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WPSR3090
User Manual
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Owner’s Manual
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GE WPSR3090, WPSR3120, WASR3110, WPSR4130, WSSR3120 User Manual

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English section begins on page 2
La section française commence à la page 16
La sección en español empieza en la página 30
5–99 JR
GE Answer Center ®800.626.2000
WASR3110 WMSR3110
WPSL3120 WPSR3090 WPSR3100 WPSR3120 WPSR4130 WSSR3120
Owner’s Manual
Manuel d’utilisation
Manual del propietario
Congratulations! You Are Now Part of the GE Family.
Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department.
Best of all, you’ll experience these values each time you use your washer. That’s important, because your new washer will be part of your family for many years. And we hope you will be part of ours for a long time to come.
We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home.
A Service Partnership.
Safety Information
. . . . . . . .3

Operating Instructions

Control Panels . . . . . . . . . . . . . . .4–6 Features . . . . . . . . . . . . . . . . . . . . .7, 8 Loading and Using the Washer .9, 10

Troubleshooting Tips

Before You Call For Service
. . . 11–13

Customer Service

U.S. Warranty . . . . . . . . . . . . . . . . .14 Canada Warranty . . . . . . . . . . . . . .15 Service Telephone
Numbers . . . . . . . . . . . . . .Back Cover
FOR YOUR RECORDS
Write the model and serial numbers here:
#
#
You can find them in the upper right corner on the back of your washer.
IMPORTANT!
Staple sales slip or cancelled check here.
Proof of the original purchase date is needed to obtain service under the warranty.
2
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Inside you will find many helpful hints on how to use and maintain your washer properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your washer.
READ THIS MANUAL
IF YOU NEED SERVICE
You’ll find many answers to common problems in the
Before You
Call For Service
section. If you review our chart of
Troubleshooting Tips
first, you may not need to call for service at all.
If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or,
in the United States,
you can always call the
GE Answer Center®, at 800.626.2000, 24 hours a day, 7 days a week.
In Canada,
call 1-800-361-3400.
■Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather.
■Properly ground washer to conform with all governing
codes and ordinances. Follow details in Installation Instructions.
IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. Hydrogen gas can be explosive under these circumstances.
If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet, you can receive one by calling, toll-free, in the United States the
GE Answer Center
®
,
800.626.2000. In Canada, call, 1-800-361-3400.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
■Keep the area underneath and around your
appliances free of combustible materials such as lint, paper, rags, chemicals, etc.
■Close supervision is necessary if this appliance is used
by or near children. Do not allow children to play on, with, or inside this or any other appliance.
YOUR LAUNDRY AREA
■Never reach into washer while it is moving. Wait
until the machine has completely stopped before opening the lid.
■Do not mix chlorine bleach with ammonia or acids
such as vinegar and/or rust remover. Mixing different chemicals can produce a toxic gas which may cause death.
■Do not wash or dry articles that have been cleaned in,
washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.) which may ignite or explode. Do not add these substances to the wash water. Do not use or place these substances around your washer or dryer during operation.
■
The laundry process can reduce the flame retardancy
of fabrics. To avoid such a result, carefully follow the garment manufacturer’s wash and care instructions.
■To minimize the possibility of electric shock, unplug
this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning.
NOTE:
Turning the Cycle Selector knob to an off
position does
NOT
disconnect the appliance from
the power supply.
■Never attempt to operate this appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.
WHEN USING THE WASHER
■Turn off water faucets to relieve pressure on hoses
and valves and to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; they may need replacement after 5 years.
■Before discarding a washer, or removing it from
service, remove the washer lid to prevent children from hiding inside.
■Do not attempt to repair or replace any part of this
appliance unless specifically recommended in this Owner’s Manual, or in published user-repair instructions that you understand and have the skills to carry out.
■Do not tamper with controls.
WHEN NOT IN USE
Read and follow this Safety Information carefully.
SAVE THESE INSTRUCTIONS
3
Use this appliance only for its intended purpose as described in this Owner’s Manual.
Model WPSR3120
Model WMSR3110
Model WPSL3120
Find your washer control panel.
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
You can locate your model number behind the top edge of the control panel.
4
Model WASR3110
1 2
3 4
1 2
3 4
1 2
3 4
1 2
3 4
SensorWash
LARGE
MEDIUM
LARGE
MEDIUM
LOAD SIZE
SUPER
SMALL
RESET
GENTLE
SLOW
LOAD SIZE
SUPER
SMALL
RESET
GENTLE
SLOW
WASH/SPIN
SPEED
GENTLE
FAST
WASH/SPIN
SPEED
GENTLE
FAST
NORMAL
FAST
NORMAL
FAST
TEMPERATURE EXTRA RINSE
WARM
COLD
COLD COLD
HOT
COLD
WARM WARM
OFF
SensorWash
TEMPERATURE EXTRA RINSE
WARM
COLD
COLD COLD
HOT
COLD
WARM WARM
OFF
COTTONS
SET
LIGHT SOIL
EXTRA HEAVY
SensorWash
COTTONS
SET
LIGHT SOIL
EXTRA HEAVY
SensorWash
MEDIUM
HEAVY
MEDIUM
HEAVY
AUTO SOAK
AUTO SOAK
15 MIN
AUTO SOAK
30 MIN
30 MIN
WRINKLE FREE COTTON
PERMANENT PRESS
KNITS
EASY CARE
SOAK/WASH
HANDWASH
WRINKLE FREE COTTON
PERMANENT PRESS
KNITS
EASY CARE
SOAK/WASH
HANDWASH
LOAD SIZE
SUPER
LARGE
MEDIUM
RESET
SMALL
LOAD SIZE
SUPER
LARGE
MEDIUM
RESET
SMALL
WASH/SPIN
GENTLE
SLOW
WASH/SPIN
GENTLE
SLOW
SPEED
GENTLE
FAST
SPEED
GENTLE
FAST
NORMAL
FAST
NORMAL
FAST
SensorWash
TEMPERATURE EXTRA RINSE
WARM
COLD
COLD COLD
HOT
COLD
WARM WARM
OFF
SensorWash
TEMPERATURE EXTRA RINSE
WARM
COLD
COLD COLD
HOT
COLD
OFF
SET
SensorWash
SET
SensorWash
COTTONS
LIGHT SOIL
MEDIUM
HEAVY
EXTRA HEAVY
15 MIN
AUTO SOAK
COTTONS
LIGHT SOIL
MEDIUM
HEAVY
EXTRA HEAVY
30 MIN
AUTO SOAK
30 MIN
AUTO SOAK
WRINKLE FREE COTTON
PERMANENT PRESS
KNITS
EASY CARE
SOAK/WASH
HANDWASH
WRINKLE FREE COTTON
PERMANENT PRESS
KNITS
EASY CARE
SOAK/WASH
HANDWASH
SPOT SOAK
Model WPSR3100
Model WPSR4130
Model WSSR3120
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
1 2
3 4
Model WPSR3090
1 2
3 4
1 2
3 4
1 2
3 4
5
LOAD SIZE
SUPER
LARGE
MEDIUM
RESET
SMALL
LOAD SIZE
SUPER
LARGE
MEDIUM
RESET
SMALL
WASH/SPIN
GENTLE
SLOW
WASH/SPIN
GENTLE
SLOW
SPEED
GENTLE
FAST
SPEED
GENTLE
FAST
NORMAL
FAST
NORMAL
FAST
TEMPERATURE
WARM
COLD
COLD COLD
TEMPERATURE
WARM
COLD
COLD COLD
HOT
COLD
WARM WARM
HOT
COLD
EXTRA RINSE
OFF
EXTRA RINSE
OFF
SET
SET
COTTONS
REGULAR
LIGHT SOIL
MEDIUM
HEAVY
POWER WASH
COTTONS
LIGHT SOIL
MEDIUM
HEAVY
EXTRA HEAVY
15 MIN
AUTO SOAK
30 MIN
AUTO SOAK
30 MIN
AUTO SOAK
PERMANENT PRESS
KNITS
EASY CARE
DELICATES
PERMANENT PRESS
KNITS
EASY CARE
DELICATES
LOAD SIZE
VARIABLE
SUPER
RESET
EXTRA LARGE
LARGE
MEDIUM
EXTRA SMALL
LOAD SIZE
VARIABLE
SUPER
RESET
EXTRA LARGE
LARGE
MEDIUM
EXTRA SMALL
WASH/SPIN
GENTLE
SLOW
GENTLE
FAST
WASH/SPIN
GENTLE
SLOW
SPEED
SPEED
GENTLE
FAST
NORMAL
SLOW
NORMAL
FAST
NORMAL
FAST
TEMPERATURE
WARM
COLD
COLD COLD
TEMPERATURE
WARM
COLD
COLD COLD
SensorWash
EXTRA RINSE
OFF
HOT
COLD
WARM WARM
SensorWash
EXTRA RINSE
OFF
HOT
COLD
WARM WARM
COTTONS
LIGHT SOIL
SET
EXTRA HEAVY
SensorWash
COTTONS
SET
EXTRA HEAVY
SensorWash
MEDIUM
HEAVY
15 MIN
AUTO SOAK
30 MIN
AUTO SOAK
LIGHT SOIL
MEDIUM
HEAVY
15 MIN
AUTO SOAK
PREWASH
30 MIN
AUTO SOAK
WRINKLE FREE COTTON
PERMANENT PRESS
KNITS
EASY CARE
SOAK/WASH
HANDWASH
WRINKLE FREE COTTON
PERMANENT PRESS
KNITS
EASY CARE
SOAK/WASH
HANDWASH
SPOT SOAK
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
About the control settings.
Color Logic
Select the correct
TEMPERATURE
setting. Match the particular color below the words with the
same color on the
WASH/SPIN SPEED
setting. Next, match the color again with the same color
on the Cycle Dial.
Example: Washing a load of medium soiled whites, such as towels and sheets.
Choose the
LOAD SIZE.
Choose the
TEMPERATURE
setting
-—for this load it would be the
HOT COLD
(which is a
particular color)
.
Choose the
WASH/SPIN SPEED
setting
that matches that color—for this load it would be the
NORMAL FAST.
Turn the Cycle Dial to the area that has the same color as the
TEMPERATURE
and
WASH/SPIN
SPEED
settings you have chosen—for this load it would be the
COTTONS
area. Then turn the
Cycle Dial to the
MEDIUM
soil setting.
4
3
2
1
6
Load Size
The water level should just cover the clothes. Adjust the load size accordingly. Loosely load clothes no higher than the top row of holes in the washer tub.
Wash/Spin Speed
The agitator moves clothes around for a cleaner wash; the basket spins later in the cycle to release water from the load. The Wash/Spin Speed dial sets the speed of both the agitator and the basket.
With Normal wash speed, the agitator moves faster. Use for cottons, denims and play clothes. With Gentle wash speed, the agitator moves slower. Use for delicate and knit items.
The Fast spin speed is for durable items. The Slow spin speed is for delicate items like sweaters and lingerie. When using Slow spin speed, clothes will be less dry than when using Fast spin speed.
Temperature
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label or instructions when laundering. Follow the water temperature guide on the washer lid.
Wash Cycle
The wash cycle controls the length of the washing process. The chart below will help you match the wash cycle setting with your clothing.
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.
EASY CARE For easy care and wrinkle-resistant items.
KNITS Specially designed for normally soiled knits.
DELICATES For lingerie and delicate fabrics with light to normal soil.
HANDWASH For lingerie and special-care fabrics with light soils. Provides periods of agitation and soak during wash
and rinse.
POWER WASH/
EXTRA HEAVY For heavily soiled and heavy-duty fabrics. This cycle provides a longer agitation.
PREWASH For heavily soiled clothes or for clothes with a care label that recommends prewashing before wearing.
AUTO SOAK For heavily soiled clothes. Begins with a brief agitation, soaks for a specified period of time, then moves
through the rest of the cycle automatically.
4
3
2
1
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
About washer features.
NOTE: Not all features are available on all washer models.
Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, you may want to use the Extra Rinse option. This option provides a second deep cold rinse in the
COTTONS
cycle. Turn the Extra Rinse
knob to
SET.
The washer will pause for a few minutes before the Extra Rinse option begins.
SensorWash (on some models)
The
SensorWash senses the incoming water temperature and adjusts the fill water to obtain a
more precise temperature range for all three wash temperatures.
You may select cold, warm or hot. For example, in a Cold Wash selection, some warm water may be added to reach a temperature needed to better dissolve detergents.
Often, detergents are not completely
dissolved in very cold water, especially in cooler climates.
NOTE:
The
SensorWash
will not adjust the fill on
WARM WASH
unless the washer lid is
closed.
Be sure to start the washer after the lid is closed.
Spot Soak (on some models)
When you open the washer lid and press the
SPOT SOAK
button, you will see a short stream
of cold water.
Open the washer lid.
Press the
SPOT SOAK
button. (You will see a short stream of water.)
Dampen your soiled garment with the
SPOT SOAK
option and rub your favorite
pretreatment product into soiled area.
NOTE: The SPOT SOAK option will not work if
■
the washer lid is down
■
the washer tub is filling
■
the water has already reached the level you selected.
3
2
1
Liquid Bleach Dispenser (on some models)
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.
Check clothing care labels for special instructions.
Measure liquid bleach carefully, following instructions on the bottle.
■
Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
■
Do not pour powdered bleach into bleach dispenser.
Before starting the washer, pour measured amount of bleach directly into bleach dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into the wash basket with your detergent.
■
Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.
3
2
1
7
SensorWash
OFF
SET
SPOT SOAK
8
About washer features.
NOTE: Not all features are available on all washer models.
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
The Agitator Cap or Fabric Softener Dispenser (depending on model)
The agitator cap
fits into the top of the agitator. If it accidentally comes off, simply put it back on.
The fabric softener dispenser
automatically releases liquid fabric softener at the proper time during the cycle.
Do not stop the washer during the first spin. This will cause the dispenser to empty too soon.
To use, follow these steps:
Make sure dispenser is securely attached to agitator.
Use only liquid fabric softener. Pour into dispenser, using amount recommended on package.
Never pour fabric softener directly on clothes. It may stain them.
Add water to dispenser until it reaches the maximum fill line.
3
2
1
Do not pour anything into the agitator if the agitator cap or dispenser is removed.
Cleaning the Fabric Softener Dispenser (on some models)
Remove the dispenser from the top of the agitator.
Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution:
■
1 US gallon (3.8 liters) warm water
■
1/4 cup (60 ml) heavy duty liquid detergent
■
1 cup (240 ml) bleach
If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser.
Rinse and reassemble dispenser. Place dispenser back on the agitator.
5
4
3
2
1
Separate for cleaning.
9
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
Sorting Wash Loads
Proper Use of Detergent
Add detergent and start the washer before adding clothes so that the detergent can work effectively. Using too little or too much detergent is a common cause of laundry problems.
You can use less detergent if you have soft water, a smaller load, or a lightly soiled load.
Loading the Washer
Load dry items loosely, no higher than the top row of holes in the washer tub. When loading wet items make sure you set the load/water level high enough to allow the items to move freely. Water level should just cover the clothes. To add items after washer has started, push in Cycle Dial and submerge additional items next to the agitator. Close the lid and pull Cycle Dial out to restart.
■
Do not wrap large items like sheets around the agitator.
■
Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
■
Agitation will not start with the lid up.
Colors
Whites
Lights
Darks
Soil
Heavy
Normal
Light
Fabric
Delicates
Easy Care
Sturdy Cottons
Lint
Lint Producers
Lint Collectors
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
10
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
Fabric Care Labels
Machine wash cycle
Normal
Permanent Press/
wrinkle resistant
Gentle/ delicate
Hand wash
Do not wash Do not wring
Water temperature
Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
Tumble dry
Dry
Normal
Permanent Press/
wrinkle resistant
Gentle/ delicate
Do not tumble dry
Do not dry (used with
do not wash)
Heat setting
High
Medium
Low
No heat/air
Special instructions
Line dry/
hang to dry
Drip dry
Dry flat
In the shade
Bleach symbols
Any bleach
(when needed)
Only non-chlorine bleach
(when needed)
Do not bleach
Below are fabric care label “symbols” that affect the clothing you will be laundering.
WASH LABELS
DRY LABELS
BLEACH LABELS
Care and Cleaning of the Washer
Wash Basket:
Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket use a clean soft cloth dampened with liquid detergent, then rinse. (Do not use harsh or gritty cleaners.)
Fill Hoses:
Hoses connecting washer to faucet should
be replaced every 5 years.
Lint Filter:
The lint filter is located under the agitator.
It is self-cleaning and requires no maintenance.
Exterior:
Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Moving and Storage:
Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. In the
United States
call the GE Answer
Center®, 800.626.2000 for information on how to keep the tub stationary when moving the washer. In
Canada
write to Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.
Long Vacations:
Be sure water supply is shut off at faucets. Drain all water from hoses if weather will be below freezing.
Before you call for service…
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service.
SENSORWASH Possible Causes What To Do
SensorWash indicator
Washer is NOT in a wash fill • This is normal. Light only illuminates during wash fills
light (on some models)
cycle or a warm rinse fill cycle and warm rinse fills.
is not illuminated
SensorWash wash
The washer is in a cold rinse cycle • This is normal. The
SensorWash
feature is designed not
temperature is incorrect
to activate during a cold rinse cycle so that the coldest water available is used.
(Review SensorWash
All the water in the water heater • Wait until the water in the water heater is heated to the
in the About washer
has been used correct temperature.
features section)
WATER Possible Causes What To Do
Too many suds
Type of detergent • Switch to a lower sudsing detergent brand and follow
instructions on package.
Very soft water • Try less detergent.
Too much detergent. • Measure your detergent carefully. Use less soap if you
have soft water, a smaller load, or a lightly soiled load.
Water leaks
Fill hoses or drain hose is • Make sure hose connections are tight at faucets and make improperly connected sure end of drain hose is correctly inserted in and secured
to drain facility.
Household drain may • Check household plumbing. You may need to call a be clogged plumber.
Constant water pressure • Tighten hoses at the faucets and turn the water off after to the fill hoses at the each use. water source
• Check condition of the fill hoses; they may need
replacement after 5 years.
Using too much detergent • Use less detergent. Use less soap if you have soft water, a in washer smaller load, or a lightly soiled load.
Water temperature
Control is not set properly • Check water temperature control and adjust.
is incorrect
Water supply is turned off • Turn both hot and cold faucets fully on and make sure or improperly connected hoses are connected to correct faucets.
Water valve screens are •
Turn off the water source and remove the water connection
stopped up
hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.
House water heater is • Make sure house water heater is delivering water not set properly at 120°F.–140°F.(48°C.–60°C.).
Water won’t drain
Drain hose is kinked or • Straighten drain hose and make sure washer is not sitting improperly connected on it.
• Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
11
Before you call for service…
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
12
OPERATION Possible Causes What To Do
Washer pauses in cycle
The washer normally pauses between washing steps
Washer won’t operate
Washer is unplugged • Make sure cord is plugged securely into a working outlet.
Water supply is turned off • Turn both hot and cold faucets fully on.
Controls are not set • Check controls and make sure Cycle knob is pulled out properly to ONposition.
Lid is open • Close lid and pull Cycle knob out to ONposition.
Circuit breaker/fuse is • Check house circuit breakers/fuses. Replace fuses or tripped/blown reset breaker. Washer should have separate outlet.
PERFORMANCE Possible Causes What To Do
Clothes too wet
Incorrect spin cycle • Make sure the spin cycle selected matches the load you selected are washing. Some fabrics will feel wetter when rinsed
with cold water.
Colored spots
Incorrect use of fabric • Check fabric softener package for instructions and follow softener directions for using dispenser.
• Pretreat stain and rewash.
Dye transfer • Sort whites or lightly colored items from dark colors.
Grayed or yellowed
Not enough detergent • Use more detergent (especially with larger loads).
Hard water • Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
Washer is overloaded • Select load size to match clothes load.
Detergent is not • Add detergent as wash basket fills with water before dissolving you load clothes.
Dye transfer • Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Lint or residue on
Clothes are air or line dried • If you do not dry your clothes with a clothes dryer, your
clothes
clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for a shorter time than larger loads.
Detergent not dissolving • Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading • Load clothes no higher than the top row of holes in the
washer tub.
• Make sure load size selector matches clothes load size.
Incorrect use of fabric softener • Check fabric softener package for instructions and follow
directions for using dispenser.
clothes
13
Customer ServiceTroubleshooting TipsOperating InstructionsSafety Instructions
(con) PERFORMANCE Possible Causes What To Do
Pilling
Result of normal wear on • While this is not caused by the washer, you can slow the poly-cotton blends and pilling process by washing garments inside out. fuzzy fabrics
Snags, holes, tears, rips
Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons, and zippers.
or excessive wear
buttons, belt buckles,
• Remove loose items like pins, objects in pockets
zippers, and sharp objects
and sharp buttons.
left in pockets
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach • Rinse items that may have chemicals on them before or dye, permanent wave washing. solution
Wrinkling
Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
• Try a fabric softener.
Overloading or • Load your washer so clothes have enough room incorrect water level to move freely.
Incorrect wash and • Match Cycle selection to the type of fabric you are dry cycles washing (especially for easy care loads).
Repeated washing in • Wash in warm or cold water. water that is too hot
NOISE Possible Causes What To Do
Washer is noisy
Washer is uneven • To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction for up or down. To level back of washer, lift back of
machine 4″(11 cm) and set down.
Washer load is • Push the Cycle knob in to stop the washer, open the lid unbalanced and redistribute the load evenly. Close the lid and restart.
Shipping rod is still assembled • To remove shipping rod from washer, pull yellow tag and in unit attached rod from the bottom right hand side of washer.
Washer is sitting too close • Pull washer away from the wall; about 4″(11 cm)
to wall (causes knocking is needed. during cycle)
OTHER Possible Causes What To Do
Labels on the exterior
Occasionally the adhesive • Use a hair dryer set at the lowest heat setting, directing
of the washer will not
used on the labels does the air at the label for a short amount of time. This will
peel off cleanly
not release cleanly release the adhesive easily, without damaging the surface
of the washer.
14
Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
GE Washer Warranty
(For customers in the United States.)
All warranty service provided by our Factory Service Centers or an authorized Customer Care
®
technician. For service, call 1-800-GE-CARES.
One Year Any part
of the washer which fails due to a defect in materials or workmanship. During this
full
From the date of the one-year warranty,
GE will also provide,
free of charge,
all labor and in-home service to replace the
original purchase
defective part.
Two Years
Any part
of the washer which fails due to a defect in materials or workmanship. During this
two-year
From the date of the limited warranty,
you will be responsible for any labor or in-home service costs.
original purchase
Five Years The suspension rod and spring assembly,
if any of these parts should fail due to a defect in materials
From the date of the
or workmanship. GE will also replace the
washer lid or cover,
if they should rust under operating
original purchase
conditions. During this
five-year limited warranty,
you will be responsible for any labor or in-home
service costs.
Ten Years The transmission and washer tub,
if any of these parts should fail due to a defect in materials or
From the date of the
workmanship. During this
ten-year limited warranty,
you will be responsible for any labor or
original purchase
in-home service costs.
Lifetime The washer basket,
if it should fail due to a defect in materials or workmanship. During this
lifetime
From the date of the limited warranty,
you will be responsible for any labor or in-home service costs.
original purchase
For The Period Of: We Will Replace:
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
■Service trips to your home to teach you how to use
the product.
■Improper installation. ■Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
■Replacement of house fuses or resetting of circuit
breakers.
■Damage to the product caused by accident, fire, floods or
acts of God.
■Incidental or consequential damage to personal property
caused by possible defects with this appliance.
What Is Not Covered:
Warrantor: General Electric Company. Louisville, KY 40225
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