DigiTech RPX400 User Manual

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RPx400 Trouble Shooting Guide
Can I use the RPx 400 USB Capabilities with Windows 98, ME, or Mac OS 9.X?
Drivers will be available soon. Check http://www.digitech.com for updates.
Audio playback from Pro Tracks has pops and clicks.
Try the Wave Profiler under Options->Audio. This seems to fix most problems.
Otherwise, try using MME drivers in the Options->Audio->Advanced, Driver Mode
selection. These are the safest drivers but also have the most latency.
Try increasing the latency slider in the audio settings.
If it was working at one point but has stopped working, try exiting Pro Tracks and then
restarting it (make sure to save your project).
Cycle power to the RPx 400 before entering Pro Tracks or X Edit.
If it has never worked at all, there is a problem with USB MIDI. The most probable
causes are using incorrect or incorrectly installed drivers and/or .dll or a bad USB
cable.
See the section on driver installation.
I can’t hear audio playback from Pro Tracks.
If the ‘Reamp’ mode in the RPx 400 is active try switching to a different mode like
‘Stereo’.
Make sure the faders in Pro Tracks are turned up.
Check that the tracks you want to playback are un-muted.
Go to Options->Audio->Drivers and under output drivers, select ‘DigiTech USB 1-2
In/Out’ and de-select everything else.
See the section on driver installation.
I get computer system sounds through my RPx 400.
To disable computer sounds from going to the RPx 400, go to the ‘Sounds and Audio
Devices’ section of the ‘Control Panel’ and select a default playback device other than
DigiTech USB.
My RPx 400 doesn’t record to Pro Tracks.
Go to Options->Audio->Drivers and under input drivers, select ‘DigiTech USB 1-2
In/Out’ and ‘DigiTech USB 3-4 In Only’ De-select everything else.
Make sure the proper drivers are installed.
See the section on driver installation.
For an initial track, make sure ‘Reamp’ mode in the RPx 400 is not used.
I can’t get Reamping to work.
See the section on reamping in the RPx400 User’s Guide.
Most difficulties stem from source routing problems. A quick and simple way to do
reamping is to solo the dry track, select reamping and hit record. You won’t hear
anything except the reamped track but it can be mixed with the rest of the tracks after
it’s recorded.
Pro Tracks intermittently locks up.
Close any other open programs besides Pro Tracks check "task manager" to make sure
there are no hidden programs running.
Try reducing the number of plug-ins and soft-synths.
Increase the amount of memory in your system.
Get a faster hard drive.
Put your audio data on a different hard drive from your OS and applications.
Get a faster computer.
Please refer to the system requirements section.
How do I install USB drivers?
Normally, if you follow the instructions in the installation CD, the installer will copy
and activate them correctly. If you need to reinstall them, click on the USB option that
appears when the installation CD is booted.
If this still doesn’t provide the desired results, try going to Options->Audio->Drivers
and selecting only ‘DigiTech USB1-2 In/Out’. Then run the Wave Profiler in Options->
Audio->General. Finally, go back to Options->Audio->Drivers and then select
‘DigiTech USB3-4 In Only’.
Can I record 24-bit audio?
24-bit audio recording will be available soon. Check http://www.digitech.com for
updates.
My mic signal sounds distorted.
Adjust the mic level trim pot on the rear panel of the RPx 400. Also, adjust USB levels
so the signal that is fed to the recorder is in the appropriate range.
Can I turn off microphone phantom power?
No, but it should not damage a typical dynamic mic because the phantom power is
present on both the signal lines coming from (going to) the mic.
Can I use third party plug-ins and soft-synths?
Yes, DirectX compatible plug-ins and DXi SoftSynths.
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