Heat & Glo LifeStyle 2197-980 User Manual

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Owner’s Manual

Installation and Operation

Model:

SOHO-N-AUB

SAI Global

Ref No GSCS20167

AS4553:2008

NOTICE

DO NOT DISCARD THIS MANUAL

• Important operating

• Read, understand and follow

• Leave this manual with

and maintenance

these instructions for safe

party responsible for use

instructions included.

installation and operation.

and operation.

DO DISCARDNOT

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury, or death.

DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE.

DO NOT SPRAYAEROSOLS IN THE VICIN-

ITY OF THIS APPLIANCE WHILE IT IS IN

OPERATION.

What to do if you smell gas

-DO NOT try to light any appliance.

-DO NOT touch any electrical switch.DO NOT use any phone in your building.

-Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

-If you cannot reach your gas supplier, call the fire department.

Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

WARNING

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

DO NOT touch glass until it is cooled

NEVER allow children to touch glass

Keep children away

CAREFULLY SUPERVISE children in same room as fireplace.

Alert children and adults to hazards of high temperatures.

Hightemperatures may ignite clothingor otherflammable materials.

DO NOT place articles on or against this appliance.

Keep clothing, furniture, draperies and other flammable materials away.

This appliance has been supplied with an integral barrier to prevent direct contact with the fixed glass panel. DO NOT operate the appliance with the barrier removed.

Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.

This is a room sealed appliance and no other ventilation is required than what is provided.

WARNING! DO NOT modify this appliance.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

1

PLEASE READ THIS MANUAL BEFORE INSTALLING

AND USING THIS APPLIANCE.

MODEL: SOHO-N-AUBIS SAI GLOBAL APPROVED FOR NATURAL GAS, PROPANE OR BUTANE AS A BALANCED FLUE FIREPLACE.

Refer to the appliance data plates for gas consumptions and pressures.

Installation of this appliance should only be carried out by an authorized person in accordance with the manufacturer’s instructions.

Appliance is to be installed in full compliance with the manufacturer’s instructions, and any local authorities’requirements for gas, electrical and building regulations.

This appliance and its components are tested and safe when installed in accordance with this Installation Manual. Report to your dealer any parts damaged in shipment, specifically check glass condition. The gas logs and flue system components are in separate packages. Read all instructions before starting installation and follow these instructions carefully during installation to ensure maximum benefit and safety.

Failure to follow them will void your warranty

and may present a fire hazard.

The Heat & Glo, a brand of Hearth & Home Technologies Inc. warranty will be voided by, and Heat & Glo, a brand of Hearth & Home Technologies Inc. disclaims any responsibility for the following actions:

Installation of any damaged fireplace or flue system component

Modification of the fireplace or balanced flue system installation other than as instructed by Heat & Glo, a brand of Hearth & Home Technologies Inc.

Improper positioning of the gas logs or the glass door

Installation and/or use of any component part not manufactured or approved by Heat & Glo, brand of Hearth & Home Technologies Inc., not withstanding any independent testing laboratory or other party approval of such component part or accessory.

It is the responsibility of the professionals involved with the service and installation of the appliance to test the operation of the appliance before leaving the installation site.

IMPORTANT: Read all instructions carefully before starting installation. Failure to follow these installation instructions may result in a possible fire hazard and will void the warranty. Save this manual for future reference.

Heat & Glo, a brand of Hearth & Home Technologies, Inc. 7571 215th Street West, Lakeville, MN 55044

Copyright 2012 • Printed in U.S.A.

2

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference.

A. Congratulations

Congratulations on selecting a Heat & Glo gas fireplace, an elegant and clean alternative to wood burning fireplaces. The Heat & Glo gas fireplace you have selected is designed to provide the utmost in safety, reliability, and efficiency.

As the owner of a new fireplace, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.

This owner’s manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals.

The information contained in this owner’s manual, unless noted otherwise, applies to all models and gas control systems.

Your new Heat & Glo gas fireplace will give you years of durable use and trouble-freeenjoyment. Welcome to the Heat & Glo family of fireplace products!

Homeowner Reference Information

We recommend that you record the following pertinent information about your fireplace.

Model Name:____________________________________________ Date purchased/installed:__________________

Serial Number:__________________________________________ Location on fireplace:______________________

Dealership purchased from:_ _______________________________ Dealer Phone:_ __________________________

Notes:_ _______________________________________________________________________________________

_____________________________________________________________________________________________

Listing Label Information/Location The model information regarding your specific fireplace can be found on the rating plate usually located in the control area of the fireplace.

SAI Global Certification Nº:

SAMPLE

Type of Gas

DMS (mm)

Model Number

Serial Number

xxxx-xxx

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

3

Safety Alert Key:

DANGER! Indicates a hazardous situation which, if not avoidedwill result in death or serious injury.

WARNING! Indicates a hazardous situation which, if not avoidedcould result in death or serious injury.

CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

NOTICE: Used to address practices not related to personal injury.

Table of Contents

A. Congratulations. . . . . . . . . . . . . . . . . 3 B. Limited Lifetime Warranty . . . . . . . . . . . . . 6

1 Listing and Code Approvals

A.

Appliance Certification. . . . . . . . . . . . . .

. 9

B.

Additional Related Standards. . . . . . . . . . . .

9

C.

Gas Pressure Requirements. . . . . . . . . . . .

9

D.

High Altitude Installations. . . . . . . . . . . . .

. 9

E.Non-CombustibleMaterials Specification. . . . . . . . . . . . . . 9

F.Combustible Materials Specification . . . . . . . . . 9

G.Electrical Codes. . . . . . . . . . . . . . . . . 9

User Guide

2 Operating Instructions

A. Gas Fireplace Safety. . . . . . . . . . . . . .

. 10

B. Your Fireplace . . . . . . . . . . . . . . . . .

10

C. Clear Space. . . . . . . . . . . . . . . . . .

11

D. Decorative Doors and Fronts. . . . . . . . . . .

. 11

E. Fixed Glass Assembly. . . . . . . . . . . . . .

11

F. Remote Controls, Wall Controls and Wall Switches. . . 11

G. Before Lighting Fireplace. . . . . . . . . . . . .

11

H. Lighting Instructions (IPI). . . . . . . . . . . . .

12

I.

Control Module Operation. . . . . . . . . . . .

. 13

J.

After Fireplace is Lit. . . . . . . . . . . . . . .

14

K.

Frequently Asked Questions . . . . . . . . . . .

. 14

3 Maintenance and Service

A. Maintenance Tasks-Homeowner. . . . . . . . . .15 B. MaintenanceTasks-QualifiedService Technician . . . . 16

Installer Guide

4 Getting Started

A.Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 18

B.Design and Installation Considerations. . . . . . . . 19

C.

Tools and Supplies Needed. . . . . . . . . . . .

19

D.

Inspect Appliance and Components. . . . . . . . .

19

5 Framing and Clearances

A. Selecting Appliance Location. . . . . . . . . . .

. 20

B. Constructing the Appliance Chase. . . . . . . . .

. 21

C. Clearances. . . . . . . . . . . . . . . . . . . 21

D. Mantel and Wall Projections. . . . . . . . . . . .

22

6 Termination Locations

A. Vent Termination Minimum Clearances. . . . . . . . 23

7 Vent Information and Diagrams

A.

Approved Pipe. . . . . . . . . . . . . . . . .

25

B.

Vent Table Key. . . . . . . . . . . . . . . . .

25

C.

Use of Elbows . . . . . . . . . . . . . . . . .

25

D.

Measuring Standards. . . . . . . . . . . . . .

. 25

E.

Flue Diagrams. . . . . . . . . . . . . . . . .

25

8 Vent Clearances and Framing

A.

Pipe Clearances to Combustibles. . . . . . . . .

. 33

B.

Wall Penetration Framing. . . . . . . . . . . . .

33

C.

Install the Ceiling Firestop. . . . . . . . . . . .

. 34

D.

Install Attic Insulation Shield. . . . . . . . . . . .

35

9 Appliance Preparation

A. Securing and Leveling the Appliance. . . . . . . . . 36

B.Covers Removal For Servicing. . . . . . . . . . . . . . . . . . . . . 37

C.Components Removal For Service . . . . . . . . . 37

D.

Parts Replacement . . . . . . . . . . . . . . .

37

E.

Adjustments And Replacement Parts. . . . . . . .

. 37

F.

Install Trim and/or Surround. . . . . . . . . . . .

37

G. Air Shutter Setting. . . . . . . . . . . . . . .

. 37

10 Installing Vent Pipe (SLP Pipe)

 

A. Assemble Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . .

. 38

B. Assemble Slip Sections. . . . . . . . . . . . .

. 39

C. Secure the Vent Sections. . . . . . . . . . . . .

39

D. Disassemble Vent Sections. . . . . . . . . . . .

40

E. Install Support Brackets. . . . . . . . . . . . .

. 40

F.

Install Firestops. . . . . . . . . . . . . . . .

. 41

G. Flue Termination. . . . . . . . . . . . . . . .

. 42

H. Heat Shield Requirements for Horizontal Termination. . 43

I.

Install Metal Roof Flashing. . . . . . . . . . . .

. 43

J.Assemble and Install Storm Collar. . . . . . . . . . 44

K.Install Vertical Termination Cap. . . . . . . . . . . 44

11 Gas Information

A.

Gas Pressure Requirements. .

.

. . . . .

.

.

.

. 45

B.

Gas Connection. . . . . . .

.

. . . . .

.

.

.

. 45

12 Electrical Information

A. Wiring Requirements. . . . . . . . . . . . . . . 47

B.IntelliFire PlusTM Ignition System Wiring. . . . . . . . 47

C.Optional Accessories Requirements . . . . . . . . . 47

D.

Blower . . . . . . . . . . . . . . . . . . . .

48

E.

Control Module Operation. . . . . . . . . . . .

. 49

4

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

13 Finishing

A. Framing and Finishing Instructions . . . . . . . . . 57 B. Mantel Projections. . . . . . . . . . . . . . . . 57

14 Appliance Setup

A.

Remove Fixed Glass Assembly. . . . . . . . . .

. 58

B.

Remove the Shipping Materials. . . . . . . . . .

. 58

C.

Clean the Appliance. . . . . . . . . . . . . . .

58

D.

Accessories. . . . . . . . . . . . . . . . . .

58

E.

Log Placement Instructions. . . . . . . . . . . .

59

F.

Install Media Rock Kit. . . . . . . . . . . . . .

. 60

15 Troubleshooting

A. IntelliFire Plus™ Ignition System. . . . . . . . . . 61

16 Reference Materials

A. Appliance Dimension Diagram. . . . . . . . . . .

63

B. Maintenance Tasks . . . . . . . . . . . . . . .

64

C. Vent Components Diagrams . . . . . . . . . . .

. 65

D. Service Parts. . . . . . . . . . . . . . . . .

. 68

E. Contact Information. . . . . . . . . . . . . . .

71

= Contains updated information.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

5

B. Limited Lifetime Warranty

AUSTRALIAN WARRANTY INFORMATION

Warranty information in the attached manual is for international markets, not Australia. For Australian warranty information, please see below.

Hearth & Home Technologies Inc (HHT)

7571 215th Street West, Lakeville, MN 55044

0011-1-651-345-1777

www.heatnglo.com

HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorised dealer.

HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will be free from defects in materials and workmanship at the time of manufacture.

After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion, may fully discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase price of the product. This warranty is subject to conditions, exclusions and limitations as described below.

Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this manufacturer’s warranty begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independent, authorised HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the installation or occupancy date. The manufacturer’s warranty period for parts and labour for covered components is produced in the following table.

The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time periods reflect the minimum expected useful lives of the designated components under normal operating conditions.

Warranty Period

 

Heat & Glo Manufactured Appliances and Venting

 

 

 

 

 

 

 

 

 

 

 

Components Covered

Parts

Labor

Gas

Wood

Pellet

EPA

Coal

Electric

Venting

Wood

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 Year

X

X

X

X

X

X

X

All Parts and Material Except

as covered by Conditions,

 

 

 

 

 

 

 

 

 

Exclusion, and Limitations listed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

X

X

X

 

 

Igniters, Electronic

 

 

 

 

 

 

Components, and Glass

2 years

 

 

 

 

 

 

 

X

X

X

X

X

 

 

Factory-installedblowers

 

 

 

 

 

 

 

X

 

 

 

 

 

Molded refractory panels

 

 

 

 

 

 

 

 

 

3 years

 

 

X

 

 

 

 

Firepots and burnpots

 

 

 

 

 

 

 

 

 

 

2000-645(1-12)

 

 

 

 

 

 

 

Page 1 of 3

6

 

 

 

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

 

Warranty Period

 

Heat & Glo Manufactured Appliances and Venting

 

 

 

 

 

 

 

 

 

 

 

Components Covered

Parts

Labor

Gas

Wood

Pellet

EPA

Coal

Electric

Venting

Wood

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5 years

1 years

 

 

X

X

 

 

 

Castings & baffles

 

 

 

 

 

 

 

 

 

 

7 years

3 years

 

X

X

X

 

 

 

Manifold tubs HEAT & GLO

 

 

 

 

chimney and termination

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

10 years

1 year

X

 

 

 

 

 

 

Burners, logs and refractory

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Limited

3 year

X

X

X

X

X

 

 

Firebox and heat exchanger

Lifetime

 

 

 

 

 

 

 

 

 

 

 

 

90 Days

X

X

X

X

X

X

X

All Replacement Parts

beyond warranty period

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OTHER RIGHTS

The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality

and the failure does not amount to a major failure.

WARRANTY CONDITIONS AND EXCLUSIONS:

The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorised dealer or distributor. A list of HHT authorised dealers is available on the HHT branded websites.

This warranty is only valid while the HHT appliance remains at the site of original installation.

WARRANTY EXCLUSIONS:

This HHT manufacturer’s warranty does not cover the following:

Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under warranty.

Damage to printed, plated, or enamelled surfaces caused by fingerprints, accidents, misuse, scratches, melted items, or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.

Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, light bulbs, batteries and the discoloration of glass.

Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this warranty.

Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-upair supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7) installation or use of components not supplied with the appliance or any other components not expressly authorized and approved by HHT (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the appliance.

2000-645(1-12)

Page 2 of 3

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

7

Non Heat & Glo venting components, hearth components or other accessories used in conjunction with the appliance.

Any part of a pre-existingfireplace system in which an insert or a decorative gas appliance is installed.

Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping charges for parts

HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of the structure.

This warranty is void if:

The appliance has been over-firedor operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals.Over-firingcan be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.

The appliance is subjected to prolonged periods of dampness or condensation.

There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.

HOW TO CLAIM

To make a claim against this warranty, contact your local distributor during regular business hours. See addresses below for a dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).

Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the product.

Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this manufacturers’ warranty.

HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assessment of your claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to occur.

To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you do not have your original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.

Melbourne

Perth

Sydney

Jetmaster

Fireplace Corner

Jetmaster

444 Swan Street

277 Lord Street

10 Martin Avenue

Richmond 3121

East Perth 6000

Arncliff 2205

(03) 9429-5573

(08) 9228-2600

(02) 9597-7222

2000-645(1-12)

Page 3 of 3

8

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

1 Listing and Code Approvals

A. Appliance Certification

MODELS: SOHO-N-AUB

LABORATORY: SAI GLOBAL

TYPE: Gas Fireplace

STANDARD: AS4553:2008

B. Additional Related Standards

The installation must comply with these installation instructions and all relevant parts of Local and National Building Standards Regulations and those relevant recommendations of the following British Standards. BS 5871: Part 1 BS 8303 BS 5440: Parts 1 & 2 BS 6891 BSEN1856 Parts 1 & 2 BS 5482 Part 1, as well as IGE/UP/7.

The Heat & Glo gas appliances discussed in this Installer’s Guide have been tested to certification standards and listed by the applicable laboratories.

This appliance must be installed in accordance with the rules in force.

NOX Class 5 for G20, NOX Class 5 for G31

C. Gas Pressure Requirements

Pressure requirements for SOHO-N-AUBfireplace are shown in table below.

Two taps are provided on the right hand side of the gas control for a test gauge connection to measure the inlet and outlet pressures.

 

 

 

Natural Gas

Inlet Gas Pressure

 

1.13 - 3.40 kPa

Outlet (Manifold) Gas Pressure

 

.80 - .95kPa

Gas Rate

 

14.4 MJ/h (Max. rate)

 

9.8 MJ/h (Min. rate)

 

 

 

Max. Input (NETCV)

 

4.0 kW

Burner Injector

 

DMS 50 (Ø1.78mm)

Pilot Injector

 

51

 

 

 

Primary Aeration Setting

Log Effect

 

11 mm Open

Rocks/Pebbles

 

 

7 mm Open

An in-lineregulator MUST be installed if the gas pressure exceeds3.40 kPa. Failure to install a regulator could damage valve.

The fireplace and its individual shut-offvalve must be disconnected from the gas supply piping system during any pressure testing of the system at test pressures in excess of 6.0 kPa.

If the fireplace must be isolated from the gas supply piping system by closing an individual shut-offvalve, it must be of thehandle-lesstype.

WARNING! Risk of Explosion! An in-line regulator

MUST be installed if the gas pressure exceeds 3.7 kPa. Failure to install a regulator could damage valve.

D. High Altitude Installations

NOTICE: If the heating value of the gas has been reduced, these rules do not apply. Check with your local gas utility or authorities having jurisdiction.

When installing above 2000 ft. (610 m) elevation: Reduce input rate 4% for each 1000 ft. (305 m) above 2000 ft. (610 m).

E. Non-CombustibleMaterials Specification

Material which will not ignite and burn. Such materials are those consisting entirely of steel, iron, brick, tile, concrete, slate, glass or plasters, or any combination thereof.

Materials that are reported as passing ASTM E 136,

Standard Test Method for Behavior of Materials in a Vertical Tube Furnace at 750 ºC and UL763shall be considered non-combustible materials.

F. Combustible Materials Specification

Materials made of or surfaced with wood, compressed paper, plant fibers, plastics, or other material that can ignite and burn, whether flame proofed or not, or plastered or unplastered shall be considered combustible materials.

G. Electrical Codes

All electrical safety testing has been done following the EN 60335-2-102standard. Local codes apply.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

9

2 Operating InstructionsUser Guide

A. Gas Fireplace Safety

WARNING

HOT SURFACES!

Glass and other surfaces are hot during operation AND cool down.

Hot glass will cause burns.

DO NOT touch glass until it is cooled

NEVER allow children to touch glass

Keep children away

CAREFULLY SUPERVISE children in same room as fireplace.

Alert children and adults to hazards of high temperatures.

High temperatures may ignite clothing or other flammable materials.

Keep clothing, furniture, draperies and other flammable materials away.

This appliance has been supplied with an integral barrier to prevent direct contact with the fixed glass panel. DO NOT operate the appliance with the barrier removed.

Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Children should be supervised to ensure that they do not play with the appliance.

If you expect that small children or vulnerable adults may come into contact with this fireplace, the following precautions are recommended:

Install a physical barrier such as:

-A decorative firescreen.

-Adjustable safety gate.

Install a switch lock or a wall/remote control with child protection lockout feature.

Keep remote controls out of reach of children.

Never leave children alone near a hot fireplace, whether operating or cooling down.

Teach children to NEVER touch the fireplace.

Consider not using the fireplace when children will be present.

To prevent unintended operation when not using your fireplace for an extended period of time (summer months, vacations, trips, etc):

Remove batteries from remote controls.

Turn off wall controls.

Unplug 6 volt adapter plug and remove batteries on IPI models.

B. Your Fireplace

WARNING! DO NOT operate fireplace before reading and understanding operating instructions. Failure to operate fireplace according to operating instructions could cause fire or injury.

DECORATIVE DOORS

(NOT SHOWN)

SECTION 2.D.

FIXED GLASS ASSEMBLY

(NOT SHOWN)

SECTION 9.B.

MANTEL

SECTION 5.D

HEARTH

CLEAR SPACE

SECTION 2.C.

GRATE

Figure 2.1 General Operating Parts

10

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

C. Clear Space

WARNING! DO NOT place combustible objects in front of the fireplace or block louvers. High temperatures may start a fire. See Figure 2.2.

Avoid placing candles and other heat-sensitiveobjects on mantel or hearth. Heat may damage these objects.

 

3

FT.

CLEAR

 

 

 

 

IN

 

 

 

FRONT OFSPACE

 

 

 

FIREPLACE

Figure 2.2

Clear Space

 

D. Decorative Doors and Fronts

WARNING! Risk of Fire! Install ONLY doors or fronts approved by Hearth & Home Technologies. Unapproved doors or fronts may cause fireplace to overheat.

This fireplace has been supplied with an integral barrier to prevent direct contact with the fixed glass panel. DO NOT operate the fireplace with the barrier removed.

Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one.

For more information refer to the instructions supplied with your decorative door or front.

E. Fixed Glass Assembly

See Section 9.B.

F.Remote Controls, Wall Controls and Wall Switches

Follow the instructions supplied with the control installed to operate your fireplace:

For safety:

Install a switch lock or a wall/remote control with child protection lockout feature.

Keep remote controls out of reach of children.

See your dealer if you have questions.

G. Before Lighting Fireplace

Before operating this fireplace for the first time, have a qualified service technician:

Verify all shipping materials have been removed from inside and/or underneath the firebox.

Review proper placement of logs, ember material and/ or other decorative materials.

Check the wiring.

Check the air shutter adjustment.

Ensure that there are no gas leaks.

Ensure that the glass is sealed and in the proper position and that the integral barrier is in place.

WARNING! Risk of Fire or Asphyxiation! DO NOT operate fireplace with fixed glass assembly removed.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

11

H. Lighting Instructions (IPI)

FOR YOUR SAFETY

READ BEFORE LIGHTING

WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A.This appliance is equipped with an intermittent pilot ignition (IPI) device which automatically lights the burner. DO NOT try to light the burner by hand.

B.BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS

DO NOT try to light any appliance.

DO NOT touch any electric switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

C.DO NOT use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

WARNING: CAUTION:

DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240 VAC) TO THE CONTROL VALVE.

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance.

This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.

If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could expose you to substances in fuel or fuel combustion which are known to the State of California to cause cancer, birth defects, or other reproductive harm.

Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.

Hot while in operation. DO NOT touch. Keep children, clothing, furniture, gasoline and other liquids having flammable vapors away.

DO NOT operate the appliance with fixed glass assembly removed, cracked or broken. Replacement of the fixed glass assembly should be done by a licensed or qualified service person.

NOT FOR USE

WITH SOLID FUEL

For use with natural gas and propane. A conversion kit, as supplied by the manufacturer, shall be used to convert this appliance to the alternate fuel.

Also Certified for Installation in a

Bedroom or a Bedsitting Room.

For assistance or additional information, consult a qualified installer, service agency or the gas supplier.

For additional information on operating your

Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.

Final inspection by

LIGHTING

INSTRUCTIONS (IPI)

1.This appliance is equipped with an ignition device which automatically lights the burner. DO NOT try to light the burner by hand.

GAS

VALVE

2.Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the Safety Information located on the left side of this label. If you do not smell gas, go to next step.

3.To light the burner:

Equipped with wall switch: Turn ON/OFF switch to ON.

Equipped with remote or wall control: Press ON or FLAME button.

Equipped with thermostat: Set temperature to desired setting.

4.If the appliance does not light after three tries, call your service technician or gas supplier.

TO TURN OFFGAS TO APPLIANCE

1.Equipped with wall switch: Turn ON/OFF switch to OFF.

Equipped with remote or wall control: Press OFF button.

Equipped with thermostat: Set temperature to lowest setting.

2.Service technician should turn off electric power to the control when performing service.

593-913G

12

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

I. Control Module Operation

1.The control module has an ON/OFF/REMOTE selector switch that must be set. See Figure 2.3.

OFF Position: Appliance will ignore all power inputs and will not respond to any commands from a wall switch or remote. The unit should be in the OFF position during installation, service, battery installation, fuel conversion, and in the event that the control goes into LOCK-OUTmode as a result of an error code.

ON Position: Appliance will ignite and run continuously in the HI flame setting, with no adjustment in flame output. This mode of operation is primarily used for initial installation or power outage operation with battery backup.

REMOTE Position: Appliance will initiate commands from an optional wired wall switch and/or the wireless remote (RC300AU).

2.If using a wired wall switch with the module in REMOTE mode, the flame output can be adjusted with the HI/ LO selector switch on the module. See Figure 2.3. Note that the flame HI/LO selector switch will become inactive once an optional remote control (RC300AU) is programmed to the control module. Note that the control module will always ignite the fireplace on HI and remain so for the initial 10 seconds of operation. If the HI/LO is switched to the LO position, the flame output will automatically drop to the lowest setting after the flame has been established for 10 sec. After this 10 second period, the flame can be adjusted from HI to LO with the switch.

3.The control module has safety feature that automatically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the RC300AU remote.

4.If you intend to use both an optional wired wall switch and the RC300AU remote control to operate your fireplace, the wall switch will override any commands given by the remote.

5.The module has the capability to recognize potential malfunctions. If these occur, it will fail to ignite and/ or respond to a command to ignite via the wall switch and/or remote. In this case, the module may have

gone into LOCK-OUTmode. In this state, it will emit a LED error code. To reset the error code, switch the selector to OFF, and then back to REMOTE or ON. If the ignition command again fails, the module will emit an LED error code, prior to going back intoLOCK-OUTmode. Contact your dealer for service if this occurs.

Note: If the module is inLOCK-OUTmode, resetting the circuit breaker to the appliance will also reset the module.

 

MODULE

 

 

SELECTOR

 

SWITCH

FLAME HI/LOW

STATUS

NG/LP GAS-TYPE

SWITCH

INDICATOR LED

SELECTOR SWITCH

Figure 2.3 Control Module

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

13

J. After Fireplace is Lit

Initial Break-inProcedure

The fireplace should be run three to four hours continuously on high.

Turn the fireplace off and allow it to completely cool.

Remove fixed glass assembly. See Section 9.B.

Clean fixed glass assembly. See Section 3.

Replace the fixed glass assembly and run continuously on high an additional 12 hours.

This cures the materials used to manufacture the fireplace.

NOTICE! Open windows for air circulation during fireplace break-in.

Some people may be sensitive to smoke and odors.

Smoke detectors may activate.

K.Frequently Asked Questions

ISSUE

SOLUTIONS

Condensation on the glass

This is a result of gas combustion and temperature variations. As the fireplace warms, this con-

densation will disappear.

 

Blue flames

This is a result of normal operation and the flames will begin to yellow as the fireplace is allowed

to burn for 20 to 40 minutes.

 

 

When first operated, this fireplace may release an odor for the first several hours. This is caused

Odor from fireplace

by the curing of materials from manufacturing. Odor may also be released from finishing materials

and adhesives used near the fireplace. These circumstances may require additional curing related

 

 

to the installation environment.

Film on the glass

This is a normal result of the curing process of the paint. Glass should be cleaned within 3 to 4

hours of initial burning. A non-abrasivecleaner such as gas appliance glass cleaner may be neces-

 

 

sary. See your dealer.

 

 

 

Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the

Metallic noise

sound produced by a furnace or heating duct. This noise does not affect the operation or longevity

 

of the fireplace.

 

This appliance can operated on battery power in the event of a power outage. To access the bat-

Power Outages (battery backup)

tery pack, the decorative front, mesh and glass assembly must be removed. Refer to Section 12

 

for more details.

Wall above appliance feels hot to

No action necessary. This appliance ships with a non-combustiblematerial attached. Specifica-

the touch.

tions of the attached non-combustiblematerial are listed in Section 1.E.

14

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

3 Maintenance and Service

Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace.

When properly maintained, your fireplace will give you many years of trouble-freeservice. We recommend annual service by a qualified service technician.

A. Maintenance Tasks-Homeowner

Installation and repair should be done by a qualified service technician only. The fireplace should be inspected before use and at least annually by a professional service person.

The following tasks may be performed annually by the homeowner. If you are uncomfortable performing any of the listed tasks, please call your dealer for a service appointment.

More frequent cleaning may be required due to lint from carpeting or other factors. Control compartment, burner and circulating air passageway of the fireplace must be kept clean.

CAUTION! Risk of Burns! The fireplace should be turned off and cooled before servicing.

Glass Cleaning

Frequency: Seasonally

By: Homeowner

Tools Needed: Protective gloves, glass cleaner, drop cloth and a stable work surface.

CAUTION! Handle fixed glass assembly with care.

Glass is breakable.

Avoid striking, scratching or slamming glass

Avoid abrasive cleaners

DO NOT clean glass while it is hot

Prepare a work area large enough to accommodate fixed glass assembly and door frame by placing a drop cloth on a flat, stable surface.

Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or floor surfaces.

Remove door or decorative front from fireplace and set aside on work surface.

See Section 9.B for instructions to remove fixed glass assembly.

Clean glass with a non-abrasivecommercially available cleaner.

-Light deposits: Use a soft cloth with soap and water

-Heavy deposits: Use commercial fireplace glass cleaner (consult with your dealer)

Carefully set fixed glass assembly in place on fireplace. Hold glass in place with one hand and secure glass latches with the other hand.

Reinstall door or decorative front.

Doors, Surrounds, Fronts

Frequency: Annually

By: Homeowner

Tools needed: Protective gloves, stable work surface

Assess condition of screen and replace as necessary.

Inspect for scratches, dents or other damage and repair as necessary.

Check that louvers are not blocked.

Vacuum and dust surfaces.

Remote Control

Frequency: Seasonally

By: Homeowner

Tools needed: Replacement batteries and remote control instructions.

Locate remote control transmitter and receiver.

Verify operation of remote. Refer to remote control operation instructions for proper calibration and setup procedure.

Place batteries as needed in remote transmitters and battery-poweredreceivers.

Place remote control out of reach of children.

If not using your fireplace for an extended period of time (summer months, vacations/trips, etc), to prevent unintended operation:

Remove batteries from remote controls.

Unplug 6 volt adapter plug on IPI models.

Remove batteries from battery backup.

Venting

Frequency: Seasonally

By: Homeowner

Tools needed: Protective gloves and safety glasses.

Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow, debris, etc.

Verify termination cap clearance to subsequent construction (building additions, decks, fences, or sheds). See Section 6.

Inspect for corrosion or separation.

Verify weather stripping, sealing and flashing remains intact.

Inspect draft shield to verify it is not damaged or missing.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

15

B.Maintenance Tasks-QualifiedService

Technician

To prevent inadvertent burner operation while servicing this appliance:

Unplug DC regulator from junction box.

Remove batteries from battery pack (if installed).

Shut off gas supply to the appliance.

The following tasks must be performed by a qualified service technician.

Gasket Seal and Glass Assembly Inspection

Frequency: Annually

By: Qualified Service Technician

Tools needed: Protective gloves, drop cloth and a stable work surface.

Inspect gasket seal and its condition.

Inspect fixed glass assembly for scratches and nicks that can lead to breakage when exposed to heat.

Confirm there is no damage to glass or glass frame. Replace as necessary.

Verify that fixed glass assembly is properly retained and attachment components are intact and not damaged. Replace as necessary.

Logs

Frequency: Annually

By: Qualified Service Technician

Tools needed: Protective gloves.

Inspect for damaged or missing logs. Replace as necessary. Refer to Section 14.E for log placement instructions.

Verify correct log placement and no flame impingement causing sooting. Correct as necessary.

Firebox

Frequency: Annually

By: Qualified Service Technician

Tools needed: Protective gloves, sandpaper, steel wool, cloths, mineral spirits, primer andtouch-uppaint.

Inspect for paint condition, warped surfaces, corrosion or perforation. Sand and repaint as necessary.

Replace fireplace if firebox has been perforated.

Control Compartment and Firebox Top

Frequency: Annually

By: Qualified Service Technician

Tools needed: Protective gloves, vacuum cleaner, dust cloths

Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips that have penetrated the sheet metal are sharp and should be avoided.

Remove all foreign objects.

Verify unobstructed air circulation.

Gas Pressure Information

Frequency: Upon initial installation and gas valve replacement or service.

By: Qualified Service Technician

Tools needed: Protective gloves, manometer, flashlight, screw driver set.

Gas pressure taps are accessible by removing the decorative front and fixed glass assembly. Refer to section 11.A for information related to the gas valve and gas pressure settings.

16

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

Burner Ignition and Operation

Frequency: Annually

By: Qualified Service Technician

Tools needed: Protective gloves, vacuum cleaner, whisk broom, flashlight, voltmeter, indexed drill bit set, and a manometer.

Verify burner is properly secured and aligned with pilot or igniter.

Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.

Replace Glowing embers with new dime-sizepieces.DO NOT block ports or obstruct lighting paths. See Figure 3.2.

Verify batteries have been removed from battery back-upIPI systems to prevent premature battery failure or leaking.

Check for smooth lighting and ignition carryover to all ports. Verify that there is no ignition delay.

Inspect for lifting or other flame problems.

Verify air shutter setting is correct. See Section 9 for required air shutter setting. Verify air shutter is clear of dust and debris.

Inspect orifice for soot, dirt and corrosion. Verify orifice size is correct. See Service Parts List for proper orifice sizing.

Verify manifold and inlet pressures. Adjust regulator as required.

Inspect pilot flame pattern and strength. See Figure 3.1 for proper pilot flame pattern. Clean or replace orifice spud as necessary.

Inspect IPI flame sensing rod for soot, corrosion and deterioration. Polish with fine steel wool or replace as required.

Verify that there is not a short in flame sense circuit by checking continuity between pilot hood and flame sensing rod. Replace pilot as necessary.

Figure 3.2 Ember Placement

Place small pieces of ember material on burner top around burner ports.

Do NOT press embers into burner ports.

Do NOT place embers in the center area shown in Figure 3.2.

Figure 3.1 IPI Pilot Flame Patterns

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

17

4 Getting Started

Installer Guide

 

A. Typical Appliance System

NOTICE: Illustrations and photos reflect typical installations and are for design purposes only. Illustrations/diagrams are not drawn to scale. Actual product may vary from pictures in manual

VERTICAL TERMINATION CAP (SECTION 10.K)

NON-COMBUSTIBLEROOF FLASHING

MAINTAINS MINIMUM CLEARANCE

AROUND PIPE (SECTION 10.I)

VENT PIPE (SECTIONS 7 & 8)

CEILING FIRESTOP ON FLOOR OF ATTIC (SECTION 8.C)

FRAMING/HEADER (SECTION 5.C)

STORM COLLAR (SECTION 10.J)

VENT PIPE PENETRATES ROOF

PREFERABLY WITHOUT AFFECTING

ROOF RAFTERS (SECTIONS 8 and 10)

ATTIC INSULATION SHIELD (NOT SHOWN) MUST BE USED HERE TO KEEP INSULATION AWAY FROM VENT PIPE IF ATTIC IS INSULATED (SECTION 8.D)

FRAMING HEADED OFF IN CEILING JOISTS (SECTION 8.C)

OPTIONAL WALL SWITCH SECTION 12.C.

MANTEL AND

MANTEL LEG (SECTION 5.D)

SURROUND

HEARTH EXTENSION

GAS LINE (SECTION 11)

Figure 4.1 Typical System

18

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

B. Design and Installation Considerations

Heat & Glo direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside of the building. No additional outside air source is required.

Installation MUST comply with local, regional, state and national codes and regulations. Consult insurance carrier, local building inspector, fire officials or authorities having jurisdiction over restrictions, installation inspection and permits.

Before installing, determine the following:

Where the appliance is to be installed.

The vent system configuration to be used.

Gas supply piping requirements.

Electrical wiring requirements.

Framing and finishing details.

Whether optional accessories—devicessuch as a fan, wall switch, or remotecontrol—aredesired.

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. For assistance or additional information, consult a qualified service technician, service agency or your dealer.

C. Tools and Supplies Needed

Before beginning the installation be sure that the following tools and building supplies are available.

Tape measure

Framing material

Pliers

Non-corrosiveleak check solution-

Hammer

Phillips screwdriver

Gloves

Framing square

Voltmeter

Electric drill and bits - 1/4 in. (6 mm)

Plumb line

Safety glasses

Level

Reciprocating saw

Manometer

Flat blade screwdriver

Caulking material (149 ºC (300 ºF) minimum continuous exposure rating)

1/2 - 3/4 in. (13 - 19 mm) length, #6 or #8 Self-drillingscrews

One 1/4 in (6 mm). female connection (for optional fan).

D. Inspect Appliance and Components

Carefully remove the appliance and components from the packaging.

The vent system components and decorative doors and fronts may be shipped in separate packages.

If packaged separately, the log set and appliance grate must be installed.

Report to your dealer any parts damaged in shipment, particularly the condition of the glass.

Read all of the instructions before starting the installation. Follow these instructions carefully during the installation to ensure maximum safety and benefit.

WARNING! Risk of Fire or Explosion! Damaged parts could impair safe operation. DO NOT install damaged, incomplete or substitute components. Keep appliance dry.

Hearth & HomeTechnologies disclaims any responsibility for, and the warranty will be voided by, the following actions:

Installation and use of any damaged appliance or vent system component.

Modification of the appliance or vent system.

Installation other than as instructed by Hearth & Home Technologies.

Improper positioning of the gas logs or the glass door.

Installation and/or use of any component part not approved by Hearth & Home Technologies.

Any such action may cause a fire hazard.

WARNING! Risk of Fire, Explosion or Electric Shock! DO NOT use this appliance if any part has been under water. Call a qualified service technician to inspect the appliance and to replace any part of the control system and/or gas control which has been under water.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

19

5 Framing and Clearances

A. Selecting Appliance Location

When selecting a location for the appliance it is important to consider the required clearances to walls (see Figure 5.1).

WARNING! Risk of Fire or Burns! Provide adequate clearance around air openings and for service access.

Duetohightemperatures,theapplianceshouldbelocated out of traffic and away from furniture and draperies.

NOTICE: Illustrations reflect typical installations and are FOR DESIGN PURPOSES ONLY. Illustrations/diagrams are not drawn to scale. Actual installation may vary due to individual design preference.

NOTE: For actual appliance dimensions refer to Section 16.

A

13 mm

B

A

B

ALCOVE

 

INSTALLATION

 

C

TOP VENT,

ONE 90º ELBOW D

MINIMUM

 

A

B

C

D

Inches

33

29

47

35

 

 

 

 

 

Millimeters

841

740

1187

892

In addition to these framing dimensions, also reference the following sections:

Clearances and Mantel Projections (Sections 5.D and 13.B).

Flue Clearances and Framing (Section 6).

Figure 5.1 Appliance Locations

20

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

B. Constructing the Appliance Chase

A chase is a vertical box-likestructure built to enclose the gas appliance and/or its vent system. In cooler climates the vent should be enclosed inside the chase.

NOTICE: Treatment of ceiling firestops and wall shield firestops and construction of the chase may vary with the type of building. These instructions are not substitutes for the requirements of local building codes. Therefore, you MUST check local building codes to determine the requirements to these steps.

Chases should be constructed in the manner of all outside walls of the home to prevent cold air drafting problems. The chase should not break the outside building envelope in any manner.

Walls, ceiling, base plate and cantilever floor of the chase should be insulated. Vapor and air infiltration barriers should be installed in the chase as per regional codes for the rest of the home. Additionally, in regions where cold air infiltration may be an issue, the inside surfaces may be sheetrocked and taped for maximum air tightness.

NOTICE: Measure fireplace dimensions and verify framing methods and wall covering details, before framing construction begins.

To further prevent drafts, the wall shield and ceiling firestops should be caulked with caulk with a minimum of 300ºF continuous exposure rating to seal gaps. Gas line holes and other openings should be caulked withcaulk with a minimum of 300ºF continuous exposure rating or stuffed with unfaced insulation. If the appliance is being installed on a cement surface, a layer of plywood may be placed underneath to prevent conducting cold up into the room.

C. Clearances

NOTICE: Install appliance on hard metal or wood surfaces extending full width and depth.DO NOT install directly on carpeting, vinyl, tile or any combustible material other than wood.

WARNING! Risk of Fire! Maintain specified air space clearances to appliance and vent pipe:

Insulation and other materials must be secured to prevent accidental contact.

The chase must be properly blocked to prevent blown insulation or other combustibles from entering and making contact with fireplace or chimney.

Failure to maintain airspace may cause overheating and a fire.

A

F

 

 

 

G

B

 

 

 

 

C

 

I

 

K

H

 

 

 

 

 

D

 

 

J

 

 

E

 

 

 

 

 

CLEARANCES TO COMBUSTIBLES:

 

A

B

C

D

E

F

G

H

I

J

K

 

Rough

Rough

Rough

Rough

Minimum

Clearance

Non-Combustible

Combustible

Behind

Sides of

Front of

 

Opening

Opening

Opening

Opening

Platform

to Ceiling

Floor

Flooring

Appliance

Appliance

Appliance

 

(Flue Pipe)

(Height)

(Depth)

(Width)

Height

 

 

 

 

 

 

In.

8-1/2

44

11-1/2

29-1/2

3

28

0

0

1/2

1/2

36

mm

219

1118

292

752

76

711

0

0

13

13

914

Figure 5.2 Clearances to Combustibles

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

21

D. Mantel and Wall Projections

WARNING! Risk of Fire! Comply with all minimum clearances as specified. Framing or finishing material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc).

Combustible Mantels

No mantels are allowed when using Studio-CEfronts.

Note: All dimensions are shown in millimeters

 

 

 

305

 

 

 

279

 

 

 

254

 

 

229

 

 

203

 

381

 

178

 

356

 

152

 

330

 

127

 

305

 

102

279

407

 

 

76

254

 

 

51

229

 

 

26

203

 

 

 

178

 

 

 

152

 

 

127

 

 

 

OPENING OF FIREPLACE

Figure 5.3 Minimum vertical and maximum horizontal dimensions of combustibles above appliance when using the DF-SOHOCE-BKdress guard.

22

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

6 Termination Locations

A. Vent Termination Minimum Clearances

WARNING

Fire Risk.

Maintain vent clearance to combustibles as specified.

DO NOT pack air space with insulation or other materials.

Failure to keep insulation or other materials away from vent pipe may cause overheating and fire.

HORIZONTAL

OVERHANG

20 in.

(510 mm) MIN.

24 in.

(610 mm) MIN. VERTICAL WALL

LOWEST

DISCHARGE

OPENING

TERMINATION

CAP

12 in. X

(305 mm)

ROOF PITCH

IS X/ 12 in. (305 mm)

H (MIN.) - MINIMUM HEIGHT FROM ROOF

TO LOWEST DISCHARGE OPENING

Angle

H (Min.) mm

0°-26.6° ............................................................

500*

26.6°-30.3°............................................................

500*

30.3°-33.7°............................................................

500*

33.7°-36.9°............................................................

610*

36.9°-39.8°............................................................

760

39.8°-42.5°............................................................

990

42.5°-45.0°.........................................................

1220.

45.0°-49.4°.........................................................

1520.

49.4°-53.1°.........................................................

1830.

53.1°-56.3°.........................................................

2130.

56.3°-59.0°.........................................................

2290.

59.0°-60.3°.........................................................

2440.

*910 mm minimum in snow regions

Figure 6.1 Minimum Height From Roof To Lowest Discharge

Opening

A

B

6 in. mm (min.) up to 20 in.

18 in. minimum

(152 mm (min.) up to 508 mm)

(457 mm minimum)

20 in. minimum

0 in. minimum

(508 mm minimum)

(0 mm minimum)

Gas, Wood or Fuel Oil

Termination Cap

B

A*

Gas

Termination

Cap **

*If using decorative cap cover(s), this distance may need to be increased. Refer to the installation instructions supplied with the decorative cap cover.

**In a staggered installation with both gas and wood or fuel oil terminations, the wood or fuel oil termination cap must be higher than the gas termination cap.

Figure 6.2 Staggered Termination Caps

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

23

 

 

 

 

 

 

a

 

 

j

 

T

 

 

 

 

 

h

 

c

 

 

 

 

 

 

 

 

j

j

e

e

d

 

 

openable

 

h

 

 

 

 

window

 

P

 

 

 

 

 

h

 

 

 

n

door

 

g

 

 

 

 

 

f

 

k

 

T

 

M

 

 

 

 

 

 

 

 

 

 

I

 

 

 

d

 

c

 

 

 

 

 

 

 

 

b

 

 

 

 

g

 

 

 

 

k

 

 

 

 

 

 

 

 

 

 

See note 2

See note 3

T

T = Flue terminal

M = Gas meter

Shading indicates prohibited

I = Mechanical air inlet

P = Electricity meter or fuse box

areas for flue terminals

a

- Below eaves, balconies or other projections:

MIN. CLEARANCE - in. (mm)

 

Appliances up to 50 MJ/h input.....................................................................................

12

(300)

 

Appliances over 50 MJ/h input................................................................................

20-1/2

(500)

b

- From the ground or above a balcony...............................................................................

12

(300)

c

- From a return wall or external corner.........................................................................

20-1/2

(500)

d

- From a gas meter (M).......................................................................................................

 

39

(1000)

e

- From an electricity meter or fuse box (P)...................................................................

20-1/2

(500)

f

- From a drain or soil pipe.....................................................................................................

 

6

(150)

g- Horizontally from any building structure (unless appliance approved

for closer installation) or obstruction facing a terminal...............................................

20-1/2

(500)

h - From any other flue terminal, cowl, or combustion air intake.....................................

20-1/2

(500)

j- Horizontally from an openable window, door, non-mechanicalair inlet, or any other opening into a building, with the exception of

sub-floorventilation:

 

 

Appliances up to 150 MJ/h input.............................................................................

20-1/2

(500)

Appliances over 150 MJ/h input....................................................................................

60

(1500)

k - From a mechanical air inlet, including a spa blower........................................................

60

(1500)

n- Vertically below an openable window, non-mechanicalair

inlet or any other opening into a building, with the exception of.......................................

See table

sub-floorventilation................................................................................................................

 

 

below

 

 

 

 

 

CLEARANCE

 

 

 

 

 

Space Heaters

 

All other appliances

 

Up to 50 MJ/h input

Up to 50 MJ/h input

Over 50 MJ/h input and

Over 50 MJ/h input

Up to 150 MJ/h input

 

 

 

6 in. (150 mm)

20 in. (500 mm)

39 in. (1000 mm)

59 in. (1500 mm)

NOTES: 1. All distances are measured vertically or horizontally along the wall to a point in line with the nearest part of the terminal.

2.Prohibited area below electricity meter or fuse box extends to ground level.

3.See clause 5.13.6.6 for restrictions on a flue terminal under a roofed area.

4.See Appendix J, Figure J1(a) and J2(a) for clearances required from a flue

terminal to a LP Gas cylinder. A flue terminal is considered to be a source of ignition.

MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS

OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES

Figure 6.3 Minimum Clearances for Termination

24

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

7 Vent Information and Diagrams

A. Approved Pipe

This appliance is approved for use with Hearth & Home Technologies SLP venting systems. Refer to Section 16.C for vent component information.

DO NOT mix pipe, fittings or joining methods from different manufacturers.

The pipe is tested to be run inside an enclosed wall.

There is no requirement for inspection openings at each joint within the wall.

WARNING! Risk of Fire or Asphyxiation. This appliance requires a separate vent. DO NOTvent to a pipe serving a separate solid fuel burning appliance.

B. Vent Table Key

The abbreviations listed in this vent table key are used in the vent diagrams.

Symbol

Description

 

 

V1

First section (closest to appliance) of vertical length

 

 

V2

Second section of vertical length

 

 

H1

First section (closest to appliance) of horizontal length

 

 

H2

Subsequent sections of horizontal length

 

 

C. Use of Elbows

Diagonal runs have both vertical and horizontal vent aspects when calculating the effects. Use the rise for the vertical aspect and the run for the horizontal aspect (see Figure 7.1).

Two 45º elbows may be used in place of one 90º elbow. On 45º runs, 1 ft. (305 mm) of diagonal is equal to 8-1/2in. (216 mm) horizontal run and8-1/2in. (216 mm) vertical run. A length of straight pipe is allowed between two 45º elbows (see Figure 7.1).

Vertical

 

mm)

mm)

12

 

in.(216

 

.

 

 

in

 

 

(305

 

8-1/2

8-1/2in.

 

(216 mm)

 

Horizontal

 

Figure 7.1

 

 

 

D. Measuring Standards

Vertical and horizontal measurements listed in the vent diagrams were made using the following standards.

Pipe measurements are shown using the effective length of pipe (see Figure 7.2).

Measurements are made from the appliance outer wrap, not from the standoffs.

Horizontal terminations are measured to the outside mounting surface (flange of termination cap).

Vertical terminations are measured to bottom of termination cap.

Horizontal pipe installed level with no rise.

 

Effective Height/Length

 

Pipe

inches

mm

 

SLP4

4

102

Effective

SLP6

6

152

SLP12

12

305

Height/

SLP24

24

610

Length

SLP36

36

914

 

SLP48

48

1219

 

SLP6A

2 - 6

51 - 152

 

SLP12A

2 - 12

51 - 305

Figure 7.2 SLP Pipe Effective Length

E. Flue Diagrams

General Rules:

When penetrating a combustible wall, a wall shield firestop must be installed.

When penetrating a combustible ceiling, a ceiling firestop must be installed.

Horizontal runs of vent do not require vertical rise; horizontal runs may be level.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

25

Top Vent - Horizontal Termination

One Elbow

Note: A 6 in. (152 mm) section of straight flue must be attached to the fireplace before a 90° elbow.

H1

V1

Figure 7.3

V1 Minimum

H1 Maximum

Elbow only

2 ft.

610 mm

1 ft.

305 mm

2-1/2ft.

762 mm

2 ft.

610 mm

5-1/2ft.

1.68 m

 

 

 

 

3 ft.

914 mm

9 ft.

2.74 m

 

 

 

 

4 ft.

1.22 m

12 ft.

3,66 m

5 ft.

1.52 m

15 ft.

4.57 m

V1 + H1 Maximum = 38 ft. (11.58 m)

H1 Maximum = 15 ft. (4.57 m)

Two Elbows

Note: A 6 in. (152 mm) section of straight flue must be attached to the fireplace before a 90° elbow.

V1 Minimum

H1 + H2 Maximum

Elbow only

Not Allowed

1 ft.

305 mm

2 ft.

610 mm

2 ft.

610 mm

5 ft.

1.52 m

 

 

 

 

3 ft.

914 mm

8 ft.

2.44 m

 

 

 

 

4 ft.

122 mm

11 ft.

3.35 m

5 ft.

152 mm

14 ft.

4.27 m

V1 + H1 + H2 Maximum = 38 ft. (11.58 m) H1 + H2 Maximum = 14 ft. (4.27 m)

H2

H1

V1

INSTALLED

HORIZONTALLY

Figure 7.4

26

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

Top Vent - Horizontal Termination - (continued)

Three Elbows

Note: A6 in. (152 mm) section of straight flue must be attached to the fireplace before a 90° elbow.

USE SLP SERIES COMPONENTS ONLY

V1 Minimum

H1 Maximum

 

 

V2 Minimum

H2 Maximum

6 in.

152 mm

1 ft.

305 mm

 

1 ft.

 

305 mm

1 ft.

305 mm

 

 

 

 

 

 

 

 

 

 

1 ft.

305 mm

2 ft.

610 mm

 

2 ft.

 

610 mm

2 ft.

610 mm

 

 

 

 

 

 

 

 

 

 

2 ft.

610 mm

2 ft.

610 mm

 

3 ft.

 

914 mm

4 ft.

1.22 m

3 ft.

914 mm

3 ft.

914 mm

 

4 ft.

 

1,22 m

6 ft.

1.83 m

4 ft.

1.22 m

4 ft.

1,22 m

 

5 ft.

 

1,52 m

8 ft.

2.44 m*

 

 

 

 

 

 

 

 

 

 

5 ft.

1.52 m

6 ft.

1,83 m

 

6 ft.

 

1,83 m

12 ft.

3.66 m

 

 

*H1 = 6 ft. (1.83 m) Maximum

*H1 + H2 = 12 ft. (3.66 m) Maximum

 

 

 

V1 + V2 = 32 ft. (9.75 m) Maximum V1 + V2 + H1 + H2 = 36 ft. (10.97 m) Maximum

 

H2

V2

V1

H1

Figure 7.5

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

27

Top Vent - Vertical Termination

MODEL

FLUE TERMINATION APPROVALS

SOHO-N-AUB

SLP-TVHW

This model is approved to use SLP Series flue pipe components. A SLP-TVHW vertical Termination Cap must be used to terminate flue systems in a vertical position.

Approved flue system components are labeled for identification. NO OTHER FLUE SYSTEMS OR COMPONENTS MAY BE USED. Detailed installation instructions are included with each flue termination kit and should be used in conjunction with this manual.

WARNING! Risk of Fire! This gas appliance and flue assembly must be flued directly to the outside and must never be attached to a chimney serving a separate solid fuel burning appliance. Each gas appliance must use a separate fluesystem-commonflue systems are prohibited.

WARNING! Risk of Fire! DO NOT apply combustible materials beyond the minimum clearances. Comply with all minimum clearances to combustibles as specified in this manual. Overlapping material could ignite and will interfere with proper operation of doors and louvers.

Horizontal sections 3 inches (76.2 mm) from the top of the pipe.

Horizontal sections 2-1/2inches (63.5 mm) at wall shield firestops.

Horizontal sections 1 inches (25.4 mm) from sides and bottom of the pipe.

Vertical sections 1 inches (25.4 mm) on all sides of pipe.

Failure to keep insulation or other material away from vent pipe may cause over heating and fire.

For alternative installations, other than depicted, contact your dealer for further information.

Straight Up Vertical Flue System

Figure 7.6 shows straight up vertical flue system approved for use on this model.

If the fireplace installation requires a vertical flue exceeding 14-3/4ft (4.5 m) above the unit with no horizontal flue or elbows a vertical flue restrictor must be installed (see Figure 7.7).

CAP

V

MAX. RUN

38 FT.

(11.58 m)

V1

Figure 7.6

28

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

Top Vent - Vertical Termination - (continued)

No Elbow

V1 = 38 ft. Max. (11.58 m) V1 = 3 ft. Min. (914 mm)

Note: The vertical termination baffle should be used for runs of 10 ft. (3.05 m) or greater.

The vertical restrictor has a break away portion that creates a larger hole. If venting 10-18ft. (3.05 m - 5.49 m), the break away portion MUST be removed and the larger hole must be used. If venting over 18 ft. (5.49 m), the break away portion should be left in place and the small hole should be used.

V1

VERTICAL TERMINATION BAFFLE

Figure 7.7

BREAK AWAY PORTION

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

29

MODEL

FLUE TERMINATION APPROVALS

SLP-TRAP2HORIZONTAL TERMINATION CAP

SOHO-N-AUB

SLP-TVHWVERTICAL TERMINATION CAP

 

DVP-FBHTHORIZONTAL TERMINATION CAP

Flue System Approvals And Installations

These models have flue starting collars on both the top and the back of the unit. Depending upon the installation, decide which ONE set of starting collars will be used to attach the flue system. The starting collar sealing cap must remain on the starting collar NOT used.

These models use SLP series direct flue components.

Approved flue system components are labeled for identification. NO OTHER FLUEING SYSTEMS OR COMPONENTS MAY BE USED. Detailed installation instructions are included with each flue termination kit and should be used in conjunction with thismanual. Figure 7.8 shows flue system components and terminations.

Identifying Flue Components

The flue systems installed on this gas fireplace may include one, two, or three 90°elbow assemblies. The relationships of vertical rise to horizontal run in flue configurations using 90° elbows MUST BE strictly adhered to. The rise to run relationships are shown in the flueing drawings and tables on the next few pages.

WARNING! Risk of Fire! This gas appliance and flue as-

sembly must flue directly to the outside and must never be attached to a chimney serving a separate solid fuel burning appliance. Each gas appliance must use a separate flue system-commonflue systems are prohibited.

WARNING! Risk of Fire! DO NOT apply combustible materials beyond the minimum clearances. Comply with all minimum clearances to combustibles as specified in this manual. Overlapping material could ignite and will interfere with proper operation of doors and louvers.

Horizontal sections 3 in. (76 mm) from the top of the pipe.

Horizontal sections 2-1/2in. (64 mm) at wall shield firestops.

Horizontal sections 1 in. (25 mm) from sides and bottom of the pipe.

Vertical sections 1 in. (25 mm) on all sides of pipe.

Failure to keep insulation or other material away from vent pipe may cause over heating and fire.

For alternative installations, other than depicted, contact your dealer for further information.

VERTICAL

STORM COLLAR

TERMINATION

 

 

HORIZONTAL

 

ROOF FLASHING

TERMINATION

 

 

 

 

HORIZONTAL PIPE

 

 

SUPPORT

 

 

PIPE LENGTH

WALL FIRESTOP

 

 

90 DEGREE

 

 

ELBOW

CEILING

WALL BRACKET

 

 

FIRESTOP

 

Flue system termination kits

SLP SERIES

SLP-TRAP2SLP-TVHWDVP-FBHT

Figure 7.8 Flue Components and Terminations

30

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

Top Vent - Vertical Termination - (continued)

No Elbow

V1 = 38 ft. (11.58 m) Maximum

V1

Figure 7.9

Two Elbows

V1 Minimum

H1 Maximum

Elbow only

1-1/2ft.

457 mm

 

 

1 ft.

305 mm

3 ft.

914 mm

 

2 ft.

610 mm

4 ft.

1.22 m

 

3 ft.

914 mm

6 ft.

1.83 m

 

4 ft.

1.22 m

8 ft.

2.44 m

 

6 ft.

1.83 m

15 ft.

4.57 m

 

V1 + V2+ H1 Maximum = 38 ft. (11.58 m)

 

H1 + H2 Maximum = 15 ft. (4.57 m)

V2

V1

H1

Figure 7.10

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

31

Top Vent - Vertical Termination - (continued)

Three Elbows

V1 Minimum

H1 + H2 Maximum

1 ft.

305 mm

2 ft.

610 mm

 

 

 

 

2 ft.

610 mm

3 ft.

914 mm

 

 

 

 

3 ft.

914 mm

5 ft.

1.52 m

4 ft.

1.22 m

7 ft.

2.13 m

5 ft.

1.52 m

14 ft.

4.27 m

 

 

 

 

V1 + V2+ H1+ H2 Maximum = 38 ft. (11.58 m) H1 + H2 Maximum = 14 ft. (4.27 m)

V2

H2

H1

V1

 

 

INSTALLED

HORIZONTALLY

Figure 7.11

32

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

8 Vent Clearances and Framing

A. Pipe Clearances to Combustibles

WARNING! Risk of Fire! Maintain air space clearance to vent.DO NOT pack insulation or other combustibles:

Between ceiling firestops

Between wall shield firestops

Around vent system

Failure to keep insulation or other material away from vent pipe may cause over heating and fire.

Note: Heat shields MUST overlap by a minimum of 1-1/2in. (38 mm).

SLP heat shield - designed to be used on a wall4-3/8in. (111 mm) to7-1/2in. (194 mm) thick.

If wall thickness is less than 4-3/8in. (111 mm) the existing heat shields must be field trimmed. If wall thickness is greater than7-1/2in. (194 mm) aDVP-HSM-Bwill be required.

3 in. (76 mm) top clearance

1 in. (25 mm) clearance around vertical sections

Heat

2-1/2in. (64 mm)

Shield

top clearance

 

Heat

 

Shield

1 in.

1/2 in. (13 mm)

(25 mm)

bottom

clearance

clearance

bottom & sides

Wall

 

Shield

 

Firestop WALL

 

Figure 8.1 Horizontal Venting Clearances To Combustible

Materials

B. Wall Penetration Framing

Combustible Wall Penetration

Whenever a combustible wall is penetrated, you must frame a hole for the wall shield firestop(s). The wall shield firestop maintains minimum clearances and prevents cold air infiltration.

The opening must be framed on all four sides using the same size framing materials as those used in the wall construction.

SLP pipe -Awallshield firestop must be placed on each side of an interior wall. A minimum1-1/2inch (38 mm) overlap of attached heat shields must be maintained.

See Section 10.G for information for regarding the installation of a horizontal termination cap.

Non-CombustibleWall Penetration

If the hole being penetrated is surrounded by noncombustible materials such as concrete, a hole with diameter one inch greater than the pipe is acceptable.

Whenever a non-combustiblewall is penetrated, the wall shield firestop is only required on one side and no heat shield is necessary.

10 in.

 

(254 mm)

B

 

 

10 in.

 

(254 mm)

A

A*

B

38 in (971 mm)

37-1/4in. (946 mm)

*Shows center of flue framing hole. The center of the hole is 1 in. (25 mm) above the center of the horizontal flue pipe.

Figure 8.2 Wall Penetration

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

33

C. Install the Ceiling Firestop

A ceiling firestop MUST be used between floors and attics.

SLP pipe only - Frame opening 9 in. x 9 in. (229 mm x 229 mm) whenever the vent penetrates a ceiling/floor (see Figure 8.3).

Frame the area with the same sized lumber as used in ceiling/floor joist.

The ceiling firestop may be installed above or below the ceiling joists when installed with a attic insulation shield. It must be under joists between floors that are not insulated. Refer to Figure 8.4.

Secure with three fasteners on each side.

WARNING! Risk of Fire! DO NOT pack insu- lation around the vent. Insulation must be kept back from the pipe to prevent overheating.

 

 

ATTIC ABOVE

 

 

A

 

 

A

 

PIPE

A

 

SLP

9 in. (229 mm)

Figure 8.3

Installing Ceiling Firestop

 

 

INSTALL ATTIC INSULATION SHIELDS

 

BEFORE OR AFTER INSTALLATION OF VENT SYSTEM

 

3 FASTENERS

 

 

PER SIDE

 

 

CEILING FIRESTOP

CEILING FIRESTOP

 

INSTALLED BELOW CEILING

INSTALLED ABOVE CEILING

 

Figure 8.4 Installing the Attic Shield

 

34

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

 

D. Install Attic Insulation Shield

WARNING! Fire Risk. DO NOT allow loose materials or insulation to touch vent. Hearth & Home Technologies Inc. requires the use of an attic shield.

An attic shield constructed of 26 gauge minimum metal that extends at least 2 in. (51 mm) above insulation is required.

Attic shields must meet specified clearance and be secured in place.

Flat Ceiling Installation

• Remove one shield from box.

NOTICE: Cut previously installed batt insulation to make room for the attic insulation shield.

Wrap shield around pipe if pipe is already installed in area to be insulated.

Match the three holes in each side and fasten with three screws to form a tube.

Bend three tabs on the bottom of the shield outward to allow attachment to the ceiling firestop.

Bend the remaining bottom tabs inward 90º to maintain the air space between the pipe and the shield. Set the shield on the ceiling firestop and attach to the firestop.

Bend all tabs inward 90º around the top of the shield. These tabs must be used to prevent blown insulation from getting between the shield and vent pipe, and to maintain air space clearance.

Vaulted Ceiling Installation

• Remove one shield from box.

NOTICE: Cut previously installed batt insulation to make room for the attic insulation shield.

Cut the attic insulation shield (if application is for vaulted ceiling) to fit your ceiling pitch. Snip cut edge to recreate 1 in. (25 mm) bend tabs all the way around the bottom.

Wrap shield around pipe if pipe is already installed in area to be insulated.

Match the three holes in each side and fasten with three screws to form a tube.

Bend three tabs on the bottom of the shield outward to allow attachment to the ceiling firestop.

Bend the remaining bottom tabs inward 90º to maintain the air space between the pipe and the shield. Set the shield on the ceiling firestop and attach to the firestop.

Bend all tabs inward 90º around the top of the shield. These tabs must be used to prevent blown insulation from getting between the shield and vent pipe, and to maintain air space clearance.

BEND ALL TABS INWARD 90°

TO MAINTAIN CLEARANCE

AND PREVENT INSULATION

FROM FALLING INSIDE

 

BEND 3 TABS

 

OUTWARD TO

 

FASTEN TO CEILING

 

FIRESTOP-BEND

 

REMAINING TABS

 

INWARD 90 DEGREES

 

TO MAINTAIN

INSERT 3

CLEARANCE

 

SCREWS

 

Figure 8.5 Attic Insulation Shield

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

35

9 Appliance Preparation

A. Securing and Leveling the Appliance

WARNING! Risk of Fire! Prevent contact with:

Sagging or loose insulation

Insulation backing or plastic

Framing and other combustible materials

Block openings into the chase to prevent entry of blownin insulation. Make sure insulation and other materials are secured.

DO NOT notch the framing around the appliance standoffs.

Failure to maintain air space clearance may cause overheating and fire.

The diagram shows how to properly position and secure the appliance (see Figure 9.1). Nailing tabs are provided to secure the appliance to the framing members.

Bend out nailing tabs on each side.

Place the appliance into position.

Keep nailing tabs flush with the framing.

Level the appliance from side to side and front to back.

Shim the appliance as necessary. It is acceptable to use wood shims underneath the appliance.

Secure the appliance to the framing by using nails or screws through the nailing tabs.

Secure the appliance to the floor by inserting two screws through the pilot holes at the bottom of the appliance.

44 in.

(1118 mm)

NAILING TABS

Figure 9.1 Proper Positioning, Leveling and

Securing of a Appliance

36

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

B. Covers Removal For Servicing

Control Compartment Access Door

Lift the lower door up and out to access the gas controls.

Trim Door and Glass Door

Lift the front trim door up and out away from the appliance side surrounds. Replace the door when servicing is complete.

Noting carefully how the brackets fit on the glass, release the two spring latches at the top and two at the bottom of the glass door. Carefully lift the glass up and out away from the appliance. See Figure 9.2.

Fixed Glass Assembly

WARNING! Risk of Asphyxiation! Handle fixed glass assembly with care. Inspect the gasket to ensure it is undamaged and inspect the glass for cracks, chips or scratches.

DO NOT strike, slam or scratch glass.

DO NOT operate fireplace with glass removed, cracked, broken or scratched.

Replace as a complete assembly.

Removing Fixed Glass Assembly

Pull the two bottom glass assembly latches off of the tabs on the glass assembly. Tip bottom of glass assembly out to remove from the appliance (see Figure 9.2).

Replacing Fixed Glass Assembly

Replace the glass door by sliding top tabs on the glass assembly under the glass clips. Position the glass down onto the bottom glass clips making sure that the glass clears the glass clip posts. Latch bottom glass clips once glass door has been properly placed on appliance.

 

GLASS

 

ASSEMBLY

 

GLASS

GLASS

CLIP POST

 

ASSEMBLY TAB

 

LATCHES

 

(BOTH BOTTOM

 

AND TOP)

 

Figure 9.2 Fixed Glass Assembly

C. Components Removal For Service

Carefully lift up and remove the logs.

Remove the base pan.

Unscrew the brackets at both ends of the burner and the top two screws locating the pilot bracket (see Figure 9.3). Slide the burner away from the burner orifice.

BURNER RETAINING SCREWS

PILOT BRACKET

RETAINING SCREWS

LOWER PILOT

BRACKET SCREWS

Figure 9.3

NOTICE:Allscrewswhichwereremovedmustbereplaced.

Pilot Assembly/Ignition System

Remove the log set and burner assembly.

Disconnect the gas supply tube from the outlet side of valve.

Disconnect the orange ignitor wire (I) and white sensor wire (S) from module.

Unscrew the pilot assembly bracket and remove, the pilot assembly along with silicone sealant grommet.

D. Parts Replacement

Fan

• Unplug the fan from theAUX300CE and slide the fan out

 

the front of the lower controls compartment.

 

Fan can be operated at 3 speed levels using RC300AU

 

 

remote and AUX300CE. Refer to RC300AU section.

 

The fan will automatically turn on after 3 minutes and will

 

stop 12 minutes after unit has been turned off.

 

Glass Panel

To replace the glass door, place the bottom edge into the lower holders, push glass against unit and secure the two spring latches at the top and bottom.

E. Adjustments And Replacement Parts

Adjustments and replacement parts for this appliance should only be done by a qualified service person. A wiring diagram for the appliance is shown in Section 12. A service parts list is shown in Section 16 of this manual.

F. Install Trim and/or Surround

Install optional trim kits and/or surrounds using the instructions included with the accessory.

Use non-combustiblematerials to cover the gap between the sheet rock and the appliance (when applicable to the model).

G. Air Shutter Setting

 

Natural Gas

Propane

Butane

SOHO-N-AUB

7/16 in

N/A

N/A

(1.1 mm)

 

 

 

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

37

10 Installing Vent Pipe (SLP Pipe)

A. Assemble Vent Sections

To attach the first vent component to the starting collars of the appliance:

Lock the vent components into place by sliding the pipe section onto the collar.

Align the seam of the pipe and seam of collar to allow engagement. Rotate the vent component to lock into place. Use this procedure for all vent components. See Figure 10.1.

Slide the gasket over the first vent section and place it flush to the appliance.This will prevent cold air infiltration. Caulk with a minimum of 149 ºC (300 ºF) continuous exposure rating may be used to hold the part in place.

Continue adding vent components, locking each succeeding component into place.

Ensure that each succeeding vent component is securely fitted and locked into the preceding component.

Commercial, Multi-family(Multi-levelexceeding two stories), orHigh-RiseApplications

For Installation into a commercial, multi-family(multi-levelexceeding two stories) orhigh-riseapplications: All outer pipe joints must be sealed with silicone with a minimum of 149 ºC (300 ºF) continuous exposure rating , including the slip section that connects directly to the horizontal termination cap.

Apply a bead of silicone sealant inside the female outer pipe joint prior to joining sections. See Figure 10.2

Only outer pipes need to be sealed. All unit collar, pipe, slip section, elbow and cap outer flues shall be sealed in this manner, unless otherwise stated.

WARNING! Risk of Fire or Explosion! DO NOT break silicone seals on slip sections. Use care when removing termination cap from slip pipe. If slip section seals are broken during removal of the termination cap, vent may leak.

Note: Align seams to engage pipe, then rotate counterclockwise to lock

Figure 10.1 Adding Venting Components

Figure 10.2 High Temperature Silicone Sealant

38

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

B. Assemble Slip Sections

Slide the inner flue of the slip section into the inner flue of the pipe section and the outer flue of the slip section over the outer flue of the pipe section. See Figure 10.3.

Slide together to the desired length.

Pilot hole

Figure 10.3 Slip Section Pilot Holes

Maintain a 38 mm overlap between the slip section and the pipe section.

Secure the pipe and slip section with two screws no longer than 13 mm, using the pilot holes in the slip section. See Figure 10.4.

Figure 10.4 Screws into Slip Section

Continue adding pipe as necessary following instructions in “Assembling Pipe Sections 10.B.”

NOTICE: If slip section is too long, the inner and outer flues of the slip section can be cut to the desired length.

NOTICE: When installing a vent system with an HRC termination cap, all pipe system joints shall be sealed using a silicone sealant with a minimum of 149 ºC (300 ºF) continuous exposure rating.

Apply a bead of silicone sealant inside the female outer pipe joint prior to joining sections.

Only outer pipes are sealed, sealing the inner flue is not required.

All unit collar, pipe, slip section, elbow and cap outer flues shall be sealed.

C. Secure the Vent Sections

Vertical runs of SLP pipe must be supported every 8 ft. (2.44 m).

Horizontal sections must be supported every 5 ft (1.52 m).

Vent supports or plumbers strap (spaced 120º apart) may be used to support vent sections. See Figures 10.5 and 10.6.

Wall shield firestops may be used to provide horizontal support vent sections.

Ceiling firestops have tabs that may be used to provide vertical support.

WARNING! Risk of Fire, Explosion or Asphyxiation!

Improper support may allow vent to sag and separate.

Use vent run supports and connect vent sections per installation instructions. DO NOT allow vent to sag below connection point to appliance.

Figure 10.5 Securing Vertical Pipe Sections

Figure 10.6 Securing Horizontal Pipe Sections

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

39

D. Disassemble Vent Sections

Rotate either section (see Figure 10.7) so the seams on both pipe sections are aligned as shown in Figure 10.8.

Pull carefully to separate the pieces of pipe.

Figure 10.7 Rotate Seams for Disassembly

Figure 10.8 Align and Disassemble Vent Sections

E. Install Support Brackets

For Horizontal Runs - The flue system must be supported every 5 ft. (1.52 m) of horizontal run by a horizontal pipe support. To install support brackets for horizontal runs:

Place the pipe supports around the flue pipe.

Nail the pipe supports to the framing members.

For Vertical Runs - The flue system must be supported every 8 ft. (2.44 m) above the fireplace flue outlet by wall brackets. To install support brackets for vertical runs:

Attach wall brackets to the flue pipe and secure the wall bracket to the framing members with nails or screws.

WALL BRACKET

WALL STUD

8 ft.

(2.44 m)

1/2 in. 13 mm

Figure 10.9 Installing Support Brackets

40

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

F. Install Firestops

For Horizontal Runs - Firestops are REQUIREDon both sides of a combustible wall through which the flue passes.

To install firestops (heat shield) for horizontal runs that pass through either interior or exterior walls:

Cut a 1 in. x 1 in. (25 mm x 25 mm) hole through the wall.

Position the firestops on both sides of the hole previously cut and secure the firestops with nails or screws.

The pipe opening of the firestops MUST BE placed towards the bottom of the firestop.

Continue the flue run through the firestop.

10 in. (254 mm)

INTERIOR

WALL SHIELD

10 in. (254 mm)

Figure 10.10 Flue Pipe & Firestop

For Vertical Runs - One firestop is REQUIREDat the hole in each ceiling through which the flue passes.

To install firestops for vertical runs that pass through ceilings:

Position a plumb bob directly over the center of the vertical flue component.

Mark the ceiling to establish the centerpoint of the flue.

Drill a hole or drive a nail through this center point.

Check the floor above for any obstructions, such as wiring or plumbing runs.

Reposition the fireplace and flue system, if necessary, to accommodate the ceiling joists and/or obstructions.

Cut a 9 in. x 9 in. (229 mm x 229 mm) hole through the ceiling when using SLPpipe. Use the firestop pipe opening as a guide.

Frame the hole with framing lumber the same size as the ceiling joists.

A

B

 

CHIMNEY

 

HOLE

NEW

EXISTING CEILING

JOISTS

FRAMING

 

MEMBERS

 

CEILING

 

A

B

SLP

9 in. (229 mm)

9 in. (229 mm)

Figure 10.11 Hole and New Framing Members

If the area above the ceiling is NOT an attic, position and secure the ceiling firestop on the ceiling side of the previously cut and framed hole.

JOIST

CEILING

NAILS (4 REQUIRED)

CEILING FIRESTOP

Figure 10.12 Ceiling Firestop (Ceiling Side)

If the area above the ceiling IS an attic, position and secure the firestop on top of the previously framed hole.

NAILS (4 REQUIRED)

RAFTER

CEILING

CEILING FIRESTOP

Figure 10.13 Attic Firestop

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

41

G. Flue Termination

For Horizontal Terminations using the SLP-TRAP

To attach and secure the termination to the last section of horizontal flue:

The rear flue heat shield MUST be placed 1 in. (25 mm) above the top of the flue between the wall shield and the base of the termination cap.

One section of the heat shield is attached to the wall shield. The other is attached to the termination cap in the same manner (see Figure 10.14).

The heat shield sections will overlap to match the wall thickness (depth).

Ifthewallthicknessdoesnotallowtherequired1-1/2in.(38mm) heat shield overlap, an extended heat shield must be used. The extended heat shield will need to be cut to the thickness of the wall and be attached to the wall shield.

The small leg in the shield rests on top of the flue to properly space it from the pipe section (see Figure 10.14).

Interior

Rear Flue

Heat Shield

Wall Shield

38 mm min.

 

 

overlap

Outer Flue

 

Inner Flue

 

INTERIOR

EXTERIOR

Figure 10.14 Venting through the Wall

 

The termination kit should pass through the wall firestops from the exterior of the building.

Adjust the termination cap to its final exterior position on the building and interlock the flue sections.

WARNING! Risk of Fire! the termination cap must be positioned so that the arrow is pointing up.

Use a high-temperaturesealant gasket to seal between the pipe and exterior firestop.

1 in. (25 mm)

7-1/2in.

(192 mm)

MINIMUM

Figure 10.15 Termination Cap

Cap Specification Chart

(depth without using additional pipe sections)

 

SLP-TRAP2

SOHO-N-AUB

Rear Vent Depth

5-1/2in. (139 mm) to9-1/2in. (241 mm)

SLP-TRAP2can adjust 4 in. 102 mm(5-3/8to9-3/8)(137 mm to 238 mm)

42

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

H.Heat Shield Requirements for Horizontal Termination

WARNING! Risk of Fire! To prevent overheating and fire, heat shields must extend through the entire wall thickness.

DO NOT remove the heat shields attached to the wall shield firestop and the horizontal termination cap (shown in Figure 10.14).

Heat shields must overlap 1-1/2in. (38 mm) minimum.

There are two sections of the heat shield. One section is factory-attachedto the wall shield firestop. The other section isfactory-attachedto the cap. See Figure 10.14.

If the wall thickness does not allow the required 1-1/2in. (38 mm) heat shield overlap when installed, an extended heat shield must be used.

If the wall thickness is less than or 4-3/8in. (111 mm), the heat shields on the cap and wall shield firestop must be trimmed. A minimum1-1/2in. (38 mm) overlap MUST be maintained.

Use an extended heat shield if the finished wall thickness is greater than 7-1/4in. (184 mm).

The extended heat shield may need to be cut to length maintaining sufficient length for a 1-1/2in. (38 mm) overlap between heat shields.

Attach the extended heat shield to either of the existing heatshieldsusingthescrewssuppliedwiththeextended heat shield. Refer to vent components diagrams in the back of this manual.

Rest the small leg on the extended heat shield on top of the pipe section to properly space it from the pipe section.

Important Notice: Heat shields maynot be field constructed.

I. Install Metal Roof Flashing

See minimum vent heights for various pitched roofs (Figure 10.16) to determine the length of pipe to extend through the roof.

Slide the roof flashing over the pipe sections extending through the roof as shown in Figure 10.17.

HORIZONTAL

OVERHANG

20 in.

(510 mm) MIN.

24 in.

(610 mm) MIN. VERTICAL WALL

LOWEST

DISCHARGE

OPENING

TERMINATION

CAP

12 in. X

(305 mm)

ROOF PITCH

IS X/ 12 in. (305 mm)

H (MIN.) - MINIMUM HEIGHT FROM ROOF

TO LOWEST DISCHARGE OPENING

Angle

H (Min.) mm

0°-26.6° ............................................................

500*

26.6°-30.3°............................................................

500*

30.3°-33.7°............................................................

500*

33.7°-36.9°............................................................

610*

36.9°-39.8°............................................................

760

39.8°-42.5°............................................................

990

42.5°-45.0°.........................................................

1220.

45.0°-49.4°.........................................................

1520.

49.4°-53.1°.........................................................

1830.

53.1°-56.3°.........................................................

2130.

56.3°-59.0°.........................................................

2290.

59.0°-60.3°.........................................................

2440.

*910 mm minimum in snow regions

Figure 10.16 Minimum Height From Roof To Lowest Discharge

Opening

NOTICE: Failure to properly caulk the roof flashing could cause water entry.

Caulk the gap between the roof flashing and the outside diameter of the pipe.

Caulk the perimeter of the flashing where it contacts the roof surface. See Figure 10.17.

CAUTION! Risk of Fire! Follow the requirements of the local standards and codes for minimum height requirements from roof line.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

43

CAULK

Figure 10.17

J. Assemble and Install Storm Collar

CAUTION! Risk of Cuts, Abrasions or Flying Debris.

Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.

Connect both halves of the storm collar with two screws (see Figure 10.18).

Wrap the storm collar around the exposed pipe section closest to the roof and align brackets. Insert a bolt (provided) through the brackets and tighten the nut to complete the storm collar assembly. Make sure the collar is tight against the pipe section.

Slide the assembled storm collar down the pipe section until it rests on the roof flashing (see Figure 10.19).

Caulk around the top of the storm collar (see Figure 10.20).

BRACKETS

Figure 10.18 Assembling the Storm Collar

K. Install Vertical Termination Cap

Locate and mark the flue center point on the underside of the roof, and drive a nail through the center point.

Make the outline of the roof hole around the center point nail.

The size of the roof hole framing dimensions depend on the pitch of the roof. There MUST BE a 1 inch (25 mm) clearance from the vertical flue pipe to combustible materials.

Mark the roof hole accordingly.

Cover the opening of the installed flue pipes.

Cut and frame the roof hole.

Use framing lumber the same size as the roof rafters and install the frame securely. Flashing anchored to the frame must withstand heavy winds.

Continue to install concentric flue sections up through the roof hole and up past the roof line until you reach the appropriate distance above the roof.

Attach the vertical termination cap by sliding the inner collar of the cap into the inner flue of the pipe section while placing the outer collar of the cap over the outer flue of the pipe section.

Secure the cap by driving three self-tappingscrews (supplied) through the pilot holes in the outer collar of the cap into the outer flue of the pipe (see Figure 10.20).

TERMINATION CAP

(1 of 3)

STORM

COLLAR SCREWS

CAULK

Figure 10.20

Figure 10.19 Assembling the Storm Collar Around the Pipe

44

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

11 Gas Information

A. Gas Pressure Requirements B. Gas Connection

Pressure requirements for SOHO-N-AUBfireplaces are shown in below.

Two taps are provided on the front of the gas valve for a test gauge connection to measure the inlet and outlet pressures.

The fireplace and its individual shut-offvalve must be disconnected from the gas supply piping system during any pressure testing of the system at test pressures in excess of 6 kPa.

If the fireplace must be isolated from the gas supply piping system by closing an individual shut-offvalve, it must be of thehandle-lesstype.

WARNING

Fire Risk

Explosion Risk

High pressure will damage valve.

Disconnect gas supply piping BEFORE pressure testing gas line at test pressures above 6 kPa.

Close the manual shutoff valve BEFORE pressure testing gas line at test pressures equal to or less than 6 kPa.

 

 

 

Natural Gas

Inlet Gas Pressure

 

1.13 - 3.40 kPa

Outlet (Manifold) Gas Pressure

 

.80 - .95kPa

Gas Rate

 

14.4 MJ/h (Max. rate)

 

9.8 MJ/h (Min. rate)

 

 

 

Max. Input (NETCV)

 

4.0 kW

Burner Injector

 

DMS 50 (Ø1.78mm)

Pilot Injector

 

51

 

 

 

 

 

Primary Aeration Setting

Log Effect

 

11 mm Open

Rocks/Pebbles

 

7 mm Open

An in-lineregulator MUST be installed if the gas pressure exceeds3.40 kPa. Failure to install a regulator could damage valve.

Note: Have the gas supply line installed in accordance with local building codes by a qualified installer approved and/or licensed as required by the locality.

Note: Before the first firing of the appliance, the gas supply line should be purged of any trapped air.

Note: Consult local building regulations to properly size the gas supply line leading to the (Rp 1/2 in.)hook-upat the unit.

Incoming gas line should be piped into the valve compartment and connected to the ISO 7-Rp1/2 (BSP Rp 1/2) threaded gas inlet connection on the manual shutoff valve.

IMPORTANT NOTICE: (Items 1, 2 and 3 applies to ALL Heat & Glo gas appliances)

1.1/2 in. GAS LINE: Run through cavity 70 mm above finished hearth level,NOT RIGID, NOT CLIPPED, with minimum 500 mm into cavity and 120 mm back from plaster face.

2.PVC (COMPOSITE) GASLINE must terminate minimum 500 mm short of gas heater. Copper pipe MUSTbe the final connection to the gas heater.

3.ISOLATING SWITCH: Location within 1 metre of fireplace, subject to mantelpiece etc. Check to ensure it remains clear of any mantelpiece installation.

Leak test all gas line points and the gas control valve prior to and after starting the gas appliance.

WARNING

CHECK FOR GAS LEAKS

Explosion Risk

Fire Risk

Asphyxiation Risk

Check all fittings and connections.

Do not use open flame.

After the gas line installation is complete, all connections must be tightened and checked for leaks with a commercially-available,noncorrosive leak check solution. Be sure to rinse off all leak check solution following testing.

Fittings and connections may have loosened during shipping and handling.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

45

The gas is introduced to the appliance on the left hand side. See Figure 11.1.

After the gas pipe installation is complete, check carefully all gas connections for leaks with a commercially-available,noncorrosive leak check solution. Be sure to rinse off all leak check solution following testing. DO NOT USE AN OPEN FLAME.

NOTICE: the gas supply line should be purged of any trapped air prior to the first firing of the unit.

GAS ACCESS

Figure 11.1

Refer to Reference Section 16 for location of gas line access in appliance.

Gas line may be run through knockout(s) provided.

The gap between supply piping and gas access hole may be caulked with caulk withaminimumof300ºFcontinuous exposure rating or stuffed with non-combustible,unfaced insulation to prevent cold air infiltration.

Ensure that gas line does not come in contact with outer wrap of the appliance. Follow local codes. Reference BS EN 613:2001 Standard.

Pipe incoming gas line into valve compartment.

Connect incoming gas line to the connection on manual shutoff valve.

WARNING! Risk of Fire or Explosion! Support control when attaching pipe to prevent bending gas line.

• A small amount of air will be in the gas supply lines.

WARNING! Risk of Fire or Explosion! Gas build-up during line purge could ignite.

Purge should be performed by qualified service technician.

Ensure adequate ventilation.

Ensure there are no ignition sources such as sparks or open flames.

Light the appliance. It will take a short time for air to purge from lines. When purging is complete the appliance will light and operate normally.

WARNING! Risk of Fire, Explosion or Asphyxiation!

Check all fittings and connections with a non-corrosivecommercially availableleak-checksolution.DO NOT use open flame. Fittings and connections could have loosened during shipping and handling.

WARNING! Risk of Fire! DO NOT change valve settings. This valve has been preset at the factory.

46

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

12 Electrical Information

A. Wiring Requirements

NOTICE: This appliance must be installed by a qualified electrician in accordance with the relevant national and local regulations.

Wire the appliance junction box to 220-240VAC. This is required for proper operation of the appliance.

WARNING! Risk of Shock or Explosion! DO NOT wire

220-240VAC to the valve or to the appliance wall switch. Incorrect wiring will damage controls.

Plug the 6 volt transformer plug into the appliance junction box to supply power to the appliance OR install 4 C cell batteries (not included) into the battery pack before use.

An in-lineisolation switch must be installed within 1 meter of the fireplace. This is required for servicing and/ or resetting the control module in the event of a control moduleLOCK-OUT.

NOTICE: The main supply to the appliance must have isolation of a minimum 1/8 in. (3 mm) contact separation in both poles.

WARNING! Risk of Injury! The gas supply shall be shut off prior to disconnecting the electrical power and removing batteries (if installed) before proceeding with any maintenance to the appliance.

B. IntelliFire PlusTM Ignition System Wiring

Wire the appliance junction box to 220-240VAC for proper operation of the appliance.

WARNING! Risk of Shock or Explosion! DO NOT wire

IPI controlled appliance junction box to a switched circuit. Incorrect wiring will override IPI safety lockout.

Refer to Figure 12.1, IPI Wiring Diagram.

This appliance is equipped with an IntelliFire PlusTM control valve which operates on a 6 volt/1.5AMP system.

C. Optional Accessories Requirements

This appliance may be used with a wall switch, wall mounted thermostat and/or a remote control.

Wiring for optional Hearth & HomeTechnologies approved accessories should be done now to avoid reconstruction. Follow instructions that come with those accessories.

Hearth & Home Technologies recommends that IntelliFire PlusTM wireless controls be used for their features and functionality with the IntelliFire PlusTM ignition system.

WARNING! Risk of Shock! Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

WARNING! Risk of Shock! Replace damaged wire with type 105 ºC (221 ºF) rated wire. Wire must have high temperature insulation.

240V FAN

GROUND

 

 

 

 

TO CHASSIS

 

 

 

 

IGNITOR

 

 

 

 

TO AUX300CE

 

 

 

 

FLAME

 

 

 

 

SENSE

 

 

 

 

6V DC SUPPLY

 

 

 

 

DC REGULATOR

 

WHITE

ORANGE

 

CONTROL MODULE

 

 

 

I

 

 

AUX300CE MODULE

 

 

 

 

 

S

 

 

FAN

 

 

 

 

AUX 1 AUX 2

 

 

8K1 WIRE

 

 

 

HARNESS

TO OPTIONAL

 

 

 

COMPONENTS

 

 

RED

 

 

 

 

OPTIONAL ON/OFF

ORANGE

GREEN

 

WALL SWITCH

BLACK

 

(PILOT)

(MAIN)

 

 

 

 

BATTERY PACK

 

 

BROWN

6V DC (C X 4)

 

 

 

TO JUNCTION BOX 230 VAC

GROUND

Figure 12.1 IPI Wiring Diagram /RC300AU

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

47

BLUE

BROWN

GREEN/

YELLOW

Note: if any of the original wire as supplied with the appliance must be replaced, it must be replaced with type 105 ºC (221 ºC) rated wire. Wires must

have high temperature insulations.

BROWN

GREEN/YELLOW BLUE

Figure 12.2

D. Blower

Use of the fan requires that the Junction Box (factory installed) be connected to 220-240VAC service before permanently enclosing the fireplace. The access hole for connecting the service wires is found on the right exterior side of the unit.

48

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

E. Control Module Operation

1.The control module has an ON/OFF/REMOTE selector switch that must be set. See Figure 12.4.

OFF Position: Appliance will ignore all power inputs and will not respond to any commands from a wall switch or remote. The unit should be in the OFF position during installation, service, battery installation, fuel conversion, and in the event that the control goes into LOCK-OUTmode as a result of an error code.

ON Position: Appliance will ignite and run continuously in the HI flame setting, with no adjustment in flame output. This mode of operation is primarily used for initial installation or power outage operation with battery backup.

REMOTE Position: Appliance will initiate commands from an optional wired wall switch and/or the wireless remote (RC300AU).

2.If using a wired wall switch with the module in REMOTE mode, the flame output can be adjusted with the HI/ LO selector switch on the module. See Figure 12.4. Note that the flame HI/LO selector switch will become inactive once an optional remote control (RC300AU) is programmed to the control module. Note that the control module will always ignite the fireplace on HI and remain so for the initial 10 seconds of operation. If the HI/LO is switched to the LO position, the flame output will automatically drop to the lowest setting after the flame has been established for 10 sec. After this 10 second period, the flame can be adjusted from HI to LO with the switch.

3.The control module has safety feature that automatically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the RC300AU remote.

4.If you intend to use both an optional wired wall switch and the RC300AU remote control to operate your fireplace, the wall switch will override any commands given by the remote.

5.The module has the capability to recognize potential malfunctions. If these occur, it will fail to ignite and/ or respond to a command to ignite via the wall switch and/or remote. In this case, the module may have

gone into LOCK-OUTmode. In this state, it will emit a LED error code. To reset the error code, switch the selector to OFF, and then back to REMOTE or ON. If the ignition command again fails, the module will emit an LED error code, prior to going back intoLOCK-OUTmode. Contact your dealer for service if this occurs.

Note: If the module is inLOCK-OUTmode, resetting the circuit breaker to the appliance will also reset the module.

 

MODULE

 

 

SELECTOR

 

SWITCH

FLAME HI/LOW

STATUS

NG/LP GAS-TYPE

SWITCH

INDICATOR LED

SELECTOR SWITCH

Figure 12.4 Control Module

 

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

49

Hearth & Home Technologies disclaims any responsibility for, and the warranty will be voided by, the following actions:

Installation and use of any damaged system component.

Modification of the system component.

Installation other than as instructed by Hearth & Home Technologies.

Installation and/or use of any component part not approved by Hearth & Home Technologies.

Any such action may cause a fire hazard.

Read, understand and follow these instructions for safe installation and operation.

Fireplace Specific Information

Standard fireplace features vary. Consult the installation manual for available options.

The optional AUX300CE receiver provides additional features: Fan control and two Aux functions.

The REM300-HNG-AU remote control system functions include: On/Off, Thermostat Mode, Timer Countdown, and Flame Adjustment (for fireplaces with variable flame).

Kit Contents

REM300-HNG-AU

RC300-HNG-AUTransmitter

AAA Batteries (3)

Wall Holder

Drywall Anchor (2)

Screws (2)

Introduction

The RC300AU multifunctional remote control is designed to control pilot light, flame height, blower speed, and up to two 220-240VAC auxiliary functions on your gas fireplace. The RC300AU is equipped with thermostat functions which can automatically control the temperature in the room in which it is installed. The control is only for use with the Hearth & Home Technologies IntelliFire Plus™ system (IPI). The AUX300CE module is rated for220-240VAC,50-60Hz, and is required for

operation of this remote control device.

Installation Precautions

The installation of this remote control must be performed by a qualified service technician. This remote control is tested and safe when installed in accordance with this installation manual. Do not install any components that may be damaged.

Do not modify, disassemble, or substitute any of the components included with this kit. Installation of this unit must be done by a qualified service technician.

Placement of this remote control may affect performance. An assessment of the space should be done prior to installation for optimum performance.

Determine Location

Determine the location for the remote control. The selected location should be in the same space as the gas fireplace. Never place this unit in a separate room.The remote control must be placed within 30 ft. (9.14 m) of the fireplace but should not be exposed to extreme heat.

The RC300AU is approved for interior installation and should not be used in exterior applications.

• Keep remote control out of reach of children.

50

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

FCC Requirements

WARNING! Risk of Fire! Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and EN298 formulti-functionalcontrol. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Contact the dealer or an experienced radio TV technician for help.

Changing Temperature Scale

To change the temperature display between Celsius and Fahrenheit, remove the battery cover from the back of the remote control and slide the switch to your desired temperature scale (see Figure 12.5). The screen will automatically change the indicators on the room temperature and set temperature portion.

Figure 12.5 Temperature Scale

Installation of Remote Control Housing

CAUTION! Risk of Fire! DO NOT install damaged or modified components. Warranty will be voided if damaged or modified components are installed.

1.Remove remote control components from packaging.

2.Remove battery cover from the back of the remote by sliding it down and install 3 AAA batteries.

To prevent unintended operation when not using your fireplace for an extended period of time (summer months, vacation, trips, etc):

Remove batteries from remote control.

Unplug switching adapter and remove back-upbatteries.

3.Secure the remote control housing on a flat wall surface using the two screws and wall anchors provided. See Figure 12.6.

Figure 12.6 Mounting Remote Control Housing

4. Place remote control inside housing. See Figure 12.7.

Figure 12.7 Remote in Housing

5. Close the housing door. See Figure 12.8.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

51

Figure 12.8 Mounting Remote Control Housing

AUX300CE Module Installation

Insert the 4 hole harness from theAUX300CE module into the 4 pin plug on the control module. See Figure 12.9.

CONTROL MODULE

AUX 300CE

CABLE

Figure 12.9 AUX 300 module installation

Fan Installation

Insert the 3 prong plug from the fan into the receptacle located in the AUX300CE module. See Figure 12.10.

Insert 3 prong plug from AUX300CE module into REM/ AUX receptacle of fireplace junction box.

AUX 1:

AUX 2: 3 PRONG PLUG (FAN):

3 steps, HIGH,

ON/OFF 3 steps, timer based,

MED and LOW

3 min. ON, 12 min. OFF

FAN CORD

AUX 300

MODULE

Figure 12.10 Plug Fan into AUX300CE Module

Programming the RC300AU to the Control Module

CAUTION! Risk of burns! DO NOT program the remote control to the control module when fireplace is hot.

Verify the ON/OFF/REMOTE switch is in the REMOTE position. Green LED light will blink three times and the control module will beep once 5 seconds later when ready. See Figure 12.11.

Using a small item (such as a paper clip) press and release the LEARN button located near the ON/OFF/ REMOTE switch. See Figure 12.11.

Control module will beep once and LED will blink green for 10 seconds.

While the LED is blinking, press the POWER button on the remote control. A double beep will come out of the control module to indicate that it has been programmed successfully.

NOTICE: Up to three remote controls can be programmed into the control module. Simply press a button on the other remotecontrolsduringthe10secondprogrammingprocess to add another remote into the system. It is recommended to program only one RC300AU remote control.

To clear memory in the control module, use a small item (such as a paper clip) to press and release the LEARN button. Control module will beep once and LED will blink green for 10 seconds DO NOT press any buttons on the remote during the ten seconds that the green LED blinks. The memory will be cleared. Note that the RC300AU will not be programmed if it’s in STANDBY mode. Press the ON/OFF button twice to switch to IDLE mode.

REMOTE POSITION

LEARN BUTTON

Figure 12.11 Programming RC300AU

52

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

Display Screen

FIREPLACE STATUS

THERMOSTAT DESIRED

TEMP SETTING

THERMOSTAT

 

FLAME HEIGHT

CHILD LOCK

INDICATOR

 

FAN SPEED

TRANSMISSION

 

ADJUSTABLE

INDICATOR

 

AUXILIARY

LOW BATTERY

ADJUSTABLE

INDICATOR

OUTPUT (ON/OFF)

 

 

FUNCTION LEVEL

 

INDICATOR

 

ROOM TEMP

 

DISPLAY

TIMER DISPLAY/FUNCTION

Figure 12.12 RC300AU Display Screen

Function Buttons

 

Use POWER button to turn the unit on and off.

Menu

Use MENU button to display the menu functions.

 

Only functions that can be activated will be

 

displayed. For example: Flame Height will not

 

be displayed when the remote status is OFF.

Select

Use the SELECT button to select the current

V

feature.

Use the UP and DOWN arrows to toggle

V

through the menu functions and value selec-

 

tions in the submenus.

Idle When Remote is in ON Mode

The remote control will go into an idle mode if no buttons are pressed within 5 seconds. Press any button to resume full functionality. In idle mode only active functions will show on the screen.

Standby mode

The remote control will go into a standby mode if no buttons are pressed within 5 minutes. Press the POWER button to reactivate the remote control to ON mode. Active functions will be displayed

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

53

About ON Mode

All functions can be accessed when the remote control is in the ON mode.

Only active functions will be displayed when the remote control is in the ON mode. For example: if the fan is the only function that’s active, the fan icon and flame will be the only icon shown in the display.

About OFF Mode

Only the following functions can be accessed in the OFF mode:

AUX1

AUX2

Only active functions will be displayed when the remote control is in the OFF mode.

Turning ON the Fireplace

PressandholdthePOWERbuttonfor5secondstounlock remote,backlightwillilluminate. PressthePOWERbutton again to turn the fireplace ON. The fireplace will first ignite the pilot. The main burner will be lit, once the pilot flame has been established. The remote will be locked again when the fireplace is turned OFF.

NOTICE: Whenever the fireplace is cycled from OFF to ON, the main burner will light on high for 10 seconds before returning to the previous user setting.

Adjusting Flame Height

Press the MENU button to activate the menu.

Using the UP andDOWN arrows highlight theFLAME icon and pressSELECT.

Use the UP andDOWN arrows to adjust theFLAME HEIGHT, then pressSELECT. TheFLAME HEIGHT can be adjusted to 5 different settings.

NOTICE: FLAME HEIGHT will not be adjustable for first ten seconds when fireplace is turned on.

NOTICE: The system will remember the previous FLAME HEIGHT setting and will automatically adjust after 10 seconds.

Adjusting Fan Speed

Press the MENU button to activate the menu.

Using the UP andDOWN arrows highlight theFAN icon and pressSELECT.

Use the UP andDOWN arrows to adjust theFAN SPEED, then pressSELECT. TheFAN SPEED can be adjusted to 3 different settings: HIGH, MEDIUM, LOW.

NOTICE: The fan has a timer built into the control module. After the fireplace is turned ON the timer will wait for 3 minutes before turning on the fan. In addition, the fan will remain on for 12 minutes after the fireplace has been turned OFF.

NOTICE: Whenever the fan is turned ON, the FAN will start up on the high setting for 10 seconds before adjusting to the previous user setting.

AUX1 Function (Unit dependent Function)

Press the MENU button to activate the menu.

Using the UP andDOWN arrows highlight theAUX1 icon and pressSELECT.

Use theUP andDOWN arrows to adjust theAUX1 output, then pressSELECT.TheAUX1 function can be adjusted to 4 different settings: HI, MED, LOW and OFF.

AUX2 Function (Unit dependent Function)

Press the MENU button to activate the menu.

Using the UP andDOWN arrows highlight theAUX2 icon and pressSELECT.

Use the UP andDOWN arrows to turn theAUX2 ON orOFF, then pressSELECT. TheAUX2 function can be either be turnedON orOFF.

NOTICE: When the fireplace is turned OFFbothAUX1 and AUX2 will be turned off. TheAUX1 andAUX2 functions can be activated from the remote’s OFF mode, when the flame is off. When the fireplace is turned back ON, the AUX1 and AUX2 settings will be restored to the previous setting.

54

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

Adjusting Thermostat

Press the MENU button to activate the menu.

Using the UP andDOWN arrows highlight theTHERMO icon and pressSELECT.

Use the UP andDOWN arrows to turn theTHERMO ON orOFF, then pressSELECT (theSET TEMP will start blinking). Using theUP andDOWN arrows select the desired temperature and pressSELECT.

NOTICE: If the THERMO function is on, the SET TEMP can be adjusted at any time by pressing the UPand DOWN arrows.

NOTICE: As the ROOM TEMP (RT) approaches SET TEMP (ST), the remote system will automatically adjust the flame height. If the RT rises above ST, the fireplace will shut down the main burner. After this, the fireplace will turn back on after the RT drops below the ST.

NOTICE: The system will remember the previous TEM-

PERATURE setting when THERMOSTAT mode is cycled ON or OFF.

NOTICE: If your installation includes an optional wired ON/

OFF wall switch, it should be in the OFF position when using the RC300AU in thermostat mode.

Adjusting Timer

Press the MENU button to activate the menu.

Using the UP andDOWN arrows highlight theTIMER icon and pressSELECT.

Use the UP andDOWN arrows to turn theTIMER ON orOFF, then pressSELECT. Using theUP andDOWN arrows select the desired set time and pressSELECT. Timer operates in increments of 15, 30, 45, 60, 90, 120 and 180 minutes.

Setting the Child Lock

Press and hold the MENU andUP arrow buttons simultaneously for 4 seconds to enable or disable the child lock feature.

NOTICE: No functions will be usable until child lock feature is disabled.

Power Outage

If fireplace battery backup system IS installed at time of power outage, fireplace operation will not be interrupted.

If fireplace battery backup system IS NOT installed at time of power outage, fireplace will shut off. To resume fireplace operation, install battery backup.

NOTICE: Battery polarity must be correct or module damage will occur.

Manual Fireplace Shutoff

In the unlikely event that the remote wall switch malfunctions and will not turn off the fireplace, call your dealer for service assistance. In the meantime, you may choose one of the following actions to turn off the fireplace:

CAUTION! Risk of burns! Fireplace surfaces are hot when operating and during cool down. Use care and wear gloves when opening the front and accessing components inside the fireplace.

Check remote screen for battery level indicator, replace the batteries if low battery is indicated (See Figure 12.12).

Turn off the control module:

Open or remove the decorative front to access the control module.

Move switch to OFF (See Figure 12.4).

Disconnect power to the control module:

Open or remove the decorative front to access power cord to the junction box and/or back-upbatteries.

Unplug the control module and/or remove back-upbatteries.

Shut off gas to the appliance:

Open or remove the decorative front and locate the gas shut-offvalve to the left of the gas control.

Rotate the shut off valve 90 degrees to turn off gas supply.

Turn off power to the fireplace (if back-upbatteries are not installed):

Locate house circuit breaker for fireplace.

Turn off the circuit breaker.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

55

Frequently Asked Questions/Troubleshooting

Symptom

Possible Cause

Corrective Action

 

 

Batteries

Verify batteries are functional and installed correctly.

 

 

 

 

 

 

Remote control is in Child

Disengage Child Lock mode.

 

Remote control will not transmit

Lock mode

 

 

 

 

Buttons not being pressed

Press button firmly for one to two seconds to ensure transmis-

 

 

firmly

sion to module.

 

 

Control module is not in

Ensure module switch is set to REMOTE.

 

 

“REMOTE” mode

 

 

 

 

 

Control module and remote

The control module will beep when it successfully receives a

 

Control module will not take

control are not programmed

command. If it does not beep, clear module memory and repro-

 

to each other

gram the remote control.

 

commands from remote control

 

Control module is un-

If the transmission indicator comes on when power button is

 

 

 

 

plugged. In case of power

pressed, verify that the control module is plugged in the fire-

 

 

outage, backup batteries

place junction box located in the controls area. Also verify that

 

 

are depleted or missing

the batteries are installed in the battery pack.

 

Fan does not turn on when fireplace

Built in time delay

The fireplace must run for three minutes in order for the fan to

 

is started

engage.

 

 

 

 

 

 

 

Fan does not turn off when fireplace

Built in time delay

The fan will run for twelve minutes after the fireplace is turned off.

 

turned off

 

 

 

 

Fireplace shuts down after extended

 

The fireplace will automatically shut down after nine hours of

 

Built-intimer

continuous operation if it does not receive a command from

 

periods

 

 

the remote.

 

 

 

 

 

 

 

 

 

 

The fireplace cannot be turned off by remote if an external

 

 

External wired wall switch

wired switch is installed and in the ON position. Turn external

 

Fireplace is on but will not shut off

 

wall switch to OFF.

 

with the remote control

Remote control or control

At control module, turn off fireplace by sliding the ON/OFF/

 

 

REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is

 

 

module failure

 

 

hot. Use caution when accessing module.

 

 

 

 

 

 

 

 

56

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

13 Finishing

A. Framing and Finishing Instructions

WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specified. Framing closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc.)

Finishing Instructions

It is important to follow the framing and finishing instructions to ensure proper placement of fireplace into the surrounding framing/finishing materials.

Wall sheathing materials 3/8 in. (10 mm) thick are specified in this installation manual to properly align with the factory-installednon combustible material.

WARNING! Risk of Fire! DO NOT remove the factoryinstalled non-combustible board or cover it with combustible material, such as:

Drywall (gypsum board)

Plywood

Materials that do not meet the ASTM E 136 Non-com-bustibility standard (below).

Removal of factory-installed,non-combustibleboard and/ or use of materials not meeting the ASTM E 136 standard may cause fire.

Non-CombustibleMaterials Specification

Material which will not ignite and burn. Such materials are those consisting entirely of steel, iron, brick, tile, concrete, slate, glass or plasters, or any combination thereof.

Materials that are reported as passing ASTM E 136,

Standard Test Method for Behavior of Materials in a Vertical Tube Furnace at 750 ºC and UL763shall be considered non-combustible materials.

Setting the Fireplace into the Framing

Unlike many traditional, single-sidedHeat & Glo fireplaces, this fireplace is recessed into surround framing. The left and right nailing tabs were designed so the fireplace is recessed to the correct location within the framing materials.

1.Bend two nailing tabs away from fireplace 180 degrees on both left and right nailing tabs. Do not adjust the column standoffs. See Figure 13.1.

2.Screw each nailing tab to the adjoining framing material. Ensure that the air space clearance is maintained on the sides of the fireplace. See Figure 13.2.

FINISH WALL MATERIAL MAY BE

COMBUSTIBLE - TOP AND SIDES

8 in.

NON-COMBUSTIBLEZONE

203 mm

0 mm

 

29 in.

 

740 mm

0 mm

0 mm

SEALANT MATERIAL

Figure 13.1 Noncombustible Facing Diagram

B. Mantel Projections

No mantels are allowed when using Studio-CEfronts.

Note: All dimensions are shown in millimeters

 

 

 

305

 

 

 

279

 

 

 

254

 

 

229

 

 

203

 

381

 

178

 

356

 

152

 

330

 

127

 

305

 

102

279

407

 

 

76

254

 

 

51

229

 

 

26

203

 

 

 

178

 

 

 

152

 

 

127

 

 

 

OPENING OF FIREPLACE

Figure 13.2 Minimum vertical and maximum horizontal dimensions of combustibles above appliance when using the DF-SOHOCE-BKdress guard.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

57

14 Appliance Setup

A. Remove Fixed Glass Assembly

See Section 9.B.

B. Remove the Shipping Materials

Remove shipping materials from inside or underneath the firebox.

C. Clean the Appliance

Clean/vacuum any sawdust that may have accumulated inside the firebox or underneath in the control cavity.

D. Accessories

Install approved accessories per instructions included with accessories. Contact your dealer for a list of approved accessories.

WARNING! Risk of Fire and Electric Shock! Use ONLY Hearth & Home Technologies-approved optional accessories with this appliance. Using non-listed accessories could result in a safety hazard and will void the warranty.

DO NOT MODIFY THIS APPLIANCE

58

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

E. Log Placement Instructions

Log Assembly: LOGS-SOHOCE

 

 

LOCATING TABS

2

3

1

Figure 14.1

Figure 14.2

CAUTION: Logs are fragile. Carefully remove the logs from the packaging.

1

Figure 14.3

Step 1. Place Log #1(SRV2111-700) against rear right tab with its slot over center locating tab.

2 1 3

Figure 14.5

Step 3. Place Log #3(SRV2111-702) so the top rests on

Log #1 against Log #2. The base slot on Log #3 will fit over the locating tab on the front right hand side.

1

2

Figure 14.4

Step 2. Place Log #2(SRV2111-701)onto base pan such that Log #2 fits in groove of Log #1. Push it back against the left hand side locating tab. Ensure burner ports are not covered by logs.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

59

F. Install Media Rock Kit

This kit is used in place of the logs in a SOHO-CEBunit. Alternate media and reflective firebox liner is provided.

CAUTION! Risk of Cuts, Abrasions or Flying Debris.

Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.

CONTENTS OF KIT:

Reflective Firebox Liner (Optional)

Rock Tray

Rock or Onyx

OPTIONAL

REFLECTIVE LINER

ROCK TRAY

Figure 14.6

1.Remove the front and glass from the unit and set aside. Remove the logs (if installed) from the unit and either discard or save for later use.

2.Fold down the log locating tabs (if bent up) on the base pan so they are parallel with the burner. See Figure 14.7.

3.Proceed to step 4 if the firebox liner is not being installed. Install the firebox liner by placing it on the base pan of the fireplace and sliding it back until it contacts the back of the fireplace. See Figure 14.7.

FIREBOX LINER

BASE PAN

LOCATING TABS

Figure 14.7

4. Set the rock tray on top of the base pan. See Figure 14.7.

DO NOT INSTALL ROCKS IN THIS AREA

ROCK TRAY

Figure 14.8

5. Spread the rock or onyx evenly across the rock tray. See Figure 14.9. DO NOT place rocks in burner area or in front of pilot burner. See Figure 14.8.

WARNING

Delayed Ignition Risk

Do NOT place rocks on burner.

Do NOT place rocks in a position that they may fall on the burner.

Fireplace will not function properly.

Delayed ignition may occur.

Figure 14.9

6. Reinstall the glass frame and front.

60

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-freeservice. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire Plus™ Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assembly

 

 

are tight; also verify igniter and flame sense wires are not grounding

 

 

out to metal chassis, pilot burner, pilot enclosure, mesh screen if

 

 

present, or any other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

2. Pilot won’t light,

A. No power, transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly, or depleted batteries.

voltage of transformer at connection to module. Acceptable read-

spark.

 

ings of a good transformer are between 6.4 and 6.6 volts AC. Bat-

 

 

tery power supply voltage must be at least 4 volts. If less than 4

 

 

volts, replace batteries.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 220/240 VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Pilot valve solenoid.

Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module.

 

 

If below 1.5 volts, replace module. If 1.5 volts or greater, replace

 

 

valve.

 

 

 

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

61

IntelliFire Plus™ Ignition System - (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

4. Pilot lights but contin-

A. A shorted or loose connection in flame

Verify all connections to wiring diagram in manual. Verify

ues to spark, and main

sensing rod.

connections underneath pilot assembly are tight. Verify

burner will not ignite.

 

flame sense or igniter wires are not grounding out to metal

(If the pilot continues

 

chassis, pilot burner, pilot enclosure or screen if present, or

to spark after the

 

any other metal object.

pilot flame has been lit,

 

 

B. Poor flame rectification or contaminated

With fixed glass assembly in place, verify that flame is en-

flame rectification has

flame sensing rod.

gulfing flame sensing rod on left side of pilot hood. Flame

not occurred.)

 

sensing rod should glow shortly after ignition. With a multi-

 

 

 

 

meter, verify that current in series between module and

 

 

sense lead is at least 0.14 microamps. Verify correct pilot

 

 

orifice is installed and gas inlet is set to pressure specifi-

 

 

cations. Polish flame sensing rod with fine steel wool to

 

 

remove any contaminants that may have accumulated on

 

 

flame sensing rod.

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of ap-

 

 

pliance. Verify that wire harness is firmly connected to the

 

 

module.

 

 

 

 

D. Damaged pilot assembly or contami-

Verify that ceramic insulator around the flame sensing rod

 

nated flame sensing rod.

is not cracked, damaged, or loose. Verify connection from

 

 

flame sensing rod to white sensor wire. Polish flame sens-

 

 

ing rod with fine steel wool to remove any contaminants

 

 

that may have accumulated on flame sensing rod. Verify

 

 

continuity with a multi-meterwith ohms set at lowest range.

 

 

Replace pilot if any damage is detected.

 

 

 

5. Carbon Deposition

A. Log Placement

Verify placement and assure flame is not excessively

 

 

impinging on log.

 

B. Shutter Setting

Check to assure correct shutter setting for your model and

 

 

gas type.

 

C. Gas Type

Assurecorrectfuelmatchesunitgasmodelandcomponents.

62

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

16 Reference Materials

A. Appliance Dimension Diagram

Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5.

 

 

 

I

 

 

 

 

 

J

 

 

 

 

 

 

 

 

 

L

K

 

 

 

ØN

 

M

 

 

 

 

 

 

 

O

C

 

 

 

 

 

 

 

 

 

 

H

 

 

 

 

 

D

 

 

 

 

 

 

 

Q

 

 

 

E

F

 

 

 

 

 

GAS LINE

 

 

B

 

 

ELECTRICAL

ACCESS

P

 

A

 

 

ACCESS

 

 

 

 

 

G

 

Location

Inches

Millimeter

Location

Inches

Millimeter

 

A

29

740

J

11-1/2

292

 

B

25-5/16

643

K

11-1/2

292

 

C

37-3/16

945

L

11

279

 

D

29-1/4

742

M

5-5/8

142

 

E

4-1/8

105

N

6-5/8

168

 

F

2-1/4

56

O

37-1/4

946

 

G

4-1/2

115

P

3-3/4

96

 

H

32-3/4

832

Q

2-1/4

57

 

I

23

586

 

 

 

Figure 16.1 Appliance Dimensions

 

 

 

 

 

 

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

63

B. Maintenance Tasks

Inspect

 

Maintenance Tasks

 

 

Doors

1. Inspect for scratches, dents or other damage and repair as necessary.

 

 

 

 

2.

Verify no obstructions to airflow.

 

 

 

 

3.

Verify maintenance of proper clearance to combustible household objects.

 

 

Gasket Seal, Glass

1. Inspect gasket seal and its condition.

Assembly and Glass

 

2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.

 

 

 

 

3.

Confirm there is no damage to glass or glass frame. Replace as necessary.

 

 

 

4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are intact

 

 

and operating properly. Replace as necessary.

 

 

 

 

5.

Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.

 

 

Valve Compartment

1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips

and Firebox Top

 

that have penetrated the sheet metal are sharp and should be avoided.

 

2.

Remove any foreign objects.

 

 

 

 

3.

Verify unobstructed air circulation.

 

 

Logs

1. Inspect for broken, damaged, or missing logs. Replace as necessary.

 

 

 

 

2.

Verify correct log placement and no flame impingement causing sooting. Correct as necessary.

 

 

Firebox

1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.

 

 

 

 

2.

Replace appliance if firebox has been perforated.

 

 

Burner Ignition and

1. Verify burner is properly secured and aligned with pilot or igniter.

Operation

 

 

2.

Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.

 

 

 

 

 

3.

Replace ember materials with new dime-sizeand shape pieces. Do not block ports or obstruct lighting paths.

 

 

 

 

4.

Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.

 

 

 

 

5.

Inspect for lifting or other flame problems.

 

 

 

 

6.

Inspect orifice for soot, dirt or corrosion.

 

 

 

 

7.

Verify manifold and inlet pressures. Adjust regulator as required.

 

 

 

 

8.

Inspect pilot flame strength. Clean or replace orifice as necessary.

 

 

 

9. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Clean with emery

 

 

cloth or replace as required.

Flueing

1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.

 

 

 

 

2.

Confirm that termination cap remains clear and unobstructed by plants, etc.

 

 

 

 

3.

Verify that termination cap clearance to subsequent construction (building additions, decks, fences or sheds)

 

 

has been maintained.

 

 

 

 

4.

Inspect for corrosion or separation.

 

 

 

 

5.

Verify weather stripping, sealing and flashing remains intact.

 

 

Remote controls

1. Verify operation of remote.

 

 

 

 

2.

Replace batteries in remote transmitters and battery-poweredreceivers.

 

 

 

64

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

C. Vent Components Diagrams

 

 

6-1/2in.

 

6-1/2in.

165 mm

 

165 mm

 

8-3/4in.

 

6-1/2in.

 

165 mm9-1/4in.

222 mm

6 in.

 

235 mm

 

152 mm

 

 

6-5/8in.

 

 

168 mm

6-5/8in.

 

 

 

SLP45

168 mm

 

 

 

45° Elbow

9-7/8in.

 

 

 

 

251 mm

SLP90

90° Elbow

Effective

Effective Height/Length

 

Pipe

inches

mm

 

Height/

SLP4

4

102

 

Length

 

SLP6

6

152

 

 

 

 

SLP12

12

305

 

 

SLP24

24

610

 

 

SLP36

36

914

 

SLP-PIPE

SLP48

48

1219

SLP-WS

 

SLP6A

2 - 6

51 - 152

Wall Shield Firestop

 

SLP12A

2 - 12

51 - 305

 

SLP-HVS

SLP-FS

Horizontal Pipe

Ceiling Firestop

Support

 

Figure 16.2 SLP Series Vent Components

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

65

B. Vent Components Diagrams (continued)

SLK-SNKD

 

SLP-CCS-BK

SLP-TVHW

 

Cathedral Ceiling

Vertical

Snorkel

 

 

Support Box-Black

Termination Cap

Termination Cap

 

 

 

SLP-DCF-BK

 

SLP-WT-BK

 

SL-2DVP

Ceiling Firestop

 

Wall Thimble-Black

Adapter

Black

 

 

 

 

 

 

13-7/8in.

9-1/2in.

 

 

 

352 mm

241 mm

 

14 in.

 

 

 

356 mm

 

 

 

 

 

DRC-RADIUS

 

 

 

Cap Shield

 

Figure 16.3 SLP Series Vent Components

 

 

 

 

66

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

 

B. Vent Components Diagrams (continued)

Note: Heat shields MUST overlap by a minimum of 1-1/2in. (38 mm). The heat shield is designed to be used on a wall 4 in. (102 mm) to7-1/4in. (184 mm) thick. If wall thickness is less than 4 in. (102 mm) the existing heat shields must be field trimmed. If wall thickness is greater than7-1/4(184 mm) a DVP-HSM-Bwill be required.

 

8 in.

 

 

 

 

(203 mm)

 

 

 

 

Heat

 

 

 

 

Shield

 

 

 

15 in.

 

 

 

 

(384 mm)

 

 

 

 

 

 

Term Cap

Minimum

Maximum

 

 

Effective Length

Effective Length

 

Max

 

 

Trap

5-1/4in.

9-1/4in.

12 in.

Effective

 

(133 mm)

(235 mm)

(305 mm)

Length

 

 

 

SLP-TRAP

Horizontal Termination Cap

15 in.

(381 mm)

 

 

8 in.

 

13 in.

Effective Length

 

 

(206 mm)

 

 

(330 mm)

5-3/4in. to8-3/8in.

 

 

 

 

 

 

 

 

(146 mm to 213 mm)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-1/2in.

8-3/8in.

(140 mm)

(213 mm)

87°

10-1/2in.

(267 mm) 11 in.

(276 mm)

 

 

SLP-HRC-SS

 

 

 

SLP-HRC-ZC-SS

 

 

 

HORIZONTAL TERMINATION CAP

 

 

 

 

12 in.

 

 

 

(305 mm)

 

 

7 in.

 

 

 

(178 mm)

 

 

 

15-1/2in.

 

 

 

(394 mm)

 

SLP90

SL-2DVP

DVP-FBHT

DVP-FBHT

Figure 16.4 SLP Series Vent Components

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

67

D. Service Parts

SOHO-N-AUB

 

 

Top Vent Gas Fireplace

Beginning Manufacturing Date: March 2011

Ending Manufacturing Date: ______

 

Log Set Assembly

4

 

2

 

3

 

 

5

 

6

1

 

 

9

10

7

8

11

 

 

12

IMPORTANT; THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.

ITEM

PART DESCRIPTION

COMMENTS

PART NUMBER

 

 

 

 

 

Log Set Assembly

 

LOGS-SOHOCE

1

Log 1

 

SRV2111-700

2

Log 2

 

SRV2111-701

3

Log 3

 

SRV2111-702

4

Non-combustibleBoard

 

2111-148

5

Surround

 

2077-112

6

Inner Restrictor

 

2111-142

7

Base Pan

 

2111-101

8

Burner Assembly N

 

2111-020

9

Glass Assembly

 

GLA-SOHOCE

10

Mesh Assembly

 

2077-011

11

Decorative Front

 

DF-SOHOCE-BK

12

Module Heat Shield

 

2111-166

Additional service part numbers on the following page.

68

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

 

Service Parts

 

SOHO-N-AUB

 

 

 

Beginning Manufacturing Date: March 2011

 

 

 

Ending Manufacturing Date: ______

#13 Valve Assembly

13.1

 

 

 

 

 

 

13.2

 

 

 

13.3

 

 

 

13.4

 

 

 

13.5

13.17

 

 

 

 

 

13.6

13.16

 

 

 

 

 

 

 

13.15

 

13.7

 

 

 

13.8

 

13.14

 

 

 

 

13.9

13.11

 

 

13.12

13.13

 

 

 

 

13.10

 

 

 

IMPORTANT; THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.

ITEM

PART DESCRIPTION

COMMENTS

PART NUMBER

13.1

Pilot Assembly N

 

2198-014

13.2

Burner Assembly N

 

2111-020

13.3

Pilot Bracket

 

2111-123

13.4

Flex Tube Assembly

 

530-302A

13.5

Burner Neck Gasket

 

438-407

13.6

Valve Plate Gasket

 

2077-138

13.7

Valve Bracket

 

2189-117

13.8

Flex Ball Valve Assembly

 

2098-320A

13.9

Valve N

 

2166-302

13.10

Male Connector

Pkg of 5

303-315/5

13.11

Jumper Wire

 

2187-198

13.12

Module , IPI 30 Gray

 

2166-306

13.13

Battery Pack**

 

4067-223

13.14

Wire Harness

 

2166-304

13.15

Transformer

 

2166-305

13.16

3-HoleGrommet

 

2118-420

13.17

Burner Orifice N (#50C)

 

582-850

**Fuse for battery pack can be sourced locally, not a warranty item. Specs are 500mA~10A 3/4” long

Additional service part numbers on the following page.

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

69

Service Parts

SOHO-N-AUB

IMPORTANT; THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.

ITEM

PART DESCRIPTION

COMMENTS

PART NUMBER

 

Glass Latch Assembly

Pkg of 2

33858/2

 

Glass Latch Assembly

Qty 2 req

339-121A

 

Junction Box

 

2222-374

 

Rope Ring

 

045-455

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Rock Media Option

 

 

 

 

 

 

 

 

 

 

 

 

 

Optional Accessories

 

 

 

 

Blower

 

 

100-505A

 

Reflective Panel Liner

 

 

SohoCE-SSLINER

 

 

 

Black

MEDIA-BK-GEMS

 

Rock Media

White

MEDIA-WH-GEMS

 

 

 

River Rock

MEDIA-STONES

 

 

 

Black

SohoCE-ONYX

 

Rock Media with Liner and Flame pan

White

SohoCE-OPAL

 

 

 

River Rock

SohoCE-Rock

 

Wireless Wall Switch

 

 

RC100-HNG

 

Multi Function Remote Control

 

 

RC300-HNG-AU

70

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

E. Contact Information

Heat & Glo, a brand of Hearth & Home Technologies Inc. 7571 215th Street West, Lakeville, MN 55044 www.heatnglo.com

Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer,

please visit www.heatnglo.com.

- NOTES -

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

________________________________________________________________________________

NOTICE

DO NOT DISCARD THIS MANUAL

• Important operating

• Read, understand and follow

and maintenance

these instructions for safe

instructions included.

installation and operation.

Leave this manual with party responsible for use and operation.

This product may be covered by one or more of the following patents: (United States) 5328356, 5601073, 5613487, 5647340, 5890485, 5941237, 5947112, 5996575, 6006743, 6019099, 6053165, 6145502, 6170481, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729 or other U.S. and foreign patents pending.

2000-945

Printed in U.S.A. - Copyright 2012

Heat & Glo • SOHO-N-AUB2197-980Rev. F • 5/12

71