

 

 

B.

Motor is defective.

Replace the motor.

 

 

5.

Heating system doesn’t

A.

Heating system switch is

Turn the heating system switch to the “ON” position.

 

come on.

 

“OFF”.

 

 

 

B.

Thermostat is set too low.

Turn the thermostat knob clockwise until you hear a “click”.

 

 

 

 

 

 

 

C.

Heating system is

The heating system is protected by a thermal cutout switch. Shut off all

 

 

 

overheated.

switches. Wait five minutes, then turn the heater on.

 

 

D.

Loose wiring.

Check all wiring for loose connections.

6.

Fan runs but no heat is

A.

Loose wiring.

Check all wiring for loose connections.

 

put out.

 

 

 

 

B.

Bad heating element.

Replace the heating system.

 

 

7.

Heating element is on but

A.

Loose wiring.

Check all wiring for loose connections.

 

fan doesn’t run.

 

 

 

 

B.

Fan is defective.

Replace the heating system.

 

 

8.

The heater doesn’t turn

A.

Thermostat is set too

Turn the thermostat knob clockwise until you hear a “click”.

 

off.

 

high.

 

9.

Excessive noise in upper

A.

Build up of dirt on the

Clean all fans.

 

portion of the heater.

 

fans.

 

 

 

B.

Heater fan is defective.

Replace the heating system.

10.

Remote control doesn’t

A.

Remote is out of range.

Move remote closer to the heater.

 

work.

 

 

 

 

B.

Low batteries.

Replace the batteries.

 

 

11.

Odor

A.

The heater may emit a

 

 

 

 

slight, harmless odor

 

 

 

 

when first used. This is a

 

 

 

 

normal condition caused

 

 

 

 

by initial heating of the

 

 

 

 

internal parts and will not

 

 

 

 

occur again.

 

 

 

 

 

 

Heat & Glo • TiaraE• 4035-822Rev F • 01/05

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