Dell Inspiron One 2020
Owner’s Manual
Computer model: Inspiron One 2020 Regulatory model: W06B Regulatory type: W06B001
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
____________________
© 2012 Dell Inc. All rights reserved.
Trademarks used in this text: Dell™, the DELL logo, and Inspiron™ are trademarks of Dell Inc.; Microsoft®, Windows®, and the Windows start button logo are either trademarks or registered trademarks of Microsoft corporation in the United States and/or other countries; Intel® and Intel SpeedStep® are registered trademarks of Intel Corporation in the U.S. and other countries; Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.
2012 - 10 |
Rev. A01 |
Contents
1Technical Overview . . . . . . . . . . . . . . . . . . . . . . 7
Inside View of Your Computer . . . . . . . . . . . . . . . . 7 System Board Components. . . . . . . . . . . . . . . . . . 8
2Before You Begin . . . . . . . . . . . . . . . . . . . . . . . 11
Turn Off Your Computer and Connected Devices . . 11
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 11 Recommended Tools . . . . . . . . . . . . . . . . . . . . . 12
3After Working Inside Your Computer . . . . . . . 13
4Stand Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Removing the Stand Cover
Replacing the Stand Cover
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
15
16
5Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Removing the Stand . . . . . . . . . . . . . . . . . . . . . . 17 Replacing the Stand . . . . . . . . . . . . . . . . . . . . . . 18
6Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing the Back Cover . . . . . . . . . . . . . . . . . . 19 Replacing the Back Cover . . . . . . . . . . . . . . . . . . 20
7Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing the Hard Drive
Replacing the Hard Drive
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
. |
21
23
8Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Removing the Optical Drive. . . . . . . . . . . . . . . . . 25 Replacing the Optical Drive . . . . . . . . . . . . . . . . . 26
9B-CAS Card (Japan Only). . . . . . . . . . . . . . . . . 27
Removing the B-CAS Card . . . . . . . . . . . . . . . . . 27 Replacing the B-CAS Card. . . . . . . . . . . . . . . . . . 28
Contents | 3
10 Converter Board. . . . . . . . . . . . . . . . . . . . . . . . |
29 |
Removing the Converter Board . . . . . . . . . . . . . . |
29 |
Replacing the Converter Board . . . . . . . . . . . . . . |
30 |
11 Memory Module(s) . . . . . . . . . . . . . . . . . . . . . . |
31 |
Removing the Memory Module(s). . . . . . . . . . . . . |
31 |
Replacing the Memory Module(s) . . . . . . . . . . . . . |
33 |
12 System-Board Shield . . . . . . . . . . . . . . . . . . . . |
35 |
Removing the System-Board Shield . . . . . . . . . . . |
35 |
Replacing the System-Board Shield . . . . . . . . . . . |
36 |
13 Antenna-In Connector . . . . . . . . . . . . . . . . . . |
37 |
Removing the Antenna-In Connector . . . . . . . . . . |
37 |
Replacing the Antenna-In Connector . . . . . . . . . . |
38 |
14 Antenna Modules . . . . . . . . . . . . . . . . . . . . . . . |
39 |
Removing the Antenna Modules. . . . . . . . . . . . . . |
39 |
Replacing the Antenna Modules . . . . . . . . . . . . . . |
40 |
15 TV-Tuner Card (Optional) . . . . . . . . . . . . . . . . |
41 |
Removing the TV-Tuner Card. . . . . . . . . . . . . . . . |
41 |
Replacing the TV-Tuner Card . . . . . . . . . . . . . . . . |
43 |
16 Wireless Mini-Card (Optional). . . . . . . . . . . . . |
45 |
Removing the Wireless Mini-Card. . . . . . . . . . . . . |
45 |
Replacing the Wireless Mini-Card . . . . . . . . . . . . . |
47 |
17 Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . . . . |
49 |
Removing the Coin-Cell Battery. . . . . . . . . . . . . . |
49 |
Replacing the Coin-Cell Battery . . . . . . . . . . . . . . |
50 |
18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
51 |
Removing the Speakers . . . . . . . . . . . . . . . . . . . |
51 |
Replacing the Speakers. . . . . . . . . . . . . . . . . . . . |
53 |
19 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
55 |
Removing the Fan . . . . . . . . . . . . . . . . . . . . . . . |
55 |
Replacing the Fan . . . . . . . . . . . . . . . . . . . . . . . |
56 |
4 | Contents
20 Power-Button Assembly . . . . . . . . . . . . . . . . . |
57 |
Removing the Power-Button Assembly . . . . . . . . . |
57 |
Replacing the Power-Button Assembly . . . . . . . . . |
59 |
21 Processor Heat-Sink . . . . . . . . . . . . . . . . . . . . |
61 |
Removing the Processor Heat-Sink. . . . . . . . . . . . |
61 |
Replacing the Processor Heat-Sink . . . . . . . . . . . . |
63 |
22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
65 |
Removing the Processor . . . . . . . . . . . . . . . . . . . |
65 |
Replacing the Processor . . . . . . . . . . . . . . . . . . . |
67 |
23 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . |
69 |
Removing the System Board . . . . . . . . . . . . . . . . |
69 |
Replacing the System Board . . . . . . . . . . . . . . . . |
71 |
Entering the Service Tag in the BIOS . . . . . . . . . . . |
71 |
24 Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . |
73 |
Removing the Display Panel . . . . . . . . . . . . . . . . |
73 |
Replacing the Display Panel. . . . . . . . . . . . . . . . . |
77 |
25 Infrared (IR) Receiver . . . . . . . . . . . . . . . . . . . . |
79 |
Removing the Infrared Receiver . . . . . . . . . . . . . . |
79 |
Replacing the Infrared Receiver . . . . . . . . . . . . . . |
82 |
26 Middle Frame . . . . . . . . . . . . . . . . . . . . . . . . . . |
83 |
Removing the Middle Frame . . . . . . . . . . . . . . . . |
83 |
Replacing the Middle Frame . . . . . . . . . . . . . . . . |
85 |
27 Camera Module . . . . . . . . . . . . . . . . . . . . . . . . |
87 |
Removing the Camera Module. . . . . . . . . . . . . . . |
87 |
Replacing the Camera Module . . . . . . . . . . . . . . . |
89 |
28 Display Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . |
91 |
Removing the Display Bezel . . . . . . . . . . . . . . . . |
91 |
Replacing the Display Bezel. . . . . . . . . . . . . . . . . |
93 |
Contents | 5
29 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . |
95 |
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
95 |
Clearing Forgotten Passwords . . . . . . . . . . . . . . |
106 |
Clearing CMOS Settings . . . . . . . . . . . . . . . . . . |
107 |
30 Flashing the BIOS . . . . . . . . . . . . . . . . . . . . . . 109
6 | Contents
1Technical Overview
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
3 |
4 |
|
5 |
|
6 |
2 |
7 |
1
|
14 |
|
|
|
|
13 |
|
8 |
|
|
|
12 |
9 |
|
|
|
|
||
|
|
|
11 |
|
|
|
|
10 |
|
|
|
|
|
|
1 |
power-button board |
2 |
chassis |
|
|
|
|
|
|
3 |
optical-drive assembly |
4 |
converter board |
|
|
|
|
|
|
5 |
fan |
6 |
processor heat-sink |
|
|
|
|
|
|
7 |
memory module(s) |
8 |
coin-cell battery |
|
|
|
|
|
|
9 |
system board |
10 |
TV-tuner card (optional) |
|
|
|
|
|
|
11 |
wireless Mini-Card |
12 B-CAS card (Japan only) |
||
|
|
|
|
|
13 |
hard-drive assembly |
14 |
speakers (2) |
|
|
|
|
|
|
Technical Overview |
| |
7 |
|
18 |
|
1 |
|
|
2 |
|
|
3 |
17 |
|
|
||
4 |
|
16 |
|
||
5 |
|
|
15
6
7
14
8
9
10 |
11 |
12 |
13 |
8| Technical Overview
1 |
processor socket |
2 |
fan cable connector (FANC1) |
|
|
|
|
3 |
camera cable connector (WEBCAM) |
4 |
converter-board cable connector |
|
|
|
(CONVERTER) |
|
|
|
|
5 |
hard-drive and optical-drive |
6 |
optical-drive cable connector |
|
power cable connector (SATAP1) |
|
(SATA_ODD) |
|
|
|
|
7 |
hard-drive cable connector |
8 |
power-button and hard-drive activity |
|
(SATA_HDD) |
|
light cable connector (PWRCN1) |
|
|
|
|
9 |
IR-cable connector (IR_IN) |
10 |
display-cable connector |
|
|
|
|
11 |
wireless Mini-Card connector |
12 |
TV-tuner card connector |
|
(MINICARD WIFI) |
|
(MINICARD TV) |
|
|
|
|
13 |
speakers cable connector (SPEAKER) |
14 |
password jumper (PWCLR1) |
|
|
|
|
15 |
battery socket (BT1) |
16 |
CMOS jumper (CMOCL1) |
|
|
|
|
17 |
memory-module connector |
18 |
memory-module connector |
|
(DIMMB1) |
|
(DIMMA1) |
|
|
|
|
Technical Overview |
| |
9 |
10 |
| |
Technical Overview |
2Before You Begin
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your computer.
1Save and close all open files and exit all open programs.
2Follow the instructions to shut down your computer based on the operating system installed on your computer.
•Windows 8:
Move your mouse pointer to the upper-right or lower-right corner of the screen to open the Charms sidebar, and then click Settings→ Power→ Shut down.
• Windows 7:
Click Start and click Shut down.
Microsoft Windows shuts down and then the computer turns off.
NOTE: If you are using a different operating system, see the documentation of your operating system for shut-down instructions.
3Disconnect your computer and all attached devices from their electrical outlets.
4Disconnect all telephone cables, network cables, and attached devices from your computer.
5After the computer is unplugged, press and hold the power button for about 5 seconds to ground the system board.
Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the power source.
CAUTION: To avoid damaging the computer, ensure that the work surface is flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts.
Before You Begin |
| |
11 |
CAUTION: Only a certified service technician is authorized to remove the computer cover and access any of the components inside the computer.
See the safety instructions for complete information about safety precautions, working inside your computer, and protecting against electrostatic discharge.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the connectors and ports are correctly oriented and aligned.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device.
The procedures in this document may require the following tools:
•Phillips screwdriver
•Hex nut driver
•Plastic scribe
12 |
| |
Before You Begin |
3After Working Inside Your Computer
After you complete replacement procedures, ensure the following:
•Replace all screws and ensure that no stray screws remain inside your computer
•Place the computer in an upright position
•Connect any external devices, cables, cards, and any other part(s) you removed before working on your computer
•Connect your computer and all attached devices to their electrical outlets
CAUTION: Before turning on your computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may damage your computer.
After Working Inside Your Computer |
| |
13 |
14 |
| |
After Working Inside Your Computer |
4Stand Cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Procedure
CAUTION: Before opening your computer, ensure that you place the computer on a soft cloth or clean surface to avoid any scratches on the display.
1Place the computer face down on a flat surface.
2Press the tab on the stand cover and lift the stand cover.
3Slide and remove the stand cover away from the computer.
3
2
1
1 tab |
2 stand cover |
3 back cover
Stand Cover |
| |
15 |
Procedure
1Slide the tabs on the stand cover into the slots on the back cover.
2Snap the stand cover until it clicks into place.
3Follow the instructions in "After Working Inside Your Computer" on page 13.
16 |
| |
Stand Cover |
5Stand
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Prerequisites
Remove the stand cover. See "Removing the Stand Cover" on page 15.
Procedure
1Remove the screws that secure the stand to the chassis.
2Pivot the stand upward and slide it away from the computer.
2
1
1 |
stand |
2 screws (4) |
|
|
|
Stand | 17
Procedure
1Slide the tabs on the stand into the slots on the back cover.
2Replace the screws that secure the stand to the chassis.
Postrequisites
1Replace the stand cover. See "Replacing the Stand Cover" on page 16.
2Follow the instructions in "After Working Inside Your Computer" on page 13.
18 | Stand
6Back Cover
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Prerequisites
1Remove the stand cover. See "Removing the Stand Cover" on page 15.
2Remove the stand. See "Removing the Stand" on page 17.
Procedure
1Starting from above the optical drive, pry the back cover from the middle frame.
2Lift the back cover off the computer.
1
2
1 middle frame |
2 back cover |
|
|
Back Cover |
| |
19 |
Procedure
Align the tabs on the back cover with the tabs on the middle frame and snap the back cover into place.
Postrequisites
1Replace the stand. See "Replacing the Stand" on page 18.
2Replace the stand cover. See "Replacing the Stand Cover" on page 16.
3Follow the instructions in "After Working Inside Your Computer" on page 13.
20 | Back Cover
7Hard Drive
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
CAUTION: To avoid data loss, do not remove the hard drive while the computer is On or in Sleep state.
CAUTION: Hard drives are extremely fragile. Exercise care when handling the hard drive.
Prerequisites
1Remove the stand cover. See "Removing the Stand Cover" on page 15.
2Remove the stand. See "Removing the Stand" on page 17.
3Remove the back cover. See "Removing the Back Cover" on page 19.
Hard Drive |
| |
21 |
Procedure
1Remove the screws that secure the hard-drive assembly to the chassis.
2Slide and lift the hard-drive assembly and then disconnect the power and data cable from the connector on the hard drive.
2 |
3 |
|
4
1
1 |
chassis |
2 |
screw (3) |
|
|
|
|
3 |
hard-drive assembly |
4 |
power and data cable |
|
|
|
|
3Remove the screws that secure the hard-drive cage to the hard drive.
4Lift the hard-drive cage off the hard drive.
3 2
1
1 hard-drive cage |
2 hard drive |
3screws (4)
22 |
| |
Hard Drive |
Procedure
1Align the screw holes on the hard-drive cage with the screw holes on the hard drive.
2Replace the screws that secure the hard-drive cage to the hard drive.
3Connect the power and data cable to the connector on the hard-drive assembly.
4Place the hard-drive assembly on the chassis and slide the hard-drive assembly into place. Ensure that the slots on the hard-drive cage are secured under the tabs on the chassis.
5Replace the screws that secure the hard-drive assembly to the chassis.
Postrequisites
1Replace the back cover. See "Replacing the Back Cover" on page 20.
2Replace the stand. See "Replacing the Stand" on page 18.
3Replace the stand cover. See "Replacing the Stand Cover" on page 16.
4Follow the instructions in "After Working Inside Your Computer" on page 13.
Hard Drive |
| |
23 |
24 |
| |
Hard Drive |
8Optical Drive
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Prerequisites
1Remove the stand cover. See "Removing the Stand Cover" on page 15.
2Remove the stand. See "Removing the Stand" on page 17.
3Remove the back cover. See "Removing the Back Cover" on page 19.
Procedure
1Disconnect the power and data cable from the connector on the optical-drive assembly.
2Remove the screw that secures the optical-drive assembly to the chassis.
3Slide the optical-drive assembly out of the optical-drive bay.
2 3
1
1 power and data cable |
2 optical-drive assembly |
3screw
Optical Drive |
| |
25 |
4Carefully pry the optical-drive bezel and remove it from the optical-drive assembly.
5Remove the screws that secure the optical-drive bracket to the optical drive.
6Remove the optical-drive bracket.
4
3
|
1 |
|
2 |
|
|
|
|
|
|
|
|
1 |
optical-drive bezel |
2 |
optical drive |
|
|
|
|
3 |
optical-drive bracket |
4 |
screws (2) |
|
|
|
|
Procedure
1Align the screw holes on the optical-drive bracket with the screw holes on the optical drive.
2Replace the screws that secure the optical-drive bracket to the optical drive.
3Align the tabs on the optical-drive bezel with the slots on the optical-drive assembly and snap the optical-drive bezel into place.
4Slide the optical-drive assembly into the optical-drive bay until it is fully seated.
5Replace the screw that secures the optical-drive assembly to the chassis.
6Connect the power and data cable to the connector on the optical-drive assembly.
Postrequisites
1Replace the back cover. See "Replacing the Back Cover" on page 20.
2Replace the stand. See "Replacing the Stand" on page 18.
3Replace the stand cover. See "Replacing the Stand Cover" on page 16.
4Follow the instructions in "After Working Inside Your Computer" on page 13.
26 |
| |
Optical Drive |
9B-CAS Card (Japan Only)
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Prerequisites
1Remove the stand cover. See "Removing the Stand Cover" on page 15.
2Remove the stand. See "Removing the Stand" on page 17.
3Remove the back cover. See "Removing the Back Cover" on page 19.
Procedure
1Remove the screw that secures the B-CAS card to the middle frame.
2Turn the B-CAS card over.
3Disconnect the B-CAS-card cable from the connector on the B-CAS card.
4Lift the B-CAS card away from the computer.
2 |
3 |
4 |
1
1 |
middle frame |
2 |
B-CAS card |
|
|
|
|
3 |
screw |
4 |
B-CAS-card cable |
|
|
|
|
B-CAS Card (Japan Only) |
| |
27 |
Procedure
1Connect the B-CAS-card cable to the connector on the B-CAS card.
2Turn the B-CAS card over.
3Align the screw hole on the B-CAS card with the screw hole on the middle frame.
4Replace the screw that secures the B-CAS card to the middle frame.
Postrequisites
1Replace the back cover. See "Replacing the Back Cover" on page 20.
2Replace the stand. See "Replacing the Stand" on page 18.
3Replace the stand cover. See "Replacing the Stand Cover" on page 16.
4Follow the instructions in "After Working Inside Your Computer" on page 13.
28 |
| |
B-CAS Card (Japan Only) |
10 Converter Board
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 11. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Prerequisites
1Remove the stand cover. See "Removing the Stand Cover" on page 15.
2Remove the stand. See "Removing the Stand" on page 17.
3Remove the back cover. See "Removing the Back Cover" on page 19.
Procedure
1Disconnect the cables from the connectors on the converter board.
2Remove the screws that secure the converter board to the chassis.
3Lift the converter board away from the chassis.
1
2
3
1 screws (2) |
2 converter board |
3cables (2)
Converter Board |
| |
29 |
Procedure
1Align the screw holes on the converter board with the screw holes on the chassis.
2Replace the screws that secure the converter board to the chassis.
3Connect the cables to the connectors on the converter board.
Postrequisites
1Replace the back cover. See "Replacing the Back Cover" on page 20.
2Replace the stand. See "Replacing the Stand" on page 18.
3Replace the stand cover. See "Replacing the Stand Cover" on page 16.
4Follow the instructions in "After Working Inside Your Computer" on page 13.
30 | Converter Board