Elo TouchSystems ET1529L User Manual

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Elo Entuitive Touchmonitor

User Guide

For 15”LCD Desktop

ET1529L Series

Revision.B

Elo Entuitive Touchmonitor

User Guide

15" LCD Desktop

ET1529L Series

Revision B

P/N 008603

Elo TouchSystems, Inc.

1-800-ELOTOUCH www.elotouch.com

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo TouchSystems.

Disclaimer

The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any impliedwarranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.

Trademark Acknowledgments

IntelliTouch, SecureTouch, AccuTouch, Entuitive, and MonitorMouse are trademarks of Elo TouchSystems, Inc.

Other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Elo TouchSystems claims no interest in trademarks other than its own.

Table of Contents

Chapter 1
Introduction	1
Product Description ..................................................	1
Detailed LCD Display Performance
Requirements ...........................................................	2
Customer Display ...............................................	4
Serial Version ..................................................	4
Fingerprint Reader .............................................	4
Theory of Operation ........................................	5
Sensor Specifications ......................................	5
Credit Card Reader ............................................	5
Six Port USB Hub ..............................................	6
External 12 VDC Power Supply .........................	6
Chapter 2
Installation and Setup	7
Unpacking Your Touchmonitor. ...............................	7
Product Overview .....................................................	8
Main Unit ............................................................	8
Rear View ...........................................................	8
Side View ...........................................................	9
Base Bottom View ..............................................	9
Kensington™ Lock .............................................	10
USB Interference Connection ..................................	11
Remove the back cover .....................................	11
Replace the cable cover ....................................	17
Optimizing the LCD Display .....................................	18
Installing the Peripheral Device Drivers ..................	18
Finger Print Reader ............................................	18
Magnetic Stripe Reader .....................................	19
Testing the USB MSR Keyboard Emulation ...	19
Testing the USB-HID Class MSR ...................	19
Convert MSR from HID to Keyboard
emulation .........................................................	19
Convert MSR from Keyboard emulation to
HID ...................................................................	22
Rear Facing Customer Display ..........................	26
USB Customer Display ....................................	26
Installing the Touch Driver Software .......................	27
Installing the USB Touch Driver ........................	28
Installing the USB Touch Driver for Windows
XP, Windows 2000, Me, 98 ...............................	28

Brightness ...................................................	32
Contrast .......................................................	32
Saturation, Hue, Flesh Tones .....................	32
Phase ..........................................................	32
Auto Adjust ..................................................	32
OSD Left/Right ............................................	32
OSD Up/Down ............................................	32
Clock ...........................................................	32
Color Temperature ......................................	32
Current Input ...............................................	32
OSD Position ..............................................	32
Language ....................................................	33
Recall Defaults ............................................	33
OSD Timeout ..............................................	33
Power-Save (No Input) ...............................	33
Power LED Display & Power Saving .............	33
General Power Saving Mode .....................	33
Display Angle .......................................................	33
12 LCD Function Key ...........................................	34
Controls and Adjustment .....................................	25
OSD Lock/Unlock ...........................................	25
Power Lock/Unlock ........................................	25
OSD Menu Functions ....................................	25
OSD Control Options .....................................	36
Brightness ...................................................	36
Contrast .......................................................	36
Saturation, Hue, Flesh Tones .....................	36
Phase ..........................................................	36
Auto Adjust ..................................................	36
OSD Left/Right ............................................	36
OSD Up/Down ............................................	36
Clock ...........................................................	36
Color Temperature ......................................	36
Current Input ...............................................	36
OSD Position ..............................................	36
Language ....................................................	37
Recall Defaults ............................................	37
OSD Timeout ..............................................	37
OSD Exit .....................................................	37
Chapter 4
Troubleshooting	39
Solutions to Common Problems ..........................	39

Chapter 3		Appendix A
Operation	29	Native Resolution	41
About Touchmonitor Adjustments ...........................	29	Appendix B
15 LCD Function Key ...............................................	30	Appendix B
Controls and Adjustment .........................................	31	Touchmonitor Safety	43
OSD Lock/Unlock ...............................................	31	Care and Handling of Your Touchmonitor ...........	44
Power Lock/Unlock ............................................	31	Appendix C
OSD Menu Functions .........................................	31	Appendix C
OSD Control Options .........................................	32	Technical Specifications	45

Touchmonitor Specifications .........................	46
AccuTouch Touchscreen
Specifications .................................................	47
IntelliTouch Touchscreen
Specifications .................................................	48
Infrared Touchscreen
Specifications .................................................	49
15” LCD Touchmonitor
(ET1529L-XXXA-1-XX) Dimension ...............	50
15” LCD Touchmonitor
(ET1529L-XXXA-1-C3/C4-XX) Dimension ....	50
15” LCD Touchmonitor
(ET1529L-XXXA-1-XX-T) Dimension ............	50
Regulatory Information	51
Warranty	55
Index	57

C H A P T E R

INTRODUCTION

Product Description

The ET1529L is a retail terminal designed to present information to the operator and the customer. The ET1529L is available in serial and USB versions or combo touch monitor. The ET1529L functionally consists of a 15.0” LCD main display with a touchscreen, an optional 12.1 inch Lcd, customer display, an optional vacuum fluorescent display (VFD) Customer Display, an optional fingerprint reader, an optional credit card reader, and a 6 port USB (USB version only) Hub. The main display element is a 15.0 inch diagonal XGA resolution (1024x768) LCD display. The main display will consist of an LCD Display and touchscreen. Three types of touchscreens can be selected in the 1529L as options. They are AccuTouch, Intellitouch, and IR. The 12.1 inch second display will consist of the LCD Display and touchscreen(option). The Customer Display is a twenty character two line vacuum fluorescent display (VFD). The VFD can display 40 characters in a 20 character 2 row format. Each character is made by various fonts using a 5x7 pixel format matrix.

The fingerprint reader translates illuminated images of fingerprints into digital code for further software processing, e.g. enrollment (fingerprint registration) and verification (authentication of registered users). The fingerprint reader uses the SEIR method and CMOS image sensor to capture high contrast, high resolution fingerprint images. A series of algorithms extracts minutiae data from the image, mapping the distinguishing characteristics of fingerprint ridge ends, splits, dots, and arches. To identify or verify a fingerprint, a proprietary matching algorithm compares the extracted minutiae points from the input fingerprint on the optical module to a previously stored sample. The entire matching process takes roughly one second. There is a fingerprint reader available in the USB version of the ET1529L.

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The credit card reader reads all three stripes on a standard credit card or drivers license. The credit card is read by sliding the credit card, stripe side toward the display through the credit card reader forward or backward. There is a USB credit card reader only.

The Hub provides 4 internal USB ports to be used by the credit card reader, the fingerprint reader, the touchscreen, and the customer display. The hub also supplies two USB ports to the outside of the back of the 1529Lfor external use. The hub is only used by the USB version of the 1529L. The 1529L is powered by a universal AC power source or 12 VDC from external power source.

Detailed LCD Display Performance Requirements

15 inch TFT LCD Display Panel

Display Format	1024x768
Display area 15”	304.1mm(H) x 228mm(V)
Pixel Pitch 15”	0.297mm(H) x 0.297mm(V)
Contrast Ratio	400:1 typical
Brightness
LCD	350 cd/m2 (Typical)
AccuTouch	287 cd/m2 (Typical)
IntelliTouch	322 cd/m2 (Typical)
CarrollTouch	322 cd/m2 (Typical)
Surface Capacitive	322 cd/m2 (Typical)
Accutouch Transmission	82% typical
IntelliTouch Transmission	92% typical
IR Touchscreen Transmission	92% typical
Response Time	Tr=12 msec/Tf=16msec typical
Display Color	16.2 million colors, 6 Bit with dithering
Vertical Viewing Angle	Typical Vertical Viewing Angle: 60deg(looking down)/40 deg(lookingup)
	@ CR>=10
Horizontal Viewing Angle	Typical Vertical Viewing Angle: 60deg(looking down)/60 deg(lookingup)
	@ CR>=10d

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12.1 Customer Display TFT LCD Display Panel

Display Format	800x600
Display area 12.1”	246.0mm(H) x 184.5mm(V)
Pixel Pitch 12.1”	0.3075mm(H) x 0.3075mm(V)
Contrast Ratio	150:1(Min)
Brightness	180 cd/m2(Typical) with no touchscreen
	165cd/m2 with IntelliTouch
IntelliTouch Transmission	92% typical
Horizontal Viewing Angle	+/- 45 degree typical at CR=10
Video Interface Connector	-30/+10 degree typical at CR=10

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Customer Display

The Customer Display is a twenty character two line vacuum fluorescent display (VFD). It consists of a VFD and VFD controller.

Serial Version
Optional Parameters
Characters per row	20
Number of rows	2
Character	5x7 dot matrix
configuration
Character Height	9.5mm
Character width	6.2mm
Character	ASCII
configuration
Character color	Blue green
MTBF	300,000 hours
Fingerprint Reader

There is a fingerprint reader in the USB version only.

General Description-FDU01B is a PC peripheral FRD (Fingerprint Recognition Device) for USB (Universal Serial Bus) connections.

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Specifications
Sensor	SecuGen FOR
Image Capture Speed	600ms/frame
Image Transfer Speed	500Byte/ms
Pixel Resolution	356x292
USB Signaling Type	Full Speed Type

Theory of Operation

The USB host initiates communication with the FDU01 using operation commands (Sensor LED On, Fingerprint Capture Start and Stop). Fingerprint data are then captured by the CMOS sensor at a total image size of 356 x 292 with 8-bit gray level. The image frame transfer speed is 500 bytes/ms. It takes about 600 milliseconds to send one frame of image data over USB protocols. FDU01 uses the SecuGen FOR (Fingerprint Optic Reader).

Sensor Specifications
Sensor	CMOS Image Sensor
Resolution	500dpi
Verifying Time	<1sec
Image Capture Error Rate	<0.1%
Life Time Typically	40,000Hrs

Credit Card Reader

There is a USB credit card reader only. The USB version is available in HID and Keyboard emulation versions. The reader reads all three stripes on a standard credit card or drivers license.

Reference Standards-Conform to	International Standards Organization, American National Standards
applicable standards	Institute, California Drivers License, American Association of Motor
	Vehicle Administrators
Message Format	ACCII
Card Speed	3 to 50 IPS
MTBF Electronics	125,000 hrs; Head 1,000,000 passes

1-5

Six Port USB Hub

Specification

Full compliance with USB specification 1.0, 1.1 and HID Class Definition Rev 1.0.

Hub shall be self powered

Hub shall provide 2 external and 4 internal downstream ports with individual port over current detection, protection and recovery. Supports both Open Host Controller Interface (OHCI) and Universal Host Controller Interface (UHCI).

Supports Suspend and Resume operation.

Bus fault detection and recovery.

External Power Supply

The 1529L shall be powered by a universal AC power source or 12 VDC from external power source. The power supply shall provide the following capability:

AC power: Input voltage 85 to 265 vac

Input frequency 47 to 63hz

DC power: Input voltage 12 vdc

Input line and load regulation +/-2%

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C H A P T E R

INSTALLATION AND SETUP

This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software.

Unpacking Your Touchmonitor

Check that the following items are present and in good condition:

Touchmonitor

Touchmonitor with 12CD

USB Cable

Video cable

Power cable US/Candian

European power cable

DVI cable

Speaker

CD and Quick Install Guide

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Product Overview

Main Unit

Rear View

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Side View

Base Bottom View

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KensingtonTM Lock

The KensingtonTM lock is a security device that prevents theft. To

find out more about this security device, do to http://www.

kensington.com.

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USB Interface Connection

Your touchmonitor comes with onlyone touchscreen connector cables: USB cable. (For Windows 2000, Me and XP systems only.)

To set up the display, please refer to the following figures and procedures:

Remove the Cable Cover

The cables are connected at the back of the monitor.

cable cover

To remove the cover, grasp the lip of the cover and pull towards you until it snaps off.

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CAUTION Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off.

NOTE	Before connecting the cables to the touchmonitor, route all the cables through
	the hole in the second as shown in the pictire above.

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The following illustrations guide you step by step in connecting your touchmonitor using a USB cable connection.

Power cord

Connect one end of the power cord to the monitor and the other end to wall. Connect the power cable to the power port in the monitor.

2-13

Video cable

Connect one end of the video cable to the rear side of computer and the other to the LCD. Tighten by turning the two thumb screws clockwise to ensure proper grounding. You can select DVI video cable or D-SUB15 video cable.

DVI cable

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Speaker cable

Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor.

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USB cable

Connect one end of the USB cable to the rear side of the computer and the other to the LCD monitor.

The USB cable is for optional touch, MSR, CD and Finger Print Reader. Only one USB cable is needed because the device contains a self powered USB 1.1 Hub. Two self powered ports are available for running other USB devices. For touch only, no USB Hub is present.

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Replace the Cable Cover

Cable cover lip

cables

Then you have attached all the cables to the monitor, gently bring all the cables toward the standard so they fit under the cover lip.

Snap the Cable cover in place over the connections.

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Optimizing the LCD Display

To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1024 x 768 resolution, and make sure the timing of the display mode is compatible with the LCD display. Refer to Appendix A for more information about resolution. Compatible video modes for your touchmonitor are listed in Appendix C.

Installing the Peripheral Device Drivers

Finger Print Reader

NOTE: This driver is for MS Windows 9x through XP.

1On the TouchTools CD, browse to Touch Monitor Peripheral s\Finger

Print Readers\driver\EasyInstall\FDP02.

2Double-click setup.exe

Follow the Install Shield Wizard procedure to complete the installation.

For a detailed software development kit, browse to Touch Moni tor

Peripherals\Finger Print Readers and open the following files:

.	•FDxSDKforWindows1 .20.zip
.	•SecuBSPSDK for Windows2 .10.zip

You will enter one of the following serial numbers depending on your operating system:

. •FDx SDK for Windows: 31-100s101-3586383

. •FDx SDK for Windows CE: 32-100s101-9713291

. •SecuBSP SDK for Windows: 41-100s101-7685871

. •SecuBSP SDK for Windows CE: 42-100s101-1155462

. •SecuBSP SDK: 51-100s101-5963137

Once the driver setup is complete, the demo program can be run from Touch Moni tor

Peripherals\Finger Print Readers\FPRDemo\BSPDemo.exe

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Magnetic Stripe Reader

No device are needed.

Testing the USB MSR Keyboard Emulation

1Plug in the device.

2Open MS Word.

3Slide the card through the MSR to view the data.

Testing the USB-HID Class MSR

1On the CD, browse to Touch Monitor Peripherals\Magnetic Stripe Card

Readers\Demo.

2Open the Readme.txt and follow instructions to test the unit.

Convert MSR from HID to keyboard emulation

MSR Convertion:

Get program @ http://www.magtek.com/support/software/demo_programs/usb_swipe_insert_reader.asp

1. To convert from HID to Keyboard Emul ation Mode.

1.1Double click on HID MSR Icon in desktop. The following window will appear

1.2Click on About to verify version

1.3Close About Dialog box.

1.4Click on Read Cards…

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1.5This dialog will appear

1.6 Swipe Test card.

1.7Close Read Cards Dialog.

1.8Click on Send Command. The following dialog box will appear

1.9To send Inquiry MSR type

1.10Type 00 10 into area under the heading Message(Hex)

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1.11Then click on Send Message.

1.12The DATA=00 means it’s USB HID.

1.13Switch to Keyboard Emulation

1.14Type 01 10 01 into area under the heading Message(Hex)

1.15Then click on Send Message.

1.16Send Inquiry MSR type

1.17Type 00 10 into area under the heading Message(Hex)

1.18Then click on Send Message.

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1.19The DATA=01 means it’s USB Keyboard Emulation.

1.20You must now reset the MSR by sending the command 02.

1.21Type 02 into area under the heading Message(Hex)

1.22Then click on Send Message.

1.23Double click on The KB MSR Test icon in the desktop and slide the test c card. The following icon will appear

1.24 Done.

Convert MSR from keyboard emulation to HID

MSR Convertion:

Get program @ http://www.magtek.com/support/software/demo_programs/usb_swipe_insert_reader.asp

1.To convert from Keyboard Emulation to HID Mode.

1.1Double click on HID MSR Icon in desktop. The following window will appear

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1.2 click on About to verify version

1.3Close About Dialog.

1.4Click on Send Commands

1.5This Dialog will appear.

1.6To send Inquiry MSR type

1.7Type 00 10 into area under the heading Message(Hex)

1.8Then click on Send Message.

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1.9The DATA=01 means it’s USB Keyboard Emulation.

1.10Switch to HID

1.11Type 01 10 00 into area under the heading Message(Hex)

1.12Then click on Send Message.

1.13Send Inquiry MSR type

1.14Type 00 10 into area under the heading Message(Hex)

1.15Then click on Send Message.

1.16You must now reset the MSR by sending the command 02.

1.17Type 02 into area under the heading Message(Hex)

1.18Then click on Send Message.

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